Академический Документы
Профессиональный Документы
Культура Документы
FACULTY GUIDE
Section: SA2
India Brand Equity Foundation states the Indian FMCG (Fast Moving Consumer Goods) sector as the
fourth largest sector in the economy with a total market size in excess of US$ 13.1 billion. The FMCG
market is expected to grow from US$ 11.6 billion in 2003 to US$ 33.4 billion in 2015. Penetration level as
well as per capita consumption in most product categories like jams, toothpaste, skin care, hair wash etc in
India is low indicating the untapped market potential. Growing Indian population, particularly the middle
class and the rural segments, presents an opportunity to makers of branded products to convert consumers
to branded products. The period from year 2000-2004 saw slow growth of the FMCG sector. While 2004
was a difficult year owing to weaker demand and intense competition, in 2005, there was a reversal in
trend and FMCG companies were able to get a larger share of the consumer's wallet. One of the key
performers in the Industry has been Dabur India Ltd. The following shows how it outshined the industry's
performance from 2003-2006.
Source: www.dabur.com
Source: www.dabur.com
Source: www.dabur.com
BUSINESS OVERVIEW
Today, Dabur is the leading consumer goods company in India with a turnover of Rs.1899.57 crores.
Dabur's products fall under the heads of Health care, Personal care, Ayurvedic Specialties and Foods
(Appendix 1). Dabur has 13 ultra-modern manufacturing units spread around the globe and its products are
marketed in over 50 countries (Appendix 3). Dabur India Limited has two major strategic business units
(SBU) i.e. Consumer Care Division (CCD) and Consumer Health Division (CHD). The CCD (70% of
revenues) comprises health supplements, digestives and candies, hair care, oral care, baby oils and skin
care. The CHD (8% of revenues) includes products of the erstwhile Ayurvedic Division and a set of OTC
products. The International Business Division (11% of revenues) comprises the company's business in
Dubai, South East, and Bangladesh. The Food division (10%of revenues) comprises of Real fruit juice
homemade cooking paste and lemonade.
Source: www.dabur.com
ENVIRONMENTAL ANALYSIS
P.E.S.T Analysis: Kotler (1998) claims that PEST analysis is a useful strategic tool for understanding
market growth or decline, business position, potential and direction for operations. An external
environment analysis of Dabur can be carried out with the help of PEST analysis. This is an analysis of the
Political, environmental, social and technological factors.
Political factors:
The Indian government has abolished licensing for almost all food and agro-processing industries except
for some items like alcohol, cane sugar, hydrogenated animal fats etc., and items reserved for the exclusive
manufacture in the small-scale industry (SSI) sector. This has resulted in a boom in the FMCG market
through market expansion and greater product opportunities.
India has enacted policies aimed at attaining international competitiveness through lifting of the
quantitative restrictions, reduced excise duties, automatic foreign investment and food laws resulting in an
environment that fosters growth. 100% export oriented units can be set up by government approval and use
of foreign brand names is now freely permitted. Automatic investment approval (including foreign
technology agreements within specified norms), up to 100 per cent foreign equity or 100 per cent for NRI
and Overseas Corporate Bodies (OCB's) investment, is allowed for most of the food processing sector
except malted food, alcoholic beverages and those reserved for small scale industries (SSI).
Wide-ranging fiscal policy changes have been introduced progressively. Excise and import duty rates have
been reduced substantially. Many processed food items are very exempt from excise duty. Customs duties
have been substantially reduced on plant and equipment, as well as on raw materials and intermediates,
especially for export production.
Various states governments like Himachal Pradesh, Uttaranchal and Jammu & Kashmir have encouraged
companies to set up manufacturing facilities in their regions through a package of fiscal incentives.
Indian Government has invested largely in the social sectors, agriculture and infrastructure. Large
investments have also been made in human development indicators like primary healthcare and primary
education, in which it currently lags behind.
Economic Factors:
Per capita consumption in most of the FMCG categories in India is low as compared to both the developed
markets and other emerging economies. A rise in per capita consumption, with improvement in incomes
and affordability and change in tastes and preferences, may lead to an increase in the demand of goods in
the FMCG sector. However, India is one of the largest economies in the world in terms of purchasing
power and has a strong middle class base of 300 million, which is expected to increase further. Keeping in
mind the huge potential market the demand in FMCG sector is expected to increase by 100% by 2015;
driven by the rise in the share of the middle class. The BRIC's report indicates that India's per capita
disposable income, is currently at US$ 556 per annum, and is expected to rise to US$ 1150 by 2015. The
real GDP growth in the country is calculated in the range of 7.5-8.0 per cent during the year 2006-07.The
time gap in the period of 2001-06 is considered as the best time for India's business leaders. The fast rising
economic performance of Indian Economy has created an environment of optimism on the part of the
investors to invest more. Liberalization and opening of the economy has contributed to higher global
awareness amongst consumers. Additionally, sustained economic growth has translated into increase in
income levels and affluence. In the last ten years (1996-2006), the Rich and the Consuming classes have
grown by 416 per cent and 179 per cent respectively.
Social Factors:
Around 70 per cent of the total households in India (188 million) reside in the rural areas. The total number
of rural households is expected to rise from 135 million in 2001-02 to 153 million in 2009-10. This
presents the largest potential market in the world. Even on an international scale, total consumer
expenditure on food in India at US$ 120 billion is amongst the largest in the emerging markets, next only
to China (Appendix, 10). Rapid urbanization, increased literacy and rising per capita income, have all
caused rapid growth and change in demand patterns, leading to an explosion of new opportunities. Around
45 per cent of the population in India is below 20 years of age and the young population is set to rise
further. Aspiration levels in this age group have been fuelled by greater media exposure, unleashing a
latent demand with more money and a new mindset.
Technological Factors: With the growing rate of literacy in India, the consumers are becoming internet
savvy. With e-markets, evolving rapidly the firms should make internet as a medium for selling goods.
Moreover, with technological developments like the EDI (Electronic Data Interchange), firms need to be
up-to-date to stay ahead of the competition. Information Technology plays a big role in the organization
these days. Firms are investing large amounts of money in hardware and software to ensure faster
operations and more efficient working of its operations.
Dabur for instance invested Rs. 15 crores in hardware and software, which now helps its go-downs and
branches to be directly linked with its headquarters through direct emails. Therefore, the information that
earlier took 15 days to be process and made available is now done in a day's time.
Source: www.dabur.com
The Threat of Entrants:
A well-established distribution network, intense competition between the organized and unorganized
segments and low operational cost, characterizes the FMCG sector in India. The easy availability of key
raw materials, cheaper labor costs and presence across the entire value chain makes the FMCG sector an
attractive area for new entrants. Moreover, as stated earlier, The FMCG sector is expecting a 100%
increase in demand attracting new producers towards it.
But on the other hand the marketing and advertising costs in this industry are very high therefore
economies of scale to be achieved becomes a very important part of being able to survive in the industry.
According to estimates based on China's current per capita consumption, the Indian FMCG market is set to
treble from US$ 11.6 billion in 2003 to US$ 33.4 billion in 2015. The dominance of Indian markets by
unbranded products, change in eating habits and the increased affordability of the growing Indian
population presents an opportunity to makers of branded products, who can convert consumers to branded
products.
Dabur should focus on product differentiation to maintain its hold in the market. It is one of the most
trusted names in the FMCG sector and enjoys a loyal customer base but as the demand increases, (which it
is expected to); the company will have to focus on aggressive marketing strategy to attract new customers.
The changing Indian demographic profile clearly shows the emergence of the 'youth' as dominant
consumers. Currently, 75 per cent of consumers are under 35 years of age, and of this 54 per cent are less
than 25 years old (Economic Times,2006). Dabur should focus on targeting at this segment of the market
while it maintains its popularity amongst the middle-aged consumers.
The Threat of Substitute products:
According to Gerry Johnson (2006), Substitution reduces demand for a particular 'class' of products as
customers switch to alternatives - even to the extent that this class of products or services becomes
obsolete. This depends on whether a substitute provides a higher perceived benefit or value.
In Dabur's case, there is a threat of generic substitution that happens where products and services compete
for disposable income. The disposable income India is expected to rise, therefore increasing the demand in
the FMCG sector. Dabur sells many varied products in all price range; it should ensure that it offers
quality products for all income groups.
The power of buyers and suppliers:
Gerry Johnson (2006), states that the next two forces can be considered together because they have similar
effects in constraining the strategic freedom of an organization and in influencing the margins (and hence
financial attractiveness) of the organization.
Buying Power is likely to be high if there is a concentration of buyers. In India 8% of an individual's
income is spent on personal care products. Dabur should try to maintain its brand value to be popular
amongst all income groups.
For an FMCG company the supply chain is a very important aspect, from buying new raw material to
selling of finished goods to the retailer. This calls for maintaining good relationships with the suppliers to
avoid incurring the cost of switching a supplier.
Competitive Rivalry within the Industry:
The four forces stated above impose the direct competitive rivalry between an organization and its
immediate rivals (Gerry Johnson et al. 2006). The expected high growth of the industry may affect rivalry.
There may be a competition in achieving the market share, which may increase rivalry amongst the
competitors. Differentiation is extremely important in a competitive industry. If a company does not
differentiate its products from those available in the market, the consumers tend to shift from one product
to another leading to an increased rivalry between competitors. To avoid such circumstances Dabur at all
levels should try to differentiate its products.
Porters Generic Strategy
A firm's relative position within its industry determines whether a firm's profitability is above or below the
industry average. The fundamental basis of above average profitability in the end is sustainable competitive
advantage. There are two basic types of competitive advantage a firm can possess: low cost or
differentiation.
Cost Leadership Strategy: This strategy emphasizes on efficiency. Dabur's operations focus on attaining
economies of scale. The products produced by Dabur are produced at low cost and made available to a
large customer base. The company focuses on continuous cost reduction strategies. However, the company
spends highly on promotional activities.
Differentiation strategy: This strategy focuses on creating a unique or a different product. The market for
such product is unrivaled or unequaled. This can provide considerable insulation from competition.
Customers tend to be more brand loyal in this case.
Focus strategy: In this strategy, the firm concentrates on a select few target markets. It is also called a
differentiation strategy or niche strategy. Firms following this strategy believe that by focusing on a
segment of a market they can meet the needs of that market efficiently.
However, several criticisms have come for this theory claiming they lack specificity, lack flexibility, and
are limiting. Millar (1992) questions the notion of being "caught in the middle". He claims that there is a
viable middle ground between strategies. Many companies, for example, have entered a market as a niche
player and gradually expanded. According to Baden-Fuller and Stop ford (1992), the most successful
companies are the ones that can resolve what they call "the dilemma of opposites".
Narrow
(Market Segment)<Tab/>Focus
Strategy
(Low cost)<Tab/>Focus
Strategy
(Differentiation)
These generic strategies each have attributes that can serve to defend against competitive forces. The
following table compares some characteristics of the generic strategies in the context of the Porter's five
forces.
Rivalry<Tab/>Better able to compete on price. <Tab/>Brand loyalty to keep customers from rivals.
<Tab/>Rivals cannot meet differentiation-focused customer needs.
<Tab/><Tab/><Tab/>
Source: www.bcgg.com
BCG MATRIX
The BCG matrix helps in identifying where the company is at present and the areas where the possibility of
growth exists. This helps in forming suitable policies for dealing with competition. The Boston Consulting
Group (BCG) established it.
Star: Babool, Vatika hair oil is the product that has a high market share in a growing market and generates
high profits for the firm.
Question Mark: Odonil exists in the growing market but without large market share
Cash Cow: Chawanprash, Hajmola, Real juice, Amla hair oil are all the cash cows for Dabur India Limited
with large market share and generate large profits.
Dogs: Odomos are the products with a low market share in static or declining market
HIGH<Tab/><Tab/><Tab/><Tab/>MARKET SHARE<Tab/><Tab/><Tab/><Tab/><Tab/>LOW
*<Tab/>Babool
*<Tab/>Vatika
<Tab/>*<Tab/>Odonil
*<Tab/>Chawanprash
*<Tab/>Hajmola
*<Tab/>Real
*<Tab/>Amla Hair Oil<Tab/>
*<Tab/>Odomos
LOW<Tab/><Tab/><Tab/><Tab/><Tab/>Source: Self
It is important for Dabur to invest more in the stars to gain share and market dominance. It is more likely
that that Vatika and Babool will demand more investment in terms of advertising and selling both. Whereas
Products like Odonil will eat investment and generate low profits. Investing here can be of high risk unless
this potentially low margin activity is financed by the profits generated by other segments.
REFERENCES
Baden-Fuller, C. and Stop ford, J. (1992), "The firm matters, not the industry", in de Wit, B. and Meyer, R.
(1998), "Strategy: process, content, context"
http://www.dabur.com
http://www.economictimes.com
http://www.sharekhan.com<Tab/>
http://www.thehimdubusinessline.com
http://www.forbes.com
http://www.economywatch.com
http://www.prdomain.com
http://www.tribuneindia.com
http://www.ibef.org
http://www.icicidirect.com
http://www.elegman.com
http://www.waytowealth.com
Johnson. G, Scholes. K, Whittington. R. "Exploring Corporate Strategy" seventh ed. Pearson Education.
London 2005
Millar, D. (1992), "The Generic Strategy Trap", Journal of Business Strategy
Appendix
1. Dabur's Products
Source: www.dabur.com
2. Dabur in the last 12 months
Latest 12 Months
Sales<Tab/>Operating Income<Tab/>Net Income<Tab/>Market Value
$387 million<Tab/>$66 million<Tab/>$51 million<Tab/>$1,762 million
Source: www.dabur.com