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During that time, only vital cargo, medivac jets and a few charter aircraft
carrying residents were allowed to and from our seaport and LF Wade
International Airport. Hotels, restaurants, offices, schools and attractions closed,
and during the shelter-in-place provisions that followed, island residents, like
communities around the world, hunkered down at home to work, take online
courses, Zoom together, and wait out the weeks that followed.
Now that our destination can welcome international visitors again, tourism
industry businesses are reopening their doors—with responsible health and
safety measures in place. These precautions highlight the importance Bermuda
places on keeping residents and our valued visitors safe; the island is a precious
resource which our community is committed to protecting for the long-term
benefit of us all.
Bermuda took decisive action in the spring of 2020 to quickly stem the
spread of the COVID-19 virus on our island. The effort included effectively
treating the small number of positive cases, training medical personnel,
carrying out diligent contact-tracing, launching a website for self-
reporting of symptoms, acquiring PPE, antibody and FDA-approved
PCR tests, and instituting an aggressive, free COVID-19 PCR testing
programme to “flatten the curve” of new cases in our community.
MARCH
The Bermuda Government has MARCH 18
implemented stringent border reopening First two cases of COVID-19 confirmed in
Bermuda
rules requiring pre-travel tests, testing
on arrival, and intermittent testing at MARCH 19
pop-up centres island-wide during Bermuda Government opens quarantine
facility and suspended bus and ferry services
visitors’ stays, with specific public-
health guidelines within both the MARCH 20
tourism sector and wider community Schools, pools, gyms, salons and churches
close; concerts and sporting events put on
as part of its phased approach to safely
hold. A ban on visitors travelling to the island is
opening our economy. also established, restricting flights to LF Wade
International Airport to returning residents
This is the next step in a careful and only for the next 15 weeks, through July 1.
deliberate process. A mandated self-quarantine is imposed on
returning residents, and on-island testing
Physical distancing, wearing a mask in begins
V1. 08/18/2020 5
Border-Entry Requirements
All visitors must complete an electronic, pre-boarding Travel
Authorisation form before they can fly to Bermuda. They must have a
negative test result taken within seven days of travel if they are arriving
from a country with community spread of the disease and must not be
sick or have COVID-19 symptoms. Visitors should have health/medical
insurance to cover all medical costs should they get sick while in Bermuda
or acknowledge they will be responsible for their healthcare costs.
The Travel Authorisation process requires payment of a $75 fee, which
includes the cost of all polymerase chain reaction (PCR) COVID-19 testing
in Bermuda.
!
Visitors are required to get tested up to seven days
before they come to Bermuda and bring with them proof
of negative results.
V1. 08/18/2020 7
Airport ON ARRIVAL
• Passengers undergo
• Use hand-sanitiser stations
prior to using kiosks
Arriving Yachts
BEFORE TRAVEL QUARANTINING
• Captains must apply for and receive a Travel • After clearing Customs, vessels should go to
Authorisation and negative COVID-19 PCR the quarantine anchorage in Powder Hole,
test result for each mariner on board. Scans south side of St George’s Harbour. If they need
of both documents should be sent before to move from the anchorage, notify Bermuda
departure to: dutyofficer@marops.bm and Radio on VHF Channel 16 and 27. All yachts
porthealth@gov.bm must fly the yellow signal “Q (Quebec)” flag
during the quarantine period
• Complete on-line Bermuda Pre-arrival Safety
Form at http://www.marops.bm/sailbda.aspx • Mariners who do not have a pre-departure
negative PCR COVID-19 test result must
• Complete Maritime Declaration of Health
quarantine for three days. They will be tested
available at http://www.marops.bm/sailbda.
on the third day after arrival and will be
aspx
obligated to quarantine until they receive a
negative test.
UPON ARRIVAL • Vessels without email or access to Internet
• Arriving mariners must contact Bermuda should use VHF Channel 16 to allow
Radio on VHF Channel 16 when 30 miles from Bermuda Radio to make contact on testing
the island arrangements or crew results
• Like all other travellers, visiting mariners must • During quarantine period, all commerce
undergo PCR COVID-19 testing upon arrival should be contact-less and fueling/
and quarantine on board the vessel until provisioning must be done by prior
results are returned (turnaround time between arrangement with suppliers. Items will be
six to eight hours in most cases, when arrival delivered to a suitable dock where they can be
happens during the day) collected by tender
• Present hard copy of pre-travel negative test • A government public-health officer will be
result to health officers when yachts clear assigned to any guest testing positive for
Customs and are assessed by Port Health COVID-19 and the mariner will be required to
representatives at the Yacht Reporting Centre, undergo mandatory isolation on board for at
St George’s least 14 days
V1. 08/18/2020 9
Transportation
V1. 08/18/2020 11
Accommodation
V1. 08/18/2020 13
Vacation Rentals
Harbourfront Restaurant
Supermarkets Restaurants
GENERAL
• Staff and customers must wear face masks
at all times and maintain physical distancing • All staff must wear face masks at all times
of two metres (six feet) between individuals • Guests must wear face masks while waiting
• Contactless/cashless payments systems are to be seated and at all other times when not
encouraged seated at their table
• Patrons must wash or sanitise hands before • Guests must use hand sanitisers provided
entrance into any supermarket facility before entering the establishment
• Place visible signs and posters at the • Hand sanitisers and wipes should be made
facilities of best hygiene practices, key available everywhere possible
messages and safety policies, such as • Guests and staff must avoid close contact; physical
physical distancing distancing of at least six feet (two metres) should
• Avoid touching food items that you will not be maintained during any waiting/queuing or
be purchasing movement through the establishment
V1. 08/18/2020 15
Restaurants, continued
• Adequate physical distancing must be ensured • Contact details of one primary diner will be
within restrooms and may allow for only one recorded, including date and time of visit; full
person to use the facilities at a time name; address; and phone number
• Napkin service should be suspended (no
placing in a guest’s lap or refolding); single-use
DINING SPACE
(washable) or disposable napkins should be used
• Mandatory space of six feet between tables is
• A hygienic option for storing masks while not in
needed, or physical barriers when six feet is not
use at the table should be offered
practicable. Physical barriers should be at least
• All food and beverage items should be placed six-and-a-half-feet high
on the table, counter or other surfaces instead
• Group dining: maximum of 10 people per table
of being handed directly to guests—contactless
service emphasised • Minimal contact: no handshaking, fist bumps,
high fives or hugging are allowed
• There will be no direct service at bars
• Capacity: maximum number of people allowed
• No self-service of food, condiments or utensils
within premises will be dictated by compliance
is allowed, and buffet bars are not permitted
with physical distancing and government
• Quick-serve establishments should use signage regulations
or floor markings to ensure physical distancing
at pickup areas
HYGIENE & SANITISATION
• Businesses should monitor the health of staff,
including recording of temperatures and/or • Accessible and visible sanitising products
looking for any employees showing symptoms should be provided for guests and staff, with
of COVID-19 hand sanitisers placed at each entrance, every
table, and at waiter stations. All surfaces will be
• Increased cleaning across the board is
regularly sanitised
recommended, with deep sanitisation every 10
days • Table Service: once guests have left, the entire
table will be cleared and sanitized
• Restaurants should consider offering and
e-receipts, and digital menus or menu boards, • Single-use, washable or digital menus will be
and assigning point-of-sale terminals to single provided
servers, where possible, sanitised between use • Frequently touched areas such as host desks,
• All staff members, including management, service stations, service carts, beverage
must complete the Infection Control & stations, counters, handrails, serving trays,
Prevention (IPC) training and quiz on cheque presenters, votives, pens and all other
government website reusable guest contact items will be sanitised
after use or as often as possible
• Restaurants must log cleaning schedules for
CONTACT TRACING sanitising and disinfecting shared surfaces and
• Tables will be numbered bathrooms
• The party name and server name will be • Kitchens and equipment must be deep-cleaned
recorded prior to opening and at least once per day
• Servers should wear name badges • Hand washing must be mandated for kitchen
staff every 30 minutes
• One server should be dedicated per table. A
sommelier may be allowed to service the table • Staff should have disposable gloves and use
if following the same guidelines quaternary disinfectant cleaners on a regular
basis
REQUIREMENTS
• Water treatment is working optimally and • Ensuring a physical distance of at least 10
systems have been thoroughly flushed and feet between any performer and audience
any filters changed, as appropriate member
• Ice machines have been emptied and • Ensuring, so far as is practical, adequate
completely disinfected physical distancing between performers
• Any water features have been cleaned and • Wearing of masks/face coverings by
disinfected performers and audience to the greatest
extent possible
• Ventilation systems have been thoroughly
serviced, filters changed as needed, and • Encouraging use of microphones to reduce
systems are working optimally, preferably potential for aerosol transmission of virus
enhanced (with additional fresh air intake) for through singers/performers having to unduly
indoor venues raise their voices
• Keep records of customers/visitors for 21 days • Precautions must be taken to ensure
and assist the government’s contact tracers mitigation of virus spread from use of
with requests for data, if needed. This could particular musical instruments
help contain disease clusters/outbreaks
• Determining viability of entertainment and
• Venues can only operate within the maximum audience numbers consistent with
government-mandated capacity limit and will physical distancing outside and within venues
only be allowed to offer live performances, and other safety considerations
including drama, comedy and music, in front
• Preventing entertainment, such as broadcasts,
of audiences, where strict precautions are in
likely to encourage audience behaviours
place
increasing transmission risk. For example, loud
• Ensure customers, visitors and staff maintain background music, communal dancing, group
adequate physical distancing at all times (with singing or chanting
six-foot separation)
• Reconfiguring indoor entertainment spaces
• Customers in queues must maintain physical to ensure customers are seated rather than
distancing and wear masks/face coverings standing. For example, repurposing dance
floors for customer seating
• Providing clear guidance on physical
distancing and hygiene to people before and • Encouraging use of online ticketing and
upon arrival (e.g. signage, visual aids at facility contactless payments when possible
and before arrival: by phone, on website or by
• Communicating clearly to customers
email)
arrangements for entertainment and clearly
• Customers must use hand sanitiser or hand- supervising with additional staff, if appropriate
washing facilities as they enter venue
• Setting clear use and cleaning guidance with
• Managing customers leaving the venue increased frequency of cleaning, in line with
particularly at close of business to ensure usage; paying attention to frequently hand-
there is no crowding together touched surfaces
• Service at the bar is only permitted if
adequate physical distancing can be
maintained
V1. 08/18/2020 17
Recreation & Entertainment
V1. 08/18/2020 19
Recreation & Entertainment, continued
• Advance/pre-paid ticket sales are strongly after each round
encouraged, and any transactions should use
• Contactless payments via credit card are
credit cards rather than cash if possible
encouraged whenever possible
• All group visits should be booked in advance
• Place visible signs and posters at the golfing
with allocated time slots, including children’s
facilities of best hygiene practices, key messages
camps; groups should not exceed 20 people
and safety policies, such as physical distancing
and number of groups will be limited in periods
• Enhanced cleaning and disinfection frequency
• Enhanced signage should guide visitors
schedules, including sanitising of high-traffic
through the premises, raise awareness of
areas and frequently touched surfaces
new protocols, including limited-access or
no-go areas, and remind guests of physical-
distancing-and general wellness practices TENNIS
• Facility rentals must abide by the Bermuda • Patrons should practise physical distancing
government’s limits for gatherings requirements, at all times including modifications to court
including limit of 50 people for gatherings changeovers
• Eliminate handshake and any other forms of
GOLF physical contact
• Golfers should practise physical distancing at • Keep on-court officials and players separate
all times (minimum of six feet, preferably eight • No sharing of equipment and players should
feet, between players) use separate sets of balls
• Masks should be worn in golf shops and near • Clubs & courts should carry out daily cleaning
club staff or fellow players and disinfecting of all shared areas frequently,
• Two people can share golf carts and sanitise and provide hygiene notices for players,
these while on the course officials, spectators
• Tee times are staggered and spread out when • Facilities should provide containers for all
necessary disposable items
• Appropriate plexiglass and other means of • Maintain contact details of all staff, officials and
creating barriers have been implemented to players to facilitate contact tracing
separate indoor staff from guests • Place visible signs and posters at the golfing
• Each golfer must have his or her own equipment; facilities of best hygiene practices, key
no sharing of golf clubs or pull carts messages and safety policies, such as physical
distancing
• Hand sanitiser stations provided on tee boxes
and other heavily used areas • Face masks must be worn at all times while
indoors
• Contactable objects such as watercoolers, ball
washers, and rakes at sand-traps have been • Patrons must wash or sanitise hands before
removed entrance into any tennis facility
• Foam has been added to cups at each hole • Hand sanitiser stations will be provided to
to stop balls from dropping all the way down, patrons in heavy trafficked areas
thereby avoiding players having to reach into • Contactless payment is encourage whenever
the hole possible
• Flag sticks at tee holes to remain in and are not • Enhanced cleaning and disinfection frequency
permitted to be removed schedules, including sanitising of high-traffic
• Golf carts are washed and sanitised before and areas and frequently touched surfaces
V1. 08/18/2020 21
Recreation & Entertainment, continued
• Avoiding use of common rinse buckets • Maintain records of time of arrival, classes or
for customer-owned gear areas attended and staff involved for possible
contact tracing purposes
• Maintaining physical distancing on boats,
including during buddy checks • Place visible signs and posters at the gym/
exercise facility or class to remind everyone
• Use of PPE by staff when filling cylinders
of best hygiene practices, key messages and
• Following first-aid guidelines for safety policies, such as physical distancing
emergencies
• Ensure good or improved ventilation, with • Capacity limits will be in place to control
open doors and windows, if possible. Any fans number of people allowed to receive services,
should draw air away from people as well as decreasing number of people at a
time in establishment
• Customers must sanitise their hands before • Follow signage and floor stickers or other
entering the facilities by using hand sanitiser markers as guides for lineups and store flow,
stations or to avoid crowding
• Capacity limits will be in place to control • Temperature checks at store entrances where
the number of people allowed in the appropriate
establishment at a time • Stores limit the number of customers allowed
• Follow physical-distancing protocols and inside at any one time; wait outside until
appropriate markers in place for safe queuing numbers disperse
• Place visible signs and posters at the facility to • Make use of electronic payment systems over
remind customers of best hygiene practices, cash wherever possible
key messages and safety policies, such as • Only one person will be allowed to use the
physical distancing restroom facilities at any given time
• All customers should wear masks when • Place visible signs and posters at the golfing
entering facilities facilities of best hygiene practices, key
• Advanced booking is strongly encouraged, messages and safety policies, such as physical
and any transactions should use credit cards distancing
rather than cash if possible • Enhanced cleaning and disinfection
• Event planners should create protocols frequency schedules, including
specific to reducing COVID-19 spread, sanitising of high-traffic areas and
including health checks upon arrival; queuing, frequently touched surfaces
flow, security procedures, seating and elevator
arrangements, along with responsibilities of Front Street,
attendees. Risk-assessment areas should be Hamilton
identified and personnel plans developed to
properly manage crowd control and keep the
facility safe and healthy. Organisers should
also have guidelines for frequent disinfection,
particularly bathrooms, and protocols for pre-
event testing of employees and participants.
Applications for exemptions to mass-
gathering limits should be directed to the
Ministry of National Security
V1. 08/18/2020 23
Beaches, Pools & Parks
PUBLIC POOLS
• Consider access time slots rather than random
access throughout day. One- to two-hour
time slots with limited amount of people
6FT
(50-person limit) for entire facility during
those slots
• If events such as aquatic-fitness classes, swim
Bring a face mask lessons, swim-team practice, or swim meets
are held, they must adhere to groups limit
Stay six feet from others and and physical distancing. Parties should not be
shield coughs or sneezes permitted
• Avoid gatherings or meetings both in and out
Avoid gatherings beyond your of water if physical distancing of at least six
household or group feet or two metres cannot be maintained.
Restrict any nonessential visitors, volunteers,
If using playgrounds or outdoor and activities involving external groups or
organisations
gym equipment, sanitise surfaces
• No unaccompanied minors are permitted; one
before use
parent or guardian must be in attendance
• Evaluate disinfectant protocols for pool • Provide regular cleaning and disinfection of
all frequently touched surfaces at least daily.
• Check pool chemicals to ensure proper
Clean shared objects each time they are used
disinfectant levels
• Cleaning must be carried out using proper
• Have a closure policy when disinfectant limits
PPE. Employees should follow the directions
are not reached during testing. Re-open once
on label of products. Ensure cleaning products
levels are appropriate
are stored properly and access is restricted
• Evaluate potable water supplies. To ensure
• Maintain and regularly clean restrooms that
all potable water supplies (hand-washing,
remain open. Always ensure open restrooms are:
drinking, showering) are safe to use and
properly disinfected after prolonged facility • Operating with functional toilets
shutdown to minimise risk of other diseases • Clean, and disinfected, particularly high-
associated with water (e.g. Legionella) touch surfaces such as faucets, toilets,
doorknobs, and light switches. Clean
daily or more, using EPA-registered
disinfectant effective against SARS-
CoV-2, the virus that causes COVID-19
• Regularly stocked with supplies for hand
V1. 08/18/2020 25
Beaches, Pools & Parks, continued washing, including soap and paper towels
or hand sanitiser with at least 60 percent
alcohol and no-touch trash cans
• Consider cleaning methods and appropriate
disinfectants to be used for furniture (lounge
chairs) pool training equipment (kickboards,
pool noodles or blow-up equipment), or
discontinue use
• Protect items that have been cleaned and
disinfected from becoming contaminated
before use. A used drop-off area and a clean-
item collection area should be available
• Provide adequate equipment for patrons and
swimmers, such as kickboards and pool noodles,
to prevent sharing and disinfect between uses
• There should be no sharing of items that are
difficult to clean, sanitise, or disinfect or that
are meant to come in contact with the face
(goggles, nose clips, snorkels)
• If towels and robes are provided, launder
according to manufacturer’s instructions. Use
warmest water temperature possible and dry
items completely. Alternatively, discontinue
towel and robe services
V1. 08/18/2020 27
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Bermuda Tourism Authority. Reproducing or copying of this brochure in andy form and the selling of it is prohibited.