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Food Service Operation can only succeed The human factor is the most
when the leadership of the manager is important resource in any food service
directed towards the accomplishments of operation. People must be hired to perform
the goals of the organization. a necessary services to obtain the ebst
available people for the system, and to
1. Planning - initial step in all
ensure development of their skill and
organizational undertaking.
abilities.
2. Organizing - a formal structure is
developed, activities and tasks are Two methods of recruitement in food
identified, defined, divided and sevice:
coordinated to accomplish the
1. Internal Recruitement
organization’s objectives.
– promotion within the system.
3. Staffing – manager’s function of
2. External Recruitement
employing or hiring and training
– hiring from outside.
people.
4. Directing - continuous process of
making decisions, how these are Factors to Consider in the Selection of
disseminated to subordinates for Employees
appropriate action.
1. Experience – having worked in a
5. Coordinating (common goal) -
food sevice or other related job is an
various element of organization are
advantage.
united.
2. Educational Background –
6. Reporting - keeping all those
education qualification of the
concerned particularly managers,
employee depeneds on the position
supervisors and employees informed
that is being filled.
about responsibility by means of
3. Training – trainings or seminars
records, reports, research and other
attended in any area of food
methods.
services would give an applicant an
7. Budgeting - it involves the quantity
edge over the others.
of output, quality of the finished
4. Age – instutions have different age
products, food and labor costs, and
requirement for applicants.
efficient use of workers time.
Generally, they accpet those
Organizational Chart - first tool of between 16 to 40 years of age as
management. long as they pass the health
certificate by the local health
Job Description - written list of duties that
agency.
reflect the skills and responsibilities
5. Health Status – government
necessary in a specific position.
regulations require that all those
applying for jobs as food handlers
must undergo physical examination
and issued a health certificate by the
local health agency. Personnel Needed in Food Service
6. Personal Attribute – a perspectice Operation
employee must be neat and clean in
1. General Manager or Assistant
appearance, with cheerful
Manager – in charge of overall
disposition, honest and willing to do
operation of the entire food service
the assigned task to be assigned to
operation or shift.
him/her.
2. Department Head – responsible
for the operation or shift.
3. Production Personnel –
Job Opportunities
responsible for the production of all
Food service is one of the biggest items.
industries worldwide directly employing 4. Sales Personnel – resposible for
millions of workers and is still growing and the sales and service of all items.
expanding. 5. Sanitaion Personnel – responsible
for the maintenance of the plant
In food service system, career opportunities
itself, plus all equipment and utensils
are open to the following:
used in the production and service
Graduates 2 or 4 year university of food.
food serving courses
Graduates of vocatonal school/
private culinary arts of school.
Internal recruitemnet
Unemployed who are willing to be
trained.