Questionnaire

What is the sales trend post VRS in the Circle and what are the possible reasons for
sales decline? (MoM & YoY)

Sales & Marketing: CM

Are there any manpower challenges in Sales and marketing? Are there adequate RM
and FM?

Manpower Availability
S&M_CM & CFA
Required Manpower
Circle SSA/ District Headquarter Count of Count of Non -
Executive Executive
employees employees

CO ,Guwhati 1 1
Dibrugarh 1 1(RMC)
Guwahati 1 2
Jorhat 1 2
Assam Kokrajhar(Bongaigaon) 3 2
Nagaon 0 1
Silchar 0 1
Tejpur 2 4
Total 9 13

Utkarsh Data

Count of CM Count of CM
subscribers subscribers
SSA Period (Prepaid 2G + (Postpaid 2G +
3G) 3G)
As on 31 Jan As on 31 Jan
2020 2020

Bongaigaon 31.01.2020 445,406 17,309

Dibrugarh 31.01.2020 240,692 23,000
Jorhat 31.01.2020 280,026 24,182
Kamrup 31.01.2020 395,138 50,097
Nagaon 31.01.2020 454,394 18,152
Silchar 31.01.2020 485,630 11,405
Tezpur 31.01.2020 303,633 11,944

Training and Knowledge transfer

Fucntion Specific Tranings related Status of training

Fucntion Schedule
to VRS conducted

Employees moving from HR,

Admin and TR as FM & RM need
skill upgade of:
S&M 1) Franchisee management
2) Retailer managemet
3) Product understanding
4) Sales
e the possible reasons for The CM sales post VRS in AS Circle has not
declined.

There are manpower challenges in terms of

g? Are there adequate RM requisite number of FMs and RMs required to
properly monitor the performance of the
channel partners.

S&M_CM & CFA

Manpower Available Manpower

Count of Count of Non

Total Executive - Executive Total
employees employees

2 3
2 3
3 3
3 2
5 1
1 3
1 4
6 2
23 21
1 4
4 7
2 5
0 2
2 3
2 5
3 7
0 2
14 35

Total
Count of Count of Total No of Total No of Total Postpaid
2G/3G SIM Users Prepaid Postpaid Bill Prepaid Bill Payment
Recharge
activations Churned Recharges Payments Revenue Revenue

3208 601 122210 12844 87.86 31.45

2008 188 50657 16697 38.55 45.94
1463 205 77901 18168 50.49 53.65
3157 736 134362 37634 119.14 113.71
4711 599 105994 10260 66.77 26.95
 5413 454 201763 14209 136.77 34.20
2477 306 66008 10357 45.26 25.88

Remaks