Academic Year 2017-18

Semester IV

Teaching Plan

Effective Communication
Skills

BY

Srinivas Bandameedi

Symbiosis Law School, Hyderabad

(Constituent of Symbiosis International University, Pune)

December 2017 – April 2018

1. INTRODUCTION:

This course is designed to enhance communicative abilities of the learners in an effective

manner. It offers an understanding of a variety of communicative modules prevalent in
nd
organizational structures. The knowledge attained in the 2 semester will be reinforced with
elaborative learning activities. Therefore, learners are expected to participate in the classroom
activities.

2. LEARNING OBJECTIVE:
 To provide a strong base for understanding the finer aspects of communication.
 To familiarize the students with the basic flow and channels of communication within
an organization.
 To have a hold on intercultural communication, strategies and challenges.
 To create a platform for expressing ideas in a creative manner.
 To understand and practice the principles of business writing with special reference to
letters, reports and memos.
 To stimulate a thought process that includes ethical implications of one’s
communication pattern.

3. SKILLS:
Along with four language skills i.e. Listening, Speaking, Reading, and Writing (LSRW), it
focuses on nurturing the students with organizational behaviour.

4. OUTCOME:
Proficiency in the language will be brought into practical usage.

5. UNITS

1. Communication Process (15)

1.1. An Insight
1.2. Principles and Practices
1.3. Nature and Concept
1.4. Relevance Today
1.5. Fundamentals of Managerial Communication
1.6. Organizational Channels of Communication — Formal and Informal
1.7. Modes of Communication Including Verbal and Non-verbal communication
1.8. Barriers to Communication
1.9. Communication Networks
1.10. Enhancing Communication Effectiveness

2. Oral Communication (10)

2.1. Listening
2.2. Interviewing
2.3. Meeting and Group Discussion
2.4. Effective Presentations

3. Written Communication (10)

3.1. Nature, Planning and Principles
3.2. Report Writing
3.3. Letter Writing
3.4. Memorandum Preparation

4. Cross-Cultural Communication (03)

4.1. Need Aspects and Challenges

5. Ethical Issues of Communication (03)

6. Technology-Based Communication (04)

Classroom exercise & presentations based on topics covered in the syllabus

Tutorials (05)

Self-Learning including projects, presentations, moot courts,

simulation, exercises, film review, news review, field visit,
experiential learning, guest lectures (10)
Total (60)

6. LECTURE OUTLINE

Lecture 1: Introduction to the Syllabus

Lecture 2: An Insight
Lecture 3: Principles and Practices
Lecture 4: Principles and Practices
Week 2
Lecture 5: Nature and Concept
Lecture 6: Nature and Concept
Lecture 7: Relevance Today
Week 3 Topic 2: Fundamentals of Managerial Communication

Lecture 8: Fundamentals of Managerial Communication

Lecture 10: Organizational Channels of Communication —

Formal and Informal
Week 4 Topic 3: Organizational
Channels of Communication —
Formal and Informal Lecture
11: Organizational Channels of
Communication — Formal and
Informal Communication:

Lecture 12: Organizational

 Lecture 13: Revision
Week 5 Lecture 14: Modes of Communication Including Verbal and Non-
verbal communication
Lecture 15: Modes of Communication Including Verbal and Non-
verbal communication
Lecture 16: Barriers to Communication
Week 6 Lecture 17: Communication Networks
Lecture 18: Enhancing Communication Effectiveness

2. Oral Communication
Week 7
(10) Lecture 19: Listening
Lecture 20: Listening
Lecture 21: Interviewing
Lecture 22: Interviewing
Lecture 23: Meeting and Group Discussion
Week 8
Lecture 24: Meeting and Group Discussion

Lecture 25: Effective Presentations

Week 9
Lecture 26: Revision

Lecture 27: 3. Written Communication (10)

Nature, Planning and Principles

Lecture 28: Report

Week 10 Writing Lecture 29:

Report Writing Lecture

30: Letter Writing

Lecture 31: Memorandum Preparation
Week 11
Lecture 32: Revision

Lecture 33: 4. Cross-Cultural Communication

Need, Aspects and Challenges

Lecture 34: Need, Aspects and Challenges

Lecture 35: Need, Aspects and Challenges
Week 12
Lecture 36: Ethical Issues of
Communication
 Lecture 37: Ethical Issues of Communication
Lecture 38: Ethical Issues of Communication
Week 13
Lecture 39: Technology-Based Communication
(04)

Lecture 40: Technology-Based Communication (04)

Week 14
Lecture 41: Technology-Based Communication (04)

Lecture 42: Presentations

Lecture 43: Presentations
Week 15
Lecture 44: Presentations

Lecture 45: Presentations

Lecture 46: Presentations
Lecture 47: Presentations
Week 16
Lecture 48: Presentations

7. COURSE MATERIALS :

Essential Reading:
 Bagauley, Phil, Effective Communication for Modern Business
 Ray, Renben, Communication Today
 Raymond V Lecikar, Flatley Marie E., Basic Business Communication, Tata McGraw
Hill, (2003)
 Sinha, K. K., Business Communication, Galgotia Publication, 2nd Edition (2003)

Optional Reading:

 Ramachandran K.K., Lakshmi K.K., Karthik K.K., Business Communication,

M. Krishna Kumar Paperback (2007)
 Douglas Stone, Difficult Conversations, Bantam Doubleday Dell Audio (199)
 Jay Anthony, Effective Presentation, Prentice-Hall (1992)
Bruckmann Clive, Hartley Peter, Business Communication, Routledge
(2002) Swam Micahel, Practical English Usage, Oxford University Press,
New Delhi (2006)
 Murphy Raymond, Essential English Grammar, Cambridge University Press (2000)

Note: Students are expected to read latest journals, periodicals, reports and articles to
keep abreast with the recent trends and developments in this subject.
 8. ASSESSMENT :
You will be examined in this course by Internal (100%). It will include 80 marks
internal and 20 marks for a Research Project.

Types and number of tutorial exams and dates will be updated soon

9. TUTORIALS/ PROJECT
One research project will be undertaken by learners which will be evaluated out of
20 marks i.e. Online Submissions: 20 Marks. In addition, there will be tutorials.
Format of the exam will be communicated before the exams

Projects
First Second Dates
Tutorial Tutorial Submission

Date Result Date Result Assig Interim Final Result

Subject nm
Effective Dates Dates Dates Dates Dates Dates Dates Dates
communicati will be will be will be will be will be will be will be will be
on updated update update update updated updated updated update
soon d soon d soon d soon soon soon soon d soon

Research Project:

The research project is aimed at improving the writing, research, communication

and presentation skills to make students learning academically more challenging
and rigorous than standard lecture and test format courses. It also aims at
promoting scholarship in this significant field of law, which has gained much
momentum in practice but often lacks solid theoretical underpinnings due to lack
or inadequacy of statutory provisions. It further aims to enhance learning
capability by research amongst the learners, create a forum for enhancing a
greater dialogue between the scholarly community, policymakers and
practitioners. The details about the rules of submission are annexed with this
document. (Refer to Enclosure A).
 Please note: You are required to submit a soft copy of the project by email to
Srinivas.bandameedi@slsh.edu.in

10. ADMINISTRATIVE ARRANGEMENTS

The course chief faculty of English (Advanced) is Srinivas Bandameedi, Assistant

Professor. In case you face any problem in dealing with the subject, feel free to see
the concerned faculty. Notices relating to the course will be posted online in “The
Library on Curiosity, https://slshyd.curiositylive.com/.

11. OFFICE HOURS AND CONTACT INFORMATION

If few doubts remain, please contact me via e-mail:
srinivas.bandameedi@slsh.edu.in.

Please do speak up during this class! I want each of you to glean as much from
these readings and our discussions as possible. This is why I am not relying on
the traditional method of testing.
ENCLOSURE A: GUIDELINES FOR PROJECT

The Maximum Marks for the project are 20

The final copy of the project should be presented in accordance with the following
specifications:

 Limit the information on each slide to a single topic or idea

 Use action words and short phrases rather than sentences
 Maintain uniformity in font styles and font size throughout the presentation.
 Use bullets rather than numbers (use numbers only to show rank or sequence)
 Keep plenty of open space around borders and illustrations
 Use a title for every slide (topic of slide)
 Select a readable type size: minimum 36 points for titles, 24 points for body text
 Upper and lower case lettering is more legible than all capitals
 Contrast colours to emphasise or highlight a point (please avoid small red text).
 Do not stuff too much content on one slide.
 Important statements or words may also be emphasized by using bold,
italic, larger size or different fronts.
 Use solid colours instead of patterns or charts and graphs
 The presentation should contain minimum 17 slides.
 The first slide must contain the title of the movie that you have chosen for
the review, along with the poster of the movie.
 The last slide must contain the references/sources of the content written in
the slides. In case the sources are not mentioned, it will be treated as
plagiarism unless the entire content is outrightly original.
 Add pictures that are relevant to the movie (example: Director’s pic, pic of
the cast, cover page photograph)
 The PPT should be eye-catching and rich in content.
 Appendix “A” –
Front Page and Cover

Title of the project (centred on two or more lines)

----------------------------------------------------------------------------------
---------------------------------------------------------------
----------------------------------------------------
Submitted by
Name of the candidate
-----------------------------------------
Division.... Roll No....Class...
Symbiosis Law School, Hyderabad Symbiosis
International University, PUNE
In

Month, year
Under the guidance of
Name of guide
-----------------------------------
Designation and official address of research guide
------------------------------------------------------------
--------------------------------------
 Appendix “B” –
CERTIFICATE

The Project entitled _” submitted

“

to the Symbiosis Law School, Hyderabad for English (advanced) as part of the
Internal assessment is based on my original work carried out under the guidance of
from to . The research work has not been
submitted elsewhere for the award of any degree. The material borrowed from other
sources and incorporated in the thesis has been duly acknowledged. I understand that
I myself could be held responsible and accountable for plagiarism, if any, detected later on.

Signature of the
candidate Date:
 Appendix “C” –
First few pages

First few pages of the thesis should be as under:

Page 1- Title page (Appendix A)

Page 2- Certificate (Appendix „B‟) signed by candidate and

counter Signed by research guide

Page 3- Acknowledgements

Page 4- Index

Page 5- List of Tables (If any)

Page 6- List of Figures (If any)

Page 7- Bibliography