MUHAMMAD HAMID

Supply Chain │Logistics │Transportation │Warehousing

Phone: 0523264410 │Email: inevitableachiever88@gmail.com

SUMMARY .
Problem-solving, Supply chain professional with diverse experience in logistics and has accomplished in
developing effective processes and directing complex logistics functions for multimillion-dollar projects.
Excel at coordinating tasks of numerous internal divisions and external agencies to ensure rapid, accurate
delivery of equipments, materials and resources. Extensive hands on experience managing order
fulfillment operations while consistently achieving 98% on time delivery to customer service targets.
Well known for proactive management style with excellent communication, organizational and leadership
skills.

AREAS OF EXPERTISE:

 Distribution Management  Inventory Management

 Transport & Material Handling  Continuous Process Improvement
 Scheduling & Route mapping  Quality Assurance
 Deliveries & Customer Service  Training & Leadership
Currently looking for a position where my skills and abilities will be utilized with opportunities for facing
challenges and to capitalize on career growth.

PROFESSIONAL EXPERIENCE .
Logistics Manager,
TCS - Oct 2016 – Dec 2019
Key deliverables:

 Managed all inbound, process and outbound activities: receiving, put-away, storing, replenishing,
picking, packing and shipping orders.
 Tasked with dispatching: assessed all orders for product and appropriated mode of delivery and
schedule of deliveries.
 Planned routes for deliveries, assigned drivers and ensured orders delivered in timely manners.
 Conducted monthly inventory counts and reconciliation to resolve discrepancies.
 Maintained cleanliness and observed proper safety standards were followed by personnel at all times
to make environment that is 100% compliant with local state regulations.
 Involved in the final evaluation and selection of personnel and ensures they all receive proper training
for their job activities including constant on-the-job orientation
 Oversaw activities of all workers and assigned tasks based on individual’s skill set & potential.
 Evaluated performance to identify rate busters & chiselers.
 Ensured corporate compliance of all operational activities within government laws and regulations.
 Developed constructive and cooperative working relationships with those in my team, as well as
cross-functionally.

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Logistics Partnership Project Manager,
Mohebi Logistics & MEIPC, Dubai
April 2015 - Oct 2015 (6 months Project)
MEIPC: Middle Eastern Independent Purchasing Company Limited

The scope of project services covered inbound logistics for products from Subway’s approved suppliers to
Mohebi warehouses in JAFZA South; and providing last-mile distribution services to the entire 172
Subway franchises across UAE serving as a hub of redistribution centre.

Key deliverables:

 Selected most suitable warehouse, segregated storage areas categorically for food and non-food
products, developed layout considering drawing relationships between areas (ambient, frozen, chilled
and room temperature),
 Tested layout and installed shelves and racks with approval of MEIPC.
 Acquired operating equipments such as VNA, jack-trolleys, plastic pallets and forklift.
 Acquired vehicles to carry multi-temperature sensitive products to the outlets simultaneously.
 Arranged food delivery permits and all associated regulatory documents for vehicles.
 Finalized delivery days and timings regarding all of its 172 outlets around the entire UAE.
 Selected drivers/assistants and trained them to serve Subway Arabia in professional manners.

Logistics Supervisor,
NTDE, Dubai - April 2014 - March 2015
Key deliverables:

 Managed inventory, appropriately and timely basis, receiving, storing and dispatching.
 Returned goods management, locating, updating and keeping its record.
 Managed & prioritized flow of purchase orders (LPOs).
 Route planning for customers’ distribution to meet the agreed time frame.
 Oversaw delivery (dispatch) section, admin staff and operations team.
 Provided accurate and timely information to update the management.
 Supported preventive maintenance on all vehicles and kept documents up to date.
 Scheduled duty roster for shifts and allocated the resources as per expertise.
 Performance evaluation to identify rate busters & chiselers.
 Arranged tool talk sessions to highlight cores & motivate team members.
 Provided shift handover information, briefing on uncertainties.

Operations Executive,
DP WORLD, Dubai - Nov 2011- April 2014

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 Vessel planning, general cargo terminal, Container terminal and Storage houses are some of the areas
where Ops Executives are allocated periodically to provide services as per requirements. Key
responsibilities included:

• Sharing ideas with management for improvement and policy making.

• Resolving customer (shipping lines & agents) complaints to keep the satisfaction level at highest.
• Preparing reports for different departments i.e., Billing Department, Safety Department, Training
Department, Performance Measurement Department, Human Resource Department etc.
• Calculation of tools & equipments & gangs (labor force) used for the operations.
• Handling Ship Crew complaints, resolving issues, recording and reporting it for development.
• Resolving employees’ disputes and issues and forwarding their complaints to management.
• Coordinated with safety department and government authorities in emergency cases.

Education: .

• Masters in Supply Chain Management (MSCM) from UoK, Pakistan (2018)

Procurement, Logistics, Research & Development, Project management
Position Holder

• Post Graduate Diploma in Supply Chain Management (PGDSCM), UoK (2017)

Research, Transportation, Warehouse & Supply Relation Management

• Bachelor of Commerce (B. Com) from University of Karachi, Pakistan (2008)

Accounting, Audit, Taxation and Business Management

Special skills: .

Computer Knowledge:
• ERPs i.e., C-PRO, SPARCS, CTMS, WMS and PALM.
• Office usage i.e., Microsoft Excel, Word, PowerPoint & Outlook.
• CCPT: Course of Computer Practical Training, covering entire Microsoft Office.
• Accounting applications i.e., Peachtree & Tally.

Communication:
English : Speak, Read & Write at professional level.
Urdu/Hindi: Speak, Read & Write at professional level.
Pashto : Speak, Read & Write at professional level.

Personal Details: .
DOB: 29th June 1988
Nationality: Pakistani
Visa status: Visit visa

Driving License provided by RTA, Dubai in 2012

References may be furnished upon request.
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