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Q1. In a classroom, use of communication technology pre-supposes
1. Inattentive audience
2. Luxurious ambience
3. Extrapolation of contents
4. New forms of expression and applications
Q1 एक कक्षा में, संचार प्रौद्योगिकी का उपयोि पूर्व-सपग़िशन
(१) असार्धान दशवक
(२) शानदार र्ातार्रण
(३) सामग्री का गर्स्तार
(4) अगिव्यक्ति और अनुप्रयोिों के नए रूप
• Q1. In a classroom, use of communication technology pre-supposes
1. Inattentive audience
2. Luxurious ambience
3. Extrapolation of contents
4. New forms of expression and applications
Q1 एक कक्षा में, संचार प्रौद्योगिकी का उपयोि पूर्व-सपग़िशन
(१) असार्धान दशवक

(२) शानदार र्ातार्रण
(३) सामग्री का गर्स्तार
(4) अगिव्यक्ति और अनुप्रयोिों के नए रूप
• Option 1 i.e. Inattentive audience is wrong answer as if we will use
communication technology, it will not lead to situation that
listeners or participants will not pay attention to the context. In
fact, there are chances that they will pay more attention and
communication may result in interactive session.
• Option 2 i.e. Luxurious ambience is also wrong answer because
technology creates a good environment for session rather than lazy
or luxurious surrounding or situation.
• Option 3 i.e. Extrapolation of contents is totally changed concept by
using technology, syllabus or context will not be increased or
extended. Thus again it is a wrong answer.
• In a classroom, use of communication technology pre-supposes the
new forms of expression and applications.
Q2: Some of the barriers to effective communication are: Choose the correct answer from codes given below:
a) Polysemy
b) Simple language
c) Use of Cliche’s
d) Easy construction of sentences
1. (a) and (b)
2. (b) and (c)
3. (c ) and (d)
4. (a) and (c)
Q2: प्रिार्ी सं चार के गिए कुछ बाधाएँ हैं नीचे गदए िए कोड से सही उत्तर चुनें:
a) अने क मतिब का िुण

b) सरि िाषा
c) Cliche का उपयोि
d) र्ाक्ों का आसान गनमावण
(1) (ए) और (बी)

(2) (बी) और (सी)
(3) (सी) और (डी)
(4) (ए) और (सी)
Q2: Some of the barriers to effective communication are: Choose the correct answer from codes given below:
a) Polysemy
b) Simple language
c) Use of Cliche’s
d) Easy construction of sentences
1. (a) and (b)
2. (b) and (c)
3. (c ) and (d)
4. (a) and (c)
Q2: प्रिार्ी सं चार के गिए कुछ बाधाएँ हैं नीचे गदए िए कोड से सही उत्तर चुनें:
a) अने क मतिब का िुण

b) सरि िाषा
c) Cliche का उपयोि
d) र्ाक्ों का आसान गनमावण
(1) (ए) और (बी)

(2) (बी) और (सी)
(3) (सी) और (डी)
(4) (ए) और (सी)
• Polysemy means that multiple meanings to the same word. Thus it can lead to
confusion in an effective communication. Polysemy is the association of one word
with two or more distinct meanings, and a Polysemy is a word or phrase with
multiple meanings. According to some estimates, more than 40% of English
words have more than one meaning.
• Use of Cliche’s means some over used words that has lost its proper meaning by
repeated use of it in many previous events. A cliché is an expression or idea
which has become overused to the point of losing its original meaning or effect,
even to the point of being trite or irritating.
• These words used to lose their originality or original value
• Statement (b) i.e. simple language and option (d) i.e. Easy construction of
sentences cannot be the barriers to the communication, these are positive points
for the creating effective communication.
• Thus Statement (a) and (c) is the correct answer for the above question.
• Q3. Assertion (A): The correlation function of mass media is vital for any society.
Reason(R ): The interpretational aspects that include advertising and public relations shape and
influence public opinion.
• Choose the correct answer from the codes given below:
• (1) Both A and R are true, and ( R) is the correct explanation of (A)
• (2) Both A and R are true, and ( R) is not the correct explanation of (A)
• (3) (A) is true, But (R) is false
• (4) (A) is false, But (R) is true
Q3। अगिकथन (ए): मास मीगडया का सहसंबंध समारोह गकसी िी समाज के गिए महत्वपूणव है ।
कारण (R): व्याख्यात्मक पहिू गजसमें गर्ज्ञापन और जनसंपकव आकार शागमि हैं और जनमत को प्रिागर्त
करते हैं।
नीचे गदए िए कोड से सही उत्तर चुनें:
(1) A और R दोनों सत्य हैं , और (R) (A) की सही व्याख्या है
(2) A और R दोनों सत्य हैं , और (R) (A) का सही स्पष्टीकरण नही ं है
(३) (ए) सच है , िेगकन (आर) िित है
(4) (ए) िित है , िेगकन (आर) सच है
• Q3. Assertion (A): The correlation function of mass media is vital for any society.
Reason(R ): The interpretational aspects that include advertising and public relations shape and
influence public opinion.
• Choose the correct answer from the codes given below:
• (1) Both A and R are true, and ( R) is the correct explanation of (A)
• (2) Both A and R are true, and ( R) is not the correct explanation of (A)
• (3) (A) is true, But (R) is false
• (4) (A) is false, But (R) is true
Q3। अगिकथन (ए): मास मीगडया का सहसंबंध समारोह गकसी िी समाज के गिए महत्वपूणव है ।
कारण (R): व्याख्यात्मक पहिू गजसमें गर्ज्ञापन और जनसंपकव आकार शागमि हैं और जनमत को प्रिागर्त
करते हैं।
नीचे गदए िए कोड से सही उत्तर चुनें:
(1) A और R दोनों सत्य हैं , और (R) (A) की सही व्याख्या है
(2) A और R दोनों सत्य हैं , और (R) (A) का सही स्पष्टीकरण नही ं है
(३) (ए) सच है , िेगकन (आर) िित है
• The Assertion ‘The correlation function of mass media is vital for any society’ is
very correct statement as mass media effect the each and every perspective of
human now a days.
• The news interpreted by media through any of the means like advertising and
public relations effect and influence the public opinion is a very correct reason for
the assertion. Because the way, news is presented and interpreted by media
shapes up the public opinion irrespective that whether it is based on true facts or
not. It creates great impact on the public.
• Thus option 1 is the correct answer.
• Mass Media: It is a channel or a path through which information can be sent to
destination from source. Here organization produces a message and transmits it
to a group of public audiences by variety of means and where message is
analysed and influenced by the public.
• Q4. In a classroom, content produced for a specific user will lead to
• (1) Personality development
• (2) Content filtering
• (3) Personalization
• (4) General academic integration
Q4। एक कक्षा में, एक गर्गशष्ट उपयोिकताव के गिए उत्पागदत सामग्री को बढार्ा गमिेिा
(१) व्यक्तित्व गर्कास
(२) सामग्री छानना
(3) गनजीकरण
(4) सामान्य शैक्षगणक एकीकरण
• Q4. In a classroom, content produced for a specific user will lead to
• (1) Personality development
• (2) Content filtering
• (3) Personalization
• (4) General academic integration
Q4। एक कक्षा में, एक गर्गशष्ट उपयोिकताव के गिए उत्पागदत सामग्री को बढार्ा गमिेिा
(१) व्यक्तित्व गर्कास
(२) सामग्री छानना
(3) गनजीकरण
(4) सामान्य शैक्षगणक एकीकरण
• In a classroom, content produced for a specific user will lead to Personalization.
• Personalized Learning/Personalization:
• It can be defined as the variety of educational programs like various content
produced by different users. It is an academic support strategy. It is widely used
in online teaching now days. It is promoted in virtual classrooms and online
learning programs.
• It is a kind of student centred learning process where users/students produce
content for the learning and it creates variety in the content with new ideas and
supports the learning process.
• Q5. The sequential order of elements in classroom communication is
• (1) Knowledge, interest, evaluation, awareness
• (2) Awareness, interest, evaluation, knowledge
• (3) Evaluation, awareness, knowledge, interest
• (4) Interest, knowledge, evaluation, awareness
Q 5। कक्षा संचार में तत्वों का अनुक्रगमक क्रम है
(१) ज्ञान, रुगच, मूल्ांकन, जािरूकता

(२) जािरूकता, रुगच, मूल्ांकन, ज्ञान
(३) मूल्ांकन, जािरूकता, ज्ञान, रुगच
(४) रुगच, ज्ञान, मूल्ांकन, जािरूकता
• Q5. The sequential order of elements in classroom communication is
• (1) Knowledge, interest, evaluation, awareness
• (2) Awareness, interest, evaluation, knowledge
• (3) Evaluation, awareness, knowledge, interest
• (4) Interest, knowledge, evaluation, awareness
Q 5। कक्षा संचार में तत्वों का अनुक्रगमक क्रम है

(१) ज्ञान, रुगच, मूल्ां कन, जािरूकता
(२) जािरूकता, रुगच, मूल्ां कन, ज्ञान
(३) मूल्ां कन, जािरूकता, ज्ञान, रुगच
(४) रुगच, ज्ञान, मूल्ां कन, जािरूकता
• The sequential order of elements in classroom communication is:
• Awareness: Awareness about the topic that is being communicated.
• Interest: A communicator i.e. source person and destination person
should have interest in the particular topic which is communicated
between both.
• Evaluation: After communication a message has to be evaluated
according to evaluation policies.
• Knowledge: After evaluation, next step is knowledge. Now we can
easily get information about the topic which was transmitted
between sender and receiver.
• Q6. Connotative communication inside the classroom is
• (1) Direct
• (2) Critical
• (3) Implicit
• (4) Explicit
Q6। कक्षा के अंदर सूचनात्मक संचार होता है

(1) डायरे क्ट
(2) िंिीर
(3) अंतगनवगहत
(4) स्पष्ट
• Q6. Connotative communication inside the classroom is
• (1) Direct
• (2) Critical
• (3) Implicit
• (4) Explicit
Q6। कक्षा के अंदर सूचनात्मक संचार होता है

(1) डायरे क्ट
(2) िंिीर
(3) अंतगनवगहत
(4) स्पष्ट
• Connotative communication is implicit in nature. It is the kind which
is to be deeply and fully understood.
• In other words, it means complete understanding without any
doubts. Hence, connotative classroom communication is implicit.
• On the other hand, denotative communication is explicit in nature.
• Q7. In the communication process, signs derive meanings through
• (1) The subjectivity of various components
• (2) The objectivity of the decoder
• (3) The network of inter-relations
• (4) The neutrality of the channel
क्ू 7। संचार प्रगक्रया में, संकेत के माध्यम से अथव गनकािे जाते हैं
(१) गर्गिन्न घटकों की गर्षय-र्स्तु
(२) गडकोडर की र्स्तुगनष्ठता
(३) अंतर-संबंधों का नेटर्कव
(४) चैनि की तटस्थता
• Q7. In the communication process, signs derive meanings through
• (1) The subjectivity of various components
• (2) The objectivity of the decoder
• (3) The network of inter-relations
• (4) The neutrality of the channel
क्ू 7। संचार प्रगक्रया में, संकेत के माध्यम से अथव गनकािे जाते हैं
(१) गर्गिन्न घटकों की गर्षय-र्स्तु
(२) गडकोडर की र्स्तुगनष्ठता
(३) अंतर-संबंधों का नेटर्कव
(४) चैनि की तटस्थता
• In a communication process, signs derive meaning through the
network of inter-relations between the coder and the decoder.
• Communication is a process which requires inter-relation between
two parties, one party alone if participates, that would not be
called a communication process.
• Q8. Language of communication also constitutes
• (1) The random world
• (2) The social world
• (3) The divine world
• (4) The unsanctified world
प्रश्न 8। संचार की िाषा िी बनती है

(१) बेतरतीब दुगनया
(२) सामागजक संसार
(३) गदव्य संसार
(४) असंगदग्ध संसार
• Q8. Language of communication also constitutes
• (1) The random world
• (2) The social world
• (3) The divine world
• (4) The unsanctified world
Q 8। संचार की िाषा िी बनती है

(१) बेतरतीब दुगनया
(२) सामागजक संसार
(३) गदव्य संसार
(४) असंगदग्ध संसार
• Language of communication also constitutes social world because
language by its very nature is inseparably connected with people
who are its everyday users and they are also the ones who create it.
• Hence, it develops and grows within the social world.
• The sounds produced by a man, conventionally recognized and
understood mutually by a group of people or between community
and community is called language. This is the social aspect of
language in that it facilitates communication. Language constitutes
of both linguistic and communicative competence.
• Q9. Communication through colors can result in
• (1) Aesthetic codes
• (2) Cultural codes
• (3) Semantic codes
• (4) Binary codes
Code:
1. (a) and (d)
2. (b) and (c)
3. (b) and (d)
4. (a) and (b)
प्रश्न 9। रं िों के माध्यम से संचार में पररणाम हो सकता है
(1) सौ ंदयवबोध कोड
(२) सांस्कृगतक संगहताएँ
(३) शब्दाथव संगहता
(4) बाइनरी कोड
कोड:
1. (ए) और (डी)
2. (बी) और (सी)
3. (बी) और (डी)
4. (ए) और (बी)
• Q9. Communication through colors can result in
• (1) Aesthetic codes
• (2) Cultural codes
• (3) Semantic codes
• (4) Binary codes
Code:
1. (a) and (d)
2. (b) and (c)
3. (b) and (d)
4. (a) and (b)
प्रश्न 9। रं िों के माध्यम से संचार में पररणाम हो सकता है
(1) सौंदयवबोध कोड
(२) सांस्कृगतक संगहताएँ
(३) शब्दाथव संगहता
(4) बाइनरी कोड
कोड:
1. (ए) और (डी)
2. (बी) और (सी)
3. (बी) और (डी)
4. (ए) और (बी)
• Communication through colors can result in aesthetic codes and
cultural code.
• It is so because color is considered to be a powerful and a
significant communication tool and it is tied with social, cultural,
aesthetic, religious, etc. influences.
• Semantic codes are especially useful for visually impaired people,
example HTML.
• Lastly, a coding system using the binary digits 0 and 1 to represent a
letter, digit, or other character in a computer is called Binary codes.
• Q10. Assertion: Media entertainment does not enhance the cultural level of society
• Reason: Most media entertainment encourages escapism, not content quality.
Choose the correct answer:
• (1) Both A and R are true, R is correct explanation of A
• (2) Both A and R are true, R is incorrect explanation of A
• (3) A is true but R is false
• (4) A is false but R is true
प्रश्न 10। अगिकथन: मीगडया मनोरं जन समाज के सांस्कृगतक स्तर को नही ं बढाता है
कारण: अगधकांश मीगडया मनोरं जन पिायनर्ाद को प्रोत्सागहत करते हैं , सामग्री की िुणर्त्ता
को नही ं।
सही उत्तर चुने:
(1) A और R दोनों सत्य हैं , R, A की सही व्याख्या है
(2) A और R दोनों सत्य हैं , R, A की िित व्याख्या है
(३) A सत्य है िेगकन R िित है
(4) A िित है िेगकन R सत्य है
Q10. Assertion: Media entertainment does not enhance the cultural level of society
Reason: Most media entertainment encourages escapism, not content quality.
Choose the correct answer:
(1) Both A and R are true, R is correct explanation of A
(2) Both A and R are true, R is incorrect explanation of A
(3) A is true but R is false
(4) A is false but R is true
Q10। अगिकथन: मीगडया मनोरं जन समाज के सांस्कृगतक स्तर को नही ं बढाता है

कारण: अगधकांश मीगडया मनोरं जन पिायनर्ाद को प्रोत्सागहत करते हैं , सामग्री की
िुणर्त्ता को नही ं।
सही उत्तर चुने:
(1) A और R दोनों सत्य हैं , R, A की सही व्याख्या है
(2) A और R दोनों सत्य हैं , R, A की िित व्याख्या है
(३) A सत्य है िेगकन R िित है
(4) A िित है िेगकन R सत्य है
• Assertion: Media entertainment does not enhance the cultural
level of society. This assertion is true.
• Reason: Most media entertainment encourages escapism, not
content quality.
• This reason is true and it is also the correct explanation of the
assertion.
• Mass Media: It is a channel or a path through which
information can be sent to destination from source.
• Here organization produces a message and transmits it to a
group of public audiences by variety of means and where
message is analysed and influenced by the public.
• Q11. In a classroom, delayed feedback can happen due to
1) Use of technology
(2) Expanded communication
(3) Semantic noise
(4) Participatory environment
प्रश्न 11। कक्षा में, गर्िंगबत प्रगतगक्रया के कारण हो सकता है

(1) प्रौद्योगिकी का उपयोि
(२) गर्स्तृत संचार
(३) शब्दाथव शोर
(४) सहिागितापूणव र्ातार्रण
• Q11. In a classroom, delayed feedback can happen due to
(1) Use of technology
(2) Expanded communication
(3) Semantic noise
(4) Participatory environment
प्रश्न 11। कक्षा में, गर्िंगबत प्रगतगक्रया के कारण हो सकता है

(1) प्रौद्योगिकी का उपयोि
(२) गर्स्तृत संचार
(३) शब्दाथव शोर
(४) सहिागितापूणव र्ातार्रण
• In a classroom, delayed feedback can happen due to Semantic
Noise.
• (1) Use of technology
• (2) Expanded communication
• (3) Participatory environment
• These all are positive points in relation to the classroom teaching
and feedback.
Semantic Noise :
This is the noise which is created in the message if jargons or technical
words are used that are not understood by the receiver.
• Difficult words or phrases can also be used by the speaker while
giving speech that is not understood by the listeners. This type of
noise is called as the semantic noise.
• The semantic barriers usually arise when the information is not in
the simple language and contains those words or symbols that have
multiple meanings.
• The words, signs and figures used in the communication are
explained by the receiver in the light of his experience which
creates doubtful situations this happens because the information is
not sent in simple language.
• Q12. Which of the following are barriers to effective communication? Choose the correct
answer from the question given below:
• a) Physical noise
• b) Semantic noise
• c) Physiological noise
• d) Non-Semantic noise
• (1) (a), (b)and (d)
• (2) (a), (b)and (c)
• (3) (a), (c) and (d)
• (4) (a) and (d) only
Q12। गनम्नगिक्तित में से कौन प्रिार्ी संचार के गिए बाधाएं हैं ? नीचे गदए िए प्रश्न में से सही उत्तर चुगनए:
ए) शारीररक शोर
b) शब्दाथव शोर
ि) शारीररक शोर
d) िैर-शब्दाथव शोर
(1) (ए), (बी) और (डी)
(2) (ए), (बी) और (सी)
(3) (ए), (सी) और (डी)
(4) (ए) और (डी) केर्ि
• Q12. Which of the following are barriers to effective communication? Choose the correct answer from
the question given below:
• a) Physical noise
• b) Semantic noise
• c) Physiological noise
• d) Non-Semantic noise
• (1) (a),(b)and (d)
• (2) (a),(b)and (c)
• (3) (a),(c) and (d)
• (4) (a)and (d) only
Q12। गनम्नगिक्तित में से कौन प्रिार्ी संचार के गिए बाधाएं हैं ? नीचे गदए िए प्रश्न में से सही उत्तर चुगनए:
ए) शारीररक शोर
b) शब्दाथव शोर
ि) शारीररक शोर
d) िैर-शब्दाथव शोर
(1) (ए), (बी) और (डी)
(2) (ए), (बी) और (सी)
(3) (ए), (सी) और (डी)
(4) (ए) और (डी) केर्ि
• These are types of barriers for effective communication:
• Physical noise: It is the external or environmental noise which creates
disturbance to the receiver while receiving message from the sender.
• Semantic noise: The semantic barriers usually arise when the information is not
in the simple language and contains those words or symbols that have multiple
meanings.
• The words, signs and figures used in the communication are explained by the
receiver in the light of his experience which creates doubtful situations this
happens because the information is not sent in simple language.
• Psychological noise: It is the mental distractions in speaker or mental interference
in speakers mind while speaking or delivering instructions.
• Q13. Match the following:
• Choose the correct answer from the options given below:
Set-I(Communication elements) Set-II (Description of process part)
i. Sender Brain
ii. Receiver Electro-magnetic impulses
iii. Message The central nervous system
iv. Medium Sensory organs
• a) (b) (c) (d)
• (1) (i) (iii) (ii) (iv)
• (2) (iii) (i) (iv) (ii)
• (3) (iv) (i) (ii) (iii)
• (4) (ii) (iv) (iii) (i)
Q13। गनम्नगिक्तित को गमिाएं :
नीचे गदए िए गर्कल्ों में से सही उत्तर चुनें:
सेट- (संचार तत्व) सेट- II (प्रगक्रया िाि का गर्र्रण)
1. प्रे षक गदमाि
ii. ररसीर्र इिे क्टरो-चुंबकीय आर्ेि
iii. संदेश केंद्रीय तं गिका तं ि
iv. मध्यम संर्ेदी अंि
ऐ बी सी डी)
(1) (i) (iii) (ii) (iv)
(2) (iii) (i) (iv) (ii)
(3) (iv) (i) (ii) (iii)
(4) (ii) (iv) (iii) (i)
• Q13. Match the following:
Set-I(Communication elements) Set-II (Description of process part)
i. Sender Brain
ii. Receiver Electro-magnetic impulses
iii. Message The central nervous system
iv. Medium Sensory organs
• a) (b) (c) (d)
• (1) (i) (iii) (ii) (iv)
• (2) (iii) (i) (iv) (ii)
• (3) (iv) (i) (ii) (iii)
• (4) (ii) (iv) (iii) (i)
Q13। गनम्नगिक्तित को गमिाएं :
सेट- (संचार तत्व) सेट- II (प्रगक्रया िाि का गर्र्रण)
1. प्रे षक गदमाि
ii. ररसीर्र इिे क्टरो-चुंबकीय आर्ेि
iii. संदेश केंद्रीय तं गिका तं ि
iv. मध्यम संर्ेदी अंि
(1) (i) (iii) (ii) (iv)
(2) (iii) (i) (iv) (ii)
(3) (iv) (i) (ii) (iii)
(4) (ii) (iv) (iii) (i)
• Explanation:
• Set –I Set – II
• (Communication Elements) (Description of process Part)
Sender (i) Sensory Organs
Receiver (ii) Brain
Message (iii) Electro-magnetic
impulses
Medium (iv) The central nervous
system
• Sender communicates through sensory organs and receiver gets the

message and understands it through brain.
• Message is transmitted to the brain as Electro-magnetic impulses and CNS
i.e. central nervous system is the channel through which impulse or
message is transmitted.
• Q14. In analog communication, contents are considered to be
• (1) Convergent
• (2) Static
• (3) Physical
• (4) Ethereal
• Q14। अनुरूप संचार में, सामग्री को माना जाता है
(1) अगिसरण
(2) स्टे गटक
(3) शारीररक
(4) ईथर
• Q14. In analog communication, contents are considered to be
• (1) Convergent
• (2) Static
• (3) Physical
• (4) Ethereal
• Q14। अनुरूप संचार में, सामग्री को माना जाता है
(1) अगिसरण
(2) स्टे गटक
(3) शारीररक
(4) ईथर
• In analog communication, contents are considered to be
Static.
• Analog Communication: It is a type of communication in which
signals are analog. These are continuous signals.
• They keeps on changing with respect to the Time, and
instantaneous values.
• The communication in which analog signals or electrical
impulses are used is called as the analog communication and
the content here is the static rather than dynamic.
• Q15. Non-content behavior such as rate of speaking, loudness, tendency to
interrupt and pronunciation peculiarities are referred to as
____________behavior.
• (1) Extra-personal
• (2) Animated
• (3) Extra-linguistic
• (4) Involuntary
Q15। िैर-सामग्री व्यर्हार जैसे बोिने की दर, ़िोर, बागधत करने की प्रर्ृगत्त और
उच्चारण की िड़बड़ी को ____________beviour के रूप में संदगिवत गकया जाता है ।
(1) अगतररि व्यक्तिित

(2) एगनमेटेड
(3) अगतररि िाषाई
(4) अनैक्तिक
• Q15. Non-content behavior such as rate of speaking, loudness, tendency to
interrupt and pronunciation peculiarities are referred to as
____________behavior.
• (1) Extra-personal
• (2) Animated
• (3) Extra-linguistic
• (4) Involuntary
Q15। िैर-सामग्री व्यर्हार जैसे बोिने की दर, ़िोर, बागधत करने की प्रर्ृगत्त और
उच्चारण की िड़बड़ी को ____________beviour के रूप में संदगिवत गकया जाता है ।
(1) अगतररि व्यक्तिित

(2) एगनमेटेड
(3) अगतररि िाषाई
(4) अनैक्तिक
Non-content behaviours such as rate of speaking, loudness, tendency
to interrupt and pronunciation peculiarities’ are referred to as
Extra- linguistic behaviours.
• It is the non-verbal communication where message can be
transmitted by gestures, expressions and movements etc.
• It is beyond the limits of linguistic type of communication.
Emotions, personality all are factors affecting this type of message
transfer method. Non-content behaviours are considered here like
rate of speaking, loudness etc.
• Thus option 3 i.e. Extra- linguistic is the correct answer.
• Q16. In communication process, body language is associated
with
• (1) A culture
• (2) A movie audience
• (3) A classroom Situation
• (4) A subject taught
प्रश्न 16। संचार प्रगक्रया में, शरीर की िाषा के साथ जुड़ा हुआ है
(१) एक संस्कृगत
(२) एक गिल्म दशवक
(३) एक कक्षा की क्तस्थगत
(४) एक गर्षय पढाया जाता है
• Q16. In communication process, body language is associated with
• (1) A culture
• (2) A movie audience
• (3) A classroom Situation
• (4) A subject taught
प्रश्न 16। संचार प्रगक्रया में, शरीर की िाषा के साथ जुड़ा हुआ है
(१) एक संस्कृगत
(२) एक गिल्म दशवक
(३) एक कक्षा की क्तस्थगत
(४) एक गर्षय पढाया जाता है
• In communication process, body language is associated with a
culture.
• Option 2 i.e. A movie audience is out of context, it cannot be the
correct answer for the above question.
• Option 3 i.e. A classroom Situation is again wrong answer because
communication and body language is not always limited with
classroom communication only. Communication can be done for
various purposes.
• Option 4 i.e. A subject taught is also not the appropriate answer.
• Thus option 1 ‘culture’ is the correct answer.
• Body Language is verbal type communication through which
message can be transmitted as postures, gestures, facial
expressions etc.
• Q17: Local and face –to face communication is referred to as
• (1) Clinical integration
• (2) Demonstrative integration
• (3) Social Integration
• (4) Spatial Integration
Q17: स्थानीय और िेस-टू िेस कम्युगनकेशन को कहा जाता है

(1) नैदागनक एकीकरण
(२) प्रदशवनात्मक एकीकरण
(३) सामागजक एकता
(४) स्थागनक एकता
• Q17: Local and face–to face communication is referred to as
• (1) Clinical integration
• (2) Demonstrative integration
• (3) Social Integration
• (4) Spatial Integration
Q17: स्थानीय और िेस-टू िेस कम्युगनकेशन को कहा जाता है

(1) नैदागनक एकीकरण
(२) प्रदशवनात्मक एकीकरण
(३) सामागजक एकता
(४) स्थागनक एकता
• Local and face –to face communication is referred to as
Social Integration.
• Social Integration: An organized social group, collaboration and
cohesion. It may include many participants with sense of
belongingness. There must be a relationship among different
members of the group. They together form integration.
• If we take example of a college then, participation of the different
members of the institutions to discuss and solve the different
matters of the college that are not formal and not getting solved by
formal ways and may can not be addressed by the college protocols
and rules/regulations.
• Clinical Integration: It manages health of population. It is a broader
set of activities and practices that is concerned with the health of
population and make improvements and treatments.
• Demonstrative Integration: To explain something in detail by
demonstrations of many related things in order to distinguish and
compare something.
• Spatial Integration: It is related to the location or area with patterns
and their distribution. This distribution must be spatial distribution
of the residential patterns. Spatial integration is about how, space
and people come together- it is a fundamental aspect of spatial
transformation.
• Q18. A basic principle of effective class room communication is that one should
adapt his or her own________________ to the audience.
• Which of the following would replace the gap?
• (1) Accent
• (2) Exterior
• (3) Message
• (4) Mannerism
Q18। प्रिार्ी क्लास रूम कम्युगनकेशन का एक मूि गसद्ांत यह है गक व्यक्ति को अपने

स्वयं के ________________ को दशवकों के अनुकूि बनाना चागहए।
गनम्नगिक्तित में से कौन सा अंतर को प्रगतस्थागपत करे िा?
(१) एक्सेंट
(२) बाहरी
(३) संदेश
(४) उन्माद
• Q18. A basic principle of effective class room communication is that one should
adapt his or her own________________ to the audience.
• Which of the following would replace the gap?
• (1) Accent
• (2) Exterior
• (3) Message
• (4) Mannerism
Q18। प्रिार्ी क्लास रूम कम्युगनकेशन का एक मूि गसद्ांत यह है गक व्यक्ति को अपने

स्वयं के ________________ को दशवकों के अनुकूि बनाना चागहए।
गनम्नगिक्तित में से कौन सा अंतर को प्रगतस्थागपत करे िा?
(१) एक्सेंट
(२) बाहरी
(३) संदेश
(४) उन्माद
• A basic principle of effective class room communication is that one
should adapt his or her own message to the audience.
• Option 1 i.e. accent is also important while communicating
something that the message should be clear to the audience. But
message is first thing to be transmitted then we can give
importance to the accent.
• Option 2 i.e. Exterior is not related to the effective communication.
• Option 4 i.e. Mannerism is also important in effective
communication. But this is again not the first thing to be given
priority.
• Q19. Assertion (A): Communication has the power to inform, persuade and misinform.
• Reason(R): Propaganda blurs the thin line between truth and falsehood to be persuasive.
Choose the correct answer from the options given below:
• (1) Both (A) and (R) are true and (R) is the correct explanation of (A)
• (2) Both (A) and (R) are true but (R) is not the correct explanation of (A)
• (3) (A) is true, but (R) is false
• (4) (A) is false, but (R) is true
• Q19। अगिकथन (ए): संचार में सूगचत करने, मनाने और िित जानकारी दे ने की शक्ति है ।
कारण (R): प्रचार सत्य और असत्य के बीच की पतिी रे िा को प्रेरक बनाता है । नीचे गदए िए
गर्कल्ों में से सही उत्तर चुनें:
(1) दोनों (ए) और (आर) सही हैं और (आर) सही गर्र्रण है (ए)
(2) दोनों (ए) और (आर) सही हैं िेगकन (आर) सही गर्र्रण नही ं है (ए)
(३) (ए) सही है , िेगकन (आर) िित है
• Q19. Assertion (A): Communication has the power to inform, persuade and misinform.
• Reason(R): Propaganda blurs the thin line between truth and falsehood to be persuasive.
Choose the correct answer from the options given below:
• (3) (A) is true, but (R) is false
• (4) (A) is false, but (R) is true
• Q19। अगिकथन (ए): संचार में सूगचत करने, मनाने और िित जानकारी दे ने की शक्ति है ।
कारण (R): प्रचार सत्य और असत्य के बीच की पतिी रे िा को प्रेरक बनाता है । नीचे गदए िए
गर्कल्ों में से सही उत्तर चुनें:
(2) दोनों (ए) और (आर) सही हैं िेगकन (आर) सही गर्र्रण नही ं है (ए)
(३) (ए) सही है , िेगकन (आर) िित है
• Assertion ‘Communication has the power to inform, persuade and
misinform’ is correct statement. Because communication means to
transfer the message from source to destination through any
medium. It can be misinformed too depending upon various factors
like situation, person, channel, misinterpretation or accent etc.
• Reason ‘Propaganda blurs the thin line between truth and
falsehood to be persuasive’ is also correct explanation for the given
assertion. Because the way, news is presented and interpreted by
channel while communicating shapes up the public opinion.
• Q20. A Key element for effective classroom communication is
• (1) Passivity
• (2) Negativity
• (3) Deflection
• (4) Advocacy
Q 20। प्रिार्ी कक्षा संचार के गिए एक मुख्य तत्व है
(१) गनक्तियता
(२) नकारात्मकता
(३) गर्क्षेप
(४) र्काित
• Q20. A Key element for effective classroom communication is
• (1) Passivity
• (2) Negativity
• (3) Deflection
• (4) Advocacy
Q 20। प्रिार्ी कक्षा संचार के गिए एक मुख्य तत्व है
(१) गनक्तियता
(२) नकारात्मकता
(३) गर्क्षेप
(४) र्काित
• Effective Communication means that a very attractive and
interactive classroom teaching that is very beneficial for the
students. It is the whole some responsibility of students and the
teachers both to be very attentive, respectful and to be a good
listener and speaker in the classroom.
• The whole content taught by the teachers should be understood by
the students and should give good feedback.
• The key element for the effective communication is Advocacy.
• Remaining all other options is negativity, passivity all are not
required element related to the effective classroom.
• Q21. In a classroom situation, a teacher organises group discussion to help arrive
at a solution of a problem. In terms of a model of communication used, it will be
called
• (1) A transactional model
• (2) An interactive model
• (3) A horizontal model
• (4) A linear model
Q21। कक्षा की क्तस्थगत में, एक गशक्षक एक समस्या के समाधान पर पहुं चने में सहायता
के गिए समूह चचाव का आयोजन करता है । उपयोि गकए िए संचार के एक मॉडि के
संदिव में, इसे कहा जाएिा
(1) एक िेनदे न मॉडि
(२) एक इं टरै क्तक्टर् मॉडि
(३) एक क्षैगतज मॉडि
(4) एक रै क्तिक मॉडि
• Q21. In a classroom situation, a teacher organises group discussion to help arrive
at a solution of a problem. In terms of a model of communication used, it will be
called
• (1) A transactional model
• (2) An interactive model
• (3) A horizontal model
• (4) A linear model
Q21। कक्षा की क्तस्थगत में, एक गशक्षक एक समस्या के समाधान पर पहुं चने में सहायता
के गिए समूह चचाव का आयोजन करता है । उपयोि गकए िए संचार के एक मॉडि के
संदिव में, इसे कहा जाएिा
(1) एक िेनदे न मॉडि
(२) एक इं टरै क्तक्टर् मॉडि
(३) एक क्षैगतज मॉडि
(4) एक रै क्तिक मॉडि
• Transactional Model: Transactional model refers to a model in which interactions
are considered in both directions (like student and teacher) are considered
together.
• Example: from one person to another and back, or from one subsystem to
another and back.
• Interactive Model: This is also called as convergence model that deals with
exchange of messages in both directions in an interactive way as receiver also
provides feedback to the sender for his message. This process can be vice-versa
too.
• A Horizontal model: There is no as model named as horizontal model.
• A linear Model: Berlo’s SMCR is a linear model. SMCR stands for Sender-Message-
Channel-Receiver.
• Here in this model sender sends the message through a path or a channel.
• Example: Linear regression is a statistical method used to create a linear model.
• Q22. Which of the following is a function of mass media?
• (1) To transmit culture
• (2) To formulate national policies
• (3) To help the judiciary take its decisions
• (4) To stabilize the share market
• प्रश्न 22। गनम्नगिक्तित में से कौन जन मीगडया का एक कायव है ?
(१) संस्कृगत का संचार करना
(२) राष्टरीय नीगतयों का गनमावण करना
(३) न्यायपागिका को अपने िैसिे िेने में मदद करना
(४) शेयर बाजार को क्तस्थर करना
• Q22. Which of the following is a function of mass media?
• (1) To transmit culture
• (2) To formulate national policies
• (3) To help the judiciary take its decisions
• (4) To stabilize the share market
• प्रश्न 22। गनम्नगिक्तित में से कौन जन मीगडया का एक कायव है ?
(१) संस्कृगत का संचार करना
(२) राष्टरीय नीगतयों का गनमावण करना
(३) न्यायपागिका को अपने िैसिे िेने में मदद करना
(४) शेयर बाजार को क्तस्थर करना
• Function of mass media is to transmit culture rather than to
formulate national policies or to take any decisions.
• Mass Media: It is a channel or a path through which information
can be sent to destination from source. Here organization produces
a message and transmits it to a group of public audiences by variety
of means and where message is analysed and influenced by the
public.
• Option 4 in unrelated term to the above question as stabilizing
share market can be one of perspective that can be done through
mass media.
• Q23. Today’s media-society equation is largely
• (1) Mystical
• (2) Morally bound
• (3) Consumer conscious
• (4) Tradition centric
Q23। आज का मीगडया-समाज समीकरण बड़े पैमाने पर है
(1) गमक्तस्टकि
(२) नैगतक रूप से बाध्य होना
(३) उपिोिा जािरूक
(४) परं परा केंगद्रत
• Q23. Today’s media-society equation is largely
• (1) Mystical
• (2) Morally bound
• (3) Consumer conscious
• (4) Tradition centric
Q23। आज का मीगडया-समाज समीकरण बड़े पैमाने पर है
(1) गमक्तस्टकि
(२) नैगतक रूप से बाध्य होना
(३) उपिोिा जािरूक
(४) परं परा केंगद्रत
• Today’s media-society equation is largely Consumer conscious.
• In Today’s era mass media is a channel or a path through which
information can be sent to destination from source.
• Here organization produces a message and transmits it to a group of
public audiences by variety of means and where message is
analysed and influenced by the public. Now a day’s media is highly
consumer conscious.
• Consumer reacts for every message transmitted by the mass media.
• Q24. Choose the correct sequence of communication from the options given
below:
• (1) Information-exposure-persuasion-behavioural change
• (2) Persuasion-information-behavioural change-exposure
• (3) Exposure-information-persuasion-behavioural change
• (4) Behavioral change-information-persuasion-exposure
Q24। नीचे गदए िए गर्कल्ों में से संचार का सही क्रम चुनें:
(1) सूचना-जोक्तिम-अनुनय-व्यर्हार पररर्तवन

(२) अनुनय-सूचना-व्यर्हार पररर्तवन-जोक्तिम
(3) एक्सपोजर-सूचना-अनुनय-व्यर्हार पररर्तवन
(4) व्यर्हार पररर्तवन-सूचना-अनुनय-जोक्तिम
• Q24. Choose the correct sequence of communication from the options given
below:
• (1) Information-exposure-persuasion- behavioral change
• (2) Persuasion-information- behavioral change-exposure
• (3) Exposure-information-persuasion- behavioral change
• (4) Behavioral change-information-persuasion-exposure
Q24। नीचे गदए िए गर्कल्ों में से संचार का सही क्रम चुनें:
(1) सूचना-जोक्तिम-अनुनय-व्यर्हार पररर्तवन

(२) अनुनय-सूचना-व्यर्हार पररर्तवन-जोक्तिम
(3) एक्सपोजर-सूचना-अनुनय-व्यर्हार पररर्तवन
(4) व्यर्हार पररर्तवन-सूचना-अनुनय-जोक्तिम
• Sequence of communication is:
• Exposure-information-persuasion-behavioural change
• (1)First of all exposure of information or anything is needed.
• (2)Information is a data that has to be transmitted.
• (3)Persuasion can also be interpreted to change some ones belief or behaviour.
Its primary purpose is to bring changes. It is a process in which a communicator
tries to convince the other people to change their attitude and behaviour related
to any issue.
• (4)Behavioural change: It is a task of an individual's physiological state, and
outside sources of persuasion. It is based upon the proven theories and is a
systematic approach to promote positive health outcomes.
• Q25. The dance of the honeybee conveying to other bees where nector will be
found is an example of
• (1) Mass communication
• (2) Group communication
• (3) Interpersonal communication
• (4) Intrapersonal communication
Q25। मधुशािा का नृत्य अन्य मधुमक्तियों को संदेश दे ता है , जहां नेक्टर गमिेिा
(१) जनसंचार
(२) समूह संचार
(३) पारस्पररक संचार
(४) अंतर्ैयक्तिक संचार
• Q25. The dance of the honeybee conveying to other bees where nector will be
found is an example of
• (1) Mass communication
• (2) Group communication
• (3) Interpersonal communication
• (4) Intrapersonal communication
Q25। मधुशािा का नृत्य अन्य मधुमक्तियों को संदेश दे ता है , जहां नेक्टर गमिेिा
(१) जनसंचार
(२) समूह संचार
(३) पारस्पररक संचार
(४) अंतर्ैयक्तिक संचार
• The dance of the honeybee conveying to other bees where nector
will be found is an example of Group communication. It is
communicating message to all.
• Mass communication: It is a medium of communication through use
of media; a message is transmitted to a large group of people
simultaneously at the same time with a great speed. Message can
be transmitted to a wide range of people through it.
• Group communication: Group communication is a mode of
communication in an organization, or a group of species in order to
transmit the message. The message can be targeted to a specific
group of people to understand the message and response or revert
to it.
• Q26. Which of the following is a characteristic of modern media?
• (1) Capital Intensive
• (2) Labour intensive
• (3) Sustainable
• (4) Development
• Q26। गनम्नगिक्तित में से कौन आधुगनक मीगडया की गर्शे षता है ?
(१) पूंजी िहन
(२) श्रम िहन
(3) सतत
(4) गर्कास
• Q26. Which of the following is a characteristic of modern media?
• (1) Capital Intensive
• (2) Labour intensive
• (3) Sustainable
• (4) Development
• Q26। गनम्नगिक्तित में से कौन आधुगनक मीगडया की गर्शेषता है ?

(१) पूंजी िहन
(२) श्रम िहन
(3) सतत
(4) गर्कास
• Media has evolved a lot. Modern media depends on Technology to send
information or gather them at a faster speed. Its main characteristic is
Capital intension.
• Modern Media: It can be classified in many different formats such as
printed media like books, magazine and newspaper. It can be television,
video games, movies, phones etc.
• Biggest example of modern media is internet and various soft-wares and
apps through which information can be transmitted very quickly.
• Capital Investment refers to the business where high value of investment
is done in that business.
So that they can provide good services to the customers, lead to
high profit in that business and gain income.
• These kind businesses have high value of fixed assets whether it is a
property or equipment.
• Q27. Which of the following signifies non-verbal communication in an essential
way?
• (1) Instructions written on a question paper
• (2) Learner attending an online class
• (3) The dress code followed by an individual
• (4) Yoga instructor teaching yoga poses to the pupils
Q27। गनम्नगिक्तित में से कौन सा िैर-मौक्तिक संचार को एक आर्श्यक तरीके से दशावता
है ?
(1) प्रश्न पि पर गििे िए गनदे श
(२) एक ऑनिाइन कक्षा में िाि िेने र्ािे गशक्षाथी
(३) एक व्यक्ति द्वारा डर े स कोड
(४) योि गसिाने र्ािे गशक्षक गर्द्यागथवयों को योि दे ते हैं
• Q27. Which of the following signifies non-verbal communication in an essential
way?
• (1) Instructions written on a question paper
• (2) Learner attending an online class
• (3) The dress code followed by an individual
• (4) Yoga instructor teaching yoga poses to the pupils
Q27। गनम्नगिक्तित में से कौन सा िैर-मौक्तिक संचार को एक आर्श्यक तरीके से दशावता
है ?
(1) प्रश्न पि पर गििे िए गनदे श
(२) एक ऑनिाइन कक्षा में िाि िेने र्ािे गशक्षाथी
(३) एक व्यक्ति द्वारा डर े स कोड
(४) योि गसिाने र्ािे गशक्षक गर्द्यागथवयों को योि दे ते हैं
• Statement 1 i.e. Instructions written on a question paper is verbal
because written communication is there
• Statement 2 i.e. Learner attending an online class is incorrect
because oral communication is given in the statement.
• Statement 3 i.e. The dress code followed by an individual, Here
dress code is correct answer as dress code followed by an individual
is non-verbal communication
• Statement 4 i.e. Yoga instructor teaching yoga poses to the pupils,
here teaching yoga is partially correct for the given question.
• Q28. Assertion (A): Communication presupposes a shared, symbolic environment, a social relationship
even among non-participants
• Reason(R): It leads to social interaction, which in combination with other factors contribute to a sense
of community
• Choose the correct option given below:
• (A) Both A and R are true and R is the correct explanation of A
• (B) Both A and R are true but R is not the correct explanation of A
• (C) (A) is true but (R) is false
• (D) (A) is false but (R) is true
Q28। अगिकथन (ए): संचार साझा, प्रतीकात्मक र्ातार्रण, िैर-प्रगतिागियों के बीच एक सामागजक संबंध को
िी बनाए रिता है
कारण (R): यह सामागजक संपकव की ओर जाता है , जो अन्य कारकों के संयोजन में समुदाय की िार्ना में
योिदान दे ता है
नीचे गदए िए सही गर्कल् को चुनें:
(ए) ए और आर दोनों सत्य हैं और आर ए की सही व्याख्या है

(बी) ए और आर दोनों सत्य हैं िेगकन आर ए का सही स्पष्टीकरण नही ं है
(सी) (ए) सच है िेगकन (आर) िित है
(डी) (ए) िित है िेगकन (आर) सच है
• Q28. Assertion (A): Communication presupposes a shared, symbolic environment, a social relationship
even among non-participants
• Reason(R): It leads to social interaction, which in combination with other factors contribute to a sense
of community
• Choose the correct option given below:
• (A) Both A and R are true and R is the correct explanation of A
• (B) Both A and R are true but R is not the correct explanation of A
• (C) (A) is true but (R) is false
• (D) (A) is false but (R) is true
Q28। अगिकथन (ए): संचार साझा, प्रतीकात्मक र्ातार्रण, िैर-प्रगतिागियों के बीच एक सामागजक संबंध को
िी बनाए रिता है
कारण (R): यह सामागजक संपकव की ओर जाता है , जो अन्य कारकों के संयोजन में समुदाय की िार्ना में
योिदान दे ता है
नीचे गदए िए सही गर्कल् को चुनें:
(ए) ए और आर दोनों सत्य हैं और आर ए की सही व्याख्या है
(बी) ए और आर दोनों सत्य हैं िेगकन आर ए का सही स्पष्टीकरण नही ं है
(सी) (ए) सच है िेगकन (आर) िित है
(डी) (ए) िित है िेगकन (आर) सच है
• Assertion wrong because without communication how can anybody
can presupposes the symbolic environment and that is even
between non participants who did not even participated in the
process of communication.
• Reason i.e. it leads to social interaction, which in combination with
other factors contribute to a sense of community is correct.
Communication leads to social interaction.
• Communication: The process of creating and understanding through
exchange of messages or symbolic interactions.
• The information is exchanged between individuals through common
system of symbols and signs of behaviour.
• We send and receive messages in communication process. It is a
two-way process.
• Q29. Which of the following is the stage of intrapersonal
communication?
• (1) Phatic stage
• (2) Intimate stage
• (3) Personal stage
• (4) Transcendental communication
Q29। गनम्नगिक्तित में से कौन इं टरापसवनि संचार का चरण है ?

(१) चरणबद् अर्स्था
(२) अंतरं ि अर्स्था
(३) व्यक्तिित अर्स्था
(४) पारिौगकक संचार
• Q29. Which of the following is the stage of intrapersonal
communication?
• (1) Phatic stage
• (2) Intimate stage
• (3) Personal stage
• (4) Transcendental communication
Q29। गनम्नगिक्तित में से कौन इं टरापसवनि संचार का चरण है ?

(१) चरणबद् अर्स्था
(२) अंतरं ि अर्स्था
(३) व्यक्तिित अर्स्था
(४) पारिौगकक संचार
• Intrapersonal Communication: The communication within yourself,
the sound of your thinking, the little voice from within. This is the
level where your self-concept is formed.
• It is the internal communication going on within a person.
• Stages under Intrapersonal Communication
• Option 2 i.e. Intimate stage matches Intimacies .Thus option 2 is the
correct answer.
• Q30. Semantic barrier of communication is implied when the
• (1) Signal is lost before reaching the receiver
• (2) Message transmitted by the source is unclear
• (3) Receiver’s attention is diverted
• (4) Receiver does not understand the message.
Q30। संचार की शब्दाथव बाधा तब गनगहत है जब
(1) ररसीर्र तक पहुं चने से पहिे गसग्नि िो जाता है

(२) स्रोत द्वारा प्रेगषत संदेश अस्पष्ट है
(३) प्राप्तकताव का ध्यान हटा गदया जाता है
(4) ररसीर्र संदेश को नही ं समझता है ।
• Q30. Semantic barrier of communication is implied when the
• (1) Signal is lost before reaching the receiver
• (2) Message transmitted by the source is unclear
• (3) Receiver’s attention is diverted
• (4) Receiver does not understand the message.
Q30। संचार की शब्दाथव बाधा तब गनगहत है जब

(1) ररसीर्र तक पहुं चने से पहिे गसग्नि िो जाता है
(२) स्रोत द्वारा प्रेगषत संदेश अस्पष्ट है
(३) प्राप्तकताव का ध्यान हटा गदया जाता है
(4) ररसीर्र संदेश को नही ं समझता है ।
• The semantic barriers usually arise when the information is not in
the simple language and contains those words or symbols that have
multiple meanings. Following are the main language barriers:
• The words, signs and figures used in the communication are

explained by the receiver in the light of his experience which
creates doubtful situations this happens because the information is
not sent in simple language.
• Q31. In both mass communication and classroom communication, filtering
of information and contents is referred to as
• (1) Rationalization
• (2) Gate keeping
• (3) Content correction
• (4) One-way flow
Q31। जनसंचार और कक्षा संचार दोनों में, सूचना और सामग्री को ग़िल्टर करने
के रूप में संदगिवत गकया जाता है
(1) युक्तिकरण
(२) िेट रिना
(३) सामग्री सुधार
(४) एकांिी प्रर्ाह
• Q31. In both mass communication and classroom communication, filtering
of information and contents is referred to as
• (1) Rationalization
• (2) Gate keeping
• (3) Content correction
• (4) One-way flow
Q31। जनसंचार और कक्षा संचार दोनों में, सूचना और सामग्री को ग़िल्टर करने
के रूप में संदगिवत गकया जाता है
(1) युक्तिकरण
(२) िेट रिना
(३) सामग्री सुधार
(४) एकांिी प्रर्ाह
• Gate keeping :It can be defined as the border through which data has to be
transferred from one side to other where filtering of data can be done
appropriately according to the requirement.
• Mass communication: It is a medium of communication through use of media; a
message is transmitted to a large group of people simultaneously at the same
time with a great speed. Message can be transmitted to a wide range of people
through it.
• Classroom communication: Communication in the classroom can be verbal or
non-verbal. It can be done by teachers or students or among them. This is the
message transfer that occurs in the classroom.
• In both mass communication and classroom communication, filtering of
information and contents is referred to as Gate keeping.
• Q32. Since most interactions with other people take place at a highly superficial
level, making good ______________________ becomes difficult.
• (1) Course corrections
• (2) Predictions
• (3) Deeds
• (4) Announcements
Q32। चूंगक अन्य िोिों के साथ अगधकांश इं टरै क्शन अत्यगधक सतही स्तर पर होते हैं ,
इसगिए अिा ______________________ बनाना मुक्तिि हो जाता है ।
(1) पाठ्यक्रम सुधार
(2) िगर्ष्यर्ागणयों
(3) कमव
(4) घोषणाएँ
• Q32. Since most interactions with other people take place at a highly
superficial level, making good ______________________ becomes
difficult.
• (1) Course corrections
• (2) Predictions
• (3) Deeds
• (4) Announcements
Q32। चूंगक अन्य िोिों के साथ अगधकांश इं टरै क्शन अत्यगधक सतही स्तर पर
होते हैं , इसगिए अिा ______________________ बनाना मुक्तिि हो
जाता है ।
(1) पाठ्यक्रम सुधार
(2) िगर्ष्यर्ागणयों
(3) कमव
(4) घोषणाएँ
• Since most interactions with other people take place at a highly superficial level,
making good predictions becomes difficult.
• Course corrections mean that if we correct in the context that we are transmitting
to the opposite person. Thus it is not the correct answer.
• Deeds means work, it is also irrelevant to the question. Most interactions with
other people take place at a highly superficial level, cannot make the task or work
difficult. This option is unsuitable.
• Announcements again very inappropriate for the above given question.
• Thus option 2 is the correct answer for the above question.
• Q33. The cognitive domain of communication involves matters related to
• (1) Emotions
• (2) Knowledge
• (3) Fantasy
• (4) Escapism
Q33। संचार के संज्ञानात्मक डोमेन में इससे संबंगधत मामिे शागमि हैं
(1) िार्नाएँ
(2) ज्ञान
(3) काल्गनक
(4) पिायनर्ाद
• Q33. The cognitive domain of communication involves matters related to
• (1) Emotions
• (2) Knowledge
• (3) Fantasy
• (4) Escapism
Q33। संचार के संज्ञानात्मक डोमेन में इससे संबंगधत मामिे शागमि हैं
(1) िार्नाएँ
(2) ज्ञान
(4) पिायनर्ाद
• The cognitive domain of communication involves matters related to
Knowledge.
• Cognitive Domain: Knowledge=Thinking Ability
• Affective Domain: Attitude=Feel
• Psychomotor Domain: Skills=Do the things
• Domains of Learning:-
• Q34.In a class room, a student to be an effective listener, has to take note of Choose the correct
• (a) The teacher appearance
• (b) The peer group
• (c) The academic content
• (d) Communication Distractions
• (1) (a),(b)and (c)
• (2) (b),(c)and (d)
• (3) (a),(d) and (c)
• (4) (c),and (d) only
Q34. एक क्लास रूम में, एक प्रिार्ी श्रोता होने के गिए, एक छाि को ध्यान रिना होिा
नीचे गदए िए प्रश्न में से सही उत्तर चुगनए:
(ए) गशक्षक उपक्तस्थगत
(b) सहकमी समूह
(c) शैक्षगणक सामग्री
(d) संचार गर्कषवण
(1) (ए), (बी) और (सी)
(2) (बी), (सी) और (डी)
(3) (ए), (डी) और (सी)
(4) (सी), और (डी) केर्ि
• Q34.In a class room, a student to be an effective listener, has to take note of Choose the correct
• (a) The teacher appearance
• (b) The peer group
• (c) The academic content
• (d) Communication Distractions
• (1) (a),(b)and (c)
• (2) (b),(c)and (d)
• (3) (a),(d) and (c)
• (4) (c),and (d) only
Q34. एक क्लास रूम में, एक प्रिार्ी श्रोता होने के गिए, एक छाि को ध्यान रिना होिा
नीचे गदए िए प्रश्न में से सही उत्तर चुगनए:
(ए) गशक्षक उपक्तस्थगत
(b) सहकमी समूह
(c) शैक्षगणक सामग्री
(d) संचार गर्कषवण
(1) (ए), (बी) और (सी)
(2) (बी), (सी) और (डी)
(3) (ए), (डी) और (सी)
(4) (सी), और (डी) केर्ि
• Listening can be simply defined as the ability to identify and understand what
others are saying to us and to revert back if we want. A teacher should be a good
listener also then only he/she can be able to address the requirements and needs
of the students or learners. Similarly a student needs to be good listener more
than a teacher and understand the concept.
• In a class room, a student to be an effective listener has to take note of:
• The academic content
• Communication Distractions
• To consider about peer group and teacher appearance is not important here for
an effective and good listener i.e. effective student in the classroom
communication.
Q35. Assertion (A): No enculturisation takes place with resistance
• Reason (R) : People have their own values and self –interest that filter Communicated message
Choose the correct answer from the options give below:
• (3) (A) is true but (R) is false
• (4) (A) is false ,but (R) is true
Q35। अगिकथन (ए): प्रगतरोध के साथ कोई अपमान नही ं होता है

कारण (R): िोिों के पास अपने स्वयं के मूल् और आत्मगनिवरता है जो संचारी संदेश को छानते हैं
(२) दोनों (ए) और (आर) सही हैं िेगकन (आर) सही स्पष्टीकरण नही ं है (ए)
(३) (ए) सही है िेगकन (आर) िित है
• Q35. Assertion (A): No enculturisation takes place with resistance
• Reason (R) : People have their own values and self –interest that filter Communicated message
• Choose the correct answer from the options give below:
• (3) (A) is true but (R) is false
• (4) (A) is false ,but (R) is true
Q35। अगिकथन (ए): प्रगतरोध के साथ कोई अपमान नही ं होता है

कारण (R): िोिों के पास अपने स्वयं के मूल् और आत्मगनिवरता है जो संचारी संदेश को छानते हैं
(२) दोनों (ए) और (आर) सही हैं िेगकन (आर) सही स्पष्टीकरण नही ं है (ए)
(३) (ए) सही है िेगकन (आर) िित है
• No enculturisation takes place with resistance is a wrong statement.
• Enculturisation means that process by which people learns about
the surroundings or may the culture. Enculturisation can take place
with the resistance and experience.
• Thus Statement 1 is wrong statement.
• Statement 2 i.e. People have their own values and self –interest
that filter Communicated message is a very correct statement.
People do have their values and interest about the topic which they
do discuss and communicate with other people.
• Thus statement 1 is wrong and statement 2 is correct. So option 4 is
correct answer for the above question.
• Q36. We listen attentively to and favorably interpret messages which boost our
self-image, and reject or misinterpret messages which threaten that image. This is
called?
• (1) Communication selectivity
• (2) Change resistance
• (3) Image rationalization
• (4) Communication distortion
Q36। हम उन संदेशों की ओर ध्यान से सुनते हैं और उन संदेशों की व्याख्या करते हैं जो
हमारी आत्म-छगर् को बढाते हैं , और उन संदेशों को अस्वीकार या िित व्याख्या करते
हैं जो उस छगर् को ितरा दे ते हैं । यह कहा जाता है ?
(1) संचार चयनात्मकता
(२) प्रगतरोध बदिना
(३) छगर् युक्तिकरण
(4) संचार गर्कृगत
• Q36. We listen attentively to and favorably interpret messages which boost our
self-image, and reject or misinterpret messages which threaten that image. This is
called?
• (1) Communication selectivity
• (2) Change resistance
• (3) Image rationalization
• (4) Communication distortion
Q36। हम उन संदेशों की ओर ध्यान से सुनते हैं और उन संदेशों की व्याख्या करते हैं जो

हमारी आत्म-छगर् को बढाते हैं , और उन संदेशों को अस्वीकार या िित व्याख्या करते
हैं जो उस छगर् को ितरा दे ते हैं । यह कहा जाता है ?
(1) संचार चयनात्मकता
(२) प्रगतरोध बदिना
(३) छगर् युक्तिकरण
(4) संचार गर्कृगत
• Communication selectivity or filtering is when the receiver pays
attention to only that part of the message that he wishes to and
ignores the rest.
• In this kind of situation, the fault is not of sender’s but of receiver’s
in creating a communication barrier.
• Communication selectivity can be found in written communication
too if the reader chooses to read only the selected part he wishes
to.
• Q37. Gate keeping by media to ensure what audiences consume is indicative of
• (1) The audience’s voice in media programming
• (2) Media’s control on society
• (3) Feedback received by the media
• (4) Media’s role in creating culture
Q37। मीगडया द्वारा िेगटं ि यह सुगनगित करने के गिए गक दशवकों का उपिोि क्ा संकेत
दे ता है
(१) मीगडया प्रोग्रागमंि में दशवकों की आर्ाज
(२) समाज पर मीगडया का गनयंिण
(३) मीगडया द्वारा प्राप्त प्रगतगक्रया
(4) संस्कृगत बनाने में मीगडया की िूगमका
• Q37. Gate keeping by media to ensure what audiences consume is indicative of
• (1) The audience’s voice in media programming
• (2) Media’s control on society
• (3) Feedback received by the media
• (4) Media’s role in creating culture
Q37। मीगडया द्वारा िेगटं ि यह सुगनगित करने के गिए गक दशवकों का उपिोि क्ा संकेत
दे ता है
(१) मीगडया प्रोग्रागमंि में दशवकों की आर्ाज
(२) समाज पर मीगडया का गनयंिण
(३) मीगडया द्वारा प्राप्त प्रगतगक्रया
(4) संस्कृगत बनाने में मीगडया की िूगमका
• The process of selecting and filtering data and information of media
for publishing, broadcasting, internet or other means of
communication that an individual can consume at a time and place
is gate keeping.
• It falls under the category of monitoring and surveillance. The
theory was coined by Kurt Lewin in 1943.
• Gate keeping is the process which is pervasive through all levels of
media from the reporter to editors who decide and ‘limit’ what
sources are to be included and what is to be covered in a story
which is further shown to the society.
• Q38. Which of the following is the characteristic of interpersonal
communication?
• (1) It is both focused and unfocused
• (2) It is not participation friendly
• (3) It is philosophical
• (4) It is metaphorical
Q38। गनम्न में से कौन सा पारस्पररक संचार की गर्शेषता है ?
(१) यह केंगद्रत और अप्रकागशत दोनों है
(२) यह िािीदारी के अनुकूि नही ं है
(३) यह दाशवगनक है
(४) यह रूपक है
• Q38. Which of the following is the characteristic of interpersonal
communication?
• (1) It is both focused and unfocused
• (2) It is not participation friendly
• (3) It is philosophical
• (4) It is metaphorical
Q38। गनम्न में से कौन सा पारस्पररक संचार की गर्शेषता है ?
(१) यह केंगद्रत और अप्रकागशत दोनों है
(२) यह िािीदारी के अनुकूि नही ं है
(३) यह दाशवगनक है
(४) यह रूपक है
• Sending and receiving messages between two people is known as
interpersonal communication. It can be formal, informal, verbal or
non-verbal as well.
• It leaves room for immediate feedback and hence is an effective
form of communication.
• It is both focused and unfocused because its efficiency depends on
the relationship between sender and receiver.
• It also has the element of emotional touch and helps in better
coordination and communication.
Q39. A teacher while offering feedback in a classroom transaction utters ‘No, You are
incorrect’. This will be called which type of feedback?
• (1) Positive
• (2) Negative
• (3) Confirmatory
• (4) Corrective
• Q39। कक्षा के िेन-दे न में िीडबैक दे ते समय एक गशक्षक You नही ं, आप िित हैं ’।
यह कहा जाएिा गक गकस प्रकार की प्रगतगक्रया?
(1) सकारात्मक
(2) नकारात्मक
(3) स्थायीकरण
(4) सुधारात्मक
Q39. A teacher while offering feedback in a classroom transaction utters ‘No,
You are incorrect’. This will be called which type of feedback?
• (1) Positive
• (2) Negative
• (3) Confirmatory
• (4) Corrective
• Q39। कक्षा के िेन-दे न में िीडबैक दे ते समय एक गशक्षक You नही ं, आप
िित हैं ’। यह कहा जाएिा गक गकस प्रकार की प्रगतगक्रया?
(1) सकारात्मक
(2) नकारात्मक
(3) स्थायीकरण
(4) सुधारात्मक
• The teachers use feedback on a class which affects students’
performance and confidence level.
• Feedback if given in the correct way can boost the morale and
confidence of a student and if not, it can demotivate him.
• Positive feedback yields positive effects and negative feedback if
not conveyed properly gives negative outcomes and has adverse
effects.
• Q40. Assertion (A): The ‘arts’ have grown out of the fundamental desire and need to communicate.
• Reason(R): Language is inseparable from culture which is its very source of sustenance and
fundamental to communication.
• Choose the correct option:
• (1) Both (A) and (R ) are true and (R ) is the correct explanation of (A)
• (2) Both (A) and (R ) are true and (R ) is not the correct explanation of (A)
• (3) (A) is true and but ( R) is false
• (4) (A) is false and but ( R) is true
• Q40। अगिकथन (ए): ’किा’ मौगिक इिा से बाहर हो िया है और संर्ाद करने की आर्श्यकता है।
कारण (R): िाषा संस्कृगत से अगर्िाज्य है जो इसके गनर्ावह और संचार के गिए मौगिक है।
सही गर्कल् चुनें:
(2) दोनों (ए) और (आर) सत्य हैं और (आर) सही गर्र्रण नही ं है (ए)
(३) (ए) सत्य है और िेगकन (आर) िित है
(4) (ए) िित है और िेगकन (आर) सच है
• Q40. Assertion (A): The ‘arts’ have grown out of the fundamental desire and need to communicate.
• Reason(R): Language is inseparable from culture which is its very source of sustenance and
fundamental to communication.
• Choose the correct option:
• (1) Both (A) and (R ) are true and (R ) is the correct explanation of (A)
• (2) Both (A) and (R ) are true and (R ) is not the correct explanation of (A)
• (3) (A) is true and but ( R) is false
• (4) (A) is false and but ( R) is true
• Q40। अगिकथन (ए): ’किा’ मौगिक इिा से बाहर हो िया है और संर्ाद करने की आर्श्यकता है।
कारण (R): िाषा संस्कृगत से अगर्िाज्य है जो इसके गनर्ावह और संचार के गिए मौगिक है।
सही गर्कल् चुनें:
(2) दोनों (ए) और (आर) सत्य हैं और (आर) सही गर्र्रण नही ं है (ए)
(३) (ए) सत्य है और िेगकन (आर) िित है
(4) (ए) िित है और िेगकन (आर) सच है
• The assertion is true as in today’s world ‘Arts’ have become a
language of its own and is self-sufficient to convey or communicate
on its own.
• The statement (R) is also correct as Language is inseparable from
culture which is its very source of sustenance and fundamental to
communication.
• Without language and representation of culture we would not be in
touch with our roots and the communication would not be as
effective.
• But (R) is wrong for the (A) because language and culture are not
the only ways to express ourselves or to communicate.
• Q41. Identify the reasoning in following argument:
• ‘Pre active stage of classroom teaching is important just as pre learning
preparation stage of communication’.
• (1) Hypothetical
• (2) Deductive
• (3) Inductive
• (4) Analogical
• Q41। गनम्नगिक्तित तकव में तकव को पहचानें :

Active संचार के पूर्व सीिने की तैयारी के चरण की तरह ही कक्षा गशक्षण का सगक्रय
चरण महत्वपूणव है ’।
(2) गनिमनात्मक
(3) प्रेरक
(4) अिंकाररक
• Q41. Identify the reasoning in following argument:
• ‘Pre active stage of classroom teaching is important just as pre learning
preparation stage of communication’.
• (1) Hypothetical
• (2) Deductive
• (3) Inductive
• (4) Analogical
• Q41। गनम्नगिक्तित तकव में तकव को पहचानें :
Active संचार के पूर्व सीिने की तैयारी के चरण की तरह ही कक्षा गशक्षण का सगक्रय
चरण महत्वपूणव है ’।
(2) गनिमनात्मक
(3) प्रेरक
(4) अिंकाररक
• Given Statement i.e. ‘Pre active stage of classroom teaching is important
just as pre-learning preparation stage of communication’ is an analogical
statement.
• Analogical Argument: An analogy is a concept of comparison. Analogical
argument enables us to compare two things based upon their
characteristics. It also that helps to explain something or make it clearer.
• Hypothetical: It can be defined as the tentative assumption relating to the
certain phenomenon which a researcher wants to verify when required
and it is a logically conjectured relationship between two or more
variables expressed in the form of a testable statement.
• Q42. Mass media do not have pre-determined functions for everyone and people
use them the way they like. This is suggestive of the fact that,
• (1) Audiences are active
• (2) Content is of little significance
• (3) Content lacks plurality
• (4) Audiences are homogeneous
• Q42। मास मीगडया में सिी के गिए पूर्व-गनधावररत कायव नही ं होते हैं और िोि उनका
उपयोि उसी तरह से करते हैं , जैसा र्े चाहते हैं । यह इस बात का संकेत है गक,
(1) श्रोता सगक्रय हैं
(२) सामग्री का कम महत्व नही ं है
(३) सामग्री में बहुिता का अिार् है
(४) श्रोता सजातीय होते हैं
• Q42. Mass media do not have pre-determined functions for everyone and people
use them the way they like. This is suggestive of the fact that,
• (1) Audiences are active
• (2) Content is of little significance
• (3) Content lacks plurality
• (4) Audiences are homogeneous
• Q42। मास मीगडया में सिी के गिए पूर्व-गनधावररत कायव नही ं होते हैं और िोि उनका
उपयोि उसी तरह से करते हैं , जैसा र्े चाहते हैं । यह इस बात का संकेत है गक,
(1) श्रोता सगक्रय हैं
(२) सामग्री का कम महत्व नही ं है
(३) सामग्री में बहुिता का अिार् है
(४) श्रोता सजातीय होते हैं
• Mass media do not have pre-determined functions for everyone
and people use them the way they like.
• It means that audiences are active. They can easily interpret the
things they listen, watch and read.
• Mass Media: It is a channel or a path through which information
can be sent to destination from source. Here organization produces
a message and transmits it to a group of public audiences by variety
of means and where message is analysed and influenced by the
public.
• Q43. Match Set-A with Set-B.:
• A (Media) B (Transmission/Communication)
• a) Audio i. Bandwidth
• b) Advertising ii. Linear Communication
• c) Internet iii. Non personal communication
• d) Newspaper iv. Frequency Modulation
a) (b) (c) (d)
• (1) (iii) (iv) (ii) (i)
• (2) (i) (ii) (iii) (iv)
• (3) (iv) (iii) (i) (ii)
• (4) (ii) (i) (iv) (iii)
• Q43। सेट-बी के साथ मैच सेट-ए .:
• नीचे गदए िए गर्कल्ों में से सही उत्तर चुनें:
ए (मीगडया) बी (टर ांसगमशन / कम्युगनकेशन)
a) ऑगडयो मैं । बैंडगर्ड् थ
b) गर्ज्ञापन ii रै क्तिक संचार
c) इं टरनेट iii िैर व्यक्तिित संचार
d) अिबार iv आर्ृगत का उतार - चढार्
(1) (iii) (iv) (ii) (i)
(2) (i) (ii) (iii) (iv)
(3) (iv) (iii) (i) (ii)
(4) (ii) (i) (iv) (iii)
• Q43. Match Set-A with Set-B.:
• A (Media) B (Transmission/Communication)
• a) Audio i. Bandwidth
• b) Advertising ii. Linear Communication
• c) Internet iii. Non personal communication
• d) Newspaper iv. Frequency Modulation
• a) (b) (c) (d)
• (1) (iii) (iv) (ii) (i)
• (2) (i) (ii) (iii) (iv)
• (3) (iv) (iii) (i) (ii)
• (4) (ii) (i) (iv) (iii)
• Q43। सेट-बी के साथ मैच सेट-ए .:
ए (मीगडया) बी (टर ांसगमशन / कम्युगनकेशन)

a) ऑगडयो मैं । बैंडगर्ड् थ
b) गर्ज्ञापन ii रै क्तिक संचार
c) इं टरनेट iii िैर व्यक्तिित संचार
d) अिबार iv आर्ृगत का उतार - चढार्
(1) (iii) (iv) (ii) (i)
(2) (i) (ii) (iii) (iv)
(3) (iv) (iii) (i) (ii)
(4) (ii) (i) (iv) (iii)
• A (Media)
• B (Transmission/Communication)
• Audio
• Frequency Modulation
• Advertising
• Non personal communication
• Internet
• Bandwidth
• Newspaper
• Linear Communication
• Audio’s communication is related to Frequency Modulation. Frequency is used for periodic
variation in the signals.
• Audio Signals frequency ranges from 20 to 20,000 Hz.
• Non Personal communication: Non personal communication is used for marketing purpose
or advertising. Information can be communicated to many people.
• Internet: Internet speed can be measured with bandwidth.
• Newspaper: Newspaper is a linear communication type. Where Information is transmitted
from one source to many people.
• Q44. In the context of communication, usual sequence is
• (1) Language -> Communication -> Society -> Civilization
• (2) Communication ->Society ->Language -> Civilization
• (3) Communication-> Language -> Society -> Civilization
• (4) Language -> Society -> Communication -> Civilization
Q44। संचार के संदिव में, सामान्य अनुक्रम है
(१) िाषा -> संचार -> समाज -> सभ्यता

(२) संचार -> समाज -> िाषा -> सभ्यता
(३) संचार-> िाषा -> समाज -> सभ्यता
(४) िाषा -> समाज -> संचार -> सभ्यता
• Q44. In the context of communication, usual sequence is
• (1) Language -> Communication -> Society -> Civilization
• (2) Communication ->Society ->Language -> Civilization
• (3) Communication-> Language -> Society -> Civilization
• (4) Language -> Society -> Communication -> Civilization
Q44। संचार के संदिव में, सामान्य अनुक्रम है
(१) िाषा -> संचार -> समाज -> सभ्यता

(२) संचार -> समाज -> िाषा -> सभ्यता
(३) संचार-> िाषा -> समाज -> सभ्यता
(४) िाषा -> समाज -> संचार -> सभ्यता
Sequence in Communication:
• Communication -> Language -> Society -> Civilization
• Communication is a way through which message can be transmitted
to other person through various means.
• For communication, language has to be chosen. So this is the
second requirement. Then sequence follows society and society’s
civilization.
• Q45.A communication process can be considered complete when
• (1) The sender transmits the message
• (2) The message enters the channel
• (3) The message leaves the channel
• (4) The receiver understands the message
Q45.A संचार प्रगक्रया को पूणव कब माना जा सकता है

(1) प्रेषक संदेश प्रेगषत करता है
(२) संदेश चैनि में प्रर्ेश करता है
(३) संदेश चैनि छोड़ दे ता है
(4) ररसीर्र संदेश को समझता है
• Q45.A communication process can be considered complete when
• (1) The sender transmits the message
• (2) The message enters the channel
• (3) The message leaves the channel
• (4) The receiver understands the message
Q45.A संचार प्रगक्रया को पूणव कब माना जा सकता है
(1) प्रेषक संदेश प्रेगषत करता है

(२) संदेश चैनि में प्रर्ेश करता है
(३) संदेश चैनि छोड़ दे ता है
(4) ररसीर्र संदेश को समझता है
• A communication process can be considered complete
when the receiver understands the message.
• Communication: The process of creating and
understanding through exchange of messages or symbolic
interactions. The information is exchanged between
individuals through common system of symbols and signs
of behaviour.
• We send and receive messages in communication process. It is a two-way process
where sender sends the message and receiver receives the message.
• Q46. A customer writes to a bank,’ Kindly send me a statement of my
transactions in my savings bank account ‘A’ during the last three months’. In
terms of communication it will be called
• (1) Input
• (2) Message
• (3) Output
• (4) Feedback
Q46। एक ग्राहक एक बैंक को गििता है , 'कृपया गपछिे तीन महीनों के दौरान मेरे
बचत बैंक िाते में मेरे िेनदे न का गर्र्रण' ए 'िेजें।' संचार के संदिव में इसे कहा
जाएिा
(1) इनपुट
(2) संदेश
(3) आउटपुट
(4) प्रगतगक्रया
• Q46. A customer writes to a bank,’ Kindly send me a statement of my
transactions in my savings bank account ‘A’ during the last three months’. In
terms of communication it will be called
• (1) Input
• (2) Message
• (3) Output
• (4) Feedback
Q46। एक ग्राहक एक बैंक को गििता है , 'कृपया गपछिे तीन महीनों के दौरान मेरे
बचत बैंक िाते में मेरे िेनदे न का गर्र्रण' ए 'िेजें।' संचार के संदिव में इसे कहा
जाएिा
(1) इनपुट
(2) संदेश
(3) आउटपुट
(4) प्रगतगक्रया
• A customer writes to a bank,’ Kindly send me a statement of my
transactions in my savings bank account ‘A’ during the last three
months’. In terms of communication it will be called message.
• Message: Message means any information or text that a sender
sends to another person i.e. receiver. Here communication can be
done through various means or methods and can be verbal or non-
verbal.
• Four Elements of Communication system are:-
– Input
– Message
– Output
– Feedback
• Q47. Which of the following principles a good communicator should follow?
a) He should stay organised
b) He should avoid the use of visuals
c) He should be authoritarian
d) He must adjust to the medium
e) He should prefer the method of story-telling
1. (a), (b) and (c)
2. (b), (c) and (e)
3. (b), (d) and (e)
4. (a), (d) and (e)
• Q47। गनम्नगिक्तित में से कौन सा गसद्ांत एक अिा संचारक का पािन करना चागहए?
(a) उसे संिगित रहना चागहए
(b) उसे दृश्यों के उपयोि से बचना चागहए
(c) र्ह सत्तार्ादी होना चागहए
(d) उसे माध्यम में समायोगजत होना चागहए
(e) उसे कहानी कहने की गर्गध पसंद करनी चागह
(1) (ए), (बी) और (सी)

(2) (बी), (सी) और (ई)
(3) (बी), (डी) और (ई)
(4) (ए), (डी) और (ई)
• Q47. Which of the following principles a good communicator should follow?
a) He should stay organised
b) He should avoid the use of visuals
c) He should be authoritarian
d) He must adjust to the medium
e) He should prefer the method of story-telling
1. (a), (b) and (c)
2. (b), (c) and (e)
3. (b), (d) and (e)
4. (a), (d) and (e)
• Q47। गनम्नगिक्तित में से कौन सा गसद्ांत एक अिा संचारक का पािन करना चागहए?
(a) उसे संिगित रहना चागहए
(b) उसे दृश्यों के उपयोि से बचना चागहए
(c) र्ह सत्तार्ादी होना चागहए
(d) उसे माध्यम में समायोगजत होना चागहए
(e) उसे कहानी कहने की गर्गध पसंद करनी चागह
(1) (ए), (बी) और (सी)
(2) (बी), (सी) और (ई)
(3) (बी), (डी) और (ई)
(4) (ए), (डी) और (ई)
• Effective Communication means that a very attractive and
interactive classroom teaching that is very beneficial for the
students. It is the whole some responsibility of students and the
teachers both to be very attentive, respectful and to be a good
listener and speaker in the classroom. The whole content taught by
the teachers should be understood by the students and should give
good feedback.
• Principles a good communicator should follow:
• He should stay organised
• He must adjust to the medium
• He should prefer the method of story-telling
• ‘He should avoid the use of visuals’ is an incorrect statement as use
of visuals makes the communication more interactive.
• ‘He should be authoritarian’ is again not a principle of good
communicator. Authorization and taking rights is not concerned
here while communicating.
• Q48. Below are given two sets in which set-I describes the types of listener involved in
communication, while set-II indicates their characteristics:
• Set-I Set-II
Types of listener involved in communication Characteristics
• a) Non Listener i. Is engaged in information other than the one needed
• b) Marginal Listener ii. Receives information without processing the significance in
the
context of communication
• c) Evaluative Listener iii. Looks into relevance of information for understanding its
implication
• d) Active Listener iv. Play heed to the communicated information occasionally
• (a) (b) (c) (d)
• (1) (iv) (iii) (ii) (i)
• (2) (iii) (iv) (i) (ii)
• (3) (ii) (i) (iii) (iv)
• (4) (i) (iv) (ii) (iii)
• Q48. Below are given two sets in which set-I describes the types of listener involved in
communication, while set-II indicates their characteristics:
• Set-I Set-II
Types of listener involved in communication Characteristics
• a) Non Listener i. Is engaged in information other than the one needed
• b) Marginal Listener ii. Receives information without processing the significance in
the
context of communication
• c) Evaluative Listener iii. Looks into relevance of information for understanding its
implication
• d) Active Listener iv. Play heed to the communicated information occasionally
• (a) (b) (c) (d)
• (1) (iv) (iii) (ii) (i)
• (2) (iii) (iv) (i) (ii)
• (3) (ii) (i) (iii) (iv)
• (4) (i) (iv) (ii) (iii)
• Q48। नीचे दो सेट गदए िए हैं गजनमें सेट- I संचार में शागमि श्रोता के प्रकारों का र्णवन करता
है , जबगक सेट- II उनकी गर्शेषताओं को इं गित करता है :
सेट-I सेट- II
• संचार में शागमि श्रोता के प्रकार गर्शेषताएँ
a) िैर श्रोता i। एक की जरूरत के अिार्ा अन्य जानकारी में ििा हुआ है
b) सीमांत श्रोता ii। संचार के संदिव में महत्व को संसागधत गकए गबना जानकारी प्राप्त
करता है
ि) मूल्ांकन सूची श्रोता iii। इसके गनगहताथव को समझने के गिए जानकारी की प्रासंगिकता में
गदिता है
डी) सगक्रय श्रोता iv। किी-किार संचाररत सूचना पर ध्यान दें
(ऐ बी सी डी)
(1) (iv) (iii) (ii) (i)
(2) (iii) (iv) (i) (ii)
(3) (ii) (i) (iii) (iv)
(4) (i) (iv) (ii) (iii)
• Q48। नीचे दो सेट गदए िए हैं गजनमें सेट- I संचार में शागमि श्रोता के प्रकारों का र्णवन करता
है , जबगक सेट- II उनकी गर्शेषताओं को इं गित करता है :
सेट-I सेट- II
• संचार में शागमि श्रोता के प्रकार गर्शेषताएँ
a) िैर श्रोता i। एक की जरूरत के अिार्ा अन्य जानकारी में ििा हुआ है
b) सीमांत श्रोता ii। संचार के संदिव में महत्व को संसागधत गकए गबना जानकारी प्राप्त
करता है
ि) मूल्ांकन सूची श्रोता iii। इसके गनगहताथव को समझने के गिए जानकारी की प्रासंगिकता में
गदिता है
डी) सगक्रय श्रोता iv। किी-किार संचाररत सूचना पर ध्यान दें
(ऐ बी सी डी)
(1) (iv) (iii) (ii) (i)
(2) (iii) (iv) (i) (ii)
(3) (ii) (i) (iii) (iv)
(4) (i) (iv) (ii) (iii)
• Q49. Non-verbal communication is mostly
• (1) Mechanical
• (2) Organic
• (3) Unstructured
• (4) Structured
Q49। िैर-मौक्तिक संचार ज्यादातर है

(1) यांगिक
(2) काबवगनक
(3) असंरगचत
(4) संरगचत
• Q49. Non-verbal communication is mostly
• (1) Mechanical
• (2) Organic
• (3) Unstructured
• (4) Structured
Q49। िैर-मौक्तिक संचार ज्यादातर है

(1) यांगिक
(2) काबवगनक
(3) असंरगचत
(4) संरगचत
• Non-verbal communication is mostly unstructured.
• The most important matter here is to communicate message non-
verbally. Structure and organisation of the flow of data is not
focussed here.
• Non-Verbal Communication: It is the non-verbal communication
where message can be transmitted by gestures, expressions and
movements etc. It is beyond the limits of linguistic type of
communication.
• Emotions, personality all are factors affecting this
type of message transfer method. Non-content
behaviours are considered here like rate of
speaking, loudness etc.
• Q50. In the context of a classroom teaching ‘smiles or Frowns’ when used as non-
verbal cues, tend to perform which of the following basic functions?
• (1) Contradicting the verbal cue function
• (2) Regulating the verbal cue function
• (3) Substitute function
• (4) Supplement function
Q50। िैर-मौक्तिक संकेत के रूप में उपयोि गकए जाने पर एक कक्षा गशक्षण iles
मुस्कुराहट या फ्रोन्स ’के संदिव में, गनम्नगिक्तित में से कौन से मूि कायव करते हैं ?
(1) मौक्तिक क्ू ़िंक्शन का गर्रोध करना

(2) मौक्तिक क्ू ़िंक्शन को गर्गनयगमत करना
(3) स्थानापन्न कायव
(४) पूरक कायव
• Q50. In the context of a classroom teaching ‘smiles or Frowns’ when used as non-
verbal cues, tend to perform which of the following basic functions?
• (1) Contradicting the verbal cue function
• (2) Regulating the verbal cue function
• (3) Substitute function
• (4) Supplement function
Q50। िैर-मौक्तिक संकेत के रूप में उपयोि गकए जाने पर एक कक्षा गशक्षण iles
मुस्कुराहट या फ्रोन्स ’के संदिव में, गनम्नगिक्तित में से कौन से मूि कायव करते हैं ?
(1) मौक्तिक क्ू ़िंक्शन का गर्रोध करना

(2) मौक्तिक क्ू ़िंक्शन को गर्गनयगमत करना
(3) स्थानापन्न कायव
(४) पूरक कायव
Smiles or frowns can be used as fillers or substituting functions in the
non-verbal communication while transmitting the message.
• In the context of a classroom teaching ‘Smiles or Frowns’ when
used as non-verbal cues, tend to perform substitute function.
• Non-Verbal Communication: It is the non-verbal communication
where message can be transmitted by gestures, expressions and
movements etc. It is beyond the limits of linguistic type of
communication. Emotions, personality all are factors affecting this
type of message transfer method. Non-content behaviours are
considered here like rate of speaking, loudness etc.
• Q51. Which of the following elements a good classroom communication should adopt?
• Choose the answer from the options given below:
• (a) Concreteness
• (b) Courtesy
• (c) Filibustering
• (d) Fictionalization
• (e) Coherence
• (1) (a), (b) and (d)
• (2) (b), (d) and (e)
• (3) (a), (b) and (e)
• (4) (a), (c) and (d)
Q51। गनम्नगिक्तित में से गकस तत्व को एक अिा कक्षा संचार अपनाना चागहए?
नीचे गदए िए गर्कल्ों में से उत्तर चुनें:
(a) स्थूिता
(b) सौजन्य
(c) Filibustering
(d) Fictionalisation
(e) जुटना
(1) (ए), (बी) और (डी)

(2) (बी), (डी) और (ई)
(3) (ए), (बी) और (ई)
(4) (ए), (सी) और (डी)
• Q51. Which of the following elements a good classroom communication should adopt?
• Choose the answer from the options given below:
• (a) Concreteness
• (b) Courtesy
• (c) Filibustering
• (d) Fictionalization
• (e) Coherence
• (1) (a), (b) and (d)
• (2) (b), (d) and (e)
• (3) (a), (b) and (e)
• (4) (a), (c) and (d)
Q51। गनम्नगिक्तित में से गकस तत्व को एक अिा कक्षा संचार अपनाना चागहए?
नीचे गदए िए गर्कल्ों में से उत्तर चुनें:
(a) स्थूिता
(b) सौजन्य
(c) जिडाकू
(d) कल्ना से िढना
(e) जुटना
(1) (ए), (बी) और (डी)

(2) (बी), (डी) और (ई)
(3) (ए), (बी) और (ई)
(4) (ए), (सी) और (डी)
• Following elements a good classroom communication should adopt
Thus Option 3 is the correct answer.

• Filibustering Meaning: When one or more persons obstruct among
the context that is being communicated by other is called
Filibustering.
• Fictionalization - a literary work based partly or wholly on fact but
written as if it were fiction. fictionalization. literary composition,
literary work - imaginative or creative writing.
Assumptions: CNN NEWS–A water leak from Japan’s tsunami-
•In this model it is assumed that crippled nuclear power station resulted in about
-the message that is passed by any medium 100 times the permitted level of radio active
chosen, reaches the receiver without any material flowing in to the sea, operator Tokyo
distortion or change. Electric Power Co said on Saturday.
•For Example: •Who–TEPC Operator
-a letter, email, text message. •What–Radio active material flowing into sea
•Channel–CNN NEWS(Television medium)
•Whom–Public
•Effect–Alert the people of Japan from the
radiation
Wilbur Schramm Model 1954
• It is a two way circular communication between sender and receiver. It is
derived from Osgood Model who gave a circular form of communication.
• He emphasis on encoding and decoding of message . A message is only
sent when encoded by sender and decoded after its receiving by the
receiver, so it is called decoder.
• He gave 6 elements of communication:
• Source
• Encoder
• Message
• Channel
• Decoder
• Receiver
• This model shows how meaning is transferred from one person or group
to another. Here he added Field of experience: are based on individual
beliefs, values, experiences and learned meanings both as an individual or
part of group.
• He suggest that message can be complicated by different meaning learned
by different people.
• Thus Schramm says Message meaning can be Denotative or Connotative.
• Denotative meaning: it is based on Dictionary meaning of word. Which is
universally same and accepted by all?
• Connotative meaning : based on one’s Emotional or Personal experiences
thus can be different for different persons , based upon their evaluation.
• Thus incorporating the study of human behavior.
• Schramm's model of communication is used in both Intrapersonal and
Interpersonal communication.
• The model takes communication as a never ending process which constitutes
messages and feedbacks.
• Each person is both sender and receiver, so there must be interpretation of the
message on each turn. The interpreted data is known as information. This makes
communication effective but might cause problems too as the message sent after
encoding might not be the same when decoded by the receiver. So, this model is
not conventional like other models that only talk about sender and receiver.
• Feedback is also a very important component as it lets the sender know if the
receiver has interpreted the message as required or not. The message becomes
useless if the receiver does not understand it making feedback different than the
expected outcome.
BERLO MODEL
Westley McLean’s model
• Example: Advertisement given through Television A Television will
receive many advertisement from their clients. In this case,
Television will broadcast the selected advertisement due to the
time constraints. Then, viewers can directly respond to the client or
they can respond to the television which broadcast in the television.
If viewer responded to television, it will communicate the feedback
to client./agencyX1, X2 and X3—are advertisement, Feedback (f),
agency (A), Reader (B) and television/media (Gate Keeper) (C)
• Transactional Model
• Transactional model of communication is the exchange of messages between
sender and receiver where each take turns to send or receive messages. Here,
both "sender" and "receiver" are known as "communicators" and their role
reverses each time in the communication process as both processes of sending
and receiving occurs at the same time.
• Criticisms of Transactional Model
• Ø Without verbal response, the sender can not be sure that the receiver got the
message as intended. Feedback is an important component in the communication
process, especially in interpersonal communication as it gives a space to clarify
misunderstandings.
• Ø The transactional model gives the opportunity for a lot of noise because the
communication is simultaneous. For example, when many people are talking at
the same time in a meeting, the objective of the meeting will not be fulfilled.

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Q1 एक कक्षा में, संचार प्रौद्योगिकी का उपयोि पूर्व-सपग़िशन

(१) असार्धान दशवक

a) अने क मतिब का िुण

(1) (ए) और (बी)

a) अने क मतिब का िुण

(1) (ए) और (बी)

(१) ज्ञान, रुगच, मूल्ांकन, जािरूकता

Q 5। कक्षा संचार में तत्वों का अनुक्रगमक क्रम है

Q6। कक्षा के अंदर सूचनात्मक संचार होता है

Q6। कक्षा के अंदर सूचनात्मक संचार होता है

प्रश्न 8। संचार की िाषा िी बनती है

Q 8। संचार की िाषा िी बनती है

Q10। अगिकथन: मीगडया मनोरं जन समाज के सांस्कृगतक स्तर को नही ं बढाता है

प्रश्न 11। कक्षा में, गर्िंगबत प्रगतगक्रया के कारण हो सकता है

प्रश्न 11। कक्षा में, गर्िंगबत प्रगतगक्रया के कारण हो सकता है

• Sender communicates through sensory organs and receiver gets the

(1) अगतररि व्यक्तिित

(1) अगतररि व्यक्तिित

Q17: स्थानीय और िेस-टू िेस कम्युगनकेशन को कहा जाता है

Q17: स्थानीय और िेस-टू िेस कम्युगनकेशन को कहा जाता है

Q18। प्रिार्ी क्लास रूम कम्युगनकेशन का एक मूि गसद्ांत यह है गक व्यक्ति को अपने

Q18। प्रिार्ी क्लास रूम कम्युगनकेशन का एक मूि गसद्ांत यह है गक व्यक्ति को अपने

Q 20। प्रिार्ी कक्षा संचार के गिए एक मुख्य तत्व है

Q 20। प्रिार्ी कक्षा संचार के गिए एक मुख्य तत्व है

Q24। नीचे गदए िए गर्कल्ों में से संचार का सही क्रम चुनें:

(1) सूचना-जोक्तिम-अनुनय-व्यर्हार पररर्तवन

Q24। नीचे गदए िए गर्कल्ों में से संचार का सही क्रम चुनें:

(1) सूचना-जोक्तिम-अनुनय-व्यर्हार पररर्तवन

Q25। मधुशािा का नृत्य अन्य मधुमक्तियों को संदेश दे ता है , जहां नेक्टर गमिेिा

Q25। मधुशािा का नृत्य अन्य मधुमक्तियों को संदेश दे ता है , जहां नेक्टर गमिेिा

• Q26। गनम्नगिक्तित में से कौन आधुगनक मीगडया की गर्शेषता है ?

(ए) ए और आर दोनों सत्य हैं और आर ए की सही व्याख्या है

Q29। गनम्नगिक्तित में से कौन इं टरापसवनि संचार का चरण है ?

Q29। गनम्नगिक्तित में से कौन इं टरापसवनि संचार का चरण है ?

(1) ररसीर्र तक पहुं चने से पहिे गसग्नि िो जाता है

Q30। संचार की शब्दाथव बाधा तब गनगहत है जब

• The words, signs and figures used in the communication are

Q35। अगिकथन (ए): प्रगतरोध के साथ कोई अपमान नही ं होता है

Q35। अगिकथन (ए): प्रगतरोध के साथ कोई अपमान नही ं होता है

Q36। हम उन संदेशों की ओर ध्यान से सुनते हैं और उन संदेशों की व्याख्या करते हैं जो

• Q41। गनम्नगिक्तित तकव में तकव को पहचानें :

ए (मीगडया) बी (टर ांसगमशन / कम्युगनकेशन)

Q44। संचार के संदिव में, सामान्य अनुक्रम है

(१) िाषा -> संचार -> समाज -> सभ्यता

Q44। संचार के संदिव में, सामान्य अनुक्रम है

(१) िाषा -> संचार -> समाज -> सभ्यता

Q45.A संचार प्रगक्रया को पूणव कब माना जा सकता है

(1) प्रेषक संदेश प्रेगषत करता है

(1) (ए), (बी) और (सी)

Q49। िैर-मौक्तिक संचार ज्यादातर है

Q49। िैर-मौक्तिक संचार ज्यादातर है

(1) मौक्तिक क्ू ़िंक्शन का गर्रोध करना

(1) मौक्तिक क्ू ़िंक्शन का गर्रोध करना

(1) (ए), (बी) और (डी)

(1) (ए), (बी) और (डी)

Thus Option 3 is the correct answer.

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