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Version log
Version code Description Date
ESIE18-03B See below June 2019
2 Components 20 4 Maintenance 63
2.1 4-way valve ............................................................................... 20 4.1 To clean the outdoor unit heat exchanger.................................. 63
2.1.1 Checking procedures .................................................. 20 4.2 To clean the indoor unit heat exchanger .................................... 63
Prerequisite: Power supply MUST be in the specified range. Possible cause: Faulty indoor unit PCB.
INFORMATION
1.5.11 E5-00 – Overheat of inverter compressor It is recommended to perform the checks in the listed
motor order.
Trigger Effect Reset 1 Perform a check of the discharge pipe thermistor. See
Compressor overload Unit will NOT stop Automatic reset if the "2.18 Thermistors" on page 53.
is detected. operating. unit runs without Possible cause: Faulty discharge pipe thermistor.
warning for
60 seconds. 2 Perform a check of the refrigerant circuit. See "3.2 Refrigerant
circuit" on page 59.
To solve the error code
Possible cause:
INFORMATION ▪ Stop valve is closed,
▪ Clogged refrigerant circuit,
It is recommended to perform the checks in the listed ▪ Refrigerant circuit NOT charged correctly,
order. ▪ Humidity in the refrigerant circuit,
1 Perform a check of the discharge pipe thermistor. See ▪ Non-condensables in the refrigerant circuit,
"2.18 Thermistors" on page 53. ▪ Leaking refrigerant circuit.
Possible cause: Faulty discharge pipe thermistor. 3 Perform a check of the compressor. See "2.2 Compressor" on
page 22.
2 Perform a check of the outdoor unit fan motor. See
"2.12 Outdoor unit fan motor" on page 42. Possible cause: Faulty compressor.
Possible cause: Faulty outdoor unit fan motor. 4 Perform a check of the main PCB. See "2.11 Main PCB" on
page 39.
3 Perform a check of the compressor. See "2.2 Compressor" on
page 22. Possible cause: Faulty main PCB.
Possible cause: Faulty compressor. 5 Perform a check of the inverter PCB. See "2.10 Inverter
PCB" on page 38.
4 Perform a check of the expansion valve. See "2.3 Expansion
valve" on page 26. Possible cause: Faulty inverter PCB.
Possible cause: Faulty expansion valve. 6 Perform a check of the 4‑way valve. See "2.1 4-way valve" on
page 20.
5 Perform a check of the 4‑way valve. See "2.1 4-way valve" on
page 20. Possible cause: Faulty 4‑way valve.
Possible cause: Faulty 4‑way valve. 7 Perform a check of the expansion valve. See "2.3 Expansion
valve" on page 26.
6 Perform a check of the main PCB. See "2.11 Main PCB" on
page 39. Possible cause: Faulty expansion valve.
1.5.20 H3-00 – High pressure switch defect Possible cause: Faulty main PCB.
Trigger Effect Reset 3 Perform a check of the inverter PCB. See "2.10 Inverter
PCB" on page 38.
High pressure switch Unit will stop Manual reset via user
is activated when operating. interface. Possible cause: Faulty inverter PCB.
compressor is off. 4 Perform a check of the refrigerant circuit. See "3.2 Refrigerant
To solve the error code circuit" on page 59.
Possible cause:
INFORMATION ▪ Stop valve is closed,
It is recommended to perform the checks in the listed ▪ Clogged refrigerant circuit,
order. ▪ Refrigerant circuit NOT charged correctly,
▪ Humidity in the refrigerant circuit,
1 Perform a check of the high pressure switch. See "2.5 High ▪ Non-condensables in the refrigerant circuit,
pressure switch" on page 30. ▪ Leaking refrigerant circuit.
Possible cause: Faulty high pressure switch.
5 Check if the power supply is conform with the regulations. See
2 Perform a check of the refrigerant circuit. See "3.2 Refrigerant "3.1 Electrical circuit" on page 58.
circuit" on page 59. Possible cause:
Possible cause: ▪ Faulty or disturbance of the power supply (imbalance
▪ Stop valve is closed, >10%),
▪ Clogged refrigerant circuit, ▪ Power drop,
▪ Refrigerant circuit NOT charged correctly, ▪ Short circuit.
▪ Humidity in the refrigerant circuit,
▪ Non-condensables in the refrigerant circuit, INFORMATION
▪ Leaking refrigerant circuit. If all procedures listed above have been performed and the
3 Perform a check of the main PCB. See "2.11 Main PCB" on problem is still present, contact the helpdesk.
page 39.
Possible cause: Faulty main PCB. 1.5.22 H8-00 – Compressor input abnormality
4 Perform a check of the inverter PCB. See "2.10 Inverter Trigger Effect Reset
PCB" on page 38. DC voltage or current Unit will NOT stop Automatic reset when
Possible cause: Faulty inverter PCB. sensor abnormality operating. compressor runs
based on the normally for
5 Check if the power supply is conform with the regulations. See compressor running 60 minutes.
"3.1 Electrical circuit" on page 58. frequency and the If the error re-occurs Manual reset via user
Possible cause: input current. too soon: unit will interface.
▪ Faulty or disturbance of the power supply (imbalance stop operating.
>10%),
▪ Power drop, To solve the error code
▪ Short circuit.
INFORMATION
INFORMATION It is recommended to perform the checks in the listed
If all procedures listed above have been performed and the order.
problem is still present, contact the helpdesk. 1 Perform a check of the main PCB. See "2.11 Main PCB" on
page 39.
1.5.21 H6-00 – Location detection sensor Possible cause: Faulty main PCB.
abnormality
2 Perform a check of the inverter PCB. See "2.10 Inverter
Trigger Effect Reset PCB" on page 38.
Compressor fails to Unit will NOT stop Automatic reset after Possible cause: Faulty inverter PCB.
start within operating. a continuous
3 Perform a check of the compressor. See "2.2 Compressor" on
15 seconds after the operation of
page 22.
compressor run 10 minutes.
command signal is Possible cause: Faulty compressor.
If the error re-occurs Manual reset via user
sent. within 8 minutes: unit interface. 4 Perform a check of the reactor. See "2.14 Reactor" on
will stop operating. page 49.
To solve the error code Possible cause: Faulty reactor.
INFORMATION INFORMATION
It is recommended to perform the checks in the listed If all procedures listed above have been performed and the
order. problem is still present, contact the helpdesk.
1 Perform a check of the compressor. See "2.2 Compressor" on
page 22.
Possible cause: Faulty compressor.
2 Perform a check of the main PCB. See "2.11 Main PCB" on
page 39.
1.5.23 H9-00 – Outdoor air thermistor Possible cause: Faulty main PCB.
abnormality
INFORMATION
Trigger Effect Reset If all procedures listed above have been performed and the
Outdoor air thermistor Unit will stop Manual reset via user problem is still present, contact the helpdesk.
input is out of range. operating. interface.
1 Check if the power supply is conform with the regulations. See 4 Perform a check of the outdoor unit fan motor. See
"3.1 Electrical circuit" on page 58. "2.12 Outdoor unit fan motor" on page 42.
Possible cause: Possible cause: Faulty outdoor unit fan motor.
▪ Faulty or disturbance of the power supply (imbalance
5 Perform a check of the indoor unit PCB. See "2.8 Indoor unit
>10%),
PCB" on page 34.
▪ Power drop,
▪ Short circuit. Possible cause: Faulty indoor unit PCB.
INFORMATION 2 Check the wiring between the unit and remote controller. See
"3.1 Electrical circuit" on page 58.
If all procedures listed above have been performed and the
problem is still present, contact the helpdesk. Possible cause: Faulty wiring between the unit and remote
controller.
1 Check if the power supply is conform with the regulations. See INFORMATION
"3.1 Electrical circuit" on page 58. It is recommended to perform the checks in the listed
Possible cause: order.
▪ Faulty or disturbance of the power supply (imbalance
>10%), INFORMATION
▪ Power drop, In case of preferential kWh rate, the indoor unit also needs
▪ Short circuit. a power reset.
2 Perform a check of the power supply, connections, wiring,… 1 Check for improper combination of the indoor unit and the
between the outdoor unit and the indoor unit. See "3.1 Electrical outdoor unit. See the combination table in the Databook for
circuit" on page 58. more information.
Possible cause: Faulty wiring between the outdoor unit and 2 Perform a check of the power supply, connections, wiring,…
the indoor unit. between the outdoor unit and the indoor unit. See "3.1 Electrical
circuit" on page 58.
INFORMATION
If all procedures listed above have been performed and the
problem is still present, contact the helpdesk.
Check the type of the indoor unit. Is the indoor unit type compatible Check the electrical power Is the rated voltage (± 10%)
with the outdoor unit? supply. supplied?
Check the transmission between ▪ Connection wires. Check for piping and wiring ▪ Refrigerant piping is too long;
indoor and outdoor. errors in the connection between is the length within specified
the indoor unit and outdoor unit. range?
Check the outdoor temperature. ▪ Heating operation cannot be
used when the outdoor ▪ Field piping is defective; is
temperature is 18°C WB or there a refrigerant leakage?
higher. ▪ Is there capacity loss over the
▪ Cooling operation cannot be condensor, saturation pressure
used when the outdoor or sound because of air mixed
temperature is below – in to the circuit?
10°C DB. ▪ Incorrect size of connection
When the operation lamp blinks, See "1.5 Error based wiring.
there may be an error code, troubleshooting" on page 5. When the operation lamp blinks, ▪ Check the resistance of all
activating the protection device. there may be a thermistor thermistors.
Diagnose with remote controller detection error code, activating
▪ Check the connection of all
indication. the protection device.
thermistors.
Check the remote controller Are the address settings for the ▪ Is there a malfunction in the
addresses. remote controller and indoor unit room temperature thermistor
correct? or outdoor temperature
Check the operation circuit. ▪ Is the thermal fuse blown. thermistor?
▪ Are wire size and wire Check for faulty operation of the Set the unit to cooling operation,
connections OK?. electronic expansion valve. and check the temperature of the
liquid pipe to see if the electronic
Check fan motor. ▪ Is the magnetic switch
expansion valve works.
defective?
Diagnose by service port Check for refrigerant shortage.
▪ Is the overcurrent relay
pressure and operating current.
defective?
Check if the set temperature is thermostat "off" can be activated,
Check compressor. ▪ Is the contact defective?
appropriate. set the appropriate temperature.
▪ Is the protection thermostat Check the type of the indoor and Is the indoor unit type compatible
defective? outdoor units. with the outdoor unit?
▪ Is the compressor itself Check the air filter. Is the air filter clean?
defective?
Check the installation conditions ▪ Does the installed model has
Check remote controller. ▪ Are the batteries LOW? (specified in the installation sufficient capacity?
▪ Are there incorrect settings? manual).
▪ Is there a short circuit air flow
caused by insufficient
1.6.2 Operation sometimes stops installation space?
Check the outdoor temperature. ▪ Heating operation cannot be
Check Detail used when the outdoor
When the operation lamp is off, ▪ A power failure of 2 to 10 temperature is 18°C WB or
there is a power failure. cycles stops air conditioner higher.
operation. ▪ Cooling operation cannot be
Check the power supply.
Check the outdoor temperature. ▪ Heating operation cannot be used when the outdoor
used when the outdoor temperature is below –
temperature is 18°C WB or 10°C DB.
higher.
▪ Cooling operation cannot be
used when the outdoor
temperature is below –
10°C DB.
▪ Check if the main valve unit of Check the power supply. ▪ Is the capacity of the safety
expansion valve operates (by breaker as specified?
noise, vibration). ▪ If the earth leakage breaker is
Is the check valve clogged? after check valve. If YES, the too sensitive, then increase the
check valve is caught. set value of the earth leakage
current of the breaker or
Is the refrigerant gas short? Conduct refrigerant collection
replace the breaker.
and vacuum drying, and then
add proper amount refrigerant. ▪ Is the circuit exclusive?
▪ Is the rated voltage (± 10%)
1.6.7 Indoor fan starts operating but the supplied?
compressor does not operate ▪ Is there an incorrect size of
connection wiring?
Check Detail
Check the refrigerant charge. ▪ Overcharge.
Check the power supply. ▪ Is the rated voltage (± 10%)
supplied? ▪ Air in the system.
INFORMATION
To perform a mechanical check of the 4-way valve
Follow this procedure when the outdoor temperature is
Prerequisite: Stop the unit operation (via the user interface,
outside the temperature range for one of the operation
operation switch, …).
modes (Heating or Cooling). The unit CANNOT operate
Prerequisite: Turn OFF the respective circuit breaker. in the mode for which the outdoor temperature is outside
Prerequisite: Remove the required plate work, see "2.13 Plate its temperature range. See the databook on Business
work" on page 44. Portal for the temperature range of the operation modes.
1 Verify that the screw is firmly fixing the coil to the valve body. 7 Connect the 4‑way valve connector to the appropriate PCB.
2 Check if any damage or burst is present. 8 Turn ON the unit using the respective circuit breaker.
Is the 4‑way valve coil firmly Action 9 With the unit operating, connect the service monitoring tool to
fixed and not visually the unit and check whether the unit is operating in Heating or
damaged? Cooling mode.
Yes Perform an electrical check of the 10 With the 4‑way valve connector connected to the PCB,
4‑way valve, see "2.1.1 Checking measure the voltage on the 4‑way valve connection of the PCB.
procedures" on page 20. The measured voltage MUST be:
No Fix or replace the 4‑way valve
▪ 12 V DC when operating in Heating mode
coil, see "2.1.2 Repair
▪ 0 V DC when operating in Cooling mode
procedures" on page 21.
Is the measured voltage Action
To perform an electrical check of the 4-way valve correct?
Prerequisite: First perform a mechanical check of the 4-way valve, Yes Perform a position check of the
see "2.1.1 Checking procedures" on page 20. 4-way valve, see "2.1.1 Checking
procedures" on page 20.
1 Unplug the 4-way valve connector from the appropriate PCB.
No Perform a check the main PCB,
2 Measure the resistance of the 4-way valve coil between the see "2.11 Main PCB" on
pins of the 4-way valve connector. page 39.
Result: The measured value must be 46 ± 4 Ω ± 10%.
Is the measured value correct? Action To perform a position check of the 4-way valve
Yes Continue with the next step. 1 First perform an electrical check of the 4‑way valve, see
"2.1.1 Checking procedures" on page 20.
No Replace the 4‑way valve coil, see
"2.1.2 Repair procedures" on When outdoor temperature is mild and unit can switch between
page 21. heating and cooling
When outdoor temperature is mild and unit can switch between INFORMATION
heating and cooling
This procedure is ONLY possible when the outdoor
INFORMATION temperature is within the temperature range for both
Heating and Cooling operation mode. See the databook
This procedure is ONLY possible when the outdoor
on Business Portal for the temperature range of the
temperature is within the temperature range for both
operation modes.
Heating and Cooling operation mode. See the databook
on Business Portal for the temperature range of the INFORMATION
operation modes.
It is recommended to connect the service monitoring tool to
3 Connect the 4‑way valve connector to the appropriate PCB. the unit and verify the operation mode of the 4-way valve.
4 Turn ON the unit using the respective circuit breaker. 2 Check with a contact thermometer (or by touching) if the flow
5 With the 4‑way valve connector connected to the PCB, through the 4-way valve corresponds with the flow shown in the
measure the voltage on the 4‑way valve connection of the PCB. flow diagram. (See "5.3 Piping diagram" on page 68).
Result: The measured voltage MUST be 12 V DC. Is the flow correct? Action
6 Measure the voltage on the 4‑way valve connection on the Yes Skip the next step of this
PCB. procedure.
Result: The measured voltage MUST be 0 V DC. No Perform the next step of this
procedure.
To install the main 4-way valve body Is the problem solved? Action
No Return to the troubleshooting of
1 Install the 4‑way valve in the correct location.
the specific error and continue
2 Wrap a wet rag around the 4‑way valve and solder the 4‑way with the next procedure.
valve pipes to the 4‑way valve.
a 4‑way valve pipe 2 Turn ON the unit using the respective circuit breaker.
b 4‑way valve
c Putty
3 Start the unit operation (via the user interface, operation switch,
d Insulation …).
3 Install the putty and the insulation in their original location. 4 Listen to the compressor when it tries to operate. Judge if a
mechanical lock is present.
4 Install the 4‑way valve coil on the 4‑way valve body, see
"2.1.2 Repair procedures" on page 21. INFORMATION
5 Add refrigerant to the refrigerant circuit, see "3.2.2 Repair If a mechanical lock is present, also check for the root
procedures" on page 61. cause of impurities in the refrigerant causing mechanical
lock of the compressor. See "3.2.1 Checking
To install the 4-way valve coil procedures" on page 59.
1 Install the 4‑way valve coil on the 4‑way valve body. A mechanical lock is present Action
on the compressor?
Yes Replace the compressor, see
"2.2.2 Repair procedures" on
page 24.
No Perform an mechanical check of
the compressor, see
"2.2.1 Checking procedures" on
page 22.
WARNING
When reconnecting a connector to the PCB, do NOT apply
force, as this may damage the connector or connector pins
of the PCB.
5 Fix the 4‑way valve coil harness using new tie straps.
Is the problem solved? Action
Yes No further actions required.
INFORMATION
Note the position of the Faston connectors on the
compressor wire terminals to allow correct connection
during installation.
a a
a Damper
INFORMATION
The compressor dampers may look different.
Compressor dampers and Action
piping are in a good a
condition?
Yes Perform an electrical check of the
a Faston connectors
compressor, see "2.2.1 Checking
procedures" on page 22. 5 Measure the resistance between the compressor motor
No Replace the compressor, see windings U-V, V-W and U-W. All measurements MUST be the
"2.2.2 Repair procedures" on same.
page 24.
CAUTION
To perform an electrical check of the compressor Before measuring the compressor motor windings
resistance, measure the resistance of the multimeter
1 First perform a mechanical check of the compressor, see probes by holding the probes against each other. If the
"2.2.1 Checking procedures" on page 22. measured resistance is NOT 0 Ώ, this value MUST be
2 Open the compressor insulation. substracted from the measured winding resistance.
a Compressor wire terminals cover 11 Measure the current in each phase U-V, V-W and U-W. All
measurements MUST be the same.
Note the position of the Faston connectors on the Prerequisite: Remove the compressor insulation.
compressor wire terminals to allow correct connection Prerequisite: Recuperate the refrigerant from the refrigerant circuit,
during installation. see "3.2.2 Repair procedures" on page 61.
1 If needed, remove any parts to create more space for the
removal of the compressor.
INFORMATION
The compressor dampers may look different.
7 Remove the bushings and keep them for re-use.
8 Keep the putty for re-use.
9 To install the compressor, see "2.2.2 Repair procedures" on
page 24.
INFORMATION
a
The compressor dampers may look different.
a Faston connectors 3 Remove the caps from the compression pipe and suction pipe.
INFORMATION CAUTION
Note the position of the Faston connectors on the The oil in the compressor is hygroscopic. Therefore
compressor wire terminals to allow correct connection remove the caps from the compressor pipes as late as
during installation. possible.
4 Cut the compressor pipes (below the soldered joint) using a 4 Wrap a wet rag around the compressor pipes and solder the
pipe cutter. compressor pipes to the refrigerant pipes.
a Compressor pipe 8 Add refrigerant to the refrigerant circuit, see "3.2.2 Repair
procedures" on page 61.
CAUTION
9 Install the compressor insulation, see "2.2.2 Repair
Overheating the compressor pipes (and the oil inside the procedures" on page 24.
compressor pipes) will damage or destroy the compressor.
Is the problem solved? Action
5 Install the putty in the correct location. Yes No further actions required.
6 Connect the Faston connectors to the compressor wire No Return to the troubleshooting of
terminals U, V and W the specific error and continue
a a with the next procedure.
INFORMATION
Below is an example of the resistance measurements in
which the common wire is connected to pin 6 of the
expansion valve motor connector. Connections may differ
according to the type of expansion valve.
▪ Connector pin 1‑6,
▪ Connector pin 2‑6,
▪ Connector pin 3‑6,
▪ Connector pin 4‑6. a Expansion valve motor
b Expansion valve motor harness
a Connector
Is the measured resistance Action
correct?
Yes Component is OK. Return to the a Expansion valve motor
troubleshooting of the specific INFORMATION
error and continue with the next
step. The expansion valve and motor can have a different
configuration / layout.
No Replace the expansion valve
motor, "2.3.2 Repair 2 Cut all tie straps that fix the expansion valve motor harness.
procedures" on page 27.
3 Disconnect the expansion valve motor connector from the main
PCB.
Problem solved?
4 To install the expansion valve motor, see "2.3.2 Repair
After all checking procedures listed above have been performed: procedures" on page 27.
Is the problem solved? Action
To remove the expansion valve body
Yes No further actions required.
No Return to the troubleshooting of Prerequisite: Recuperate the refrigerant from the refrigerant circuit,
see "3.2.2 Repair procedures" on page 61.
the specific error and continue
with the next procedure. Prerequisite: If needed, remove any parts or insulation to create
more space for the removal.
2.3.2 Repair procedures 1 Remove the expansion valve motor, see "2.3.2 Repair
procedures" on page 27.
To remove the expansion valve motor 2 Remove the putty. Keep for re-use.
Prerequisite: Stop the unit operation (via the user interface,
operation switch, …).
Prerequisite: Turn OFF the respective circuit breaker.
Prerequisite: Remove the required plate work, see "2.13 Plate
work" on page 44.
Prerequisite: If needed, remove any parts or insulation to create
more space for the removal.
1 Pull up the expansion valve motor to remove it from the
expansion valve body.
a Putty a Putty
b Expansion valve pipe b Expansion valve pipe
c Expansion valve body c Expansion valve body
a b a b
INFORMATION INFORMATION
The expansion valve and motor can have a different The expansion valve and motor can have a different
configuration / layout. configuration / layout.
3 Cut the expansion valve pipes using a pipe cutter. 3 Reinstall the putty.
4 Remove the expansion valve body. 4 To install the expansion valve motor, see "2.3.2 Repair
procedures" on page 27.
5 To install the expansion valve body, see "2.3.2 Repair
procedures" on page 27. 5 Add refrigerant to the refrigerant circuit, see "3.2.2 Repair
procedures" on page 61.
To install the expansion valve body
About the installation of the expansion valve
1 Install the expansion valve body in the correct location.
motor
2 Wrap a wet rag around the expansion valve body and solder
the refrigerant pipes to the expansion valve body. NOTICE
Overheating the valve will damage or destroy it. To install the expansion valve motor with clip
1 Install the expansion valve motor on the expansion valve body.
INFORMATION
The expansion valve motor is equipped with a pipe
retention clip. Install the pipe retention clip over the pipe to
lock the expansion valve motor.
INFORMATION
When the unit is operating in heating mode, the high
pressure port is the gas service port. When the unit is
operating in cooling (defrost) mode, the high pressure port
is the liquid service port.
a
a Screw 5 Measure the resistance between the Faston connections of the
b Front panel motor high pressure switch to check if it is open or closed.
2 Disconnect the harness from the front panel motor. 6 Compare the result with the trigger and reset conditions of the
3 To install the front panel motor, see "2.4.2 Repair high pressure switch (graphic below).
procedures" on page 29.
INFORMATION
To install the front panel motor If the high pressure switch was triggered open, it will stay
open until the refrigerant pressure drops below the reset
1 Connect the harness to the front panel motor connector.
pressure of the high pressure switch.
2 Install the front panel motor on the indoor unit and tighten using
the 2 screws. a
CAUTION
Make sure the motor axle is well aligned with the slot in the d
gear when installing the motor.
b a
c
f e b
a High pressure switch protection control
b Pressure
c High pressure switch closed
d High pressure switch open
e High pressure switch operating pressure
f High pressure switch reset pressure
INFORMATION
In most cases, the user interface allows to monitor the high
pressure.
If the state of the high pressure switch (open or closed)
matches the state determined through the measured
pressure, but the pressure is NOT correct on the user
a interface display, replace the applicable PCB.
a Screw High pressure switch Then
b Front panel motor
connector measurements are
Is the problem solved? Action correct?
Yes No further actions required. Yes High pressure switch is OK.
No Return to the troubleshooting of Return to the troubleshooting of
the specific error and continue the specific error and continue
with the next procedure. with the next procedure.
No Replace the high pressure
switch, see "2.5.2 Repair
2.5 High pressure switch procedures" on page 31.
CAUTION
Overheating the pressure switch will damage or destroy it.
3 Connect the Faston connectors to the high pressure switch.
4 Add refrigerant to the refrigerant circuit, see "3.2.2 Repair
procedures" on page 61.
Is the problem solved? Action
Yes No further actions required.
No Return to the troubleshooting of
the specific error and continue
with the next procedure.
a
b a e a Indoor unit fan motor cover
a Grouding wire cover screw
b Grounding wire screw
4 Put the switch box in place.
c Heat exchanger thermistor c
d Indoor unit PCB
e Switch box screw
f Switch box
4 Disconnect the connectors of the indoor unit fan motor and the
front wiring from the indoor unit PCB
5 Remove the screw and remove the switch box from the indoor
unit.
f
6 Click the indoor unit fan motor cover out of the indoor unit.
b a e
a Grouding wire cover screw
b Grounding wire screw
c Heat exchanger thermistor
d Indoor unit PCB
e Switch box screw
f Switch box
5 Route the connectors of the indoor unit fan motor and front
wiring inside the switch box and connect them to the indoor unit
PCB.
6 Install and tighten the screw to secure the switch box.
7 Install the heat exchanger thermistor in its holder.
a
8 Connect the grounding wire to the heat exchanger using the
a Indoor unit fan motor cover
screw.
7 Remove the rubber from the indoor unit.
9 Install the grounding wire cover using the screw.
8 Remove the indoor unit fan motor from the indoor unit.
Is the problem solved? Action
9 To install the indoor unit fan motor, see "2.7.2 Repair Yes No further actions required.
procedures" on page 32.
No Return to the troubleshooting of
To install the DC fan motor assembly the specific error and continue
with the next procedure.
1 Install the indoor unit fan motor in its correct location on the fan.
a Connector S102
Is the measured voltage on the Action
indoor unit PCB correct?
Yes Return to "2.8.1 Checking
procedures" on page 34 of the
indoor unit PCB and continue
with the next procedure.
No Replace the indoor unit PCB, see
"2.8.2 Repair procedures" on
page 35.
2 Check the power supply from the outdoor unit to the indoor unit,
see "3.1.1 Checking procedures" on page 58.
Is the power supply from the Action
outdoor unit to the indoor unit
correct?
Yes Correct the wiring between the
power supply terminal of the
indoor unit and the indoor unit
PCB, see "2.8.2 Repair
procedures" on page 35.
No See "To check the power supply
from the outdoor unit to the
indoor unit" ("3.1.2 Repair
procedures" on page 58) for the
a
next steps.
a HAP LED
To perform an electrical check of the indoor unit Does the HAP LED blink in Action
PCB regular intervals (1 second
ON/1 second OFF)?
Prerequisite: Stop the unit operation (via the user interface,
Yes Return to "2.8.1 Checking
operation switch, …).
procedures" on page 34 of the
Prerequisite: Turn OFF the respective circuit breaker. indoor unit PCB and continue
Prerequisite: Remove the required plate work, see "2.13 Plate with the next procedure.
work" on page 44. No Replace the indoor unit PCB, see
1 Turn ON the power of the unit. "2.8.2 Repair procedures" on
page 35.
2 Measure the voltage between the pins 1‑4 of the connector
S102. The measured voltage MUST be 320 VDC.
To check if the correct spare part is installed
1 Visit your local spare parts webbank.
3 Check that the wiring corresponds with the wiring diagram, see To remove the indoor unit PCB
"5.2 Wiring diagram" on page 65.
Is the wiring on the indoor unit Action INFORMATION
PCB correct? As the indoor unit PCB exists of two parts (power PCB and
Yes Return to "2.8.1 Checking control PCB) which can be replaced separately, only
procedures" on page 34 of the replace the appropriate part of the indoor unit PCB.
indoor unit PCB and continue
Prerequisite: Stop the unit operation (via the user interface,
with the next procedure. operation switch, …).
No Adjust the wiring of the indoor Prerequisite: Turn OFF the respective circuit breaker.
unit PCB, see "2.8.2 Repair
procedures" on page 35. Prerequisite: Remove the required plate work, see "2.13 Plate
work" on page 44.
To check the fuse of the indoor unit PCB 1 Disconnect all connectors from the indoor unit PCB.
1 Measure the continuity of the fuse. If no continuity is measured, 2 Carefully pull the indoor unit PCB from the PCB supports.
the fuse is blown.
a
a Fuse
Blown fuse on the indoor unit Action
PCB?
Yes Replace the blown fuse, see
"2.8.2 Repair procedures" on
page 35.
No Return to "2.8.1 Checking
procedures" on page 34 of the
indoor unit PCB and continue
with the next procedure.
Problem solved?
After all checking procedures listed above have been performed:
Is the problem solved? Action
Yes No further actions required.
b b b b
b b b b
b a b b a b
a Indoor unit (power) PCB a Indoor unit (power) PCB
b PCB support b PCB support
c Indoor unit (control) PCB c Indoor unit (control) PCB
3 Remove the indoor unit PCB from the indoor unit. 2 Connect all connectors to the indoor unit PCB.
4 To install the indoor unit PCB, see "2.8.2 Repair procedures" on INFORMATION
page 35.
Use the wiring diagram and connection diagram for correct
To install the indoor unit PCB installation of the connectors, see "5.2 Wiring diagram" on
page 65.
INFORMATION
WARNING
As the indoor unit PCB exists of two parts (power PCB and
control PCB) which can be replaced separately, only When reconnecting a connector to the PCB, do NOT apply
replace the appropriate part of the indoor unit PCB. force, as this may damage the connector or connector pins
of the PCB.
1 Install the indoor unit PCB in the correct location on the PCB
supports. Is the problem solved? Action
Yes No further actions required.
No Return to "2.8.1 Checking
procedures" on page 34 of the
indoor unit PCB and continue
with the next procedure.
To adjust the wiring of the indoor unit PCB 2.9 Intelligent thermal sensor
1 Adjust the wiring according to the wiring diagram and
connection diagram, see "5.2 Wiring diagram" on page 65. 2.9.1 Checking procedures
2 Check that all wires are properly connected and that all 1 As there is no specific check procedure for this component, first
connectors are fully plugged‑in. All colour codes MUST perform a check of the indoor unit PCB to check if the intelligent
correspond. thermal sensor needs to be replaced. See "2.8.1 Checking
3 Check that no connectors or wires are damaged. procedures" on page 34.
Is the problem solved? Action After complete check of the Action
indoor unit PCB, is the
Yes No further actions required.
problem solved?
No Return to "2.8.1 Checking
Yes No further actions required.
procedures" on page 34 of the
indoor unit PCB and continue No Replace the intelligent thermal
with the next procedure. sensor, see "2.9.2 Repair
procedures" on page 37.
To remove a fuse of the indoor unit PCB
1 Remove the fuse from the PCB. 2.9.2 Repair procedures
a
a Fuse
2 To install a fuse on the indoor unit PCB, see "2.8.2 Repair
procedures" on page 35.
CAUTION
Make sure the fuse is plugged‑in correctly (contact with the
fuse holder).
a
a Fuse
Is the problem solved? Action
Yes No further actions required.
No Return to "2.8.1 Checking
procedures" on page 34 of the
indoor unit PCB and continue
with the next procedure.
WARNING
When reconnecting a connector to the PCB, do NOT apply
force, as this may damage the connector or connector pins
of the PCB.
Is the problem solved? Action
Yes No further actions required.
No Return to the troubleshooting of
the specific error and continue
with the next procedure.
a
2.10 Inverter PCB
1 Measure the voltage between the black and white wires. Prerequisite: Remove the required plate work, see "2.13 Plate
work" on page 44.
Class 20~35
1 Turn ON the power of the unit.
2 Locate the HAP LED on the main PCB.
Class 20~35
a
b a
a Black wire
b White wire
Class 42~50
b a
a HAP LED
a Black wire
b White wire
a HAP LED
Does the HAP LED blink in Action
regular intervals (1 second
ON/1 second OFF)? a
Yes Return to "2.11.1 Checking a Fuse
procedures" on page 39 of the
Class 42~50
main PCB and continue with the
next procedure. a
No Replace the main PCB, see
"2.11.2 Repair procedures" on
page 41.
NOTICE
Also check that the correct spare part is installed for the
capacity adapter.
Is the correct spare part for the Action
PCB installed?
a Fuse
Yes Return to "2.11.1 Checking
procedures" on page 39 of the Blown fuse on the main PCB? Action
main PCB and continue with the Yes Replace the blown fuse, see
next procedure. "2.11.2 Repair procedures" on
No Replace the main PCB, see page 41.
"2.11.2 Repair procedures" on No Return to "2.11.1 Checking
page 41. procedures" on page 39 of the
main PCB and continue with the
To check the wiring of the main PCB next procedure.
1 Check that all wires are properly connected and that all Problem solved?
connectors are fully plugged‑in. All colour codes MUST
correspond. After all checking procedures listed above have been performed:
2 Check that no connectors or wires are damaged. Is the problem solved? Action
3 Check that the wiring corresponds with the wiring diagram, see Yes No further actions required.
"5.2 Wiring diagram" on page 65. No Return to the troubleshooting of
Is the wiring on the main PCB Action the specific error and continue
correct? with the next procedure.
2.11.2 Repair procedures 4 To install the main PCB, see "2.11.2 Repair procedures" on
page 41.
To correct the wiring from the main power supply
To install the main PCB
terminal to the main PCB
1 Apply heat sink compound to the heat sink.
1 Make sure that all wires are firmly and correctly connected, see
"5.2 Wiring diagram" on page 65. 2 Install the main PCB on the correct location in the switch box.
2 Check the continuity of all wires. Class 20~35
3 Replace any damaged or broken wires. a a
Is the problem solved? Action
Yes No further actions required.
No Return to "2.11.1 Checking
procedures" on page 39 of the
PCB and continue with the next
procedure. a
a
a
a
a Screw
a a
Class 42~50 a Screw
a a a
For all models
3 Install and tighten the screws.
4 Connect all connectors to the main PCB.
INFORMATION
Use the wiring diagram and connection diagram for correct
installation of the connectors, see "5.2 Wiring diagram" on
page 65.
a
Is the problem solved? Action
Yes No further actions required.
No Return to "2.11.1 Checking
procedures" on page 39 of the
PCB and continue with the next
procedure.
a
a
a Fuse
Class 42~50
a
a
a Fuse
Class 42~50
a
a Fuse
Is the problem solved? Action
Yes No further actions required.
No Return to "2.11.1 Checking
procedures" on page 39 of the
PCB and continue with the next
procedure.
To install a fuse on the main PCB To perform a mechanical check of the propeller
1 Install the fuse on the correct location on the PCB. fan blade assembly
CAUTION Prerequisite: Stop the unit operation (via the user interface,
operation switch, …).
Make sure the fuse is plugged‑in correctly (contact with the
fuse holder). Prerequisite: Turn OFF the respective circuit breaker.
Prerequisite: Remove the required plate work, see "2.13 Plate
work" on page 44.
1 If propeller fan blade touches the bellmounth, check if the fan
motor is correctly mounted on its base, see "2.12.2 Repair
procedures" on page 43.
1 First perform a mechanical check of the DC fan motor 3 To install the propeller fan blade assembly, see "2.12.2 Repair
assembly, see "2.12.1 Checking procedures" on page 42. procedures" on page 43.
2 Measure the resistance between the pins 1-2, 1-3, and 2-3 of To remove the DC fan motor assembly
the DC fan motor connector. All measurements MUST be
15~20Ω. 1 Remove the propeller fan blade assembly from the DC fan
motor assembly, see "2.12.2 Repair procedures" on page 43.
INFORMATION
2 Disconnect the DC fan motor connector from the main PCB.
Winding resistance values above are given for reference.
3 Unlock the ferrite bead.
You should NOT be reading a value in kΩ or a short‑circuit.
Make sure that the propeller fan blade does NOT rotate, as 4 Cut the tie strap.
this could affect resistance measurements.
5 Detach the DC fan motor harness from the switch box.
3 Measure the insulation resistance for the motor terminals. 6 Slightly bend the harness retainers to detach the DC fan motor
Measurements between each phase and ground must be harness.
>1°MΩ.
7 Remove the 4 screws that fix the DC fan motor assembly.
DC fan motor resistance Action
measurements are correct? 8 Remove the DC fan motor assembly from the unit.
Yes Return to the troubleshooting of 9 To install the DC fan motor assembly, see "2.12.2 Repair
the specific error and continue procedures" on page 43.
with the next procedure.
To install the DC fan motor assembly
No Replace the DC fan motor, see
"2.12.2 Repair procedures" on 1 Install the DC fan motor assembly in the correct location.
page 43.
2 Fix the DC fan motor assembly to the unit by tightening the
screws.
Problem solved?
3 Route the DC fan motor harness through the harness retainers
After all checking procedures listed above have been performed: and bend the harness retainers to attach the DC fan motor
Is the problem solved? Action harness.
Yes No further actions required. 4 Attach the DC fan motor harness to the switch box.
No Return to the troubleshooting of 5 Install a new tie strap to fix the DC fan motor harness to the
the specific error and continue switch box.
with the next procedure.
6 Connect the DC fan motor connector to the connector on the
main PCB.
7 Lock the ferrite bead.
3×
2
1
1
2 1
1×
2 a Screw
b Top plate
2 Remove the top plate.
a a
a Screw
b Front plate
2 Remove the front plate.
d
To remove the switch box
INFORMATION
e
This procedure is just an example and may differ on some
details for your actual unit.
f
Prerequisite: Stop the unit operation (via the user interface,
operation switch, …).
a
Prerequisite: Turn OFF the respective circuit breaker.
Prerequisite: Remove the required plate work, see "2.13 Plate
work" on page 44.
1 Remove the insulation on the upper side of the switch box.
f
b
a Cable tie
b Switch box a
8 Lift and remove the switch box from the outdoor unit.
9 To install the switch box, see "2.13 Plate work" on page 44.
INFORMATION
Use the wiring diagram and connection diagram for correct
installation of the connectors, see "5.2 Wiring diagram" on
page 65.
WARNING
When reconnecting a connector to the PCB, do NOT apply
force, as this may damage the connector or connector pins
of the PCB.
6 Fix the wiring to the switch box using a new cable tie.
INFORMATION
If you CANNOT find the user interface or you use another
optional controller. Pull the front panel carefully up by hand
as shown in the following figure.
b
a Cable tie
b Switch box
7 Install the insulation on the upper side of the switch box.
b a
b
c
Note: Press and hold again for at least 2 seconds to close the
front panel.
4 Turn the power supply off.
3 Push the right arm lightly to the right to disconnect the shaft
from the shaft slot on the right side.
a
b
c
b d
c
a Connector
b Wire clamp
c Screw cover
a
d Long flat plate wrapped in a cloth
a Arm
b Shaft 6 Push the front grille up and then towards the mounting plate to
c Shaft slot remove the front grille from the 3 hooks.
4 Disconnect the front panel shaft from the shaft slot on the left
side.
a
a Hook
b c Prerequisite: If working space is limited.
a
7 Insert a flat screwdriver next to the hooks.
a Arm
8 Pull the front grille up using the flat screwdriver and push
b Shaft slot
c Shaft towards the mounting plate.
a
b a Hook
b Flat screwdriver
To remove the front grille 4 Insert the wire harness back into the connector and secure it
with the wire clamp.
CAUTION 5 Close the front panel. Refer to "To close the front panel" on
Wear protective gloves. page 47.
1 Open the front panel. Refer to "To open the front panel" on
page 47.
To remove the electrical wiring box cover 4 Measure the resistance on the following locations of the reactor.
Resistance values MUST be as follows:
1 Remove the front grille.
Location Resistance (Ω)
2 Remove 1 screw from the electrical wiring box.
1,2‑3,4 0.037 ± 20%
3 Open the electrical wiring box cover by pulling it to the front. 5‑8 0.19 ± 20%
4 Remove the electrical wiring box cover from the 2 rear hooks.
b
2 c
c
1
a
Is the measured resistance Action
a Screw correct?
b Electrical wiring box Yes Return to the troubleshooting of
c Rear hook
the specific error and continue
5 To re-install the cover, first attach the electrical wiring box to the with the next step.
hooks, close the electrical wiring box, and re-install the screw.
No Replace the reactor, see
"2.14.2 Repair procedures" on
2.14 Reactor page 49.
1 Remove the required plate work, see "2.13 Plate work" on 1 Remove the required plate work, see "2.13 Plate work" on
page 44. page 44.
Confirm rectifier voltage is below 10 V DC before Confirm rectifier voltage is below 10 V DC before
proceeding. proceeding.
3 Remove the cover of the compressor wire terminals. 3 Remove the cover of the compressor wire terminals.
a a
1 Install the reactor in the correct location and install the clip.
2 Connect the reactor connector.
3 Install the cover of the compressor wire terminals.
c
a
Repair procedures
INFORMATION
To replace the motor, the complete gearcase assembly
MUST be replaced.
Checking procedures
To perform an electrical check of the swing flap motor
Prerequisite: Stop the unit operation (via the user interface,
operation switch, …).
Prerequisite: Turn OFF the respective circuit breaker. a b
Prerequisite: Remove the required plate work, see "2.13 Plate a Screw
work" on page 44. b Swing flap motor gearcase assembly
1 Disconnect the motor connector from the indoor unit PCB. 3 Disconnect the swing flap motor harness from the swing flap
motor.
2 Measure the resistance between the following pins of the motor
connector. The measurements MUST be as shown in the table 4 To install the swing flap motor gearcase assembly, see "Repair
below. procedures" on page 51.
Checking procedures
To perform an electrical check of the swing flap motor
Prerequisite: Stop the unit operation (via the user interface,
operation switch, …). c a
Prerequisite: Turn OFF the respective circuit breaker. a Fan guard
b Rocker arm
Prerequisite: Remove the required plate work, see "2.13 Plate c Swing raster
work" on page 44.
4 Remove the 3 screws from the swing flap motor gear case
1 Disconnect the motor connector from the indoor unit PCB. assembly. Do NOT yet remove the assembly from the indoor
2 Measure the resistance between the following pins of the motor unit.
connector. The measurements MUST be as shown in the table
below.
Pins Measured resistance (Ω) a
1-2 235
1-3
1-4
1-5
2-3 470
2-4
2-5
3-4
3-5
4-5 a b a
a Screw
Swing flap motor resistance Action b Swing flap motor gearcase assembly
measurements are correct? 5 Disconnect the rocker arm from the swing raster.
Yes Return to the troubleshooting of 6 Remove the swing flap motor gear case assembly from the
the specific error and continue indoor unit.
with the next procedure.
7 Disconnect the harness from the swing flap motor.
No Replace the swing flap motor,
see "Repair procedures" on 8 Disconnect the harness from the swing raster motor.
page 52. 9 To install the swing flap motor gearcase assembly, see "Repair
procedures" on page 52.
1 Connect the harness to the swing raster motor connector. Prerequisite: Remove the required plate work, see "2.13 Plate
work" on page 44.
2 Install the swing flap motor gearcase assembly on the indoor
1 Disconnect the motor connector from the indoor unit PCB.
unit. Install the 3 screws, but do NOT yet tighten them.
2 Measure the resistance between the following pins of the motor
connector. The measurements MUST be as shown in the table
below.
a
Pins Measured resistance (Ω)
1-2 235
1-3
1-4
1-5
2-3 470
2-4
2-5
3-4
a b a 3-5
a Screw 4-5
b Swing flap motor gearcase assembly
3 Connect the rocker arm to the swing raster. Swing raster motor resistance Action
measurements are correct?
b
Yes Return to the troubleshooting of
the specific error and continue
with the next procedure.
No Replace the swing raster motor,
see "2.17.2 Repair
procedures" on page 53.
Yes No further actions required. Prerequisite: Stop the unit operation (via the user interface,
operation switch, …).
No Return to the troubleshooting of
the specific error and continue Prerequisite: Turn OFF the respective circuit breaker.
with the next procedure. Prerequisite: Remove the required plate work, see "2.13 Plate
work" on page 44.
2.17 Swing raster motor 1 Locate the thermistor and remove the insulation if needed.
Check that the thermistor is correctly installed and that there is
thermal contact between the thermistor and the piping or
2.17.1 Checking procedures ambient.
a b
f e d
d e
a Tie strap
b Insulation
c Thermistor wire
d Clip
e Thermistor
f Thermistor holder
3 Cut and remove the insulation.
4 Pull the clip that fixes the thermistor.
5 Remove the thermistor from the thermistor holder. f
6 Cut all tie straps that fix the thermistor harness. a Clip
b Thermistor
7 Disconnect the thermistor connector from the appropriate PCB c Thermistor holder
and remove the thermistor. d Insulation
e Thermistor wire
f Tie strap
2 Connect the thermistor connector to the appropriate PCB.
INFORMATION
All thermistors have a resistance tolerance of 5%.
INFORMATION
In most cases, the user interface allows to monitor the
thermistors.
If the measured resistance value matches the resistance
determined through the measured temperature, but the a Wifi control PCB assembly
temperature for the corresponding thermistor is NOT
correct on the user interface display, replace the applicable 3 To install the wifi control PCB assembly, see "2.19.2 Repair
PCB. procedures" on page 57.
Does the measured resistance Action To install the wifi control PCB
of the thermistor match with
the temperature determined 1 Click the wifi control PCB assembly on the indoor unit.
resistance? a
Yes Thermistor is OK. Return to the
troubleshooting of the specific
error and continue with the next
procedure.
No Replace the specific thermistor,
see "Repair procedures" on
page 57.
Repair procedures
As the room thermistor is located on the same PCB as the humidity
sensor, see "2.6 Humidity sensor" on page 32 for the repair
procedures.
3 Third party components To check the wiring between the outdoor unit and
the indoor unit
1 Check that all wires are properly connected and that all
3.1 Electrical circuit connectors are fully plugged‑in. All colour codes MUST
correspond.
3.1.1 Checking procedures 2 Check that no connectors or wires are damaged.
To check the power supply of the unit 3 Check that the wiring corresponds with the wiring diagram, see
"5.2 Wiring diagram" on page 65.
Prerequisite: Stop the unit operation (via the user interface,
operation switch, …). Is all wiring between the Action
outdoor unit and the indoor
Prerequisite: Turn OFF the respective circuit breaker. unit correct?
Prerequisite: Remove the required plate work, see "2.13 Plate Yes Return to the troubleshooting of
work" on page 44. the specific error and continue
1 Check that the power supply cables and earth connection are with the next procedure.
firmly fixed to the power supply terminal X1M. No Adjust the wiring where needed,
2 Measure the insulation resistance between each power supply see "3.1.2 Repair procedures" on
terminal and the ground using a megger device of at least page 58.
500 V DC. All measurements MUST be >1MΩ. If insulation
resistance is <1MΩ, earth leakage is present. To check the wiring between the unit and the
3 Turn ON the unit using the respective circuit breaker. remote controller
4 Measure the voltage between L and N on the power supply 1 Make sure that all wires are firmly and correctly connected, see
terminal X1M. The voltage MUST be 230 V AC ± 10%. "5.2 Wiring diagram" on page 65.
Is the measured voltage Action 2 Check the continuity of all wires.
(power supply) correct? 3 Replace any damaged or broken wires.
Yes Return to the troubleshooting of
Is the problem solved? Action
the specific error and continue
with the next procedure. Yes No further actions required.
No Adjust the power supply, see No Return to the troubleshooting of
"3.1.2 Repair procedures" on the specific error and continue
page 58. with the next procedure.
To check the power supply from the outdoor unit 3.1.2 Repair procedures
to the indoor unit
To adjust the power supply
Prerequisite: Stop the unit operation (via the user interface,
operation switch, …). 1 Make sure that the power source is in line with the requirements
Prerequisite: Turn OFF the respective circuit breaker. described in the databook.
Prerequisite: Remove the required plate work, see "2.13 Plate Is the problem solved? Action
work" on page 44. Yes No further actions required.
1 Check that the power supply cables and earth connection are No Return to the troubleshooting of
firmly fixed to the indoor unit power supply terminal X1M. the specific error and continue
2 Turn ON the unit using the respective circuit breaker. with the next procedure.
To adjust the wiring between the outdoor unit and The refrigerant circuit stop Action
the indoor unit valves are open?
Yes Return to the troubleshooting of
1 Adjust the wiring according to the wiring diagram and
the specific error and continue
connection diagram, see "5.2 Wiring diagram" on page 65.
with the next procedure.
2 Check that all wires are properly connected and that all No Open the stop valves of the
connectors are fully plugged‑in. All colour codes MUST refrigerant circuit, see
correspond. "3.2.2 Repair procedures" on
3 Check that no connectors or wires are damaged. page 61.
Is the problem solved? Action
To check if the refrigerant circuit is clogged
Yes No further actions required.
Prerequisite: Stop the unit operation (via the user interface,
No Return to the troubleshooting of
operation switch, …).
the specific error and continue
with the next procedure. Prerequisite: Turn OFF the respective circuit breaker.
1 Wait for the refrigerant to reach the outdoor temperature.
To adjust the wiring between the indoor unit and 2 Connect a manometer to the service port.
the remote controller
3 Measure the low pressure as a reference.
1 Adjust the wiring according to the wiring diagram and
4 Turn ON the power of the unit.
connection diagram, see "5.2 Wiring diagram" on page 65.
5 Activate Cooling operation via the user interface.
2 Check that all wires are properly connected and that all
connectors are fully plugged‑in. All colour codes MUST 6 Again measure the low pressure.
correspond.
Low pressure lower than Then
3 Check that no connectors or wires are damaged. expected?
Is the problem solved? Action Yes Obstruction is possible.
Yes No further actions required. No Obstruction is less likely.
No Return to the troubleshooting of 7 Using a thermometer, check for a temperature drop of minimum
the specific error and continue 4°C. The obstruction is most likely located where this
with the next procedure. temperature drop occurs.
Temperature drop found? Action
3.2 Refrigerant circuit Yes Replace the clogged part, see
"3.2.2 Repair procedures" on
3.2.1 Checking procedures page 61.
No Return to the troubleshooting of
INFORMATION the specific error and continue
It is recommended to perform the checks in the listed with the next procedure.
order.
To check if the refrigerant circuit is correctly
To check if the stop valves are open charged
Prerequisite: Remove the required plate work, see "2.13 Plate Due to the relationship to pressure control and electronic expansion
work" on page 44. valve control, the amount of refrigerant needs to be examined
1 Remove the caps. according to operating conditions.
c
a Cap
b Liquid stop valve
c Gas stop valve
2 Check if the stop valves are completely open.
a a
a Vacuum pump
b Connect flexible hose to service port 3 stop valve
c To recovery pump
L Low pressure
H High pressure
V Vacuum
R Refrigerant
c
3 To add refrigerant, see "3.2.2 Repair procedures" on page 61.
a Cap
b Liquid stop valve Is the problem solved? Action
c Gas stop valve
Yes No further actions required.
2 Completely open the stop valves by screwing the stop valve
No Return to the troubleshooting of
screw counterclockwise.
the specific error and continue
Is the problem solved? Action with the next procedure.
Yes No further actions required.
No Return to the troubleshooting of
the specific error and continue To add refrigerant
with the next procedure.
1 See the installer reference guide for the correct procedure.
Is the problem solved? Action
Yes No further actions required.
Repair information ▪ Make sure the flare has the correct size (use a flare gauge).
▪ Make sure no particles remain in the piping.
Refrigerant piping handling
▪ Apply just a drop of refrigerant oil on the inner surface of the
▪ Make sure that the applied pressure is never higher than the unit flare.
design pressure indicated on the nameplate (PS).
▪ Make sure the flare connection is tightened with the correct
▪ Work according to the F‑gas regulation and/or local regulations. torque (torque values refer to installation manual).
▪ Make sure the correct amount of refrigerant is charged after repair ▪ Brazing:
according to the F‑gas regulation label on the unit (factory +
additional where required). ▪ Use the correct brazing tool.
▪ Make sure to use the appropriate equipment and tools according ▪ Use a phosphor copper filler metal (silver composition of 0 to
to the refrigerant and unit type. 2%). Do not use flux material.
▪ Charge non‑azeotropic refrigerant (e.g. R410A) always in a liquid ▪ Flush the piping before brazing with nitrogen to avoid oxidation
state. of the inside of the copper tubes (nitrogen purity ≥99.99%).
4 Maintenance
CAUTION
Avoid bending or damaging the hair fins of the outdoor unit 5 Soak in lukewarm water for about 10 to 15 minutes.
heat exchanger during the cleaning process.
Is the problem solved? Action
Yes No further actions required.
No Return to the troubleshooting of
the specific error and continue
with the next procedure.
exchanger ▪ If the dust does NOT come off easily, wash the air
filters with a neutral detergent diluted in lukewarm
1 Straighten the hair fins. water. Dry the air filters in the shade.
2 Clear the indoor unit heat exchanger from dust, leaves,… using ▪ Be sure to remove the titanium apatite deodorizing and
a fin-comb or compressed air/N2. silver particle filters.
1
2
4 Wash the air filters with water or clean them with a vacuum
cleaner.
5 Technical data
RED : Red
BLU : Blue
BRN : Brown
WHT : White
Caution
When the main power is turned off and then back on again,
operation will resume automatically.
d
c
M1F
f
b
9.5
R1T
f R1T
R2T
Y1E
e e
M1F
Y1S
a
c
R3T
h h
b
M1C
g d
INFORMATION
The diagrams shown in this manual may be incorrect due
to changes/updates to the unit. Correct diagrams are
supplied with the unit and can also be found in the
technical data book.
i
R1T
R2T
M1F Y1E
g
Y1S
a
e c
S1PH e e e
b
R3T M1C d
j
INFORMATION
The diagrams shown in this manual may be incorrect due
to changes/updates to the unit. Correct diagrams are
supplied with the unit and can also be found in the
technical data book.
Y1E
g
M1F
Y1S e
R3T
f
e
e
c a
S1PH
j
b
d
M1C
INFORMATION
The diagrams shown in this manual may be incorrect due
to changes/updates to the unit. Correct diagrams are
supplied with the unit and can also be found in the
technical data book.
h g f e
a Heat exchanger f Secondary swing flap motor
b Front panel motor g Main swing flap
C Heat exchanger thermistor R1T h Secondary swing flap
e Swing raster motor
o n m l
i Streamer unit
j Indoor unit PCB
k Switch box
l Wifi control PCB
m Humidity sensor PCB (including room thermistor R2T)
n Intelligent thermal sensor
o Swing raster
p Main swing flap motor
p j
h
c
f e o n m l
a Air thermistor R1T i Main + inverter PCB
b Heat exchanger j Service PCB
c Expansion valve k Muffler
d Heat exchanger thermistor R2T l Discharge pipe thermistor R3T
e Muffler with filter m Accumulator
f Stop valve with service port (gas) n Compressor
g Stop valve (liquid) o Fan
h 4‑way valve coil p Fan motor
RXA42~50A
a k
l
r
b
j
c
m
o
i e
h g f q d p
a Air thermistor R1T j 4‑way valve coil
b Heat exchanger k Main + inverter PCB
c Expansion valve l Service PCB
d Muffler m High pressure switch
e Heat exchanger thermistor R2T n Discharge pipe thermistor R3T
f Muffler with filter o Accumulator
g Gas receiver p Compressor
h Stop valve with service port (gas) q Fan
i Stop valve (liquid) r Fan motor
l
r
i c
h d
g c o
f e q c p
a Air thermistor R1T j 4‑way valve coil
b Heat exchanger k Main + inverter PCB
c Muffler l Terminal block
d Heat exchanger thermistor R2T m High pressure switch
e Liquid receiver n Expansion valve
f Stop valve with service port (gas) o Accumulator
g Stop valve (liquid) p Compressor
h Muffler with filter q Fan
i Discharge pipe thermistor R3T r Fan motor
Claim information
Title:
Problem description:
Countermeasures taken:
Provide pictures of the field settings overview (viewable on the user interface).
5 Technical data
5 Press .
5.7.2 To adjust target set temperature in
heating operation 6 Select 10.
7 Press to confirm.
INFORMATION
When there is a big difference between the indoor room 8 Press .
temperature and the set temperature in heating mode, 9 Select 0 (0: auto restart OFF, 1: auto restart ON).
adjust the target set temperature field setting.
10 Press to confirm.
▪ Target temperature = remote controller set temperature +
2.5°C. For example:
5.7.5 To control cooling mode only
Remote controller set temperature = 20°C
Target temperature = 20°C + 2.5°C = 22.5°C Prerequisite: Stop the unit operation (via the user interface,
Thermo off temperature = 24.5°C operation switch, …).
Prerequisite: Turn OFF the respective circuit breaker.
1 Press , , and simultaneously.
1 Cut the jumper J8 on the user interface of the indoor unit.
2 Press .
J8
3 Select SU.
4 Press to confirm. 2 Turn ON the unit using the respective circuit breaker.
5 Press . 3 Start the unit operation (via the user interface, operation switch,
…).
6 Select 7.
7 Press to confirm.
8 Press .
9 Select the value to set the desired target temperature:
▪ 0 = –2,0°C
▪ 1 = –1,0°C
▪ 2 = 0°C (factory setting)
▪ 3 = +1,0°C
▪ 4 = +2,0°C
10 Press to confirm.
2 Press .
3 Select SU.
4 Press to confirm.
5 Press .
6 Select 4.
7 Press to confirm.
ESIE18-03B 2019.06