QXLink 3 Service Manual

© Vieworks. 2019 All rights reserved.

Under copyright laws, this manual should not be reproduced, in whole or in part, without the permission of
Vieworks.
The specifications and related information in this manual may be changed without notice. Refer to Vieworks
Download System (VDS) for the latest version of our manuals.
 QXLink3 Service Manual

Contents

1. Instruction ......................................................................................................................................... 4

1.1 Document Guide ..................................................................................................................................... 5

1.1.1 Symbols .............................................................................................................................................................................. 5
1.1.2 Notations ........................................................................................................................................................................... 5

1.2 Intended Use ............................................................................................................................................ 6

1.3 License Guide ........................................................................................................................................... 7

1.3.1 License Type ..................................................................................................................................................................... 7

2. Installation ......................................................................................................................................... 8

2.1 Requirements for Installation ............................................................................................................... 9

2.1.1 Recommended Requirements .................................................................................................................................. 9
2.1.2 Installation Package ...................................................................................................................................................... 9

2.2 Notes before Installation ..................................................................................................................... 10

2.3 How to Install QXLink 3 Prerequisite ................................................................................................ 12

2.4 How to Install QXLink 3 Server .......................................................................................................... 16

2.5 How to Set Windows Environment ................................................................................................... 20

2.5.1 Check Disabling of Firewall .....................................................................................................................................20
2.5.2 Set Network Sharing ..................................................................................................................................................21
2.5.3 Check Network Properties .......................................................................................................................................22
2.5.4 Create Image Folder and Set the Folder Permissions ................................................................................23

2.6 How to Set QXLink 3 Server ............................................................................................................... 26

2.6.1 Initial Installation ..........................................................................................................................................................26
2.6.2 Register a License ........................................................................................................................................................27
2.6.3 Default Settings ............................................................................................................................................................28
2.6.4 Check Settings ..............................................................................................................................................................29
2.6.5 How to Change the Logo of QXLink Viewer ..................................................................................................30

2.7 How to Install QXLink 3 Viewer ......................................................................................................... 31

3. Functions of Server ....................................................................................................................... 35

3.1 Menu........................................................................................................................................................ 36

3.2 Server Setting ........................................................................................................................................ 37

3.2.1 Server ................................................................................................................................................................................38
3.2.2 Security .............................................................................................................................................................................38
3.2.3 Option ...............................................................................................................................................................................38
3.2.4 Path ....................................................................................................................................................................................38
3.2.5 Language .........................................................................................................................................................................39

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3.2.6 Database Backup .........................................................................................................................................................39

3.2.7 Mac Address ..................................................................................................................................................................39
3.2.8 Move Destinations ......................................................................................................................................................40
3.2.9 DICOM Route ................................................................................................................................................................41
3.2.10 Save ....................................................................................................................................................................................41

3.3 Backup Setting ....................................................................................................................................... 42

3.3.1 Backup List ......................................................................................................................................................................42
3.3.2 Auto Delete ....................................................................................................................................................................42
3.3.3 Add .....................................................................................................................................................................................43
3.3.4 Delete ................................................................................................................................................................................43

3.4 User Setting ............................................................................................................................................ 44

3.4.1 User List............................................................................................................................................................................44
3.4.2 Refresh ..............................................................................................................................................................................44
3.4.3 Add .....................................................................................................................................................................................44
3.4.4 Modify ...............................................................................................................................................................................45
3.4.5 Delete ................................................................................................................................................................................45

3.5 Import ..................................................................................................................................................... 46

3.6 Study List ................................................................................................................................................ 48

3.6.1 Composition ...................................................................................................................................................................48
3.6.2 Search Condition..........................................................................................................................................................48
3.6.3 Study List .........................................................................................................................................................................49
3.6.4 Series List .........................................................................................................................................................................50
3.6.5 Delete ................................................................................................................................................................................50
3.6.6 Backup ..............................................................................................................................................................................51
3.6.7 Restore ..............................................................................................................................................................................51
3.6.8 Route .................................................................................................................................................................................52

4. Troubleshooting ............................................................................................................................. 53

4.1 How to Set the Access Permissions from the User Group Account ........................................... 54

4.2 How to Set Network Properties Manually ....................................................................................... 56

4.3 How to Change the Firewall Setting ................................................................................................. 58

4.4 Execution Error in Database ................................................................................................................ 70

4.5 Port Collision .......................................................................................................................................... 72

4.6 How to Add or Delete the DICOM Print Layout ............................................................................. 73

4.7 Failed to Connect to IP Address......................................................................................................... 76

5. Information ..................................................................................................................................... 77

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5.1 Revision History .................................................................................................................................... 78

1. Instruction

This chapter gives basic information of this manual and the intended use of the product.

Document Guide
Intended Use
License Guide

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1.1 Document Guide

This manual explains about the installation, setting and the troubleshooting of the QXLink 3 program made
by Vieworks.

Caution
If the user is not fully aquainted with this manual, the product can be malfunctioned or unsuspected
problem can be happened due to carelessness. To prevent any medical accidents, the user should fully
understand the instructions of this manual before operating this product.

Target
This manual is intended for the engineers who install, set and maintain the QXLink 3 program. The
engineer can fully understand about the organization, installation, setting as well as the troubleshooting of
QXLink 3 through this manual.

Contact Department
For any comments or inquiries regarding this document, contact the department in Vieworks as follows.

Item Contents
Department Customer Support Team in Vieworks
E-mail CustomerSupport@vieworks.com

1.1.1 Symbols

Before attempting to use Vieworks’ product or program, follow the safety instructions in this manual along
with the caution and information symbols. It is important for you to read and understand the contents to
operate the products safely.

Caution

 This symbol is used to indicate a potentially hazardous situation which may cause death,
personal injury or substantial property damage if the instructions are ignored. Users
should be well acquainted with this symbol and the related contents.

Information

 This symbol is used to indicate references and complementary information. Users are
recommended to read the sentences with this notice carefully.

1.1.2 Notations

Bold Types
Words in bold indicate products terms, or the sentences which are needed to transmit clear meaning to the
customers.

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1.2 Intended Use

QXLink 3 is the system that provides functions related to the recieving, transfer, display, storage,
management and processing of medical images.

QXLink 3 saves and manages the DICOM images acquired by the following medica devices.

Modality Description
BI Biomagnetic imaging
BMD Bone Densitometry (X-ray)
CR Computed Radiography
CT Computed Tomography
DG Diaphanography
DX Digital Radiography
ES Endoscopy
GM General Microscopy
IO Intra-oral Radiography
IVUS Intravascular Ultrasound
MR Magnetic Resonance
NM Nuclear Medicine
OP Ophthalmic Photography
OT Other
PT Positron emission tomography (PET)
PX Panoramic X-ray
RF Radio Fluoroscopy
RG Radiographic Imaging (Conventional film/screen)
RTIMAGE Radiotherapy Image
TG Thermography
US Ultrasound
XA X-ray Angiography
XC External-camera Photography

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1.3 License Guide

1.3.1 License Type

QXLink 3 (10 Users)

 You can use this license if the program is operated for human measurement.
 Up to ten (10) QXLink 3 Viewers can be conneted with a single QXLink 3 Server.
 The measurement options of veterinary, chiropractic, and othopedic funtions become deactivated under
QXLink Server.

QXLink 3 Server (10 Users) for Chiropractic

 You can use this license if the program is operated for human measurement.
 Up to ten (10) QXLink 3 Viewers can be conneted with a single QXLink 3 Server.
 The measurement options of chiropractic funtions become activated under QXLink Server.

QXLink 3 Server (10 Users) for Orthopedic

 You can use this license if the program is operated for human measurement.
 Up to ten (10) QXLink 3 Viewers can be conneted with a single QXLink 3 Server.
 The measurement options of orthopedic functions become activated under QXLink Server.

QXLink 3 Server (10 Users) for Veterinary

 You can use this license if the program is operated for veterinary measurement.
 Up to ten (10) QXLink 3 Viewers can be conneted with a single QXLink 3 Server.
 The measurement options of veterinary functions become activated under QXLink Server.

QXLink 3 for Vet (10 Users) Demo / QXLink 3 Server (10 Users) for Vet Demo
 Up to ten (10) QXLink 3 Viewers can be conneted with a single QXLink 3 Server.
 This license can be used only for a limited period of time.
 All patient IDs and names in the screen of QXLink 3 Server and QXLink 3 Viewer are indicated as
DEMO.
 The measurement options of veterinary, chiropractic, and othopedic funtions become activated under
QXLink Server.

 The default use time of the demo license is 30 days. Contact to the person in charge of
Viework if the use time is needed to be changed.
 The functions for chiropractic measurement are available if you activate the options of
othopedic measurement funtions.

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2. Installation

This section instructs about the items needed for installing the program.

Requirements for Installation

Notes before Installation
How to Install QXLink 3 Prerequisite
How to Install QXLink 3 Server
How to Install Windows Environment
How to set QXLink 3 Server
How to Install QXLink 3 Viewer

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2.1 Requirements for Installation

2.1.1 Recommended Requirements

Recommended requirements of workstation (Minimum)

Item Min.Specifications
CPU  1㎓ x86 or more than x64
RAM  1 GB or higher
HDD  16 GB HDD or higher

Support operating system

Item Operating System

 Home Premium 32bit / 64bit
Microsoft Windows 7  Professional 32bit / 64bit
 Ultimate 32bit / 64bit
 Professional 32bit / 64bit
Microsoft Windows 8
 Ultimate 32bit / 64bit
 Professional 32bit / 64bit
Microsoft Windows 8.1
 Ultimate 32bit / 64bit
 Professional 32bit / 64bit
Microsoft Windows 10
 Ulimate 32bit / 64bit

 QXLink 3 does not support Windows XP and Windows Vista.

2.1.2 Installation Package

Item File Format

 QXLink3.2.Prerequisite.x64.BN005.zip (For 32bit)
QXLink3 Prerequisite
 QXLink3.2.Prerequisite.x86.BN005.zip (For 64bit)
QXLink3 Server  QXLink.Server.AnyCPU.3.20.BN012.exe
QXLink3 Viewer  QXLink.Viewer.AnyCPU.3.20.BN032.exe

 The installation package of Prerequsite includes the MS SQL Server 2014 database for
operating and managing the QXLink 3 Server as well as the update files of Windows for
making the QXLink 3 Server operate stably.

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2.2 Notes before Installation

 QXLink 3 is not just a simple software program, but a system program connected more
than two workstations through network. Therefore, the engineer should check the
following list before installing QXLink 3.

Understanding the radiography equipment

The engineer should precheck the radiography equipment located in the place where QXLink 3 Server is
installed and managed. In addition, the engineer should establish policy and prepare image storage disc by
anticipaintg the number of images that the equipment transmits to QXLink 3 Server everyday, every month
or every year.

 Check and predict the disk space of images to prevent its space deficiency.

Understanding OS access permissions

The OS account you are using must have write access to C:\

 Without this privilege, the Prerequisite may not be installed successfully.

Understanding the number of QXLink 3 Viewer to use

Since the workstation allows up to ten (10) QXLink 3 Viewers to be connected with one (1) QXLink Server,
you should preset the number of QXLink 3 Viewer.

 The QXLink 3 program is a mini PACS developed for small scale hospitals and institutions.
It is not suitable for the hospital or institution where a large scale of full PACS is operated.

Understanding the network environment

Set the workstation where QXLink 3 Server is installed as a static IP address, and prevent the workstation
not to be included in the domain group.

 QXLink 3 Server is operated based on the MS SQL Server database. Since this structure
means that QXLink 3 Viewer should access to the database directly, a static IP address
should be set.
 The static IP address also needs to be set to make QXLink 3 Server provide DICOM
service.
 If the workstation of QXLink 3 Server is included in the specific domain realm, there may
be problems of installation and operation of the server due to the restriction according to
the domain management policy.

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Establishing the image management policy

Since the huge amount of DICOM medical images should be stored in the workstation where QXLink 3
Server is installed, establish the image management policy to keep the images efficiently as well as to
preserve them for a long time due to regulations of each country.

 We recommend you attach more than two different disks in the workstation. For example,
install Windows and QXLink 3 to the 1st disk, and use the 2nd disk as storage space of the
DICOM medical images.

Understanding the structure of Windows and administrator functions

QXLink 3 Viewer can access to the shared folder of workstation where QXLink 3 Server is installed directly
to import images. Therefore, the engineer should understand the setup method of security and sharing in
Windows, we also recommend you to understand about the structure of Windows such as service, firewall
and .Net Framework as well as the administrator functions.

 The direct access way to the shared folder is called ‘Direct way’ or ‘Non-standard way’.
The images can be imported quickly with this way compared to the ‘Indirect way’ or
‘Standard way’.

Understanding network
The images are revieved and transmitted from more than two workstations of QXLink 3 through network.
Therefore, the engineer should understand about the network, firewall, and communitation.

Understanding database
QXLink 3 stores and manages the images by using MS SQL Server databse. Therefore, the engineer should
understand about the database variously.

Understanding DICOM standard

QXLink 3 provides various types of DCIOM service such as DICOM Storage Service, DICOM Query/Retrieve
Service, DICOM Print, and DICOM DIR. Therefore, the engineer should understand about the DICOM and its
service variously.

Understanding QXLink 3
The engineer should prejudge the the installation purpose of QXLink 3 as for human or for vet. In addition,
be sure to review the QXLink 3 manual to be fully aware of the product components, installation method,
operation principle and other functions in advance.

 The license of QXLink 3 is divided for human and for vet.

 All installation packages of QXLink 3 should be installed as Windows administrator
account.
 The package should be installed in order of 1) QXLink3 Prerequisite, 2) QXLink 3 Server,
and 3) QXLink3 Viewer.
 The QXLink 3 manual is written based on Windows 7 (English).

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2.3 How to Install QXLink 3 Prerequisite

QXLink Prerequisite is a required program to operate QXLink Server. This installation package includes
essential components of Windows needed for QXLink 3 and the MS SQL Sever database.

 To install the QXLink Prerequisite program successfully to Windows 8 or Windows 8.1,

you should install Prerequisite BN005 or the higher version.
 Be sure to log on to the Windows administrator account to install the package.
 Check if the IP address is set as a static one before installing QXLink Prerequisite.

1 Execute the QXLink Prerequisite installation package.

2 Click on the Install button.

3 Click on the Next button.

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4 Click on the Install button.

 Unpack the temporary path (C:\QXLINK_SQL2014EXP) and install MSSQL.

 The current installation account must have written permission to C:\.

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5 Click on the Finish button.

6 Click on the Finish button and restart your computer.

7 After rebooting the computer, open Windows Service by clicking the start button of Windows and
inputting services.msc.
 If SQL Server (QXLINK3) service does not exist, it means that the installation is failed.

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8 Check the service status of SQL Server (QXLINK3) from Windows Service.

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2.4 How to Install QXLink 3 Server

 If QXLink 3 Server (an existing installed version) is running, exit that version and install the
new one.

1 Execute the QXLink Server installation package.

2 Click on the Install button.

3 Click on the Next button.

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4 Click on the Install button.

5 Click on the Next button.

 While installing the program, the operating system (32-bit or 64-bit) is selected
automatically.

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6 Click on the Install button.

7 Click on the Finish button.

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8 Click on the Install button to restart your computer.

9 Check if QXLink 3 Server is registered to the starting program and the wallpaper.

 It is recommended to execute QXLink 3 Server after processing steps of environment

setting on the next page.

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2.5 How to Set Windows Environment

2.5.1 Check Disabling of Firewall

1 Click on the Start button and input Allow a program through Windows Firewall in the search box.

2 Confirm Home/Work (Private) or Public is selected to check that the communication through firewall is
allowed.

 Ask for help from the network manager in the installation place if the firewall problem is
not solved due to the strict security policy for the network.

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2.5.2 Set Network Sharing

 With the following steps, you do not have to input any separate password when QXLink 3
Viewer accesses to the sharing folder of QXLink 3 Server.

1 Click on the Start button and input Network and sharing center in the search box.

2 Choose Change advanced sharing settings at the left.

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3 Select Turn off password protected sharing from Password protected sharing and click Save Changes
button.

2.5.3 Check Network Properties

Check if the following items are checked among the network properties.

 File and Printer Sharing for Microsoft Networks

 Client for Microsoft Networks

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2.5.4 Create Image Folder and Set the Folder Permissions

 Before installing the server, we recommend the engineer to prepare a high capacity of
disk separately to store the medical images, and create a storage folder in advance. If you
operate the server without saving images to the separate disk, the space of disk may be
insufficient unexpectedly or the stored images may not be restored in case an error occurs
in the Windows system.
 QXLink 3 is designed to make QXLink 3 Viewer access to the image folder of QXLink 3
Server directly through network. If you do not follow the setting ways for establishing
authority of the image folder, QXLink 3 Viewer cannot access to the images in QXLink 3
Server.

1 Execute Windows Explorer and create a new folder to store images in the high capacity disk.

2 Click the image folder with a right mouse button and select Properties.

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3 Move to the Security tab and click on the Edit button

4 Click on the Add button.

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5 Input Everyone in the box and then click on the OK button

6 Click on the OK button to complete the setting of access authority for shared folders.

 The authority of Permisson for Everyone is Read & execute, List folder contents, and
Read.
 Select Full Control of Everyone if the access authority of shared folders is not needed to
be managed strictly.

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2.6 How to Set QXLink 3 Server

2.6.1 Initial Installation

1 Execute QXLink 3 Server and check if the QXLink 3 Server icon appears in the tray area on the task bar.

 QXLink 3 Server is operated in the background as registered to the Windows tray.

2 Double-click the QXLink 3 Server icon or select the Launch menu by clicking the right mouse button.

3 Input password and click on the OK button.

 The administrator’s ID and password of the QXLink Server are service / service. (Default)
 After you log on to the server with the default password, change it to maintain security.

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2.6.2 Register a License

1 Issue a license from the license site by copying Hardware Key from the input window of QXLink3 Server
License.
2 Input the issued license and click on the Activate button to check the setting dialog of QXLink 3 Server.

 Hardware Key is generated by using a network card in the PC or the specific information
of network communication module.
 If the network communication module is detached from PC after registering a license, you
may need to register the license again.
 Detach the all detachable network communication modules and execute QXLink 3 to
register a license.

 Only the person given rights to issue a license by Vieworks can access to the site.
 Contact the person in charge of Vieworks for the detailed information
 The licence input window is not opened again after registering a license.

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2.6.3 Default Settings

1 Input IP address or the name of your PC to Host Name of Server whereas keeping other settings to
their default value.
2 Check the path of Local STORAGE Path and change the path to the specified folder which has been
generated in the high capacity disk in advance.

 We recommend you to input the IP address to Host Name. If you input the computer
name, the communication may not be run smoothly if the network is separated or the
network environment cannot find the computer name.

 Do not change the static IP address in use. If you change the address, an error may occur
to the operation of database and server.
 Apply the permission of shared folder and security settings again if you change Local
STORAGE Path in the server.

3 Click on the Save button to save the setting values.

4 In Network Interface Card List, select the IP address which you entered to Host Name in Server and
click OK button.

 The ‘step 4’ should be performed if more than two network modules are installed.
 This step is needed for specifying the network module communicating with QXLink 3
server to prevent crosstalk occurred by network communication setting

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2.6.4 Check Settings

1 Search the image storage folder configured in Local STORAGE Path from Windows explorer and open its
properties window.
2 Check if the shared state of folder is Shared.
3 Check if the network path is configured.

4 Input the static IP of Server Workstation from Windows explorer to check the shared image folder.
5 Double-click the image folder to check if it is entered normally.

 We recommend you to check settings by accessing to the shared folder of server from
another workstation.
 If an error occurs during processing the steps above, contact the network manager in the
installation place.

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2.6.5 How to Change the Logo of QXLink Viewer

1 Generate #Custom folder in the instance folder of the following path where QXLink Server is installed.
 Path: C:\Program Files\Vieworks\QXLink3\Server

2 Add three files in the #Custom folder as follows.

 Login.bmp : 472 x 332, 24 bit bitmap file
 Viewer.ico : Includes icon files (Min. 16 x 16 / 32 x 32)
 Your Company Name.txt : A name used as a window title.

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2.7 How to Install QXLink 3 Viewer

 If QXLink 3 Viewer (an existing installed version) is running, exit that version and install
the new one.

1 Execute the QXLink Viewer installation file.

2 Click on the Install button.

3 Click on the Next button.

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4 Click on the Next button.

5 Click on the Next button.

 The operating system (32 bit, 64 bit) is recognized automatically while installing the
program.

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6 Click on the Install button.

7 Click on the Finish button.

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8 Click on the Finish button to restart your computer.

 This new installation program overwrites the previously installed file.

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3. Functions of Server

This section gives information about the functions of QXLink 3 Server and its way of use.

Menu
Server Setting
Backup Setting
User Setting
Import
Study List

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3.1 Menu

Setting Description
Server Manages server operation.
Server Setting Provides setting functions of the server operation.
Start Starts DICOM service.
Stop Stops DICOM service.
Images Image management
Backup Setting Provides setting functions of image backup.
Users User management
User Setting Provides setting functions of the user information.
Archives Data management
Import Imports external images to the server.
Study List Checks and manages the data stored in the server.

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3.2 Server Setting

Server Setting provides the various setting functions necessary for operating QXLink 3 Server.

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3.2.1 Server

The DICOM setting items of QXLink 3 Server for providing DICOM service

Name Description
AE Title DICOM AE Title (Application Entity Title)
Host Name IP address or Host Name (computer name).
Port Communication port number
Max.Client The maximum number of clients to be allowed accessing to the DICOM communication.
Timeout Allowed access time to the DICOM communication (unit: second)

 AE Title is case-sensitive.
 In Host Name, enter the host name or IP address of the computer where QXLink Server
is installed.

3.2.2 Security

Configure security for DICOM connection based on ICSL or TLS standard.

3.2.3 Option

Item
Overwrite file which is same SOP
instance UID
Response Received Presentation
Context Only
Count Only Image
Start Server on System Startup
Enable Chiropractic Features
Enable Orthopedic Features
Enable Veterinary Features
Description
Overwrites the image when receiving the same SOP Instance UID.
Send Transfer Syntax that can respond to the requested
Presentation Context.
The server counts images only.
QXLink 3 Server starts automatically when the system starts.
Activates measurement tools related to chiropractic.
Activates orthopedic measurement tools.
Activates the veterinary measurement tools.

 The Enable Veterinary Features option is indicated only when the veterinary license is
registered.

3.2.4 Path

Item
Local STORAGE Path
Warning Notification
Description
Sets the image storate folder or drive.
Displays a warning message if the space is less than the configured spare
capacity.

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 It the storage is insufficient, the following message is displayed.

3.2.5 Language

It sets the language displayed in QXLink 3 Server.

3.2.6 Database Backup

It backs up the database used in QXLink 3 Server. You can specify the backup time and backup path.

Item Description
Enable Database Backup Sets whether to use the database backup or not.
Local BACKUP path Sets the backup path.
Delete old files that backed up Deletes the existing backed-up database files.

3.2.7 Mac Address

The allowed number of QXLink 3 Viewer which can access to QXLink 3 Server is up to 10. The connection
is made based on the MAC address of workstation where QXLink 3 Viewer is installed. If the MAC address
is not registered, the viewer cannot access to the server.

 The administrator can register MAC address as two ways below.

 Input MAC address of the workstation directly where QXLink 3 Viewer is intalled.
 Access QXLink 3 Server from QXLink 3 Viewer to register MAC address automatically.

Registering Mac Address manually

1 Click on the Add button of Mac Address.

2 Enter a host name and mac address and click OK button.

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Registering Mac address automatically

1 Execute the QXLink 3 Viewer program and access to QXLink 3 Server with a service account.

2 Click Yes to register the computer automatically where the Viewer is installed.

3 Check the registered workstation item from the server.

3.2.8 Move Destinations

QXLink 3 Server can receive request from DICOM Q/R SCU and transmit images to the DICOM Storage
server registered in Move Destination.

 DICOM Q/R SCU provides AE Title information of the specific storage server only, when
asking QXLink 3 Sever to send images to the specific storage. Therefore, this request will
be ignored if you do not register (match) the AE title, IP address, and port number of the
DICOM storage server to Move Destination in QXLink 3 Server.

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 QXLink 3 Server supports DICOM Query/Retrive SCP Service.

 QXLink 3 Viewer supports DICOM Query/Retrive SCU Service.

3.2.9 DICOM Route

When acquiring images, QXLink 3 Server transfers the DICOM files filtered by the DICOM route setting to
the specified location.

 When QXLink Server acquires DICOM image, the image is routed to the server registered
as DICOM Route server.
 Routing is limited to files matching the filter values set by Modality and Body.

3.2.10 Save

1 Click on the Save button after changing the settings.

2 In Network Interface Card List, select the IP address which you entered to Host Name in Server and
click on the OK button.

 Network Interface Card List may not be displayed if only one NIC is connected to the
internet.

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3.3 Backup Setting

You can back up DICOM files to the specified HDD in case the stored files in the storage path are
damaged.

3.3.1 Backup List

 The activated settings are shown dark, whereas the deactivated ones are shown dimmed.
 If multiple backup settings are registered, the activated ones are used for processing backup.
 If the remaining drive volume of the activated setting is down less than 1%, the next backup setting
becomes activated.

3.3.2 Auto Delete

Configure whether the auto delete option of backup files activates or not.
 If sum of the remaining drive volume for all backup settings is down less than 5% of the total volume,
the oldest backup files and information are deleted first to secure space for newly backup files.
 The backed up studies without original images are not deleted.

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3.3.3 Add

You can add the backup settting.

Item Description
Alias Enter alias for backup setting.
Path Enter path to backup files.
Type Choose the image format to back up.

Backup format
 Saves without changes
 Lossless compression of DICOM JPEG 2000
 Lossless compression of DICOM JPEG

The following drives cannot be set as backup paths

 QXLink Server-installed drive
 CD/DVD drive
 Previously registered drive from the other backup settings.

3.3.4 Delete

Select backed-up studies you want to delete on the list and click Delete button. The progress bar is
displayed if the number of backup studies to be deleted is over 100.

 You cannot delete the backup settings if backed-up studies exist in the backup setting
drive to be deleted.

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3.4 User Setting

You can manage the user account to be used in QXLink Viewer.

3.4.1 User List

Displays registered data, ID, account name, the last login time and account description of the registered
account.

3.4.2 Refresh

Renew the revision list.

3.4.3 Add

You can add an account.

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Name Description
User ID Enter the user ID without blank characters.
User Name Enter the user name.
Password Enter password to use.
Confirm Password Enter the password again to use.
User Desciption Enter the user description.

 The default service account has been registered when installing the server.
 User ID is not case-sensitive.

3.4.4 Modify

Edit the information of registered user account.

 It is not allowed to change the registered user ID.

3.4.5 Delete

Delete the account selected from the user list.

 It is not allowed to delete the service account.

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3.5 Import

You can import images to QXLink Server by analyzing headers in DICOM files without passing DICOM
network. It is useful when you import large amount of DICOM images to the server.

1 Folder List
 Displays the folder list of PC where QXLink Server is installed
 The selected folder is imported from the folder list.

2 File List
 Displays contents of the folder selected from the folder list.

3 Preview Area
 Displays the images of files selected from the file list.

4 Result List
 Displays the result of import. The results are as follows.

Name Description
Imported Success to import images.
Existed The images already existed.
Failed Fail to import images.

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5 Include Subdirectories
 Configures whether to include subdirectories when importing images.

6 Image Preview
 Configures whether to display an image in the preview area.

7 Clear List
 Initializes the result list.

8 Import
 Imports images based on the selected folders in the folder list.

 You cannot import drives registered in the backup settings.

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3.6 Study List

3.6.1 Composition

You can use the study list to search studies stored in the server.

3.6.2 Search Condition

Search Items
The supported search items are as follows. You can appoint up to three items, but cannot choose the items
in duplicate.

Name Description
Patient’s Name Patient’s Name
Patient ID Patient ID
Patient Birth Date Patient Birth Date
Patient Sex Patient Sex
Patient Comments Patient Comments
Study Instance UID Unique ID of the study
Referring Physician Physician in charge
Study ID Study ID
Accession Number Identification number
Study Description Explanation of the study
Modality Modality
Body Parts Body parts to be studied

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Operator Operator
Institution Study institution
Source AE Title Source AE Title

Configuring Search Periods

Click button to search the saved studies by configuring the range of search period.

Name (Symbol) Description

User Defined Inputs period manually.
Today Searches study of today’s date.
Within 1 Week Searches studies for the last seven (7) days including today.
Within 1 Month Searches studies for the last thirty (30) days including today.
Within 3 Months Searches studies for the last ninety (90) days including today.
Within 1 Year Searches studies for the last year including today.
<< / >> Moves search period forward as much as the currently entered search range.

Search Limitation
Search studies based upon backup states.

Name Description
All Searches all studies.
Backuped Search backed-up studies only.
Not Backuped Search studies which are not backed up only.

3.6.3 Study List

Backup Status

Status Description
Displays completed status of backup. It is applied to studies and series.
Completed
The icon displays when all images in studies or series are completed to backup.

Displays backup in progress. The icon displays when backup is in progress or

In progress
failed for one of the images in studies or series.

Fail Displays when backup is failed.

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 You can browse the backed-up study from QXLink Viewer.

3.6.4 Series List

When you choose a study from the study list, its series list is displayed at the bottom of window.

3.6.5 Delete

Delete the original study and backup study of the selected studies or series.
 You can only delete the original study or backup study.

How to delete original and backup data

1 Select a study to delete and click Delete button.
2 Select items of the study to be deleted.

3 The backup data item is activated if the backup data exists.

4 Click on the OK button and check a message, then click Yes to delete the selected items.

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How to delete series

1 Select series to delete.
2 Click on the Delete button.
3 When you delete the series, both original and backup series are deleted together. It is not available to
delete either of them.

4 Click on the OK button and check a message, then click Yes to delete the original and backup data of
the seletected series.

 You can delete studies or series and select them multiply.

 You cannot search studies on QXLink Viewer with backup data only.
 You cannot restore the deleted study if it is not backed up.

3.6.6 Backup

You can back up the selected studies from the study list.
 You can back up studies only, and also select them multiply.
 The buttons are deactivated to the items which are backed up or in progress.

3.6.7 Restore

Click Restore button to restore the data to its original state if only the backup data exists.

 You can restore and select studies as a unit.

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3.6.8 Route

Route the selected image to the server registered in DICOM Route from the study list.

 Studies with deleted original images (those with only backed-up studies) are not routed.

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4. Troubleshooting

How to Set the Access Permissions from the User Group Accout
How to Set Network Properties manually
How to Change the Firewall Setting
Execution Error in Database
Port Collision
How to Add or Delete the DICOM Print Layout
Failed to Connect to IP Address

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4.1 How to Set the Access Permissions from the User Group Account

If the Windows login account is not an Administrator group account but a Users group account, you can
use QXLink Server and QXLink Viewer by setting the access permissions of the Users group account.

 You should install QXLink 3 by logging on Windows with the Administrator group
account.

Move to C:\Program Files\Vieworks\QXLink3\Log from Windows Explorer.

1 Click the Log folder with a right mouse button to select Properties and go to the Security tab.

2 Select Users from Group or user names and click on the Edit button.

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3 Choose Users from Group or user names and set the Full Control item of Permissions for Users as
Allow.

4 Click on the OK button to save the settings.

Set the access permissions to the following folders by carrying out the same ways above.
 C:\Program Files\Vieworks\QXLink3\Server
 C:\Program Files\Vieworks\QXLink3\Viewer

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4.2 How to Set Network Properties Manually

 You can configure network sharing of the image storage folder manually if it is not set
automatically.

1 Move to the folder configured in Local STORAGE Path of QXLink 3 Server and select Properties.
2 Click the Sharing tab and click the Advanced Sharing tab.

3 Check Share this folder and click on the Add button to set a new shared folder manually.
 Input comments about the information of the shared folder to Comments.

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4 Input the share name and description of the new folder and click OK button.

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4.3 How to Change the Firewall Setting

 You cannot log on to QXLink 3 Viewer in another PC if the firewall has been running in
the PC where QXLink 3 Server is intalled. In this case, the following error message
appears on QXLink 3 Viewer although QXLink 3 Server is running normally.

 If the firewall of your PC is not from Microsoft Windows, you should change the firewall
settings according to its program setting method.

1 Go to Control Panel and choose Windows Firewall.

2 Choose Allow a program or feature through Windows Firewall.

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3 Confirm that File and Printer Sharing is checked.

4 Choose Allow another program.

5 Choose QXLink.Server and click on the Add button.

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6 Check the added QXLink Server as shown below and click on the Allow another program button.

7 Click on the Browse button when the following window appears.

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8 Choose sqlservr.exe file after going to the following path.

 C:\Program Files\Microsoft SQL Server\MSSQL10_50.QXLINK3\MSSQL\Binn

9 Choose the newly added program and click on the Add button.

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10 Check SQL Server Windows NT as follows and click on the OK button.

11 Choose the Advanced settings menu.

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12 Choose Inbound Rules and New Rule sequentially.

13 Choose Port.

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14 Choose TCP and enter 1433 in Specific local ports.

15 Choose Allow the connection.

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16 Choose all items as shown belows.

17 Enter QXLink DB (TCP) and click on the Finish button.

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18 Choose Inbound Rules and New Rule again.

19 Choose Port.

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20 Choose UDP and enter 1434 in Specific local ports.

21 Choose Allow the connection.

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22 Choose all items as shown below.

23 Enter QXLink DB (UDP) and click on the Finish button.

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24 Check the added inbound rules.

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4.4 Execution Error in Database

 The database service is designed to run automatically when you start your computer.
However, if the database service is not running and you run QXLink 3 Server, the
following error message appears.

1 Go to Windows Task Manager and click the Service tab.

2 Check the database service MSSQL$QXLINK3 for running QXLink Server.

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3 Choose Start Service by clicking the right mouse button.

4 Check process state of the selected service.

 If the database service is not executed properly even performing the steps above, contact
the service department in Vieworks Co., Ltd.

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4.5 Port Collision

 QXLink 3 Server is running by using the port no.104. If another DICOM application has
been using the same port, the following error message appears when executing QXLink 3
Server.

1 Execute QXLink 3 Server and enter the password, then click on the OK button.

2 Change the port number in the server setting dialog to the number which is not used by other
applications, then click on the Save button.

3 Click on the Start button to check if the server is running correctly.

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4.6 How to Add or Delete the DICOM Print Layout

 You can add various layouts or delete them besides the default ones indicated on QXLink
3 Viewer.

1 Click on the Presets button in QXLink 3 Viewer. When the password input window shows, enter the
password of administrator account and click on the OK button.

2 Go to the Print Options tab.

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3 Select the Edit menu from the dropdown list in the Image Display Format menu.

4 Add a new layout or remove the existing layout.

5 Click on the OK button and close the Preset dialog.

6 Click on the Presets button to execute Presets again.

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7 Go to the DICOM Configuration tab.

8 Go to Print SCP  Printer Format  Display Format and select a default layout to be used for the
DICOM printer.

9 Click on the OK button to close the Presets window.

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4.7 Failed to Connect to IP Address

 Though database is installed in QXLink 3 Server properly, when you connect to the
registered server from QXLink 3 Viewer with IP address, check step 1 ~ 3 below if the
following message displays.

1 In the Run window, run SQLServerManager12.msc.

2 In Protocols for QXLINK3, make sure that Shared Memory, Named Pipes, and TCP / IP are all enabled.

3 If the above items are not enabled, change to Enable and reboot.

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5. Information

Revision History

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5.1 Revision History

Applied Ver. Applied Ver.

Ver. Date Description
(Server) (Viewer)
1.0 2012-10-16  Initial Release V3.0.0.5 V3.0.0.5
 (Revised) Applied changed date from S/W
2013-04-12 V3.0.0.10 V3.0.0.10
1.1 V3.0.0.6~3.0.0.10
2013-04-18  (Deleted) CE certified mark on the front page V3.0.0.10 V3.0.0.10
 (Deleted) Contents related to Window XP
2.0 2013-10-19 V3.0.0.10 V3.0.0.10
 (Added) 10 Regulatory Information
 (Added) ‘CE 0434’ mark on the front cover
2.1 2014-02-21  (Changed) 3. Getting Started V3.0.0.12 V3.0.0.12
 (Changed) 4. Program Installation
2.2 2014-07-30  (Revised) Document Format V3.0.0.15 V3.0.0.15
 Document Format
 Applied a new corporate logo
3.1 2015-03-23  (Changed) Contact address and fax number V3.1.0.4 V3.1.0.4
 Combined the Installation, Server, and
Troubleshooting manuals.
 (Added) 1.3 License Guide
 (Modified) 2 Installation
3.2.0.8 2016-08-30 V3.2.0.8 V3.2.0.14
 (Modified) 3 Functions of Server
 (Removed) 5.1 Regulatory Information
 (Modified) 2.1 Requirements for Installation
 (Added) 2.6.5 How to Change the Logo of QXLink
3.2.0.10 2018-07-05 V3.2.0.10 V3.2.0.27
Viewer
 (Added) 3.2 Server Setting
 (Changed) 2.1.2 Installation Package
- Package version
 (Added) 2.4 How to Install QXLink 3 Server
3.2.0.11 2018-12-04 V3.2.0.11 V3.2.0.31
- Cautionary phrases
 (Added) 2.7 How to Install QXLink 3 Viewer
- Cautionary phrases
 (Changed) 2.1.2 Installation Package
- Package version
 (Added) 2.2 Notes before Installation
- Understanding OS access permissions
3.2.0.12 2019-04-08 V3.2.0.12 V3.2.0.32
 (Changed) 2.3 How to Install QXLink 3 Prerequisite
 (Added) 3.2.9 DICOM Route
 (Added) 3.6.8 Route
 (Added) 4.7 Failed to Connect with IP Address

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Vieworks Co., Ltd.

(Gwanyang-dong) 41-3, Burim-ro 170beon-gil, Dongan-gu, Anyang-si,
Gyeonggi-do, 14055 Republic of Korea
Telephone: +82-70-7011-6161
Fax: +82-31-386-8631
Homepage: http://www.vieworks.com

European representative: Obelis s.a

Bd. Général Wahis 53
1030 Brussels, BELGIUM
Tel: +(32) 2.732.59.54
Fax: +(32) 2.732.60.03
E-mail: mail@obelis.net

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