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Table of Contents
1. DESCRIPTION......................................................................................................................5
2. TECHNICAL DATA................................................................................................................5
3. WARRANTY..........................................................................................................................7
4. REPORT FOR SAFETY AT WORK............................................................................................8
5. GENERAL CONDITIONS FOR USE..........................................................................................9
6. INSTRUCTIONS FOR SAFE WORK.........................................................................................9
7. ELECTRICAL CONNECTION.................................................................................................10
8. CLEANING MAINTENANCE..................................................................................................10
9. PREVENTIVE ACTIONS.......................................................................................................10
10. GENERAL MACHINE OVERVIEW.........................................................................................11
10.1. Opening the screen assembly.....................................................................................13
10.2. Accessing the logic area.............................................................................................14
11. INTERNAL COMPONENTS..................................................................................................16
11.1. Internal components (top access)...............................................................................16
11.2. Internal components (bottom access).........................................................................17
11.3. Internal components (back access).............................................................................18
12. MAIN PARTS DESCRIPTION..............................................................................................19
12.1. Playboard PC.............................................................................................................19
12.1.1. Axiomtek SBC84831...........................................................................................19
12.1.2. Axiomtek MANO 861 with Intel i3 processor.........................................................19
12.1.3. AeWIN MB8302A with Intel i3 processor..............................................................20
12.1.4. Axiomtek GMB811 with Intel i3 processors...........................................................20
12.2. Power supply............................................................................................................20
12.3. Touch screen monitor................................................................................................21
12.4. Bill acceptors.............................................................................................................21
12.5. Ticket printers...........................................................................................................21
12.6. Uninterruptible power supply (optional)......................................................................21
13. BASIC PROCEDURES.........................................................................................................22
13.1. Starting the machine.................................................................................................22
13.2. Removing the cashbox...............................................................................................23
13.3. Removing bill acceptor head......................................................................................24
13.4. Opening the bill acceptor head...................................................................................26
13.5. Changing paper, clearing jams in ticket printer............................................................27
14. ADVANCED PROCEDURES.................................................................................................28
14.1. Replacing the supply cord..........................................................................................28
15. SERIAL PLATES................................................................................................................29
16. WIRING...........................................................................................................................30

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Illustration Index
Illustration 1: General dimensions..............................................................................................5
Illustration 2: Base (bottom) dimensions, opening for external connections..................................6
Illustration 3: Machine front view.............................................................................................11
Illustration 4: Machine side view..............................................................................................12
Illustration 5: Internal components (top access)........................................................................16
Illustration 6: Internal components (bottom access)..................................................................17
Illustration 7: Internal components (back access)......................................................................18
Illustration 8: Big serial plate...................................................................................................29
Illustration 9: Serial plate position............................................................................................29

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1.DESCRIPTION
WIKY is our latest addition to the single terminal family. Advances in technology with a futuristic
design and enormous screen, WIKY offers something extra. This model is unique in every way and
WIKY will surely be a great hit on your Casino floor.

2.TECHNICAL DATA
Model: WIKY
Manufacturer: Pockaj d.o.o., Partizanska cesta 129 A, 6210 Sezana, Slovenia
Power consumption: 120 W
Voltage: AC 230 V ± 10 %, 50 Hz or AC 110 V ± 10 %, 60 Hz
Operating temperature: 10 °C - 40 °C
Operating humidity: 10 % - 90 % (RH, non-condensation)
Width: 790 mm
Height: 1030 mm (1110 mm with player tracking)
Length: 680 mm (810 mm with player tracking)
Weight: 97 Kg

Illustration 1: General dimensions

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Illustration 2: Base (bottom) dimensions, opening for external connections

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3.WARRANTY
Warranty, Disclaimers and Limitations of Liability
POCKAJ D.O.O. WARRANTS THAT FOR A PERIOD OF THREE HUNDRED SIXTY (360) DAYS (ONE
YEAR) FROM DATE OF SHIPMENT, PRODUCT PURCHASED WILL BE FREE FROM DEFECTS AND IN
GOOD WORKING ORDER. POCKAJ D.O.O. SHALL PROVIDE REMEDIAL MAINTENANCE, AND
SERVICING FOR THE SPECIFIED WARRANTY PERIOD. BUYER'S SOLE AND EXCLUSIVE REMEDY IN
THE EVENT OF DEFECT IS LIMITED TO THE RESTORATION OF THE PRODUCT TO GOOD
WORKING CONDITION BY ADJUSTMENT, REPAIR OR REPLACEMENT OF DEFECTIVE PARTS AT
POCKAJ'S D.O.O. ELECTION. THERE ARE NO OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, NO AFFIRMATION OF FACT, INCLUDING, BUT NOT LIMITED TO,
STATEMENTS REGARDING SUITABILITY FOR USE OR PERFORMANCE OF THE PRODUCT SHALL
BE DEEMED TO BE A WARRANTY OF POCKAJ D.O.O. FOR ANY PURPOSE. IN NO EVENT SHALL
POCKAJ D.O.O. BE LIABLE FOR DIRECT, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES,
INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, ARISING OUT OF ANY BREACH OF THIS
AGREEMENT. WHETHER SUCH DAMAGES RESULT FROM MALFUNCTION OF MACHINE HARDWARE
AND OR SOFTWARE OR FROM ANY OTHER DEFECTS. PRODUCT PURCHASED MAY CONTAIN
SOME RECONDITIONED PARTS, WHICH PARTS COME WITH FULL WARRANTY. WARRANTY
PERIOD CAN BE DIFFERENT IF STATED WHEN PURCHASED (USED MACHINES, MACHINES SOLD
UNDER SPECIAL CONDITIONS).
Contract conditions may void above!

Warning!
The Alfastreet WIKY manual is intended to provide QUALIFIED TECHNICAL PERSONNEL
ONLY with the information necessary to routinely maintain, service, and repair of the
Pockaj d.o.o. Alfastreet cabinet and components. To avoid personal injury or damage the
equipment, do not perform any serving other than that contained in this manual. All maintenance
procedures which are not included in this manual can only be performed by authorized Alfastreet
service team or Alfastreet qualified subcontractor. The owner of the machine has to ensure that all
service work is performed only be qualified and/or trained personnel.

Note!
Information in this document is subject to change without notice and does not represent
a commitment on the part of Pockaj d.o.o.. No part of this manual may be reproduced or
transmitted in any form or by any means, electronic or physical, including photocopying and
recording, for any purpose other than the purchasers use without written consent of Pockaj d.o.o..

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4.REPORT FOR SAFETY AT WORK

In accordance to the act on Safety at Work safety at work is assured where workers implement
safety measures, comply to norms, standards and technical regulations and with adequate care,
adequate specialist and work training apply the prescribed safety devices and appliances. The
device, made in accordance to valid standards and norms, must be fitted with instructions for safe
work, testing and maintenance.

Intended use
The gaming machine – Alfastreet WIKY is used as gaming machine or amusement machine in
entertainment and gaming establishments.

Description
The gaming machine – Alfastreet WIKY is comprised of:
• a housing
• playing position with touch screen LCD monitors
• computer system for managing the machine
• electrical installation with control system

The gaming machine WIKY is equipped with a computer managed control system that completely
manages the machine independent of the players. The system is completely closed within the
device's housing. The machine runs for so long as it is not stopped with the main switch.

Dangers and injuries possible in running the device:

• The device is not firmly fixed.
• The device is not installed in the correct position.
• Danger of falling.
• Danger from electric current.
• Unintentional or automatic switching on.

Measures for preventing dangers and injuries when the machine is running:
• It is necessary to firmly fix the device to a concrete floor with anchor screws such
• that the device cannot overturn or move during use.
• The device must be installed such that sufficient space is allowed for players to move about
and safe passage past the device must be assured.
• The floor around the device must always be kept clean and not slippery such that it is not
possible for a user of the device to fall on wet or slippery floor.
• Electrical connections can only be made by service staff authorized by the manufacturer or
specialist trained persons according to the enclosed diagram.
• The on/off switch must be protected against unintended switching on.

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5.GENERAL CONDITIONS FOR USE

Device conditions and documentation
The device must be faultless and with all necessary technical documentation. It must always be in
a faultless state that enables safe use. In accordance with legislation on safety at work, the device
must be periodically inspected for possible damage or non proper functionality. Possible damaged
parts can be considered dangerous for players and must be immediately replaced with new one. A
record of inspections should be kept in supervisors office.

The device supervisor must:

• have adequate specialist education for this work
• must be aware of safety at work with means for work and have passed an examination in
knowledge of safety at work
• he must be given a copy of instructions for safe work
• he must have adequate health for administering the device (medical certificate)
• new personnel and workers not trained for safe work on the device are forbidden such
work
• the work on the device AT OWN RISK is forbidden
• he must have adequate protective clothing and equipment for personal safety at work

Dangers in administration
• danger of falling
• danger of electric current shock

6.INSTRUCTIONS FOR SAFE WORK

Before the start of work the following must be checked:
• protective doors are correctly fixed and locked
• power switch is correctly functioning
• electrical installation is not damaged and free off all defects
• surroundings of the device are clean and not slippery

During the operation

All doors must be closed and locked.

After finishing work

After finishing work the administrator must switch off the device.

Special instructions
The administrator must take care that users do not place drink, cigarettes or other objects and
liquids on the device. The ADMINISTRATOR MUST PROVIDE a depositing surface by the device.

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7.ELECTRICAL CONNECTION
Alfastreet WIKY gaming machine must be properly connected to a grounded wall socket to supply
voltage with cord provided by Alfastreet and schuko power connector (EEC 7/4) or equivalent
power connector with a ground wire.
Before the power cord is connected to supply voltage, cord must be inspected for possible
damage. Damaged cord can cause electrical shock or improper functioning of the gaming machine.

8.CLEANING MAINTENANCE

Cleaning must only be preformed with the Main Power Switch turned OFF.

It is suggested that a regular cleaning schedule be maintained for the following parts of the
machine:
Outside Surfaces
All outside surfaces should be inspected and if necessary cleaned every day, using mild detergents
and damp cloth.
In any case, for cleaning do not use:
• Wire or nylon wool scouring brooms
• Furniture polishes
• Alcohol based polishes
• Powder or liquid abrasive cleaners
• Bleach or strong detergents

9.PREVENTIVE ACTIONS
All of the computers in Alfastreet WIKY machine must be preventive restarted at least every
three weeks. This is due to proper functioning of the machine.

Alfastreet recommends replacing all data storage devices in WIKY every 5 years to ensure smooth
operation over longer periods of time.

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10. GENERAL MACHINE OVERVIEW

Here we can see the general components of the machine in front and side view.

Illustration 3: Machine front view

On the front we can find everything player need to use the machine – touchscreen LCD monitor,
ticket printer, bill acceptor and mechanical buttons. Also on the front electronic keyhole, screen
assembly lock bill and service door are located.

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Illustration 4: Machine side view

On the side we can find serial plate with machine specifications and identification numbers, cooling
exhaust and decorative RGB LED lighting.

NOTICE:
RGB LED lighting can be mounted on wooden ribs, or directly on metal housing!

RGB LED mounted directly RGB LED mounted on wooden

on metal housing ribs

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10.1. Opening the screen assembly

To unlock the screen assembly, lift it and gain access to the internal components of the machine
follow the provided steps below.

READ BEFORE PROCEEDING !

THE RELEASE HANDLE MARKED

WITH NUMBER 1 IS SPRING
LOADED, FOLLOW PROVIDED
INSTRUCTIONS.

STEP 1
Apply pressure to release mechanism handle (1)
with one hand and hold.

STEP 2
With the other hand insert the key and unlock
(2) while still applying pressure to the handle
(1). Some pressure should be expected at this
point from the handle since it's spring loaded.
STEP 3
Carefully release the handle (3) until the spring
decompresses and the handle reaches its final
position.

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10.2.Accessing the logic area

In order to access the logic area of the machine follow the steps provided below.

STEP 1 STEP 2
Locate and unlock the service door. Open the service door.

STEP 3 STEP 4
The playing terminal computer is located in the If unlocked, the playing terminal computer can
center. be tilted forward to access the hard drive (hard
drive location may vary depending on the
computer model).

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STEP 4 STEP 5
Locate two release pins beneath the screen. Pull Screen assembly can now be opened using
them towards each other (4) to unlock the upwards motion (5).
screen assembly.

Closing the screen assembly

Closing the screen assembly can be done following the reverse order of steps provided above. First
lower the screen assembly in its original position (5). The release pins (4) will automatically
engage when the screen in pressed down. Press the release handle inside (3) and hold it until you
lock the mechanism using the key (2). You can now release the handle (1).

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11. INTERNAL COMPONENTS

The majority of internal components are accessible from either top, bottom or back.

11.1. Internal components (top access)

To access the components from the top you must first open the screen assembly (follow
instructions in chapter 10.1 Opening the screen assembly, page 13).

Illustration 5: Internal components (top access)

1. RGB LED strip 6. Display power adapter

2. Screen locking mechanism 7. Switches
(a-left, b-right) 8. Ticket printer
3. Pneumatic cylinder (a-left, b-right) 9. Release mechanism for bill acceptor
4. Keyboard controller 10. Bill acceptor
5. Cooling fan 11. Keyboard

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11.2. Internal components (bottom access)

To access components from the bottom you must first remove service door.

Illustration 6: Internal components (bottom access)

1. RGB LED strip 5. Power strip

2. RGB LED controller 6. Main switch
3. Service door switch 7. Power supply
4. Playboard PC

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11.3. Internal components (back access)

To access components from the back access you must remove rear cover.

Illustration 7: Internal components (back access)

1. Uninterruptible power supply (UPS)

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12. MAIN PARTS DESCRIPTION

In this chapter, all main electrical parts are described.

12.1. Playboard PC
Playboard PC is running game software and controlling the machine. It is located behind service
door (see Illustration 6: Internal components (bottom access), page 17).
• Axiomtek MANO861
• AeWin MB8302A (Alternative)
• Axiomtek SBC84831 (Alternative)
• Axiomtek GMB811 (Alternative)

12.1.1. Axiomtek SBC84831

Computer specifications:
• Processor: Intel® Atom™ processor N270 1.6 GHz onboard with FSB 533 MHz
• Chipset: Intel® 945GSE + ICH7M
• System Memory: 1 x 200-pin SO-DIMM supports DDR2-400/533 max. up to 2GB
• BIOS: AMI
• Standard I/O:
• 6 x RS-232; with +5V/+12V powered
• 4 x USB 2.0
• 2 x SATA-150
• 1 x PS/2 keyboard and mouse
• Ethernet: 2 ports as 10/100/1000Mbps support Wake-on-LAN, RPL/PXE Boot ROM with
Realtek RTL8111B
• Digital I/O: 3 channels IN and 5 channels OUT
• Solid State Disk Interface: One CompactFlash Type II Socket
• Audio: AC'97 Codec audio as MIC-in/Line-in/Line-out/speaker-out with Realtek ALC203

12.1.2. Axiomtek MANO 861 with Intel i3 processor

Computer specifications:
• LGA1155 socket 3rd Generation Intel®
• Core™ i7/ i5/ i3/, Celeron®, processors
• Intel® H61 chipset
• 2 DDR3-1066/1333 MHz max. up to 4 GB
• 1 PCIe x4 supported
• 3 SATA-300 supported
• 6 USB 2.0 supported
• 6 COM ports supported
• Dual view display, Display: VGA/DVI-D/LVDS

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12.1.3. AeWIN MB8302A with Intel i3 processor

Computer specifications:
• Intel 4th generation Intel® Core™ LGA 1150 Socket
• Intel® H81 Express chipset
• 2 x DDR3 1600 MHz / SODIMM up to 4 GB
• HDMI/VGA/DVI-D/24-bit Dual Channel LVDS
• 6 x COM, 8 x USB, LPC, SMBus
• 2 x SATA 6Gb/s 2x SATA 3Gb/s
• 2 x Intel® Giga LAN
• 1 x PCI-Express X16 slot , 1 x PCI-Express X1 slot
• SIM socket support

12.1.4. Axiomtek GMB811 with Intel i3 processors

Computer specifications:
• CPU: Socket LGA 1150 4th Generation Intel® Core™ i7/i5/i3 and Celeron® processor up to
TDP 54W (65W option)
• System Memory: DDR3/L 1333/1600 MHz, max. up to 16 GB, 2 x 240-pin Long-DIMM
• Chipset: Intel® H81 PCH
• BIOS: AMI -uEFI BIOS
• Expansion Interface: 1 x PCIe x16 slot, 1 x Full-Size Mini-PCIe (mSATA option)
• USB: 4 x USB 2.0 in rear I/O, 4 x USB 2.0 internal header, 2 x USB 3.0 in rear I/O
• Serial: 4 x simple RS-232 (Tx/Rx) via pin header, 1 x full RS-232 via pin header, 1 x RS-
232/422/485 via pin header
• SATA: 2 x SATA III connector (SATADOM supported)
• Audio: Stereo 6W + 6W audio amplifier, 5.1 channel line-out with stacked 3.5 mm jack or
HD, Audio as Mic-in/Line-out
• Ethernet: 2 x Gigabit Ethernet ports
• Security: TPM 1.2

12.2. Power supply

Supplies power for computers and peripheral devices.
• POWER SUPPLY BEA-740 450W 24V
• POWER SUPPLY BEA-740-B1 450W 24V (Alternative)
• POWER SUPPLY BAM 450W 5V,12V,24VDC (Alternative)

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12.3. Touch screen monitor

It is mounted on each machine and displays playboard's software graphics.
• MONITOR 32'' FULL HD BESTECH
• MONITOR 32'' FULL HD ALPHADISPLAY (Alternative)
• MONITOR 32'' FULL HD KORTEK (Alternative)

12.4. Bill acceptors

Accepts bills or vouchers and stakes them in the stacker box.
• BILL ACCEPTOR MEI SCN8347(RS232)
• BILL ACCEPTOR MEI SCN6607(RS232) (Alternative)
• BILL ACCEPTOR JCM UBA-10-SS (RS232) (Alternative)
• BILL ACCEPTOR JCM IVIZION (RS232) (Alternative)

12.5. Ticket printers

Prints vouchers or receipts.
• PRINTER ITHACA EPIC 950L
• PRINTER FUTURE LOGIC GEN2 UNIVERSAL (Alternative)
• PRINTER FUTURE LOGIC GEN5 (Alternative)
• PRINTER FUTURE LOGIC GEN3 EVOLUTION (Alternative)

12.6. Uninterruptible power supply (optional)

Provides stable power delivery to electrical components inside, protects equipment against power
surges and acts as a power source for a limited time in case the mains power fails during
operation.
• APC BACK-UPS 500VA 230V (BK500EI)

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13. BASIC PROCEDURES

In this chapter you can find basic procedures like starting the machine, cashbox handling,
changing paper, clearing jams in ticket printer, etc..

13.1. Starting the machine

To power up the machine follow this steps:

STEP 1 STEP 2
Make sure the machine is properly connected to Open the service door
a wall socket and power cord is not damaged in
any way.

STEP 3 ADDITIONAL STEP 4

Put the main switch from position ''O'' to Locate the UPS (location visible on Illustration
position ''I'' (main switch location visible on 7: Internal components (back access) , page 18)
Illustration 6: Internal components (bottom and switch it on.
access), page 17).
Machine will start.
Machine will start.
If the machine doesn't start proceed with
additional step 4 (UPS is turned off).

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13.2. Removing the cashbox

To remove cashbox from the machine, follow this steps:

STEP 1 STEP 2
Unlock the bill door (1). Open the bill door (2) and unlock the cashbox
protection door (3).

STEP 3 STEP 4
Open the cashbox protection door (4). Grab the cashbox by the handle and pull it
toward yourself (5).

Installing the cashbox

Installing the cashbox can be done following the reverse order of steps provided above. First insert
the cashbox back in the machine (5) – make sure that the blue triangle is pointing upwards. Close
(4) and lock (3) cashbox protection door and do the same with bill door (2, 1).

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13.3. Removing bill acceptor head

In case that the bill acceptor is jammed or its necessary to inspect or replace the bill acceptor it
can be easily removed by following the instructions below.

STEP 1 STEP 2
Follow the steps in chapter 10.1 Opening the Locate the red retention lever (1) that holds the
screen assembly, page 13, to open the screen bill acceptor assembly in place.
assembly.

STEP 3 STEP 4
Unlock the assembly by pulling the lever Locate the bill acceptor release mechanism (4).
towards yourself (2) and tilt the assembly
towards the back of the machine (3).

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STEP 5 STEP 6
Push the bill acceptor release pin upwards (5) Grab the bill acceptor and pull it slightly towards
to unlock the mechanism. yourself (6) and then upwards (7).

Installing the bill acceptor head

The install the bill acceptor head follow the steps in the following order. First make sure that the
bill acceptor assembly is still tilted backwards (3). If its not, locate the red retention lever (1) and
pull it towards yourself (2). At this point the bill acceptor assembly can be tilted backwards (3).
Place the bill acceptor head to its original position (7, 6), the release pin will automatically engage
(5). You can now move the bill acceptor assembly to its original position. The red retention lever
will automatically engage as well (2).

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13.4. Opening the bill acceptor head

If a problems presents itself with the bill acceptor inspecting the internals is recommended. To
open the bill acceptor head previously removed from the rest of the assembly follow the steps
below.

STEP 1 STEP 2
Push the yellow locking cover forward (1) until Bill acceptor head opened. Internal sensors are
it reaches the final position and lift it upwards now accessible. Clear any potential jams
(2). present in the bill acceptor head.

STEP 3 STEP 4
Inspect the upper sensors and rollers. Inspect the lower sensors and rollers.

Note!
If the problem presents itself with the recognition abilities of the bill acceptor head the
sensors should be cleaned with isopropyl alcohol.

Closing the bill acceptor head

The close the bill acceptor head follow the steps in reverse order. Close the yellow locking cover, it
will automatically lock and position itself in the original position.

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13.5. Changing paper, clearing jams in ticket printer

In order to gain access to the ticket printer to change paper or clear jams in necessary to open the
screen assembly. The ticket printer is mounted in a fashion that enables unobstructed access to
the component. Follow the steps below.

STEP 1 STEP 2
Follow the steps in chapter 10.1 Opening the Ticket printer is now exposed and can be
screen assembly, page 13, to open the screen accessed.
assembly.

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14. ADVANCED PROCEDURES

In this chapter you will find advanced procedures that require a qualified technician to be
performed such as electrical components replacements, etc.

Device should be unplugged from supply, UPS turned off and rotating parts stopped
before opening any doors and engaging in major service activities.

14.1. Replacing the supply cord

If the supply cord is showing damage in any way it should be immediately replaced (with the same
type of approved supply cord). Replacement of electrical components should always be handled by
the manufacturer, its service agents or equally qualified technicians. To do so follow this steps.

STEP 1 STEP 2
Shutdown the machine and disconnect it from Locate, unlock and open the service door.
the power grid. Shutdown the UPS and
disconnect the UPS inputs and outputs.

REASSEMBLY
To reassemble follow the instructions in reverse
order. Route the new cable to the main power
switch and connect it. Close the cover, secure it
with two screws and power on the machine and
UPS.

STEP 3
Locate the main power switch and unplug the
supply cord.

Supply cord shall not be accessible to the user after installation of the machine or after
replacing the supply cord.

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15. SERIAL PLATES

Each gaming machine has its own unique serial number. This number alongside with model
number, date of manufacture and ratings is written on serial plate. Each WIKY machine has 1 big
serial plate located on the left side of the machine.

Illustration 8: Big serial plate

Illustration 9: Serial plate position

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16. WIRING

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 Pockaj d.o.o. | Partizanska cesta 129 A | 6210 Sezana | Slovenia
VAT No: SI67603793 | Tel.: +386 5 70 72 100 | www.alfastreet.si | info@alfastreet.si