User Name

Location
Company
EMP code
EMP Grade
Designation

Sr.No. Description
1 laptop Model
2 Serial No.
3 Make
4 Hostname
5 CPU Details / CPU Speed
6 RAM
7 Hardisk Capacity
8 Problem reported by the user
9 Action Taken By Support Engineer
10 Laptop gracefuly shutdown by user on daily basis
11 Deleted Temporary Files / Cookies
12 Laptop hostname is in correct laptop & encryption OU.
13 No of Active PST attached in outlook and identify any heavy PST degrading laptop performance
14 User heavy profile data move to d drive
15 Vaultize processing priority set to 2 ( only applicable for vaultize registered users)
16 Vaultize backup status
17 Windows patches / McAfee updated
18 IE 11 updated
19 Checked for un wanted Software
20 If Found any Unwanted S/W has it been removed
21 What type of data files are stored in HDD
22 Have we removed unwanted Data from the Laptop
23 Defragmentation is done if required.
24 Wi-Fi connectivity status
25 Checked for any OS related issue
26 Set laptop virtual memory to automatically adjust - Document attached
27 Still slowness is observed - Adjust laptop performance option - Document attached
28 Is the laptop required to be formatted
29 Has the laptop been formatted
30 Support Engineer feedback after carrying out above analysis
31 Warrranty Expiration date
Sarosh Amaria
Peninsula - Lower parel
TCL
503266
M11
COO - Commercial Finance

HP elightbook x360 1020 G2

5CG8252W1V
HP
INLTTCFSL03145
Intel coreTM i7-7500 @ 2.70CHz || speed- 0.70 GHz
8 GB
1 TB
No
system updated As per SOE
yes
yes
Move hostname in proper OU
5 pst attached - No heavy pst
yes
yes
Active
updated
yes
yes
No found unwanted S/W
Office Data Files
No found unwanted data
NA
Yes
Found No issue in OS
Yes
No
No
No
laptop working fine as of now
23-Aug-22
 User Name
Location
Company
EMP code
EMP Grade
Designation

Sr.No. Description
1 laptop Model
2 Serial No.
3 Make
4 Hostname
5 CPU Details / CPU Speed
6 RAM
7 Hardisk Capacity
8 Problem reported by the user
9 Action Taken By Support Engineer
10 Laptop gracefuly shutdown by user on daily basis
11 Deleted Temporary Files / Cookies
12 Laptop hostname is in correct laptop & encryption OU.
13 No of Active PST attached in outlook and identify any heavy PST degrading laptop performance
14 User heavy profile data move to d drive
15 Vaultize processing priority set to 2 ( only applicable for vaultize registered users)
16 Vaultize backup status
17 Windows patches / McAfee updated
18 IE 11 updated
19 Checked for un wanted Software
20 If Found any Unwanted S/W has it been removed
21 What type of data files are stored in HDD
22 Have we removed unwanted Data from the Laptop
23 Defragmentation is done if required.
24 Wi-Fi connectivity status
25 Checked for any OS related issue
26 Set laptop virtual memory to automatically adjust - Document attached
27 Still slowness is observed - Adjust laptop performance option - Document attached
28 Is the laptop required to be formatted
29 Has the laptop been formatted
30 Support Engineer feedback after carrying out above analysis
31 Warrranty Expiration date
32 windows version
Abonty Banerjee
Peninsula - Lower parel
TCL
546567
M11
Chief Digital Officer

HP elightbook x360 1030 G2

5CG7482GHF
HP
INLTTCL00461
Intel coreTM i7-7600 @ 2.80CHz || speed- 1.38 GHz
16 GB
500 GB
No
system updated As per SOE
yes
yes
Move hostname in proper OU
No pst attached
yes
yes
Yes
updated - No McAfee Encryption
yes
yes
No found unwanted S/W
Office Data Files
No found unwanted data
NA
Yes
Found No issue in OS
Yes
No
No
No
laptop working fine as of now
2-Feb-23
 User Name
Location
Company
EMP code
EMP Grade
Designation

Sr.No. Description
1 laptop Model
2 Serial No.
3 Make
4 Hostname
5 CPU Details / CPU Speed
6 RAM
7 Hardisk Capacity
8 Problem reported by the user
9 Action Taken By Support Engineer
10 Laptop gracefuly shutdown by user on daily basis
11 Deleted Temporary Files / Cookies
12 Laptop hostname is in correct laptop & encryption OU.
13 No of Active PST attached in outlook and identify any heavy PST degrading laptop performance
14 User heavy profile data move to d drive
15 Vaultize processing priority set to 2 ( only applicable for vaultize registered users)
16 Vaultize backup status
17 Windows patches / McAfee updated
18 IE 11 updated
19 Checked for un wanted Software
20 If Found any Unwanted S/W has it been removed
21 What type of data files are stored in HDD
22 Have we removed unwanted Data from the Laptop
23 Defragmentation is done if required.
24 Wi-Fi connectivity status
25 Checked for any OS related issue
26 Set laptop virtual memory to automatically adjust - Document attached
27 Still slowness is observed - Adjust laptop performance option - Document attached
28 Is the laptop required to be formatted
29 Has the laptop been formatted
30 Support Engineer feedback after carrying out above analysis
31 Warrranty Expiration date
32 windows version
Mayukh Maiti
Peninsula - Lower parel
TCFSL
533743
M10
Executive Vice President - Infrastructure and Administration HR Operations and Projects

HP elightbook 820 G1
5CG43306L4
HP
INLTTCS06688
Intel coreTM i5-4200U @ 1.60CHz,2301 Mhz || speed- 1.62 GHz
4 GB
500 GB
No
system updated As per SOE
yes
yes
hostname is already in proper OU
01 pst attached - No heavy pst
NO
yes
Active
yes
yes
yes
No found unwanted S/W
Office Data Files
No found unwanted data
NA
Yes
Found No issue in OS
Yes
No
No
No
laptop working fine as of now
10/30/2018
windows 7 pro
 User Name
Location
Company
EMP code
EMP Grade
Designation

Sr.No. Description
1 laptop Model
2 Serial No.
3 Make
4 Hostname
5 CPU Details / CPU Speed
6 RAM
7 Hardisk Capacity
8 Problem reported by the user
9 Action Taken By Support Engineer
10 Laptop gracefuly shutdown by user on daily basis
11 Deleted Temporary Files / Cookies
12 Laptop hostname is in correct laptop & encryption OU.
13 No of Active PST attached in outlook and identify any heavy PST degrading laptop performance
14 User heavy profile data move to d drive
15 Vaultize processing priority set to 2 ( only applicable for vaultize registered users)
16 Vaultize backup status
17 Windows patches / McAfee updated
18 IE 11 updated
19 Checked for un wanted Software
20 If Found any Unwanted S/W has it been removed
21 What type of data files are stored in HDD
22 Have we removed unwanted Data from the Laptop
23 Defragmentation is done if required.
24 Wi-Fi connectivity status
25 Checked for any OS related issue
26 Set laptop virtual memory to automatically adjust - Document attached
27 Still slowness is observed - Adjust laptop performance option - Document attached
28 Is the laptop required to be formatted
29 Has the laptop been formatted
30 Support Engineer feedback after carrying out above analysis
31 Warrranty Expiration date
32 windows os
Kusal Roy
Peninsula - Lower parel
TCFSL
546301
MD-TCFSL
Managing Director, TCFSL

HP elightbook x360 1030 G2

5CG74828S0
HP
INLTTCFSL02270
Intel coreTM i7-7500 @ 2.70CHz || speed- 1.38 GHz
16 GB
500 GB
No
system updated As per SOE
yes
yes
Hostname already moved in OU
ONE pst attached
No
yes
Yes
updated - No McAfee Encryption
yes
yes
No found unwanted S/W
Office Data Files
No found unwanted data
NA
Yes
Found No issue in OS
Yes
No
No
No
laptop working fine as of now
2-Feb-23
windows 10
 User Name
Location
Company
EMP code
EMP Grade
Designation

Sr.No. Description
1 laptop Model
2 Serial No.
3 Make
4 Hostname
5 CPU Details / CPU Speed
6 RAM
7 Hardisk Capacity
8 Problem reported by the user
9 Action Taken By Support Engineer
10 Laptop gracefuly shutdown by user on daily basis
11 Deleted Temporary Files / Cookies
12 Laptop hostname is in correct laptop & encryption OU.
13 No of Active PST attached in outlook and identify any heavy PST degrading laptop performance
14 User heavy profile data move to d drive
15 Vaultize processing priority set to 2 ( only applicable for vaultize registered users)
16 Vaultize backup status
17 Windows patches / McAfee updated
18 IE 11 updated
19 Checked for un wanted Software
20 If Found any Unwanted S/W has it been removed
21 What type of data files are stored in HDD
22 Have we removed unwanted Data from the Laptop
23 Defragmentation is done if required.
24 Wi-Fi connectivity status
25 Checked for any OS related issue
26 Set laptop virtual memory to automatically adjust - Document attached
27 Still slowness is observed - Adjust laptop performance option - Document attached
28 Is the laptop required to be formatted
29 Has the laptop been formatted
30 Support Engineer feedback after carrying out above analysis
31 Warrranty Expiration date
32 windows version
Manish Chourasia
Peninsula - Lower parel
TCCL
534589
MD-TCCL
Managing Director - Tata Cleantech Capital Ltd.

HP elightbook 820 G3
5CG8154DYC
HP
INLTTCCL00009
Intel coreTM i5-6200U @ 2.30CHz,2400 Mhz || speed- 1.29 GHz
8 GB
500 GB
No
system updated As per SOE
yes
yes
hostname is already in proper OU
01 pst attached - No heavy pst
NO
yes
Active
yes
yes
yes
No found unwanted S/W
Office Data Files
No found unwanted data
NA
Yes
Found No issue in OS
Yes
No
No
No
laptop working fine as of now
29-Apr-23
windows 10 pro , version-1709
 User Name
Location
Company
EMP code
EMP Grade
Designation

Sr.No. Description
1 laptop Model
2 Serial No.
3 Make

4 Hostname
5 CPU Details / CPU Speed
6 RAM
7 Hardisk Capacity
8 Problem reported by the user
9 Action Taken By Support Engineer
10 Laptop gracefuly shutdown by user on daily basis
11 Deleted Temporary Files / Cookies
12 Laptop hostname is in correct laptop & encryption OU.
13 No of Active PST attached in outlook and identify any heavy PST degrading laptop performance
14 User heavy profile data move to d drive
15 Vaultize processing priority set to 2 ( only applicable for vaultize registered users)
16 Vaultize backup status
17 Windows patches / McAfee updated
18 IE 11 updated
19 Checked for un wanted Software
20 If Found any Unwanted S/W has it been removed
21 What type of data files are stored in HDD
22 Have we removed unwanted Data from the Laptop
23 Defragmentation is done if required.
24 Wi-Fi connectivity status
25 Checked for any OS related issue
26 Set laptop virtual memory to automatically adjust - Document attached
27 Still slowness is observed - Adjust laptop performance option - Document attached
28 Is the laptop required to be formatted
29 Has the laptop been formatted
30 Support Engineer feedback after carrying out above analysis
31 Warrranty Expiration date
32 windows version
Puneet Sharma
Peninsula - Lower parel
TCL
530349
M11
Chief Financial Officer - TCL and TCFSL

HP elightbook x360 1020 G2

5CG84429BB
HP
INLTTCL00476

Intel coreTM i7-7500 @ 2.70CHz || speed- 0.87 GHz

8 GB
500 GB
No
system updated As per SOE
yes
yes
Move hostname in proper OU
18 pst attached - No heavy pst
yes
yes
Active
updated
yes
yes
No found unwanted S/W
Office Data Files
No found unwanted data
NA
Yes
Found No issue in OS
Yes
No
No
No
laptop working fine as of now
3-Jan-22
windows 10
 User Name
Location
Company
EMP code
EMP Grade
Designation

Sr.No. Description
1 laptop Model
2 Serial No.
3 Make
4 Hostname
5 CPU Details / CPU Speed
6 RAM
7 Hardisk Capacity
8 Problem reported by the user
9 Action Taken By Support Engineer
10 Laptop gracefuly shutdown by user on daily basis
11 Deleted Temporary Files / Cookies
12 Laptop hostname is in correct laptop & encryption OU.
13 No of Active PST attached in outlook and identify any heavy PST degrading laptop performance
14 User heavy profile data move to d drive
15 Vaultize processing priority set to 2 ( only applicable for vaultize registered users)
16 Vaultize backup status
17 Windows patches / McAfee updated
18 IE 11 updated
19 Checked for un wanted Software
20 If Found any Unwanted S/W has it been removed
21 What type of data files are stored in HDD
22 Have we removed unwanted Data from the Laptop
23 Defragmentation is done if required.
24 Wi-Fi connectivity status
25 Checked for any OS related issue
26 Set laptop virtual memory to automatically adjust - Document attached
27 Still slowness is observed - Adjust laptop performance option - Document attached
28 Is the laptop required to be formatted
29 Has the laptop been formatted
30 Support Engineer feedback after carrying out above analysis
31 Warrranty Expiration date
32 windows version
Anil kaul
Peninsula - Lower parel
TCHFL
547382
MD-TCHFL
Managing Director - Tata Capital Housing Finance Ltd

HP elightbook x360 1020 G2

5CG81727LT
HP
INLTTCFSL02692
Intel coreTM i7-7500 @ 2.70CHz || speed- 1.38 GHz
8 GB
500 GB
No
system updated As per SOE
yes
yes
Hostname already moved in OU
No pst attached
yes
yes
Yes
updated - No McAfee Encryption
yes
yes
No found unwanted S/W
Office Data Files
No found unwanted data
NA
Yes
Found No issue in OS
Yes
No
No
No
laptop working fine as of now
14-Jun-23
windows 10
 User Name
Location
Company
EMP code
EMP Grade
Designation

Sr.No. Description
1 laptop Model
2 Serial No.
3 Make
4 Hostname
5 CPU Details / CPU Speed
6 RAM
7 Hardisk Capacity
8 Problem reported by the user
9 Action Taken By Support Engineer
10 Laptop gracefuly shutdown by user on daily basis
11 Deleted Temporary Files / Cookies
12 Laptop hostname is in correct laptop & encryption OU.
13 No of Active PST attached in outlook and identify any heavy PST degrading laptop performance
14 User heavy profile data move to d drive
15 Vaultize processing priority set to 2 ( only applicable for vaultize registered users)
16 Vaultize backup status
17 Windows patches / McAfee updated
18 IE 11 updated
19 Checked for un wanted Software
20 If Found any Unwanted S/W has it been removed
21 What type of data files are stored in HDD
22 Have we removed unwanted Data from the Laptop
23 Defragmentation is done if required.
24 Wi-Fi connectivity status
25 Checked for any OS related issue
26 Set laptop virtual memory to automatically adjust - Document attached
27 Still slowness is observed - Adjust laptop performance option - Document attached
28 Is the laptop required to be formatted
29 Has the laptop been formatted
30 Support Engineer feedback after carrying out above analysis
31 Warrranty Expiration date
32 windows version
Santosh Kamath
Peninsula - Lower parel
TCFSL
531973
M9
Technology Head - Corporate IT

HP elightbook 820 G3
5CG8154DYK
HP
INLTTCFSL02389
Intel coreTM i5-6200U @ 2.30CHz,2301 Mhz || speed- 1.02 GHz
8 GB
500 GB
No
system updated As per SOE
yes
yes
hostname is already in proper OU
07 pst attached - No heavy pst
NO
yes
Active
yes
yes
yes
No found unwanted S/W
Office Data Files
No found unwanted data
NA
Yes
Found No issue in OS
Yes
No
No
No
laptop working fine as of now
29-Apr-22
windows 7 pro
 User Name
Location
Company
EMP code
EMP Grade
Designation

Sr.No. Description
1 laptop Model
2 Serial No.
3 Make
4 Hostname
5 CPU Details / CPU Speed
6 RAM
7 Hardisk Capacity
8 Problem reported by the user
9 Action Taken By Support Engineer
10 Laptop gracefuly shutdown by user on daily basis
11 Deleted Temporary Files / Cookies
12 Laptop hostname is in correct laptop & encryption OU.
13 No of Active PST attached in outlook and identify any heavy PST degrading laptop performance
14 User heavy profile data move to d drive
15 Vaultize processing priority set to 2 ( only applicable for vaultize registered users)
16 Vaultize backup status
17 Windows patches / McAfee updated
18 IE 11 updated
19 Checked for un wanted Software
20 If Found any Unwanted S/W has it been removed
21 What type of data files are stored in HDD
22 Have we removed unwanted Data from the Laptop
23 Defragmentation is done if required.
24 Wi-Fi connectivity status
25 Checked for any OS related issue
26 Set laptop virtual memory to automatically adjust - Document attached
27 Still slowness is observed - Adjust laptop performance option - Document attached
28 Is the laptop required to be formatted
29 Has the laptop been formatted
30 Support Engineer feedback after carrying out above analysis
31 Warrranty Expiration date
32 windows os
P C Bandivadekar
Peninsula - Lower parel
TCFSL
503989
M10
Chief Risk Officer

HP elightbook x360 1020 G2

5CG8375BRF
HP
INLTTCFSL02791
Intel coreTM i7-7500 @ 2.70CHz || speed- 2.90 GHz
8 GB
500 GB
No
system updated As per SOE
yes
yes
Hostname already moved in OU
13 pst attached
No
yes
Yes
updated - No McAfee Encryption
yes
yes
No found unwanted S/W
Office Data Files
No found unwanted data
NA
Yes
Found No issue in OS
Yes
No
No
No
laptop working fine as of now
16-Nov-23
windows 10 1803