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Talent Management
Talent Management, Marshall Goldsmith logo
by Marshall Goldsmith
As talent professionals adapt to the changing business environment and prepare for
a "new kind of employee," they're considering how to completely transform their
strategies around recruitment, retention, compensation, performance, training and
pretty much every other people-related aspect within their organizations.
Their obsession with change might be justified. After all, the incoming group of
employees is far more diverse, demanding and technically savvy than any that
preceded it, and few question the need to somehow adjust to this dynamic
generation's needs.
And yet, there's the issue of execution: What changes are necessary to
accommodate the natives of this brave new world of work, and do we have the
resources, time, energy and manpower to make them a reality?
As I've noted before, of the tens of thousands of businesspeople who have come to
my lectures and classes, about 70 percent follow through on what they learn and
actually do something about it. I am not ashamed of this number, which suggests a
30 percent noncompliance rate. To tell you the truth, I'm proud of the fact that
fewer than a third of them don't change anything - and I'm amazed the number isn't
much higher than that.
As far as I can tell, most of the people who do nothing aren't any different as
human beings than those who do change. They are no less intelligent. They often
have the same values. Why, then, don't they do what they promised themselves
they would do?
The answer can be found in a dream. It's a dream I have often, and you might have
a similar one. It goes something like this:
"I am incredibly busy right now. In fact, I'm about as busy as I have ever felt. Some
days, I feel overcommitted and just too exhausted to take on anything else. At times
like these, my life feels like it's out of control.
"But on the bright side, I'm working on some really interesting and special projects
right now, and I believe the worst of this stressful time will be over in a few weeks
or months. After that, I'll take a couple of weeks off, get my life back in order,
spend some more time with family and friends, and start working out. Everything is
going to change soon, I promise. After that, it won't be crazy anymore!"
Have you ever dreamed up a scenario that sounds vaguely similar to this? How
long have you held on to this dream? How's that working out for you?
Perhaps it's time to stop dreaming of a time when you won't be busy. Because - let's
face it - that time won't ever come. It's my dream, and yours. But it's also a mirage -
an oasis that forever rests on the horizon.
I have learned a hard lesson trying to bring about real changes, in people and
organizations: There is no "couple of weeks" of pure downtime to get things in
order. Just look at the trend line - calm and sanity do not prevail! There is a good
chance that tomorrow is going to be just as crazy as today.
If you want to change anything about yourself, the best time to start is right now.
Ask yourself, "What am I willing and able to change now, at this very moment?"
then just do that.
Dr. Marshall Goldsmith's 24 books include "What Got You Here Won't Get You
There" - a New York Times best-seller, Wall Street Journal #1 business book and
Harold Longman Award winner for Business Book of the Year. His latest book
"Succession: Are You Ready?" - is the newest edition to the Harvard Business
'Memo to the CEO' series. His personal website,
http://www.marshallgoldsmithlibrary.com/, contains hundreds of his articles and
videos.