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View  Help  Guide  
 

July  2016  

Ver.  4.7.0B  

Troo  Corporation  
43  Auriga  Drive,  Suite  102  
Ottawa,  On  
Canada  
K2E  7Y8  
Phone  Number:  (613)  225-­‐8766  
Web  page:  http://www.troo.com  

Email:  support@troo.com    

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Table  of  Contents  


 

1   Introduction  ....................................................................................................................................  4  
1.1   Scope  and  Purpose  ...............................................................................................................................  4  

2   View  ...................................................................................................................................................  4  
3   View  -­‐  Map  ........................................................................................................................................  5  
3.1   Controls  at  Top  Left  Corner  of  Map  ................................................................................................  6  
3.2   Information  at  bottom  of  map  .........................................................................................................  6  
3.3   In  Map  .......................................................................................................................................................  6  
4   Layers  Tab  .......................................................................................................................................  7  
4.1   Saved  Views  ............................................................................................................................................  7  
4.1.1   Create  a  new  View  ............................................................................................................................................  7  
4.2   My  Layers  ................................................................................................................................................  9  
4.2.1   Adding  landmarks:  ...........................................................................................................................................  9  
4.3   Flight  Restrictions  ..............................................................................................................................  10  
4.3.1   SUA-­‐MOA  ...........................................................................................................................................................  10  
4.3.2   SUA-­‐ATCAA  ......................................................................................................................................................  10  
4.3.3   SUA-­‐Restricted  ................................................................................................................................................  10  
4.3.4   SUA-­‐Prohibited  ...............................................................................................................................................  10  
4.3.5   SUA-­‐Warning  ...................................................................................................................................................  10  
Warning  areas  are  similar  in  nature  to  restricted  areas;  however,  the  United  States  government  
does  not  have  sole  jurisdiction  over  the  airspaceSUA-­‐Alert  ......................................................................  10  
4.3.6   TFR  .......................................................................................................................................................................  10  
4.4   Aviation  Charts  ....................................................................................................................................  11  
4.4.1   VFR  Chart  ..........................................................................................................................................................  11  
4.4.2   IFR  Enroute  Low  Charts  ..............................................................................................................................  11  
4.4.3   IFR  Enroute  High  Charts  .............................................................................................................................  11  
4.5   Weather  .................................................................................................................................................  11  
4.5.1   Current  (METAR)  ...........................................................................................................................................  11  
4.5.2   Forecast  (TAF)  ................................................................................................................................................  11  
4.5.3   Symbols  ..............................................................................................................................................................  11  
4.5.4   Precipitation  ....................................................................................................................................................  11  
4.6   Base  Maps  .............................................................................................................................................  11  
4.6.1   Airports  ..............................................................................................................................................................  11  
4.6.2   Topo  .....................................................................................................................................................................  11  
4.6.3   Custom  ................................................................................................................................................................  11  
4.6.4   Hybrid  .................................................................................................................................................................  12  
4.6.5   Imagery  ..............................................................................................................................................................  12  

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4.6.6   Night  ....................................................................................................................................................................  12  
4.6.7   Terrain  ................................................................................................................................................................  12  
4.6.8   Streets  .................................................................................................................................................................  12  
4.7   Assets  Tab  .............................................................................................................................................  13  

5   Assets  Tab  ......................................................................................................................................  14  


5.1   Icons  ........................................................................................................................................................  14  
5.2   Aircraft  Status  ......................................................................................................................................  14  
5.3   Taking  action  with  assets  ................................................................................................................  16  
5.4   Viewing  Asset  Activity  ......................................................................................................................  17  
5.5   Filters  .....................................................................................................................................................  18  
5.6   Fleet  Summary  ....................................................................................................................................  19  
5.7   Turn  Labels  On  ....................................................................................................................................  19  
5.8   Animation  .............................................................................................................................................  20  

6   Events  Tab  .....................................................................................................................................  20  


6.1   Taking  Action  with  Events  ...............................................................................................................  22  
6.2   Confirming  Events  ..............................................................................................................................  23  

7   View  -­‐  Weather  Brief  ..................................................................................................................  23  


8   View  -­‐  Trip  Replay  .......................................................................................................................  24  
9   View  –  Fleet  List  ...........................................................................................................................  25  
9.1   Aircraft  ...................................................................................................................................................  25  

10   View  -­‐  Events  ..............................................................................................................................  26  


 

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1 Introduction    
1.1 Scope  and  Purpose  
 

Thank  you  for  using  our  aviation  tracking  system,  the  premier  web-­‐based  application  for  
tracking  and  managing  air,  sea,  and  ground-­‐based  assets.    

Our  Software  is  sold  as  Software  as  a  Service.    This  means  that  the  software  is  not  locally  
installed,  but  instead  is  accessed  online  through  your  web-­‐browser.  This  lets  us  publish  our  
most  recent  releases  quickly,  and  for  free  to  our  users.  As  these  upgrades  occur,  you  will  be  
notified  in  advance  and  training,  if  required,  will  be  provided.  

Some  features  of  the  TrooTrax  platform  are  premium  services,  that  may  require  a  
supplemental  charge.    

Our  Software  is  built  with  a  hierarchy  that  allows  configuration  at  the  OEM,  Reseller  or  End  
User  level.  

This  document  has  been  updated  on  July  12,  2016  and  reflects  version  4.7,  using  the  “Flyer  
Theme”.  

This  document  is  aimed  at  Administrators  and  is  supplemental  to  the  overall  user  guides.  

The  document  essentially  follows  the  flow  from  left  to  right  on  the  menu  bar,  so  although  all  
functionality  is  addressed,  it  does  not  necessarily  follow  the  process  flow  for  a  particular  
task.  

2 View  
 

The  View  tab  is  for  looking  at  your  fleet  within  the  context  of  how  you  have  set  up  your  
system.    You  can  see  your  fleet  in  the  map,  do  replays  on  their  trips,  review  device  
information  and  waypoints  stored  in  the  system,  and  review  the  events  as  set  up  for  your  
devices.  

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3 View  -­‐  Map  


 

The  Map  is  laid  out  in  4  sections  

• Map:  Contextual  display  of  all  assets  on  a  real  time  map.  
• Menu:  (upper  left)  User  to  select  assets,  track  aircraft,  change  layers,  view  and  
confirm  events  and  alarms  on  the  map.    
• Actions:  (lower  left)  Use  to  Filter,  Change  Labels,  Add  Landmarks,  Change  
Transparency,  
• Results:  (bottom)  Shows  information  for  selected  assets,  shows  filters,  addresses,  
messaging  information.  

When  looking  at  the  map  there  are  controls  and  information  sections.  

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3.1 Controls  at  Top  Left  Corner  of  Map  


 

• Forward  to  screen  viewed  before  current  screen  if  gone  back  
• Back  (to  last  screen)  
• Home  
• Zoom  In  
• Zoom  Out  
• Pan  
• Measure  Distance  
• Location  information.  
 

3.2 Information  at  bottom  of  map  


 

• Zoom  level  
• Latitude  and  Longitude  of  mouse  on  the  map  
• Filter  
• Text  Messages  (none  yet  for  RT)  
• Green  Dot:  good  connection,    –  Red:  connection  is  dead  
• Speaker  (on/off)  
• Drop  Map  to  full  length  of  window.  

3.3 In  Map    

• Scale    

• Clock  at  top  right  

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4 Layers  Tab  
 

The  Layers  section  if  comprised  of  four  major  elements:  

• Saved  Views    
• My  Layers  
• Flight  Restrictions  
• Aviation  Charts  
• Weather  
• Base  Maps  

 
 

4.1 Saved  Views    


In  this  area  you  can  save  custom  views  as  you  require,  allowing  quick  return  to  a  specific  
viewable  “window”.  
 

4.1.1 Create  a  new  View  


 

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With  Saved  Views  highlighted,  negotiate  around  the  map  until  you  find  a  view  you  would  
like  to  save.    Right  click  on  the  map  to  bring  up  the  map  menu.    Click  on  Save  View.      A  pop  
up  will  ask  you  to  name  the  view.    Name  and  click  OK.  

Right  Click  Menu  on  Map  

Below  are  definitions  of  the  elements  of  the  right  click  menu  on  the  map.  

Menu  Item   Description  

Zoom  In  Tool   Select  to  activate  Zoom  In  on  click.  

Zoom  Out  Tool   Select  to  activate  Zoom  Out  on  click.  

Pan  Tool   Select  to  activate  Pan  Tool.  

Measure  Tool   Select  to  activate  Measure  Tool  to  plot  distances.  

Address/Location   Select  to  activate  Get  Address/Location  Tool  to  display  address  and  
location  coordinates  on  click.  
Tool  
Go  To  Home   Select  to  activate  g o  to  Home  map  view  on  click.    

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Save  View   Select  to  activate  Save  View  on  click.    This  will  save  the  location  and  
zoom  level  of  the  map.  
Save  State   Saves  the  window  size,  shape  and  the  tools  that  were  being  used  at  
the  time  
Full  Map  View   Select  to  toggle  between  Full  screen  and  Normal  map  views.  

(Normal  Map  View)  

4.2 My  Layers  
 

My  Layers  provides  display  access  to  your  custom  layer  and  landmark  information.  

US  States,  Canadian  provinces  and  Mexican  States  are  other  political  boundary  layers  
available  to  all  customers  

Any  other  layers  must  be  created  (or  deleted)  in  the  Landmarks  section  of  the  mapping  
application  

The  map  is  where  you  add  landmarks  to  a  layer,  unless  you  are  importing  a  KML  File  

To  add  landmarks,  you  must  already  be  actively  editing  a  specific  layer  (e.g.  layer  is  
currently  selected).  

4.2.1 Adding  landmarks:  


 

From  the  Map:  

Double  click  on  layer  folder  

Zoom  to  your  landmark  on  the  map  

Select  from  the  actions  section  one  of  the  methods  to  create  the  landmark  (add  circle,  
polyline,  polygon  etc)  and  create  the  landmark  

Name  and  Save  

With  an  Address:  

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Double  click  on  layer  folder  

In  the  “Get  Directions”  area  enter  the  desired  address  and  Search  

Select  the  correct  landmark  and  zoom  to  it  

In  Actions  section,  create  the  landmark  

Name  and  Save.  

4.3 Flight  Restrictions  


   

4.3.1 SUA-­‐MOA  
Special  Use  Airspace  –  Military  Operations  Area  

4.3.2 SUA-­‐ATCAA  
Special  Use  Airspace  -­‐  Air  Traffic  Control  Assigned  Airspace  

4.3.3 SUA-­‐Restricted    
Restricted  areas  are  areas  where  operations  are  hazardous  to  nonparticipating  aircraft  and  
contain  airspace  within  which  the  flight  of  aircraft,  while  not  wholly  prohibited,  is  subject  to  
restrictions.  

4.3.4 SUA-­‐Prohibited  
Prohibited  areas  contain  airspace  of  defined  dimensions  within  which  the  flight  of  aircraft  is  
prohibited.  Such  areas  are  established  for  security  or  other  reasons  associated  with  the  
national  welfare  

4.3.5 SUA-­‐Warning  

Warning  areas  are  similar  in  nature  to  restricted  areas;  however,  the  United  States  
government  does  not  have  sole  jurisdiction  over  the  airspaceSUA-­‐Alert  
Special  Use  Airspace  

4.3.6 TFR  
Temporary  Flight  Restriction  is  a  flight  data  center  (FDC)  Notice  to  Airmen  (NOTAM)  is  
issued  to  designate  a  TFR.  The  NOTAM  begins  with  the  phrase  “FLIGHT  RESTRICTIONS”  
followed  by  the  location  of  the  temporary  restriction,  effective  time  period,  area  defined  in  
statute  miles,  and  altitudes  affected.  The  NOTAM  also  contains  the  FAA  coordination  facility  
and  telephone  number,  the  reason  for  the  restriction,  and  any  other  information  deemed  
appropriate.  The  pilot  should  check  the  NOTAMs  as  part  of  flight  planning.  

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4.4 Aviation  Charts  

4.4.1 VFR  Chart  

4.4.2 IFR  Enroute  Low  Charts  

4.4.3 IFR  Enroute  High  Charts  

4.5 Weather  

4.5.1 Current  (METAR)  


Standardized  hourly  surface  weather  observations  with  the  meteorological  elements  
observed  at  an  airport  at  a  specific  time.  

4.5.2 Forecast  (TAF)  


NOAA  TAF  Weather  24  hour  forecast  statement  from  airports    

4.5.3 Symbols  
Simple  weather  forecast  symbols  with  temperature      

4.5.4 Precipitation  
Radar  Imagery  of  Current  (5  minute  updates)  precipitation.  

4.6 Base  Maps  


 
Depending  on  how  the  site  configuration  is  set  up,  including  which  map  provider  you  are  
using,  you  may  or  may  not  see  all  the  different  map  types  described  below:  

4.6.1 Airports  
This  is  a  custom  layer  of  worldwide  Airport  information  for  North  America.    It  can  be  
updated  if  specific  airport  is  not  displaying.      

4.6.2 Topo  
Topographic  Maps  presently  available  for  Canada    

This  layer  begins  at  Zoom  level  10  and  is  visible  at  any  zoom  level  greater  than  that  

4.6.3 Custom  
Customized  maps  can  be  added  for  customers  if  required  (ie  vegetation  maps,  water  wells,  
pipelines,  hydro  lines  etc)  

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4.6.4 Hybrid  
Streetmaps  layered  on  top  of  a  satellite  imagery  view.  

4.6.5 Imagery  
Satellite  image  without  any  other  layer  information.  

4.6.6 Night  
Darkened  screen  version  of  the  map,  with  highlighted  features  as  lighter  colors  and  the  base  
map  darkened  

4.6.7 Terrain  
A  composite  map  from  a  geographical  map,  light  geo-­‐political  boundaries  and  street  
information.      

4.6.8 Streets  
A  map  primarily  focused  on  roadways  

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4.7 Assets  Tab  


 

This  assets  tab  allows  you  to  view  all  assets  within  your  fleet.  It  provides  information  about  

each  asset  including  name,  last  update,  and  device  type.  Use  the  View  button  ( )  located  
next  to  each  asset  name  in  order  to  view  more  detailed  information  about  that  specific  asset  
such  as  times,  location,  heading,  velocity,  odometer  reading,  state,  and  events.  Use  the  
arrows  above  each  list  ( )  to  move  to  the  next  page,  previous  page,  last  page,  or  first  page  

   

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5 Assets  Tab  
Aircraft  are  listed  in  this  section.      They  can  be  sorted  by  icon  type,  name  or  status  by  
clicking  into  the  column  title.  
 

5.1 Icons  
Icons  are  not  just  pictures;  they  also  have  rule  associated  with  them.    For  example,  if  you  
choose  a  plane  icon  for  a  car,  when  you  are  moving  it  will  be  described  as  inflight.    Although  
not  critical  this  should  be  taken  into  account  when  registering  devices  

Icons  also  are  surrounded  by  a  halo  if  they  are  active  or  have  been  active  within  the  period  
defined  in  the  Device  Display  preferences  (24  hours  for  RT)  

5.2 Aircraft  Status  


 

• Landed  –  Aircraft  is  not  moving.  


• Inflight  –  Aircraft  is  on  a  trip  and  moving.  
• N/A  –  Aircraft  has  not  transmitted  data  for  a  long  time,  or  suddenly  lost  GPS,  
or  has  stopped  transmitting  while  moving  and  active  status  has  ended.  

Icon  halos  and  Aircraft  status  work  together  to  provide  more  information  in  the  Aircraft  List  

Aircraft  can  be  stopped  but  recently  active,  or  moving  with  an  alarm.    These  work  together  
in  the  image  on  the  next  page;  

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Inflight  with  a  Critical  Alarm  (Halo  is  Red)  

Inflight  and  Moving  (Halo  is  green)  

Landed  and  Stopped  (No  Halo)  

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The  results  are  also  impacted  by  Trip  information.    If  the  devices  do  not  have  trips  set  up  
properly,  they  may  display  N/A  as  the  Status  even  though  they  may  be  moving  at  the  time.    
The  halo  would  still  appear  green  in  this  case.    

5.3 Taking  action  with  assets  


 
Upon  selecting  an  asset,  you  can  perform  certain  actions  by  clicking  links  in  the  “Take  
Action  With  Asset”  window  at  the  bottom  of  the  asset  tab.  The  functions  are  as  follows:  

Task     Description  

Move  To  Asset   Locate  the  selected  asset  and  show  the  details  of  the  asset  at  
the  current  time  in  the  Results  pane.  
Zoom  to  Asset   Zoom  in  on  the  selected  asset.  

Track  Asset   Tracks  the  asset’s  movement  in  the  map  pane  or  opens  a  
tracking  pane  in  a  new  window  to  the  left  of  the  dialogue  
box  on  the  left  if  the  map  settings  are  adjusted.    

View  Activity  On   Opens  the  View  Activity  tab.    

Send  Message   Open  Send  Message  tab.  See  "Sending  Messages"    

Filter   Opens  the  Fleet  Filter  tab.  See  "Viewing  Assets"    

Fleet  Summary   Opens  the  Fleet  Summary  tab  in  the  ‘Results’  dialogue  box  
and  shows  overall  information  about  assets  in  the  fleet.  

Turn  Labels  On/Off   Enable  or  disable  event  labels  in  the  map  view.  

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5.4 Viewing  Asset  Activity  


 

When  you  turn  View  Activity  On,  all  assets  disappear.    You  are  now  looking  at  a  historical  
view  of  the  map,  but  you  have  not  selected  any  history  to  view.  

Select  the  date  range  you  are  interested  in  from  the  View  Activity  Tab  in  the  Results  Area  

Highlight  the  trips  you  are  interested  in  to  see  where  the  device  was  during  a  specific  Trip.    
This  is  trip  based  so  if  trips  are  not  properly  configured  for  the  device,  there  may  not  be  
multiple  trips  or  perhaps  far  too  many  trips  

Trips  do  not  necessarily  end  on  precise  dates,  so  the  trip  at  the  beginning  and  the  trip  at  the  
end  will  rollover  to  a  previous/subsequent  date.  

Customer  Support  Note:    Occasionally  people  call  in  saying  their  assets  have  disappeared.    
This  is  one  of  the  things  to  look  for  –  especially  if  the  company  shares  accounts  –  someone  
else  may  be  logged  in  with  the  same  account  

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5.5 Filters  
 

Filters  are  available  in  the  action  part  of  the  map.  

If  you  turn  Filters  on,  the  results  section  shows  3  panels:  

The  first  panel  shows  filtering  on  All  Aircraft  (this  is  the  default  state)  

If  you  select  Active  Aircraft  or  Alarms  the  second  panel  of  options  becomes  available  and  
you  can  select  whichever  you  like  (no  fix,  inflight,  landed,  alert)  

The  third  panel  allows  you  to  check  on  groups  that  would  have  access  to  the  aircraft  in  their  
ACL  (Access  Control  List).      

Once  you  have  made  all  the  selections,  click  on  Apply  Filter  

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Notice  that  the  F  on  the  map  (below  the  scale  bottom  right)  is  now  Yellow.    That  means  the  
map  has  an  active  filter  on  it.  

To  turn  filters  off,  go  to  the  filter  tab  in  the  results  section  and  select  all  aircraft  and  apply.  

Customer  Support  NOTE:    Occasionally  people  call  in  saying  their  aircraft  have  disappeared.    
Filtering  is  one  of  the  things  to  look  for  –  especially  if  the  company  shares  accounts  

5.6 Fleet  Summary  


 

Shows  a  listing  of  all  assets  (is  impacted  by  filtering)  and  their  status  as  well  as  other  fleet  
information  in  results  pane  

5.7 Turn  Labels  On  


Labels  can  be  turned  on  or  off  on  the  map  with  this  link  

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5.8 Animation    
If  you  have  animated  icons,  they  can  have  the  animation  turn  on  or  off  with  this  link  

6 Events  Tab  
 

The  Events  list  can  be  accessed  from  the  Asset  tab  by  clicking  the  Events  link.  Use  the  

Events  list  to  view  and  manage  alerts  as  they  come  in  from  assets.  

Each  event  is  colored  based  on  the  Event  class  it  belongs  to:    If  the  vehicle  shows  a  normal  
halo  state,  and  white  background,  it  represents  an  information  event.    If  a  vehicle  shows  a  
yellow  background  and  a  blue  halo,  it  is  a  medium  severity  alert,  finally  a  red  halo  
represents  a  critical  alert.  

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Note  that  alert  severity  is  customer  defined,  so  in  a  multiple  customer  view,  a  landing  alert  
can  be  information  only,  medium  severity  (as  seen  above)  or  high  severity.  

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6.1 Taking  Action  with  Events  


 

Task   Descriptions  

Move  To  Vehicle   Locate  the  selected  asset  (by  panning  to  its  location  in  the  map  
view)  and  show  the  details  of  the  asset  at  the  current  time  in  the  
Results  pane.  

Zoom  To  Vehicle   Zoom  in  on  the  selected  asset.  

View  Activity   Opens  the  View  Activity  Tab.    

Show  Event  on  Map   View  the  Event  details  in  the  ‘Results’  pane  and  demonstrate  the  
event  in  the  map  view.  

Confirm  Event   Confirm  that  you  have  seen  the  event  and  would  like  to  remove  
it  from  the  list.  

Track  Vehicle   Begin  tracking  the  selected  asset  on  the  left  side  of  the  Assets  
section  

Show  All   Show  


  all  Events,  including  Alarms  and  Text  Messages  on  the  
Map.  
Show  Critical  Alerts   Show  only  Critical  Alerts  on  the  Map.  To  confirm  an  alarm,  
select  the  alarm  you  want  to  turn  off  and  click  on  Confirm  
Event  in  the  Take  Action  menu.  

Show  Alerts   Show  only  Alerts  on  the  Map.  To  confirm  an  alarm,  select  the  
alarm  you  want  to  turn  off  and  click  on  Confirm  Event  in  the  
Take  Action  menu.  

Show  Info  Messages   Show  only  Info  Messages  on  the  Map.  

Show  Text  Messages   Show  only  Text  Messages  on  the  Map.  

Events  Summary   Shows  the  list  of  events  and  the  properties  of  each  event  in  the  
‘Results’  dialogue  box.  
 

Left  click  to  highlight  and  right  click  will  also  bring  up  a  listing  of  actions  for  events  

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6.2 Confirming  Events  


Medium  Severity  and  Critical  alerts  can  be  confirmed  by  clicking  on  the  Confirm  Event  link  
selecting  Confirm  Event  from  the  right  click  menu.    A  pop  up  for  will  appear  providing  a  
place  to  comment  on  the  event.      

Confirmations  can  be  reviewed  in  the  Event  Log  (Support/Admin/Event  Log)  

7 View  -­‐  Weather  Brief  


 

Weather  Brief  has  a  separate  Help  Guide.    Please  go  to  Support/Guides/View/Weather  Brief  
for  more  information  on  this  Product  

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8 View  -­‐  Trip  Replay  


 
Trips  for  a  selected  vehicle  over  a  specified  time  or  activity  type  can  be  replayed  in  the  Trip  
Replay  section  of  the  Mapping  Tab  

When  in  the  Trip  Replay  Tab,  you  select  the  vehicle,  trip  type  and  date  range    

After  selecting  the  vehicle  and  date  range,  the  applicable  trips  will  appear  below  the  
selected  vehicle.    Those  can  be  sorted  by  Activity,  Duration  or  Distance  by  clicking  on  the  
column  headers.  

Once  a  trip  or  number  of  trips  has  been  selected,  the  points  will  appear  on  the  right  hand  
side.    Trips  can  be  replayed  using  the  bar  in  the  yellow  box  below.    The  time  highlighted  on  
the  Trip  Points  is  correlates  to  the  place  the  vehicle  appears  on  the  map.      Trips  can  be  
moved  forward  and  back  if  you  are  trying  to  pin  down  exact  time  and  location.      

   

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9 View  –  Fleet  List  


 

9.1 Aircraft  
 
Use  the  Fleet  List  application  to  manage  registering,  deleting  and  editing  aircraft  or  other  
assets  

 
 

   

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10 View  -­‐  Events  


 

Use  the  Events  application  to  view  a  chronological  list  of  events.  These  events  can  be  sorted  
by  date,  asset,  event  type,  and  severity.    

 
 

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