Dear Masood Masad, ‘Thank you for giving me the opportunity to apologize for my conduct on November 18, 2018. Even though our conversation was conducted in a private setting, it was conducted in an unprofessional and condescending manner. | used words and verbal tones that hindered my duties as a police officer and my reputa- tion as a person. My words and mannerisms at the time were fuelled by emotional frustration | apologize for the experience you had with me as a Peel Regional Police officer. My words, were not and, are not a reflection of the Peel Regional Police Organization, nor the culture in the organization. Instead they rep- resented me at a certain point in my life. I wish I could take back the words | said to you. | truly apologize for how I spoke to you in your residence and more particu- larly in the police cruiser. 11am very sorry about any hardships or humiliation you may have suffered as a result of how | treated you. | also apologize for any hardship and humiliation | may have caused your father or mother through my words. The aftermath of this event has led, and continues to lead me, on a per- sonal journey of understanding who | was, who | am, and who | am trying to become. It has led me to reflect in depth on the needs of the Community, the Police Organization, and myself. Ithhas made me come to an under- standing, as a contributing member of the community and as a police of- ficer, that there is no benefit nor profit in causing confit. have reflected and critiqued my actions and behaviour which, has enlight- ened my personal view on life and approach to conflict, and has made me realize this - "lam the Master of my thoughts, but a Slave to my words.”| ask for your forgiveness as part of my atonement. Again, | am truly sorry for what you experienced on November 18, 2018 as a result of my words to you. Bernard Triaja o | Teloye