Groups and Teams1

Groups and Teams Paper

Groups and Teams Paper

The individuals of a business are considered to be the face of the company.

Employees working together in teams can be considered to be more productive

 Groups and Teams2

than a single member. A team can have less stress to worry about than one person

attempting to do all. Bringing individuals together to form a high-performance team

can help in insuring a company maintains their clientele.

Groups are able to be high performance teams through collaboration. Groups

that collaborate have better communication and able to complete projects more

efficiently. A high performance team is not based on a hierarchy of individuals.

According to a website known as highperformanceteam.org, high performance

teams are expensive to maintain, difficult to build, adaptive, and glorious to see. A

version of a high performance team is able to be seen through University of

Phoenix. Students of University of Phoenix are required to form Learning Teams;

every learning team is required to have a team charter. Charters are made to lay

done the guidelines of the group similar to that of a code of conduct. The first step

of building a high performance team is the acceptance and development of the

charter. The creation of the charter is a team activity that requires the input and

agreement of all team members. Elements that are key in the development of a

high performance team is having the resources to create the team; money,

individuals, time, space and materials. These items are necessary in developing a

team within a company.

A business that is global has to understand that all its employees are part of

the team. A code of conduct that is in effect in one area must also be in effect in

another. Consider the cultural differences of other nations. Individuals have

different beliefs and cultures. A company that understands this and implements

them into the code of conduct or charter is on its way to building a high

performance team. A company has to respect the different cultures of its employees

and understand that all need to work together. A company that is global and does
 Groups and Teams3

not allow for the individual to have a say in where the company heads will have a

drone for an employee. That individual will just go to work without truly caring as to

the results of how he or she affects the productivity of the company. Consider Wal-

Mart, a worldwide business that is becoming known as a leading retailer in

everything. An employee of Wal-Mart knows the position they have has an effect on

the business. A cashier tallies the merchandise of the customer, the door greeter

welcomes and bids farewell, and associates placed throughout the store are there

to help the shopper look for whatever he or she is looking for. All the employees can

be considered to be a part of a high performance team. The team has a common

goal and that is in providing service to the customer while seeing to their needs. It

is not only argued that teamwork leads to higher firm's performance (Katzenbach

and Smith, 1993; Weisbord, 1987; Wellins et. al., 1994) and that "teams outperform

individuals" (Katzenbach and Smith, 1999; p.1) but also that employees, due to

higher education and skill level, become more and more demanding and ask for

teamwork as a job design which is especially the case in service sector

organisations where the 'intellectual capital is the key asset" (Scase, 2003; p.2) of

the company (Quader and Quader, 2008). An associate who fails in this aspect

incurs a customer who will not want to come back, thereby losing a consumer that

can go on to tell anyone who will listen about his or her experience.

A company that has a high-performance team has a broader range of

consumers. They represent real-world versions of a modern managerial ideal: the

organization that is so excellent in so many areas that it consistently outperforms

most of its competitors for extended periods of time (Jamrog, Vickers, Overholt, and

Morrison, 2008). A company excelling along these guidelines has the making of a

well put together business with a high performance team.

 Groups and Teams4

References:

Jamrog, J., Vickers, M., Overholt, M., and Morrison, C. (2008). High-Performance

Organizations: Finding the Elements of Excellence. HR. Human Resource

Planning, 31(1), 29-38. Retrieved December 11, 2008, from Proquest.

(Document ID: 1484185231).

Mohammed Shahedul Quader, Mohammed Rashedul Quader. (2008). A CRITICAL

ANALYSIS OF HIGH PERFORMING TEAMS: A CASE STUDY BASED ON THE

BRITISH TELECOMMUNICATION (BT) PLC. Journal of Services

Research, 8(2), 175-216. Retrieved December 12, 2008, from Proquest.

(Document ID: 1581508541).

Bodwell, Donald J. (2008). Understanding and building high performance

teams. High Performance Teams. Retrieved December 11, 2008, from

http://highperformanceteams.org/home.htm