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OCCUPATIONAL STANDARD
ANESTHETIC NURSING
NTQF Level V
Ministry of Education
June 2011
Introduction
The Ethiopia Occupational Standards (EOS) is the core element of the Ethiopian
National TVET-Strategy and an important factor within the context of the National
TVET-Qualification Framework (NTQF). They are national Ethiopian standards,
which define the occupational requirements and expected outcome related to a
specific occupation without taking TVET delivery into account.
This document details the mandatory format, sequencing, wording and layout for the
Ethiopia Occupational Standard which comprised of Units of Competence.
Together all the parts of a Unit of Competence guide the assessor in determining
whether the candidate is competent.
NTQF Level V
HLT ATN5 01 0611 HLT ATN5 02 0611 HLT ATN5 03 0611
Plan, Monitor and Prepare Anesthetic Manage Anesthetic
Manage Anesthetic Environment service in Pre, Intra and
Nursing Post Operative care
Variables Range
Resources may Health facility
include: Required human resources
Anesthetic nurses,
OR staff team like surgeon. Gynecologist,
anesthesiologist, scrub nurse, etc.
Medical equipment
Evidence Guide
Critical Aspects of Develop plan for Anesthetic health program
Competence Manage the plan
Monitor the program
Underpinning Essential knowledge includes:
Knowledge and Principles of planning and monitoring Anesthetic nursing
Attitudes heath care system, including risk assessment
Leadership in Anesthetic nursing
Relevant organizational policy and guideline development
components and principles.
Techniques in developing plan of action.
Theories, principles and concepts of Anesthetic nursing
Client networking, financing, cost estimation and planning
process
Local client Health Plans
Underpinning Explain and describe procedures and health issues to clients
Skills using clear, simple language
Apply literacy and numeracy skills to read and write reports,
interpret simple statistics, charts and test results, write letters
and maintain client records
Work with other health care providers in the health
institutions to seek input and feedback on health services
Use computer-based and/or paper-based client record
systems
Observe, obtain and interpret client information in relation to
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health issues, behavior and health services
Communicate with clients and colleagues, negotiate with
them as required
Reflect on and improve own level and application of skills and
knowledge to achieve desirable outcomes & maintain it.
Resource Access to equipment and resources and space, assessment
Implications takes place away from the work place; simulations should be
used to represent workplace conditions as closely as possible.
Methods of Competence may be assessed through:
Assessment Practical assessment by direct observation of tasks through
simulation/Role-plays
Written exam/test on underpinning knowledge
Questioning or interview on underpinning knowledge
Project-related conditions (real or simulated) and require
evidence of process
Assessment methods must confirm the ability to access and
correctly interpret and apply the essential underpinning
knowledge
Context of Competence may be assessed in the work place or in a
Assessment simulated work place setting. This competence standard could
be assessed on its own or in combination with other
competencies relevant to the job function.
Variables Range
Equipment made Anesthetic machine and components, including alarms and
available for scavenger
selection includes: Work station/trolley
Ventilator and components
Vaporizers or other systems designed for delivery of
inhalation anesthetic agents
Breathing systems and attachments
Oxygen masks
Laryngoscopes, including fibreoptic laryngoscopes
Intubation aids, including difficult intubation
Artificial airways
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Suction equipment for esophageal and tracheal suction
Monitoring Electrocardiography (ECG)
equipment Pulse oximetry
Non-invasive and invasive blood pressure monitoring
Temperature monitoring
Central venous pressure (CVP) monitoring
Intravascular monitoring
Gas analyzers, including oxygen, carbon dioxide and
anesthetic agent
Expired/inspired volume/pressure
Neuromuscular transmission
Cardiac output monitoring
Cerebral activity monitoring
Stethoscopes, including esophageal
Other equipment Defibrillators and cardioverters
Infusion equipment, including oxygen, carbon dioxide and
anesthetic agent
Warming/cooling equipment for patient and intravenous fluids
Equipment to minimize heat loss
Tourniquets and exsanguinators
Neuromuscular function monitor
Calf stimulators/compression devices
Operating table and attachments for positioning and pressure
care
Humidifiers
Scissors, clamps and forceps
Flow meters
Regulators
Materials must Drugs, including anesthetic, emergency, those associated
include: with the administration of anesthetics, and those necessary
for the management of conditions which may complicate or
co-exist with
Anesthesia
Microbiologic filter
Heat and moisture exchanger
Needles
Syringes
Cannulas
Antiseptic solutions
Infusion sets and attachments
Lubricant
Gauze
Throat packs
Adhesive tapes
Ties
ECG dots
Introducers
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Materials for subarachnoid, epidural or regional nerve blocks
Interpleural drainage sets
Materials for protection against biological contaminants,
including sharps containers
The anesthetist Relevant medical history
will require the Individual requests
following: According to operative or clinical procedure
Age
Patients requiring Neonates
anesthetic Infants
may include: Children
Adolescents
Adults
Elderly
Male
Female
Clinical General/regional/local anesthetic and sedation
procedures covers Radiology/Radiotherapy anesthesia
the surgical General surgery
procedure and the Gastro-intestinal surgery
type of anesthetic Ear, nose and throat surgery
which must Gynecological surgery
include:
Obstetric surgery
Orthopedic surgery
Vascular surgery
Urological surgery
Oral/dental/faciomaxillary surgery
Cardiothoracic surgery
Neurosurgery
Plastic surgery
Trauma/emergency surgery
Ophthalmic surgery
Intravascular Colloids
solutions Crystalloids
include:
Transfusion may Blood
include: Blood products
Medical gas Piped
supplies Cylinders
include:
Types of Pin index
connections Bull nose
include:
Types of pipeline Safety sleeved indexed system (SIS)
connections Schraeder
include: Luger
Variables Range
Tools and Vital sign measuring equipments
Equipment Antiseptic solutions
Examination couch
Table and seats
Recording and reporting format and log books
Weighting scale
Measuring tape
Lab request materials
Pulse oxymeter
Suction machine
ECG machine anesthetic machine and intubation materials
Clients may Inpatients
include: Out patients ranging from neonates to the aged client
Multidisciplinary Nurses
health care team Surgeons
members may Anesthetists
include: Support Staff including, SSD Technical Aids, Wards men,
Porters, Stockroom Assistants, and Clerical Support.
Allied health staff including, radiographers and
physiotherapists
Anesthetic Loss of physical function
assessment may Perceptions of pain
include: Expectations of post operative procedures
Levels of mobility
Presence of co-morbidities and previous medical history
Previous surgical intervention
Fear and anxiety associated with surgical intervention
Psycho social considerations
Physiological alterations associated with surgical
intervention
Preoperative, Intra operative and Postoperative
complications
Accompanying trauma or injury
Community or Public Health facilities and settings
Planning Preoperative anesthetic assessment records
appropriate Anesthetic nursing plans
anesthetic Medical record
management may Clinical pathways
include: Treatment plan
Health teaching
Evidence Guide
Critical Aspects of Assessment of client undergoing surgical intervention
Competence Interventions are modified using critical thinking to solve
Actual and potential problems
Implement Anesthetic management according to an
individualized plan in the operative environment
Able to manipulate anesthesia equipment according to
manufacturer recommendations.
Applied infection prevention techniques according to
universal precaution
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Report and document effectiveness of anesthetic
interventions
Underpinning Essential knowledge required includes:
Knowledge and Knowledge of physiology and psychology
Attitudes Dangers associated with various hazardous situations
OHS policies and procedures relevant to access and egress
Patient care under these circumstances
Relevant specialist equipment and its uses
Factors which may affect safe access/egress and patient
welfare
Underpinning Skills Essential skills must include:
Ability to prepare anesthetic and monitoring equipment for
use
Ability to identify and manage faults in anesthetic and
monitoring equipment
Assembly and priming of infusion and intubation equipment
in an aseptic manner
Numeracy skills may range from the ability to complete basic
arithmetic calculations, recording stock levels and statistical
information
Problem solving skills required include an ability to use
available resources
Ability to deal with hazards
Ability to work with others within a team
Ability to display empathy with patient and relatives
Resource The following resources must be provided:
Implications Workplace or fully equipped assessment location with
necessary tools and equipment as well as consumable
materials
Method of Competency may be assessed through:
Assessment Practical assessment
Interview/ Written test on underpinning knowledge
Simulation/Role-plays / Observation
Context of Competence may be assessed in the work place or in a
Assessment simulated work place setting. This competence standard could
be assessed on its own or in combination with other
competencies relevant to the job function.
Variables Range
Geographical Cliff
features such as: Gully
Mountains
Physical obstacles: Stairway Water
Debris Difficult house layout
Wreckage Confined space
Live power Traffic or other vehicles
Atmospheric Weather – aircraft/helicopter evacuation
obstacles: Gaseous or toxic environment
Equipment to Spine board
enable safe access Stretcher
and egress may Carry sheet
include, but are not Lifting equipment
limited to: Rescue equipment
Ropes, cutting, climbing equipment
Modes of transport Road ambulances
may include, but is Clinic cars
not limited to: Buses
Procedures may include, but are not limited to:
necessary to Removal of wreckage, debris
overcome obstacles Use of ropes, pulleys, abseiling
Bush survival techniques
Evidence Guide
Critical Aspects of Observation of performance in the work environment or a
Assessment simulated situation
Development and implementation of access/egress plans
under a variety of conditions requiring specialist equipment
and/or procedures
Proper use of various types of access/egress equipment
including specialist equipment, in a variety of situations
Recognition that patient welfare is paramount in access and
egress procedures
Recognition and observance of OHS requirements
Ingenuity in overcoming difficult access/egress situations
Underpinning Essential knowledge required includes:
Knowledge and Dangers associated with various hazardous situations
Attitudes Policies and procedures related to access and egress
OHS policies and procedures relevant to access and egress
Patient care under these circumstances
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Relevant specialist equipment and its uses
Factors which may affect safe access/egress and patient
welfare
Underpinning Skills Essential skills required include:
Oral communication skills (language competence) required
to fulfill job roles as specified by the organization/service.
Oral communication skills include:
Asking questions and Active listening,
Asking for clarification from patient or other persons at the
scene
Negotiating solutions
Acknowledging and responding to a range of views
Written communication skills (literacy competence) required
to fulfill job roles as specified by organization/service. The
level of skill may range from:
reading and understanding incident reports
case management materials to preparing handover
reports for receiving agency staff
Interpersonal skills required include:
Working with others
Empathy with patient and relatives
An ability to relate to persons from differing cultural, social
and religious backgrounds
Problem solving skills required include:
An ability to use available resources,
Analyze information
Make decisions that ensure patient welfare and their safe
access/egress using specialized procedures
Resource For reasons of safety, access to equipment, resources and
Implications space, assessment takes place away from the work place.
Simulations should be used to represent workplace conditions
as closely as possible.
Methods of Competence may be assessed through:
Assessment Practical assessment by direct observation of tasks
through simulation/Role-plays
Written test / Oral questioning on underpinning knowledge
Project-related conditions (real or simulated) and require
evidence of process
Assessment methods must confirm the ability to access and
correctly interpret and apply the essential underpinning
knowledge
Context of Competence may be assessed in the work place or in a
Assessment simulated work place setting. This competence standard could
be assessed on its own or in combination with other
competencies relevant to the job function.
Variables Range
Drugs may Anesthetic reversal drugs
include: Drugs associated with anesthetic emergencies
Analgesia
Equipment for the Syringes
administration of Needles
drugs may Needleless system
include: Infusion pump, including patient controlled analgesia
Nebulizers
Medicine cups
Antiseptics
Sharps container
Drug Intra-muscular
administration Oral
routes may Rectal
include: Sub-cutaneous
Inhalation/nebulization
Topical
Intravenous
Equipment for Range of nasal and oral endotracheal tubes
airway Tracheostomy tubes
management must Range of laryngoscopes, including fibreoptic laryngoscopes
include: Difficult intubation equipment
Intubation aids
Oropharyngeal/nasal/laryngeal airways
Suction equipment for oesophageal and tracheal suction
Self inflating bag
Face masks
Evidence Guide
Critical Aspects of Critical aspects of assessment must include:
Competence Complies with organizational policies and procedures
including those of OHS and infection control, and current
standards
Identification of the different methods of airway establishment
Recognize the signs and symptoms, causes and remedial
actions in the event of loss of airway
Monitoring of range of physiological parameters with
reference to standard values of normal physiological function
for each patients’ usual parameters relevant to providing
anesthesia
Ability to maintain a patient’s airway manually
Knowledge of boundaries of responsibilities and ability to
refer problems to anesthesiologist or other appropriate health
professional
Underpinning Essential knowledge must include:
Knowledge and Anatomy of upper/lower respiratory tract and accessory
Attitudes muscles of respiration
Physiology of normal respiration, factors which effect
respiration, conditions which may compromise the patient’s
airway, and types and signs of airway obstruction
Types of equipment used in airway management, and drug
administration and indication for use
Equipment related to operative procedure and their function
relevant to providing assistance in anesthesia
Oxygen therapy maintenance
Medical terminology relevant to providing anesthesia
Clinical/operative procedures and the interrelationship with
anesthesia relevant to providing anesthesia
General knowledge of pathophysiology of disease relevant to
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providing anesthesia
Anesthetic procedures relevant to providing anesthesia
Use of pain management equipment relevant to providing
during anesthesia
Pharmacology relevant to providing anesthesia
Manual handling and patient positioning techniques to
prevent injury relevant to providing during anesthesia
Medico-legal requirements relevant to providing anesthesia
Occupational health and safety and infection control
procedures/ regulations relevant to providing anesthesia
Underpinning Essential skills must include the ability to:
Skills Identify and manage faults in anesthetic and monitoring
equipment
Positioning of patients relevant to providing anesthesia
Calculate drug dosages relevant to providing anesthesia
Reading and writing skills-literacy competence required to
fulfill job roles in a safe manner and as specified by the
organization.
Oral communication skills-language competence required to
fulfill job roles in a safe manner and as specified by the
organization.
Numeracy skills include the ability to complete basic
arithmetic calculations, recording stock levels and statistical
information
Problem solving skills required include an ability to use
available resources
Deal with conflict
Work with others within a team
Display empathy with patient and relatives
Resource Resource implications includes:
Requirements Access to appropriate workplace or simulation of realistic
workplace setting where assessment can take place
Relevant organizational policy, guidelines, procedures and
protocols
Methods of Competence may be assessed through:
Assessment Practical assessment by direct observation of tasks through
simulation/Role-plays
Written test/Oral questioning on underpinning knowledge
Project-related conditions (real or simulated) and require
evidence of process
Assessment methods must confirm the ability to access and
correctly interpret and apply the essential underpinning
knowledge
Context of Competence may be assessed in the work place or in a
Assessment simulated work place setting. This competence standard could
be assessed on its own or in combination with other
competencies relevant to the job function.
Variables Range
Potential causes of Acute stress from exposure to incidents involving –
stress may disease , trauma, violence, injury and/or death
Include: operation-related stress
Responses to Physical reaction
stress may include: Psychological (mental/emotional) reaction
Changes in health
Response to surgical procedure
Support may Informal debriefing with relatives
include: Offer referral system
Other organization resources
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Evidence Guide
Critical Aspects of Evidence must include a demonstrated capacity to:
Competence Identify client stress and stressors
Take steps to control or reduce stressors and
Stress
Take steps, including the offer of support, to
Reduce, control or otherwise deal with stress
Observation in the operating environment is preferable.
However, where observation is insufficient to demonstrate
competence, simulation and/or case studies may be used as
supporting evidence.
Underpinning Relevant policies and procedures relating to routine scene
Knowledge and management, including:
Attitudes Organization policies and procedures
Allied service procedures
State policies and procedures
Relevant national standards such as:
Emergency Risk Management and Process
Risk Management Standards
Use of communications equipment and systems
Relevant hazards and potential hazards and their effect
A range of presentation strategies and techniques
Organization policy relevant to provision of advice
Legislative responsibilities relevant to provision of
information
Relevant recording procedures
Communicating with wide variety of people
Listening to questions
Interpreting comments
Evaluating activities
Underpinning Follow an effective event plan for managing a routine non-
Skills emergency which provides for:-
Effective communications
Rapid response
Rapid and safe access and egress
Safety of client
Effectively use stress management skills
Use problem solving skills including:
Using available resources innovatively
Analyzing information
Making decisions that ensure the routine management of
a non-emergency
Use oral communication skills (language competence)
required to fulfill job roles as specified by the organization,
including:-
Asking questions
Active listening
1. Obtain 1.1 The structure and functioning of body systems are worked
information with a detailed understanding.
about physical 1.2 Range of factors is taken into account that may have
health status impacted an identified physical condition.
1.3 Information is obtained through observation and
or/questioning to identify any actual or potential problems
regarding health status.
2. Check 2.1 Detailed knowledge of the structure and functioning of body
physical health systems is used to check health status prior to deliver health
status intervention or service in line with plan care.
2.2 The significance of physical health status is clarified in
relation to a particular intervention in line with the job roles
and organizational requirements.
2.3 Appropriate person is consulted to clarify implications and
significance of physical health status in the care of
uncertainty or limits on own capability or authority.
3. Identify 3.1 Variations are identified from normal health status using the
variations from standard methods and protocols.
normal 3.2 Potential factors responsible for significant variations from
physical normal health status are identified.
health status
3.3 Potential risk factors associated with variations from normal
health status are identified.
3.4 Potentially serious issues are recognized and referred in line
with the organizational requirements.
Variables Range
Major body Cardiovascular system
systems include: Respiratory system
Musculo-skeletal system
Endocrine system
Nervous system, including sensory system – eye and ear
Digestive system
Urinary system
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Reproductive system
Integumentary system
Lymphatic system/ Immune system
Equilibrium and hearing
Common problems Cardio vascular problems , such as:
to be identified Congestive cardiac failure
may include: Angina pectoris
Cardiac arrest
Thrombosis
Dental problems, such as:
Gingivitis
Halitosis
Digestive system problems, such as:
Gastro-intestinal bleeding
Gastroenteritis
Ear health conditions, such as:
Otitis media
Impairment
Endocrine system problems, such as:
Diabetes mellitus
Eye problems, such as:
Myopia
Impairment
Cataracts
Gastro-intestinal and abdominal conditions, such as:
Gallstones
Gastroenteritis
Diverticulitis
Genitourinary conditions, such as:
UTI
Incontinence
Dysuria
Prostatic cancer
Integumentary system problems, such as:
Burns
Open wounds
Wound infection
Musculo-skeletal system problems, such as:
Soft tissue injury
Fractures
Nervous system problems, such as:
Cerebrovascular accident
Seizure
Dementia
Reproductive system problems, such as:
Obstetric emergencies
Respiratory system problems, such as:
Bronchospasm (asthma and anaphylaxis)
Evidence Guide
Critical Aspects of must include the ability to:
Competence Comply with organizational policies and procedures including
those of OHS and infection control, and current standards
Identify specific health care services (e.g. complementary
Therapies, enrolled nursing, dental or out-of-hospital care)
Demonstrate the individual’s ability to apply their knowledge
within the requirements of an identified aspect of delivering
health care or health care support services
Consistency of performance should be demonstrated over the
required range of workplace situations relevant to anidentified
work role
Underpinning Essential knowledge must include:
Knowledge and Common and medical anatomical terminology
Attitudes Concepts underpinning human anatomy and physiology,
including:
levels of structural organization of body systems
Human life processes
Homeostasis and the relationship between homeostatic
imbalance and disease
Structure, physiology of normal functioning of body systems,
including:
Cells, tissues and organs
Cardiovascular system
Respiratory system
Musculo-skeletal system
Endocrine system
Digestive system
Urinary system
Reproductive system
Integumentary system
lymphatic system
Nervous system, including sensory systems
The special senses:
Smell,
Taste,
vision,
Equilibrium and hearing
Immune system
Processes of metabolism, nutrition, body temperature
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regulation, biological maturation, inheritance and aging
Causes of disease:
pathogens
Inherited genetic conditions
Trauma, toxins and other environmental hazards
Nutritional factors
Degenerative changes in vital organ systems
The loss of normal control mechanisms such as the
uncontrolled growth of cancer cells
Defense systems and immunity responses in relation to the
whole body and the individual body systems.
Common disorders, problems and complaints associated with
each body system and its components, especially where
relevant to specific health care services to be provided.
Potential impacts of a range of factors, both internal (such as
physical, mental, emotional factors) and external (e.g. in
relation to specific health interventions) in relation to identified
body systems and their components.
Underpinning Essential skills must include the ability to:
Skills Accurately use and articulate medical and/or paramedical
terminology related to human anatomy and physiology and
associated health issues in the context of providing specific
health care services.
Explain in clear language relevant aspects of the structure
and functioning of the body systems with particular reference
to specific health care services to be provided.
Describe the major components of each body system and
their location in relation to other structures.
Explain the principles of functional anatomy in relation to
each body system using concepts and principles specific to
the nature of particular health care to be provided.
Explain the key factors necessary to healthy functioning of
each body system and interrelationships between bodies
systems needed to maintain overall health.
Explain common problems associated with each body system
and its components using terms relevant to specific health
care to be provided.
Recognize variations from normal functioning and determine
an appropriate response in terms of:
Referral to an appropriate medical, nursing or allied health
professional
Provision of appropriate health care services.
Refer to or seek assistance from an appropriate medical or
paramedical authority in relation to variations from normal
functioning.
Articulate scope of practice and boundaries for each
individual team member
Resource Resource implications includes:
1. Identify and 1.1 Patient’s signs and symptoms are correctly interpreted and
respond to abnormalities are responded to and immediately reported to
clinical the appropriate clinician.
emergencies 1.2 Equipment readings are monitored, interpreted and any
abnormalities are immediately reported to the clinician.
1.3 Personal protective equipment is utilized in accordance
with the standard and additional precautions.
1.4 Emergency equipment is promptly obtained and made
ready for the clinician.
1.5 Patient’s vital functions are maintained pending the
attendance of medical staff.
1.6 Call for assistance is identified and acted upon by attending
staff member.
2. Identify the 2.1 Need for CPR is correctly identified and initiated, and
need for and medical assistance is summoned.
perform cardio- 2.2 Patient’s airway is established and maintained.
pulmonary
resuscitation 2.3 Patient is positioned to facilitate CPR.
(CPR) 2.4 External cardiac compression and ventilation of the lungs
are performed correctly.
2.5 Patient’s physiological parameters are continually assessed
and variations/abnormalities reported immediately to the
clinician.
2.6 Administration of defibrillation is occurred rapidly and safely
under the supervision of a medical practitioner and
according to the organizational policy and procedure.
2.7 Actions are documented in accordance with the
organizational policies and procedures.
3. Prepare drugs 3.1 Required drugs, diluents and fluids are Prepared.
and fluids for 3.2 Expiry date has not been exceeded for each drug, diluents
the or fluids.
administration in
an emergency 3.3 Prepared drug is corresponded accurately to medical
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situations practitioner’s requirements in nature, quantity and dilution.
3.4 Drugs are checked prior to mixing
3.5 Correct equipment is used and sterility of drug and dilutent
are maintained.
3.6 Documentation is completed in accordance with the
organizational policies and procedures.
Variables Range
Clinical Respiratory emergency
emergencies may Cardiac arrhythmias
include: Hypovolaemic shock
Malignant hyperpyrexia
Anaphylactic shock
Aspiration
Metabolic disturbances
Bronchospasm
Drug overdose
Patients requiring Neonates
anesthetic Infants
may include: Children
Adolescents
Adult
Elderly
Male
Female
Pregnant women
Emergency Equipment for oxygen therapy
equipment may Suction equipment
include: Equipment for airway management
Intravenous access/therapy
Electro cardiograph monitor
Defibrillator/cardioverter
Blood pressure monitors
Pulse oximeter monitor
Carbondioxide monitor
Temperature monitor
Rapid infusion equipment
Physiological Circulation
parameters Respiration
Neuromuscular function
Urine output
Drugs and diltents Drugs relevant to emergency situations
and fluids Water/saline solution
may include; Glucose
Evidence Guide
Critical Aspects of Critical aspects of assessment must include:
Competence Complies with organizational policies and procedures
including those of OHS and infection control, and current
standards.
Identification of various emergency conditions.
Ability to respond to emergencies and maintain patient’s vital
functions.
Understanding and implementation of current techniques for
CPR in accordance with current standards.
Recognition of current beliefs regarding rapid defibrillation/
cardioversion.
Underpinning Essential knowledge must include:
Knowledge and Anatomy and physiology relevant to providing assistance in
Attitudes an emergency
Altered physiology related to emergencies
Levels of consciousness
Maintenance of vital functions
Principles of defibrillation/cardioversion
Electrical safety requirements
National legislation and local protocols for the administration
of drugs relevant to providing assistance in an emergency
Drug administration, including routes and equipment used
relevant to providing assistance in an emergency
Types, properties, function, effect of drug groups related to
resuscitation
Knowledge of boundaries of responsibilities and ability to
refer problems to supervisor, anesthetist or other appropriate
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health professional
Underpinning Essential skills must include the ability to:
Skills Maintain a patient’s vital functions
Recognition of emergency conditions
Methods and procedures for dealing with emergencies
Ability to prepare equipment for the administration of drugs
relevant to providing assistance in an emergency
Ability to perform defibrillation/cardioversion under
supervision if directed by medical practitioner
Reading and writing skills-literacy competence required to
fulfill job roles in a safe manner and as specified by the
organization. The level of skill required involves reading and
documenting clinical information and understanding complex
policy and procedure manuals.
Oral communication skills-language competence required to
fulfill job roles in a safe manner and as specified by the
organization.
Numeracy skills may range from the ability to complete basic
arithmetic calculations, recording stock levels and statistical
information
Problem solving skills required include an ability to use
available resources
Deal with conflict
Work with others within a team
Display empathy with patient and relatives
Resource Resource implications includes:
Requirements Access to appropriate workplace where assessment can take
place
Simulation of realistic workplace setting for assessment
Relevant organizational policy, guidelines, procedures and
protocols
Methods of Competence may be assessed through:
Assessment Practical assessment by direct observation of tasks through
simulation/Role-plays
Written exam/test on underpinning knowledge
Questioning or interview on underpinning knowledge
Project-related conditions (real or simulated) and require
evidence of process
Assessment methods must confirm the ability to access and
correctly interpret and apply the essential underpinning
knowledge.
Context of Competence may be assessed in the work place or in a
Assessment simulated work place setting. This competence standard could
be assessed on its own or in combination with other
competencies relevant to the job function.
Variables Range
Government State /Territory Health Department
agencies may Police
include: Social Security
Local Government
Emergency Services
Disasters may Floods
include: Cyclones
Fires
Earth quakes
Nuclear accidents
Riots, raids
Explosion
Community Government and non-government agencies
organizations may Health care service providers
include: Other service providers
Trades people
Community groups who provide care to the community
Legislative Clinical practice may be governed by Federal, State or
requirements: Territory legislation, which defines workers’ roles and
responsibilities.
Implementation of the competency standards must reflect
the legislative framework in which a health worker
operates. This may reduce the Range of Variables in
practice and assessment.
Lack of resources, remote locations and community needs
often require health workers to operate in situations which
do not constitute “usual practice”. Because of this, health
workers may need to possess more competencies than
described by “usual practice circumstances”.
Lack of resources or the environment in which the health
worker works does not negate the requirement for the
worker to work within a legislative framework, and be
enabled by the employer to do so.
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Resources may Premises
include: Grounds
Accommodation
Workplace equipment
Materials
Plant vehicles
Exclusive use
Occupation
Key people will Those within and external to organization
include: Community leaders and representatives
Agencies /service representatives
Trade and professional services
A disaster plan(s) is: Guidelines and/or plans for responding to various types of
disaster, detailing the roles and responsibilities of workers,
resource needs and sources and situation management
strategies
Evidence Guide
Critical Aspects of Critical aspects for assessment and evidence required to
Competence demonstrate this competency unit:
Observation of performance in a work context is essential
for assessment of this unit
Consistency of performance should be demonstrated over
the required range of workplace situations and should
occur on more than one occasion and be assessed
Observations must include:
Knowledge of Anesthetic Nursing technique
Principles of Anesthetic Nursing assessment,
including risk assessment
Nursing management of patient go through surgical
intervention within the defined scope of practice
Communication skills
Underpinning Essential knowledge includes:
Knowledge and Relevant policies, protocols and procedures of the
Attitudes organization
Relevant Federal, State and Local government policies,
guidelines and legislation relating to disaster management
Relevant equipment and technology
Local resources, suppliers and trades people
Existing disaster plans (developed by other organizations
who service the Community
Project development
Local disaster planning processes and networks
Community networks
Community views on disaster management
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Underpinning Skills Essential skills includes:
Communication and liaison
Networking
Human Resource Management
Negotiation
Small group facilitation
Planning
Training
Resource For reasons of safety, access to equipment and resources and
Implications space, assessment takes place away from the work place;
simulations should be used to represent workplace conditions
as closely as possible.
Methods of Competence may be assessed through:
Assessment Practical assessment by direct observation of tasks
through simulation/Role-plays
Written exam/test on underpinning knowledge
Questioning or interview on underpinning knowledge
Project-related conditions (real or simulated) and require
evidence of process
Assessment methods must confirm the ability to access and
correctly interpret and apply the essential underpinning
knowledge
Context of Competence may be assessed in the work place or in a
Assessment simulated work place setting. This competence standard could
be assessed on its own or in combination with other
competencies relevant to the job function.
Variable Range
Confidentiality of Verbal
client's Written i.e. medical records, referral/request
information must Video/audio tapes
include Radiographic films and images
Computer files
Disclosure of client When a client consents to disclosure
information When other health care workers need to know information
may include: to complete appropriate treatment and care
When disclosure of information is required by law e.g.
some infectious diseases, suspected or known child abuse
Client’s rights may Treatment with reasonable care and skill
include Right to refuse medical treatment
Confidentiality of information
Access to information held about them including medical
records, registers
Right not to be discriminated against
Right to make a complaint
Right to be involved in decisions regarding treatment and
care
Legal obligations Privacy
and requirements Anti-Discrimination
may relate to: Consent to medical treatment
Duty of care
Release of client information, including medical and other
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clinical records
Child protection
Poisons legislation
Retention of human tissue
Occupational health and safety
Infection control
Contractual obligations
Licensing laws
Consent of client Written
may include: Verbal
Implied
Notification of Certain infectious diseases
authorities of client Suspected or known child abuse
information must If it is deemed to be in the public’s best interest
include:
Monitoring of Audits
ethical work Inspections and reviews
practice and legal Quality Assurance activities
compliance may
involve:
Evidence Guide
Critical Aspects of A candidate must be able to demonstrate the ability to:
Competence Discuss informed consent
Describe the importance of patient care documentation
List several method of documentation of patient care
Identify potential events that could lead to legal action
Underpinning knowledge and understanding requirements include:
Knowledge and Client rights and responsibilities
Attitudes Organizational code of practice where applicable
Law of consent to medical treatment
Legal and ethical requirements and responsibilities as they
relate to Anesthetic Nursing environment role(s)
Organization policy and procedures for complaints handling
Relevant federal, state, territory and local government
legislation affecting role and duties
Underpinning Skills Skills include the ability to:
Safe manner and as specified by the organization, at a
level of skill that includes:
implementing organization policy and procedure manuals
and professional code of practice
Communication skills:
Skills in:
Asking questions
Clarifying workplace instructions when necessary
Listening to and understanding workplace instructions
Variable Range
Quality objectives Requirements from the client and other stakeholders
may include: Requirements from a higher project authority
Negotiated trade-offs between cost, schedule and
performance
Those quality aspects which may impact on customer
satisfaction
quality Established processes
management Authorizations and responsibilities for quality control
plan may include: Quality assurance
Continuous improvement
Quality Brainstorming
management Benchmarking
methods, Charting processes
techniques and Ranking candidates
tools may include Defining control
Undertaking benefit/cost analysis
Processes that limit and/or indicate variation
control charts
Flowcharts
Histograms
Pareto charts
Scatter gram
Run charts
Quality control may Monitoring conformance with specifications
include: Recommending ways to eliminate causes of unsatisfactory
Performance of products or processes
Monitoring of regular inspections by internal or external
agents
Improvements may Formal practices, such as total quality management or
include: continuous improvement
Improvement by less formal processes which enhance both
the product quality and processes of the project, for example
client surveys to determine client satisfaction with project
team performance
Evidence Guide
Evidence Guide
Critical Aspects of Critical aspects of assessment includes:
Competence Application to policies within own organization
Application to policies within networks or associations
Policies directly related to own work role and areas of
expertise
Application for target groups relevant to the organization
Involvement with stakeholders relevant to the organization
and the policy issue under consideration
Underpinning Essential knowledge required includes:
Knowledge Organizational policies impacting on the worker, the
organization and its target groups
Government and other policies impacting on the issue
under consideration, and the organization and its target
groups
The contexts for policies, people and the organization
Research and consultation techniques
The limits of the worker’s own role and competence and
the organization’s role
Underpinning Skills Essential skills required includes:
Analysis of evidence and arguments
Reasoning, including identification of implications and
consequences of particular courses of action
Applied consultation and research methodologies
Report writing, including translation of complex concepts
into simple language or images
Public speaking addressing a group
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Group participation
Resource For reasons of safety, access to equipment and resources and
Requirements space, assessment takes place away from the workplace;
simulations should be used to represent workplace conditions
as closely as possible.
Methods of Competence may be assessed through:
Assessment Practical assessment by direct observation of tasks
through simulation/Role-plays
Written exam/test on underpinning knowledge
Questioning or interview on underpinning knowledge
Project-related conditions (real or simulated) and require
evidence of process
Assessment methods must confirm the ability to access and
correctly interpret and apply the essential underpinning
knowledge
Context of Competence may be assessed in the work place or in a
Assessment simulated work place setting. This competence standard could
be assessed on its own or in combination with other
competencies relevant to the job function.
Evidence Guide
Critical Aspects of Assessment must show evidence that the candidate:
Competence Planning the introduction and facilitation of change
Developing creative and flexible approaches and solutions
Managing emerging challenges and opportunities
Underpinning Relevant legislation from all levels of government that affects
Knowledge and business operation, especially in regard to occupational health
Attitudes and safety and environmental issues, equal opportunity,
industrial relations and anti-discrimination
The principles and techniques involved in:
Change and innovation management
Development of strategies and procedures to implement and
facilitate change and innovation
Use of risk management strategies: identifying hazards,
Assessing risks and implementing risk control measures:
Problem identification and resolution
Leadership and mentoring techniques
Management of quality customer service delivery
Consultation and communication techniques
Record keeping and management methods
The sources of change and how they impact
Factors which lead/cause resistance to change
Approaches to managing workplace issues
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Underpinning Demonstrate skills on:
Skills Communication skills
Planning work
Managing risk
Resources The following resources must be provided:
Implication Workplace or fully equipped assessment location with
necessary tools, equipment and consumable materials
Methods of Competence may be assessed through:
Assessment Practical assessment by direct observation of tasks through
simulation/Role-plays
Written exam/test on underpinning knowledge
Questioning or interview on underpinning knowledge
Project-related conditions (real or simulated) and require
evidence of process
Assessment methods must confirm the ability to access and
correctly interpret and apply the essential underpinning knowledge
Context of Competence may be assessed in the work place or in a simulated
Assessment work place setting. This competence standard could be assessed
on its own or in combination with other competencies relevant to
the job function.
Variable Range
Client’s rights may Treatment with reasonable care and skill
include: Right to refuse medical treatment
Confidentiality of information
Access to information held about them including medical
records, registers
Right not to be discriminated against
Right to make a complaint
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Right to be involved in decisions regarding treatment and
care
Legal obligations Privacy Trade practice
and requirements Consent to medical Poisons legislation
may relate to: treatment Retention of human tissue
Duty of care Equal Employment
Release of patient Opportunity
information, including Occupational health and
medical and other clinical safety
records Infection control
Coroners Act Contractual obligations
Child protection Licensing laws
Industrial relations
Consent of client Written
may include: Verbal
Implied
Available support Emotional support
services may Advocacy
include: Complaint information
Evidence Guide
Critical Aspects of A candidate must be able to demonstrate the ability to:
Competence Explain effective methods for educating clients about their
conditions
Explain how to apply decision support service models to
accommodate decisions based on individual preferences or
cultural and religious beliefs
Explain own to evaluate the beneficial and harmful effects of
care and treatments
Evaluate effectiveness of client safety strategies
Manage communication relating to adverse events
Enhance client understanding of risk
Promote partnerships between client and service provider
Underpinning Demonstrates knowledge and understanding of:
Knowledge and Effective methods for educating clients about their conditions
Attitudes How client decisions are influenced by the way risk
information is presented
How clients can be involved in educating health care
providers
How to apply decision support service models to
accommodate decisions based on
Individual preferences or cultural and religious beliefs
How to engage consumers, clients and careers at every
level of health care service delivery and involve them in
health improvement activities
How to evaluate the beneficial and harmful effects of care
Variables Range
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Opportunities to informal social occasions
maintain industry functions
regular contact with association membership
customers may co-operative promotions
include: program of regular telephone contact
Negotiation identification of goals, limits
techniques clarification of needs of all parties
identifying points of agreement and points of difference
preparatory research of facts
active listening and questioning
non-verbal communication techniques
appropriate language
bargaining
developing options
confirming agreements
appropriate cultural behavior
Evidence Guide
Critical Aspects of It is essential that competence is fully observed and there is
Competence ability to transfer competence to changing circumstances and
to respond to unusual situations in the critical aspects of:
consistently applying enterprise policies and procedures
and industry codes of practice in regard to customer service
providing a quality service environment by treating
customers in a courteous and professional manner through
all stages of the procedure
using effective questioning/active listening and observation
skills to identify customer needs
communicating effectively with others involved in or affected
by the work
maintaining relevant and current customer databases in
accordance with enterprise policies and procedures
ability to build and maintain relationships to achieve
successful business outcomes
Underpinning Demonstrate knowledge of:
Knowledge and Operational knowledge of enterprise policies and
Attitudes procedures in regard to:
customer service
dealing with difficult customers
maintenance of customer databases
allocated duties/responsibilities
General knowledge of the range of enterprise
merchandise and services, location of telephone
extensions and departments/sections
Basic operational knowledge of legislation and statutory
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requirements, including consumer law, trade practices and
fair trading legislation
Basic operational knowledge of industry/workplace codes of
practice in relation to customer service
negotiation and communication techniques appropriate to
negotiations that may be of significant commercial value
Underpinning Skills Demonstrate skills of:
Use workplace technology related to use of customer
database
Collect, organize and understand information related to
collating and analyzing customer information to identify
needs
Communicate ideas and information
Plan and organize activities concerning information for
database entries
Use mathematical ideas and techniques to plan database
cells and size
Establish diagnostic processes which identify and
recommend improvements to customer service
Resources The following should be made available:
Implication a workplace or simulated workplace
documentation, such as enterprise policy and procedure
manuals relating to customer service
Methods of Competence may be assessed through:
Assessment Interview / Written Test
Observation/Demonstration with Oral Questioning
Context of Elements of competence contain both knowledge and practical
Assessment components. Knowledge components may be assessed off the
job. Practical components should be assessed on the job or in
a simulated work environment.
Evidence Guide
Critical Aspects of A person who demonstrates competency in this unit must be
Competence able to provide evidence of the ability to:
critically review current continuous improvement processes
establish ongoing review of continuous improvement
processes
implement improvements in the practice of continuous
improvement
better align internal and external systems
gather data through interviews with stakeholders
review existing data
obtain additional data through a variety of techniques
communicate and negotiate at all levels within the
organization
Underpinning Demonstrates knowledge of:
Knowledge and competitive systems and practices tools, including:
Attitudes value stream mapping
5S
Just in Time (JIT)
mistake proofing
process mapping
establishing customer pull
kaizen and kaizen blitz
setting of KPIs/metrics
identification and elimination of waste (muda)
continuous improvement processes including
implementation, monitoring and evaluation strategies for a
whole organization and its value stream
difference between breakthrough improvement and
continuous improvement
organizational goals, processes and structure
approval processes within organization
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cost/benefit analysis methods
methods of determining the impact of a change
advantages and disadvantages of communication media,
methods and formats for different messages and audiences
customer perception of value
define, measure, analyze, improve, and control and sustain
(DMAIC) process
Underpinning Skills Demonstrates skills to:
undertaking self-directed problem solving and decision-
making on issues of a broad and/or highly specialized
nature and in highly varied and/or highly specialized
contexts
communicating at all levels in the organization and value
stream and to audiences of different levels of literacy and
numeracy
analyzing current state/situation of the organization and
value stream
determining and implementing the most appropriate method
for capturing value stream improvements
collecting and interpreting data and qualitative information
from a variety of sources
analyzing individually and collectively the implementation of
competitive systems and practices tools in the organization
and determining strategies for improved implementation
relating implementation and use of competitive systems and
practices and continuous improvement to customer benefit
solving highly varied and highly specialized problems
related to competitive systems and practices
implementation and continuous improvement to root cause
negotiating with stakeholders, where required, to obtain
information required for implementation and refinement of
continuous improvements, including management, unions,
value stream members, employees and members of the
community
reviewing relevant metrics, including all those measures
which might be used to determine the performance of the
improvement system, including:
key performance indicators (KPIs) for existing processes
quality statistics
delivery timing and quantity statistics
process/equipment reliability (‘uptime’)
incident and non-conformance reports
implementing continuous improvement to support
systems and areas, including maintenance, office,
training and human resources
Resources Access may be required to:
Implication workplace procedures and plans relevant to work area
specifications and documentation relating to planned,
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currently being implemented, or implemented changes to
work processes and procedures relevant to the assessee
documentation and information in relation to production,
waste, overheads and hazard control/management
reports from supervisors/managers
case studies and scenarios to assess responses to
contingencies
Methods of Competence in this unit may be assessed by using a
Assessment combination of the following to generate evidence:
demonstration in the workplace
suitable simulation
oral or written questioning to assess knowledge of
principles and techniques associated with change
management
In all cases it is expected that practical assessment will be
combined with targeted questioning to assess underpinning
knowledge
Context of Assessment of performance must be undertaken in a
Assessment workplace using or implementing one or more competitive
systems and practices.
industry, academe and government agencies who donated their time and expertise
We would like also to express our appreciation to the Experts of Ministry of Health,
Ministry of Education (MoE) and Engineering Capacity Building Program (ecbp) who
This occupational standard was developed on June 2011 at Addis Ababa, Ethiopia.