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PMP® - PMBOK® Guide – Sixth Edition – Classroom Test Paper

1. During Initiation, which of the following elements will be identified to determine the project goals?

a) Key deliverables
b) Stakeholders
c) Quality
d) Vendors

2. A car manufacturing company conceptualized a new car which would be more fuel efficient, better
ergonomically designed, and satisfies the latest safety compliance. This car was recently launched
and has now moved into full fledged production. This is an example of:

a) Operation, as the company is into car manufacturing which is an ongoing process


b) Project, as this car was conceptualized, designed, and now launched
c) Project, as it has clear scope and requirements in terms of safety compliance, fuel efficiency etc.
d) Operation, as this activity didn't create a unique product

3. When is cost highest in the project life cycle?

a) At initiation
b) During planning
c) Midway during the project
d) During closure

4. As a part of Stakeholder Management, all of the following are acceptable management practices to
be followed by a Project Manager EXCEPT:

a) Identify all the stakeholders and capture them in project team directory
b) Ensure stakeholders' expectations are aligned and gain support for the project
c) Give preference to stakeholders over the customer in case of difference of interest
d) Communicate to the stakeholders all relevant information about the project

5. After a high level management meeting the manager chairing the meeting asks the Project Manager
to document and communicate the action items to all the stakeholders. The Project Manager is part
of which kind of organization structure?

a) Balanced Matrix
b) Weak Matrix
c) Strong Matrix
d) Tight Matrix

6. Which of the following activities is part of initiating?

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a) Develop stakeholder management plan
b) Conduct benefit analysis with stakeholders to validate project alignment with organizational
strategy and expected business value.
c) Validate Scope
d) Conduct kick off meeting

7. A Project Manager is just assigned to a project. He is involved in creating a document that would
formally authorize the project and capture initial requirements of the stakeholders. What is the
output of this process?

a) Project Management Plan


b) Project Statement of work
c) Project Charter
d) Business case

8. Which of the following statements DOES NOT describe the essence of Integration Management in
the context of Project Management?

a) Balancing of competing objectives and the exploration of alternative actions


b) The processes and activities needed to identify, define, combine, unify, and coordinate process
and project management activities within the Project Management Process Group
c) Integrating different components from the development cycle to create the final deliverable
d) Managing interdependencies among Project Management knowledge areas

9. A Project Manager is going through the Project Statement of Work provided by the project sponsor.
Which of the following will NOT be a part of this document?

a) Business Need
b) Product Scope Description
c) Strategic Plan
d) Performance Baseline

10. You have just been assigned as a Project Manager of a project for which a prototype was recently
delivered. The sponsor of the project calls you and gives you an overall estimate of the project. This
form of estimate is known as ____.

a) Analogous Estimate
b) Parametric Estimate
c) Heuristic Estimate
d) Three Point Estimate

11. A Project Manager who has just been assigned to a new project has been asked by his sponsor to
come up with an initial cost estimate called a Rough Order of Magnitude (ROM). This would typically
fall under which range?

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a) -50% to +100%
b) -25% to +75%
c) -10% to +15%
d) -100% to +50%

12. In a meeting, the Sponsor has discussed three projects with you: Project A with Net Present Value of
$55,000 and a payback period of 5 years; Project B with Net Present Value of $95,000; and Project C
with payback period of 10 years. He provides you with more information about the projects and
intends to assign you as the Project Manager for the selected project. What is expected from you as
a Project Manager, EXCEPT?

a) Conduct project selection methods to select one of the three projects discussed with you by the
sponsor to evaluate feasibility of new products and services
b) Proceed to select the project with higher NPV
c) You have no role and tasks to be performed as a Project Manager
d) Participate in the project selection method

13. There are three projects A, B, and C. NPV for project A is $50,000, and for project B is $ 80,000, and
for project C is $ 40,000. In a meeting, the management unanimously has chosen projects A and C.
What is the opportunity cost of the project?

a) 80000
b) 130000
c) 90000
d) 0

14. A project is in the initiation stage and the Project Manager is identifying project communication
constraints. Which of the following could be a valid constraint?

a) The project could face high attrition rate


b) Management and customer expect detailed formal status reports on the project
c) Project team members would require to work from geographically different locations
d) Many stakeholders of the project would not be able to attend planned project kick off meeting

15. A Project Manager is responding to a business proposal in an overseas company. Which of the
following should he refer to as a guide to understand the business practice(s) that are allowed and
discouraged?

a) Procurement documents including contract statement of work


b) His Organization’s policies and procedures
c) Project Charter
d) PMI code of Professional Conduct

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16. Which of the following is NOT a project?

a) Campaigning for an election


b) Family weekend drives to sea coast
c) Writing an autobiography about project management experience
d) Preparing for PMP examinations

17. You have been assigned a large construction project and you are in the Initiation process group. You
have identified the project stakeholders using stakeholder analysis tool and defined the high level
scope of the project. During these activities you have identified a key project limitation regarding
the project location. What is the BEST option for you, in this situation?

a) Document the project limitation as a project constraint


b) Discuss the project constraint with the project sponsor and the customer
c) Document the project limitation as a project constraint and propose an implementation
approach with the sponsor and customer, if required
d) Ignore the project constraint and work towards getting approval for the project charter

18. The Project Manager is participating in development of project charter by gathering and analyzing
the stakeholders' requirements and ensuring that the project scope, milestones, and deliverables
are documented correctly. Of the following, which is NOT achieved by the sponsor's approval of the
project charter?

a) Formalize the authority assigned to the Project Manager


b) Gain commitment by the stakeholders
c) Gain acceptance for the project by the stakeholders
d) Ensure formal acceptance of the deliverables by the customer

19. Which of the following is NOT an input to the Plan Stakeholder Management Process?

a) Project Management Plan


b) Stakeholder Register
c) Stakeholder Management Plan
d) Enterprise Environmental Factors

20. John has been assigned a project recently and he is in the process of documenting the project
charter with the project sponsor. Which of the following MUST he include in the Project Charter?

a) Project purpose or justification


b) Positive risks
c) Budget estimates
d) Risk analysis

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21. As a Project Manager of a large project with hundreds of stakeholders, which of the following is the
BEST course of action?

a) Incorporate needs of only important stakeholders


b) Incorporate needs of all stakeholders
c) Ask your manager to manage the stakeholders
d) Eliminate some of them

22. As part of Stakeholder Analysis, it is important to prioritize the key stakeholders to ensure the
efficient use of effort to communicate and manage their expectations. All of the following are the
classification models available EXCEPT:

a) Power/Influence grid
b) Power/Impact grid
c) Power/Interest grid
d) Influence/Impact grid

23. You are the Project Manager of a software telecom development project. You and your team are
working together to create a billing software. Which quadrant of the Power/Influence Grid will the
person(s) responsible for sign-off of the deliverables fall in?

a) Keep Informed
b) Monitor
c) Manage Closely
d) Keep Satisfied

24. You are the Project Manager of a project in which team members have dual reporting structure. In
addition to reporting to you, they also report to their functional manager. Also the team members
are expected to do the project work, along with their department work. You are working in which
form of organization?

a) Functional
b) Projectized
c) Tight Matrix
d) Matrix

25. You are a Project Manager of an ambitious project in the organization. Although you have
successfully managed many critical projects before, this is a new organization and you are working
on this technology for the first time. However you hear that the company has proven expertise on
the technology and have also done a similar project in the past. In this situation, what is the BEST
option available to you?

a) Approach the Project Manager from the earlier project and take his inputs
b) Obtain historical records and guidance from the Project Management Office (PMO)

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c) Involve Stakeholders, take their opinion and expertise on the project
d) Continue to manage project by your instincts until there is a major issue

26. You are managing a large and complex project which is in the planning stage. After assessing the
detailed project requirements with the stakeholders, you ask the team to create a Work Breakdown
Structure (WBS). However, since most of the team is new, you decide to brief them on some rules of
creating a WBS. Which of the following statements is INCORRECT about a Work Breakdown
Structure?

a) WBS is a list of specific activities used to accomplish the deliverables


b) WBS includes only work needed to create deliverables hence work not in WBS is not part of the
project
c) Lower level WBS components are a decomposed result of the upper level WBS components
d) WBS allows better estimation of cost, risk, and time

27. You are a Project Manager for an infrastructure development project and the project is to build a
multi-storey building. You have submitted your project estimates for cost and duration to the client.
You also inform the buyer that the estimates would be true provided there is already an 8ft
foundation built on the site. This statement describes a/an ----------- in your project.

a) Risk
b) Constraint
c) Assumption
d) Mandatory Dependency

28. You are the Project Manager of a large and complex project. Your project team has finished creating
a Work Breakdown Structure for the project. However, some of the team members are still not sure
of what work is included in each of their work packages. Which of the following documents would
you suggest they go through?

a) Project scope statement


b) Project Management Plan
c) Work Break Structure (WBS) Dictionary
d) The Product Scope document

29. You are a Project Manager, in the process of sequencing activities for your project, you create a
schedule network diagram that uses boxes called nodes to represent activities and connects them
with arrows to represent logical relationship between them. What is this popular scheduling
diagram known as?

a) Precedence Diagramming Method (PDM)


b) Arrow Diagramming Method (ADM)
c) Program Evaluation and Review technique (PERT)

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d) Graphical Evaluation and Review Technique (GERT)

30. As a Project Manager, you are in the process of identifying and documenting relationship among
project activities and you are using the Precedence Diagramming Method (PDM). Which of the
following relationships are you MOST UNLIKELY to use for this purpose?

a) Finish to start (FS)


b) Finish to finish (FF)
c) Start to Start (SS)
d) Start to finish (SF)

31. As a Project Manager, you are estimating the duration of your project activities using PERT
technique (Program Evaluation and Review technique). For a particular project activity your
Optimistic estimate is 14 days, Pessimistic estimate is 47 days, and Most Likely estimate is 27 days.
What should be the expected duration of this activity?

a) 28.17
b) 31
c) 43
d) 36

32. Sub network or fragment network templates are most useful when the project has MANY:

a) Mandatory Dependency
b) Discretionary Dependency
c) Undefined Variables
d) Identical or nearly identical deliverables

33. As a Project Manager you have created a Resource Breakdown Structure (RBS) for your project.
Which of the following statements is NOT TRUE about Resource Breakdown Structure (RBS)?

a) It is a hierarchical structure of resources


b) It is used for estimating Resource Utilization
c) It is used for organizing and reporting project schedule
d) It has resources grouped by category and type

34. A Project Manager is managing a project which has constraints on the availability of required
resources throughout the project. As such he needs to rearrange resources in such a way that a
constant number of resources are used each month. Which of the following techniques will the
Project Manager use to achieve this?

a) Fast Tracking
b) Crashing

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c) Leveling
d) Lagging

35. A project team is in the process of estimating the types and quantities of resources required to
perform each activity. Which of the following activities will NOT be done by the team during this
process?

a) Estimate the type and quantity of resource required to perform each activity
b) Go through the past data and Lessons Learned from previous project
c) Study the organization policies and procedures regarding staffing
d) Identify and show network dependency in the project activities

36. Which estimate technique does the Program Evaluation and Review Technique (PERT) use to define
the approximate range of activity costs?

a) Earned Value Technique


b) Parametric Estimation Technique
c) Three Point Estimate Technique
d) Historical Information

37. Your project team is involved in estimating the cost of the project as a part of project cost
management. Which of the following tools and techniques will NOT be applicable for this purpose?

a) Cost Benefit Analysis


b) Reserve Analysis
c) Cost of Quality
d) Vendor Bid Analysis

38. The common term for an authorized time phase budget at completion (BAC) used to measure
cost performance and displayed in the form of an S curve is:
a) Earned Value
b) Cost Performance Index
c) Cost Baseline
d) Project Budget

39. A project team is in the process of identifying quality requirements and standards for the project
and documenting how the project will demonstrate compliance. They have referred to
organizational process assets and are using tools like statistical sampling and control charts. Which
process of Quality Management is the project team performing?

a) Plan Quality Management


b) Perform Quality Assurance
c) Perform Quality Control

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d) Manage Project Team

40. Which of the following is true with respect to planning?

a) Develop the high level budget


b) Develop the cost management plan
c) Develop the budget plan
d) Develop both budget plan and cost management plan

41. Which of the following is an example of external failure cost?

a) Cost of testing
b) Cost of training
c) Cost of documentation
d) Warranty cost

42. A project team is ahead of their schedule and their SPI is currently 1.4 and CPI is 1.2 respectively.
The Project Manager and the team is brainstorming on the scope of next milestone delivery. They
have found that including an additional feature would enhance the usability of the product and can
be compressed in the current schedule. What should the project team do next?

a) Add this feature in next release as long as it doesn't affect the delivery date
b) Go through the change management and analyze the impact of this additional feature
c) Discuss it with the project sponsor
d) Drop this feature as it is gold plating and customer does not need it

43. You are a Project Manager managing a large team at diversified locations. There are many groups
within a project like architects, human resources, legal, quality engineers, etc. with their own
hierarchy and reporting structure. In order to ensure that each team member has clarity on their
own and other members' reporting structure, you decide to capture all of this information
graphically. Which of the following documents will you be using for this purpose?

a) Project Organization Chart


b) Resource Breakdown Structure
c) Organization Breakdown Structure
d) Resource Assignment Matrix

44. A Project Manager wants to capture information related to staff acquisition and release, training
needs, resource calendar, recognition, and rewards. Which of the following documents would be
most appropriate?

a) Project Management Plan


b) Staffing Management Plan

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c) Project Staff Assignments
d) Issue Log

45. You are a Project Manager in a functional structure organization, hence it is important that you
negotiate suitable resources for your project from the functional manager. Which of the following
tools could be a valuable asset to prove your project resource requirements to the functional
manager?

a) Staffing Management Plan


b) Network Diagram and Project Schedule
c) Resource Assignment Matrix
d) Project organization chart

46. In a project kick off meeting there is utter chaos with all the attendees talking simultaneously. The
Project Manager is not able to present his report in this noise and the stakeholders feel that their
expectations are not being met properly. Also, many of the invited attendees are not attending the
meeting. What must the Project Manager have done to avoid this situation?

a) Communicate the agenda of the meeting clearly to all the Stakeholders


b) Postpone the meeting to ensure availability of all the Stakeholders
c) Conduct a brainstorming session to reach a consensus with Stakeholders
d) Establish ground rules for the meeting and communicate the same to all the attendees

47. You have been assigned as a Project Manager of a newly initiated project and have 5 team
members. There is a project sponsor (Mr. Smith) and a technical architect who will be involved only
during the planning stage. This project is for an external customer. How many communication
channels are possible in your project?

a) 36
b) 72
c) 28
d) Cannot be determined since project is in the initiation stage

48. Risk Breakdown Structure is an example of:

a) Text oriented format


b) Functional chart
c) Hierarchical representation of risks according to risk categories
d) Matrix based organization chart

49. A Project Manager is managing a short duration pilot project and has started with a risk
management planning process. He has identified new risks and arranged them based on probability

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and the impact matrix. The Project Manager now proceeds to plan responses for the risks without
analyzing the risks numerically. According to you, this decision of Project Manager is:

a) Incorrect, It is important to numerically analyze each risk so that they can be responded
properly
b) Correct, Quantitative Risk Analysis is waste of time and not required if risks are already assessed
qualitatively
c) Incorrect, Quantitative risk analysis is important. We need to calculate EMV for each risk and
later move to risk response planning
d) Correct, This is a short duration project and Project Manager might skip Quantitative Risk
analysis if he feels it is not assisting in the Risk Management process

50. Which of the following elements are to be considered while developing the project schedule? Pick
the best answer.

a) Based on project deliverables


b) Based on project timeline
c) Based on Quality
d) Based on cost

51. As part of Quantitative Risk Analysis, a Project Manager has derived four packages with the
following probability and impact. Using EMV (Expected Monetary Value) which one should he use in
the project?

a) Work package I: Probability 15% and Impact $20,000


b) Work package II: Probability 7 % and Impact $10,000
c) Work package III: Probability 7 % and Impact $15,000
d) Work package IV: Probability 15% and Impact $10,000

52. A Project Manager is in the planning stage and is evaluating risks in the project. He wants to improve
the project's chances of success by evaluating all possible risks. As a part of risk management
planning and identification he has used a standard questionnaire to identify risks and has identified
about 20 risks in the project. What would you advise him to do before moving to the next process,
'qualitative risk analysis?'

a) Prioritize risk by determining each of their probability and impact


b) Update project management plan and other project documents based on inputs from these risks
c) Communicate the status of identified risks to stakeholders
d) Continue to identify more risks using other tools and techniques

53. A project team in a software project started with risk management planning and identified new
risks. Then they conducted qualitative risk analysis using a probability and impact matrix and
thereafter completed the 'plan risk response' process. What is an important step they need to
complete before moving to risk monitoring and control?

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a) Evaluate risks quantitatively using any of the tools of Quantitative Risk Analysis
b) Identify Risk owners among stakeholder and project team
c) Evaluate the amount of contingency time and cost reserve needed
d) Communicate the status of identified risks and response strategy to stakeholders

54. A project team is working on a risk response strategy by evaluating every risk and coming up with
suitable response strategies. However, one particular risk with a negative impact cannot be avoided
or mitigated. Furthermore, there is no way to transfer risk by outsourcing or buying insurance. What
is the best they can do about the risk?

a) Treat it as a secondary risk and update it in Risk Register


b) Share the risk by allocating ownership to a third party
c) Accept the risk and put it in the watch list
d) Re-visit the Risk Response Strategy

55. You are a Project Manager in a construction company and urgently require some expert welders for
a short duration. You checked their availability internally with the functional manager, but he is not
able to match the skill set required by you. You decide to acquire these resources on contract.
Which of the following is the BEST type of contract for your requirements?

a) Cost Reimbursable
b) Fixed Price
c) Time and Material
d) Cost Plus Incentive Fee

56. A contract type where the seller is reimbursed for all allowable costs for performing the contract
work and receives a predetermined incentives fee based on achieving certain performance incentive
is:

a) Cost Plus Fixed Fee Contract


b) Cost Plus Incentive Fee Contract
c) Cost Plus Award Fee Contract
d) Fixed Price Incentive Fee Contract

57. A Project Manager is in the process of preparing a plan that documents how the procurement
process will be managed from developing procurement documents to contract closure. He is also
going through project requirements and scope documents with the team and discussing different
contract types to decide the one most suitable for the project. According to you, which process of
procurement management is the Project Manager in?

a) Plan Procurement Management


b) Conduct Procurements
c) Control Procurements

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d) Close Procurements

58. A Project Manager has used a popular cost estimating model to come up with cost estimates for his
upcoming project. However, the sponsor asks him to add 15% to the total cost estimate as the
customer always negotiates and asks the prices to be reduced by 10% to 15%. What should be the
BEST option for the Project Manager?

a) Do as the Sponsor says after all he is your senior and project sponsor
b) Recalculate the cost estimates using a more suitable technique and check the difference
between the estimates
c) Provide the Sponsor with details on cost estimation and suggest him to share the same with
customer
d) Refuse to make any changes or increase the estimated cost

59. A large project with a team of 150 people is in the planning stage. It spans over a duration of 3 years
and is under strict budget. A Project Manager is assessing the detailed project requirements in
consultation with the stakeholders based on the project charter to establish the key project
deliverables. He sets his project quality objective per the organization capability baseline set by the
quality policy. However, one of the stakeholders refuses to accept this and asks him to reduce the
quality objective as it will help cut down cost of quality of the project. He also refuses to approve the
project till the Project Manager agrees to his suggestion. What should the Project Manager do?

a) Explain to the stakeholder that Cost of Quality is less than cost of project
b) Explain to the stakeholder that if Quality objectives are set lower than expected they will be
highlighted during Quality Audit
c) Explain to the stakeholder that the quality policy universally guides the projects within the
organization to set quality objectives and they need to abide by it
d) Agree to the stakeholder's suggestion and reduce the metric as he will not approve the project
otherwise

60. After a project management plan is prepared and approved a week ago, a project stakeholder asks
the Project Manager to correct some syntax and grammatical errors in the project document as it
could be misleading. What should the Project Manager do?

a) Refuse as these are trivial changes and can be ignored


b) Refuse as the project management plan is already discussed and approved
c) Refuse and ask the stakeholder to meet the project sponsor
d) Refuse and ask stakeholder to raise a change request that can be considered by change control
board

61. Being a Project Manager, your project sponsor has asked you to come up with the total funding
requirements of the project. What will be the total funding requirements for your project?

a) The total of the approved budget by time period

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b) The total of project budget plus anticipated liabilities
c) The total funds including the cost baseline plus any management reserves
d) The total of individual cost estimates

62. A project has a Project Manager, a sponsor, a human resource, a quality analyst, and 7 team
members. What are the number of communication channels possible in the project?

a) 50
b) 110
c) 55
d) 115

63. You are a Project Manager who has sent a formal document that describes the procurement item in
sufficient detail to allow prospective sellers to determine if they are capable of providing the
product and details methodology and results that will be provided to the buyer. This is called:

a) Invitation for Bid


b) Request for Proposal
c) Request for Quotation
d) Contract Statement of work

64. Which of the following are NOT achieved by the human resource plan, created by the Project
Manager during the planning process group?

a) Defines the roles and responsibilities of the project team members


b) Includes an effective project organization structure
c) Provides guidance about how resources will be utilized and managed
d) Defines the work breakdown structure

65. You are the Project Manager for a big size project and quality is top priority for this project. You
have devoted so much of the project time for creating the quality management plan. What is the
advantage of the quality management plan?

a) Prevents the defects from reaching the customers


b) Guarantees improvement in project quality
c) Provides a systematic approach for meeting the project's quality goals
d) Conformance to customer's testing methodology

66. A Project Manager is trying hard to successfully complete a project, but his role in the organization is
limited and he has no control over project budget. Although he has some power to authorize
decisions, he needs to seek approval on most of the major decisions. Also his team members work
only part-time on the project. The Project Manager is mostly in which kind of organization?

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a) Functional
b) Projectized
c) Composite
d) Strong Matrix

67. How is the role of project expeditor different from project coordinator?

a) Project coordinator has some power to make decisions


b) Project coordinator acts primarily as Staff assistant
c) Project coordinator role is that of communication coordinator
d) Project coordinator can control project budget

68. You are working on a critical project for a large enterprise. The project has a major milestone
delivery next week and is in final testing phase. The project team is working on two critical
showstopper bugs, which are parts of the deliverable as the project faces many serious issues. One
of the senior members of the project has put up his resignation and the outsourced component
which was scheduled for delivery next week may be delayed. Additionally, the current performance
indices are CPI 1.09 and SPI is 1.90. What is the MOST critical issue faced by the project?

a) Cost and Schedule


b) Delay in third party component
c) Resource Movement
d) Testing defects

69. All of the following are enterprise and environmental factors that can influence direct and manage
project work EXCEPT:

a) Stakeholder risk tolerance


b) Organizational culture and structure
c) Project Management Information System (PMIS)
d) Standardized guidelines and work instructions

70. A work authorization system is a:

a) Part of change control system in a project


b) It is a privately created software tool helped to submit and track changes, monitor and control
project activities from project initiation to closure
c) Tool used to notify team or contractors that they may begin work on a project or work package
d) Helps team create Work Breakdown Structure

71. Which of the following processes does not have defect repair as one of the outputs?

a) Perform Integrated Change Control Process

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b) Control Procurements
c) Monitor and Control
d) Control Schedule

72. You are a Project Manager of a software project which is in a critical phase of testing and bug fixing.
An enthusiastic test engineer working in the project tells you that he found a major bug the previous
night during testing. He assures that there is nothing to worry as he has 'patched' the code and it is
working fine now. What should be your main concern from this incident?

a) Nothing, it shows proactive approach of the team member and should be appreciated
b) It can be a case of scope creep and all prior documents need to be changed
c) It shows disrespect to the project management authority as the team member didn't ask his
opinion
d) The patch or bug fix may not work correctly in all scenarios

73. You are a Project Manager in an oil company and have joined a project midway during execution.
You want to understand how requirements activities, configuration management activities such as
changes to the product requirement will be initiated, impacts analyzed, tracked and reported as well
as the authorization levels required to approve these changes. Which of the following documents
will provide you this information?

a) Requirements Management Plan


b) Integrated Change Control
c) Project Charter
d) Project Scope Statement

74. To acquire and manage the project team, which of the following plan or documents should be
referred?

a) Human Resource management plan


b) Procurement management plan
c) Project charter
d) Human Resource management plan and Procurement management plan

75. An Instrument measuring thickness of a screw of 15 mm diameter gives the following readings
16.001 mm, 16.00015 mm, 16.0003 mm, and 15.900 mm. Assuming the instrument is capable of
measuring up to the third place decimal, what BEST can be concluded on performance of the
instrument?

a) The instrument is accurate and precise


b) The instrument is not accurate but precise
c) The instrument is accurate but not precise
d) The instrument is neither accurate nor precise

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76. You are a Project Manager in a leading manufacturing company and managing a critical project for
the company. Your project is facing severe cost constraints and you cannot delay the delivery date
of the product. After consulting stakeholders and the customer, you decide to lower both the quality
and grade of the product. The decision to lower the quality and grade of the product is?

a) Wrong; as a grade and quality should never be compromised in a product.


b) Wrong; as grade can be compromised but not quality
c) Wrong; as quality can be compromised but not grade
d) Correct; as both grade and quality can be compromised as per project need

77. A project is in the execution stage when the customer comes back with an additional feature to be
added in the forthcoming milestone delivery. The project team has assessed the impact of the
change by performing Integrated Change Control. The Project Manager should:

a) Hold a meeting with customer explaining why it is not good option to incorporate change
requests during project execution
b) Create a change Request and proceed for review by Change Control Board
c) Review Quality Management Plan and evaluate the effect of the additional feature on Quality
d) Notify stakeholders affected by change

78. According to Maslow's hierarchy of needs, what comes at the BOTTOM of the pyramid?

a) Safety
b) Social
c) Esteem
d) Self Actualization

79. A project is in the final testing stage and is approaching a critical deadline. Two senior members of
the team who have already had disagreements throughout project execution are caught up in a
deadlock. The Project Manager has earlier tried his best to sort out their differences but it hasn't
worked. What is the BEST the Project Manager can do in this situation?

a) Talk to the project sponsor since they are senior members of the project
b) Give them a final warning making it clear that such behavior is not encouraged
c) Talk face to face with each of them individually to sort out their differences
d) Use an Autocratic approach and make a decision which is best for the project

80. Of the following reasons which one is the MOST COMMON reason for conflict?

a) Schedules
b) Personalities
c) Technical Beliefs

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d) Administrative policies and procedures

81. In order to achieve the project deliverables, the project manager has to manage task execution
based on project management plan. In doing so, which of the following elements should be
considered?

a) Budget and schedule


b) Leading and developing the project team
c) Quality and cost
d) Acquiring the team

82. You are managing a large diversified project team. In the initial days of the project, the team
members behaved like independent individuals and seemed reserved, learning about their roles and
responsibilities. Then as the team began to work on the project and participate in technical
decisions, their trust level grew. The team now supports each other’s needs and works together.
According to you, they are in which stage of team development?

a) Norming
b) Performing
c) Forming
d) Adjourning

83. Which of the following is NOT a tool and technique used in 'develop project team' process?

a) Training
b) Interpersonal Skills
c) Co-Location
d) Observation and Conversation

84. You have delivered many complex and technically challenging projects in the past and have won
respect and appreciation for your work from the customer and senior managers in the organization
alike. Which form of power are you using?

a) Formal (Legitimate)
b) Reward
c) Expert
d) Referent

85. A new Project Manager takes over a project during the execution phase. One of the main issues
faced by the project is that the customer complains of poor visibility on the project. What should be
his first step towards resolving the issue?

a) Have a discussion with the customer to understand why he feels the project lacks visibility

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b) Hold a discussion with the team members who have been in this project since beginning to
understand customer specific communication needs
c) Go through the communication management plan to understand customer communication
requirement and whether it is being addressed properly
d) Project Manager should first understand the project and go through project management plan
to understand the project properly

86. You are managing a large project which has many stakeholders across various departments in the
organization. During the planning stage, you created a communication management plan based on
the project organization structure and external stakeholder requirements in order to manage the
flow of project information. Now while executing the project, one of the stakeholders contacts you
and informs you that his expectations are not accounted for in the project. What should be your
BEST response to the situation?

a) Understand his expectations and update project documents accordingly starting with
stakeholder register
b) Since the stakeholder analysis is already completed and all the other stakeholders have been
present and addressed work towards fulfilling their expectations, the same cannot be repeated
for this particular stakeholder
c) Go through the stakeholder analysis with the team as there might be more unidentified
stakeholders in the project
d) Inform this stakeholder that he will be included in all project communications and he can raise
his concerns whenever he feels his requirements are not being addressed

87. A software project run in an IT company has 14 stakeholders and is in the final testing stage when
the technical architect leaves the project and two new test engineers join in. What is the change in
the potential communication channels of the project?

a) Communication channel would remain unaffected by change in team members.


b) Number of communication channels will increase by 13.
c) Number of communication channels will increase by 26.
d) Number of communication channels will increase by 14.

88. Which of the following types of organizations would have the most complex communication
management?

a) Functional Organization
b) Projectized Organization
c) Matrix Organization
d) Ad hoc Organization

89. You are Project Manager of a software project that has finished the design stage and is moving to
the implementation stage. At the end of design phase, you got the document reviewed; tracked and

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closed the defect logs. Also as part of the design stage review and kick-off for the implementation
phase, you checked current SPI and CPI and revisited the risks. What did you forget to do?

a) Identify new risks for the next stage and update risk register
b) Take corrective and preventive actions from design review so that defects can be minimized
c) Conduct an impact analysis of the defects found during the design review
d) Communicate project stage review findings to all the stakeholders

90. In which of the following types of contracts does the buyer have the MAXIMUM cost risk?

a) Cost Reimbursable
b) Fixed Price
c) Time and Material
d) Cost Plus Fixed Fee

91. A cost reimbursable contract has an estimated cost of $20,000. If the seller beats the cost, they will
share the savings. 80% will go to the buyer and 20% will go to the seller. If the actual costs come in
at $18,000, what is the final price?

a) 18000
b) 18200
c) 18400
d) 18600

92. A project team is in the process of obtaining seller responses, selecting a seller, and awarding a
contract. For this purpose they are using some predefined selection criteria to evaluate the bids and
select the most appropriate seller. Which process of project management is the project team
working on?

a) Plan Procurement Management


b) Conduct Procurements
c) Control Procurements
d) Proposal Evaluation

93. A Project Manager is involved in a procurement management process in a centralized


contracting environment. He is assigned a full-time contract manager who reports to him for the
project. Under this scenario which would usually NOT be the role of Project Manager?
a) Provide increased expertise in contracting and also guide the team on standardized company
practices
b) Make sure the contract contains all project management requirements
c) Identify risks and incorporate mitigation and allocation of risks into contracts
d) Help tailor the contract to the unique need of the project

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94. A Project Manager is forced to give a contract to a preferred supplier as he has a strict deadline to
meet. What could be the BIGGEST risk in this situation for the Project Manager?

a) The seller has not proven that he has required expertise and resources to take this assignment
b) The Project Manager didn't get chance to evaluate other vendors who could be better
c) The seller may not fulfill the evaluation criteria to bid for the project
d) The seller may not meet acceptance criteria in the contract and Project Manager might have to
accept what he gets

95. Your company is bidding for a major project from Company X. You have a friend in Company X and
he requests your help in evaluating the proposals. What action should you take?

a) Accept the friend's request and work impartially while helping on the proposal evaluation
b) Accept friend's request and take care of your company's interest while helping on the proposal
evaluation
c) Reject friend's request
d) Ask your Manager's opinion

96. As a Project Manager of a complex and relatively new technology you have asked for an expensive
training for yourself and the team from the project sponsor. Although the sponsor has agreed to
your request, he asks you to start the project in the meantime. Which of the following is NOT an
option for you?

a) Since you have already asked your sponsor for training, you can do nothing to enhance your
skills till that time
b) Visit PMO and Organization project database to go through lessons learned from previous
projects
c) Talk to fellow Project Managers who have executed similar projects in the organization
d) Join Organization or library to gain access to journals featuring the technology

97. A Project Manager has worked on many challenging projects and managed teams across the globe in
last 20 years of his career. Now, he intends to share his best practices and lessons learned
throughout his professional career. The Project Manager's act can be BEST defined as:

a) Enhancing his professional skills by evaluating his experience and strengths


b) Project Manager is contributing to the project management knowledge base
c) Capturing his professional stint in an autobiography
d) Informing others about project management principles and helping the profession grow

98. You work in a pharmaceutical company and as a part of the project, your client has shared some
confidential information with you. A medical university contacts you to share some information
including that from the client for their research purpose. What should you do?

a) Share the information as it will be used purely for academic purposes

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b) Share the information but hide all the references which could expose the client
c) Never share any information from the client as you are bound by Non Disclosure Agreement
d) Contact your client and seek permission to disclose the information

99. Which of the following is an example of smoothing as part of promoting interaction among
stakeholders?

a) Project Manager keeps himself aloof and uninvolved from team conflicts and lets the team
handle it themselves
b) Project Manager calls the troublemakers and tries to resolve their problems through discussion
c) Project Manager downplays the difference of opinion saying the difference lies only in
perception
d) Project Manager takes side of the more experienced resource as he is more valuable to the
project

100. A Project Manager defines a personal plan for his career and professional development every year.
As a part of this plan, he goes through his project experiences, lessons learned, and decides on the
training needs to help him excel as a Project Manager and contribute to his organization. In this
scenario the Project Manager is:

a) Contributing to the Project Management knowledge base


b) Enhancing his Personal Professional Competence
c) Helping his organization through his project success
d) Putting project's need before his own and taking decisions in the best interest of the project

101. Team development would be MOST difficult in which form of the organization structure?

a) Weak Matrix Organization


b) Projectized Organization
c) Tight Matrix
d) Balance Matrix Organization

102. An organization has recently started outsourcing work to a low cost, high value, engineering center
located in a different country. According to you, which is the BIGGEST value addition a Project
Manager can provide to the team?

a) An introduction to the applicable laws in the country


b) An exposure to cultural differences
c) Communication management Plan
d) Competency in speaking foreign language

103. One of the high-performing team members from a support group of the project team wants to
move onto the technical team as he finds that work more challenging. As a Project Manager you

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know that he is a valuable resource and moving him out of the support group can affect group
performance. You decide to give him a hike in salary. However, the employee is still unhappy and
dissatisfied. This is an example of which theory?

a) Maslow's Theory
b) Herzberg's theory
c) McGregor's theory
d) Expectancy theory

104. A Project Manager is preparing for the next milestone release when he realizes that he has missed
an important feature in the project requirements plan. If implemented, this feature would take at
least one person a week of effort. What should be his next step to address this?

a) Discuss the change with Customer and seek his approval


b) Evaluate the impact of change on triple constraint
c) Look for the alternatives to reduce the impact of change
d) Raise a change request to address the change through change control process

105. In negotiations, what is a fait accompli tactic?

a) Making personal attacks which could be downright insulting


b) Playing role of Good guy and Bad guy in a team
c) Claiming an issue has already been decided and therefore cannot be changed
d) Hiding or partially disclosing the complete information

106. What does the Kaizen theory state?

a) Evaluate project performance on regular basis


b) Reduce the inventory cost to zero by making inputs available just when required
c) Use a process of Plan-Do-Check-Act to improve quality
d) Apply continuous small improvements to reduce costs and ensure consistency

107. Your customer asks for a small change in the project, which was not budgeted in the project. It is a
small effort as compared to the total project and you need the goodwill of the customer to be
successful in this multimillion dollar gas project. What will you do?

a) Implement approved changes according to the change management plan to meet the project
requirements
b) Since you need to maintain goodwill, you agree to incorporate the change
c) Speak to the sponsor for his consent
d) Tell the customer to keep it as a secret and not inform the sponsor about this change to be
implemented

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108. During the project, you and your team discovered that a key project component was stolen. As this
was not planned for, the team decided to launch the product without the stolen component. This is
an example of:

a) Work around
b) Risk Transfer
c) Risk Mitigation
d) Acceptance

109. During the project execution, the status report shows that an activity on the critical path is delayed.
As a Project Manager, what should you do?

a) Deliver incomplete activity


b) Compress the schedule
c) Reduce the scope
d) Stop the project execution

110. As a Project Manager, you are assigned to a project that has been outsourced. The next step is to
organize a formal bidding process and select the vendor for the project. You own stock in one of the
vendor companies who participated in the bidding process. What is the BEST course of action for
you?

a) Get the vendor company selected for the project


b) Keep the information to yourself
c) Tell your manager and remove yourself from the vendor selection committee
d) Ask other members of the selection committee to select your vendor company

111. Which of the following is NOT a tool and technique for the 'conduct procurements' process?

a) Bidder’s Conference
b) Independent estimates
c) Procurement Negotiation
d) Contract Types

112. The Project Manager has discovered that two team members have a disagreement over the
procurement of the project component. The Project Manager suggests that the team members
compromise. The team members are also willing to resolve the conflict. Who should decide the best
course of action?

a) Sponsor
b) Customer
c) Project Manager
d) Team members

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113. The primary communication skill the Project Manager will use in working with the functional
manager is:

a) Problem Solving
b) Negotiation
c) Team Building
d) Public Relations

114. Performance improvements include all BUT:

a) Improvements in amount of overtime worked


b) Improvements in individual skills
c) Improvements in team behavior
d) Improvements in team capabilities

115. Herzberg divided motivation factors into two classes: satisfiers and dissatisfiers. Examples of
satisfiers are:

a) Vacation time
b) Work satisfaction, fringe benefit
c) Plush offices space, performance based salary raise
d) Sense of personal achievement, work satisfaction

116. A Project Manager is concerned about team building on her project. One of the mandatory things
that she must have to have good team building is:

a) Commitment from top level management


b) Colocation of team members
c) Establishment of clear negotiated goals
d) Open discussion of poor individual performance

117. A Project Manager is managing a project where there will be a number of persons working together.
She wants to enhance the ability of the team to work together and perform as a team. One of the
things she can do to enable this is:

a) Cohabitation
b) Colocation
c) Staffing plan
d) WBS

118. Tom always delivers his projects on time and within budget. He believes that his success can be
explained by the fact that he makes all of the project decisions himself and then enforces those
decisions with an iron hand. His management style is best described by:

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a) Force Field Theory
b) Expectation Theory
c) Gregor's Theory X
d) Gregor's Theory Y

119. Which of the following is NOT a purpose of the configuration management system?

a) Ensure all the project team members have the latest version of the project document
b) Ensure all the relevant changes are communicated to the stakeholders
c) Maintain consistency of product's performance and its functional attributes
d) It includes Configuration identification, Configuration status accounting, and Configuration
verification and audit

120. A project is in the final stages of testing when it receives a major change request from the customer
which would delay the final delivery of the project by 2 weeks. What should the Project Manager do
NEXT?

a) Create a change request and go through the change management process


b) Evaluate the impact of the change
c) Communicate the implication of the change to the customer
d) Adjust the project management plan and baseline

121. You are a Project Manager and your team recently encountered a major change in the project. This
change was evaluated for its impact on the triple constraints and went for approval to the Change
Control Board (CCB). The CCB is comprised of important stakeholders of the project who approved
the change. The project documents were updated through the configuration management system.
What should the project team do NEXT?

a) Explore options to reduce the effect of change


b) Adjust the project management plan and baselines
c) Notify the stakeholders affected by the change
d) Prevent the root cause of change

122. A Project Manager working on a critical deliverable encounters a major change that affects the
schedule baseline, along with the next milestone deliverable. This change cannot be accommodated
within current project management plan. What is the BEST option for the Project Manager?

a) Avoid the change as it gravely affects the project deadline


b) Explore options to reduce the effect of change
c) Communicate the implication of this change request to the customer
d) Seek an approval from change control board or project sponsor

123. Measure project performance using appropriate tools and techniques in order to identify and
quantify any variances and corrective actions task is which part of the process group?

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a) Planning
b) Executing
c) Monitoring and controlling
d) Closing

124. A Project Manager is in the process of comparing actual performance to the scope statement to
determine variances, evaluate possible alternatives, and take the appropriate action. Which of the
following will NOT be an output to the process?

a) Work Performance Information


b) Updates in Organizational Process assets
c) Change Requests
d) Change Control Meetings

125. During the project lifecycle, a Project Manager can change the schedule baseline ONLY through:

a) Customer defined change in the schedule


b) Formally approved change through the change control process
c) Corrective action based on Performance Report
d) In rare event of project showing high deviation from the baseline

126. For a project Earned value = 600, Actual Cost = 400, Estimate to Completion= 700. What is the
estimate at completion?

a) 1200
b) 1100
c) 1300
d) 300

127. Your project is expected to be delayed by 6 days from the scheduled final delivery date. Your current
CPI is 1.5 and the project risks are low. You also have many discretionary dependencies on the
project. You don't have access to any more resources for the project. Which of the following would
be the BEST alternative to bring the project back on schedule?

a) Reduce number of resources from an activity


b) Complete activities that involve external dependencies first
c) Remove few activities from the project
d) Complete some activities concurrently

128. A Project Manager has to discuss project progress and track status with the project team. Which
should be the MOST relevant format for this purpose?

a) Milestone Chart

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b) Bar Chart
c) WBS
d) Schedule Baseline

129. A project is severely delayed and Project Manager is trying his best to bring it back on schedule. To
expedite the work, he has added more resources and working overtime to complete the project
earlier. All of the following could be a possible outcome of project crashing EXCEPT:

a) Increase in Project Cost


b) Increase in Project Risk
c) Decrease in morale of team members
d) Increase in rewards and recognition

130. Which is the most important parameter against which project schedule should be measured to
recommend corrective and preventive actions?

a) Schedule Baseline
b) Work Performance Measurement
c) Earned Value Technique
d) Variance Analysis

131. What is the Estimate at Completion (EAC) assuming the current variances are atypical of the future.
A project has initial budgeted cost also called Budget at Completion (BAC) as $100,000. As the
project progresses, these are the current figures: Planned Value (PV) $20,000. Actual Cost (AC)
$25,000. Earned Value (EV) $15,000.

a) $110,000
b) $90000
c) $100000
d) $115000

132. You are a Project Manager of a large and complex project which is partly outsourced to third party.
Under these circumstances your planned expenditure sometimes overshoots the funding limits set
for the project. As a Project Manager how do you best handle the situation?

a) Relook and adjust the scheduling of work to smoothen out or regulate those expenditures
b) Discuss this situation with your project sponsor or customer to work out a solution
c) Use Management Reserve allocated for the project
d) Delay the payments of vendor for that phase

133. You are working on a highly visible project for which it is critical to have accurate cost estimates.
While reviewing cost estimates for the project you notice that one of the WBS (Work Breakdown
Structure) work packages is estimated almost 25% higher than two other similar WBS work
packages. What should you do in this case?

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a) Reduce the estimate but add an additional budget in management reserve
b) Reduce the estimate but add an additional budget in contingency reserve
c) Trust your team to come up with accurate estimates as they already had many team discussions
d) Call the WBS owner to discuss the basis for estimating the work package

134. Your project has current CPI of 1.2 and SPI of 0.86. What does the figure indicate about the project
performance?

a) The project has cost underrun and is delayed


b) The project has cost overrun and is delayed
c) The project has cost underrun and is ahead of schedule
d) The project has cost overrun and is ahead of schedule

135. A project with a CPI Index of 0.96 indicates:

a) The project has cost overrun and would not complete within budget
b) The project has cost under run of performance to date
c) The project has cost overrun for work completed so far
d) The schedule has overrun

136. A project has faced some unforeseen circumstances that affected its performance with respect to
cost and schedule. However they are not bound to continue in future. What should be the value of
Estimate at Completion (EAC)? Here BAC is Budget at completion, AC is Actual Cost, CPI is Cost
Performance Index, and EV is earned Value.

a) BAC/CPI
b) AC+ ETC
c) AC + (BAC-EV)/CPI
d) AC+ (BAC-EV)

137. A Project Manager is working on a highly visible project in an organization and is most concerned
about project performance and progress. His cost variance is currently $150 and schedule variance
percentage is -15%. Which of the following statements about the cost and schedule performance of
the project is INCORRECT?

a) The project spent more money on work accomplished than planned


b) The project has overestimated the amount of time needed for the activity
c) The Project has faced some unplanned or planned setbacks which has affected the schedule
d) The project is doing favorably cost-wise but is lagging in schedule

138. In a control chart, what does upper specification and lower specification limit (USL, LSL) signify:

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a) These are based on requirements of the contract and reflect the maximum and minimum values
allowed
b) They are set by PM and stakeholders to reflect points for corrective action in case they are
crossed
c) These are usually +/- 3? limits based on normal distribution
d) These are used to monitor cost and schedule variances

139. You are heading a software development project team which has many new members working for
the first time. You ensure that the team diligently gets their work products reviewed by an external
reviewer and close the defects before moving to the next stage. However, the last few review
reports have captured high numbers of defects including many careless mistakes. According to you,
what is the root cause of the problem?

a) Since most of the team is new and inexperienced high defects are expected
b) The team has in all probability not understood the scope of the work properly
c) The review is not efficient as most of the defects are not valid
d) Team is not doing proper self-review before submitting their work

140. A popular tool used to monitor project performance including cost and schedule variances and
ensure process operate within acceptable limit is called

a) Control Charts
b) Run Charts
c) Pareto Chart
d) Flowchart

141. A project team is analyzing a major, critical defect to determine the root cause. In order to do this,
they considered various factors linked to the defect and grouped them into Machine, Method,
Material, Manpower etc. Which of the following tool of quality is the team using?

a) Histogram
b) Cause and Effect Diagram
c) Control charts
d) Flowchart

142. Which of the following can NOT be considered as an indicator of a team's effectiveness?

a) Improvements in skills that allow team to perform assignments more effectively


b) Improvement in competency that helps the team perform better
c) Increased staff turnover rate
d) Increase in team cohesiveness and trust

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143. During the testing phase in the project, a senior manager who is also an important stakeholder in
the project tells you that he no longer wishes to receive weekly status reports. Instead, he can be
sent periodical project performance report. What should be your response to his request?

a) Make the manager understand that since he is a major stakeholder and project is in critical
stage, status reports will be important to know project progress
b) Continue to send him status report to keep your project visibility high
c) Follow communication management plan and send reports as earlier decided
d) Follow his instructions and update project documents including communication management
plan accordingly

144. As a part of 'Manage Communications' in Communication Management, which of the following


analysis or information would be most relevant to a sponsor or senior management of the project?

a) Work Performance Index


b) Earned Value Management
c) Estimate to Complete
d) Exception Report

145. In addition to Performance Information, which of the following is an output of the process 'Control
Communications' in Communication Management?

a) Budget Forecast
b) Change Request
c) Work Performance Measurements
d) Communication management plan

146. During an informal gathering with stakeholders of the project, the Project Manager overhears one
stakeholder expressing dissatisfaction over the project's progress reporting and communication.
What should be the Project Manager's best response?

a) Ignore the incident; anyways the stakeholder was not directly and formally addressing the
Project Manager
b) Call a meeting of all the Stakeholders to address their concerns on the project
c) Meet face to face with the complaining stakeholder to understand his concern and update it in
the issue log
d) Confront the stakeholder demanding why he never approached you if he was dissatisfied with
project reporting

147. A senior technology manager in the organization wants to know the project status with respect to
major deliverables and key external interfaces. According to you, the Project Manager should use
which of the formats in his performance report to capture this graphically?

a) Project Schedule Network Diagram

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b) Milestone Charts
c) Bar Charts
d) S curve

148. As part of the audit findings, you realize that many of the risks were not identified during the
planning stage, so you decide to reassess project risks. Which process are you in?

a) Identify Risks
b) Plan Risk Management
c) Perform Quantitative Risk Analysis
d) Control Risks

149. As a Project Manager you have instructed your project team to update the organizational process
assets including the lessons learned database and risk management template of future project
based on project audit findings. You are in which process of project management?

a) Control Procurements
b) Close Contracts
c) Control Risks
d) Perform Quality Assurance

150. A project is delivered per the contract by the project team; however, the customer is not happy. The
customer feels that the deliverable is far below his expectation in terms of quality and functionality
and has some serious defects. What should the Project Manager do in this situation?

a) Talk to the project sponsor to discuss the issue


b) Proceed to project closure activity
c) Discuss the issues with customer and find ways to resolve the same
d) Brainstorm with technical experts, stakeholders, and team members to understand issues in the
project

151. A Project Manager who has contracted a project, notices that the seller has discontinued sending
the weekly status report, which is part of their contract. The Project Manager understands the seller
is under tremendous pressure to meet the next milestone deliverable and has been otherwise
communicating the project status periodically. What should the Project Manager do in this
scenario?

a) Ignore the incident as the seller is anyway updating him with project status periodically
b) Give the seller time till next milestone delivery and then bring up the issue informally
c) Send a formal, written communication regarding the issue of irregular status reports
d) Terminate the project contract

152. A Project Manager has signed a contract with the buyer and project is moving towards completion.
At this stage, the Project Manager realizes that he has missed an important functionality in the

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product and the contract needs to be changed to accommodate that. How should the Project
Manager proceed to resolve this?

a) Since the Project Manager has already signed the contract and the project is nearing
completion, this change need not be updated in the project
b) The project manager shall communicate the change request and its implication to the seller in a
meeting
c) The project manager can bring out this deviation during Procurement Performance Review
d) The project manager should raise a formal change order, signed by both the parties to
incorporate the change

153. A Project Manager has taken up a project midway and is going through project schedules and status
reports. He realizes that the previous Project Manager has inaccurately calculated the project status
and per the current situation the project would definitely miss the next milestone. What should the
Project Manager do in this case?

a) Call the previous Project Manager and ask him for explanation
b) Inform the customer and stakeholder about the impeding delay
c) Relook the project schedule to find alternatives to meet the schedule
d) Wait for the next milestone date to arrive to report the delay

154. A Project Manager wants to qualify for the PMP examination. However, while going through the
eligibility criteria he finds that he is falling short of the required experience by a small margin. He
discusses this with a certified PMP professional and mentions that he is planning to make up the gap
in experience as it is a very small margin. His friend however is not convinced and warns him that he
should not provide false information at any point during the PMI Certification Program, as it can
result in:

a) Revocation of his PMI membership


b) Revocation of his PMP® certification
c) Both of the above are true
d) There will be no impact

155. You are a Project Manager of a dynamic project team. Recently, there have been some changes in
the team structure and you don't know if they would positively or negatively affect the project?
What should be the BEST approach to address this?

a) Conduct a risk benefit analysis


b) Conduct a gap analysis
c) Increase project budget
d) Revise project plan

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156. A Project Manager wants to present project performance reports for his project. Which of the
following formats should he use?

a) Pareto Chart
b) Responsibility Assignment Matrix
c) Bar Chart
d) Control chart

157. While monitoring and controlling the projects, why is it required to manage changes to the project
by following the change management plan?

a) To satisfy customer
b) To align business needs
c) For Project requirements
d) To satisfy sponsor

158. Trend analysis is often performed using:

a) Fishbone diagram
b) Design of Experiments
c) Run charts
d) Pareto Charts

159. An assembly line in a car manufacturing plant produces 250 components in one shift. The QA
randomly picks 10 of them for quality checking. This is an example of:

a) Quality Audit
b) Inspection
c) Process Control
d) Process Analysis

160. As a part of the Monitoring and Controlling process group, you and your project team have listed
and are assessing the corrective actions in the issue register. What is the NEXT step that you will
perform?

a) Determine steps for unresolved issues by using appropriate tools to minimize the impact on
project cost, schedule, and resources
b) You have already listed the corrective actions and now it is the customer's responsibility to
decide the resolutions
c) Follow the Change control method
d) Communicate the corrective actions to the stakeholders

161. What is key purpose of the Monitoring and Controlling process group?

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a) Measure project performance in order to identify and quantify any variances and perform
approved corrective actions
b) Perform preventive actions so that no variances ever occur in the project life cycle
c) To conduct daily status meetings
d) None of the above

162. A project is terminated unexpectedly by the sponsor midway during the execution phase. What
should the Project Manager do FIRST?

a) Update process and templates based on lessons learned


b) Create and Distribute final report of project performance
c) Analyze and document success and effectiveness of the project
d) Perform scope verification to verify level of completion

163. A Project Manager has just finished a Gantt (bar) chart representing the project schedule. As a
result, all of the following documents get updated EXCEPT:

a) Activity Resource Requirement


b) Risk Register
c) Resource Leveling
d) Calendar

164. Documentation of lessons learned is important in any project and forms the main input to
organizational process assets. In fact, continuous improvement of the project management process
cannot occur without lessons learned. This process is completed by the project team and is BEST
done at:

a) The end of project completion stage before contract closure


b) Whenever the project implements any corrective action as part of Audit closure
c) As a part of corrective and prevention action on recommendation of the QA
d) Throughout the project, finalized during project phase closing or project closing

165. A Project Manager is in the 'Control Procurements' process when his sponsor asks him to terminate
the contract. What should the Project Manager do NEXT?

a) Revisit the Proposal Evaluation technique to understand issues with seller


b) Update Records Management System
c) Proceed with Procurement Audit
d) Arrange Vendor conferences to invite new proposals to the contract

166. All of the following could be a justifiable reason to terminate a project EXCEPT:

a) Project doesn't fulfill organizations' objective any longer

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b) Project funding is in serious trouble due to financial meltdown in the company
c) There is serious personal conflict between two senior project members affecting the work
d) The project is no longer commercially viable

167. As part of the project closure, a project team wants to collate the lessons learned to update the
organization's knowledge base. These records should be updated in:

a) Storage Room
b) Database
c) Project Performance Reports
d) Project Archives

168. The Project Manager has obtained final acceptance of the project deliverables by the customer.
Which of the following is NOT an activity of project closing process?

a) Collate lessons learned and update the organization's knowledge base


b) Distribute the final project report to all the stakeholders
c) Transfer ownership of deliverables to assigned stakeholders
d) Assess old risks and update risk register

169. Of the following, which is NOT an exit criterion?

a) Lessons learnt
b) Customer sign-off
c) Stakeholder analysis
d) Regulatory Inspections

170. Procurement documentation is an input to the contract closure procedure. It includes all of the
following EXCEPT:

a) Technical documentation
b) Warranties
c) Payment record
d) Contract closure procedure

171. Which of the following statements are true?

a) Contract closure and administrative closure both involve quality assurance activities
b) Contract closure and administrative closure both involve product verification
c) Contract closure and administrative closure both involve benefit cost analysis
d) Contract closure and administrative closure both involve project selection

172. Customer satisfaction should be measured at the end of the project to maintain long-term
relationships. Which of the following is NOT always an aspect of customer satisfaction?

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a) The product meets its stated and unstated requirements
b) The project is profitable
c) The product is high quality
d) The customer’s needs are met

173. At the close of your project, you measure the customer satisfaction and find that some customer
needs were not fully met. Your supervisor asks you what steps you took on your project to improve
customer satisfaction. Which subsidiary plan would you consult to determine this information?

a) Quality management plan


b) Communications management plan
c) Staffing management plan
d) Risk management plan

174. Your client has terminated your project before it is complete. Which of the following is true?

a) You must stop all work and release the team immediately
b) You must work with the team to document the lessons learned
c) You must keep the team working on the project to give your senior management time to talk to
the client
d) You must update the project management plan to reflect this change

175. Your project team has completed the project work. All of the following must be done before the
project can be closed EXCEPT:

a) Ensure that the schedule baseline has been updated


b) Get formal acceptance of the deliverables from the customer
c) Make sure the scope of the project was completed
d) Verify that the product acceptance criteria have been met

176. Which of the following Quality Theorists is associated with the 80/20 principle?

a) W Edwards Deming
b) Philips Crosby
c) Vilfredo Pareto
d) Walter A Shewhart

177. Ongoing project planning is also known as ____.

a) Rolling wave planning


b) Resource Planning
c) Contingency planning
d) Continual Improvement

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178. A step-by-step instruction guide on how to complete work or procedure is called:

a) Work breakdown Structure


b) Work Instruction
c) Baseline
d) Control account identifier

179. The aim of quality is to ensure:

a) Fitness to use and conformance to requirements


b) Meet customer requirements
c) Fulfill quality objectives
d) Lower cost of Quality

180. A network diagram drawing method that allows loops between activities is:

a) Precedence Diagramming Method (PDM)


b) Arrow Diagramming Method (ADM)
c) Program Evaluation and Review technique (PERT)
d) Graphical Evaluation and Review Technique (GERT)

181. An organization has created a special project team to handle a critical project. The team members of
this project are full-time dedicated to the project and are pulled from different functional
departments. They also have their own set of operating procedures. This organization structure is
MOSTLY:

a) Projectized
b) Functional
c) Composite
d) Matrix

182. What is the 100% rule in the Work Breakdown Structure creation?

a) The total of work at lowest level adds up to the higher levels, so no work is left out and no extra
work is completed
b) 80% of the problems can be attributed to 20% of the causes
c) WBS must be detailed enough to cover 100% of the work since beginning of the project
d) WBS must contain 100% deliverables both internal and external

183. Which of the following is NOT an example of a facilitated workshop?

a) Joint Application Development (JAD)

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b) Just in Time (JIT)
c) Quality Function Deployment (QFD)
d) Voice of the Customer (VOC)

184. What is the meaning of the term 'management by objective' in project management?

a) A management philosophy that advocates establishing unambiguous and realistic objectives and
conduct periodic review to ensure they are being met
b) Management of projects by a central office which determines objectives to be met for each
project
c) It is PMI's organizational maturity model for project management
d) A project gets better managed over length of project as objectives become clearer

185. What is the name of PMI's organization maturity model for project management?

a) CMMi
b) Six Sigma
c) OPM3
d) Just in Time (JIT)

186. A Project Manager working in a weak matrix organization will NOT have which of the following
challenges?

a) Communications will be more complex


b) The team members may not always have a home
c) The team members may get directions from multiple people
d) Team members may not report to the Project Manager

187. An activity which does NOT require work or take time and is inserted simply to show dependency
between activities is called:

a) Milestone Activity
b) Critical Activity
c) Hammock Activity
d) Dummy Activity

188. Which of the following factors is MOST critical to achieving customer satisfaction?

a) Ensure that the project satisfies all the Quality related metrics
b) Ensure that the project completes in the scheduled timelines
c) Ensure that the project is completed within allotted budget
d) Ensure that the project satisfies all the requirements given by the customer

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189. Which of the following is NOT an example of contributing to the project management knowledge
base?

a) Writing an article of project management best practices


b) Writing a book on your experiences as a Project Manager and lessons learned
c) Giving a session on Risk Management methodologies to fellow Project Managers
d) Briefing a friend and aspiring Project Manager about PMP exam merits and PMI organization

190. A heuristic is called a ____.

a) Scheduling method
b) Controlling Tool
c) Planning Tool
d) Rule of Thumb

191. 'Halo Effect' is ____.

a) based on the assumption that because the person is good at a technology, he will be good as a
Project Manager.
b) based on hiring the best
c) to recruit the best in management
d) to promote from within

192. Voice mail and e-mail are examples of:

a) Interactive communication
b) Pull communication
c) Push communication
d) Push Pull communication

193. 3 sigma is equal to:

a) 99.73%
b) 99.99%
c) 95.46%
d) 68.26%

194. In which of the following areas are the following skills considered - Performance appraisal,
recruitment, retention, regulatory issues, and labor relations?

a) Administrative
b) Project Management
c) Accounting
d) General Management

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195. During the closing, final acceptance of the deliverables is one of the important activities. Who is
supposed to accept? Choose the best answer.

a) Customer
b) Sponsor
c) Relevant stakeholders
d) Operation team

196. Which of the following statements describes the relationship between project phases and the
project life cycle?

a) The project life cycle contains the iterative incremental elements inside a project phase
b) Collectively, the project phases are known as the project life cycle
c) The project life cycle is regarded as a sequence of project activities while phases are defined to
control the overlapping of activities
d) The project life cycle contains the repetitive elements inside a project phase

197. Which is NOT true with regards to ROI (Return on Investment)?

a) It defines the cumulated net income from an investment at a given point in time or during a
defined period
b) It includes investment, direct and indirect costs, and may include allowances for capital cost,
depreciation, risk of loss, and/or inflation
c) It is generally stated in currency units, as a percentage or as an index figure
d) It is the time when cumulated net income is equal to the investment

198. In making an investment in a project, investors require compensation for which of the following?

a) The risk-free rate of return plus a risk premium plus a premium for inflation
b) Sacrifice of immediate use of cash for consumption or other investments, possibility of inflation
and risk
c) Payback period in years x investment x (1 + discount rate) periods
d) Inflation and depreciation

199. A summary activity in a network logic diagram is often referred to as a ____.

a) Hammock Activity
b) Dangler
c) Milestone
d) Subtask

200. When a project phase is finished, this is also known as a ____.

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a) Gold Plating
b) Kill Point
c) Scope Creep
d) Metrics

Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOK® Guide) ― Sixth Edition.

PMP, PMI, and PMBOK are registered marks of the Project Management Institute, Inc.

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