Eureka!

Creative Problem Solving & Analytical Thinking Skills

9th & 10th SEPTEMBER 2008, MELIA HOTEL KUALA LUMPUR

INTRODUCTION q The better be prepared to ensure that when giving instructions

and handling problems, the information provided meets
Eureka! Creative Problem Solving & Analytical Thinking Skills workshop is different people’s ability to understand and absorb the
designed to provide executives and managers a theoretical foundation and message and act upon them
practical application for understanding how to embrace the power of
knowing themselves and thus applying it to solving problems in a creative Session 4 – Understanding Personality - Key To Problem Solving: How Do You
way. The skills can be used to guide their companies as well as themselves Make Decisions: The Thinking and Feeling Modality
in a positive forward motion. Through the introduction the MBTI personality
understanding and 6 key creativity tools, participants will learn the skills q The fundamentals to interpret how people make decisions and
vital to becoming effective and efficient in to today's changing corporate how you can impact their decisions.
environment. q To understand why some people solve problems based logically
decisions and some based on pure feelings.
PROGRAM OBJECTIVES q To make the correct appeal to the person’s logical or emotional
self.
After attending this program, participants should be able to:-
q Inculcate the knowledge of their own thinking modalities and Session 5 – Understanding Personality - Key To Problem Solving: How Do You
how these play a role in decision-making Orientate Your Life: The Judging and Perceiving Modality
q Help participants analyze the thinking modalities of those
involved in the problem and how these modalities could have a q The fundamentals on how people orientate their lifestyle and
causal or supporting effect in the problem work towards you and use careful consideration or impulse to
q Increase their awareness of creative problem solving steps and solve problems
problem-solving tools q To better understand our how people work and manage their
life, in proper structure or on a ad hoc basis
q Distinguish root causes from symptoms to identify the right
q To understand why people procrastinates and do things last
solutions for the right problem minute.
q Improve their problem-solving and decision making skills
through identifying their own problem solving style Session 6 –11 - Creative Thinking Tools
q Improve their ability to participate in and communicate about a
collaborative Problem-solving process q Experience and discover 6 different tools to better solve
problems and generate ideas
METHODOLOGY q Tools would include: Brainstorming, Forced New Connections –
Random Word. Breaking The Rules.
q PowerPoint presentation 6Thinking Hats, Mind Mapping and Directed Creativity.
q Group activity
q Individual assignment Workshop Fee RM 1100 per participant
q Group discussions
Early Bird Registration RM 1000 per participant
PROGRAM MODULES Group Discount 10% for the 3rd & subsequent registration
Session 1 – How Your Brain Works: The Basis of Problem Solving
FOR FURTHER INFO PLEASE CONTACT
q Better understand the workings of the brain and how we think
the way we think. Mr. Ruth (Business Development Executive) at
q The left brain and right brain concept will be explored. Tel: 603-3342 5340/5367
Fax: 603-3342 5344
Session 2 – Understanding Personality - Key to Problem Solving: How Do You Email: ruth@plkp.com.my
Get Your Energy: The Introvert and Extravert Modality
COURSE TIMETABLE
q How both our introverted and extroverted personality is
prevalent in all of us. Registration 0830
q Understand that introverted and extroverted customer react
Workshop commences 0900
differently to different situations.
Morning refreshment 1030
Session 3 – Understanding Personality - Key to Problem Solving: How Do You Workshop resumes 1045
Take In Information: The Sensing and Intuitive Modality Luncheon 1300
Workshop resumes 1400
q Understand how people take in information and learn to work Afternoon refreshment 1530
with people with these kinds of personalities. Workshop resumes 1545
End of the day 1715
TRAINER PROFILE REGISTRATION FORM
Eureka! Creative Problem Solving & Analytical Thinking Skills
Fabian Fidelis is the CEO and Principal Trainer of Pro Active Training and Fax: 603-3342 5344
Author of the Worldwide Distributed book entitled The Tao of Talking:
The Speakers Tenets Towards Charisma. He is a Certified Trainer with Company: ……………………………………….
PSMB has over 13 years experience as a senior manager in the
Hospitality Industry specializing in Management, Customers Service,
Marketing, Management and Creative Thinking and Problems Solving. He Address: ………………………………………..
has been a Hospitality Management Lecturer with Sunway University
College from 1998 to 2005 and has made an impact on thousands of ……………………………………………….
students since the start of his academic career.

Fabian holds a Masters Degree in Business Administration from Ecole Tel: ……………………………………………
Superieure de Gestion, Paris (Paris Graduate School of Management) a
renowned business school in France. He is also a Certified Practitioner of Fax: …………………………………………...
Neuro-Semantics, Hypnosis and Timelines from the International Society
of Neuro- Semantics, USA (ISNS) and Certified Practitioner of NLP by the Email: ………………………………………….
National Federation of Neurolinguistic Programming, USA (NFNLP)

Fabian was the Vice President of Education and later the President of the Participant 1: …………………………………….
Sunway ToastmastersClub. He has earned the Competent Toastmasters
Award (CTM), the Advanced Toastmasters Bronze award, (ATM-B) and the Designation: ……………………………………..
Advance Toastmasters Silver award (ATM-S) as well as the Competent
Leader (CL) award conferred by Toastmasters International, the leading Participant 2: …………………………………….
organization in effective communication. He is a proficient speaker and
has won numerous speech competitions. Fabian's passion for public Designation: ……………………………………..
speaking as well as his love for training has driven him to take up
training as a profession. He has been called upon on many occasions to Participant 3: …………………………………….
be Master of Ceremony for events and annual dinners both locally and
abroad. To date, as many as 20000 participants have benefited from his
Designation: ……………………………………..
lectures, talks and workshops.
Participant 4: …………………………………….
PAYMENT
Designation: ……………………………………..
A confirmation letter and invoice will be sent upon receipt of your
registration. Please note that full payment must be received prior to the
event. Payment may be made via cross cheque / bank draft / electronic
transfer, made in favour of:
The Invoice should be directed to Mr. /Ms (Dept):
GLOBAL LEADERSHIP LEARNING CENTRE
No.31-1, 1st Floor, Jalan Tiara 2B, Bandar Baru Klang
41150 Klang Name: ………………………………………….

Note: Payments must be received within 7 days upon issuance of invoice Dept: …………………………………………...

Title: ……………………………………………
CANCELLATION POLICY

Due to contractual obligations, cancellation charges are as follow:

*20 to 10 days notice - 50 % of the workshop fee
*9 to 3 days notice - 70 % of the workshop fee
*2 days or less notice - 100 % of the workshop fee
(*Based on working days only)
……………………...
However, complete set of documentation will be sent to you.
Substitutions are welcomed at any time. All cancellations of registration Signature & Company Stamp
must be made in writing.

Note: It may be necessary for reasons beyond control, to change the

content and timing of the event, speaker(s) or venue, every effort will be
made to inform the participants of the change