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b. Use a meter to check the CRT and internal circuitry for continuity
c. Power down the monitor, then turn it on again to see if that corrects the problem
d. Power down the computer, then turn it on again to see if that corrects the problem
3. You have a PC with no video* Which of the following is LEAST likely to be causing the problem?
b. defective microprocessor
a. The red line in the cable goes to the highest pin number
d. The blue or red line in the cable goes away from the power connector
5. What is the first step in diagnosing a completely dead computer at the client site that was working the day befo
6. You see the message "invalid media device" after installing a new hard drive. What do you do next?
a. Format
b. Fdisk
c. Partition
d. Add the OS
Answer: (a).Format
7. A workstation has just been installed on an Ethernet LAN, but cannot communicate with the network. What sh
8. One of the major components of a PC is the Central Processing Unit (CPU) which can be best described as:
a. The device that sends the monitor signals telling it what to display
c. The area where ail the of the Basic input/output routines are stored
a. 25
b. 50
c. 100
d. 40
Answer: (d).40
10. An important first step in troubleshooting which component in a laser printer is causing a jam is to:
11. Which of the following items would require you t.o comp
a. Keyboard
b. System board
c. Power supply
d. Battery
Answer: (d).Battery
12. What should you replace if the brightness or contrast adjustments were malfunctioning on a laptop?
a. fuse
b. led display
c. adjustment switch
Answer: (b).led display
13. On a leased line installation a known good external modem shows no carrier detect light. Where is the problem
a. In the modem
c. In the computer
14. The monitor power LED is 'on' but the monitor screen is completely dark. The least likely cause of the problem
c. Defective monitor
a. ESDI
b. ARLL
c. MFM
d. SCSI
Answer: (d).SCSI
a. 3
b. 4
c. 7
d. 8
Answer: (d).8
a. CMOS
b. RAM
c. CPU
Answer: (b).RAM
21. Place where large amounts of data are stored outside cen
a. backing store
b. peripherals
c. control unit
d. AL unit
Answer: (a).backing store
22. Devices that are under control of computer and are directly connected to it are said to be
a. off-line devices
b. on-line devices
c. IN gate device
d. IF gate device
Answer: (b).on-line devices
23. Devices that are not connected to computers central processing unit are classified as
a. IN gate device
b. IF gate device
c. off-line devices
d. on-line devices
Answer: (c).off-line devices
a. chip
b. circuit
c. logical gate
d. circuit network
Answer: (a).chip
25. The digital multimeter is set for DC, Ohm and 20k. You will read _____ while measuring a good 2 amp fuse.
a. 0.00
b. 0.02
c. 0.20
d. 2.00
Answer: (a).0.00
26. An anti static strap uses a small _____ to make sure you do not become the least path of resistance to the gro
a. capacitor
b. diode
c. transistor
d. resistor
Answer: (d).resistor
27. For a Macintosh to print successfully, the System Folder must contain:
b. A printer enabler
d. A printer driver
b. Network Card
c. Sound Card
Answer: (c).Sound Card
a. Day time
b. High humidity
c. Low humidity
d. Night time
Answer: (c).Low humidity
30. What's the best way to prevent damaging your PC with static electricity?
a. System ROM
b. Power supply
c. System chassis
d. Video controller
Answer: (c).System chassis
32. You suspect a virus has entered your computer. What will not be affected by the virus?
a. CMOS
b. Boot sector
c. Floppy disks
d. Program files
Answer: (a).CMOS
a. diode
b. rectifier
c. capacitor
d. resistor
Answer: (c).capacitor
35. You should never put floppy drives, hard drives, or even VCR tapes or cassette tapes on top of speakers (or n
of:
a. RFI
b. EMI
c. EXE
d. FYI
Answer: (b).EMI
a. Motherboards
b. CMOS batteries
c. Toner cartridges
Answer: (c).Toner cartridges
37. The output voltages of a PC power supply are in the form of _____ current.
a. AC
b. DC
c. amperage
d. resistive
Answer: (b).DC
b. class a extinguisher
c. class c extinguisher
Answer: (c).class c extinguisher
39. You run a super wing-ding diagnostic program on your PC, and it reports that your hard drive, microprocessor
To resolve this problem you should:
a. replace each part one at a time, rerunning the diagnostic before replacing the next part
42. What resistance in ohms should be displayed when testing a speaker in a computer?
a. 0 Ohms
b. 16 Ohms
c. -200 Ohms
d. Unlimited Ohms
Answer: (b).16 Ohms
44. You're on your PC at midnight and an electric storm pops up. What's the best way to protect your PC.
c. you don't worry; you've got a surge protector on your PC and phone line to your modem
45. Which technology is used in the processor of a computer to simulates a single processor into two virtual proce
c. Simulation technology
a. Printer
b. Network card
c. Internet browser
d. Monitor
47. Which one of the following is not the same as the other three?
a. MAC address
b. Hardware address
c. Physical address
d. IP address
Answer: (d). IP address
48. If one GigaByte is equal to 2^30 Bytes of data storage, then 1024 TeraBytes is equal to .............. bits of data s
a. 2^50
b. 2^53
c. 2^40
d. 2^56
Answer: (b).2^53
a. Mouse
b. Monitor
c. Antivirus
d. Printer
Answer: (c).Antivirus
50. The hardware device commonly referred to as the ‘brain’ of the Computer is the ……….…
a. RAM chip
b. data input
c. CPU
d. secondary storage
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Answer: (c).CPU
Answer: (b).Computer is an electronic device that can store, retrieve and process both qualitative and quantitative d
52. Power protection device that includes a battery and provides a few minutes of power.
a. surge suppressor
b. line conditioner
c. generator
d. UPS
Answer: (d).UPS
53. Devices that make up a computer system that you can see or touch.
a. menu
b. print
c. software
d. hardware
Answer: (d).hardware
54. The main component of a desktop PC is the ………….. which houses the computer’s critical parts.
a. system case
b. memory
c. keyboard
d. processor
Answer: (a).system case
55. The term used to define all input and output devices in a computer system is …………..
a. Monitor
b. Software
c. Shared resources
d. Hardware
Answer: (d).Hardware
57. If a user needs Information instantly available to the CPU, it should be stored …………..
a. on a CD
b. in secondary storage
c. on removable media
d. on network drive
a. Router
b. Switch
c. Hub
d. CPU
Answer: (d).CPU
a. Keyboard
b. Recycle Bin
c. My Computer
d. Task bar
Answer: (d).Task bar
60. Printed information, called _________________ , exists physically and is a more permanent form of output tha
a. soft copy
b. carbon copy
c. hard copy
d. desk copy
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Answer: (c).hard copy
61. Which is the part of the computer system that one can phys
a. data
b. operating systems
c. hardware
d. software
Answer: (c).hardware
62. The efficiency for turning 115,000-volt power into 208-volt power, which servers can use is,
a. 80%
b. 82%
c. 84%
d. 89%
Answer: (d).89%
63. One of the feature keys for achieving the PUE of 1.23, was putting measurement devices such as,
a. Voltage divider
b. Current divider
c. Current transformers
d. Voltage transformers
Answer: (c).Current transformers
64. The no of uplink ports, that are being used per rack-switch can varies from a minimum of
a. 2
b. 3
c. 4
d. 6
Answer: (a).2
a. Grid
b. Stack
c. Clusters
d. Queue
Answer: (c).Clusters
66. A 1000 MB data transfer between the disks within the server, takes the time of
a. 2 seconds
b. 5 seconds
c. 8 seconds
d. 10 seconds
Answer: (b).5 seconds
a. (1:2)
b. (20:1)
c. (3:4)
d. (10:2)
Answer: (b).(20:1)
68. Containers also reduce the distance of the air-circulation-loop, which reduces
a. Voltage
b. Current
c. Energy
d. Power
Answer: (c).Energy
a. 1.69
b. 1.54
c. 1.23
d. 1.42
Answer: (a).1.69
a. 48/8 to 48/4
b. 38/8 to 48/2
c. 48/4 to 48/2
d. 48/8 to 48/2
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Answer: (d).48/8 to 48/2
a. 1
b. 2
c. 3
d. 4
Answer: (a).1
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