VANESSA LOPEZ

Roma, TX 78584 | (956) 313-8911 | vanychencho12@gmail.com

Professional Summary

Knowledgeable pharmacy professional skilled at helping pharmacists’ complete accurate prescriptions in fast-paced
settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to
resolve problems. Strong interpersonal and multitasking abilities. Effective at processing and filling prescriptions under
direction of fully qualified Certified Pharmacists. Customer service-oriented and well-organized with solid
understanding of pharmacy operations and regulations. Basic English and Spanish speaking and writing skills. Recently
certified Pharmacy Technician well versed in filling medication orders. Flawlessly maintains customer profiles, and
monitors inventories. Eager to contribute tireless work ethic and talent for quickly and effectively fulfilling customers’
needs to Pharmacy organizations.

Skills

 Proper labeling procedures  Time management

 FDA compliance  Workflow Optimization
 Point of sale systems proficiency  Prescription verification
 Aseptic techniques  Patient paperwork
 Pharmacy operations  Quality assurance and control
 Drug inventory control  Verifying orders
 Problem-solving skills  Stocking shelves
 Filling prescriptions  Ordering and stocking medications
 Insurance billing  Labeling prescriptions
 Stocking medications  Supporting pharmacy operations
 Insurance Verification  Resolving customer issues

Work History

Certified Pharmacy Technician 11/2015 to 02/2016

Saenz Medical Pharmacy – McAllen, Texas
 Stocked, labeled, and inventoried medication to keep accurate records.
 Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
 Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile
payments.
 Solved customer problems in-person or over telephone by aiding with placing orders, navigating systems, and
locating items.
 Restocked pharmacy shelves with current merchandise to drive
consistent peripheral sales.
  Set up and modified patient profiles in Med Sync to include current information such as medications and
insurance details.
 Maintained proper drug storage procedures, registries, and records for controlled drugs.
 Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
 Completed paperwork, entering prescription and insurance or billing information into patient profiles.
 Assisted in preparation, distribution, and storage of pharmaceuticals.
 Performed diversified functions with minimal oversight, including inventory counting, accommodated medication
by expiration dates, and
 Collected co-payments or full payments from customers.
 Maintained drug inventory levels by ordering necessary medications and supplies.
 Supervised one pharmacy technicians and coordinated day-to-day assignments.
 Resolved non-routine issues like third-party billing, computer system and customer service issues.
 Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
 Counted, measured, and compounded medications following standard procedures.
 Reviewed and verified customer information and insurance provider information.
 Answered incoming phone calls and addressed questions from customers and healthcare providers.
 Communicated directly with doctors’ offices via telephone, fax, and email.
 Restocked automated medication dispensing equipment.
 Prepared intravenous solutions, admixtures, respiratory drugs, and other solutions using aseptic techniques.
 Coordinated verification and filling of more than 100 daily prescriptions in high-volume 150 pharmacy
environment.

Personal Health Care Provider 12/2010 to 08/2014

Texas Visiting Nurse – Rio Grande City, TX
 Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
 Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or
nursing staff.
 Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments.
 Cooked meals and assisted patients with eating tasks to support healthy nutrition.
 Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care, and personal grooming.
 Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying
elevations and obstacles.
 Laundered items changed sheets and made bed to keep patients' bedroom clean.
 Assisted patients with self-administered medications through peg tube.
 Maintained appropriate filing of personal and professional documentation.
 Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery
shopping.
 Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
 Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.
 Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.

Pharmacy Clerk/ Certified Pharmacist Technician 08/2007 to 09/2010

Saenz Medical Pharmacy – Peñitas, TX
 Processed incoming drug orders.
 Prepared bills for insurance companies.
 Located and measured medications according to prescription information, making modifications as instructed by
pharmacists and providers.
 Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill
instructions.
 Coordinated with insurance representatives to process claims and calculate correct co-pay information for
patients.
 Communicated with patients to collect information about prescriptions and medical conditions or arrange
consultations with pharmacists.
 Established and maintained patient profiles, updating organizational database with current information.
 Communicated instructions to patients or caregivers.
 Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
 Counted and labeled prescriptions with correct item and quantity.
 Assisted pharmacist by filling prescriptions for 500 customers daily and responding to patient questions regarding
prescription and medication-specific issues.
 Supported pharmacists with day-to-day activities and pharmacy office management functions.
 Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication
expirations, and ordering additional products.
 Located and processed ready prescriptions to customers, distributed medication information documentation and
facilitated medication consultations.
 Completed cash register transactions by handling credit and cash payments using pharmacy register system.
 Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer
accounts.
 Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
 Maintained excellent attendance record, consistently arriving to work on time.

Paraprofessional Educator 08/2000 to 08/2006

ROMA ISD – Roma, TX
 Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
 Assessed student assignments to check quality and completeness before submission for grading.
 Organized classroom materials to help teachers prepare for daily instruction and activities.
 Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
 Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
 Oversaw groups of up to 28 students at school and off-site locations, maintaining optimal safety and security.
  Assisted teachers with classroom management and document coordination to maintain positive learning
environment.
 Supported student learning objectives through personalized and small group assistance.
 Assessed student social, emotional, and academic needs to plan goals appropriately.
 Assigned grades for coursework and tests using answer key, recorded results, and informed teacher of
performance.
 Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
 Provided support during classes, group lessons and classroom activities.
 Monitored student classroom and outdoors activities to promote student safety.
 Delivered personalized educational, behavioral, and emotional support to individual students to enable positive
learning outcomes.

Education

High School Diploma 05/1998

Roma High School - Roma, TX

Associate of Arts 08/2019

South Texas College - McAllen, TX

BBA: Organizational Leadership Expected in 12/2020

South Texas College - McAllen, TX

Certifications

Certified Pharmacy Technician (CPhT)