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TABLE OF CONTENTS
1.0 Introduction
2.0 Compatibility / Minimum Requirements
3.0 Install Instructions
3.1 Installing the Driver during Operating System Installation
3.2 Installing a Windows 2000 or 2003 Driver for a New RAID Controller
3.3 Updating an Existing Windows 2000 or 2003 Driver
3.4 Installing PERC 4/DC, 4/SC or PERC 4e/DC Controllers in Windows 2000 an
d
Windows 2003 Operating Systems with PERC 3/SC, 3/DCL or PERC 3/DC Contr
ollers
3.5 Migrating from a PERC 3/DC, 3/DCL, 3/SC Controller to a PERC 4e/DC, 4/D
C or
PERC 4/SC Controller in Windows 2000 or 2003
4.0 Fixes or Enhancements in this Release
5.0 Additional Information
6.0 Revision History
1.0 Introduction
================
This is the driver for following PowerEdge Expandable RAID Controllers:
PERC 4e/Di, 4e/Si, 4e/DC
PERC 4/Di, 4/DC, 4/SC
PERC 3/QC, 3/DC, 3/DCL, 3/SC
CERC ATA100/4CH
3.2 Installing a Windows 2000 or 2003 Driver for a New RAID Controller
----------------------------------------------------------------------
Perform the following steps to configure the driver when you add the RAID
controller to a system that already has Windows installed.
1. Power down the system.
2. Install the new RAID controller in the system.
Refer to Hardware Installation for detailed instructions on installing and
cabling the RAID controller in the system.
3. Power on the system.
The Windows operating system should detect the new controller and display a
message to inform the user.
4. The Found New Hardware Wizard screen pops up and displays the detected
hardware device.
5. Click Next.
6. On the Locate device driver screen, select Search for a suitable driver for
my device and click Next.
7. Insert the appropriate driver diskette and select Floppy disk drives on the
Locate Driver Files screen.
8. Click Next.
9. The wizard detects and installs the appropriate device drivers for the new
RAID controller.
10. Click Finish to complete the installation.
11. Reboot the server.
3.3 Updating an Existing Windows 2000 or 2003 Driver
----------------------------------------------------
Perform the following steps to update the windows driver for the RAID controller
already installed on your system.
NOTE: It is important that you idle your system before you update the driver.
1. Press Start > Settings > Control Panel > System.
The System Properties screen displays.
NOTE: In Windows 2003, press Start > Control Panel > System.
2. Click on the Hardware tab.
3. Click the Device Manager and the Device Manager screen displays.
4. Click SCSI and RAID Controllers.
5. Double-click the RAID controller for which you want to update the driver.
6. Click the Driver tab and click on Update Driver.
The screen for the Upgrade Device Driver Wizard displays.
7. Insert the appropriate driver diskette.
8. Click Next.
9. Follow the steps in the Wizard to search the diskette for the driver.
10. Select the INF file from the diskette.
NOTE: In Windows 2003, select the name of the driver, not the INF file.
11. Click Next and continue the installation steps in the Wizard.
12. Click Finish to exit the wizard and reboot the system for the changes to tak
e
place.
3.4 Installing PERC 4/DC, 4/SC or PERC 4e/DC Controllers in Windows 2000 and
Windows 2003 Operating Systems with PERC 3/SC, 3/DCL or PERC 3/DC Controller
s
--------------------------------------------------------------------------------
-
The following steps should be performed in the following order:
- Update the PERC 3/DC, 3/DCL, or 3/SC drivers to PERC 4 drivers.
NOTE: The PERC 4/DC, 4/SC and PERC 4e/DC drivers for Windows 2000 and
Windows 2003 operating systems are compatible with PERC 3/SC, 3/DCL and
PERC 3/DC controllers.
- Install PERC 4/DC or 4/SC controllers in Windows 2000 or Windows 2003
operating systems
- Install the PERC 4/DC or 4/SC drivers for the newly installed controllers
NOTE: You must be logged on as Administrator to perform these steps.
1. From the desktop, right-click on the My Computer icon.
2. Left-click Manage.
3. Click Device Manager.
4. Double-click SCSI and RAID Controller.
A list of all currently installed SCSI drivers appears.
5. Double-click the appropriate RAID controller (such as PERC 3/DC RAID
Controller).
6. Select the Driver tab.
7. Select Update Driver.
The Update Device Driver Wizard displays.
8. Click Next.
9. Click Display a list of known drivers for this device so I can choose a
specific driver.
10. Click Next.
The Select a Device Driver Wizard appears.
11. Locate the driver diskette for Windows 2000 or Windows 2003 provided with
your PERC 4/DC or PERC 4/SC controller kit and insert it in the diskette dri
ve.
NOTE: You can also create a diskette with the latest version of the driver b
y
accessing support.dell.com and downloading the latest version available onli
ne.
12. Click Have Disk.
The Install from Disk dialog box appears.
13. Click OK.
A list of PERC 4/DC and 4/SC drivers available on the diskette appears.
14. Click Next.
15. Select the appropriate driver for Windows 2000 or Windows 2003.
A driver warning dialog box appears.
16. Click Yes to continue.
The Start Device Driver Installation dialog box appears.
17. Click Finish to complete the installation and exit the wizard.
18. Shut down and remove power from the system.
19. Install the new PERC 4/DC or 4/SC controller(s) and connect the internal SCS
I
cables appropriately.
Refer to the Hardware Installation section for detailed instructions on
installing and cabling the RAID controller in the system.
20. Power on the system.
During boot up, the PERC 4/DC or 4/SC BIOS banner should display indicating
the
presence of the new controllers in the system. If it does not, power the sys
tem
down and refer to the Troubleshooting section.
21. Log on as an administrator.
Windows 2000 or Windows 2003 starts, displays a message that new hardware ha
s
been detected, and starts the Found New Hardware Wizard.
22. Click Next.
The Install Hardware Device Drivers window appears.
23. Select the Search for a suitable driver for my device (recommended) option,
if not already selected, and click Next.
The Locate Driver Files dialog box appears. Make sure that only the Floppy
disk
drive option is selected.
24. Insert the driver diskette that came with your PERC 4/DC, 4/SC or PERC 4e/DC
controller into your system s diskette drive and click Next.
The Driver Files Search Results window appears, displaying the driver found
on
the diskette that matches the device you are installing.
25. Click Next.
When Windows has finished installing the driver, the Completing the Found Ne
w
Hardware Wizard window appears.
26. Click Finish.
27. The Found New Hardware Wizard appears, indicating that Windows 2000 or
Windows 2003 found a device labeled SCSI Controller.
28. Repeat step 8 through step 17 to install the correct driver for the SCSI
controller.
NOTE: If you are adding a PERC 4/DC controller, perform step 24 once to inst
all
one driver for the device labeled SCSI Controller. When you have installed a
ll
of the necessary drivers, the Completing the Found New Hardware Wizard windo
w
appears.
29. Click Finish.
The Completing the Upgrade Device Driver Wizard window appears.
30. Click Finish.
The Dell PERC 4/DC, 4/SC or PERC 4e/DC RAID Controller Properties window app
ears.
31. Click Close.
32. Restart your system.
3.5 Migrating from a PERC 3/DC, 3/DCL, 3/SC Controller to a PERC 4e/DC, 4/DC or
PERC 4/SC Controller in Windows 2000 or 2003
-------------------------------------------------------------------------------
This section provides details for upgrading from the PERC 3/DC, 3/DCL or
PERC 3/SC controllers to the PERC 4/DC, 4/SC or PERC 4e/DC controller.
NOTE: PERC controller cards cannot support drive roaming and drive migration at
the same time. Do not roam drives during drive migration. Keep the controllers
on the same ID. Upgrading from PERC 3/SC, 3/DC and 3/DCL is direct and easy.
Make sure you back up the entire system, including operating system and user
data files before making this upgrade.
To upgrade to PERC 4e/DC, PERC 4/DC, or 4/SC controllers the following broad
tasks must be completed in order:
1. Update the device driver (use the procedure appropriate for your operating
system).
2. Remove the PERC 3/SC, 3/DC, 3/DCL controller and install the PERC 4e/DC,
PERC 4/DC,or PERC 4/SC controller.
3. Set the desired write-back or write-through policy using the PERC BIOS
Configure Utility
3.5.1 Updating the Device Driver in Windows 2000 or 2003
--------------------------------------------------------
To remove the PERC 3/DC, 3/DCL, 3/SC drivers and install the PERC 4e/DC,
PERC 4/DC or 4/SC drivers to a system running the Microsoft Windows 2000
or Windows 2003 operating system, perform the following steps:
NOTE: You must be logged on as Administrator to perform these steps:
1. From the desktop, right-click the My Computer icon.
2. Click on Manage.
3. Click on Device Manager and the Device Manager screen displays.
4. Double-click SCSI and RAID Controller.
A list of all currently installed SCSI drivers appears.
5. Double-click the appropriate RAID controller to be removed (such as
PERC 3/DC RAID Controller).
6. Select the Driver tab.
7. Click on Update Driver.
The Update Device Driver Wizard appears.
8. Click Next.
9. Click Display a list of known drivers for this device so I can choose a
specific driver.
10. Click Next.
The Select a Device Driver Wizard appears.
11. Locate the driver diskette for Windows 2000 or Windows 2003 provided with
your PERC 4e/DC, 4/DC or PERC 4/SC controller kit and insert it in the diske
tte drive.
12. Click Have Disk.
The Install from Disk dialog box appears.
13. Click OK.
A list of PERC 4e/DC, 4/DC or PERC 4/SC drivers available on the diskette ap
pears.
14. Click Next.
15. Select the appropriate driver for Windows 2000 or Windows 2003.
A driver warning dialog box appears.
16. Click Yes to continue.
The Start Device Driver Installation dialog box appears.
17. Click Next.
The Completing the Upgrade Device Driver windows appears.
18. Click Finish.
19. Click Close.
20. Next, follow the procedure Removing the PERC 3/DC, 3/DCL or PERC 3/SC
Controller and Installing the PERC 4e/DC, 4/DC or PERC 4/SC Controller on a
Windows 2000 or 2003 System.
3.5.2 Removing the PERC 3/DC, 3/DCL or PERC 3/SC Controller and
Installing the PERC 4e/DC, 4/DC or PERC 4/SC Controller on a
Windows 2000 or 2003 System
-------------------------------------------------------------------
The following procedure applies to Windows 2000 and Windows 2003 operating
systems. To remove the PERC 3/DC, 3/DCL, or 3/SC controller, perform the
following steps:
CAUTION: See the safety instructions in your System Information booklet before
working inside your
system.
1. Shut down and remove power to the system and any attached external peripheral
s.
2. Remove the system cabinet cover.
See the system Installation and Troubleshooting Guide for detailed instructio
ns.
3. Label the SCSI connectors that connect to the 3/DC, 3/DCL and 3/SC controller
connectors.
CAUTION: If the SCSI connectors are not properly identified with their channel
identification, the PERC 4 controller firmware may be unable to convert to the
correct logical drive configuration (performed in the next procedure.)
4. Disconnect the connectors attached to the PERC 3/DC, 3/DCL and 3/SC controlle
r
and remove them from the system.
See the systems Installation and Troubleshooting Guide for instructions.
5. Install the PERC 4e/DC, 4/DC, or 4/SC controller and install the SCSI cables
you removed in step 4.
6. Refer to Hardware Installation for detailed instructions on installing and
cabling the RAID controller in the system.
7. Close or replace the system cabinet cover.
8. Reconnect the system and peripherals to their power sources.
9. Power on the system.
The configuration data on the hard drive is used automatically if there is a
configuration mismatch (assuming the new controller has no configuration).
NOTE: If you have configured a RAID 5 system with more than four physical drives
,
the disk activity LED blinks after the BIOS configuration is complete. This is
an indication of normal background initialization being performed by the PERC 4
controllers. Background initialization could take hours to complete,
depending on the size of the logical drives. The server is usable, although I/O
response may be slow. Performance should be back to normal after initialization
is complete.