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Confidentiality Agreement
___________________ Signature
___________________Date
4.0 Financials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
4.1 Break-even Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
4.2 Sales Forecast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
4.3 Expense Forecast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
5.0 Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
5.1 Implementation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
5.2 Marketing Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
5.3 Contingency Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Granite Industries Inc.
Granite Industries, Inc. (Granite) is a specialty chemical formulator, lab analysis agency, and
toll manufacturer, selling products to companies from cosmetics manufacturers to food
supplement marketers. Granite manufactures and distributes Creatine Monohydrate, an
approved food supplement used to improve strength, endurance, and muscle mass. Granite
also produces five other specialty chemicals that will be detailed later in this document. A
strong knowledge-based management team, with a combined thirty-years of experience in
this industry, incorporated Granite in 1999.
Granite is a niche player in the specialty and industrial-chemicals business, focusing on value-
added products that are not widely or readily available in the United States. Granite
Industries perfected unique manufacturing processes resulting in lower manufacturing costs
and high profitability. Granite has established a network of strategic alliances with distribution
companies who lack the capability to ascend from laboratory to commercial scale and
manufacture products in accordance with quality specifications.
The distributors and customers have given Granite an opportunity to provide products beyond
our present capability. Equipment will need to be added, inventory increased, and marketing
and support activities established.
Sales and ProjectionsGranite had sales of $187,521 in 1999, $241,782 in 2000, and
$269,507 in 2001. These numbers give Granite Industries a strong reference point on which
to have based the sales projection for the upcoming three fiscal years. The projected sales for
2003 are $210,000; Granite projects this to increase to sales of over $2.9 million in 2004,
and to over $4 million in 2005 (see table in the Sales Forecast section).
Note: Other company names and financial information has been removed from this sample
plan to protect confidential and proprietary information.
Page 1
Granite Industries Inc.
$4,500,000
$4,000,000
$3,500,000
$3,000,000
Commercial
$2,500,000
Consumer
$2,000,000
Textile
$1,500,000
$1,000,000
$500,000
$0
2005 2006 2007
Sales Forecast
Sales 2005 2006 2007
Commercial $1,040,416 $1,322,734 $1,566,545
Consumer $673,107 $787,765 $1,188,765
Textile $558,851 $844,323 $1,344,323
Total Sales $2,272,374 $2,954,822 $4,099,633
Granite is in their fourth year of operation. The business has been well received and
marketing is critical to their continued success. Granite offers a wide range of chemicals to
three different customer groups. The basic market need is for innovative, quality chemicals
and formulas that are reliably delivered at reasonable rates.
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Granite Industries Inc.
Granite possess good information about the market and knows a great deal about the
common attributes of the different customers. Granite will leverage this information to better
understand who is served, their specific needs, and how Granite can better communicate with
them.
Target Markets
Industrial
Consumer
Textile
Market Analysis
Potential Customers Growth 2004 2005 2006 2007 2008 CAGR
Industrial 10% 75,000 82,500 90,750 99,825 109,808 10.00%
Consumer 22% 125,000 152,500 186,050 226,981 276,917 22.00%
Textile 40% 36,400 50,960 71,344 99,882 139,835 40.00%
Total 22.17% 236,400 285,960 348,144 426,688 526,560 22.17%
The profile for Granite's customers consists of the following geographic, demographic, and
behavior factors.
Geographics
• The area served is not geographically limited. While most business will be transacted
within the United States, shipments will be made to Europe and other parts of the
world.
• The total targeted population is 235,000.
Demographics
• The average age of the customer companies is generally not less than five years old,
however, some start-up companies will be served.
• Most of the client companies have multi-million dollar revenue streams with 64% of
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Granite Industries Inc.
the companies realizing $17-$41 million in sales per year.
Behavior Factors
Granite Industries is serving their customers with specialty industrial chemicals. The
chemicals provided will consistently be of high quality and are not widely available. Granite
Industries seeks to fulfill the following benefits that are important to their customers:
• High quality- Granites chemicals are typically one of many chemicals in a customer's
end product. The need for high quality is therefore intuitive and necessary.
• Consistency- Because Granite's product is just one ingredient in the customer's
product, there must be consistency in the ingredients in order to achieve the same
final product, regardless of the batch produced.
• Customer Service- Exceeding the customer's expectations is an imperative. Another
element of customer satisfaction is consistent deliveries. Many of the customers
employ just-in-time (JIT) manufacturing, so shipments must arrive when they are
promised, otherwise production schedules are significantly effected.
The chemical industry is characterized by a wide variety of companies ranging in size from
the large companies such as DuPont and Monsanto to smaller specialty firms such as ours.
The companies are generally organized by either end-use markets or product technology. In
the past decade there has been a general trend in the industry to change emphasis from
chemicals to biotechnology and pharmaceuticals. The cost of product development and the
need to operate factories at high levels of capacity have caused chemical companies of every
size to outsource parts of the chemical and manufacturing processes. This has created
opportunities for smaller companies to create and occupy niches in development and contract
manufacturing. The outsource industry providers occupy a market segment commonly
identified as custom and toll manufacturers.
The trend of outsourcing components or ingredients of the final product has occurred for the
last seven to nine years. Granite has seen no indicators to indicate that this trend will change
anytime soon.
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Granite Industries Inc.
Market Forecast
300,000
250,000
200,000
Industrial
150,000 Consumer
Textile
100,000
50,000
0
2004 2005 2006 2007 2008
With the proliferation of smaller companies producing chemicals for larger companies, or
more complex products, there has been a 8% industry growth rate for subcontracting. As the
capital market has been dealing with the recent Internet and capital fallout, capital has
become more scarce, particularly venture capital. The industry growth rate is forecasted to
continue to grow at the current rate.
40.00%
35.00%
30.00%
25.00%
20.00%
15.00%
10.00%
5.00%
0.00%
Industrial Consumer Textile
Page 5
Granite Industries Inc.
The following SWOT analysis captures the key strengths and weaknesses within the company,
and describes the opportunities facing Granite Industries.
2.2.1 Strengths
2.2.2 Weaknesses
2.2.3 Opportunities
2.2.4 Threats
2.3 Competition
In the mainstream business, channels are critical to volume. Manufacturers and distributors
with impact in the international chemical market desperately need specialty and toll
manufacturers like Granite to meet the demand. There are many specialty manufacturers, all
of whom seem to have carved out a specific niche of expertise, and upon whom these major
manufacturers depend for products. In competition, it seems that the line is drawn at the
level of quality performance. Granite has achieved that level and is recognized for a high
standard of quality performance. Companies who would seem to be competitors have
subcontracted production to Granite because they do not have the ability to supply that level
of quality.
Granite has achieved another milestone in the industry by developing certain formulations
that they estimate would cost another firm $450,000 to duplicate. The Creatine Monohydrate
Page 6
Granite Industries Inc.
formulation and process is one of them. Granite Industries has the only process in the world
that can produce this supplement in liquid form. It is extremely important that the
opportunity is seized and exclusive marketing for this product begins.
Kelate Cu. This is a specialty product used in cosmetics. It is distributed through Distributor
A by special arrangement. Their largest customers are Estee Lauder and Revlon. Sales of this
product are forecasted to be between $140,000 and $175,000 per year.
Melasyn 100. This is a synthetic form of natural melanin. It is used as a pigment for vitiligo
preparation and as a self tanning agent. It is water soluble, which makes it easy to formulate
in cosmetic preparations. Granite is working with Customer A to supply this product to
Distributor A. Sales are projected to be at $250,000 in 2003.
G-REZ DB. This is a specialty coating material used on industrial buffing pads. Granite has
developed this product at the request of the Customer C and sales could reach $300,000 in
2003.
Becrosan 2128A. This is a corrosion inhibitor with a bright future. Similar chemistry has
been very successful in Europe for several years. Granite has manufactured this product on a
toll arrangement for Customer B at a level of $65,000 per year. With marketing, the potential
is estimated to be $260,000.
Ion Exchange Resins. Granite provides a toll drying service for Customer D at a level of
$35,000 per year.
Recrystallized Flavoring Product A. This is a crude Flavor A extract. Granite purifies the
extract into an edible grade flavoring using our proprietary recrystallization process. It is then
used in both food and tobacco industries. Granite Industries has teamed up with Distributor
B, the world's largest distributor of Flavor A, to develop the process. Broker A is the broker.
Estimated sales based on current demand levels are $75,000.
Note: Other company names and financial information has been removed from this sample
plan to protect confidential and proprietary information.
Page 7
Granite Industries Inc.
• Pursue controlled growth that dictates that payroll expenses will never exceed sales
revenue.
• Constantly monitor customer satisfaction, ensuring that the growth strategy will never
compromise service and satisfaction levels.
Granite addresses the market through three business segments: industrial products,
consumer products, and textile chemicals. Granite is a highly technical niche player who has
developed strong alliances with distributors who have powerful channel relationships but lack
manufacturing or product development capabilities.
The marketing strategy assumes that Granite will serve these distributors in three ways:
• Toll Manufacturers, customer provides the raw materials and the formulation and we
mix to their specifications.
• Custom Manufacturers, customers may provide materials but Granite provides the
formulation and the processes.
• Trade Supplier, Granite develops and sells their own lines of products based on
industry and customer needs.
Throughout Granite Industries existence, there has been an ongoing campaign to collect
market research. Granite has dedicated one full time employee and three graduate student
interns to collect valuable market research.
Page 8
Granite Industries Inc.
3.2 Mission
Granite Industries' mission is to provide the highest quality, lowest cost specialty chemicals
for the chemical industry. We exist to attract and maintain customers. With the strict
adherence to this maxim and scrutinized financial controls, success will be ensured. Our
products will exceed the expectations of our customers.
Customer Profiles:
Page 9
Granite Industries Inc.
manufacturers are two types of distributors that Granite serves. A custom
manufacturer may provide the materials for Granite to use the formula and processes
on. A toll manufacturer provides their own materials and formulation for Granite to
mix the product.
Note: Other company names and financial information has been removed from this sample
plan to protect confidential and proprietary information.
3.6 Positioning
Granite Industries will position themselves as a premier niche chemical manufacturer for the
chemical industry. This positioning will be achieved by leveraging Granite's competitive edge
is in the formulations and manufacturing processes that has been developed for the
production of the seven specialized products. This has created a sustainable competitive
advantage relative to the other industry participants.
3.7 Strategies
The single objective that Granite faces is to position themselves as the premier niche
chemical supplier, continually increasing market share. The market strategy will seek to
generate brand awareness and build the customer base.
The message that Granite Industries will seek to communicate is that they are the highest
quality, most customer service orientated specialty chemical supplier in the industry. This
message will be communicated through several methods:
• Pricing- The pricing structures are totally flexible, ranging from per unit costs, to
developmental costs, to futures.
• Distribution- Granite's products can be distributed anywhere.
• Advertising and Promotion- Several different strategies will be undertaken to
accomplish the advertising and promotion goals.
• Customer Service- Superior customer service is imperative. Several non-industry
companies, such as L.L. Bean, Northstroms, and Siemens will be benchmarked to
achieve this lofty but necessary goal.
Page 10
Granite Industries Inc.
4.0 Financials
This section will offer a financial overview of Granite Industries as it relates to the marketing
activities. Granite will address break-even analysis, sales forecasts, expense forecasts and
how these reports relate to the marketing strategy.
The break-even analysis is based on running costs, the "burn rate" costs incurred to keep the
business running, not on theoretical fixed costs that would be relevant only if Granite closes.
The assumptions in average unit sales and average cost per kilogram depend on averaging.
Granite does not really need to calculate an exact average because this is sufficiently close to
help Granite to understand what the real break-even point will be.
Break-even Analysis
$80,000
$60,000
$40,000
$20,000
$0
($20,000)
($40,000)
($60,000)
$0 $40,000 $80,000 $120,000 $160,000 $200,000
Break-even Analysis:
Monthly Units Break-even 9
Monthly Revenue Break-even $92,833
Assumptions:
Average Per-Unit Revenue $10,000.
00
Average Per-Unit Variable Cost $4,000.0
0
Estimated Monthly Fixed Cost $55,700
Page 11
Granite Industries Inc.
• Phase One is to accommodate existing customers and to make sure that current
orders and subsequent orders are maintained.
• Phase Two will commence when the facilities are expanded. Granite will then be able
to accept new clients and contact companies who have shown interest in the products
and be able to accommodate their orders. Granite plans to hire a high-quality sales
person to assist in defining our marketing program.
Both phase one and two will primarily be toll and custom manufacturing.
• Phase Three will begin with the hiring of two additional sales representatives who will
develop the end-user program.
The sales forecast assumes no significant change in costs or prices, which is a reasonable
assumption for the past two years.
The sales in 1999 were $187,521, $241,782 in 2000, and were $269,507 in 2001. All of
these sales were without the benefit of a marketing program. Granite feels that with a good
marketing program and adequate manufacturing facilities they can achieve a sales goal of
$2.9 million in 2004 and over $4 million in 2005.
$300,000
$250,000
$200,000
Commercial
$150,000
Consumer
Textile
$100,000
$50,000
$0
Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Page 12
Granite Industries Inc.
The expense forecast will be used as a tool to keep the department on target and provide
indicators when modifications or corrections must be made to insure the proper
implementation of the marketing strategy.
$14,000
$12,000
$10,000
$8,000 Advertisements
Networking
$6,000
Other
$4,000
$2,000
$0
Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
5.0 Controls
The purpose of Granite Industries marketing plan is to serve as a guide for the organization.
The following areas will be monitored to gauge performance.
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Granite Industries Inc.
5.1 Implementation
The following milestones identify the key marketing programs. It is important to accomplish
each one on time and on budget.
Milestones
Advertising campaign #1
Advertising campaign #2
Trade show #1
Trade show #2
Trade show #3
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Table: Milestones
Milestones
Milestone Start Date End Date Budget Manager Department
Marketing plan completion 1/1/2003 2/1/2003 $0 Steve Marketing
Advertising campaign #1 1/1/2003 6/30/2003 $16,500 Steve Marketing
Advertising campaign #2 7/1/2003 12/30/2003 $45,000 Steve Marketing
Trade show #1 1/1/2003 4/30/2003 $1,000 Steve Marketing
Trade show #2 5/1/2003 8/30/2003 $1,100 Steve Marketing
Trade show #3 9/1/2003 12/30/2003 $1,300 Steve Marketing
Totals $64,900
Page 14
Granite Industries Inc.
Page 15
Appendix
Sales Forecast
Sales Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Commercial $45,192 $51,223 $65,449 $72,234 $79,773 $84,454 $91,221 $98,773 $105,334 $109,887 $114,887 $121,989
Consumer $12,009 $24,448 $34,443 $41,223 $48,774 $56,443 $61,221 $68,443 $74,443 $79,664 $84,332 $87,664
Textile $10,038 $23,303 $22,344 $29,889 $35,009 $43,333 $50,083 $57,665 $63,223 $69,887 $74,333 $79,744
Total Sales $67,239 $98,974 $122,236 $143,346 $163,556 $184,230 $202,525 $224,881 $243,000 $259,438 $273,552 $289,397
Direct Cost of Sales Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Commercial $18,077 $20,489 $26,180 $28,894 $31,909 $33,782 $36,488 $39,509 $42,134 $43,955 $45,955 $48,796
Consumer $4,804 $9,779 $13,777 $16,489 $19,510 $22,577 $24,488 $27,377 $29,777 $31,866 $33,733 $35,066
Textile $4,015 $9,321 $8,938 $11,956 $14,004 $17,333 $20,033 $23,066 $25,289 $27,955 $29,733 $31,898
Subtotal Direct Cost of Sales $26,896 $39,590 $48,894 $57,338 $65,422 $73,692 $81,010 $89,952 $97,200 $103,775 $109,421 $115,759
Page 1
Appendix
Marketing Expense Budget Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Advertisements $1,000 $1,500 $2,000 $3,000 $4,000 $5,000 $3,000 $4,000 $8,000 $9,000 $10,000 $11,000
Networking $500 $600 $700 $800 $400 $500 $600 $700 $500 $600 $700 $800
Other $0 $0 $300 $700 $0 $0 $300 $800 $0 $0 $300 $1,000
------------ ------------ ------------ ------------ ------------ ------------ ------------ ------------ ------------ ------------ ------------ ------------
Total Sales and Marketing Expenses $1,500 $2,100 $3,000 $4,500 $4,400 $5,500 $3,900 $5,500 $8,500 $9,600 $11,000 $12,800
Percent of Sales 2.23% 2.12% 2.45% 3.14% 2.69% 2.99% 1.93% 2.45% 3.50% 3.70% 4.02% 4.42%
Contribution Margin $38,843 $57,284 $70,342 $81,508 $93,734 $105,038 $117,615 $129,429 $137,300 $146,063 $153,131 $160,838
Contribution Margin / Sales 57.77% 57.88% 57.55% 56.86% 57.31% 57.01% 58.07% 57.55% 56.50% 56.30% 55.98% 55.58%
Page 2