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Book Review: Exploring innovation, by David Smith, McGraw Hill Education

Article  in  Innovation: Organization & Management · February 2011

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Copyright © eContent Management Pty Ltd. Innovation: Management, policy & practice (2011) 13: 134–140.

BOOK review

Exploring innovation attempt to respond to a long-standing need for


David Smith (2006) a textbook. David Smith’s Exploring Innovation
ISBN 13-978-007710861-8; 315 pages +xvi; presents richly detailed examples, case studies and
McGraw Hill Education, Berkshire, UK processes that will help undergraduate students
to follow his logic to understand and explore
innovation.
R E V I E W E R S
MYFANWY TRUEMAN STRUCTURE AND CONTENTS
Bradford University School of This book contains of fourteen chapters, orga-
Management, Bradford, nized into four parts. The first part consists of three
West Yorkshire, UK
chapters and begins with a conceptual discussion
Kayhan Tajeddini of the nature of innovation including of type and
Department of Business Administration, forms and it is followed by a contextual discussion
School of Economics and
in relation to the wider subject of technological
Management, Lund University,
Lund, Sweden
change. The emphasis on the words of ‘exploit’
and ‘apply’ is used to distinguish invention from
innovation in the first chapter. The author states

F ierce competition in the global market has


made innovation and differentiation a neces-
sity for every company. Innovation is considered
‘Innovation involves exploiting inventions so that
they can be traded in a market place’ (p. 6). In
fact, he differentiates these terms from the point
to be a source of competitive advantage and of commercialization. Finally, when innovation
economic growth, and worthy of study under becomes widely used and in time spread to other
the conditions of increased global competition, fields, the stage of diffusion appears. This chapter
technological change, fast-changing market situ- continues discussing briefly about the innovators
ations and continuous customer/client demand including individuals and organizations. Finally,
for quality services (Damanpour & Schneider the author exemplifies some failures of some com-
2006). Despite the importance of innovation, panies deliberately and comes to this conclusion
Professor Smith points out, ‘there are not many that the essential key of the success in innovation
texts on innovation’ (p. IX). While there has been is ‘to get the technology and the business function
much work on strategic management, technology correct’ (p. 13).
strategy, new product development or market- The second chapter deals with different cate-
ing which mostly aim at the postgraduate mar- gorizations, forms and types of innovation. ‘Form’
ket, most notably by Smith, this book is aimed at refers to the application of innovation which
the undergraduate market with an emphasis on consists of product, service and process innova-
those who take degrees in Business Studies. The tions. Similar to the type of innovation suggested
author has rightly concluded that available books by Gopalakrishnan and Damanpour (1997)
provide a lack of familiarity with most aspects of which composed of product vs. process; radical
technology. Thus, according to Smith, this book, vs. incremental; and technical vs. administrative
designed specifically for those who have only innovation, the author classifies the type of inno-
a limited familiarity with the subject and is an vation based on the degree of novelty associated

134 INNOVATION: MANAGEMENT, POLICY & PRACTICE Volume 13, Issue 1, April 2011
Book review

with innovations including incremental, radical, author outlines a diverse range of possible sources
modular and architectural. While incremental of innovation and narrows them down to mainly
innovation improves an existing design through people and organizations including corporate
improvement in the components, radical innova- undertakings, users, outliers, spillovers, and pro-
tion deals with a fundamental designs, using new cess needs.
configured components. Modular innovation uses Chapter 6 focuses on the innovation process. It
the architecture and configuration associated with explores the nature of various activities that have
the existing systems of an established product, to be undertaken in order to turn and exploit an
employing new components with different design invention into a commercial product or service.
concepts, whereas for architectural innovation, This chapter also provides several different models
the components and associated design concepts showing the fact that there are distinct and dif-
remain unchanged, but the systems configuration ferent approaches to carry out innovation in each
is changed. organization. A generic model of innovation points
Chapter 3 is devoted to technological change. to seven stages within two main parts; research
It attempts to explain the nature of technology, its and development (R&D) and commercialization.
difference from science and its link to innovation. Commercialization embraces design, production
This is followed by a discussion of the long wave engineering, pilot testing, full-scale manufacture
cycle (recovery, prosperity, regression and depres- and market lunch. Five other innovation models
sion), and the connection with and implications of innovation process also are presented. They
of technological change. include, ‘Technology Push and Demand Pull’,
Part two focuses on the theories, sources, and ‘Coupling’, ‘Integrated’ and ‘Network’ model
processes of innovation as well as intellectual process. Smith notes, ‘Armed with models of the
property organized into four different chapters. innovation process, it is possible through careful
Chapter 4 deals with four main theories associ- analysis to unpick the process, identify the stages
ated with technological innovation. These four and get a clear and detailed picture of the nature
theories include technology S-curve, punctuated of the process of innovation’ (p. 131). The last
equilibrium, dominant design, and absorptive chapter of part two deals with intellectual prop-
capacity. The author identifies some influential erty in general and intellectual propriety rights
factors relating to inertia such as traditions, sunk (IPR) in particular. IPR are outlined in ‘Patents’,
cost, internal political constrains and commit- ‘Trademarks’, ‘Passing off ’ and ‘Copyright’.
ment to outmoded technology. Finally, this chap- Part 3 of the book consists of four chapters
ter attempts to describe the contributions of the about innovation management: namely technol-
three innovation theories. ogy strategy; technology entrepreneurs; fund-
Chapter 5 deals with the sources of innovation. ing innovation; and organizing for innovation.
Similar to Kurzman (2004, p. 94), who believes In Chapter 8 the author discusses the nature of
that ‘innovation is a very messy process that strategy that underpins the success of a company,
thrives in what can only be called the gaps’, the and points out that there is little agreement on
author has rightly pointed out that ‘innovation what a strategy really is (Markides 1999). Smith
is generally less structured and idea generation is simplifies the concept of business strategy by
more likely to take the form of a sudden insight’ answering the question: ‘how does the busi-
(p. 86), following a lot of painstaking research. ness compete?’ (p. 157), and is inspired by the
This chapter identifies some patterns that form concepts of Ansoff ’s product–market matrix
the basis of insight (central to the inspiration at and Porter’s generic strategies. He observes
the heart of an innovation), such as association, that a strategic business is inevitably concerned
adoption, analogy and serendipity (chance). The with the long-term future (p. 158). Next the

Volume 13, Issue 1, April 2011 INNOVATION: MANAGEMENT, POLICY & PRACTICE 135
Book review

technology strategy and its determinants (selec- 1. An economic approach that stresses the role
tion, acquisition, development and exploitation) of entrepreneurs in economic development.
are discussed in some detail. The last section of This distinguishes entrepreneurs from others
this chapter is devoted to product/innovation in terms of risk taking and bearing uncer-
strategy. Strategic innovation is ‘a fundamen- tainty. Such people identify and exploit
tal reconceptualization of what the business is opportunities for profit.
all about that, in turn, leads to a dramatically 2. A psychological approach that focuses on the
different way of playing the game in an exist- personality traits of entrepreneurs (e.g., a
ing business’ (Markides 1998, p. 32). Similarly, need for achievement; a high internal locus
he points out that ‘innovation is all about com- of control; a willingness to take risk and a
mercialization of new inventions and technolo- need for autonomy and independence). It
gies’ (p. 172). He simply recognizes two distinct explains that certain individuals have ‘a par-
innovation strategies: the first mover and the ticular aptitude for entrepreneurship by vir-
follower/imitator. The difference between these tue of certain distinctive personality traits’
two strategies is all about being ‘first to the mar- (p. 188).
ket’ or taking a ‘wait-and-see’ approach (p. 173). 3. A behavioral/process approach that stresses the
Many scholars (e.g., Deshpandé et al. 1993; influence of the social and cultural environ-
Capon et al. 1998; Deshpandé & Farley 2002, ment on entrepreneurs.
2004) describe the first strategy as innovative-
ness. Unlike Meybodi (2003) who suggests that This chapter has a special emphasis on the
to stay ahead of competition firms must develop technical entrepreneurs who are associated
competencies to innovate, and introduce new with technology-based ‘spin-off ’ businesses, by
products to the market quickly. To this end applying technology to innovations. Based on
Smith states that a surprising number of success- the typology of Jones-Evans (1995), technical
ful innovations have resulted from a wait-and- entrepreneurs are identified into four categories
see approach (p. 173). He argues that the there (research, producers, users and opportunities)
are four circumstance when the follower/imita- and each is described in detail. Based on Autio’s
tor strategy has attractions. There circumstances (1995) work, technological novelty (the degree of
are: free rider effects, imitation costs, scope technological intensity, ranging from established
economies and learning effects. to breakthrough) and market novelty (finding or
Chapter 9 is concerned with the nature of creating a new market for exploiting commer-
entrepreneurs and their role in contribution to cially the outcomes of technology–development
innovation process. Firstly, the author attempts processes) have been identified as two crucial
to identify a large number of entrepreneurs and aspects of the entrepreneurial context. Finally,
their common features, concluding that all of the author synthesizes a composite picture of the
them are technical entrepreneurs. However, he three main influential factors on technical entre-
rightly states that not all businesses created by preneurship. These include ‘antecedents factors’
technical entrepreneurs grow and many of them (personality, home context and background);
remain small businesses. Interestingly, he also ‘paternal experience’ (work and institutional sup-
discusses the role of size as an effective factor in port) and ‘environmental factors’ (technology
innovation in large corporations and small firms. and market).
This chapter provides some valuable insights Chapter 10 deals with resources and inno-
into the role of the entrepreneurs and views vation funding. During the process of innova-
entrepreneurship as stemming from three main tion, firms encounter various obstacles. For
sources: example, Galia and Legros (2004) find that if

136 INNOVATION: MANAGEMENT, POLICY & PRACTICE Volume 13, Issue 1, April 2011
Book review

firms postpone projects they are more likely organization, it describes different perspectives
to face obstacles such as economic risk, lack of of corporate culture suggested by Handy (1993)
skilled personnel, innovation costs, lack of cus- which consists of power, role, task and personal
tomer responsiveness, lack of information on cultures as well as Miles and Snow’s (1978) types
technologies and organizational rigidities. From of culture including prospector, defender and
a financial perspective, this chapter examines analyzer. Smith notes ‘organizations do not select
the general perception of funding barriers and a particular culture-typically it just emerges over
highlights the most important sources of capi- time’ (p. 232). He outlines the main influential
tal available for innovation. Among the usual corporate culture in ‘history’, ‘size’, ‘technology’
innovation funding sources, venture capital is a and ‘leadership’. This chapter also claims that
controversial issue in cross-cultural businesses. the architecture/structure of an organization can
For example, Krasna (2003) notes that it is eas- assist and facilitate innovation. While three main
ier to launch a business in the English-speaking type of organizational structure entailing ‘func-
world, where there is a strong tradition of entre- tional’ (e.g., mechanistic), ‘M-form’ and ‘matrix
preneurship and willingness to take a risk. She structures’ (e.g., organic organization) are illus-
argues that the English phrase ‘venture capital’ trated, network structure and strategic alliances
is linked with ideas of adventure and explora- structure as well as corporate venturing are dis-
tion, while this phrase in Switzerland means cussed. In this sense, corporate venturing refers to
‘risk capital’ with regard to money invested in ‘attempts by large organizations to establish con-
new businesses. Interestingly, the author has ditions conductive to innovation’ (p. 239). Finally
rightly exemplified venture capital as a signifi- the roles of people both formal and informal on
cant source of funding in both the UK and innovation are discussed. The roles include: ‘proj-
the US. One of the notable perspectives of this ect leader’ (i.e., as a figurehead person), ‘product
book is to devote a chapter (11), for organiz- champion’ (i.e., as a man willing to act an advo-
ing and funding of innovation. This discusses cate), ‘gatekeeper’ (i.e., a man acting as a conduit
organizational ‘perceptions’ designed to facili- to facilitate knowledge transfer) and ‘godfather’
tate and foster successful innovation (p. 245). (i.e., a top level man who provides support for
It covers three interrelated, yet different aspects: innovation).
corporate culture, architecture/structure and Part 4 deals with how the organizations fos-
roles. The first two aspects refer to ‘macro level’ ter innovation. It consists of three chapters
arrangement or ‘organizational arrangement entitled ‘innovation policy’; ‘innovation clusters’
designed’ (p. 242), and the third one points and ‘national innovation system’. Chapter 12 is
out the ‘micro level’ or ‘people-related arrange- devoted to innovation policy that most govern-
ments’ that facilitate innovation. ments employ to foster innovation. Since innova-
Many scholars (e.g., Deshpandé et al., 1993; tion is closely associated with economic growth
Hurley & Hult, 1998; Calantone et al. 2002, through the creation of new ventures and new
2003), view innovation from a cultural perspec- jobs, most governments are favorably support
tive that encourages the introduction of new pro- innovation. This chapter provides some details
cesses, products, and ideas. For example Avlonitis of policy measures relevant to innovation and a
et al. (1994, p. 12) suggest that the behavioral summary on the wide range of different support-
dimension of the firm should reflect the ‘sus- ive agencies available. The author has outlined
tained behavioral change’ of the organization the rationality of the government intervention
towards innovations, i.e., behavioral commit- to facilitate innovation. In order to appreciate
ment. Because of the impact and importance of this sort of policy, the UK government policy
corporate culture on the internal context of an initiatives are reviewed together with ‘technology

Volume 13, Issue 1, April 2011 INNOVATION: MANAGEMENT, POLICY & PRACTICE 137
Book review

forecasting’, knowledge transfer’, ‘location’, 2. ‘Hub-and-spoke cluster’ (i.e., regional struc-


‘research and development’, ‘exploitation/licens- ture revolves around one or several major
ing’, and ‘lead user’. corporations in one or a few industries. The
Apart from intellectual curiosity, the renewed presence of large firms reflects available econ-
interest in the relationship between innovation omies of scale and scope).
and regional development has also arisen due to 3. ‘Satellite platform cluster’ (i.e., a congregation
the performance of a few key industrial clusters, of branch facilities of externally-based multi-
so called new industrial districts (Scott 1988). In plant firms often attracted to the location by
this regard, chapter 13 is devoted to ‘innovation government inducements on tax and rents.
clusters’ to describe clusters of high-technology This type is less important cluster in terms of
firms or ‘innovative milieux’ and the link between performance and sustainability).
innovation and such clusters. Clusters are defined 4. ‘State-anchored cluster’ (i.e., a major govern-
as geographically proximate groups of intercon- ment tenant anchors the regional economy).
nected companies and associated institutions in
a particular field, linked by commonalities and Lastly, four main features of the clusters con-
complementarities (Porter 1998, p. 78). Clusters ductive to innovation are outlined: networking
are important, because on the one hand they (a panacea for innovation), specialization, easy of
allow companies to be more productive and inno- entry and exit, and resource mobility. Although
vative than they could be in isolation and on the the author notes that specialization helps to
other hand they reduce the barriers to entry for stimulate innovation, it should be noted that
new business creation relative to other locations. hyper-specialization might also stand in the way
Consequently, the author analyzes the nature of of breakthrough innovation. First, most break-
these clusters and identifies the factors to contrib- through innovations increasingly happen at the
ute to innovation. confluence of multiple disciplines, not at one
A number of important ideal types have been level of specialization. Second, focusing attention
identified by Markusen (1996), each of which on a very little scope of information niche and
manifests a certain type of economic logic. Here neglecting to understand what happens in adja-
Markusen’s typology differentiates clusters accord- cent spaces can lead the organization into stuck
ing to: (1) Firm size, reflecting available econo- to the old behavior. Innovations have constantly
mies of scale and scope; (2) The extent to which moved forward the technological frontier and
firms, suppliers and customers are connected have generated opportunities for new firms to
within the cluster; (3) The extent to which the enter and challenge the existing leadership. In
cluster’s orientation is internal or external; and (4) this sense, due to the lack of involvement with
The extent to which economies of agglomeration old technology, providing rapid decision mak-
(reductions in cost that arise from the geographic ing (less paperwork procedure) and having easy
concentration of economic activity) are present. circulation of knowledge, the author argues and
Four distinct types of clusters differentiated by concludes that small firms are able to provide an
Markusen (1996) are explained in this chapter. innovative environment.
These four types consist of Chapter 14 dwells upon national innova-
1. ‘Neo-Marshallian industrial district (NID) tion systems. The innovative performance of a
cluster’ (i.e., access to a pool of skilled staff country depends to a large extent on how differ-
and a knowledge community comprising ent actors interact to each other as elements of
inter-firm link that facilitates knowledge gen- a collective system of both the creation of new
eration and diffusion leading to a high rate of knowledge and existing knowledge as well as the
innovation). technologies they use. These actors are primarily

138 INNOVATION: MANAGEMENT, POLICY & PRACTICE Volume 13, Issue 1, April 2011
Book review

governance mechanisms (e.g., corporate, politi- only a limited acquaintance with the subject in
cal and network); institutions (e.g., industrial, general, and at the undergraduate market (i.e.,
science and technology, financial; educational) scientists, engineers and technologies) with
and the people within them. experience of technology-based firms in particu-
lar. The treatment of the subject is quite com-
PEDAGOGY prehensive and practical. The framework of the
Each chapter begins with learning objectives book; the nature of innovation, the involvement
that set the agenda, what to look for in chap- of innovation, the management of innovation,
ter and also an expectation of what needs to and the foster innovation has been able to inte-
be achieved after going through the chapter. grate the chapters meaningfully. Many chapters
A number of figures and tables is provides in like Technological change, Source of innovation,
each chapter to help students to visualize the Technology strategy, Technical entrepreneurs,
various models, and to illustrate, compare, and Funding innovation, and National innovation
summarize important concept. This provides systems provide a fresh perspective to the subject.
an integrative productive thinking approach The author has put in his vast experience and
throughout which encourages critical thinking deep understanding of the subject in the book
and analysis helps students develop the ability and, therefore, needs commendation. There is
to problem solve.The inclusion of a large case nothing against the book, although a chapter on
study and assignments at end of every chapter Stages and Levels of innovation may be added in
together with related questions for discussion future. The text is reader friendly and written in
provides an opportunity to students to examine clear, straightforward language, avoiding jargon
how various chapters concepts are presented in and technical terms, making it relatively easy
the chapters are interrelated and linked with for students to read and enjoy. We fail in our
each other in real life. In addition, the inclusion duty if we don’t appreciate models, mini cases,
of mini cases within each chapter provides the and appropriate examples used in the book,
students with the opportunity to understand which make the reading more comprehensible
and apply innovation concepts and processes in and lively. The reviewers strongly recommend
real world. At the end of each chapter, descrip- the book for undergraduate Business Studies
tive resources provide students opportunities students and as well as an introductory text for
for further investigation. In some chapters, those who seek to understand and obtain famil-
these resources include printed resources, web- iarity with this topic. We agree with the author
sites and also videos as well as films. Last, but that chapters can provide the basis for lectures
not the least, two types of questions: concept and the case studies can be used for a series of
review questions and critical thinking questions seminars.
for discussions are given in each chapter to
facilitate review of students’ learning and inte- References
gration of the same with their past learning and Autio, E. (1995) Four types of innovators: An
understanding. A Guide tour is also available, empirical and conceptual study of new,
technology-based companies as innovators,
along with power point slides to help teachers
Entrepreneurship and Regional Development 7:
deliver the innovation course in an effective
233–248.
manner. Avlonitis, G. J., Kouremenos, A. and Tzokas,
N (1994) Assessing the innovativeness of
OVERALL EVALUATION organizations and its antecedents: Project
The book fulfils its objective of an explorative Innovstrat, European Journal of Marketing
approach for innovation for those who have 28(11): 5–28.

Volume 13, Issue 1, April 2011 INNOVATION: MANAGEMENT, POLICY & PRACTICE 139
Book review

Calantone, R. J., Cavusgil, T. S. and Zhao, Y. International Journal of Management Science


(2002) Learning orientation, firm innova- 25(1): 15–28.
tion capability, and firm performance. Handy, C. (1993) Understanding organizations.
Industrial Marketing Management 31: 515–524. London: Penguin Books.
Calantone, R., Garcia, R. and Dröge, C. (2003) Hurley, R. F. and Hult, G. M. T. (1998) Innovation,
The effect of environment turbulence on new market orientation, and organizational learn-
product development strategy planning, The ing: An integration and empirical examination,
Journal of Product Innovation Management 20: Journal of Marketing 62(3): 42–54.
90–103. Jones-Evans, D. (1995) A typology of technology-
Capon, N., Farley, J. U., Hulbert, J. and Martin, based entrepreneurs: A model based on previous
L. E. (1988) Corporate diversity and eco- occupational background, International Journal
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61–74. Krasna, B. (2003) Start-ups: Life after the boom:
Damanpour, F. and Schneider, M. (2006) Phases Interview with Beth Krasna, CEO of Albert-Inc
of the adoption of innovation in organizations: SA In, Vision 1: 16–22.
Effects of environment, organization and top Kurzman, J. (2004) Secret of shower head,
managers. British Journal of Management 17: European Business Forum 17, 94.
215–236. Markides, C. C. (1998) Strategic innovation in
Deshpandé, R. and Farley, J. U. (2002) High per- established companies, Sloan Management
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Organizational culture, market orientation, Markusen, A. R. (1996) Sticky places in slip-
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national research odyssey, International Journal Economic Geography 72(3): 293–313.
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Gopalakrishnan, S. and Damanpour, F. (1997) 77–90.
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sociology and technology management, The Pion.

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