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Oracle

ORACLE

Table of Contents
Table of Contents

01 Overview
Global IT spending forecast 2012-2021, by segment 02
Global software market revenue by segment 2016-2025 03
Database management system market size worldwide 2017-2019 04
Worldwide customer relationship management software market size 2015-2023 05
Artificial Intelligence and cognitive systems revenues worldwide 2015-2024 06
Big data and analytics software market worldwide 2011-2019 07
Global BI & analytics software market size 2018-2023 08
Public cloud services market size 2009-2022 09
Cloud computing worldwide revenue 2015-2020, by segment 10
Global server shipments 2010-2019 11

02 Financials
Revenue of Oracle 2005-2020 13
Oracle server revenue 2015-2020, by geography 14
Table of Contents

Oracle: revenue by segment 2008-2020 15


Oracle breakdown of revenue by business division 2009-2020 16
Oracle's net income 2005-2020 17
Oracle: marketing and sales expenses 2015-2020 18
Oracle: advertising expenses 2015-2020 19
Research & development spending at Oracle 2005-2020 20
Number of employees at Oracle worldwide 2007-2020 21

03 Competitors: Software
Most valuable technology brands worldwide in 2020 23
Top pure-play software and programming companies globally 2017-2020, by sales 24
Top software and computer services R&D investors worldwide 2019, by company 25
Technology vendors used by global companies 2019 26
Market share in the software industry by main supplier 2019 27
Most popular database management systems worldwide 2020 28
Table of Contents

Market share of CRM leading vendors worldwide 2016-2019 29


Customer service application vendor share worldwide 2018 and 2019 30
Global market share of big data and analytics software vendors 2014-2019 31
Global market share of BI and analytics tools software by vendor 2014-2018 32

04 Competitors: Cloud & server


Global cloud computing revenue share 2015-2019, by vendor 34
Leading cloud applications vendor market share worldwide 2018 35
Global cloud IaaS/PaaS vendor revenue share 2018-2020 36
Public cloud platform usage and adoption worldwide 2019, by service provider 37
Global server share by vendor 2017-2019 38
ORACLE

Overview
Information technology (IT) spending forecast worldwide from 2012 to 2021, by segment (in billion
U.S. dollars)
Global IT spending forecast 2012-2021, by segment

Data Center Systems Enterprise software Devices IT Services Communication Services

4,500

4,000

3,500
Spending in billion U.S. dollars

3,000

2,500

2,000

1,500

1,000

500

0
2012 2013 2014 2015 2016 2017 2018 2019 2020* 2021*

Note: Worldwide; 2012 to 2020


Further information regarding this statistic can be found on page 40.
2 Source(s): Gartner; ID 268938 Overview
Revenue of the software market worldwide from 2016 to 2025, by segment (in billion U.S. dollars)
Global software market revenue by segment 2016-2025

Productivity software Enterprise software Application development software System infrastructure software

900

800
171.05
165.65
700
160.01
Revenue in billion U.S. dollars

154.63
600 204.53
188.47
500 123.24 114.34 173.49
125.06 160.33
116.56
110.13
400 104.84 114.72 334.29
127.36 124.56 306.64
116.82 281.06
300 105.77 258.46
95.76 231.58
202.85 196.98
186.8
200 171.81
157.93

100
74.85 78.74 82.91 87.33
55.94 60.03 63.74 62 69.55
51.82
0
2016 2017 2018 2019 2020* 2021* 2022* 2023* 2024* 2025*

Note: Worldwide; 2016 to 2020


Further information regarding this statistic can be found on page 41.
3 Source(s): Statista; ID 954176 Overview
Size of the database management system (DBMS) market worldwide from 2017 to 2019 (in billion
U.S. dollars)
Database management system market size worldwide 2017-2019

60
54

50
46
Market revenue in billion U.S. dollars

39
40

30

20

10

0
2017* 2018 2019*

Note: Worldwide; 2017 to 2019


Further information regarding this statistic can be found on page 42.
4 Source(s): Gartner; Statista; ID 724611 Overview
Customer relationship management (CRM) software market revenues worldwide from 2015 to 2023
(in million U.S. dollars)
Worldwide customer relationship management software market size 2015-2023

45,000
40,258
39,083
40,000 38,019
36,983
35,976
34,996
35,000
Market in million U.S. dollars

30,000
27,161

24,004 24,284
25,000

20,000

15,000

10,000

5,000

0
2015 2016 2017 2018 2019* 2020* 2021* 2022* 2023*

Note: Worldwide; 2015 to 2018


Further information regarding this statistic can be found on page 43.
5 Source(s): Apps Run The World; Statista; ID 605933 Overview
Cognitive and artificial intelligence (AI) systems market revenue worldwide from 2015 to 2024 (in
billion U.S. dollars)
Artificial Intelligence and cognitive systems revenues worldwide 2015-2024

120
110

97.9
100
Revenues in billion U.S. dollars

80

60
50.1

37.5
40

25

20
12.4
7.8
5

0
2015 2016 2017 2018 2019* 2020* 2023* 2024*

Note: Worldwide; 2016 to 2020


Further information regarding this statistic can be found on page 44.
6 Source(s): IDC; ID 694638 Overview
Big data and analytics software revenue worldwide from 2011 to 2019 (in billion U.S. dollars)*
Big data and analytics software market worldwide 2011-2019

80

70 67

60.66
60
54.02
Revenue in billion U.S. dollars

48.89
50
43.8

40 37.93 37.51
35.11
32.14
30

20

10

0
2011 2012 2013 2014 2015 2016 2017 2018 2019

Note: Worldwide; 2011 to 2019


Further information regarding this statistic can be found on page 45.
7 Source(s): IDC; SAS Institute; ID 472934 Overview
Size of the business intelligence and analytics software application market worldwide, from 2018 to
2023 (in million U.S. dollars)
Global BI & analytics software market size 2018-2023

18,000
16,500
15,963
16,000 15,408
14,873
14,356
13,857
14,000
Market in million U.S. dollars

12,000

10,000

8,000

6,000

4,000

2,000

0
2018 2019* 2020* 2021* 2022* 2023*

Note: Worldwide; 2018


Further information regarding this statistic can be found on page 46.
8 Source(s): Apps Run The World; Statista; ID 590054 Overview
Public cloud services end-user spending worldwide from 2009 to 2022 (in billion U.S. dollars)
Public cloud services market size 2009-2022

400
362.3

350

305
300
Market in billion U.S. dollars

257.5
242.7
250
219.6
196.7
200
175
154
145.3
150 130.7
110.27
92.97
100
76.94
58.6
50

0
2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020* 2021* 2022*

Note: Worldwide; 2009 to 2019


Further information regarding this statistic can be found on page 47.
9 Source(s): Gartner; ID 273818 Overview
Cloud services market spending by segment worldwide from 2015 to 2020 (in billion U.S. dollars)*
Cloud computing worldwide revenue 2015-2020, by segment

Software as a Service (SaaS) Infrastructure as a Service (IaaS) Platform as a Service (PaaS)

300

250 50.8
47.6
Spending in billion U.S. dollars

200 79.9 85.4


33

56
150

125.5 124
100 22 110
14
35 28

50 58
52

0
2015 2016 Year to end June 2018 2019 Year to end March 2020

Note: Worldwide; 2015 to 2020


Further information regarding this statistic can be found on page 48.
10 Source(s): ITCandor; ID 540499 Overview
Server shipments worldwide from 2010 to 2019 (in million units)
Global server shipments 2010-2019

14

11.75 11.74
12 11.45
11.09 11.1

9.89 10.09
10 9.52 9.67
Unit shipments in millions

8.9

0
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019

Note: Worldwide; 2010 to 2019


Further information regarding this statistic can be found on page 49.
11 Source(s): Gartner; IDC; ID 219596 Overview
ORACLE

Financials
Oracle's revenue from FY2005 to FY2020 (in billion U.S. dollars)
Revenue of Oracle 2005-2020

45
39.83 39.51 39.07
40 38.28 38.23 37.73
37.12 37.18 37.05
35.62
35
Revenue in billion U.S. dollars

30
26.82

25 22.43 23.25

20 18

14.38
15
11.8

10

0
2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
Fiscal year

Note: Worldwide; 2005 to 2020


Further information regarding this statistic can be found on page 50.
13 Source(s): Oracle; ID 269722 Financials
Oracle's revenue from FY2015 to FY2020, by region (in million U.S. dollars)
Oracle server revenue 2015-2020, by geography

Americas EMEA Asia Pacific

45,000

40,000
6,333 6,380 6,470
5,739 6,060
35,000 5,700
Revenue in million U.S. dollars

11,410 11,270
11,380 11,035
30,000 10,881 10,630

25,000

20,000 22,088 21,856 21,563


21,107 20,466 21,038

15,000

10,000

5,000

0
2015 2016 2017 2018 2019 2020

Note: Worldwide; 2015 to 2020


Further information regarding this statistic can be found on page 51.
14 Source(s): Oracle; ID 204384 Financials
Oracle's revenue by business segment from FY2008 to FY2020* (in million U.S. dollars)
Oracle: revenue by segment 2008-2020

Cloud services and license support Cloud license and on-promise license Hardware
Total services revenues Software license updates and product support New software licenses
Cloud SaaS Cloud PaaS and IaaS Cloud SaaS and PaaS
Hardware Systems Cloud IaaS Services
Hardware products Hardware support Cloud and on-premise software

45,000
40,000
Revenue in million U.S. dollars

3,394 3,240 3,106


26,560 27,920 2,396 616
1,482 852 1,366
35,000 2,976 8,535 2,006 3,375 3,993 3,704 3,443
24,031
7,276 6,418
30,000 456
1,121 6,190 5,855 5,127
9,416
25,000 20,625 18,858 18,863 19,230 26,707 27,396
26,254
17,843 18,877
20,000 18,206
15,000
10,000 4,647 4,259
3,914 3,546 3,389
5,000 6,944 6,302 3,358
3,905 5,346 5,209
4,587 4,375 3,704 4,669 4,152
0 2,290
2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
Fiscal years

Note: Worldwide; 2008 to 2020


Further information regarding this statistic can be found on page 52.
15 Source(s): Oracle; ID 269728 Financials
Share of revenue by business division of Oracle from 2009 to 2020*
Oracle breakdown of revenue by business division 2009-2020

Cloud and license Hardware Services Cloud and on-premise software

100%
81% 77% 68% 72% 75% 76% 77% 78% 80% 9% 8% 8%
90% 10% 9% 9%

80% 83% 83%


81%

70%
Share of total revenue

60%

50%

40%

30% 13%
11%
11% 10%
20% 14% 9% 9%
19% 19% 9%
17%
10% 14% 14% 14% 13%
11%
9%
0%
2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

Note: Worldwide; 2009 to 2020


Further information regarding this statistic can be found on page 53.
16 Source(s): Oracle; ID 237088 Financials
Oracle's net income from FY2005 to FY2020 (in million U.S. dollars)
Oracle's net income 2005-2020

12,000
10,925 10,955 11,083

9,981 9,938 10,135


10,000 9,335
8,901
8,547
Net income in million U.S. dollars

8,000

6,135
6,000 5,521 5,593

4,274
3,825
4,000 3,381
2,886

2,000

0
2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
Fiscal years

Note: Worldwide; 2005 to 2020


Further information regarding this statistic can be found on page 54.
17 Source(s): Oracle; ID 269724 Financials
Oracle's marketing and sales expenses from 2015 to 2020 (in million U.S. dollars)
Oracle: marketing and sales expenses 2015-2020

9,000 8,509
8,431
8,197 8,094
7,884
8,000 7,655

7,000
Expenses in million U.S. dollars

6,000

5,000

4,000

3,000

2,000

1,000

0
2015 2016 2017 2018 2019 2020
Fiscal years

Note: Worldwide; 2015 to 2020


Further information regarding this statistic can be found on page 55.
18 Source(s): Oracle; ID 861961 Financials
Oracle's advertising expenses from FY2015 to FY2020 (in million U.S. dollars)
Oracle: advertising expenses 2015-2020

200
178
180 169

160
Expenses in million U.S. dollars

138
140

120

100 95

80 68

60 55

40

20

0
2015 2016 2017 2018 2019 2020
Fiscal years

Note: Worldwide; 2015 to 2020


Further information regarding this statistic can be found on page 56.
19 Source(s): Oracle; ID 861976 Financials
Oracle's research & development spending between FY2005 and FY2020 (in million U.S. dollars)*
Research & development spending at Oracle 2005-2020

7,000

6,159 6,091 6,067


6,026
6,000 5,787
5,524
5,151
Spending in million U.S. dollars

4,850
5,000
4,519 4,523

4,000
3,254

3,000 2,741 2,767

2,195
1,872
2,000
1,491

1,000

0
2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
Business years

Note: Worldwide; 2005 to 2020


Further information regarding this statistic can be found on page 57.
20 Source(s): Oracle; ID 236990 Financials
Number of employees at Oracle worldwide between FY2007 and FY2020 (in 1,000s)*
Number of employees at Oracle worldwide 2007-2020

160

136 138 137 136


140 135
132

120 122
115
Number of employees in thousands

120
108
105

100
84.23 86

80 74.67

60

40

20

0
2007 2008 2009 2010** 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

Note: Worldwide; 2007 to 2020


Further information regarding this statistic can be found on page 58.
21 Source(s): Oracle; ID 236999 Financials
ORACLE

Competitors: Software
Values of the top 20 technology brands worldwide in 2020 (in billion U.S. dollars)
Most valuable technology brands worldwide in 2020

Brand value in billion U.S. dollars


0 50 100 150 200 250 300 350 400

Apple 352.21
Microsoft 326.54
Google 323.6
Tencent 150.98
Facebook 147.19
IBM 83.67
SAP 57.58
Instagram 41.5
Accenture 41.44
Intel 37.26
Adobe 35.9
Samsung 32.58
Salesforce 30.49
LinkedIn 29.94
Huawei 29.41

Note: Worldwide; 2020


Further information regarding this statistic can be found on page 59.
23 Source(s): Kantar Millward Brown; ID 267966 Competitors: Software
Largest software and programming companies worldwide by sales revenue from 2017 to 2020 (in
billion U.S. dollars)
Top pure-play software and programming companies globally 2017-2020, by sales

Sales revenue in billion U.S. dollars

2020 2019 2018 2017

0 20 40 60 80 100 120 140 160


138.6
Microsoft 118.2
103.3
85.3
39.8
Oracle 39.6
39.5
37.4
31.1
SAP 29.1
27.4
24.4
18
CDW 16.2
15.5
14
17.1
Salesforce.com 13.3
10.5
8.4
15.4
Shanghai Ganglian E-Commerce Holdings 14.4
11.8
11.6
Adobe Systems 9.5
7.7
6.1
10.2
VMware 9
7.9
7.1
10.2
Fiserv 5.8
5.7
5.5
9.7
HCL Technologies 8.4
7.8
6.3
7.6
Spotify Technology 6.2

Note: Worldwide; 2017 to 2020; Pure play or nearly pure play software companies*
Further information regarding this statistic can be found on page 60.
24 Source(s): Forbes; ID 790179 Competitors: Software
Leading R&D spenders in software and computer services sector worldwide in 2018/19, by
company (in million euros)
Top software and computer services R&D investors worldwide 2019, by company

20,000 18,270.7
18,000
Investment in million euros

16,000 14,738.9
14,000
12,000
10,000 8,972

8,000
6,000 5,262.9 4,770.8
4,150.2 3,612
4,000 2,923
2,010 1,647.2 1,452.4
1,343.1 1,315.7 1,314.4 1,251.5 1,110.9 1,063.4 1,058.4 993.1 961.6
2,000
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Note: Worldwide; 2018 to 2019
Further information regarding this statistic can be found on page 61.
25 Source(s): IRI; Joint Research Centre; ID 738664 Competitors: Software
Use of technology vendors by organizations worldwide as of 2019
Technology vendors used by global companies 2019

Heavy use Moderate use

100%

90% 26%

80%

70% 31%
Share of respondents

65%
60%

50% 30% 29% 38% 38%


15% 24% 29%
40% 41%
20%
30% 32%
10%
20% 23%
21% 21%
17%
15% 15%
10% 12% 12%

0%
Microsoft VMware SAP ServiceNow Oracle AWS Salesforce Google Workday IBM Adobe

Note: Worldwide; July 2019; 303 Respondents; Executives and high-level managers in IT with visibility into their organizations' overall IT budgets. Organizations with at least 2,000
employees.
Further information regarding this statistic can be found on page 62.
26 Source(s): Flexera Software; ID 1106106 Competitors: Software
Software industry market share in year to end June 2019, by major supplier
Market share in the software industry by main supplier 2019

Oracle 2.6%
Microsoft 4.7% IBM 1.0%
Salesforce 1.7%

Apple 1.2%
Dell EMC 0.7%

Activision 0.6%

Others 86.0%

Note: Worldwide; Year to end June 2019


Further information regarding this statistic can be found on page 63.
27 Source(s): ITCandor; ID 1055464 Competitors: Software
Ranking of the most popular database management systems worldwide, as of June 2020*
Most popular database management systems worldwide 2020

Ranking score
0 200 400 600 800 1,000 1,200 1,400 1,600

Oracle 1,343.59

MySQL 1,277.89

Microsoft SQL Server 1,067.31

PostgreSQL 522.99

MongoDB 437.08

IBM Db2 161.81

Elasticsearch 149.69

Redis 145.64

SQLite 124.82

Cassandra 119.01

Note: Worldwide; June 2020


Further information regarding this statistic can be found on page 64.
28 Source(s): DB-Engines; ID 809750 Competitors: Software
Leading vendor market revenue share of customer relationship management (CRM) applications
market worldwide from 2016 to 2019
Market share of CRM leading vendors worldwide 2016-2019

salesforce.com SAP Oracle Microsoft Adobe

45%

40%
3.2%
4%
35% 3.6%
9.4% 3.5%
7.1% 3.7%
30% 3.4%
5.7% 5.2%
Market share

25% 6.5%
7.2%
5.3%
5.6%
20%
19.6%
18.1% 18.4%
15% 16.8%

10%

5%

0%
2016 2017 2018 2019

Note: Worldwide; 2016 to 2019


Further information regarding this statistic can be found on page 65.
29 Source(s): IDC; Salesforce.com; Website (infotechlead.com); ID 972598 Competitors: Software
Customer service application leading vendor share worldwide in 2018 and 2019
Customer service application vendor share worldwide 2018 and 2019

2018 2019

50%
45%
45%
41.4%
40.2%
40% 37.7%

35%

30%
Market share

25%

20%

15%
10.1% 9.4%
10% 8.3% 7.9%

5%

0%
Salesforce Oracle SAP Other

Note: Worldwide; 2018 and 2019


Further information regarding this statistic can be found on page 66.
30 Source(s): IDC; Salesforce.com; ID 1012832 Competitors: Software
Big data and analytics software market share worldwide by vendor from 2014 to 2019*
Global market share of big data and analytics software vendors 2014-2019

Microsoft Oracle SAP IBM Salesforce.com SAS Amazon Web Services Adobe Tableau Software Teradata Other

100%

90%

80%

70%

60%
Market share

50%

40%

30%

20%

10%

0%
2015 2016 2017 2018 2019

Note: Worldwide; 2014 to 2019


Further information regarding this statistic can be found on page 67.
31 Source(s): IDC; SAS Institute; ID 472996 Competitors: Software
Business Intelligence and analytics tools software market share worldwide by vendor from 2014 to
2018
Global market share of BI and analytics tools software by vendor 2014-2018

Microsoft SAP IBM SAS Oracle Tableau Software Qlik Palantir Nuance Communications MathWorks Other

100%

90%

80%

70%

60%
Market share

50%

40%

30%

20%

10%

0%
2014 2015 2016 2017 2018

Note: Worldwide; 2014 to 2018


Further information regarding this statistic can be found on page 68.
32 Source(s): IDC; SAS Institute; ID 473034 Competitors: Software
ORACLE

Competitors: Cloud & server


Distribution of cloud computing market revenues worldwide from 2015 to June 2019, by vendor*
Global cloud computing revenue share 2015-2019, by vendor

Market share

Microsoft Amazon IBM Salesforce Google Oracle Alibaba NTT Electronic Arts Fujitsu Other

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 110%

2015

2016

Year to June 2019

Note: Worldwide; 2015 to 2019


Further information regarding this statistic can be found on page 69.
34 Source(s): ITCandor; ID 540511 Competitors: Cloud & server
Share of the cloud applications market by leading vendors worldwide in 2018
Leading cloud applications vendor market share worldwide 2018

Microsoft 10%

Salesforce 9%

SAP 5%

Oracle 5%
Other 60%

Adobe Systems 3%

ServiceNow Inc 2%

Workday 2%
Intuit Inc. 2%
Dropbox 1%
Athenahealth 1%

Note: Worldwide; 2018


Further information regarding this statistic can be found on page 70.
35 Source(s): Apps Run The World; ID 589937 Competitors: Cloud & server
Cloud infrastructure as a service (IaaS) and platform as a service (PaaS) revenue vendor share
worldwide in 2019 and 2020
Global cloud IaaS/PaaS vendor revenue share 2018-2020

Amazon IBM Google Microsoft Alibaba NTT Data Oracle Baidu Dell Rackspace Other

120%

100%

80%
Market share

60%

40%

20%

0%
Year to end June 2019 2019 Year to end March 2020

Note: Worldwide; 2018 to 2020


Further information regarding this statistic can be found on page 71.
36 Source(s): ITCandor; ID 1052864 Competitors: Cloud & server
Current and planned usage of public cloud platform services running applications worldwide as of
2020
Public cloud platform usage and adoption worldwide 2019, by service provider

Share of respondents

Running apps Experimenting Plan to use

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AWS (Amazon Web Service) 76% 12% 5%

Azure 63% 20% 6%

Google Cloud 35% 24% 12%

VMware Cloud on AWS 17% 22% 11%

Oracle Infrastructure Cloud 17% 13% 9%

IBM Public Cloud 13% 15% 8%

Alibaba Cloud 7% 12% 7%

Note: Worldwide; First quarter 2020; 750 Respondents; Technical professionals across a cross-section of organizations
Further information regarding this statistic can be found on page 72.
37 Source(s): RightScale; Flexera Software; ID 511467 Competitors: Cloud & server
Market share of the global server market by vendor from 2017 to 2019
Global server share by vendor 2017-2019

Dell HPE IBM Huawei Lenovo Oracle Cisco Others

120%

100%
43.6% 40.9% 63% 39.7% 39.5% 39.2%

80%
Market share

60%
3.8% 3.7% 3.1% 3.2%
3.9% 3.5% 3.3% 3.2% 3.2%
3.3% 5% 5% 5.1%
4.4%
3.7% 4.8% 4.8% 5.4% 5.8%
40% 4.6% 5.8% 5.5%
6.1% 6.5% 5.7%
17% 17% 16.8% 17% 16.7%
17.7%

20% 21.3%
19.1% 20% 20.9% 20.8%
17.2%

0%
2017 Year to end June 2018 Year to September 2018 2018 Year to end June 2019 2019

Note: Worldwide; 2017 to 2019


Further information regarding this statistic can be found on page 73.
38 Source(s): ITCandor; ID 828000 Competitors: Cloud & server
ORACLE

References
Information technology (IT) spending forecast worldwide from 2012 to 2021, by segment (in billion
U.S. dollars)
Global IT spending forecast 2012-2021, by segment

Description
Source and methodology information
This statistic shows global information technology (IT) spending, broken down by segment from 2012 to 2019,
Source(s) Gartner with additional forecasts for 2020 and 2021. Global spending on devices such as PCs, tablets, mobile phones,
printers, etc., came to 712 billion U.S. dollars in 2019 and is expected to decrease in 2020 by 13.4 percent, to
Conducted by Gartner
around 616 billion U.S. dollars, as a result of the recession brought about by the coronavirus (COVID-19)
Survey period 2012 to 2020 pandemic in 2020. For further information about the coronavirus (COVID-19) pandemic, please visit our
dedicated Facts and Figures page.
Region(s) Worldwide

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by Gartner

Publication date October 2020

Original source gartner.com

Website URL visit the website

Notes: *Forecast

Back to statistic

40 References
Revenue of the software market worldwide from 2016 to 2025, by segment (in billion U.S. dollars)
Global software market revenue by segment 2016-2025

Description
Source and methodology information
Enterprise software has the largest share of the overall software market, with worldwide revenues amounting to
Source(s) Statista over 200 billion U.S. dollars in 2019, according to the Statista Technology Market Outlook. Due to the impact of
the coronavirus (COVID-19) outbreak, the global software market is expected to decline across all segments in
Conducted by Statista
2020, with the exception of system infrastructure software, which is projected to experience mild growth. What is
Survey period 2016 to 2020 enterprise software? Enterprise software is the software primarily used to satisfy various business needs. It helps
companies meet their goals by boosting enterprise productivity and efficiency - for example through helping to
Region(s) Worldwide track and improve supply chains, interact with customers, or manage resources. There are a wide range of
applications under the term "enterprise software", with accounting software, office suites, human resource
Number of respondents n.a. management (HRM) systems, and enterprise resource planning (ERP) being a few of them. How do most global
enterprises deploy their ERP solutions? Enterprise resource planning (ERP) is a type of software organizations
Age group n.a.
used to manage day-to-day business activities like supply chain operations, accounting, or project management,
Special characteristics n.a. among others. These software solutions can be deployed through different models. Most companies worldwide
report on-premise solutions as their primary method for ERP deployment followed by cloud ERP systems and
Published by Statista software-as-a-service solutions. Over 60 percent of companies worldwide reported cost overruns in their ERP
implementation projects as of 2020.
Publication date May 2020

Original source Technology Market Outlook

Website URL visit the website

Notes: *Forecast

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41 References
Size of the database management system (DBMS) market worldwide from 2017 to 2019 (in billion
U.S. dollars)
Database management system market size worldwide 2017-2019

Description
Source and methodology information
The database management system (DBMS) revenue grew to 46 billion U.S. dollars in 2019, an increase of 18.2
Source(s) Gartner; Statista percent from the previous year. Cloud DBMS accounted for the majority of the overall market growth, as
database systems are migrating to cloud platforms. Database market The database market consists of paid
Conducted by Gartner; Statista
database software such as Oracle and Microsoft SQL Server, as well as free, open-source software options like
Survey period 2017 to 2019 PostgreSQL and MongolDB. Database Management Systems (DBMSs) provide a platform through which
developers can organize, update, and control large databases, with products like Oracle, MySQL, and Microsoft
Region(s) Worldwide SQL Server being the most widely used in the market . Database management software Knowledge of the
programming languages related to these databases is becoming an increasingly important asset for software
Number of respondents n.a. developers around the world, and database management skills such as MongoDB and Elasticsearch are seen
as highly desirable . In addition to providing developers with the tools needed to operate databases, DBMS are
Age group n.a.
also integral to the way that consumers access information through applications, which further illustrates the
Special characteristics n.a. importance of the software.

Published by Gartner; Statista

Publication date April 2020

Original source gartner.com

Website URL visit the website

Notes: *2017 and 2019 figure calculated by Statista based on 2018 figure and
annual growth rates provided by the source.

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42 References
Customer relationship management (CRM) software market revenues worldwide from 2015 to 2023
(in million U.S. dollars)
Worldwide customer relationship management software market size 2015-2023

Description
Source and methodology information
The global customer relationship management (CRM) software market is forecast to grow to 40.26 billion U.S.
Source(s) Apps Run The World; Statista dollars in size in 2023. This is a projected increase of more than five billion U.S. dollars from 2018, at a
compound annual growth rate (CAGR) of 2.8 percent. Customer relationship management Customer relationship
Conducted by Apps Run The World; Statista
management, or CRM, is the technology used to analyze and manage a company`s interaction with customers
Survey period 2015 to 2018 or potential customers. The goal of CRM is to improve companies` relationships with customers, therefore
increasing customer retention rates and ultimately driving sales growth. According to a 2018 survey, only 16
Region(s) Worldwide percent of U.S. organizations considered their company`s delivery of real-time customer interactions across
touch points and devices as effective , showing that it is important for organizations to make use of the CRM
Number of respondents n.a. technology. Scaling customer-centered decisions and actions across function in the business is the main driver
behind organizations` increased investment in real-time customer analytics in the United States. CRM vendors
Age group n.a.
Salesforce is the leader in the CRM applications market, with a share of 16.8 percent in 2018 . Other contenders
Special characteristics n.a. in the market include Oracle and SAP, with 5.7 and 5.6 percent market shares respectively in 2018.

Published by Apps Run The World; Statista

Publication date December 2019

Original source appsruntheworld.com

Website URL visit the website

Notes: * Forecast. For this statistic, the figures from 2019 to 2022 were rounded
after being calculated using a constant annual growth rate of 2.8 percent
CAGR, based on data provided by the source.

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43 References
Cognitive and artificial intelligence (AI) systems market revenue worldwide from 2015 to 2024 (in
billion U.S. dollars)
Artificial Intelligence and cognitive systems revenues worldwide 2015-2024

Description
Source and methodology information
The statistic shows revenues from the cognitive and artificial intelligence (AI) systems market worldwide, from
Source(s) IDC 2016 to 2024. In 2020, revenues from the cognitive and AI systems market were expected to reach 50.1 billion
U.S. dollars.
Conducted by IDC

Survey period 2016 to 2020

Region(s) Worldwide

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by IDC

Publication date August 2020

Original source idc.com

Website URL visit the website

Notes: The leading use cases of cognitive and AI systems include quality
management investigation and recommendation systems; diagnosis and
treatment systems; automated customer service agents; automated threat
intelligence and prevention systems; and fraud analysis and investigation.

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44 References
Big data and analytics software revenue worldwide from 2011 to 2019 (in billion U.S. dollars)*
Big data and analytics software market worldwide 2011-2019

Description
Source and methodology information
This statistic shows big data and analytics software revenue worldwide from 2011 to 2019. In 2019, the
Source(s) IDC; SAS Institute worldwide revenue from business analytics software amounted to 67 billion U.S. dollars.
Conducted by IDC

Survey period 2011 to 2019

Region(s) Worldwide

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by IDC; SAS Institute

Publication date July 2020

Original source Worldwide Big Data and Analytics Software Market Shares, 2019:
Investment in Data Continues, page 4

Website URL visit the website

Notes: *The market was named as the business analytics software market prior to
the 2016 report. The addition of continuous analytics software,
cognitive/AI software platforms, and search systems market segments led
to the change in the market name.

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45 References
Size of the business intelligence and analytics software application market worldwide, from 2018 to
2023 (in million U.S. dollars)
Global BI & analytics software market size 2018-2023

Description
Source and methodology information
The market size for business intelligence and analytics software applications is forecast to increase worldwide
Source(s) Apps Run The World; Statista over the next few years from 13.9 billion U.S. dollars in 2018 to 16.5 billion in 2023. The business intelligence
and analytics software application market is a subsegment of the enterprise application software market.
Conducted by Apps Run The World; Statista
Enterprise application software - a market with worldwide revenues of 210 billion U.S. dollars in 2019 - aims at
Survey period 2018 responding to the needs of organizations. These software programs make it easier for companies and
businesses to accomplish their corporate goals, by helping to improve supply chain management, manage
Region(s) Worldwide resources, or interact better with customers, among others. Business intelligence and analytics Business
intelligence applications are used to collect and analyze current, actionable data in order to maintain, optimize or
Number of respondents n.a. streamline business operations. Business analytics tools, on the other hand, are used to analyze data to be able
to predict business trends. The leading companies in the business intelligence and analytics market are
Age group n.a.
Microsoft, SAP and IBM, with revenues of 2.6 billion U.S. dollars, 2.1 billion, and 1.9 billion respectively in 2018.
Special characteristics n.a.

Published by Apps Run The World; Statista

Publication date December 2019

Original source appsruntheworld.com

Website URL visit the website

Notes: * Forecast. For this statistic, the figures from 2019 to 2022 were rounded
after being calculated using a constant annual growth rate of 3.6 percent
CAGR, as provided by the source.

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46 References
Public cloud services end-user spending worldwide from 2009 to 2022 (in billion U.S. dollars)
Public cloud services market size 2009-2022

Description
Source and methodology information
The statistic shows the size of the public cloud computing market worldwide from 2009 to 2022. This
Source(s) Gartner encompasses business process, platform, infrastructure, software, management, security, and advertising
services delivered by public cloud services. In 2020, the public cloud services market is expected to reach
Conducted by Gartner
around 257.5 billion U.S. dollars in size and by 2022 market revenue is forecast to exceed 362.3 billion U.S.
Survey period 2009 to 2019 dollars.

Region(s) Worldwide

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by Gartner

Publication date November 2020

Original source gartner.com

Website URL visit the website

Notes: * Forecast The cloud advertising segment was removed from Gartner's
public cloud services forecast segments starting from 2017.

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47 References
Cloud services market spending by segment worldwide from 2015 to 2020 (in billion U.S. dollars)*
Cloud computing worldwide revenue 2015-2020, by segment

Description
Source and methodology information
In 2019, Software as a Service (SaaS) represented the largest segment of the global cloud computing market,
Source(s) ITCandor responsible for 125.5 billion U.S. dollars in revenues. Overall, the global cloud computing services market
spendings amounte to 253 billion U.S. dollars.
Conducted by ITCandor

Survey period 2015 to 2020

Region(s) Worldwide

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by ITCandor

Publication date June 2020

Original source itcandor.com

Website URL visit the website

Notes: *The source did not publish data for every year

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48 References
Server shipments worldwide from 2010 to 2019 (in million units)
Global server shipments 2010-2019

Description
Source and methodology information
In 2019, 11.74 million server units were shipped globally, with just over 3.4 million units shipped in the fourth
Source(s) Gartner; IDC quarter of 2019 alone. The total number of servers shipped in 2019 is in line with that observed in 2018.
Conducted by Gartner; IDC

Survey period 2010 to 2019

Region(s) Worldwide

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by Gartner; Infineon; IDC

Publication date March 2020

Original source idc.com

Website URL visit the website

Notes: n.a.

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49 References
Oracle's revenue from FY2005 to FY2020 (in billion U.S. dollars)
Revenue of Oracle 2005-2020

Description
Source and methodology information
Over the past decade, Oracle Corporation`s annual revenue has grown from around 22 billion U.S. dollars to
Source(s) Oracle nearly 40 billion, with fiscal year 2020 marking one of the company`s highest revenue figures to date. The
company`s cloud services and license support segment is its biggest earner , accounting for more than half of its
Conducted by Oracle
overall revenues. Oracle Corporation Oracle was founded by Larry Ellison in 1977, as a tech company primarily
Survey period 2005 to 2020 focused on relational databases. Today Oracle ranks among the largest companies in the world in terms of
market value , and serves as the world`s most popular database management system provider . Oracle`s
Region(s) Worldwide database products have remained popular throughout the years, and the company has more recently widened
its focus to include cloud computing resources as well. Cloud computing Like Oracle, many of the world`s largest
Number of respondents n.a. technology companies have begun to dedicate significant portions of their resources towards the development of
cloud computing platforms and services. Cloud computing allows customers to make use of storage and
Age group n.a.
computing resources without the need for physical server equipment. The public cloud computing market brings
Special characteristics n.a. in hundreds of billions of dollars` worth of revenue each year , and being a relatively new technology, shows no
signs of slowing down.
Published by Oracle

Publication date June 2020

Original source Oracle Corportation Form 10K 2020, page 36

Website URL visit the website

Notes: * Oracle's fiscal year ends on May 31st of each year.

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50 References
Oracle's revenue from FY2015 to FY2020, by region (in million U.S. dollars)
Oracle server revenue 2015-2020, by geography

Description
Source and methodology information
The statistic shows the geographic distribution of Oracle's revenue between fiscal year 2015 and 2020, by
Source(s) Oracle region. In FY2020, Oracle derived about 11 billion U.S. dollars in sales from it's EMEA market.
Conducted by Oracle

Survey period 2015 to 2020

Region(s) Worldwide

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by Oracle

Publication date June 2020

Original source Oracle Form 10-K 2020, page 112

Website URL visit the website

Notes: Fiscal year ends May 31 of each year.

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51 References
Oracle's revenue by business segment from FY2008 to FY2020* (in million U.S. dollars)
Oracle: revenue by segment 2008-2020

Description
Source and methodology information
Oracle`s cloud services and license support division is the company`s most profitable business segment,
Source(s) Oracle bringing in around 27.4 billion U.S. dollars in its 2020 fiscal year. In that year, Oracle brought in annual revenue
of nearly 40 billion U.S. dollars , its highest revenue figure to date. Oracle Corporation Oracle was founded by
Conducted by Oracle
Larry Ellison in 1977 as a tech company primarily focused on relational databases. Today, Oracle ranks among
Survey period 2008 to 2020 the largest companies in the world in terms of market value and serves as the world`s most popular database
management system provider . Oracle`s success is not only reflected in its booming sales figures, but also in its
Region(s) Worldwide growing number of employees: between fiscal year 2008 and 2018, Oracle`s total employee number has grown
substantially, increasing from around 84,000 to 137,000. Database market The global database market was
Number of respondents n.a. forecast to reach a size of 50 billion U.S. dollars in 2017 . Database Management Systems (DBMSs) provide a
platform through which developers can organize, update, and control large databases, with products like Oracle,
Age group n.a.
MySQL, and Microsoft SQL Server being the most widely used in the market.
Special characteristics n.a.

Published by Oracle

Publication date June 2020

Original source Oracle Corporation Form 10K 2020, page 45

Website URL visit the website

Notes: * Fiscal year ends May 31 of each year. SaaS, PaaS, and IaaS: Software,
Platform, and Infrastructure as a Service.

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52 References
Share of revenue by business division of Oracle from 2009 to 2020*
Oracle breakdown of revenue by business division 2009-2020

Description
Source and methodology information
The statistic depicts a percentage breakdown of Oracle's revenue from 2009 to 2020. In its 2020 fiscal year,
Source(s) Oracle Oracle generated 83 percent of its worldwide revenue from its cloud and license business division.
Conducted by Oracle

Survey period 2009 to 2020

Region(s) Worldwide

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by Oracle

Publication date June 2020

Original source Oracle Corporation Form 10K 2020, page 45

Website URL visit the website

Notes: * Fiscal year ends May 31 of each year.

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53 References
Oracle's net income from FY2005 to FY2020 (in million U.S. dollars)
Oracle's net income 2005-2020

Description
Source and methodology information
In its 2020 fiscal year, Oracle reported an annual net income of 10.14 billion U.S. dollars. The 2019 figure
Source(s) Oracle represents the company`s highest net income of all time and an increase of over seven billion dollars compared
to 2018, when the company`s net income was unfavourably impacted by the one-time effects of the U.S. Tax
Conducted by Oracle
Cuts and Jobs Act of 2017. Net income serves as a measure of a company`s overall profitability. Oracle
Survey period 2005 to 2020 Corporation Oracle was founded by Larry Ellison in 1977, as a tech company primarily focused on relational
databases. Today it ranks among the largest companies in the world in terms of market value and serves as the
Region(s) Worldwide world`s most popular database management system provider . The company has been quick to incorporate
cloud-based technology into its service offerings and, as of 2019, its cloud services & license support segment
Number of respondents n.a. accounts for more than fifty percent of overall revenues. In addition to being a record year for the company in
terms of profits, 2019 also marked a highly successful year in terms of overall revenue , as Oracle reported its
Age group n.a.
second straight year where total revenues exceeded 39 billion U.S. dollars.
Special characteristics n.a.

Published by Oracle

Publication date June 2020

Original source Oracle Corporation Form 10K 2020, page 36

Website URL visit the website

Notes: Fiscal year ends May 31 of each year.

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54 References
Oracle's marketing and sales expenses from 2015 to 2020 (in million U.S. dollars)
Oracle: marketing and sales expenses 2015-2020

Description
Source and methodology information
The statistic shows information on Oracle's marketing and sales expense from 2015 to 2020. In Oracle's 2020
Source(s) Oracle fiscal year, the company spent over 8.1 billion U.S. dollars on marketing and sales related activities.
Conducted by Oracle

Survey period 2015 to 2020

Region(s) Worldwide

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by Oracle

Publication date June 2020

Original source Oracle Corporation Form 10K 2020, page 70

Website URL visit the website

Notes: Fiscal year ends May 31 of each year.

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55 References
Oracle's advertising expenses from FY2015 to FY2020 (in million U.S. dollars)
Oracle: advertising expenses 2015-2020

Description
Source and methodology information
The statistic shows information on Oracle's advertising expenses from fiscal year 2015 to 2020. In Oracle's 2020
Source(s) Oracle fiscal year, the company spent approximately 178 million U.S. dollars on advertising, up from 169 million a year
earlier.
Conducted by Oracle

Survey period 2015 to 2020

Region(s) Worldwide

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by Oracle

Publication date June 2020

Original source Oracle Corporation Form 10-K 2020, page 84

Website URL visit the website

Notes: Fiscal year ends May 31 of each year.

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56 References
Oracle's research & development spending between FY2005 and FY2020 (in million U.S. dollars)*
Research & development spending at Oracle 2005-2020

Description
Source and methodology information
The 2020 fiscal year marked a slight increase in Oracle Corporation`s research and development spending, the
Source(s) Oracle yearly total climbing to 6.07 billion U.S. dollars from the 6.03 figure recorded in 2019. Following years of
dramatically expanding R&D budgets, the company seems to have slowed R&D budget expansion and stabilized
Conducted by Oracle
the figure at around six billion. Oracle Founded in 1977, Oracle is a tech company primarily focused on relational
Survey period 2005 to 2020 database technology. Today, Oracle ranks among the largest companies in the world in terms of market value
and serves as the world`s most popular database management system provider. In addition to its investment into
Region(s) Worldwide R&D, the company is also known for its use of acquisitions to promote growth, with high profile purchases
including Sun Microsystems, PeopleSoft, and NetSuite. Research and Development spending The slight
Number of respondents n.a. decrease in R&D spending in 2018 means that Oracle ranks just outside the top 20 companies in the world in
terms of R&D spending . Many of the company`s tech industry peers tend to spend far more on R&D, with Intel,
Age group n.a.
Microsoft, and Alphabet all spending well over ten billion dollars in 2018.
Special characteristics n.a.

Published by Oracle

Publication date June 2020

Original source Oracle Corporation Form 10-K 2020, page 70

Website URL visit the website

Notes: *Fiscal year ends May 31 of each year.

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57 References
Number of employees at Oracle worldwide between FY2007 and FY2020 (in 1,000s)*
Number of employees at Oracle worldwide 2007-2020

Description
Source and methodology information
Between fiscal year 2008 and 2020, Oracle`s total employee number has grown substantially, increasing from
Source(s) Oracle around 84,000 to 135,000. As the database market continues to grow, Oracle has not only reported increases in
employees, but also huge gains in annual revenue . Oracle Corporation Founded in 1977 by Larry Ellison, the
Conducted by Oracle
small database start-up has grown into one of the biggest names in the database market around the world. For
Survey period 2007 to 2020 years, the company`s database products have been some of the most successful and widely used platforms in
the industry. Massive growth in the tech industry and increased need for big data storage and analysis tools
Region(s) Worldwide have transformed the small California start-up into one of the largest companies in the world in terms of market
value . Oracle has shown great ability to adapt to the changing tech environment, quickly establishing itself in the
Number of respondents n.a. cloud services business and constantly improving its database products. Despite the growing presence of free,
open-source database software, Oracle`s quality and reputation within the industry has ensured that it remains
Age group n.a.
one of the most popular platforms in the market .
Special characteristics n.a.

Published by Oracle

Publication date June 2020

Original source Oracle Corporation Form 10-K 2020, page 14

Website URL visit the website

Notes: * Fiscal year ends May 31 of each year ** The increase in the number of
employees is primarily attributable to the acquisition of Sun Microsystems.

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58 References
Values of the top 20 technology brands worldwide in 2020 (in billion U.S. dollars)
Most valuable technology brands worldwide in 2020

Description
Source and methodology information
The statistic depicts a ranking of the top-20 technology companies in 2020 according to their brand value as
Source(s) Kantar Millward Brown calculated by Millward Brown. Apple is ranked as the most valuable technology company worldwide with a brand
value over 352 billion U.S. dollars. Top technology brands - additional information The most valuable technology
Conducted by Kantar Millward Brown; Bloomberg
company, Apple, recorded significant growth. Apple`s global brand value was 309.53 billion U.S. dollars in 2019.
Survey period 2020 In terms of revenue, Apple also reports impressive figures. In 2019, Apple announced its highest annual revenue
to date with 260 billion U.S. dollars, although the other leading tech brands also experienced significant revenue
Region(s) Worldwide growth in that year.

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by Kantar Millward Brown; WPP

Publication date June 2020

Original source Brandz - Top 100 most valuable global brands 2020, page 263

Website URL visit the website

Notes: n.a.

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59 References
Largest software and programming companies worldwide by sales revenue from 2017 to 2020 (in
billion U.S. dollars)
Top pure-play software and programming companies globally 2017-2020, by sales

Description
Source and methodology information
Microsoft was the largest software and programming company worldwide by net sales from 2017 to 2020. In that
Source(s) Forbes year, Microsoft`s sales revenue reached 138.6 billion U.S. dollars. Oracle and SAP ranked in distant second and
third places, earning 39.8 and 31.1 billion U.S. dollars respectively. Enterprise Software Industry In 2019, the IT
Conducted by Forbes
spending on enterprise software amounted to 458 billion U.S. dollars worldwide . The enterprise software market
Survey period 2017 to 2020 is the fastest-growing sector in the IT industry , in comparison to other segments such as IT services and data
center systems. The market includes a wide range of applications such as human resource management (HRM),
Region(s) Worldwide enterprise resource planning (ERP), customer relationship management (CRM), office suites, etc. However, due
to the negative economic impact of the coronavirus (COVID-19) pandemic, the market is expected to witness a
Number of respondents n.a. decline in 2020 with projected revenue of just 426 billion U.S. dollars, down from the earlier forecast of 503
billion. Microsoft Corporation Founded in 1975 by Bill Gates and Paul Allen, Microsoft has grown into one of the
Age group n.a.
most successful tech firms in the world and has experienced years of continued success. Microsoft`s core
Special characteristics Pure play or nearly pure play software companies* business is its productivity and business process segment, from which the company generated 41.16 billion U.S.
dollars in its 2018 financial year . Intelligence cloud, another highly prolific segment, brought in a further 39 billion
Published by Forbes U.S. dollars in that year.

Publication date May 2020

Original source forbes.com

Website URL visit the website

Notes: The source includes only software-focused companies and excludes other
companies such as manufacturers, consulting firms, and IT services
vendors, even if they have large software departments. IBM, for example,
would probably be among the top 10 companies in the world, if its
software division were [...] For more information visit our Website

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60 References
Leading R&D spenders in software and computer services sector worldwide in 2018/19, by
company (in million euros)
Top software and computer services R&D investors worldwide 2019, by company

Description
Source and methodology information
The statistic shows the top 20 R&D spenders in the software and computer services sector worldwide in
Source(s) IRI; Joint Research Centre 2018/19. That year, Alphabet, the parent company of Google, spent around 18.3 billion euros on research and
development.
Conducted by IRI; Joint Research Centre

Survey period 2018 to 2019

Region(s) Worldwide

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by IRI; Joint Research Centre

Publication date December 2019

Original source The 2019 EU Industrial R&D Investment Scoreboard

Website URL visit the website

Notes: n.a.

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61 References
Use of technology vendors by organizations worldwide as of 2019
Technology vendors used by global companies 2019

Description
Source and methodology information
According to a 2019 global IT survey, 65 percent of respondents said that their organizations use Microsoft's
Source(s) Flexera Software products and services heavily. VMware took the second place with 41 percent respondents reporting heavy use.
Conducted by Flexera Software

Survey period July 2019

Region(s) Worldwide

Number of respondents 303

Age group n.a.

Special characteristics Executives and high-level managers in IT with visibility into their
organizations' overall IT budgets. Organizations with at least 2,000
employees.

Published by Flexera Software

Publication date October 2019

Original source Flexera 2020 State of Tech Spend Report, page 21

Website URL visit the website

Notes: n.a.

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62 References
Software industry market share in year to end June 2019, by major supplier
Market share in the software industry by main supplier 2019

Description
Source and methodology information
In the year to end June 2019, Microsoft is the largest vendor in the software industry: the company's products
Source(s) ITCandor accounted for around 4.7 percent of the global software industry. Oracle and IBM round out the top three largest
software vendors in the world, each of which holding over two percent of the trillion-dollar market. Microsoft: a
Conducted by ITCandor
global software giant Founded in 1975 by Bill Gates and Paul Allen, Microsoft has grown into one of the most
Survey period Year to end June 2019 successful firms in the world. The company`s major business ventures include its Windows operating system,
consumer electronics, software packages such as Microsoft Office, and its newer cloud computing offerings.
Region(s) Worldwide Microsoft achieved its highest revenue in their 2020 financial year - with revenues exceeding 143 billion U.S.
dollars . The company has three major business segments: productivity and business processes, intelligence
Number of respondents n.a. cloud, and personal computing . A connected world through software The software industry can be broken down
into the following segments: programming services, system services, open source, and software-as-a-service.
Age group n.a.
Software form the basis of many modern devices/services we have come to rely on in our everyday lives - from
Special characteristics n.a. PCs and smartphones to navigational systems. As more and more devices and appliances become "smart"
devices, the software market will only continue to expand and evolve.
Published by ITCandor

Publication date September 2019

Original source itcandor.com

Website URL visit the website

Notes: n.a.

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63 References
Ranking of the most popular database management systems worldwide, as of June 2020*
Most popular database management systems worldwide 2020

Description
Source and methodology information
As of June 2020, the most popular database management system (DBMS) in the world was Oracle, with a
Source(s) DB-Engines ranking score of 1343.59; MySQL and Microsoft SQL server rounded out the top three. Although the database
management industry contains some of the largest companies in the tech industry such as Microsoft, Oracle and
Conducted by DB-Engines
IBM, a number of free and open-source DBMSs such as PostgreSQL and Apache Cassandra remain highly
Survey period June 2020 competitive. Database Management Systems As the name implies, DBMSs provide a platform through which
developers can organize, update, and control large databases. Given the business world`s growing focus on big
Region(s) Worldwide data and data analytics, knowledge of SQL programming languages has become an important asset for software
developers around the world , and database management skills such as MongoDB and Elasticsearch are seen
Number of respondents n.a. as highly desirable . In addition to providing developers with the tools needed to operate databases, DBMS are
also integral to the way that consumers access information through applications, which further illustrates the
Age group n.a.
importance of the software.
Special characteristics n.a.

Published by DB-Engines

Publication date June 2020

Original source db-engines.com

Website URL visit the website

Notes: * According to the source, the ranking is a broadly a measure of the


following parameters: website mentions; search frequency; technical
discussion frequency; current job offers; professional network profiles;
social network relevance. The source indicates that, according to their
criteria, "when sy [...] For more information visit our Website

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64 References
Leading vendor market revenue share of customer relationship management (CRM) applications
market worldwide from 2016 to 2019
Market share of CRM leading vendors worldwide 2016-2019

Description
Source and methodology information
Salesforce is the leading vendor in the customer relationship management (CRM) applications market worldwide
Source(s) IDC; Salesforce.com; Website (infotechlead.com) with a market share of 18.4 percent in 2019. The company leads the market with a big margin: next in line to
Salesforce are SAP and Oracle with little over five percent shares of the market. CRM global revenues on the
Conducted by IDC
rise Worldwide revenues from the customer relationship management (CRM) software market is expected to
Survey period 2016 to 2019 grow consistently over the next few years and reach over 40 billion U.S. dollars by 2023. CRM is the technology
used to manage a company`s interaction with current and potential customers. Companies use CRM to improve
Region(s) Worldwide their relationships with customers, in order to increase their customer retention rates and ultimately drive sales
growth. Ensuring good customer experience is essential to companies, now more than ever, as it is cited by
Number of respondents n.a. most global organizations as the key driver behind their adoption of digital transformation technologies such as
CRM. Enterprise software Enterprise software refers to the software primarily used to satisfy various business
Age group n.a.
needs. It helps companies meet their goals by for example helping them to track and improve supply chains,
Special characteristics n.a. interact with customers, or manage resources. A wide range of applications exist under the term "enterprise
software" with office suites, customer relationship management (CRM) and business intelligence (BI) being a few
Published by Salesforce.com; Website (infotechlead.com) of them.

Publication date May 2020

Original source salesforce.com

Website URL visit the website

Notes: n.a.

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65 References
Customer service application leading vendor share worldwide in 2018 and 2019
Customer service application vendor share worldwide 2018 and 2019

Description
Source and methodology information
This statistic illustrates the leading vendor share of the customer service application market worldwide in 2018
Source(s) IDC; Salesforce.com and 2019. In 2019, Salesforce was the market leader, with a market share of 45 percent.
Conducted by IDC

Survey period 2018 and 2019

Region(s) Worldwide

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by Salesforce.com

Publication date May 2020

Original source salesforce.com

Website URL visit the website

Notes: n.a.

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66 References
Big data and analytics software market share worldwide by vendor from 2014 to 2019*
Global market share of big data and analytics software vendors 2014-2019

Description
Source and methodology information
This statistic shows big data and analytics software market share by vendor worldwide from 2014 to 2019. In
Source(s) IDC; SAS Institute 2019, Microsoft overtook Oracle to become the leader of the market with a share of 12.8 percent.
Conducted by IDC

Survey period 2014 to 2019

Region(s) Worldwide

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by IDC; SAS Institute

Publication date July 2020

Original source Worldwide Big Data and Analytics Software Market Shares, 2019:
Investment in Data Continues, page 4

Website URL visit the website

Notes: *The market was named as the business analytics software market prior to
the 2016 report. The addition of continuous analytics software,
cognitive/AI software platforms, and search systems market segments led
to the change in the market name.

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67 References
Business Intelligence and analytics tools software market share worldwide by vendor from 2014 to
2018
Global market share of BI and analytics tools software by vendor 2014-2018

Description
Source and methodology information
This statistic shows business Intelligence and analytics tools software market shares by vendor worldwide from
Source(s) IDC; SAS Institute 2014 to 2018. In 2018, SAP held a market share of 8.6 percent in the business Intelligence and analytics tools
software market.
Conducted by IDC

Survey period 2014 to 2018

Region(s) Worldwide

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by SAS Institute

Publication date October 2019

Original source Worldwide Big Data and Analytics Software 2018 Market Shares, page 3-
4

Website URL visit the website

Notes: n.a.

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68 References
Distribution of cloud computing market revenues worldwide from 2015 to June 2019, by vendor*
Global cloud computing revenue share 2015-2019, by vendor

Description
Source and methodology information
The statistic shows the market share held by the leading cloud computing vendors worldwide in 2015, 2016 and
Source(s) ITCandor the year to June 2019. In the year to June 2019, Microsoft took in the greatest portion of cloud computing
revenue, controlling 11.7 percent of the market. Overall, the cloud computing market was valued at 246 billion
Conducted by ITCandor
U.S. dollars in that year.
Survey period 2015 to 2019

Region(s) Worldwide

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by ITCandor

Publication date September 2019

Original source itcandor.com

Website URL visit the website

Notes: *The source did not publish data for every year

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69 References
Share of the cloud applications market by leading vendors worldwide in 2018
Leading cloud applications vendor market share worldwide 2018

Description
Source and methodology information
This statistic shows the market share held by the leading cloud applications vendors worldwide in 2018. In 2018,
Source(s) Apps Run The World Microsoft overtook Salesforce to become the leader in the market, controlling around ten percent of the global
cloud applications market share.
Conducted by Apps Run The World

Survey period 2018

Region(s) Worldwide

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by Apps Run The World

Publication date December 2019

Original source appsruntheworld.com

Website URL visit the website

Notes: n.a.

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70 References
Cloud infrastructure as a service (IaaS) and platform as a service (PaaS) revenue vendor share
worldwide in 2019 and 2020
Global cloud IaaS/PaaS vendor revenue share 2018-2020

Description
Source and methodology information
With a revenue share of 24.3 percent in the year to end March 2020, Amazon is the leader in the global IaaS
Source(s) ITCandor and PaaS market. IBM is Amazon's biggest competitor, having secured a market portion of 16 percent in the
same period.
Conducted by ITCandor

Survey period 2018 to 2020

Region(s) Worldwide

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by ITCandor

Publication date June 2020

Original source itcandor.com

Website URL visit the website

Notes: n.a.

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71 References
Current and planned usage of public cloud platform services running applications worldwide as of
2020
Public cloud platform usage and adoption worldwide 2019, by service provider

Description
Source and methodology information
As of 2020, around 76 percent of technical professionals from industries around the world stated that their
Source(s) RightScale; Flexera Software organization was currently running apps using Amazon Web Service (AWS), with an additional 12 percent
stating that they were experimenting with the use of AWS apps. The second most popular service was
Conducted by RightScale; Flexera Software
Microsoft`s Azure, a cloud platform service through which 63 percent of respondents stated their organization
Survey period First quarter 2020 was running applications. Cloud computing as-a-service One of the most prevalent ways for companies to utilize
cloud computing is to take advantage of the various "as-a-service" options available from many of the world`s
Region(s) Worldwide largest tech companies. These services provide organizations with access to computing power, software, and
other cloud-related functions without the need for in-house hardware. The software-as-a-service market alone is
Number of respondents 750 expected to grow well past the 150 billion U.S. dollar mark by 2020 , while the infrastructure-as-a-service market
is expected to reach around 50 billion itself by then . Companies such as Amazon, Microsoft, and Google have
Age group n.a.
all been quick to incorporate cloud services into their offerings, providing small and mid-sized companies with the
Special characteristics Technical professionals across a cross-section of organizations opportunity to utilize cloud computing resources without the need for extensive investments into hardware.
Having only introduced the business segment in 2014, Microsoft`s intelligent cloud segment has grown rapidly ,
Published by Flexera Software rivalling even the company`s long-established personal computing segment in terms of revenue generation.

Publication date April 2020

Original source 2020 State of the Cloud Report, page 50

Website URL visit the website

Notes: n.a.

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72 References
Market share of the global server market by vendor from 2017 to 2019
Global server share by vendor 2017-2019

Description
Source and methodology information
In 2019, Dell was the leader in the global server market with a market share of 20.8 percent, whilst Hewlett
Source(s) ITCandor Packard Enterprise (HPE) came in second with a market share of 16.7 percent. The total revenue of the global
server market amounted to about 75.6 billion U.S. dollars in that same period.
Conducted by ITCandor

Survey period 2017 to 2019

Region(s) Worldwide

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by ITCandor

Publication date March 2020

Original source itcandor.com

Website URL visit the website

Notes: n.a.

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73 References

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