PSPA

273 HR & Personnel

Management
Chapter 1
 Learning Objectives

1.  Explain what human resource

management is and how it relates to the
management process.
2.  Briefly discuss and illustrate each of the
important trends influencing human
resource management.
3.  List and briefly describe important
traits of today’s human resource
managers.
4.  Describe four important human
resource manager competencies.
•  5. Outline the plan of this book.
WHERE WE ARE NOW…

Copyright © 2011 Pearson Education 1–4

 Learning Outcome 1

Explain what human

resource management
is and how it relates to
the management process.

 Managers?
•  manager is someone who is responsible for
accomplishing the organiza+onʼs goals

•  who does so by managing the efforts of the

organizaConʼs people.
 The Management Process
Planning

Controlling Organizing

Leading Staffing

Copyright © 2011 Pearson Education 1–7

 Defini+on
Human resource management (HRM)
•  the process of acquiring, training, appraising,
and compensaCng employees,

•  and of aIending to their labor relaCons,

health and safety, and fairness concerns.
 Personnel Aspects of a Manager’s
Job
•  Conducting job analyses
•  Planning labor needs and recruiting job candidates
•  Selecting job candidates
•  Orienting and training new employees
•  Managing wages and salaries
•  Providing incentives and benefits
•  Appraising performance
•  Communicating
•  Training and developing managers
•  Building employee commitment
 And what a manager should know
about:

● Equal opportunity.
● Employee health and safety.
● Handling grievances and labor relaCons.
 Why Is Human Resource
Management Important to All
Managers?

 Personnel Mistakes
•  Hire the wrong person for the job
•  Experience high turnover
•  Have your people not doing their best
•  Waste time with useless interviews
•  Have your firm in court because of discriminatory
actions
•  Have your firm cited for unsafe practices
•  Have some employees think their salaries are unfair
and inequitable relative to others in the organization
•  Allow a lack of training to undermine your
department’s effectiveness
•  Commit any unfair labor practices
 improving Profits And Performance
•  More important, it can help ensure that you
get results—through people.
•  Human resource management methods can
help any line manager/supervisor (or HR
manager) boost his or her teamʼs and
companyʼs levels of engagement, profits and
performance.
 You may spend +me as Human
Resources Management
you might spend 3me as a human resource
manager

 HR for small Businesses
•  you may well end up as your own human
resource manager.