INTERNATIONAL SAP REAL ESTATE

MANAGEMENT EXCHANGE 2010

September 14–15, 2010
Lisbon, Portugal

In cooperation with
welcome
INTERNATIONAL SAP REAL ESTATE
MANAGEMENT EXCHANGE 2010
September 14–15, Lisbon, PORTUGAL

In today’s new economic reality, real estate management is becoming key to running businesses more
effectively, contributing to your sustainability goals and supporting your company’s growth.
In fact, real estate management is becoming an important C-level topic. Consequently, real estate
lifecycle management as a strategic business activity needs reliable operational and decision support.

At our exchange you will hear how SAP solutions support the various phases of real estate lifecycle
management, including investment planning, construction project monitoring, lease and space
Christian Krämer management, and facilities management with full integration into SAP® ERP Financials.
Director, Product
Management Whether you work in the commercial or corporate real estate business, hear how SAP solutions
SAP meet your needs in real estate lifecycle management across various industries. During the event
you will have the opportunity to learn first hand from customers about their experiences.

Developed with you in mind, the interactive format of this real estate exchange gives you optimum
access to the experts and optimum time to work through your questions and issues. Choose from
the interactive sessions designed specifically to meet your individual needs:

Basic information
• Functional overview about real estate lifecycle management with SAP solutions
• Key factors for a successful implementation

Advanced knowledge
• Property management and geographical information systems (GIS)
• Facilities management and computer-aided design (CAD) systems
• Asset management with analytics

Expert details
• Innovations and enhancements to SAP Business Suite that will affect real estate lifecycle
management

A truly invaluable investment of your time. Find answers to your most critical questions and
solutions to your real estate management issues. Get access to SAP product management,
development, and consulting, plus experts from key SAP customers and partners, and take away
useful tips, tools, and advice to become more successful in your business.

My colleagues and I look forward to meeting you in Lisbon.

Regards,

Christian Krämer
Director, Product Management
SAP
Event Highlights
INTERNATIONAL SAP REAL ESTATE
MANAGEMENT EXCHANGE 2010
September 14–15, Lisbon, PORTUGAL

At this highly interactive event

SAP experts will outline the
latest tools, techniques, and
tips to help you fully get to grips
with the SAP® Real Estate
Management application.
Packed with best-practice customer
case studies, news, and updates from
SAP and expert interactive sessions
specially designed to accommodate all
knowledge levels – this is your
opportunity to take home best practices
that you can roll out within your own
organization.

Who Should Attend and Why

This event offers valuable presentations
and key insights for real estate and
facility management professionals.
This is the only event in Europe where
you can:
• Discover how the SAP ERP
application helps you to optimize the
entire real estate lifecycle
• Learn more about the strategy for the
SAP Real Estate Management
application and SAP ERP
• Discover how SAP Real Estate
Management is being deployed and
used across different industries
• Understand the functionalities of
SAP Real Estate Management
• Understand the value of SAP Real
Estate Management for commercial,
corporate, and public real estate
managers
• Meet SAP consultants and solution
engineers
• Learn more about services and
additional products provided by the
SAP partners who specialize in
SAP Real Estate Management
• Network with your peers in an
informal and interactive environment
• Join the fast-growing community of
SAP Real Estate Management users
Exhibition Area Your Event Registration Includes
Visit the exhibition area where specialist • Two days packed with expert
SAP partners will: sessions and customer case studies
• Explain their products and services • An exhibition of international SAP
• Give you their vision of how your partners that specialize in the real
company can be supported by estate management application from
SAP Real Estate Management SAP
• Explain how SAP Real Estate • Lunch and coffee breaks
Management can benefit your • An evening event at the end of the
organization first conference day
• Dedicated networking breaks that
Evening Reception allow ample time for trading ideas with
speakers and partners
Unwind and enjoy an evening where you • Conference presentation
can discuss your issues with your peers documentation (to be downloaded
and the experts, make new contacts, from the Internet after the event)
and meet colleagues in a relaxing
environment.
Meet SAP
Come and meet SAP solution management, development, sales,
and consulting experts and learn about our plans. If you are
interested in arranging a meeting with one or more of our experts
at this event, please contact Clare Wagg at c.wagg@tacook.com.
Agenda
Tuesday, September 14, 2010

8:30 a.m. Registration and Coffee

9:00 a.m. Welcome to Lisbon

Thomas Cook, Managing Director, T.A. Cook Conferences

9:10 a.m. Real Estate Lifecycle Management: End-to-End Process Support from Investment Idea to Maintenance
• Cost pressure, evolving markets, environmental compliance, and demographic change
• Embedded analytics, simplification, and on-device demo
• News on the innovations and enhancements to SAP Business Suite that SAP will be delivering in 2010
Christian Krämer, Director, Product Management, SAP

9:55 a.m. City of Cape Town – Value Creation with SAP ERP Case Study: Public Sector, South Africa
• Requirements in a large metropolitan city
• Implementation experiences
• Fundamental changes over a very wide range of government services
• Value creation and benefits
Ian Kirkwood, Head: SAP Real Estate, City of Cape Town

10:45 a.m. Morning Refreshments

Track A Track B

11:15 a.m. Overview of SAP Real Estate Management:
Features and Functions
• The real estate lifecycle
• Solution overview and solution map
• Real estate business processes
• Demo of core processes
• Example and benefits of a
preconfigured solution
Ignacio Artola, Senior Manager, Accenture
Property Management and Geoinformation
• The strategic dimension of land management
processes for corporate and commercial real
estate customers
• The role of the property manager and his
interaction with customers, internal business
partners, and public authorities
• Case study: Real estate and land management
at City of Cape Town
• Geo.E – SAP’s answer on how to establish
sustainable land management solutions
• The key benefits of Geo.E for the City of
Cape Town
Stephan Albrecht, Principal Consultant,
Real Estate Management, SAP
Enrique Yaptenco, Senior Consultant,
ESRI Suisse SA
Ian Kirkwood, Head: SAP Real Estate,
City of Cape Town

1:00 p.m. Lunch

For more information, visit www.tacook.com/realestate

Agenda
Tuesday, September 14, 2010
Track C
2:15 p.m. Key Factors for a Successful Implementation
• Main challenges for the organization
• Process-oriented implementation approach
• Benefits of process orientation
• Integrated change management
Arne Moeller, Senior Manager, Solution Unit Real
Estate Management, IDS Scheer AG
4:00 p.m. Afternoon Refreshments
4:30 p.m. Towards Process Driven Use of the SAP Solution:
From Zero to Max with SAP Real Estate Management
• SAP Real Estate Management as a catalyst to align real estate management processes
• How does SAP software support Ymere’s information and communication technology (ICT) vision?
• The importance of service-oriented architecture (SOA)
• Lessons learned and next steps
Arjan van Dijk, CIO, Ymere
5:15 p.m. Close of Day One
6:30 p.m. Evening Reception
For more information, visit www.tacook.com/realestate
Track D
Facilities Management and Computer-Aided Design
(CAD)
• Overview: The role of the facility manager
• CAD graphic integration solution 3.0 –
new features for corporate and real estate
customers
• Space and contract management, move
management, and permanent occupancy
• Maintenance room directory, notifications,
and work orders
• Geographic information systems (GIS)
functionality and other processes
• Graphic support for portal solutions
• Overview of technologies
Dr.-Ing. Dirk Ranglack, CEO, KORASOFT GmbH
Stephan Albrecht, Principal Consultant,
Real Estate Management, SAP
Case Study: Housing, The Netherlands
Agenda
Wednesday, September 15, 2010

9:00 a.m. Welcome Back

Thomas Cook, Managing Director, T.A. Cook Conferences

9:10 a.m. Energy Management, Energy Procurement, and Energy Efficiency Case Study: Retail, Germany
at METRO Group (MEM)
• The main aspects of energy management at METRO Group
• Energy management and SAP solutions
• How smart energy management adds value to real estate
• The METRO Group energy management system
Olaf Schulze, Managing Director, METRO Group Energy Production & Management GmbH (MEM)

10:00 a.m. Morning Refreshments

Track E Track F

10:30 a.m. Innovations and Enhancements to SAP
Business Suite That Affect Real Estate Lifecycle
Management
• Asset management: New functionality for
project management
• Property management: Improved functionality
for lease administration
• Facilities management: Improved end user
experience for maintenance and repairs
Dr. Anke Köppe, Development Manager, SAP
Franz Kehrein, Solution Manager Real Estate, SAP
Asset Management and Analytics
• Overview: The role of the asset manager
• Future challenges for real estate asset
management
• From process design to an integrated and flexible
asset management solution
• Advantages and experiences using the SAP
BusinessObjects solution portfolio
• Case study: Business planning and consolidation
reporting
Jörn-E. Wolff, Real Estate Management D/A/CH,
IDS Scheer AG

12:15 p.m. Lunch

For more information, visit www.tacook.com/realestate

Agenda
Wednesday, September 15, 2010

1:30 p.m Planning and Reporting for Real Estate Funds with the Case Study: Financial Services, Germany
SAP NetWeaver Business Warehouse (SAP NetWeaver BW) Component:
The Single Point of Truth for Your Business Data
• One data warehouse as the single data source: Reporting and analysis on an international
real estate portfolio
• Planning from a single contract to the return of the complete funds: Integrated planning solution
• Dashboard, Web report, or spreadsheet: Reporting front-ends that fit every user’s need
Markus Schmid, Senior Project Manager, DekaBank

2:15 p.m. Refreshments

2:30 p.m. Government Property Management for Perm Region Case Study: Public Sector, Russian Federation
(Russian Federation)
• Business requirements
• Public sector property management business processes overview
• Public sector property management solution overview
• Value for the property management department
Irina Oskina, RE-FX Project Team Leader, Department of Registry and Information Technology,
Perm Region Property Management Agency
Alexander Koptev, SAP CIS RE-FX Consultant, SAP

3:15 p.m. SAP Solutions for Enterprise Asset Management: Strategy and Outlook
• Today’s trends and challenges
• How does SAP address resulting customer needs?
• What is new in SAP Business Suite 7 Innovations 2010
• Exploring the roadmap for enterprise asset management
Christian Krämer, Director, Product Management, SAP

4:00 p.m. Closing Comments

For more information, visit www.tacook.com/realestate

conference sponsors
INTERNATIONAL SAP REAL ESTATE
MANAGEMENT EXCHANGE 2010
September 14–15, Lisbon, PORTUGAL

Premium sponsors

Accenture is a global management consulting, technology services, and outsourcing company, with more than 181,000 people
serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries
and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients
to help them become high-performance businesses and governments. The company generated net revenues of US$21.58
billion for the fiscal year ended August 31, 2009.

For more information, please visit www.accenture.com.

With annual sales of more than $700 million, ESRI has been the world leader in the geographic information system (GIS)
software industry for over 40 years. As the leader in GIS technology, ESRI offers innovative solutions that will help you create,
visualize, analyze, and present information better and more clearly. Real estate related organizations around the world are using
ESRI’s ArcGIS software for server, desktop, and mobile applications using the Web as the main communication channel.
ESRI provides powerful GIS solutions to more than 300,000 clients in more than 200 countries. ESRI is an SAP software
solution partner. Our products have SAP-certified integration with SAP NetWeaver®.

For more information, please visit www.esri.com/industries/real_estate.

IDS Scheer and Software AG are the global leaders in business process excellence. Our 40 years of innovation include the
invention of the first high-performance transactional database, Adabas; the first business process analysis platform, ARIS;
and the first B2B server and SOA-based integration platform, webMethods.
We are unique in offering the world’s only end-to-end – and easiest to use – business process management (BPM) solutions,
with the lowest total cost of ownership. Our industry-leading brands, ARIS, webMethods, Adabas, Natural, and IDS Scheer
Consulting represent a unique portfolio for process strategy, design, integration, and control; SOA-based integration and data
management; process-driven SAP implementation; and strategic process consulting and services.
Software AG had revenues of €847 million in 2009 and has more than 6,000 employees serving 10,000 enterprise and public
institution customers across 70 countries. Our comprehensive software and services solutions allow companies to continuously
achieve their business results faster. The company is headquartered in Germany and listed on the Frankfurt Stock Exchange.
For more information, please visit www.ids-scheer.com.

KORASOFT is an independent software integrator based in Frankfurt, Germany. The company focuses on implementation
projects in the area of facilities management. Based on extensive project experience, KORASOFT’s key capability is to help
customers merge SAP ERP data with the world of vector information systems, including CAD, CAFM, and GIS. Its experience
stretches from SAP Real Estate Management to SAP Strategic Enterprise Management, covering the entire facilities lifecycle.
KORASOFT’s approach provides a comprehensive, easy-to-use solution that integrates existing floor drawings and geographical
maps into alphanumeric property data managed by SAP ERP. KORASOFT works closely with SAP Consulting to develop and
enhance its solutions. Within the English-speaking world, KORASOFT has been mainly working with the Americas’ Real Estate
community and SAP America with solutions, implementation, and demonstrations of integration between SAP Real Estate
Management and CAD/GIS systems.
For more information, please visit www.korasoft.net/en.

Standard sponsor

Modern facility management supports and automates facility management processes and is geared towards maximizing
efficiencies in real estate processes. CIDEON offers, with the CAFM Suite, the ideal extension to SAP software. This solution
focuses on integrating CAD drawings for facility management processes and reports right into SAP software.
CIDEON software supports direct integrations into the SAP Product Lifecycle Management (SAP PLM) application for various
CAD systems.
For more information, please visit www.cideon-software.com/site/d/en/software.
registration
PLEASE COPY AND FAX TO +44 (0)121 222 4137 OR
REGISTER ONLINE AT www.tacook.com/realestate

I want to register for the International SAP Real Estate Management Exchange on Registration Office
September 14‒15, 2010. T.A. Cook Conferences
Cornwall Buildings
There are limited places available for the evening event on September 14, 2010. 45 Newhall Street
Birmingham B3 3QR
Please mark your intention to attend here: United Kingdom
T: +44 (0) 121 222 4138
F: +44 (0) 121 222 4137
Participant (please complete clearly in block capitals) E: info@tacook.com
www.tacook.com/realestate

Last Name First Name/Title Conference Venue

Sofitel Lisbon Liberdade Hotel
Avenida Da Liberdade 127
Company Industry 1269-038 Lisbon
PORTUGAL
Tel: +351 21 3228300
House No./Street Town/City www.sofitel.com
Event Fees
Postal Code Region/State
Early-Bird Fee** Standard Fee

Country E-Mail SAP Customers €790* €990*

and Prospects

Telephone Fax SAP Partners and €990* €1190*

External Consultants

Date Signature * Plus 21% Portuguese VAT
** Early-bird cutoff date is July 30, 2010

The attendance fee includes participation in the event,

lunch on both days, refreshments, an evening reception,
Invoice address, if different and documentation material for download. Please
note that costs for accommodation and travel are not
Last Name First Name/Title included in the registration fee.
Registration Cancellation
Company and Substitutions
All cancellations must be received in writing. Please
fax your cancellation notice to +44 (0)121 222 4137
House No./Street Town/City or send an e-mail to info@tacook.com before the
August 27, 2010, deadline. In this case you will
be liable to pay an administration charge of €125.
Postal Code Region/State Registrants whose cancellations are received after
August 27, 2010, or who do not attend without
canceling will be liable for the full registration fee.
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Substitutions must be received in writing, addressed to
the registration office, and include the details of both
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partners about products, services, and other activities, and I give my permission, which I can revoke at any time,
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for my data to be stored for this purpose on an international server by SAP AG or one of its affiliated companies.
It may be necessary for reasons beyond the control
Please use my data only for this transaction. I do not wish to receive any further information from SAP AG or its of the organizer to alter the contents and the timing
affiliated companies and business partners. of the program or replace speakers. The organizer
reserves the right to cancel the exchange in the event
of an insufficient number of registrants. In this case,
Position registrants will be reimbursed for the registration fee
only. Cancellation of travel reservations and hotel
Managing Director Department Manager Project Team Member reservations is the exclusive responsibility of the
Area Manager Project Leader Other registrant.
Contact for Inquiries
Department Patricia Clemas Sánchez
T: +44 (0) 121 222 4138
Portfolio Management Sales/Marketing Construction F: +44 (0) 121 222 4137
Real Estate Management IT/Business Analysis Service/Maintenance E: p.clemas@tacook.com
This event is organized by T.A. Cook Conferences
Facility Management Consulting Other in cooperation with SAP.

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