Material

1
1. Can we set Windows firewall in Win XP OS without SP2 - yes

2. Types of VPN’s are? Remote,internet and intranet
3.What does Tcp/IP support? --> Ethernet
30. Correct steps to create the recipient policy?
31. The system shows less memory than actual memory. How to fix it? ADD RAM to
it
33. Sensitive data security is undoubtedly a major issue in VPN –False
36. The most basic tasks of DNS is to translate hostnames to IP address – True
38. VPN offers inbuilt virus protection –False
39. Which layer in the Active directory is present according to the OSI reference
model? layer 3
55. Can printer be shared in Microsoft win SP2? YES
62. Packet filtering is needed in order to enhance security of VPN server – True
72. What type of trust configured between 2 domains provides a one way access? a.
2 way external
80. Protocol used to resolve Netbios name to IP address?- LMHOSTS, WINS
88. Is VPN inbuilt security? Yes
91. What is the command to reset Winsock stake? NETSH WINSOCK RESET
102. Antimalware is a ? Antivirus
Where is AD data stored? a. Hardware of DC
132. Which protocol to be installed to enable DHCP and DNS in client system? TCp/IP
136. RJ-45 connectors can maximum hours 12 pairs of wires? False
139. Which domain function level allows addition of Win2000 and Win 2003 domain
controllers? Windows 2003 native mode
142. VPN Components? The three main components of VPNs are tunnels, Appliances
151. There are 2 hard disks, 1 is primary partition and another is secondary partition.
What will be the default disk drive which is a secondary partition available in the
primary partition disk? D
Token rings use hubs as connectivity devices? True.
25 Can FAT 32 be converted to FAT 16? YES
26 What are the steps to convert FAT 32 to FAT 16? – Format I:/FS:FAT
8. Abbreviate IMCP –INTERNET MESSAGE CONTROL PROTOCOL
226. Which of the following will connect a cable modem to a wireless router? Serial
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2
253. Users are authenticated on front end server on?? Basic (Authenticate)
257. Where is AD data stored? a. Hardware of DC
7. Users are authenticated on front end server on??. Basic (Authenticate)
15. Which of the following about Modem is true? (Check box type) a. Modem is a
modulator and demodulator b. Modem has a data transfer speed of 54Kbps c. Modem
works through Telephone d.ALL the ABOVE
17. Zones in AD a. Forward Zone b. Reverse Zone c. AD integrated zone d. All the
above.
16. Version of outlook(select all that are correct) 97 98 2002 2000
7. What is known as Brain of the computer? a) RAM b) CPU c) Input d) Output 3.
Which of these will refresh at regular intervals?? DDRAM
14. You play a game and after it, your icons larger in size than before. What is the 1st
step you will do to resolve it? Change screen resolution
35. What schema that you don’t find in AD schema? .UHC
40.In AD ……….? NTFS 5.0
120.What will get automatically enabled when password never expires option is
selected. Password never expires
122.I/p device next to Joystick track ball
145. Tools for creating GP objects (select the correct one e. Gpedit.msc
176.What is known as a critical wireless device? WLAN/WEP (not sure)
196.Which one does not need a network card? Handheld device
199.IP address is conflicted. What will you do? a. Uniquely give the ip address
15. How will you troubleshoot if BSOD occurs? Driver roll back
12.The program is permanently stored in ROM is called as firmware
1 Can we set Windows firewall in Win XP OS without SP2?
Ans. yes
What is VPN?
Ans. VPN is a private network that makes use of a public network (such as the
Internet), while maintaining security and privacy through encryption and security
procedures
2 Types of VPN’s are?
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3
Ans. Intranet, Extranet, Remote Access
3 What is Tunneling?
Ans. Tunneling is a way in which data is transferred between two networks
securely.
4 What is Encryption?
Ans. Encryption is the act of turning a block of plain text or other raw data (such
as binary computer files) into "cipher text," encoded blocks of text.
5 What is DHCP used for?

Ans. Protocol used to assign IP address automatically
6 NAT means?
Ans. Network address translation
1. What does Tcp/IP support?
a. Modem dial up
b. Token ring
c. Ethernet
d. NWLink
2. Token rings use hubs as connectivity devices?
3. What of the following file system for file and folder level permission? NTFS
4. Choose one of the following steps to resolve the Winsock error
Start->Run type (netsh winsock reset) hit enter and reboot or

Download windows fix
5. VPN connections provide end – end security and doesn’t provide security
between the client and VPN server – True or False - False
6. Exchange server 2003 routing groups can be connected to another.
a. Using cal connectors ( There is nothing like this)
b. Using SMTP ( if you want the routing grps to use only SMTP
protocol)
c.Using routing groups
d. X.400 connections ( In case of slow link)
7. Domain function level s/p only win NT 4.0 & win 2003 server DC
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4
a. Mixed mode
b. Win 2003
c.Win 2003 interim
8. Which is the correct step for 2000 perform AD restore operation?
a. Copy SYSVOL & NETLOGON to restore folders from CD
b. Open backup utility>advanced mode link
c.Open backup restore > start restore > ok
9. Domain function level allows addition of win 2000 and win 2003 DC’s
a. Win server 2003 interim
b. Windows 2000 mixed mode
c.Win server native mode
d. Win server 2003
10. How can an exchange be configured as a front end server?
a. POP 3,IMAP 2,HTTP 5
b. POP 3,IMAP 4,HTTP 1
c. POP 3, IMAP 4,SMTP
d. POP 3,SMTP,IMAP 1-4
11. What will you do when you get an error message “Invalid media type”
a. Chkdsk
b. Command.com
c.Format
d. Diagnostic
12. What is the logical component used to link multiple domain trees?
a. Forests
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5
b. Servers
c.Domain Controllers
d. WAN link
13. You are about to install second IPE which has only one adaptor. Your first
hard drive will still be boot drive.
a. As a secondary
b. As a master
c.As a slave
d. As a primary
14. Site – Site VPN connect geographically dispersed sites – True
15. Tabs in service properties
a. General
b. Depen(Sorry not sure what’s the option)
c.Logon
d. Recovery
(General, Logon, Recovery, dependencies)
16. Steps to delete existing storage groups?
a) In the console tree, expand Server Configuration, and then click

Mailbox
b) In the result pane, select the server from which you want to remove the
storage group.
c) In the work pane, select the storage group that you want to remove, and
then click Remove
d) A warning appears asking, "Are you sure you want to remove <selected
storage group>?" Click Yes
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17. Internet connections firewall can be enabled in Internet connection

sharing(ICS)-False-> Only possible for ICF and LAN.
18. Toplevel domain in http://www.mail.cognizant .com
a. Mail.cognizant.com
b. Cognizant
c.www
d. com
19. What hardware and software will support plug and play concept?-
peripheral motherboard device
20. LDAP search filters cant be modified in default recipient policy – True or
False
21. Which of the following will connect cable modem to a wireless router
a. Wirelessly
b. Coaxial
c.Ring cable
d. Twisted pair
22. What is cryptography? Practice and study of hiding information
23. Post error code of 6XX indicates a problem with the Memory error
24. Which of the following are new facilities included in Win SP3 that are not
included in SP2? A product can be used for 30 days without KEYS and
after which it can be registered.
25. Where will you check the exchange server database last successful backup?
Back up logs.
26. What is the command to give IP address detail in Win95 operating system?
winipcfg
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27. How will you create partition in Win SP2? diskmgmt
Run -> comp.mgmt -> Local users and Groups-> Groups ->
Administrator -> New group
28. What is DSL? Digital Subscriber Line
29. What is FRU? Field Replaceable Unit
31. The system shows less memory than actual memory. How to fix it? ADD
RAM to it
32. Right options to create a user account in Winxp?
Control Panel->user accounts->type the name and click next->

select desired account type and click create account.
33. Sensitive data security is undoubtedly a major issue in VPN – True or False
34. How will you start disk management service?
Login as ADMIN, start->RUN->compmgmt.msc(enter)->In console tree, click

disk management.
35. What is the primary function of DNS server? Primary source for Name
resolution
or False
37. Which of the backup type purge committed transaction logs after successful
completion of backup process? Full Back UP
38.VPN offers inbuilt virus protection – True or False ()
model?
40. How to create a child domain?
41. Can FAT 32 be converted to FAT 16?- Yes by executing a cmd
42. What are the steps to convert FAT 32 to FAT 16?
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8
43. Types of storage limit [Check box question]
44. IRQ use how many address?
a. 16
b. 64
c.32
d. 8
45. Is the create password reset disk available in Win XP?
Option available. Control Panel->user accounts->Select any account and

then click on “Prevent a forgotten password”
46. What is the usage of chk-dsk command?
47. Type of trust which allows the users to access resources in unidirectional
way to create a forest root domain?
48. Problem for 8 beeps?
The system can not find your video card
Note:
1,2,3 beeps at Boot indicate defective memory
Beeps when you start the computer are the codes to alert you the
problem:
Beep 1 means everything is ok
Beep 2 means CMOS settings needs to be set
Beep 8 means the system can not find the video card
Beep 1(LONG) means the system can not find any RAM
49. Permission allows users to read and send messages in mailbox? Full
Mailbox Access permission
50. Types of restores in AD? Authoritative and Non- authoritative
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51. How does security concern in DSL/cable is handled?
52. What is virus?
53. Expand ISPN
54. Recommended method of restoring and backup AD database?

Authoritative
55. Can printer be shared in Microsoft win SP2?
56. Define VPN connection- Secure, creates a tunnel
57. Goal of ICF?- prevents non authorized connections
58. What happens when replication enabled option is selected?
59. Which info contains in system state backup info stored in Public folder? AD,
IIS Metabase, System Registry
60. How to create users account in Win XP?
61. Procedure to grant permission for creating a top-level public folder?
or False
63. Which domain functional level support only win2003?
64. How to delete a partition of a logical drive?
65. What is the logical structure of a AD forest?- Forest
66. Tracks of HDD are further divided into?-sectors
67. What kind of connectors does analog modem use?
a. RJ – 45
b. RJ – 11
c.BNC
d. SCSI
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68. We set windows firewall in WIN XP OS without SP2. True or FalseTrue
69. What are the functions of VPN?
70. What are the functions of DNS server?
71. In which hierarchy AD forest is built?
a. Down top
b. Top Down
c.Forest
d. Tree
72. What type of trust configured between 2 domains provides a one way
access?
a. 2 way external
b. Internal
c.Simple
d. One way incoming for external trust
73. File system that allows File and Folder level permission?
a. Fat 16
b. Fat 32
c. NTFS
d. Fat
74. How do you create a public folder?
a. None
b. At the time of the installation
c. You can create only through e mail client
d. Installation cd
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75. Which of the following will connect a cable modem to a wireless router?
a. Coaxial
b. Wirelessly
c.Cat5 cable
d. Serial
76. Which of the following in exchange server 2003 allows you to create a public
folder?
a. AD users and computers
b. OWA
c.ESM
d. None
77. What is the expansion of NAT?
Network Address Translation
78. What is the expansion of GAL?
Global Address List
79. What is the expansion of DNS?
Domain Name System
80. Protocol used to resolve Netbios name to IP address?- FQDN
81. What are the ways to Implement and Config DNS
a. Forward look up
b. Dummy DNS
c.Naming Schema
d. Reverse look up
82. What are the components of VPN?
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Protocal, security, appliances.
83. Default domain functional & most functional interim of DC
a. Win 2003 interim
b. win 2003
c.Mixed mode
d. Native mode.
84. Unable to establish VPN.
a. Account lock
b. A/c disable (Sorry forgot the other options)
85. Tracks on HDD are divided into.
Sectors
86. ISDN?
Integrated Services Digital Network
87. If there is no boot in PC? First what will you check. – Power Supply
88. Is VPN inbuilt security? (Yes/ No).
89. What are all will be available in service pack?
90. What command is used to configure ip address in win 95 OS.-winipcfg
91. What is the command to reset Winsock stake?
92. Mouse stops working even after restarting the machine. ? What will you
check first?
93. Enable message tracking in exchange 2003.
94. Address does IRQ have? 2
95. What are the types of restore in AD?-Authoritive and non authorative restore
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96. How will u create Global Address List?
97. NAT?
98. Types of limit.
99. Default letter where primary/ secondary drive store (Not the real question).
100. CD- ROMS are read only by ? Laser Diodes
101. CD_ROMS are divided into? Sectors
102. Antimalware is a ?virus
103. DSL/Cable handle
a. Installation of anti virus
b. Installation of data filter
c.Installation of firewall
d. Installation of routers.
104. What cmd is used to find IP address along with MAC address?
a. Ipconfig/All
b. Ipconfig/ Show
c.IP config
d. none
105. Advantages of NTFS.
106. Both file & folder have permission on?
a) FAT 16
b) FAT 32
c) NTFS
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d) FAT.
107. IRQ# is assigned for interface card?
a) 10
b) 9
c) 2
d) 1
108. GAL?
Global Address List
109. IP address used in Win OS?
110. Users are authenticated on front end server on??(not exact quest)
a. Exchange
b. 64 authenticate
c.Basic (Authenticate)
d. None
111. What work around for “Non-system error”.
112. How to enable printer pooling? Start->run-> services.msc->
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113. Convert FAT32? (Using some drive converter)
114. Where is AD data stored?
a. Hardware of DC
b. forest
c.tree
d. local system
115. What is reverse look up? Name-IP
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16
116. Option to hide a mailbox from address book.
a. Hide all
b. Hide from exchange address
c.none
d. Hide me.
117. Analog modem use?
a. RJ 45
b. RJ 11
c.SCSI
d. BNC
118. Basic function of VPN?
119. Option to set the age of items in folder
a. Deletion limit
b. Age ( But remember the age by default is 0 days unless you

specify it in the Information Store level)
c.Detail section
d. None
120. We can setr win firewall in XP os with SP2? ( Yes/ No).
121. What is a personal firewall?
122. Read “Request time out” portions from operating systems part
123. Read the “disk clean up” portions carefully
124. When Replication Enable option is selected? What will happen?
125. If IE connection firewall is enabled then IE connection sharing will

happen? True / False
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126. Site to Site VPN connect the geographically dispersed sites of

organization? True / False
127. Which file system will have both File and Folder level permission?
128. How to delete existing storage group?
129. Is it possible to create NTFS partition in Win 98?
130. What is packet filtering?
131. CD-ROMs are read by?
132. Which protocol to be installed to enable DHCP and DNS in client

system?
133. What are the 3 common types of virus?
134. What is the default backup tool used for back up exchange server
data?
135. When system shows less memory than actual memory. How will you
fix?
136. RJ-45 connectors can maximum hours 12 pairs of wires? True / False
137. Types of VPN?
Intranet VPN
Extranet VPN
Remote Access VPN
138. Expansion of ISDN?
139. Which domain function level allows addition of Win2000 and Win 2003
domain controllers?
140. TCP/IP support?
141. Expansion – FSMO?
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Flexible Single Master Operation
142. VPN Components?
The three main components of VPNs are tunnels, endpoints, and

sessions
VPN Components
 Protocols
 Security
 Appliances
143. What Information will be available in public folder? Calendar,

contacts , their status (in General purpose store)
144. Protocol used to resolve NETBIOS Name to IP?
The NetBIOS name is resolved to an IP address through Windows

Internet Name Service (WINS), broadcasting, or the LMHOSTS file.
If the LAN is a NetBIOS LAN, the NetBIOS name is then the network
address. The NetBIOS name is assigned by an administrator when the
operating system is installed.
145. User of forwarder in DNS?
A forwarder is a Domain Name System (DNS) server on a network

used to forward DNS queries for external DNS names to DNS
servers outside of that network. You can also forward queries
according to specific domain names using conditional forwarders.
146. Normal size of hard drive sector? 512 Bytes
147. Difference between Window SP and SP1 (Service Pack 1)?
Microsoft occasionally releases service packs for its windows OS to

fix problems and add features. Each service pack is a superset of all
previous service packs and patches so that only the latest service
pack needs to be installed, and also include new revisions. Older
patches need not be removed before application of the most recent
one
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A service pack is an update to a software application that provides

fixes and enhancements to the product. Service packs can either be
downloaded or ordered directly from the company.
Windows XP Service Pack 2 provides tools to easily view,

understand, and control the security aspects of the computer.
It includes changes in the operating system related to
computer and network security.
148. For a user the system is not working for a particular days at specified
time. What could be the troubleshooting step?
The access in Active Directory (login only at given time).

149. How to create Top level public folders?
To grant permissions to create top-level folder
Locate the Organization object or the administrative group that

contains your public folder tree
Add appropriate accounts, and then clear or select the Allow check
box for create top-level public folder permission
150. How to provide an access for public folders?
Gain Access to any public folder in the Exchange organization
151. There are 2 hard disks, 1 is primary partition and another is secondary
partition. What will be the default disk drive which is a secondary partition
available in the primary partition disk?
152. What is Forest Restrospected?
Moving Existing domains to other locations in the domain hierarchy
153. User was unable to login into his system, but when the Administrator
tries logging in with her user id and password in her workstation was able to
logon successfully. What could be the reason?
Use Exchange System Manager or Outlook to create public folders
Use Exchange System Manager to configure additional public folder

settings
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1) In Exchange System manager, locate the public folder you

want to modify
2) Use the folder’s properties dialog box to access client

permissions
3) Add the users and assign the appropriate permissions
When a partition or logical drive is deleted all the data are to be deleted.
You can delete and extended partition unless the extended partition is empty. All the
logical drivers in extended partition must be deleted before you delete extended
partition.
NETBIOS-> Network Basic Input / Output system.
7 Does VPN offer inbuilt virus protection?

Ans. No.
8 What is virus..?
Ans. A computer virus is a computer program that can copy itself and infect a
computer without permission or knowledge of the user.
(Note: Virus – Replicates only on human intervention/interaction.

Worm – Does not require human intervention.
Trojan horse – Does not replicate)
9 Site-to-site VPNs connect the geographically dispersed sites of an organization?

Ans. Yes
10. Site-to-site VPNs are also occasionally referred to as LAN-to-LAN VPNs?

Ans. True
11. Which of the following are the windows configuration files?

Ans. INI Files & System Registry
12 Which of the following provides the name resolution on the Internet?

Ans. DNS
Token rings use hubs as connectivity devices? True. Not Sure. Read the question
and answer.
(Note: These devices help create a ring for the "token" to travel around. They
look and function similarly to hubs)
13 What of the following file system for file and folder level permission? NTFS
Domain function level s/p only win NT 4.0 & win 2003 server DC
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21
Mixed mode
Win 2003
Win 2003 interim
14 Which is the correct step for 2000 perform AD restore operation?
Copy SYSVOL & NETLOGON to restore folders from CD
Open backup utility>advanced mode link
Open backup restore > start restore > ok
15 Domain function level allows addition of win 2000 and win 2003 DC’s
Win server 2003 interim
Windows 2000 mixed mode
Win server native mode
16 What will you do when you get an error message “Invalid media type”
Chkdsk
Command.com
Format
Diagnostic
17 You are about to install second IPE which has only one adaptor. Your first hard
drive will still be boot drive.
As a secondary
As a master
As a slave
As a primary
18 Site – Site VPN connect geographically dispersed sites – True or false
21
22
19 Internet connections firewall can be enabled in Internet connection

sharing(ICS)
False
20 Post error code of 6XX indicates a problem with the Floppy Disk Drive error.
21 How will you create partition in Win SP2? - Disk Management :

diskmgmt.msc
Disk Partition Manager : diskpart
22 What is FRU? - Field Replaceable Unit
23 The system shows less memory than actual memory. How to fix it? ADD RAM
to it
24 What is the primary function of DNS server? Primary source for Domain
Name to IP Address resolution
25 Can FAT 32 be converted to FAT 16?- Yes Using tools like Partition Magic
(Again FAT32 – can have max disk size as 32 GB but FAT 16 Cant
26 What are the steps to convert FAT 32 to FAT 16? - Start > run > type
"Format I: /FS:FAT" without quotes >I< for your drive :)
27 IRQ use how many address?
16
64
32
28 Permission allows users to read and send messages in mailbox? Full Mailbox
Access permission
29 What type of trust configured between 2 domains provides a one way access?
2 way external
Internal
Simple
22
23
One way incoming for external trust
30 How do you create a public folder?
None
At the time of the installation
You can create only through e mail client
Installation cd
31 Which of the following in exchange server 2003 allows you to create a public
folder?
AD users and computers
OWA
ESM
None
32 What is the expansion of GAL?
Global Address List
34 Default domain functional & most functional interim of DC
Win 2003 interim
Win 2003 (All the options work only in this level)
Mixed mode
Native mode.
35 NAT?
36 IP address used in Win OS? – IPV4 and IPV6
37 Option to hide a mailbox from address book.
Hide all
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24
Hide from exchange address
none
Hide me.
38 How to create Top level public folders?

Add appropriate accounts, and then clear or select the Allow

check box for create top-level public folder permission
39 How to provide an access for public folders?
There are 2 hard disks, 1 is primary partition and another is secondary partition.
What will be the default disk drive which is a secondary partition available in the
primary partition disk?
Options will be A D C E select any one of then ( radiio Box)
40. What are the types of files in exchange server?

.mdb files
.edb files
.ist files
There is also an fourt option for the above question. I ‘m sorry fuys I didn’t
remember that one..,,And u have to choose 2 from the above answers(check boy
type)
• How to share a printer.
• Site –site VPNs are geographically dispersed .
• What are the different types of VPN.
• What is the use of UPS.
• What are plug and play devices.
• How to create a partition.
• What are the types of partition on the system ?Primary and extended
• Read the definition of all kinds of trusts.
• What kind of access allows the user to send a receive mail .Full Mailbox
access.
• How to display administrative groups in the exchange servers.
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25
• When u switch on your system you don’t hear the beep sound the system
.Where will be the problem ? Speaker (Not sure)
• Definition of printer pool.
• What are the different types of cables available.
• RJ-45 is used in which type of cable ? 10 BASE -T
• What are the different types of VPNs available.
1. Why do we need firewall?

Ans. used to enhance the security of computers
2. What is VPN?
Ans. VPN is a private network that makes use of a public network
(such as the Internet), while maintaining security and privacy
through encryption and security procedures
3. Basic functions of VPN are?

Ans. Tunneling and Encryption
4. What is Tunneling?
Ans. Tunneling is a way in which data is transferred between two
networks securely.
5. What is Private-Key Encryption Algorithms?

Ans. private-key encryption algorithm is one where the sender and
the recipient share a common, or closely related, key
Note: (Unique Keys or Asymmetric – Public Key

Similar Keys or Symmetric – Private Key)
6. What is virus..?
Ans. A computer virus is a computer program that can copy itself and
infect a computer without permission or knowledge of the user.

7. How many classes of IP addresses are in use?

Ans. Five (Class A - E)
8. Abbreviate IMCP
Ans. Internet Control Message Access Protocol
9. Which network topology provides multiple, redundant links?

Ans. Star
10. What is the default protocol used on the Internet?

Ans. TCP/IP
11. Which network device has the capability of amplifying and regenerating
network signals but has no capability of routing or segmenting?
Ans. Repeaters
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26
12. Which wireless technology supports both line-of-sight (LoS) and non-LoS
connectivity?
Ans. WiMAX technology can provide coverage in both LOS and NLOS
conditions.
13. Which of the following describes the number of pins associated with Dual
Inline Memory Modules (DIMM)
Ans. 144 and 168
14. Which of the following could be used for connecting a mouse?

Ans. 6- Pin Mini DIMM Connector, DIMM-5 Connector plug or DB-9 to
25 Pin Adapter.
16. If you want to prevent users from using access points on your wireless
network? Ans. WEP (Wired Equivalent Privacy)
17. Which wireless industry organization is described as, an association of
companies working together to enable reliable, cost-effective, low-power,
wirelessly networked, monitoring and control products based on an open
global standard?
Ans. ZigBee Alliance
18. Which wireless LAN standard specifies the use of Direct Sequence Spread
Spectrum technology? Ans.802.11b
19. Which of the following devices is used to connect a T1 line? Ans. CSU/DSU
20. What is the default port number for Telnet connections? Ans. 23
21. Which of the following allow NETBIOS to IP address resolution? Ans. LM
Hosts and WINS.
22. In an 802.11 wireless LAN, what term is used to describe the wireless network
name? Ans. SSID
23. You suspect that someone is connected to your computer without
authorization. Which utility may give an indication of what is going on?
Ans. NETSTAT
connectivity?
Ans. WiMAX technology can provide coverage in both LOS and NLOS
conditions.
25. Digital signatures for email messages are encrypted hash values that digitally
sign the email to verify the sender. What is the signing part of the process?
Ans. Encrypting the message digest with someone’s private key
26. What is used pass the packets between networks?
Ans. Router
27. . What is Encryption?
Ans. Encryption is the act of turning a block of plain text or other raw
data (such as binary computer files) into "cipher text," encoded blocks
of text.
28. What is DHCP used for?
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27
29. I’m running Windows 2000 and am getting disconnected when trying to log on
to the VPN. What is most important step I need to perform..?
Ans. Ensure that you have 128-bit encryption level installed.
Note: (Also check Port 1723 and 47 are open for PPTP (Pont to Pont
tunneling protocol)
Port 1701 is open for L2TP (Layer 2 Tunneling Protocol)
30. What are different parts of a VPN?

Ans. VPN Server, VPN Client and Tunneling.

Ans. True
32. The function of a switch on a network is to prevent collisions?

Ans. True
What is DSL..?
Ans. Digital subscriber line
4. What is VPN?
procedures
6. Types of VPN’s are?
Ans. Tunneling is a way in which data is transferred between two networks securely.
8. What is Encryption?
Ans. Encryption is the act of turning a block of plain text or other raw data (such as
binary computer files) into "cipher text," encoded blocks of text.
10. NAT means?
11. Does VPN offer inbuilt virus protection?
Ans. No.
12. I’m running Windows 2000 and am getting disconnected when trying to log on to
the VPN. What is most important step I need to perform..?
Note: (Also check Port 1723 and 47 are open for PPTP (Pont to Pont tunneling
protocol)
Port 1701 is open for L2TP (Layer 2 Tunneling Protocol))
13. What is Cryptography?
Ans. Cryptography is the science of information security
14. What is Private-Key Encryption Algorithms?
Ans. private-key encryption algorithm is one where the sender and the recipient
share a common, or closely related, key
15. What is virus..?
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28

16. Can VPN be used over Intranet?
Ans. Yes
17. What are different VPN components?
Ans. Protocol, Security, Appliances.
Note (Protocols used are PPTP, L2TP and IPSec (IP Security Tunneling Protocol))
19. Site-to-site VPNs connect the geographically dispersed sites of an organization?

Ans. Yes
Ans. True
Ans. True
22. In which layer do Firewall's work?
Ans. The lowest layer at which a firewall can work is layer three.
24. Abbreviate IMAP
Ans. Internet Message Access Protocol
Ans. Mesh
Ans. TCP/IP
27. Which network device has the capability of amplifying and regenerating network
signals but has no capability of routing or segmenting?
Ans. Repeaters
27. You are upgrading from a peer-to-peer network running NetBEUI to a client-server
server network running TCP/IP. What should you do?
Ans. Remove NetBEUI from all stations
28. How can you maximize network performance?
Note: Not sure about the answer.
Ans. Router
30. Digital signatures for email messages are encrypted hash values that digitally
sign the email to verify the sender. What is the signing part of the process?
connectivity?
Ans. WiMAX technology can provide coverage in both LOS and NLOS conditions.
Note: Examples (ZigBee – LoS only and WI FI – Non LoS only)
32. The IEEE 802.16e standard supports frequencies in what range?

Ans. 2 11 GHz
33. Which wireless industry organization is described as, an association of companies

working together to enable reliable, cost-effective, low-power, wirelessly networked,
monitoring and control products based on an open global standard?
34. Which wireless LAN standard specifies the use of Direct Sequence Spread Spectrum
technology? Ans.802.11b
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29
35. What is the most effective technique of minimizing battery drain by a laptop’s
wireless Mini–PCIcard?
Ans. Remove the Mini-PCI card when you do not require network access.
36. Which of the following describes the number of pins associated with Dual Inline
Memory Modules (DIMM)
Ans. 144 and 168

Ans. 6- Pin Mini DIMM Connector, DIMM-5 Connector plug or DB-9 to 25 Pin Adapter.

39. Which of the following provides the name resolution on the Internet?
Ans. DNS
40. If you want to prevent users from using access points on your wireless network?
Ans. WEP (Wired Equivalent Privacy)
41. You suspect that someone is connected to your computer without authorization.
Which utility may give an indication of what is going on?
Ans. NETSTAT
42. Which of the following devices is used to connect a T1 line?
Ans. CSU/DSU
43. What is the default port number for Telnet connections?
Ans. 23
44. Which of the following allow NETBIOS to IP address resolution?
Ans. LM Hosts and WINS.
name?
Ans. SSID
(Note: Please check this link http://www.certbible.org/latest-testking-cwna-pw0-050-

exam/ )
I feel few questions are taken from this link.
154. Token rings use hubs as connectivity devices? True. Not Sure. Read the
question and answer.
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30
(Note: These devices help create a ring for the "token" to travel around. They
look and function similarly to hubs)
155. What of the following file system for file and folder level permission?
NTFS
156. Choose one of the following steps to resolve the Winsock error? -
Netsh Winsock Reset command and Restart computer for changes to take
effect.
157. VPN connections provide end – end security and doesn’t provide
security between the client and VPN server – True or False - False
b. Using SMTP ( if you want the routing groups to use only SMTP
protocol)
c. Using routing groups
a. Mixed mode
b. Win 2003
c. Win 2003 interim
c. Open backup restore > start restore > ok
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31
c. Win server native mode
d. Win server 2003
c. POP 3, IMAP 4,STMP
a. Chkdsk
b. Command.com
c. Format
d. Diagnostic
a. Forests
b. Servers
c. Domain Controllers
d. WAN link
165. You are about to install second IPE which has only one adaptor. Your
first hard drive will still be boot drive.
a. As a secondary
b. As a master
c. As a slave
d. As a primary
166. Site – Site VPN connect geographically dispersed sites – True or False
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a. General
b. Dependencies(Sorry not sure what’s the option)
c. Logon
d. Recovery
The entire above (General, Logon, Recovery, dependencies)
e) In the console tree, expand Server Configuration, and then click

Mailbox
f) In the result pane, select the server from which you want to
remove the storage group.
g) In the work pane, select the storage group that you want to
remove, and then click Remove
h) A warning appears asking, "Are you sure you want to remove

<selected storage group>?" Click Yes

sharing(ICS) NO
b. Cognizant
c. www
Peripheral motherboard device
172. LDAP search filters cant be modified in default recipient policy – True
or False
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33
173. What is cryptography? - Transforming clear, meaningful

information into an enciphered, unintelligible form using an
algorithm and a key.
174. Post error code of 6XX indicates a problem with the Floppy Disk Drive
error.
POST error code Probable Cause

1xx Main board related errors
200-299 Memory related errors.
3xx Keyboard related errors
151 Real-time clock failure
161 BAD CMOS memory
6xx Floppy Disk related errors
1700-x Hard drive controller
31xx Network Adapter related errors
175. Which of the following are new facilities included in Win SP3 that are
not included in SP2? – Read more
http://www.insidehw.com/Software/Operating-System/Windows-XP-SP3-vs.-SP2.html
176. Where will you check the exchange server database last successful
backup? Back up logs.
(To verify that Exchange recognizes that an online backup was performed
follow these steps:
1. In Exchange System Manager, browse to Administrative Groups\First

Administrative Group\Servers\servername\First Storage
Group\Mailbox Store (servername) (as always, use your own path...)
2. In the console tree, right-click either the Mailbox Store or the Public
Store, and then click Properties.
3. In the store properties dialog box, click the Database tab.
4. On the Database tab, in the Time of last full backup box, verify that
the time of the backup you just performed is recorded, and then click
OK.)
177. How will you create partition in Win SP2? - Disk Management :
diskmgmt.msc
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More Commands -
http://blogs.sqlxml.org/vinodkumar/archive/2006/01/19/run-command-
shortcuts.aspx )
178. What is DSL? - Digital Subscriber Line
179. What is FRU? - Field Replaceable Unit
180. Correct steps to create the recipient policy? - Create Recipient

Policies in the Exchange System Manager - Click Start, point to
Programs, point to Microsoft Exchange, click System Manager - In the
left System Manager window pane, click to expand Organization, click to
expand Recipients, and then click Recipient Policies.
Note In the right pane, there is a Default Policy that applies to all recipients.
In mixed mode, there is a Default Policy for each site. - Right-click
Recipient Policies, point to New, and then click Recipient Policy. -
Specify an LDAP filter (that is, to whom the policy applies) and the e-mail
addresses for these recipients.
181. The system shows less memory than actual memory. How to fix it?
ADD RAM to it
182. Right options to create a user account in Winxp? -

http://www.microsoft.com/windowsxp/using/setup/winxp/accounts.mspx
183. Sensitive data security is undoubtedly a major issue in VPN – True or

False
184. How will you start disk management service? – diskmgmt.msc
185. What is the primary function of DNS server? Primary source for
Domain Name to IP Address resolution
186. The most basic tasks of DNS is to translate hostnames to IP address –

True or False
187. Which of the backup type purge committed transaction logs after
successful completion of backup process? - A transaction-log backup will
back up all transactions that occur in the database and purge or clean up
the log after the backup completes.
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35
188. VPN offers inbuilt virus protection – True or False
189. Which layer in the Active directory is present according to the OSI
reference model? - Network Layer of the OSI model (Not sure)
190. How to create a child domain? - DCPROMO.EXE
191. Can FAT 32 be converted to FAT 16?- Yes Using tools like Partition
Magic (Again FAT32 – can have max disk size as 32 GB but FAT 16
Cant – You will loose disk space – Personal experience – I lost my
Ipod shuffle because of this)
192. What are the steps to convert FAT 32 to FAT 16? - Start > run > type
193. Types of storage limit [Check box question]
a. 16
b. 64
c. 32
d. 8
195. Is the create password reset disk available in Win XP? Yes – But it can
be used only on the computer it was created.
196. What is the usage of chkdsk command? - In Windows XP you can

perform error checking on hard drives by using the chkdsk.exe
command line utility.
197. Type of trust which allows the users to access resources in

unidirectional way to create a forest root domain? - a one-way trust must
be established in both directions - Create a dedicated domain
The system can not find your video card
Note:
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36
problem:
Beep 8 means the system can not find the video card
Beep 1(LONG) means the system can not find any RAM
200. Types of restores in AD? - Authoritative and Non- authoritative
201. How does security concern in DSL/cable is handled?
202. What is virus? – Hope you can answer this – Remember – With
human intervention alone.
203. Expand ISPN – No Idea – (But Integrated Services Digital Network

(ISDN))
204. Recommended method of restoring and backup AD database? -

Authoritative
205. Can printer be shared in Microsoft win SP2? - Yes
208. What happens when replication enabled option is selected? –

Automatic replication of Global Catalog Info.
209. Which info contains in system state backup info stored in Public folder?
AD, IIS Metabase, System Registry
210. How to create users account in Win XP? – Refer previous questions
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37
211. Procedure to grant permission for creating a top-level public folder? –

Exchange System Manager > Administrative Groups > Folders >
Public Folders > Specific Folder> Rt. Click Properties > Permissions
> Administrative Permissions (Note: 3 types of permissions – Client
(view only), Directory Rights (add, modify, delete), Administrative
Rights (Provide access to other etc...))
212. Packet filtering is needed in order to enhance security of VPN server –

True or False
213. Which domain functional level support only win2003? – Windows

2003 Mode
214. How to delete a partition of a logical drive? – diskmgmt.msc
a. RJ – 45
b. RJ – 11
c. BNC
d. SCSI
218. We set windows firewall in WIN XP OS without SP2. True or False

(Remember – Security Center - Security Updates – WI Fi – Bluetooth
- Comes in SP2)
219. What cmd is used to reset the Winsock state?- Check previous post
220. What are the functions of VPN? – Secured Connection Between two
networks (Tunneling and Encryption)
221. What are the functions of DNS server? – Host Name – IP Address
a. Down top
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38
b. Top Down
c. Forest
d. Tree
access?
a. 2 way external
b. Internal
c. Simple
a. Fat 16
b. Fat 32
c. NTFS
d. Fat
225. How do you create a public folder?
a. None
b. At the time of the installation
c. You can create only through e mail client
d. Installation cd
226. Which of the following will connect a cable modem to a wireless

router?
a. Coaxial
b. Wirelessly
c. Cat5 cable
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39
d. Serial
227. What are the ways to Implement and Configure DNS
a. Forward look up
b. Dummy DNS
c. Naming Schema
d. Reverse look up
228. What are the components of VPN? – VPN Client, VPN Server, Protocols
and tunnel.
a. Win 2003 interim
b. Win 2003 (All the options work only in this level)
c. Mixed mode
d. Native mode.
a. Account lock
Sectors
232. ISDN?
234. Is VPN inbuilt security? (Yes/ No).
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40
236. Mouse stops working even after restarting the machine. ? What will
you check first? – Clean and try
237. Enable message tracking in exchange 2003. -

http://support.microsoft.com/kb/246856
238. Address does IRQ have?
239. What are the types of restore in AD?- Authoritive and non
authurative restore
240. How will u create Global Address List? – Create an Address list setting
filter rules - value to all Users, Contacts and groups (Note: By default
only it will be Exchange recipients)
241. NAT?
242. Types of limit. - God knows
243. Default letter where primary/ secondary drive store (Not the real
question).
244. CD- ROMS are read only by ?
245. Anti- malware is ? Virus Removal tool – Malware is a kind of virus.
c. Installation of firewall
a. Ipconfig/All
b. Ipconfig/ Show
c. IP config
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41
d. none
248. Advantages of NTFS. – Encryption, Sharing, Compression, File and

Folder permissions etc
249. Both file & folder have permission on?
e) FAT 16
f) FAT 32
g) NTFS
h) FAT.
e) 10
f) 9
g) 2
h) 1
251. GAL?
Global Address List
252. IP address used in Win OS? – IPV4 and IPV6
a. Exchange
b. 64 authenticate
c. Basic (Authenticate)
d. None
254. What work around for “Non-system error”.
255. How to enable printer pooling?
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42
256. Convert FAT32? (Using some drive converter)
a. Hardware of DC
b. forest
c. tree
d. local system
258. What is reverse look up?
a. Hide all
c. none
d. Hide me.
a. RJ 45
b. RJ 11
c. SCSI
d. BNC
261. Basic function of VPN?
a. Deletion limit
b. Age ( But remember the age by default is 0 days unless you

specify it in the Information Store level)
c. Detail section
d. None
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43
263. We can set win firewall in XP os with SP2? ( Yes/ No).
267. When Replication Enable option is selected? What will happen?
NTFS
269. How to delete existing storage group? – Exchange System manager

– Administrative group – Servers - Rt Click on the Storage Group -
Delete
270. Is it possible to create NTFS partition in Win 98? – No – (FAT32)
271. What is packet filtering? – Reading Packet Header and Filtering
272. CD-ROMs are read by?
273. Which protocol to be installed to enable DHCP and DNS in client

system?
274. What are the 3 common types of virus? – Virus, Trojan Horse, Worm
data? - NTBACKUP
fix?- Add RAM 
(4 Pairs of wires)
278. Types of VPN?
Intranet VPN
Extranet VPN
Remote Access VPN
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44
279. Expansion of ISDN?
280. Which domain function level allows addition of Win2000 and Win 2003
domain controllers? – Windows 2000 Native
281. TCP/IP support?

sessions
VPN Components
 Protocols
 Security
 Appliances
284. What Information will be available in public folder? - Calendar,



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45

287. Normal size of hard drive sector? - A sector is the smallest physical
storage unit on a disk, and is almost always 512 bytes (0.5 kB) in
size.
288. Difference between Window SP and SP1 (Service Pack 1)? In SP1 –
USB 2.0, .NET framework, default programs and access rights etc

one


289. What information does the Service Pack contains?
time. What could be the troubleshooting step? - Parental Control Option
is used in Windows Vista (Enabling and disabling work time of the
computer)

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46
294. What is Forest Retrospect?

settings

want to modify

permissions
1. Full from of FRU? - Field Replaceable Unit

2. When the mouse does not work what is the first step you take to resolve the
issue?
ANS: Will clean the mouse and the n try if it’s working
3. When your server room suddenly warms up what will u check?
a) Power cord.
b) Air conditioning
c) UPS
D) CPU
4. What are the types of VPN? - Previous questions
5. What are the different types of recovery method in Active directory? – Previous
questions
6. Full form of RAID? – Reluctant Array of Inexpensive Disks.
7. Full form of APIPA? - Automatic Private IP Addressing
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47
8. How will you create Printer pooling? - http://www.nthelp.com/351/prtpool.htm

http://searchwindowsserver.techtarget.com/tip/0,289483,sid68_gci1269326,00.html
9. You use an Ethernet card which is not a plug and play device and you are not able
to use it because of resource clash what will u reset in order that the card works ?
a) MAC address
B) Communication protocol
C) Memory
d) Mother board settings
10. How will you make the VPN connection secured? - ???
11. What are the protocols supported by VPN? – PPTP, L2TP and IPSec
12. How will u create a mail store policy? - System manger > Admin Group >
System Policies > Rt Click > New Mail store Policy
13. What is the goal of firewall? - Security
14. What is the definition of service pack? - ???
15. What are the types of addresses that can be stored in outlook express? - Wat???
16. How will u raise the domain functional levels? – Rt Click on the domain -> Raise
Domain Functional level
17. What is the default back up available in Exchange server? -
18. What information will be stored in public folders? – Calendar, Contacts,
General store etc.
19. What is the main function of FTP?
20. In which type of back up will the logs be purged? (Select 2)
A) normal
b) Incremental
c) Differential
d) Copy
22. What are the steps to verify that Exchange server recognizes that an online back
has been done? – Check the database tab and find when the last backup took
place.
23. What are the steps to configure the ESM to display the administrative groups? –
System Manager > Rt Click on Your exchange server > Properties > Display
Administrative Groups
24. What is the reverse look up process? – IP address to Hostname – RDNS
(Reverse DNS)
Fat 16 b. Fat 32 c.NTFS
26. What type of trust configured between 2 domains provides a one way access?
2 way external
Internal
Simple
One way incoming for external trust
27. Top level domain in http://www.mail.cognizant .com

ANS: cognizant
28. Expansion of ISDN? – Integrated Services Digital Network

29. In store how is the information stored?
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48
A. database logs
B. transactions logs
A. .mdb files
B. .edb files
c. .ist files
31. A normal CD –ROM stores ---------------- MB of data
A. 650
b. 1000
c.1024
d. 500
S:N Question Option 1 Option 2 Option 3 Correct Answer Option(s

O
1 What is DSL..? Digital Digital subscriber line Digital single 2

service line
line
2 why do we need To send To configure LAN used to 3
firewall messages to enhance the
friends security of
computers
3 Can we set Yes No not sure 2
Windows firwall in
Win XP o.s without
SP2
4 what is VPN VPN is a VPN is a public both are Right 1
private network that makes
network that use of a private
makes use network (such as the
of a public Internet), while
network maintaining security
(such as the and privacy through
Internet), encryption and
while security procedures
maintaining
security and
privacy
through
encryption
and security
procedures
5 Basic functions of Tunneling Tunneling and spooling and 1
VPN are and spooling encryption
Encryption
6 Types of VPNs are : Software Intranet,Extranet,Re Lan VPN and 2
VPN,Hardwar mote Acces MAN VPN
e VPN,Virtual
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49
VPN
7 What is Tunneling? Tunneling is Tunneling is a way in Tunneling is 1
a way in which data is the name of
which data is transferred between encrytion
transferred two servers software
between two
networks
securely.
8 What is Encryption is Encryption is the act Encryption is 2
Encryption? the act of of turning a block of a Internet
turning a plain text or other Protocol
block of raw data(such as
"ciphertext," binary computer files)
to Normal into "ciphertext,"
Text (such encoded blocks of
as Binary text.
computer
files)
9 What is DHCP Protocol Protocol used to DHCP is a 2
used to assign IP address Encryption
assign IP Automatically technique
address
Manually
10 NAT means Network Network address network 3
address timing address
Topology translation
11 Does VPN offer Some times No yes 2
Inbuilt virus Yes
protection?
12 I’m running Ensure that ping the Ip address of Check 1
Windows 2000 and you have your system Internet
am getting 128-bit Explorer
disconnected when encryption version
trying to log on to level
the VPN..What is installed
most important
step I need to
perform..?
13 what is Cryptograph Cryptography is the cryptography 1
Cryptography y is the method of checking IP is name of the
science of address of the antivirus
information computer
security
14 what is Private-Key private-key private-key private-key 2
Encryption encryption encryption algorithm encryption
Algorithms algorithm is is one where the algorithm is
one where sender and the one where
the sender recipient share a the sender
and the common, or closely and the
recipient related, key recipient
maintain doesn’t use
unique keys keys
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50
15 What is virus..? A computer A computer virus is a A computer 1

virus is a computer program virus is a
computer used for chatting computer
program that program used
can copy for designing
itself and algorithms
infect a
computer
without
permission
or
knowledge
of the user
16 What are the Intranet VPN lRemote access VPN Extranet VPN 4
different types of
VPN?
17 What is Repeated 8
encryption? Question
18 Can VPN be used Yes No Maybe 1

over Intranet?
19 What are different Protocol, Firewall, Applications, All of the 1

VPN components? Security, LAN above
Appliances
20 What are different VPN Server VPN client Tunnel 4 All of the above
parts of a VPN?
Site-to-site VPNs connect TRUE FALSE 1

the geographically Maybe
dispersed sites of an
organization?
Site-to-site VPNs are also TRUE FALSE 1

occasionally referred to as Depend
LAN-to-LAN VPNs s
21 What is virus, Virus is a A computer worm is While the

worm, spam, small a self-replicating most widely URL spoofing and phishing
spoofing, phishing? computer computer program. It recognized
program uses a network to form of spam Another kind of spoofing is
which infects send copies of itself is e-mail "webpage spoofing," also known a
the to other nodes spam, the phishing. In this attack, a legitima
computer (computer terminals term is web page such as a bank's site is
on the network) applied to reproduced in "look and feel" on
similar another server under control of th
abuses in attacker. The intent is to fool the
other media: users into thinking that they are
instant connected to a trusted site, for
messaging instance to harvest user names an
spam, Usenet passwords.
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51
newsgroup ...
This attack is often performed wit
the aid of URL spoofing, which
exploits web browser bugs in orde
to display incorrect URLs in the
browsers location bar; or with DNS
cache poisoning in order to direct
the user away from the legitimate
site and to the fake one. Once the
user puts in their password, the
attack-code reports a password
error, then redirects the user back
to the legitimate site.
There are three TRUE FALSE 2

main types of
viruses
The function of a TRUE FALSE 1

switch on a
network is to
prevent collisions
In what layer do Application 1

Firewall's work layer
they work?
How many classes Five Two Nine No – Three class of IP was in

of IP addresses are use
in use? Class A,B & C
Abbreviate IMAP Internet message access

protocol
Which network A. bus B. ring C. star 4 – Mesh Topology

topology provides
multiple,
redundant links?
What is the default TCP/IP IPX SPX 1

protocol used on
the Internet?
Which network Cable Reciever Transciever 3

device has the
capability of
amplifying and
regenerating
network signals
but has no
capability of
51
52
routing
or segmenting?
You are upgrading Remove Make NetBEUI the Change 1

from a peer-to- NetBEUI default protocol NetBEUI's
peer network from all
running stations
NetBEUI to a configuration
client-server settings
server network
running TCP/IP.
How can you By teaming the network card.
maximize network
performance?
Which of the Bridges Router 2 - Bridges

following is used
pass the packets
between networks
Digital signatures Encrypting Encrypting the Hashing the 1

for email the message message digest message with
messages are digest with the
encrypted hash someones
values
that digitally sign private key with someones public systems 1
the email to verify key private key
the sender
What is the signing By certifying the SSL while
part of the accessing the URL.
process?
Specify the 10BASE-T 100BASE-TX and 1000BASE-T,

characteristics (For and 10BASE- 100BASE-FX 1000BASE-
example: speed, FL CX,
length, topology
and cable type) of 1000BASE-SX 1000BASE-SX and 1000BASE-L
the following cable and
standards: 1000BASE-LX
Which of the printf("\ printf("\\%") ……

following can be %"); ; 4)------ ……….
used to print % to
the screen
In an 802.11 A. BSSID B. ATIM D. SSID 3 - SSID

wireless LAN, what
term is used to
describe the
wireless network
name?
Which wireless ZigBee B. WiMAX C. Wi-Fi 2- WiMAX

technology
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53
supports both line-

of-sight (LoS) and
non-LoS
connectivity?
The IEEE 802.16e A. 2.5 3.5 C. 2-11 GHz 3 - 2-11 GHz (3.5 GHz in
standard supports GHz Europe)
frequencies in
what range?
What is the most A. Remove B. Enable Power Save 1

effective technique the Mini-PCI mode
of minimizing card when
battery drain you do
by a laptop's not require
wireless Mini-PCI. network
access
Which of the
following describes
the number of pins
Associated
with Dual Inline 72 144 168 3 ( 168 and 184 pin )
Memory Modules
(DIMM)- Select Two
Which of the 6- Pin Mini DIMM-5 Connector DB-9 to 25 PS/2, Serial port ( com port)
following could be DIMM plug Pin Adapter
used for Connector
connecting a
mouse
to a computer-
(Select Any Three)
Which of the INI Files & AutoEXEC.Bat Config.sys 1

following are the System
windows Registry
configuration files
Which of the
following is used to
Automate IP
configuration of
Network hosts ARP DNS DHCP 3
Which of the
following provides
the name
resolution on the
Internet DHCP DNS WINS 2
If you want to ESP WEP (Wired TLS 2

prevent users from (Encapsulati Equivalent Privacy) (Transport
using access on Security Layer
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54
points on your Payload) Security)

wireless network
You suspect that NETSTAT IPCONFIG MS LOOK-UP 1

someone is
connected to your
computer
without
authorization.
Which utility may
give an indication
of
what is going on?
Which of the Cable Repeater CSU/ DSU 3

following devices Modem
is used to connect
a T1 line?
What is the default 21 23 80 2

port number for
Telnet
connections?
Which of the Hosts LM-Hosts Wins 2&3

following allow
NETBIOS to IP
address
resolution?
Which of the WINS Proxy Server DHCP 3

following
technologies is
used to
dynamically
assign IP
addresses to a
client?
Which of the PKI SET DES 1

following uses a
public key to
encrypt and a
a. Modem dial up
b. Token ring
c. Ethernet
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d. NWLink
296. Token rings use hubs as connectivity devices? True
297. What of the following file system for file and folder level permission?
NTFS
Start->Run type (netsh winsock reset) hit enter and reboot or

Download windows fix
299. VPN connections provide end – end security and doesn’t provide
security between the client and VPN server – False

(Check box type)
b. Using SMTP ( if you want the routing grps to use only

SMTP protocol)
c.Using routing groups
a. Mixed mode
b. Win 2003
c. Win 2003 interim
(check box type)
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d. Win server 2003
a. Chkdsk
b. Command.com
c.Format
d. Diagnostic
a. Forests
b. Servers
c.Domain Controllers
d. WAN link
a. As a secondary
b. As a master
c.As a slave
d. As a primary
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308. Site – Site VPN connect geographically dispersed sites – True
a. General
b. Depen(Sorry not sure what’s the option)
c. Logon
d. Recovery
a) In the console tree, expand Server Configuration, and then click

Mailbox
b) In the result pane, select the server from which you want to
c) In the work pane, select the storage group that you want to
d) A warning appears asking, "Are you sure you want to remove


sharing(ICS)-False-> Only possible for ICF and LAN.
312. Toplevel domain in http://www.mail.cognizant .com.
b. Cognizant
c.www
d. com
peripheral motherboard device
314. LDAP search filters cant be modified in default recipient policy –True
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a. Wirelessly
b. Coaxial
c.Ring cable
d. Twisted pair
316. What is cryptography? Practice and study of hiding information
317. Post error code of 6XX indicates a problem with the Floppy disk
related errors
319. What is the command to give IP address detail in Win95 operating

system? Ipconfig/all
320. How will you create partition in Win SP2?computer management - >
Disk Management - > Right click free space in an extended partition
and click new logical drive.
(OR)
Using cmd mode - > cmd -> diskpart -> list disk-> select disk n->
Create partition primary[size=n][offset].
321. What is DSL? Digital Subscriber Line
322. What is FRU? Field Replaceable Unit
Create Recipient Policies in the Exchange System Manager - Click

Start, point to Programs, point to Microsoft Exchange, click System
Manager - In the left System Manager window pane, click to expand
Organization, click to expand Recipients, and then click Recipient
Policies.
Note In the right pane, there is a Default Policy that applies to all
recipients. In mixed mode, there is a Default Policy for each site. -
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Right-click Recipient Policies, point to New, and then click Recipient

Policy. - Specify an LDAP filter.
ADD RAM to it
325. Right options to create a user account in Winxp?
Control Panel->user accounts->type the name and click next->

select desired account type and click create account.
326. Sensitive data security is undoubtedly a major issue in VPN –False
327. How will you start disk management service?
Login as ADMIN, start->RUN->compmgmt.msc(enter)->In console tree, click

disk management.
Name resolution
329. The most basic tasks of DNS is to translate hostnames to IP address –

True
330. Which of the backup type purge committed transaction logs after
successful completion of backup process? Full Back UP
331. VPN offers inbuilt virus protection –False
332. Which layer in the Active directory is present according to the OSI
reference model? Network layer.
333. How to create a child domain?
334. Can FAT 32 be converted to FAT 16?- Yes
335. What are the steps to convert FAT 32 to FAT 16? Start > run > type
336. Is the create password reset disk available in Win XP? Yes.
Option available. Control Panel->user accounts->Select any account

and then click on “Prevent a forgotten password”
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337. What is the usage of chkdsk command? - In Windows XP you can

perform error checking on hard drives by using the chkdsk.exe
command line utility.
338. Type of trust which allows the users to access resources in

unidirectional way to create a forest root domain?
The system cannot find your video card
Note:
problem:
Beep 8 means the system cannot find the video card
Beep 1(LONG) means the system cannot find any RAM
341. Types of restores in AD? Authoritative, Non- authoritative and

primary restore.
342. Expand ISDN - Integrated Services Digital Network
343. Recommended method of restoring and backup AD database?

Authoritative
344. Can printer be shared in Microsoft win SP2? Yes
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347. What happens when replication enabled option is selected?

Replicates global catalogue info.
348. Which info contains in system state backup info stored in Public folder?
AD, IIS Metabase, System Registry
349. Procedure to grant permission for creating a top-level public folder?

Rights (Provide access to other etc...)
350. Packet filtering is needed in order to enhance security of VPN server –

True
351. Which domain functional level support only win2003? Windows 2003
Mode
352. How to delete a partition of a logical drive? diskmgmt.msc
354. Tracks of HDD are further divided into?-Sectors
a. RJ – 45
b. RJ – 11
c.BNC
d. SCSI
356. We set windows firewall in WIN XP OS without SP2. False
357. What are the functions of VPN?
Secured Connection Between two networks (Tunneling and Encryption)

358. What are the functions of DNS server? Converting Host name -> IP
Address.
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access?
a. 2 way external
b. Internal
c.Simple
360. Which of the following will connect a cable modem to a wireless

router?
a. Coaxial
b. Wirelessly
c.Cat5 cable
d. Serial
361. Which of the following in exchange server 2003 allows you to create a
public folder? (Check box type)
b. OWA
c. ESM
d. None
Use Exchange System Manager or Outlook web access to create

public folders

settings

want to modify

permissions
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Default domain functional & most functional interim of DC

e. Win 2003 interim
f.win 2003 mode
g. Mixed mode
h. Native mode.
362. Unable to establish VPN.(Check box type, other options are missing)
a. Account lock
b. A/c disable
Sectors
365. What command is used to configure ip address in win 95 OS.- win

ipcofig
366. Mouse stops working even after restarting the machine. ? What will
you check first? Clean and try
367. Address does IRQ have? 2
368. How will u create Global Address List?
Create an Address list setting filter rules - value to all Users,

Contacts and groups (Note: By default only it will be Exchange
recipients)
369. NAT?
370. CD- ROMS are read only by ? Laser Diodes
371. CD_ROMS are divided into? Sectors
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372. Anti-malware is a ? Virus Removal tool – Malware is a kind of

virus.
c.Installation of firewall
a. Ipconfig/All
b. Ipconfig/ Show
c.IP config
d. none
a) 10
b) 9
c) 2
d) 1
a. Exchange
b. 64 authenticate
c.Basic (Authenticate)
d. None
377. How to enable printer pooling? Start->run-> services.msc->
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a. Hardware of DC
b. forest
c.tree
d. local system
379. What is reverse look up? IP Address - > domain name (vice versa
is the forward look up)
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a. Hide all
c.none
d. Hide me.
a. RJ 45
b. RJ 11
c.SCSI
d. BNC
a. Deletion limit
b. Age ( But remember the age by default is 0 days unless

you specify it in the Information Store level)
c.Detail section
d. None
385. If IE connection firewall is enabled then IE connection sharing will

happen? False
386. Site to Site VPN connect the geographically dispersed sites of

organization? True
NTFS
388. Is it possible to create NTFS partition in Win 98? No
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389. What are the 3 common types of virus? Virus, Trojan Horse, Worm
data? NT BACKUP
fix? Add RAM
392. RJ-45 connectors can have maximum of 12 pairs of wires? False, only
4 pairs of wires.
393. Types of VPN?
Intranet VPN
Extranet VPN
Remote Access VPN

sessions
VPN Components
 Protocols
 Security
 Appliances
396. What Information will be available in public folder? Calendar,


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400. Difference between Window SP and SP1 (Service Pack 1)?

one



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404. What is Forest Restrospect?
1.which container can you add in Admin Groups? Should be user group
2.How to access Exchange server 2003? VPN
3. what is the purpose of Driver Roll back it bring back the driver to previous
stage
4.How to create a new OU in windows 2003? Right click container\ new – ou
5.How to connect exchange server from client workstation? VPN or RPC in 2003(to
connect client)
6.what is the cmd used to change AD Restore mode password? ntdsutil: set
dsrm password
7. peripherals that cannot be used without drivers? Webcam,

(Xp have option for PnP, all OS bfore tat need to install manually
8. what is the features that is not available on OWA? Pst,
9. How to modify the membership of a group that has been created in server 2003?
Rightclick group –modify -
10. Non-System Disk or Disk Error results when the Basic Input/Output System (BIOS)
cannot find the boot sector or the master boot record is missing or damaged; i.e. the
device does not have bootable media
11. what are the difference between windows xp sp1 to sp2 and sp3?
Reply Contact
I-Live Search mo. =))
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List of fixes included in Service Pack 1 (and 1a) :

http://support.microsoft.com/kb/324722.
List of fixes included in Service Pack 2 : http://support.microsoft.com/kb/811113
New features included in Service Pack 3

(http://www.winsupersite.com/faq/xp_sp3.asp)
Network Access Protection compatibility. Announced years ago, this feature

allows Windows XP machines to interact with the NAP feature in Windows Server
2008. This functionality is built into the RTM version of Windows Vista as well.
Product Key-less install option. As with Windows Vista, new XP with SP3 installs
can proceed without entering a product key during Setup.
Kernel Mode Cryptographics Module. A new kernel module that "encapsulates

several different cryptographic algorithms," according to Microsoft.
"Black hole" router detection algorithm. XP gains the ability to ignore network
routers that incorrectly drop certain kinds of network packets. This, too, is a feature
of Windows Vista.
12. How many tokens are there in ring topology? 1.
13.How many Bits does the typical IP address contains.

a)16 b)32 c)64 d)128
14.Which options do not u find in Driver Digital Signing menu. Prompt
15.Which file system does windows 98 use FAT 32.
16.Which printer will give the tiny dots on the paper Inkjet printer.
17. Unread messages in black berry U.
18. pin connector mouse how it looks. D shape.
19. What is digitally signed device? Tested and certified by microsoft.
20.Which one is fast accessible device. A)hard drive b)zip drive c)floppy drive
21. To read and write information on the disk what is used?Disk drive.
22. Which the hand held device that moves the cursor in screen?Mouse.
23. acces level in lotus notes -7
24. What right’s can be given to a user who can create, delete but not modify the
user a\c.?
Administrator not full admin
25. user switch off the computer property but not working when next time he logs on
it doen’t work?
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Ans… check for power
26. Which of the following is a twisted Pair cable – RJ 45.
27.How many types of switches -3.
28.How many browser icons are displayed in BlackBerry – 1
29.Outlook clients allow access to all features in which of the following ? Exchange
Server 2003
Statement 1. Windows XP professional can be used both as Domain and Work
Group
Statement 2. Windows Home Edition Can be used as Both Workgroup and

Domain.
Statement 3. Windows Home Edition Can be used only as Workgroup and not
as domain.
Out of these 3 statements which one is incorrect? Statement 2 is incorrect
30.what is the shortcut key to go to new web browser with the same web address ? –
Ctrl + N.
31.Which is the memory not lost when power gets off – ROM.
32.Internet is getting disconnected. What will you do?

Disconnect & Reconnect the Modem
33.Which 2 shares must be present once Ad is installed? Ans: SYSVOL & NETLOGON
34.If a particular driver is suspect, you should roll back to the original drivers before
you try to install a new one to fix the problem. Ans : TRUE
a. Modem dial up(Not sure)
b. Token ring
c. Ethernet
d. NWLink
406. Choose one of the following steps to resolve the Winsock error? -
Netsh Winsock Reset command and Restart computer for changes to take
effect.
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b. Using SMTP ( if you want the routing groups to use only SMTP
protocol)
a. Mixed mode
b. Win 2003
c. Win 2003 interim
d. Win server 2003
a. Chkdsk
b. Command.com
c. Format
d. Diagnostic
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a. Forests
b. Servers
d. WAN link
a. As a secondary
b. As a master
c. As a slave
d. As a primary
414. Site – Site VPN connect geographically dispersed sites – True or False
a. General
c. Logon
d. Recovery
e) In the console tree, expand Server Configuration, and then click

Mailbox
f) In the result pane, select the server from which you want to
g) In the work pane, select the storage group that you want to
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h) A warning appears asking, "Are you sure you want to remove


sharing(ICS)
b. Cognizant
c. www
or False
a. Wirelessly
b. Coaxial
c. Ring cable
d. Twisted pair
422. What is cryptography? - Transforming clear, meaningful

information into an enciphered, unintelligible form using an
algorithm and a key.
error.

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161 BAD CMOS memory
(To verify that Exchange recognizes that an online backup was performed
follow these steps:
5. In Exchange System Manager, browse to Administrative Groups\First

Administrative Group\Servers\servername\First Storage
Group\Mailbox Store (servername) (as always, use your own path...)
6. In the console tree, right-click either the Mailbox Store or the Public
Store, and then click Properties.
7. In the store properties dialog box, click the Database tab.
8. On the Database tab, in the Time of last full backup box, verify that
the time of the backup you just performed is recorded, and then click
OK.)

system? - Click Start - Click Run - Type command.com and ENTER -
Type netstat -n in the command window
diskmgmt.msc
More Commands -
http://blogs.sqlxml.org/vinodkumar/archive/2006/01/19/run-command-
shortcuts.aspx )
428. What is DSL? - Digital Subscriber Line
429. What is FRU? - Field Replaceable Unit
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In mixed mode, there is a Default Policy for each site. - Right-click
Recipient Policies, point to New, and then click Recipient Policy. -
Specify an LDAP filter (that is, to whom the policy applies) and the e-mail
addresses for these recipients.
ADD RAM to it


False
434. How will you start disk management service? – diskmgmt.msc
time. What could be the troubleshooting step? - Parental Control Option
is used in Windows Vista (Enabling and disabling work time of the
computer)


Ans. Yes
The default domain functional level and the most flexible in terms of adding Domain
controllers is Windows 2000 Mixed mode.
1. What is VPN?
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Ans. VPN is a private network that makes use of a public network

(such as the Internet), while maintaining security and privacy
through encryption and security procedures

Ans. True
a. Modem dial up
b. Token ring
c. Ethernet
d. NWLink
Options : 1. A and b
A, b and c
None of the above
A only.
4. FAT 32 and FAT 16 can grant file and folder level permission – False
Start->Run type (netsh winsock reset)
6. Types of limit
a. Storage limit
b. Age limit
c. Deletion limit
d. All the above.
a. * I don’t remember this option
b. 64 authenticate
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c. Basic (Authenticate)
d. None
a. Hardware of DC
b. forest
c. tree
d. local system
a. TCP/IP
b. Domain naming Controller
c. IP
d. TCP
11. User sally logs in her system using her user id and Password but, she is
unable to login. But the other user from different location can log in the
system using Sally’s login id and Password. What would be reason for Sally
for not being logged in?
a. Sally would have typed login id and Password wrongly.
b. Patch cable of her system has a defect.
c. Server was down
d. Sally does not have some access.
12. RJ-45 is used in which type of cable ? 10 BASE –T
13. What are the types of files in exchange server? (Check box type)
.edb files and .stm files
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partition. What will be the default disk drive which is a primary partition
available in the Secondary partition disk?
a. D
b. C
c. E
d. F
15. Which of the following about Modem is true? (Check box type)
a. Modem is a modulator and demodulator
b. Modem has a data transfer speed of 54Kbps
c. Modem works through Telephone
d. I Don’t remember this option
16. RAID – Redundant Array of Independent Disks.

17. Zones in AD
a. Forward Zone
b. Reverse Zone
c. AD integrated zone
d. All the above.
18. IP Address to NetBios Name – Reverse Zone.
What is ISDN – Integrated service Digital Network.
2. What is DSL – Digital subscriber Line
3. FSMO – Flexible single Masters Operation.
4. NetBIOS – Network Basic Input/output system.
5. What does TCP/IP support?
Ans. Modem Dial Up, Token Ring, Ethernet.
6. What will you do when you get an error message “Invalid media type” –
Chkdsk
7. Domain Functional level of active directory is
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Ans. Windows 2000 mixed mode, Windows server 2000 mode,

windows 2003 only.
8. Tabs in service property.
Ans. General, Dependencies, Logon, Recovery.
9. Top level domain in http://mail.cognizant.com - .com
11. What is algorithm?
Ans. It is finite step by step process to provide the required output.
14. Which of the backup type purge committed transaction logs after successful
completion of backup? - Normal and Incremental Backup.
15. Is the create password reset disk available in Win XP – Yes.
Ans. Control panel->user accounts->select any account and then click

on “Prevent a Forgotten Password”.
1 . How many bits are there in IP address?

2. Which IP address is responsible for mobile computing……….
3. Packet filtering in firewall
4. What is security updates in windows
5. Alt+o in BB
6. How long does the deleted mail be present in trash folder in lotus notes?
Ans: 48 hrs
7. Who is responsible for all the activities that are in enterprise level
management?(question not clear)
Ans : Enterprise admin
8. Which command is used to to view the version of windows?

SYS
SYSVER
Command.Com
WINVER
9. which of the following is used to install / uninstall the Microsoft windows
updates?
a) Windows installer
b) Microsoft installer
c) Microsoft windows installer
10. POST – Power –on self test
11. Who has full control over the client user machine
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Back-up operator
Power user
System Admin
12. When u download a file from web browser and wht will u do to remain the
desktop size as earlier?
Sorry cant able to remember the options. Bcoz the options are like
paragaraphs
13. Components of computer?
Feeling that this is very easy and want to blow like dust. But I really
confused . Bcoz the options are too tuffffffff
So pls be carefull
14. Video screen , keyboard, scanner- what are these devices called
Input
Output
Hardware(I marked)
Software
15. Serial port in mother board?
16. Version of outlook(select all that are correct)
97
98
2002
2000
And I got 4-5 Optional questions like (i),(i)&(ii),all the above
17. User was not allowed to change the password -how?

Password never expires
User must change at in next logon
User cannot change password
19. How to set the system variables in system.
System properties -> Environmental variables -> System variables
Options are alike. So don’t get confused
Some of the questions have the paragraph like answers.
So pls take it serious and do well
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8. what is the features that is not available on OWA? Pst,
9. How to modify the membership of a group that has been created in server 2003?
Rightclick group –modify -
10. Non-System Disk or Disk Error results when the Basic Input/Output System (BIOS)
cannot find the boot sector or the master boot record is missing or damaged; i.e. the
device does not have bootable media
23. acces level in lotus notes -7
user a\c.?
Dovetail Questions
1. Which series of black berry has call and end buttons?
7100
2. The computer works on what instruction?
Software
3. Keyboard, video screen and mouse are together known as
a) Input devices
b) Output devices
c) Hardware
4. What is the minimum Hardware requirement for installing windows XP?
a) 1.5 GB
b) 512 MB
c) 256 MB
d) 4 GB
5. Which is the fastest, most expensive computer?
a) Mini
b) Macro
c) Laptop
d) Super computer
6. What are exchange recipients?
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a) Contacts
b) Distribution groups
c) Users (mailbox and mail enabled)
d) All the above
7. What is known as Brain of the computer?
a) RAM
b) CPU
c) Input
d) Output
8. Which of the following is a twisted Pair cable?
a) RJ - 45.
b) RJ – 45
c) ST
9. Which one of the following do not need a network card?
Hand held devices.
10. What is the shortcut key to go to new web browser with the same web
address ?
Ctrl + N.
11. Internet is getting disconnected. What will you do?
Disconnect & Reconnect the Modem.
12. What is meant by WLAN?
13. What is the IP size of IP v6?
a) 32
b) 64
c) 128
d) 200
14. 9 pin connector mouse how it looks?
D shape.
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15. The term used in computer which follows the instruction?
SOFTWARE
16. In which sequence the boot process is executed according to computer

manufactures?
17. Which are NON –MAPI clients?
a. Outlook Web Access
b. Outlook 2003
c. Outlook 2000
d. none of the above
18. What is the option not available in Narrator window?
Start  Run  Narrator. (Check the options, and be careful while answering)
19. What are the options not available in Magnify Window?
Start  Run  Magnify. (Check the options, and be careful while answering)
20. What is network?
a-Dovetail Questions
1. Which will convert the hostname to the IP address??? –

-DHCP
-DNS
-TCP/IP
2. When you give a document to print and remove the printer cable, will the printer
still print?? – Yes/No – Yes, because the file will go the printer spool.
3. Which of these will refresh at regular intervals?? - don’t know answer, these r the
options
-RAM
-VRAM
-DDRAM
-SDRAM
-ROM
4. How to create a user account in AD?
1. Open Active Directory Users and Computers.
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2. In the console tree, right-click the folder in which you want to add a user account.
Where?
• Active Directory Users and Computers/domain
node/folder
3. Point to New, and then click User.
4. In First name, type the user's first name.
5. In Initials, type the user's initials.
6. In Last name, type the user's last name.
7. Modify Full name to add initials or reverse order of first and last names.
8. In User logon name, type the user logon name, click the UPN suffix in the drop-down
list, and then click Next.
If the user will use a different name to log on to computers running Windows 95,
Windows 98, or Windows NT, then you can change the user logon name as it appears
in User logon name (pre-Windows 2000) to the different name.
9. In Password and Confirm password, type the user's password, and then select the
appropriate password options.
5. How will you schedule a meeting and invite members (outlook)?

Step1
Open the File menu and select New, then Meeting Request.
Step2
Click the Attendee Availability tab.
Step3
Click the Invite Others button to select participants and resources.
Step4
For each person or resource you pick, designate Required, Optional, or
Resource.
Step5
Select a date and time that fits all or most schedules, or click the AutoPick
button to have Outlook find the next available time for a variety of scenarios
(everyone that's invited, only the required attendees, and so on).
Step6
Click the Appointment tab.
Step7
Type in the meeting topic in the Subject box.
Step8
Enter the meeting location in the next box.
Step9
Enter related information in the large box - this will appear in the body of the
e-mail invitation message sent to your invitees. (For example, "Hey gang, let's
get together to talk about the holiday party.")
Step10
Attach documents if desired.
Step11
Click the Send button to invite participants you added to the attendees list.
The meeting appears on your calendar.
6. How many bits does IPv6 address contain? 128 Bits
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7. Which of the following is the correct boot sequence?

POST->MBR->……..->LSASS.EXE->WINLOGON.EXE
8. Which of these profiles cannot change the desktop settings?
-Admin Profile
-Local User
-Mandatory Profile
-Guest
9. Is it possible to move an icon in Black Berry?? Yes
10. How will you add a contact in Lotus notes?
Open your address book and choose Actions - New - Contact.
2. In the First and Last fields, specify the person's name.
3. (Optional) Specify the person's Middle name, Title, or Suffix.
4. Enter the person's mail address in the Email field.
5. (Optional) Click the button to the right of "Email" to specify details of the
person's mail software, such as Fax or Internet Mail. Click the X to delete an
entry you don't want to keep.
6. (Optional) On the Business and Personal tabs, specify any other information
about the person you want to save, such as company (business) name,
multiple phone numbers, birthday, anniversary, or alternate mail addresses.
Tip You can customize the labels describing the information.
Tip You can set a reminder in your Calendar for a birthday or anniversary.
For more information, see Creating a Calendar entry.

7. (Optional) Click the Briefcase tab and paste any attachments or rich text
you want to associate with the person.
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Tip For example, you could save a resume for a job candidate, driving
directions for a client, or review information for an employee.
8. (Optional) Click the Advanced tab to specify advanced contact options such
as security keys, or to customize the way the contact appears in the view or
preview pane.
9. Click "Save and Close."
11. What is the expansion of ZIF? Zero insertion force

12. If NTLDR corrupts, whether the boot sector will be corrupted or not? (yes/no)
13. Which user can login and shut down a client machine?
-Power User
-Backup operators
-Guest
step you will do to resolve it?
15. Which of the below options are used to open display properties?
-Control panel -> Display options
-type Desk.cpl in Run command
-Right Click on desktop  properties
-Control Desktop in runcommand
- All the above
16. Number of tokens that a ring topology can have?
One
17. How many transmission media r there?
Five types of transmission media
18. Which command is used to install AD?
Dcpromo
19. What all should you check when you install Exchange Server?
• Make sure all domain controllers in the forest are Global Catalog servers and
are running current service packs and patches.
• Before beginning installation or migration make sure there are no existing
Exchange organizations or ADC CAs have been created. The easiest way to
check this is by installing Windows 2000/3 Support Tools and looking at the
properties of the Administrators of the domain using the ADSIEdit tool. If one
of them has the property "proxy addresses" then ADC or Exchange setup has
been run before.
20. What are these devices called? (Monitor, keyboard, mouse)

Hardware
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22. How a node accepts or reject data frame in a Hub?

-Mac address
-IP address
-data frame
23. How to soft reset a black berry?? ALT+CTRL/cap+DEL
24. How will you synchronize wireless in blackberry?? Thru Configure PIM
25. What is 802.11 series standard representing?? Wi-Fi
26. Which key is used to delete content without sending to recycle bin? Alt+Delete .
27. What is the short cut key to go to Favorites in IE? – Ctrl+ i
32. In which generation of computer you will use transistors and magnifiers?
Ans: 1-Generation --vacuum tubes.2-Generation —transistor 3- Generation.
Integrated circuits 4- Generation. Micro processors
33. when you are accessing mails through OWA,what is the folder that you cant
access?
34. How will you find RDC option from all programs?
35. What schema that you don’t find in AD schema?
a.UHP b.UHC c.DNS
36.When you switch on the PC ,if you get 2 beep sounds what will be the fault?
Beep Code: Description of Problem:

Short, No power, Bad CPU/MB, Loose
No Beeps
Peripherals
Everything is normal and Computer
One Beep
POSTed fine
Two Beeps POST/CMOS Error
One Long Beep, One Short
Motherboard Problem
Beep
One Long Beep, Two Short
Video Problem
Beeps
One Long Beep, Three Short
Video Problem
Beeps
Three Long Beeps Keyboard Error
Repeated Long Beeps Memory Error
CPU Overheating
Continuous Hi-Lo Beeps
37. When you add a machine to a domain, how will you retrieve the IP
address?............(Not sure)
88
89
a.DHCP b.TCP c.IP/IPX d.Ldap

38. How to reduce traffic in AD?(Not sure)………..
A, Create a AD in each domain b.create AD for every ….
39. A blind user wants to hear sound in OS?
A, Yes he can hear from XP b.yes from vista c.no d. yes (some settings………..)
40.In AD ……….?
A,NTFS 5.0 b.NTFS4.0 c.FAT 16 d.FAT 32
41.IE is getting frequently disconnected? 2… High speed wireless standard
42. Whats network..?
43. Modify group membership..
44. Renaming user account
45.What option to select during next login
46.Multiprocessing
47.Functions of hard disk
48.Creating User Account..
49.power user –how to view device not connected to the computer
50.steps to create user account
51.Components of a system communication
52.Possible to change the position of BB Icon
53.Change compute name
54…Enforce password history…
Settings for password history
User cant change pwd
Pwd never expires
55… Dual Booting.?
56…Outlook in Xp upgraded to Windows mail in Vista (YES/NO).?Yes
57…Which has dgree of privacy,encryption and mobile computing..?
IP V4 /IP V6 /IPV7/IPV3
58…Creating mail enabled users.?
59 Open RDC
60 Unable to access Remote Login
61…how signals transmit in broadcast.?
62… How to synchronize wireless devices..?
63… A/C lockout policy..
64…Agent log….. Reports……?
65…Functions of control Unit..
66…No of bit in IP address.
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90
67… Twisted pair wire is also called as.?

68... Increase download speed of cable modem…
69… BSOD
70… driver Rollback-
71… presentation option AXl. In magnifier
72… changing calendar view in Exchange 2003
73… Advantage of LAN over WAN
74… Start system restore..
75…components of Computer
76…Creation of reoccurring task in Exchange server 2003
77… purpose of mail enabled users
78… Internet..?
79…transistors used in generation.? Generation 2
80 … Min h/w requirement for XP , Exchange server
81… delete replication history in lotus notes
82… CPU over loading
83… Which options are in narrator window
84… Exceptions in XP firewall
85… Change icon position in BB
86.What will do you do incase of BSOD?
87. Ram size for Xp,Vista,Server?
88. How will you create a new user account?
89. What are the credentials to login for the user?
a. First name b.Last name c.Firstname, password d.First name, Last name
90. Which printer will you give you the tiny dots on the paper?
A, Inkjet b.Laser c.Dotted matrix
91. What is the printer which gives nozzlers of dots? (Options same as above)
92. What is the other word for monitor, keyboard, and modem?
a. hardware b.software c.input d.output
93. What is the use of agent viewer in Lotus Notes?
a.Restart b.Disconnect and reconnect the IE..
94. Extension of address book.
95.What will you do when the system communication performance is slow?
96.Steps that has to be performed after installing AD.
90
91
97.On opening the Web access what has to be enabled not to change the desktop
icon size.
98.Full Admin rights is provided to
A) Enterprise Admin B)Domain C)Universal group. D)global group
99.Can you change from native mode to mixed mode?
a) yes b)no c)both for some cases d)none of the above.

100.How to enable task options?
Tools->Options->Task options
101.In the transport layer what are the steps performed to transfer the packets.
Ans: Synchronize->Acknowledge->Data Transfer
102.How will you give permissions to the user?
Ans: In AD users and computers->user->properties->security->add
103.What are the Xchange clients?
Ans: outlook, web access
104.RJ 45—8 PINS
105.Uses of cross over cable—connect two networks without switches.
106.How will you limit the access of mail enabled group?
107.How will you provide security to WAN? Ans: Firewall
108.Add or remove programs shortcut key—ans :appwiz.cpl
109.Thickness of coaxial cable
110.Select the Versions of outlook
A)97 b)98 c)2000 d)2003
111.Access levels of lotus notes
A)2 b)3 c)4 d)7
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92
112.What has to be enabled to provide debugger rights to the user?
113.What are the Xchange recipients?
A)user(either mail enabled or mail box enabled
B)contacts
c)Distribution objects
114.Advantages of fibre optic over media
115.How do peer- peer communication manages overloading?
116.How many transmission media is commonly used?
A)8 b)4 c)3 d)6
117.Role of transponders in unbounded transmission medium?
118.When does outlook automatically installed?
A)on installing office b)on installing windows c)on accessing exchange server d)none
of the above
119.What should be enabled if the user wants the receiver not to reply to the mail.
Ans: enable DRMS option in outlook
120.What will get automatically enabled when password never expires option is
selected.
121.Where does RDC located in Win XP Professional.
Ans: My computer->properties>remote->enable remote connection
122.I/p device next to Joystick
A) wheeled mouse b)track ball c)optical LED
123.Option that has to be enabled for not allowing the user to change the password
124.Naming convention in AD is UPN(User Principal Name)
125.Is it possible to change the icon display in the home screen of BB? - Yes
92
93
126.When the system restarts there is continuous beep sounds, in which module
could be the fault? – Memory
127.Which of these profiles cannot change the desktop settings..?
-Admin Profile
-Local User
-Mandatory Profile
-Guest
In Mandatory profile if u change the desktop setting, after restarting the system it
comes to the default settings.
128. Which will convert the hostname to the IP address???
-DHCP
-DNS
-TCP/IP
129.Outlook in windows XP is upgraded as windows mail in Vista! - True
130.Which of the following is software based?
· Bridge
· Switch
· Router
131.Which is the most frequently used output device?
· Inkjet printer
· Monitor
· Scanner
· Dot matrix printer
132.How To clear a replication history

1. Make sure you have Manager Access in the database ACL.
2. Open the database.
3. Choose File - Replication - History.
o To clear one entry, select it, click clear, and then click yes.
o To clear the entire replication history, click Clear All, and then click yes.
4. Click Done.
133.What do you call a printed copy of data?
· Hard copy
· Soft copy
· Document
135.What are the logical components of AD?
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94
· Tree
· Domain
· User
136.IP spoofing?
A technique used to gain unauthorized access to computers, whereby the

intruder sends messages to a computer with an IP address indicating that the
message is coming from a trusted host. To engage in IP spoofing, a hacker
must first use a variety of techniques to find an IP address of a trusted host
and then modify the packet headers so that it appears that the packets are
coming from that host.
Newer routers and firewall arrangements can offer protection against IP spoofing.
137.Which of the option is not available in narrator? – run narrator in taskbar.
138. How do you access the Remote Desktop Connection?
Start->All programs->Accessories->Communication->Remote Desktop

Connection.
139.How do you enable the Language bar in desktop?

Start->Control Panel->Regional and language options->languages tab-
>details->preferences->language bar->show the language bar on desktop.
140.The gateway server for the home usage is ??

-Broadband Router
-Switch
-ISP
141.What is the expansion of ZIF?

-zero insertion force
Adam Tech PCA Series Flexible Printed Circuit (FPC) and Flexible Flat Cable
(FFC) connectors are ZIF (zero insertion force) designed to be a fast easy method
to make a reliable connection of flexible printed circuits to a PCB
142.How to display a replication history

When the replication history displays, if the Action column contains an asterisk to the
right of the action, such as Send* or Receive*, the replication is complete. The
presence of the asterisk (*) indicates that replication is complete.
1. Make sure you have Reader access or higher in the database ACL.
4. Click done when you finish reviewing the history
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95
143.. which of the below options are used to open display properties?
-Right Click on desktop -> properties
- All the above
145. Tools for creating GP objects (select the correct one)

a. Active directory users & computer
b. Active directory sites & services
c. Active directory domain & trust
d. Local security policy
e. Gpedit.msc
146.Microsoft exchange server uses a proprietary_____________ protocol

• Rpc
• All the ablve
• http
• Kerberos
147.How is soft reset performed in BB? – ALT + CAP + DEL.
148.Different types of modes to restore Active Directory – Authoritative & Non

authoritative.
149.Data base name of active directory...?
• Ntfs.dit
• Ntds.dit
• Rid.dit
• Schema
152.Uses of “ Enforce Password History”?
Passowrd never expires

-User must change at lnext logon
- user cannot change password
Neither of the mentioned options. Enforce password history is used to
prevent the usage of pwd that is used during last n (3/5/…) no of times. For
eg., we wil not be able to use the pwd which we used we used in the last 5
resets
153.Physical component of computer are called as ? Hardware

154.Peripherals that cannot be used without drivers?
95
96
155.What is volatile memory?RAM

156.9 pin connector mouse how it looks?
So, the first thing you need to know is the interface type of the mouse you are going
to use and this can be determined by looking at the connector of the mouse. The
serial mouse has a D-Sub female 9- or 25-pin connector. The bus mice have either a
D-Sub male 9-pin connector or a round DIN 9-pin connector. The PS/2 mouse is
equipped with a small, round DIN 6-pin connector. Some mice come with adapters
with which a connector can be converted from one type to another. If you are to use
such an adapter, remember that the connector at the very end of the mouse/adapter
pair is what matters.
The next thing to do is decide what the device node to use for the given interface.
For the bus and PS/2 mice, there is little choice; your OS most possibly offers just one
device node each for the bus mouse and PS/2 mouse. There may be more than one
serial port to which the serial mouse can be attached.
The next step is to guess the appropriate protocol type for the mouse. The X server
may be able to select a protocol type for the given mouse automatically in some
cases. Otherwise, the user has to choose one manually. Follow the guidelines below.
Bus mouse
The bus and InPort mice always use "BusMouse" protocol regardless of the brand of
the mouse.
Some OSs may allow you to specify "Auto" as the protocol type for the bus mouse.
157.Most commonly used output device?Monitor

158.Alt+0 in Blackberry? Sent Items
161. Does BlackBerry support .tif files? Yes
162. Where is " enable hibernation " option present in Display option? Screensaver
163. What is a digitally signed device? Tested and certified by Microsoft.
164. What are the 5 components of a computer system?
167.How to find the “computer name " tab?System properties->computer name
168. What is the other name for Twisted pair cable? 10 Base T
169.Which model allows UDP option? (IP/IPX,TCP,ISO) not sure of the answer
170. How many types of switched are present? 3
171 what are “Exceptions “used for in Windows XP Firewall?
172. What is IEEE 802b?
173. What is BSOD? Blue Screen Of Death
96
97
174. How are computers identified in a domain controller?

175. What is POST? Power-On-Self-Test
176.What is known as a critical wireless device? WLAN/WEP (not sure)
177.Are groups automatically configured by Lotus Notes? NO
178.Advantage of LAN over WAN.
Ans should be cost

180. options under the presentation of magnifier settings.
Ans.Invert colors,Start minimized &Start magnifier
181. Default location of AD database
Ans %systemroot%\NTDS
182. What is the most advantage of fibre optic cable.
Ans should be speed and bandwidth
183. Fastest Wi-fi technology
Ans 802.11n
184. IPv6 has how many bytes ans 128
185. After print is given and then when the cable between the printer is removed do
the printer prints..True/False ans-true
186. RAM which refreshes periodically.VRAM
187. How to change desktop settings.

Ans run desk.cpl in ,right click properties and controlpanel->system
188. Ways to view computer name.

Windows key + pausebreak, My computer right click->properties and
controlpanel->
System
189. What is used to install programs in windows.
Ans windows installer (formerly said as Microsoft installer)
190. Driver roll back could not be done if u try to replace a new driver to fix the issue.
True/false
Ans true
191.Which file system did windows 98 use?
a. FAT 32 b. FAT 16 c. NTFS 4.0 d. NTFS 5.0
192.Which has the high speed wireless connectivity ?
a. IEEE 802.11a b. IEEE 802.11n c. IEEE 802.11c d. IEEE 802.11b
193.What is the general term used for keyboard , mouse , scanner etc?
Ans : Input
194.Which one is the most frequently used input?
Ans: keyboard
195.Which is the most frequently used output?
Ans : monitor
196.Which one does not need a network card?
97
98
a. Laptop
b. Handheld device
c. Desktop
d. PDA
197.You get the error “ hardware not found “ despite the fact that it is connected.
What you will do?
a. Check the connection
b. Remove the hardware
c. Replace the hardware
d. Restart the computer
198.When you power off the computer which memory is not affected?
Ans: ROM
199.IP address is conflicted. What will you do?
a. Uniquely give the ip address
b. Connect to a client computer that will automatically assign the IP
c. Manually delete the IP assigned etc.
200.Which of the following is true?
a. Windows XP can be connected to both domain & work group
b. Windows home edition can be connected only to workgroup and not to domain
c. Windows home edition is connected to both workgroup and domain
d. Etc
204.What is the short cut key to open a favourite tab?
a. Ctrl+O
b. Ctrl+A
c. Ctrl+F
d. Ctrl+M
e. Ctrl + I
205.What is the shortcut key used to show weekly calendar in blackberry?
98
99
a. D
b. W etc
206.What is BSOD?
Ans : blue screen of death
207.Where is the heat sinker?
a. On the processor
b. On the ATX etc
208.What type of twisted pair cable is used?
Ans: RJ- 45.
209.To create an user account what rights u should have?
Ans: admin rights to the pc.
210.While installing/uninstalling Microsoft product, what will u use?
a. Microsoft wizard
b. Windows wizard
c. Windows install wizard etc
211.Which layer is used for Error detection?

a) Network layer
b) Session
c) Data Link
212.The size of IP address?: 32 bits for ipv4 and 128 bits for ipv6
213.Thickness of Co-axial cable?
214.No of tokens in Ring Topology? 1 token
215.Which layer is used in MAC Address?
Physical
Data link
Network
216.Study difference between XP and Vista
217.What is called hard error?
An error occurence in a computer system that is caused by the failure of a memory
chip. Hard errors can appear like chip-level soft errors, but the difference is that the
hard error is not rectified when the computer is rebooted. The solution to a hard error
is to replace the memory chip or module entirely. Operating a system beyond the
speed capacity of its memory and subjecting the system to charges of static
electricity are two common causes of hard errors.
218.How to go to System restore?
Start------à All Programs---àAccessories----àSystem Tools---àSystem restore
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100
219.If a particular driver is suspect you should roll back to the original driver before u
try to install a new one.Is it True or False ans: True
220.If u are a power user and u want to view the devices that are not connected to
the computer what should u do?
Ans: My compuer-àRight click-àProperties-àAdvanced--àEnvironment
Variables--àset the variable in System variable box
File system used in Windows 98?
221.FAT 16 2. FAT 32 3. NTFS 5.0 (not sure) 16 or 32.
How to rename a user name?
222.If the user should not want to change password, what option is selected?
Ans: User cannot change password
223.How to set Out of Office in Lotus notes?
Ans: Actions--à Tools----àOut of Office
224. BSOD
225. What are the steps to rename user accounts in Windows Exchange Server 2003?
– Go to ADRight click on user accountpropertiesaccount profile
(change the name there)

227.. What is the other name for Twisted pair cable? 10 base T
228.. What is IEEE 802b? – Wi Fi standard
229.. What is the boot sequence of Windows XP?
230.What are the tasks to be completed after installation ?
231.Delete the Replication History?
Make sure you have Manager Access in the database ACL.
4. Click Done.
232.Logical component of Ad –Tree
233.Unread Old messages in Black berry ?
234.Which contains the high memory :*(not sure que)
ans Hard disk
235.Functions of disk?
236.To read and write information on the disk what is used? Disk drive
237.Input of Computer
238.Use of External Strorage device
239.A comp can store the I/p and o/p data and perform operations in ALU ?Control
unit(que not sure)
240.Advantages of LAN over WAN
241. Peer to peer network advantage?
242.bit IP address hold?32
243. thickness of Coaxible cable? .25 inch & .5 inch
244.how 2 Create a Language bar in desktop?
>details->preferences->language bar->show the language bar on desktop.
245.Create a user account in AD?
246.Create a task in AD?
247. Which layer used Mac Adress?Datalink
248.Which option narrator window having?
Announce events on screen
Read typed characters
Move Mouse pointer to the active item
100
101
Start Narrator minimized

249.Which the hand held device that moves the cursor in screen?Mouse
250.Brain of the computer?CPU
251.What access can be given to modify the account in Exchange server 2003?
Reader access, Editor Access, Depositor, Write access
252. How to go to System restore?
Click Start, point to All Programs, point to Accessories, point to System
Tools, and then click System Restore
1. Fiano worked in a system yesterday but when she tried to boot her system
today, she could not.
What is the first step she should do? Check the Power.
2. What is the use of system Restore?
3. Full form of RAM? Random Access Memory.
4. Monitor, CPU, Keyboard , Mouse can be said in one word as – Hardware.
5. Two types of group in AD – Security & distributed group.
6. How will you identify System Name – Answers are Right click System then
Properties, Win Logo + Break Control Panel -> System.
7. Which file system is used along with Windows 98 & XP ?
1. FAT 16
2. Only FAT32
3. FAT16 or FAT32
4. NTFS
8. How to enable recurring task in lotus notes.
9. How many types of switches -3.
10. How many browser icons are displayed in BlackBerry – 1
11. Renaming user account in AD.
12. What is the use of Fire Wall Security Center.
13. Which one do not need a network card – Hand held devices.
14. what is the shortcut key to go to new web browser with the same web address
? –Ctrl + N.
15. How will you troubleshoot if BSOD occurs?
Outlook clients allow access to all features in which of the following ?

Exchange Server 2003
101
102

Group

Domain.
as domain.
Out of these 3 statements which one is incorrect? Statement 2 is incorrect.
16. What is the key which is used along with Del to delete without storing in the
recycle bin?Shift.
17. Which option you should choose if you want to the user to change his
Password at next Login –
User must Password at next Login.
19. How to schedule an appointment in outlook?
20. What is the advantage of LAN over WAN?
21. Which 2 shares must be present once Ad is installed? Ans: SYSVOL &
NETLOGON
22. If a particular driver is suspect, you should roll back to the original drivers
before you try to install a new one to fix the problem. Ans : TRUE
23. How is the Calendar view changed in lotus notes?
24. Which key in blackberry is used to swap between alternate characters? Ans
:Alt
25. Unread messages in BlackBerry - U.
Dovetail questions
1.what is the most o/p device?

2.What is the sytem boot sequence?
3.what is the system boot order?
4.The serial of dots form the image. What is the printer name?
5.does the lotus notes requires the userlogs while in configuration. (yes/no)
6.create the user in AD
7.calendar views in Exchange 2003
8.which model in BB has the CALL and END keys?
9.types of computers
11.Is this possible to modify the features in Installed programs in windows?
12.The program is permanently stored in ROM is called as _________
102
103
a. hardware
b. software
c. firmware
d. ROMware
13.what is the use of system restore?

14.Minimum requirements for Exchange server 2003?
15.thickness of coaxial cable
16.feautres of fiber optic cable
17.What is the maximun distance for Ethernet.
18.digtally signed drivers
19.renaming user account
20.what does the agent log report in lotus notes
21.what permission we need to modify any in domain, globally in forest enterprise?
a. universal admin
b. domain admin
c. enterprise admin
d. enterprise operator access
22.creation of reoccuring task in appointment

23.what does the exception in Xp firewall.
24.In firewall, What information available in security center topic
25.In star-ring topology, if hubs are failed, the complete network will fail (yes/no)
26.expansion of ZIF
27.Which of the below options are used to open display properties?
-Right Click on desktop properties
-Control Desktop in run command
- All the above
28.How to soft reset a black berry?? (short cut)

29.How to install the protocol in two systems by wireless connection
30.External memory can be used for what?
31.What is RAM
32.What is the short cut key to go to Favorites in IE? – Ctrl+ i
33.What is the need of an user account??
34.How many types of switched are present? 3
a. Laptop
b. Handheld device
c. Desktop
d. PDA
37.what is the shortcut key to go to new web browser with the same web address ?
38. DMZ expansion - de-militarized zone
1. How to rename a user account in AD.
2. How to create distribution group in AD?
3. What is POST?
103
104
4. What is thickness of thicket coaxial cable?
5. What is ZIF?
6. Where will you edit the address book in Blackberry?
7. Which is a volatile memory?
8. How to create a Query based distribution group in AD?
9. What is a network?
10. What is the use of system restore?
11. How to identify the computer name?
12. How to check for Environmental variables?
13. How to create a recurring task?
14. Which of them is a part of Ethernet LAN? options : coaxial, STP , fiber and AUX
and answers are: : coaxial, STP , fiber
15. How many bits are in IPV6? 128 bits
16. In which blackberry version u find send and call button?
17. How to add notification to anew mail in Lotus?
18. Definition of Filter, sticky and Toggle Keys?
19. Why do we create mailbox enabled users in Exchange?
20. What is a Language bar?
21. What is WAG validation Process?
1. BSOD
2. What are the steps to rename user accounts in Windows Exchange Server 2003? –
Go to ADRight click on user accountpropertiesaccount profile (change
the name there)
4. What is the other name for Twisted pair cable? 10 base T
5. What is IEEE 802b? – Wi Fi standard
6. What is the boot sequence of Windows XP?
9.For what reason the exchange server 20003,work on daily basis(not sure of que)
104
105
10After BSOD is rebooted what is the next trouble shooting step?

12.Unread Old messages in Balsk berry ?
ans Hard disk
15.To read and write information on the disk what is used?Disk drive
unit(que not sure)
19.Advantages of LAn over Wan
20.Peer to peer network advantage?
22.thickness of Coaxible cable?
23.create a recurring task in AD?
24.how 2 Create a Language bar in desktop ?
25.Create a user account in AD/
27. Which layer used Mac Adress?Physical
28.Which option narrator window not having?
30.Brain of the computer?
Please study all the short cut keys in Black berry and Hardware.
80. What is the primary function of DNS server? Primary source for Domain
Name to IP Address resolution
or False
model? - Network Layer of the OSI model (Not sure)
83. How to create a child domain? - DCPROMO.EXE
84. Can FAT 32 be converted to FAT 16?- Yes Using tools like Partition Magic
(Again FAT32 – can have max disk size as 32 GB but FAT 16 Cant –
You will loose disk space – Personal experience – I lost my Ipod
shuffle because of this)
85. What are the steps to convert FAT 32 to FAT 16? - Start > run > type
105
106
86. What are all are types of limits (question is not clear)
a) Storage limits
b) Age limits
a. 16
b. 64
c. 32
d. 8
88. Is the create password reset disk available in Win XP? Yes – But it can be
used only on the computer it was created
89. Type of trust which allows the users to access resources in unidirectional way
to create a forest root domain? - a one-way trust must be established in
both directions - Create a dedicated domain
91. Types of restores in AD? - Authoritative and Non- authoritative
92. Can printer be shared in Microsoft win SP2? - Yes
94. What happens when replication enabled option is selected? –
Automatic replication of Global Catalog Info.
95. Which info contains in system state backup info stored in Public folder? AD,
IIS Metabase, System Registry
96. Procedure to grant permission for creating a top-level public folder? –

106
107

Rights (Provide access to other etc...))
or False
98. Which domain functional level support only win2003? – Windows 2003
Mode
99. How to delete a partition of a logical drive? – diskmgmt.msc
a. RJ – 45
b. RJ – 11
c. BNC
d. SCSI
103. What are the functions of DNS server? – Host Name – IP Address
a. Down top
b. Top Down
c. Forest
d. Tree
105. Which of the following in exchange server 2003 allows you to create a
public folder?
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108
b. OWA
c. ESM
d. None
106. What are the ways to Implement and Configure DNS
a. Forward look up
b. Dummy DNS
c. Naming Schema
d. Reverse look up
a. Win 2003 interim
b. Win 2003 (All the options work only in this level)
c. Mixed mode
d. Native mode.
a. Account lock
(both options r correct , also v hav to turn off firewall )
Sectors
112. Enable message tracking in exchange 2003.
108
109
Goto ESM  right click on the server to b tracked  properties

general Enable message tracking
113. How will u create Global Address List? – Create an Address list setting
filter rules - value to all Users, Contacts and groups (Note: By default
only it will be Exchange recipients)
114. Anti- malware is ? Virus Removal tool – Malware is a kind of virus.
c. Installation of firewall
a. Ipconfig/All
b. Ipconfig/ Show
c. IP config
d. none
117. Advantages of NTFS. – Encryption, Sharing, Compression, File and

Folder permissions etc
e) 10
f)9
g) 2
h) 1
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110
120. What work around for “Non-system error”
This error is because boot loader file is missing i.e. io.sys
121. How to enable printer pooling?
Add printer  select printers  check printer pooling option and

finish the wizard
122. Where is AD database stored?
a. Harddisk of DC
b. forest
c. tree
d. local system
123. What is reverse look up?
Used in dns for ip address to hostname resolution

a. Hide all
c. none
d. Hide me.
RJ 45
RJ 11
SCSI
BNC
153. We can set win firewall in XP os with SP2? ( Yes/ No
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157. What are the 3 common types of virus? – Virus, Trojan Horse, Worm
data? - NTBACKUP
(4 Pairs of wires)


162. Normal size of hard drive sector? - A sector is the smallest physical
storage unit on a disk, and is almost always 512 bytes (0.5 kB) in
size.
163. What information does the Service Pack contains?
time. What could be the troubleshooting step? - Parental Control
Option is used in Windows Vista (Enabling and disabling work
time of the computer)
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112

168. What is Forest Retrospect?

settings

want to modify

permissions
170. The function of a switch on a network is to prevent collisions TRUE
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171. You are upgrading from a peer-to-peer network running

NetBEUI to a client-server server network running TCP/IP.How
can you maximize network performance?
Remove NetBEUI from all stations

172. Digital signatures for email messages are encrypted hash values that
digitally sign the email to verify the sender. What is the signing part of
the process?
173. Specify the characteristics (For example: speed, length, topology
and cable type) of the following cable standards:
174. Which of the following technologies is used to dynamically
assign IP addresses to a client?
dhcp
175. Which of the following uses a public key to encrypt a) PKI
176. What is the logical component that lets you to link together multiple
domain trees in a hierarchical arrangements
Forest
177. what is the first domain in any enterprise and it shall be the most
important domain to your forest structure
Forest Root
178. what is the first domain created in a logical hierachy
The root of an AD forest

179. what option is selected to create a child domain is initially created
through the wizard
Child domain in an existing domain tree

180. what option has to be selectd to create a forest root domain
domain in a new forest
181. Steps to create application Data partition
open command prompt -> type NTDSUTIL -> at the prompt typre
DOMAIN MANAGEMENT -> type CONNECTION -> type CONNECT TO
SERVER < SERVER NAME > after confirmation type QUIT
182. how do we delete an application directory partition
Delete NC applicationdirectorypartion
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183. what are the relevant levels of domain functionalities mark them all
Win server 2000 Native Win server 2003 Win server 2003
Interim Win server 2003
184. which is the default domain functional level and most flexible in terms
of adding domain controllers.
Mixed mode
185. which domain function level allows the addition of Win2000 and win
2003 domain controllers
mixed mode
186. which domain function level supports only win NT 4.0 and win 2003
server domain controllers
question is wrong da ..
187. the domain functional level supports only windows 2003 domain
controllers
windows 2003 native mode

188. how do we change the domain functional level
AD domains and trust right click on domain name click on

domain functional level  raise
189. how do we change the forest functional level
AD domains and trust right click on forest name click on

forest functional level  raise
190. what is used to establish a trust relationship between two domains in

different forest od between 2 win2k domains and an external windows
2000 or NT4 domain
realm trust
191. What type of trust provides users in the currect domain and users in
the target domain can access resources in both domains
Two way trust
192. what type of trust provides users in target domain will not be able to
access any resources in this domain but users in the current domain will
be able to access resources in the target domain
one way trust
193. what are the ways you can posibly implement & configure DNS select
them all
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194. what way is the DNS server configured if it resolves Ipaddress from
NetBios Name
forward lookup zone
195. what way is the DNS server configured if it resolves NetBios Name
from Ipaddress
reverse lookup zone

196. where is the Active directory database stored
in the domain controller

197. what does the Active directory consists select all that is applicable
198. What s recommended method of restoring and backing up Active

directory Data base
Non authoritative trust
199. steps to perform Active Directory restore operation
200. What are the types of restores in Active Directory

-DHCP
-DNS
-TCP/IP
options
-RAM
-VRAM
-DDRAM
-SDRAM
-ROM
4. How to create an user account in AD?

6. How will you create a recurring task (outlook)?
7. Whats the extension of Lotus Note bookmark?- .nsf
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8.The gateway server for the home usage is what?? – don’t know the answer, these r
the options
-Broadband Router
-Switch
-ISP
I think it is Broadband router. ISP will provide either router/switch for connecting
devices.
9. How many bits does IPv6 address contains? 128 bits
10.which of the following is the correct boot sequence?
There were some options….the correct answer starts with POST->MBR-
>……..->LSASS.EXE->WINLOGON.EXE
11. Which of these profiles cannot change the desktop settings??- don’t know the
answer, these r the options
-Admin Profile
-Local User
-Mandatory Profile
-Guest
12. Is it possible to move an icon in Black Berry??
13. Your system has been update automatically and you don’t want the update. How
to revoke the update??
- Add or Remove programs
- Add or Remove windows components
- Check the show updates option in Add or Remove Programs
14. how will you add a contact in Lotus notes?
15. What is the expansion of ZIF?
-Power User
-Backup operators
-Guest
Check whether the screen resolution had changes (Graphics options)
19. which of the below options are used to open display properties?
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- All the above
20. Number of tokens that a ring topology can have? 1 token
21. How many transmission media r ther?
Guided & Unguided
22. which command is used to install AD? dcpromo
24. What r the types of computer?
Micro
Mini
Mainframe
Super
25. What are the main components of computer?
CPU
Memory
Input Devices
Output Devices
26. What are these devices called? (monitor, keyboard, mouse)
I/O devices
27. The computer works on which instruction?

- I/O
-Hardware
-Software
I/O
28. When the URL portal shows http://www.abc.com, what will you do??
30. How a node accept or reject data frame in a Hub?

-Mac address
-IP address
-data frame
31. how to soft reset a black berry??ALT+CAPs+DEL
32. If you remove one of the dual processor’s fan, what will be the effect?
-system crashes
-system will run
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System will continue to run, but the heat generated will cause damage to
internal components of motherboard
33. how will you synchronize wireless in blackberry?? Thru Configure PIM
34. Which container can you add in Admin Groups?? Organizational Group
35. How to access Exchange server 2003???
- VPN
-WireLess LAN
-exchange server connector
-outlooktoolse-mailchoose mail boxfinish
36. What is 802.11 series standard representing??  Wireless standard
37. What is the most advantage of fiber optic cable???
Low Error rate & fast data rate
38. External memory can be used for what?
39. What is temporary memory?? Volatile memory commonly known as RAM
40. which key is used to delete a content without sending to recycle bin??
Shift+delete

42. What options do you find in Magnify?  see startrunmagnify
43. Which is not the options in narrator menu? See startrunnarrator
44. Which options do not you find in the Driver Digital Signing menu? (sorry this is
not the exact question)
-Prompt
-Warn
-Ignore
-Block
45. How will you add a computer in the AD?
46. How to disable a user in the AD? While creating the user in a domain,
during the process, we shud check the option, “Account Disabled”.
47. Is it possible to change group membership for an user? YES
48. What does enforce password history contains??
-Passowrd never expires
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resets.
49. how to rename a user logon name of the user???
50. What will you ask the user to change at the 1st login?? Change the
password
51. What is the need of a user account?? Limit the privileges between the
various user a/cs
52. What is the min. hard disk space required for XP?? 1GB
53. Which of the below is wrong?? – read the functionaliies of the below option….you
must choose the option which is given with the wrong functionality
-Filterkeys
-stickey keys
-toggle keys
1. The possible reasons for Fan working inside the CPU, when system boots
b. to lower the temperature inside .
c. to recharge CMOS battery
2. AD integrated zone means
a. For renaming resolution purposes
b. DNS integrates Active directory zone
c. All of the above
3. Different types of AD partition
a. Application partition
b. Domain partition
c. Storage partition (hope this is the option)
d. All of the above
4. In order to have VPN connection
a. Type the IP address of VPN server and connected to the server……….
b. Type the IP address of NAT server and connected to the server……….
c. Type the IP address of DHCP server and connected to the server……….
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5. You have bought broadband connection from ISP, and connected with network
adapters, and then what will u needs to connect?
a. An access point(I marked)
b. Nothing
c. DSL
6. You are responsible for network security, in order to ensure for current
network updates, which would be the best option?
a. Contact network administrator
b. Contact purchasing manager
c. View manufacturer’s web site
7. The command to display the ip address with MAC address
a. ipconfig
b. ipconfig/all
c. ipconfig/show
d. ipconfig/show MAC
8. to create a partition, what should be done
a. That can be done in logical partition……
b. has to be done at the time of installation
9. To delete the user what should be done
I. Open computer management

II.select users
III.select users and groups
IV.select the user to be deleted
V. It is supported by win 2003 only
VI.click shift delete
VII.click delete
Choose which r all correct?
10. Default domain functional level and most appropriate one for adding
domain controllers
a. win 2003 interim
b.win 2003 mixed mode
c.win 2003 native mode
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d.win 2003
e. all of the above
11. The work around for disk unreadable error
a. the computer is not properly shut down, run the scandisk
b. the disk volume is high
12. The reason for “non system error”
13. Packet filtering means?
a. filter packet between machines
b. Packet filtering is the term used in data decryption
13. Tunneling means
a. is the term referred to transfer packets between 2 networks

14. service pack means
a. update of OS provided with resolved bugs………
15. FSMO means
Flexible Single Master Operations
16. The thing updated in SP3 but not in SP2
17. Temporary and recovered data are stored in
Transaction logs(hope this s answer)
18. Address list we have
a. Global address list
b. Global address list and personal list
c. contact list
1. Full from of FRU? - Field Replaceable Unit

2. When the mouse does not work what is the first step you take to resolve the
issue?
ANS: check the connectivity
3. When your server room suddenly warms up what will u check?
a) Power cord.
b) Air conditioning
c) UPS
D) CPU
4. Full form of RAID? – Reduntant Array of Inexpensive Disks.
5. Full form of APIPA? - Automatic Private IP Addressing
6. How will you create Printer pooling? Start->printers and faxes->double click
on Add printer icon->Right click on the Icon for the newly defined printer
and choose properties Select properties sheets ports Tab -> select enable
printer pooling Check box
7. You use an Ethernet card which is not a plug and play device and you are not able
to use it because of resource clash what will u reset in order that the card works ?
a) MAC address
B) Communication protocol
C) Memory
d) Mother board settings
8 What are the protocols supported by VPN? – PPTP, L2TP and IPSec
9. How will u create a mail store policy? - System manger > Admin Group >
System Policies > Rt Click > New Mail store Policy
10. What is the goal of firewall? Provide baseline intrusion prevention mechanism in
windows XP
11. What is the definition of service pack?
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A service pack (in short SP) is a collection of updates, fixes and/or enhancements to
a software program delivered in the form of a single installable package. Many
companies, such as Microsoft or Autodesk, typically release a service pack when the
number of individual patches to a given program reaches a certain (arbitrary) limit.
Installing a service pack is easier and less error-prone than installing a high number
of patches individually, even more so when updating multiple computers over a
network.
12.How will u raise the domain functional levels? – Rt Click on the domain -> Raise
Domain Functional level
13. What is the default back up available in Exchange server?
ntbackup
14. What information will be stored in public folders? – Calendar, Contacts,
General store etc.
15. What is the main function of FTP?
Transferring files
16. In which type of back up will the logs be purged? (Select 2)
A) normal
b) Incremental
c) Differential
d) Copy
17. in which domain controller functional level can windows server 2000 and windows
server 2003 work - Windows 2003 mode.
18. What are the steps to verify that Exchange server recognizes that an online back
has been done? – Check the database tab and find when the last backup took
place.
19. What are the steps to configure the ESM to display the administrative groups? –
System Manager > Rt Click on Your exchange server > Properties > Display
Administrative Groups
20. What is the reverse look up process? – IP address to Hostname
a. Fat 16
b. Fat 32
c. NTFS
d. Fat
22. What type of trust configured between 2 domains provides a one way access?
i) 2 way external
ii) Internal
iii) Simple
iv) One way incoming for external trust
23. Top level domain in http://www.mail.cognizant .com

ANS: cognizant
24. Expansion of ISDN? – Integrated Services Digital Network

25. In store how is the information stored?
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A. database logs
B. transactions logs
A. .mdb files
B. .edb files
c. .ist files
27. A normal CD –ROM stores ---------------- MB of data
A. 650
b. 1000
c.1024
d. 500
28. What is DSL..?
Ans. Digital subscriber line
30.Can we set Windows firewall in Win XP OS without SP2?
Ans. No.
31. What is VPN?
procedures
33. Types of VPN’s are?
Ans. Tunneling is a way in which data is transferred between two networks securely.
35. What is Encryption?
Ans. Encryption is the act of turning a block of plain text or other raw data (such as
binary computer files) into "cipher text," encoded blocks of text.
37. NAT means?
38. Does VPN offer inbuilt virus protection?
Ans. No.
39. I’m running Windows 2000 and am getting disconnected when trying to log on to
the VPN. What is most important step I need to perform..?
Note: (Also check Port 1723 and 47 are open for PPTP (Pont to Pont tunneling
protocol)
Port 1701 is open for L2TP (Layer 2 Tunneling Protocol))
40. What is Cryptography?
Ans. Cryptography is the science of information security
41.What is Private-Key Encryption Algorithms?

Ans. private-key encryption algorithm is one where the sender and the recipient
share a common, or closely related, key

42. What is virus..?
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43. Can VPN be used over Intranet?
Ans. Yes
44. What are different VPN components?
Ans. Protocol, Security, Appliances.
Ans. Yes
Ans. True
Ans. True
49. In which layer do Firewall's work?
Ans. The lowest layer at which a firewall can work is layer three.
51. Abbreviate IMAP
Ans. Internet Message Access Protocol
Ans. Star
Ans. TCP/IP
54. Which network device has the capability of amplifying and regenerating network
signals but has no capability of routing or segmenting?
Ans. Repeaters
55. You are upgrading from a peer-to-peer network running NetBEUI to a client-server
server network running TCP/IP. What should you do?
Ans. Remove NetBEUI from all stations
56. How can you maximize network performance?
Ans. Router
58.Digital signatures for email messages are encrypted hash values that digitally sign
the email to verify the sender. What is the signing part of the process?
connectivity?
Ans. WiMAX technology can provide coverage in both LOS and NLOS conditions.
Note: Examples (ZigBee – LoS only and WI FI – Non LoS only)
60. The IEEE 802.16e standard supports frequencies in what range?

Ans. 2 11 GHz
61. Which wireless industry organization is described as, an association of companies

working together to enable reliable, cost-effective, low-power, wirelessly networked,
monitoring and control products based on an open global standard?
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62. Which wireless LAN standard specifies the use of Direct Sequence Spread
Spectrum technology?
Ans.802.11b
63. What is the most effective technique of minimizing battery drain by a laptop’s
wireless Mini–PCIcard?
Ans. Remove the Mini-PCI card when you do not require network access.
64. Which of the following describes the number of pins associated with Dual Inline
Memory Modules (DIMM)
Ans. 144 and 168

Ans. 6- Pin Mini DIMM Connector, DIMM-5 Connector plug or DB-9 to 25 Pin Adapter.

67. Which of the following provides the name resolution on the Internet?
Ans. DNS
68. If you want to prevent users from using access points on your wireless network?
Ans. WEP (Wired Equivalent Privacy)
69. You suspect that someone is connected to your computer without authorization.
Which utility may give an indication of what is going on?
Ans. NETSTAT
70. Which of the following devices is used to connect a T1 line?
Ans. CSU/DSU
71. What is the default port number for Telnet connections?
Ans. 23
72. Which of the following allow NETBIOS to IP address resolution?
Ans. LM Hosts and WINS.
name?
Ans. SSID
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a. Modem dial up(Not sure)
b. Token ring
c. Ethernet
d. NWLink
75. Token rings use hubs as connectivity devices? True.

76.What of the following file system for file and folder level permission? NTFS
77. Choose one of the following steps to resolve the Winsock error? - Netsh Winsock
Reset command and Restart computer for changes to take effect.
78. VPN connections provide end – end security and doesn’t provide security
between the client and VPN server – True or False - True
b. Using SMTP ( if you want the routing groups to use only

SMTP protocol)
a. Mixed mode
b. Win 2003
c. Win 2003 interim
d. Win server 2003
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a. Chkdsk
b. Command.com
c. Format
d. Diagnostic
a. Forests
b. Servers
d. WAN link
a. As a secondary
b. As a master
c. As a slave
d. As a primary
a. General
c. Logon
d. Recovery
i) In the console tree, expand Server Configuration, and then click

Mailbox
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j) In the result pane, select the server from which you want to
k) In the work pane, select the storage group that you want to
l) A warning appears asking, "Are you sure you want to remove


sharing(ICS)
or False
a. Wirelessly
b. Coaxial
c. Ring cable
d. Twisted pair
error.

161 BAD CMOS memory

system? - Click Start - Click Run - Type command.com and ENTER -
Type netstat -n in the command window
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diskmgmt.msc

In mixed mode, there is a Default Policy for each site. - Right-click Recipient
Policies, point to New, and then click Recipient Policy. - Specify an LDAP
filter (that is, to whom the policy applies) and the e-mail addresses for these
recipients.


False
1. A small hand held device which is used to move the cursor on the screen?
Mouse
2. ZIF stands for? – zero insertion force
3. Uses of “ Enforce Password History”?
4. Physical component of computer are called as ? Hardware
5. Peripherals that cannot be used without drivers?
6. What is volatile memory? - RAM
8. Most commonly used output device? - monitor
9. Alt+0 in Blackberry? – used to see sent items or outbox
10. If password has got no expire date what will get enabled? – password
does not get expire
11. Who has the full control rights over the machine? -
Owner group, User Group, Backup operator, Admin
12. Who has the access to add, delete and modify user but not having right to
change the user access rights? -
13. How to edit the address book in Blackberry?
14. All lotus notes are databases?
15. RJ 45 has ______? Pin 1 to pin 6 , pin 1 to pin 1 , pin1 to pin 3, none of the
ans
16. Where is the heat sink located?
17. How to enable the mail account in lotus notes?
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18. What to do if the URL https://www.abc.com?

19. Twisted pair cables another name? – 10 base T
20. How to get the hardware Ip of two different machine connected using
router?
1) What are the steps to rename user accounts in Windows Exchange Server
2003? – Go to ADRight click on user accountpropertiesaccount
profile (change the name there)
2) How many tokens can be present in a ring topology? 1
3)What are called as physical components? Computer Hardware
4) Does BlackBerry support .tif files? Yes
5) Where is " enable hibernation " option present in Display option?

Screensaver
6) What is a digitally signed device? Tested and certified by Microsoft.
7) What are the 5 components of a computer system?

8 ) What is the fastest, most expensive computer available?
Mainframe/Supercomputer (not sure)
9) What is ZIF?
10) How to schedule an appointment in Xchange 2003 server?
11) What does Information processing cycle consists of?
12) What are Xchange clients?
13) How to find the " computer name " tab? right click MY COMPUTER 
computer name
14) What is the other name for Twisted pair cable? 10 base T
15) Which model allows UDP option? (IP/IPX,TCP,ISO) not sure of the answer
16) How many types of switched are present? Layer 2 and Layer 3 – 2
types
17) What are " Exceptions " used for in Windows XP Firewall? -
18 ) What is IEEE 802b? – Wi Fi standard
19) What is BSOD? Blue Screen Of Death – PC cannot be bootable at
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normal mode
20) How are computers identified in a domain controller? – with IP address
21) What is POST? Power-On-Self-Test
22) What is known as a critical wireless device? WLAN/WEP (not sure)
23) What is the boot sequence of Windows XP?
PostMBRntldrntoskernelhall.dlllsass.exewinlogon.e
xe
24) Are groups automatically configured by Lotus Notes? NO

25) What is a network? – group of interlinked computers
26) What are contacts in Xchange 2003? – they r mail enabled users
27) What is the feature that is not available in Outlook Web Access? – Public
folders, PST
28 ) What are the tasks to be completed after installation ? if exchange
server 2003 answer is all the above. I think these will b the options
that u will get
1.check services
2.do little admin tasks
3.create users
4.create groups
29) How to modify the membership of a group that has been created in Server
2003?
Right click on the group  click members tab  add or remove

members
30) What are the rights needed to create local user account? (power
user/administrator)
1. What will do you do incase of BSOD?

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access?

a.UHP b.UHC c.DNS
No Beeps
Peripherals
One Beep
POSTed fine
Motherboard Problem
Beep
Video Problem
Beeps
Video Problem
Beeps
CPU Overheating


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24.In AD ……….?
25.IE is getting frequently disconnected?

1)What is the command for opening snapin in AD?
Ans: mmc.msa
2)How to add a user to admin group?
All answers will be similar be careful in selecting the correct answer..
3)how to create user account in AD?
Tricky be careful with options…
4)How to connect exchange server from client work station?
5)what all the characteristics and capabilities of exchange server?
This question matters on options be careful…
6)If lotus notes had crossed is account limit wat will happen?
Ans: it will give a warning and rest of mails will not be saved..
7)what is the command to do soft reset in black berry and hw u do hard

reset in BB?
Ans: alt+cap+del and hard reset press the button on right hand side bottom….
8)How many browser icons on the display in BB?
Ans: one
9)For what snap-ins are used for?
10)for what language bar is used for?
11)How to enable language bar in win XP?
12)why do we need to work with snap-in?
13)volatile Memory?
Ans:Ram
14)How to synchronize calendar wirelessly?

Desktop manager
15)hw to rename user in AD? (see qn asked on user not on group)
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16)how to create mail enabled user?
17)By default lotus notes will encrpt data or not?

Ans: Yes
18)In which boot order the computer will start up? (see the qn not boot
sequence boot order)
19) BSOD-Blue screen of death
20) POST-Power on self test
21) ROM-Read only memory
23) The most commonly user output device?-monitor
24) Which series of black berry has call and end buttons?
25)The agent log in lotus notes used for?
26) Out of the following statements which is correct?

Stmt1: Windows xp home can be connected to workgroup
Stmt 2: Windows Professional can be connected to both workgroup
and domain
Stmt 3: windows xp home can be connected to both workgroup and
Domain
27)filter keys,stickey keys&toggle keys-Definition
28) language bar definition
29) The computer works on what instruction-software
30)keyboard,videoscreen and mouse are together known as

a) input devices
b) output devices
c) hardware
31)Hardware requirements for installing windows XP?
32) . Which will convert the hostname to the IP address??? –

a)DHCP
b)DNS
c)TCP/IP
33)How to soft reset a blackberry?Alt+caps+delete

34) What is 802.11 series standard representing?? ?Wi-fi
35)RJ-45 has ----------------- pins?(8 I guess?)
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36)What are exchange clients?
37)Which is the fastest ,most expensive computer?
38)Which model allows UDP option?
39)In which generation of computers transistorsareused?2ndgeneration
40)What are exchange recipients?

a)Contacts
b)distribution groups
c)users (mailbox and mail enabled)
d)all the above
41)When you add a machine to a domain ,how wil you retrieve the IP address?
a)DHCP
b)TCP\IP
c)LDAP
d)IPX
42)How will you create a new user account?

a)dsa.msc
b)compmgmt.msc
43)What will you do in case of BSOD?
44)How to change the computer name?

Rightclick on desktop->properties->computername tab
45)Reason why you are unable to connect to a computer?

a)allow users to connect to your system is not enabled.
Dovetail Set:4
2003?
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5) Where is " enable hibernation " option present in Display option? Screensaver

9) What is ZIF? Refer other q paper
13) How to find the "computer name " tab? System properties->general
tab
14) What is the other name for Twisted pair cable? something ending with 100T
2) ISO Model
16) How many types of switched are present? 2 (layer-2 and layer-3 swithches)
17) What are " Exceptions " used for in Windows XP Firewall? Check with
control panel->security settings-> windows firewall
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18 ) What is IEEE 802b? Again a wireless standard providing - 4.5 Mbit/s
19) What is BSOD? Blue Screen Of Death; Try Reboot
20) How are computers identified in a domain controller?
25) What is a network? Group of connected computers
26) What are contacts in Xchange 2003?
27) What is the feature that is not available in Outlook Web Access?
28 ) What are the tasks to be completed after installation?
29) How to modify the membership of a group that has been created in
Server 2003? Right click group->add new user or select user and right
click-> move/delete user
user/administrator) administrator
3) 1. Which will convert the hostname to the IP address??? –

4) -DHCP
5) -DNS
6) -TCP/IP
7)
8) 2. When you give a document to print and remove the printer cable, will the
printer still print?? – Yes/No – Yes, because the file will go the printer spool.
9)
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10) 3. Which of these will refresh at regular intervals?? - don’t know answer,
these r the options
11) -RAM
12) -VRAM
13) -DDRAM
14) -SDRAM
15) -ROM
16) How to create an user account in AD?
17) How will you schedule a meeting and invite members (outlook)?
18) How will you create a recurring task (outlook)?
19) Whats the extension of Lotus Note bookmark?- I think it is .nsf
20) The gateway server for the home usage is what?? – don’t know the answer,
these r the options
-Broadband Router
-Switch
-ISP
21) I think it is Broadband router. ISP will provide either router/switch for
connecting devices.
22) 9. How many bits does IPv6 address contains? 128 bits
23) 10.which of the following is the correct boot sequence?
24) There were some options….the correct answer starts with POST-
>MBR->……..->LSASS.EXE->WINLOGON.EXE
25) 11. Which of these profiles cannot change the desktop settings??- don’t know
the answer, these r the options
-Admin Profile
-Local User
-Mandatory Profile
-Guest
26) 12. Is it possible to move an icon in Black Berry??
27) 13. Your system has been update automatically and you don’t want the
update. How to revoke the update??
28) how will you add a contact in Lotus notes?
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29) What is the expansion of ZIF?
30) If NTLDR corrupts, whether the boot sector will be corrupted or not? (yes/no)
31) Which user can login and shut down a client machine?
-Power User
-Backup operators
-Guest
32) You play a game and after it, your icons larger in size than before. What is
the 1st step you will do to resolve it?
33) Check whether the screen resolution had changes (Graphics options)
34) which of the below options are used to open display properties?
- All the above
35) . Number of tokens that a ring topology can have? 1 token
36) . How many transmission media r ther?

Guided & Unguided
37) which command is used to install AD? dcpromo
38) What all should you check when you install Exchange Server?
39) What r the types of computer?

Micro
Mini
Mainframe
Super
40) 2 What are the main components of computer?

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CPU
Memory
Input Devices
Output Devices
41) What are these devices called? (monitor, keyboard, mouse)

I/O devices
42) The computer works on which instruction?

- I/O
-Hardware
-Software
I/O
43) When the URL portal shows http://www.abc.com, what will you do??
44) How a node accept or reject data frame in a Hub?

-Mac address
-IP address
-data frame
45) how to soft reset a black berry??ALT+CAPs+DEL
46) If you remove one of the dual processor’s fan, what will be the
effect?
-system crashes
-system will run
System will continue to run, but the heat generated will cause
damage to internal components of motherboard
47) how will you synchronize wireless in blackberry?? Thru Configure PIM
48) Which container can you add in Admin Groups?? Organizational

Group
49) How to access Exchange server 2003???

- VPN
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-WireLess LAN
50) What is 802.11 series standard representing?? Wireless standard
51) What is the most advantage of fiber optic cable???

52) . External memory can be used for what?
53) . What is temporary memory?? Volatile memory commonly known as

RAM
54) . which key is used to delete a content without sending to recycle bin??
Shift+delete
55) . What is the short cut key to go to Favorites in IE? – Ctrl+ i

56) What options do you find in Magnify?  see startrunmagnify
57) Which is not the options in narrator menu? See startrunnarrator
58) Which options do not you find in the Driver Digital Signing menu? (sorry this is
-Prompt
-Warn
-Ignore
-Block
59) How will you add a computer in the AD?
60) How to disable a user in the AD? While creating the user in a
domain, during the process, we shud check the option, “Account
Disabled”.
61) Is it possible to change group membership for an user? YES
62) What does enforce password history contains??
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63) -Passowrd never expires

64) -User must change at lnext logon
65) - user cannot change password
66) Neither of the mentioned options. Enforce password history is
used to prevent the usage of pwd that is used during last n (3/5/…)
no of times. For eg., we wil not be able to use the pwd which we used
we used in the last 5 resets.
67) . how to rename a user logon name of the user???
68) . What will you ask the user to change at the 1st login?? Change the
password
69) . What is the need of a user account?? Limit the privileges
between the various user a/cs
70) . What is the min. hard disk space required for XP?? 1GB
71) . Which of the below is wrong?? – read the functionaliies of the below
option….you must choose the option which is given with the wrong
functionality
72) -Filterkeys
-stickey keys
-toggle keys
73) Memory not lost when power off…--ROM

74) High speed wireless standard- IEEE 802.11n
75) Whats network..?—Group of interconnected computers or devices
capable of exchange information
76) Modify group membership.. –Right click on group and select user whose
membership needs to be changed.
77) Renaming user account- Right click user and select rename. Provide
details
78) What option to select to change pwd during next login –The user shud
change pwd during next login
79) Multiprocessing—Processing different task simultaneously
80) Functions of hard disk—permanent storage, provide backup
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81) Creating User Account..-For local system, start-> run-> type

‘compmgmt.msc’; Right click “Local users and groups”->new user
and provide details.
For a domain, Right click the domain->new user->provide details
power user –how to view device not connected to the computer- Set
environment variable as global and view it from system properties;
82) steps to create user account- Pls check qno.9
83) how does various system components communicate? System Bus
84) Change compute name- Change in system properties->computer name
tab ; give comp.name
85) . What does Enforce password history does? – Settings for password
history
Pwd never expires
86) Dual Booting.?- Multiple OS in hard disk
87) Outlook in Xp upgraded to Windows mail in Vista (YES/NO).?
88) Which has degree of privacy,encryption and mobile computing..? –IPV6
89) Creating mail enabled users.? A mail-enabled user has an e-
mail address at the organization but does not have an Exchange
mailbox. All e-mail messages that are sent to the mail-enabled user
are forwarded to the specified external e-mail address
90) . How do you open remote desktop? Start-> All Programs-> Accessories-
> Communication->Remote Desktop Connection
91) Unable to access Remote Login- Remote Access to the system might not
be enabled
92) how signals transmit in broadcast.?--> Uses entire bandwidth
93) How to synchronize wireless devices..?
94) A/C lockout policy..-Specifies the time period until the reset pwd can
be repeated
95) Agent log in lotus notes Reports……?-Agent log reports whether the task
is completed/not
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96) Functions of control Unit..--> Control unit is a part of CPU which controls
the ALU & memory by generating clock signals
97) No of bit in IP address. 32 bits (IPV4), 128 bits (IPV6)
98) Twisted pair wire is also called as.?
99) . Increase download speed of cable modem…
100) BSOD- Blue Screen of Death- Try Reboot;
101) driver Rollback-
102) What are the options present in magnifier cmd?- Invert colors, start
minimized, show magnifier
103) changing calendar view in Exchange 2003
104) Advantage of LAN over WAN Fast, more bandwidth, reliable,
secure & low cost [for WAN dedicated ISP connection is needed for
better function and it is quite costly]
105) how to Start system restore.. Click Start, point to All Programs,
point to Accessories, point to System Tools, and then click System
Restore.
106) Components of ComputerInput devices, output devices, CPU
107) Creation of reoccurring task in Exchange server 2003
108) What is the purpose of mail enabled users? Mail enabled users
only receive msgs from their external e mail address.
109) Internet..?  Network of networks of computers
110) transistors used in generation.? Generation 2

111) Min h/w requirement for XP , Exchange server
112) delete replication history in lotus notes
113) CPU overclocking- Set to run the CPU at a more clock rate than
the default
114) What are the options present in narrator window? Announce
events on screen,read typed character, move mouse pointer to
selected item, start minimizer
115) Exceptions in XP firewall
116) . Change icon position in BB – Yes, we can change icon position
in BB home
26. What is the use of system Restore?
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27. How many tokens are there in ring topology? 1
28. Fiano worked in a system yesterday but when she tried to boot her system
today, she could not.
29. What is the first step she should do? Check the Power.
30. Full form of RAM? Random Access Memory.
31. Monitor, CPU, Keyboard , Mouse can be said in one word as – Hardware.
32. Two types of group in AD – Security & distributed group.
33. You give the print command and disconnect the Printer. It will print. True or
False – True.
34. Which of the following is a twisted Pair cable – RJ 45.
35. How will you identify System Name – Answers are Right click System then
Properties, Win Logo + Break Control Panel -> System.
36. Which file system is used along with Windows 98 & XP ?
5. FAT 16
6. Only FAT32
7. FAT16 or FAT32
8. NTFS
37. How to enable recurring task in lotus notes.
38. How many types of switches -3.
39. How many browser icons are displayed in BlackBerry – 1
40. Renaming user account in AD.
41. What is the use of Fire Wall Security Center.
42. Which one do not need a network card – Hand held devices.
43. what is the shortcut key to go to new web browser with the same web address
? –Ctrl + N.
44. Which is the memory not lost when power gets off – ROM.
45. Will the BlackBerry support .tif files – Yes.
46. How will you troubleshoot if BSOD occurs?
Outlook clients allow access to all features in which of the following ?

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Group

Domain.
as domain.
Out of these 3 statements which one is incorrect? Statement 2 is incorrect.
recycle bin?Shift.
48. Which option you should choose if you want to the user to change his
Password at next Login –
User must Password at next Login.
51. What is the advantage of LAN over WAN?
52. Which 2 shares must be present once Ad is installed? Ans: SYSVOL &
NETLOGON
53. If a particular driver is suspect, you should roll back to the original drivers
before you try to install a new one to fix the problem. Ans : TRUE
54. How is the Calendar view changed in lotus notes?
55. Which key in blackberry is used to swap between alternate characters? Ans
:Alt
1.Unread messages in BlackBerry - U.
2.How to create a user in account in AD?
3.Wat is command to install AD? DCpromo

4. command to run AD? DSA.msc
5. requirement of ad?
6. Requirement of exchange server?
7. user switch off the computer property but not working when next time he logs on it
doesn’t work?
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8. Which model of BB ha call button( question not correct)?

9. Which is fast printer?
10 volatile- ram
11 bit in IP ? 32
12 IPV6 has 128 bit
13 what is network
14 what is computer used for?
15 adding a ID in lotus notes?
16 database in ad – NTDS(question incorrect)
17 . hand in monitor? Mouse pointer
18 opening system properties
19 opening system variables
20 sent the doc to print and then cancel, it will print
21 RJ – 45 pins
22 telephone has how many wires? 2 (I think)
23 add & remove program can change the program
24 acces level in lotus notes - 7
25 alt+O – Sent Items
26 view computer name?
27opening the Favorite tab-
Ans – I
28 mac address is in which layer- physical layer
1.How many tokens are there in ring topology? 1.

2. How many Bits does the typical IP address contains.
a)16 b)32 c)64 d)128
3.Which options do not u find in Driver Digital Signing menu. Prompt
4. Which file system does windows 98 use FAT 32.
5.What are the credentials to to login for the user username , password(the options
are bit confusing).
6.Which printer will give the tiny dots on the paper Inkjet printer.
7. Unread messages in black berry U.
8.Which one is fast accessible device. A)hard drive b)zip drive c)floppy drive .
9. 9 pin connector mouse how it looks. D shape.
10. What is digitally signed device? Tested and certified by microsoft.
11.What are Exceptions used in Windows XP Firewall?(Forgot the options).
12.Component of System Communications. System Bus(not sure, forgot the options).
13.What is the advantage of fibre optical cable speed and bandwidth.
14.Which of the following file is responsible for Personal Address Book. A)names.ntf
b)names.nsf c)notes.ini d)desktop6.Ndk.
15. To read and write information on the disk what is used?Disk drive.
16. Which the hand held device that moves the cursor in screen?Mouse.
17. How to schedule an appointment in Xchange 2003 server?(options are bit
confusing).
MY DOVETAIL QUESTIONS
1. How will you start System Restore?
2. Minimum Processor required for Windows XP?
3. Expansion of RAM?
4. Which one is volatile?
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5. Can you upgrade Mail server from xp to vista? True or false
6. How will you synchronise calender wirelessly?
7. The term used in computer which follows the instruction? SOFTWARE
8. Video screen,Keyboard,Storage devices are called as? Hardware
9. In which sequence the boot process is executed according to computer

manufactures?
(1)
a. Hard drive
b. Floppy drive
c. Cd/Dvd
d. USB
e. Network adapter
(2)
a. Floppy
b. hard drive
c. cd/dvd
d. network adapter
e. USB
(Like these 4 options were given)
10.Two types of Groups? Security & Distribution
11. The minimum required user credentials for user account are? username and
password
12.Which are NON –MAPI clients?
a. Outlook 2003
b. OWA
c. Novell
d. none of these
13. Transport layer protocols?? Ans is TCP,UDP,SPX
But this option was not there
14. IEEE802b is what?
a. LAN
B. MAN
C. WLAN
D. WI-FI
15. High speed wireless LAN? IEEE802.11n
16. which one is fast accessible?
a. Hard disk
b. floppy disk
c. zip drive
d. casettes
17. what is computer?
18. In Ethernet LAN which transmission medias are used( choose all tat apply)
a. coax
b. STP
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c. fiber optics
d. Access point
19.where does personal Address book in Blackberry is stored?
a. Notes.nsf
b. Notes.ini
c. names.nsf
d. Desktop6.nsk
20.Before installing a new driver you should roll back to previous one? True or false
21. Options which are not there in narrator window?
22.you play a game and after that Icons appear larger in size, what will you do?
23. How to go to system properties dialog box?
24. what command is used to see the version of current running OS? WINVER
25. which one these is software based?
a. Routers
b.Switches
c. Bridges
d. All the above
26.How to enable catched exchange mode in outlook 2003?
27. How to restrict access to mail enabled/distribution group?
28.what is network?
29.Soft reset in blackberry?
30. what does a user account identifies
I) Identifies user to computer
ii) Identify oneself to organisation
iii) Human identity
a. I, ii, iii
b. I only
c. Ii only
d. Iii only
31. Command used to view mac address with ip address? Ipconfig/all

32. what is the function of coax cable?
33. what type of twisted pair is used? RJ-45
34. Definition of Language bar?
35. Database of active directory?
36. what command is used to perform more options in AD?
37. How to open RDC?
38. correct order to type in keyboard?
Lefthand ASDF, Right hand ;LKJ
1.what is the most o/p device?

2.What is the sytem boot sequence?
3.what is the system boot order?
4.The serial of dots form the image. What is the printer name?
5.does the lotus notes requires the userlogs while in configuration. (yes/no)
6.create the user in AD
7.calendar views in Exchange 2003
8.which model in BB has the CALL and END keys?
9.types of computers
11.Is this possible to modify the features in Installed programs in windows?
12.The program is permanently stored in ROM is called as _________
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a. hardware
b. software
c. firmware
d. ROMware
13.what is the use of system restore?

14.Minimum requirements for Exchange server 2003?
15.thickness of coaxial cable
16.feautres of fiber optic cable
17.What is the maximun distance for Ethernet.
18.digtally signed drivers
19.renaming user account
20.what does the agent log report in lotus notes
21.what permission we need to modify any in domain, globally in forest enterprise?
a. universal admin
b. domain admin
c. enterprise admin
d. enterprise operator access
22.creation of reoccuring task in appointment

23.what does the exception in Xp firewall.
24.In firewall, What information available in security center topic
25.In star-ring topology, if hubs are failed, the complete network will fail (yes/no)
26.expansion of ZIF
27.Which of the below options are used to open display properties?
-Right Click on desktop properties
-Control Desktop in run command
- All the above
28.How to soft reset a black berry?? (short cut)

29.How to install the protocol in two systems by wireless connection
30.External memory can be used for what?
31.What is RAM
32.What is the short cut key to go to Favorites in IE? – Ctrl+ i
33.What is the need of an user account??
34.How many types of switched are present? 3
a. Laptop
b. Handheld device
c. Desktop
e. PDA
37.what is the shortcut key to go to new web browser with the same web address ?
38. DMZ expansion - de-militarized zone
1)What is the command for opening snapin in AD?
Ans: mmc.msa
2)How to add a user to admin group?
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All answers will be similar be careful in selecting the correct answer..
3)how to create user account in AD?
4)How to connect exchange server from client work station?
5)what all the characteristics and capabilities of exchange server?
This question matters on options be careful…
6)If lotus notes had crossed is account limit wat will happen?
Ans: it will give a warning and rest of mails will not be saved..
7)what is the command to do soft reset in black berry and hw u do hard

reset in BB?
Ans: alt+cap+del and hard reset press the button on right hand side bottom….
8)How many browser icons on the display in BB?
Ans: one
9)For what snap-ins are used for?
10)for what language bar is used for?
11)How to enable language bar in win XP?
12)why do we need to work with snap-in?
13)volatile Memory?
Ans:Ram
14)How to synchronize calendar wirelessly?

Desktop manager
15)hw to rename user in AD? (see qn asked on user not on group)
16)how to create mail enabled user?
17)By default lotus notes will encrpt data or not?

Ans: Yes
18)In which boot order the computer will start up? (see the qn not boot
sequence boot order)
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22. How to rename a user account in AD.
23. How to create distribution group in AD?
24. What is POST?
25. What is thickness of thicket coaxial cable?
26. What is ZIF?
27. Where will you edit the address book in Blackberry?
28. Which is a volatile memory?
29. How to create a Query based distribution group in AD?
30. What is a network?
31. What is the use of system restore?
32. How to identify the computer name?
33. How to check for Environmental variables?
34. How to create a recurring task?
35. Which of them is a part of Ethernet LAN? options : coaxial, STP , fiber and AUX
and answers are: : coaxial, STP , fiber
36. How many bits are in IPV6? 128 bits
37. In which blackberry version u find send and call button?
38. How to add notification to anew mail in Lotus?
39. Definition of Filter, sticky and Toggle Keys?
40. Why do we create mailbox enabled users in Exchange?
41. What is a Language bar?
42. What is WAG validation Process?
1. Boot Sequence
2. Synchoronize BB Calender
3. Password used to reset?
4. How to create mail enabled users?
5. BSOD
6. Outlook clients allow access to all features in which of the following?
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Veritas
Novell
Side Kick
7. How to create Group in AD?
8. How to create Distribution Group?
9. What are the two types of groups available in Active Directory 2003?
10. Call and end button is available in which Model of BB? 7100
11. What for external memory is used ?
12. 5 components of computer?
13. In a enterprise domain, who has the full control on the entire forest in
exchange server?
14. What is the min requirement of HD to install XP professional?
15. Internet fails to connect without reason? What is the first step you will
perform?
16. IPV6?
17. How to enable the Remote Desktop Connection?
18. What is the advantage of using fiber optics from the media?
19. Statement 1. Windows XP professional can be used both as Domain and Work
Group

Domain.
as domain.
Out of these 3 statements which one is incorrect?
20. What is crossover cables?
21. What are the options available to open Display properties?
22. Number of tokens in ring topology?
23. Types of computers?
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24. Among the following which is the i/p device which is used most?
Keyboard,Monitor,Mouse
recycle bin?
26. What is the option that we don’t find in Driver Signing Menu? PROMPT
27. How will u change the group membership of the user?
28. Advantages of network?
29. Which is the printer that gives tiny dozzlers of dots?
30. Which options allows UDP ?? TCP,IPX/SPX/,ISO
DOVETAIL PHASE-1 (25/05/09)
1. Thickness of coaxial cable.
2. Advantages of network. All the benefits were given. All the above was the
answer)
3. How to change password for a user in AD. (The answers are a bit tricky so
make sure u know the path )
4. Steps to create group.
5. Options not available in driver signing window. (Ignore /warn/block/prompt)
6. Volatile memory. Choose one from the options.
7. In xp home edition wat s the procedure to open RDC? I don know whether
remote desktop can be taken in home edition. Kindly verify.
8. Can a Power user log in to a client machine and shut it down
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155
9. Internet connection got disconnected suddenly.wat could be the reason? Here

again the options were not clear.
10. Who are exchange clients? This qstn contained chk boxes make sure you
know all possible clients.
11. Functions of control unit
13. 2 qstns from hard disk drive. Don remember exactly.
14. Who has full control over the computer?
15. W- where is it used in BB something weekly….
16. Ctrl+ i
17. Magnifier options.
18. Digital signing.
19. Home keys in keyboard.
20. DOVETAIL PHASE 1- HELP DESK
21.
22. 1.Which file system is used by windows XP and Win 98 in dual boot?
23. 2.Which of the following are correct with respect to fibre optic cable? All its
characteristics were given.
24. 3.What is the speed of twisted pair?
25. 4.Which among the following is the advantage of fibre optics?
26. a.high bandwidth(GBPS)
27. b.susceptable to disturbance
28. c.fast transmission
29. d.travels long distance
30. 5.How amny SRV records are created once AD is installed successfully in Win
server 2003? Ans :4
31. 6.Which cmd is used to change the password for restore mode? Ans:
NTDSUTIL
32. 7.Which 2 shares must be present once Ad is installed? Ans: SYSVOL &
NETLOGON
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33. 8.What are the steps to create group?
34. 9.How to move a user to new location?
35. 10.How do you go to restore mode? Ans: start-all programs-accessories-

system tools-system restore
36. 11.If a particular driver is suspect,you should roll back to the original drivers
before you try to install a new one to fix the problem . ans : TRUE
37. 12.A language bar is (definition)
38. 13.Which of the following option is not in driver signing window?
39. a.ignore b.warn c.block ans: d.delete
40. 14.Which is a hand held device that accepts input? Ans: Mouse
41. 15.what is a network? Ans: Group of connected computers
42. 16.How many bits are there in an IP address? 64bits
43. 17.how the Calender view changed in lotus notes?
44. 18.In blackberry, the CALL and END button is present in which model ?
45. a.7100 b.7200
46. 19.Among the definitions of the Sticky key, toggle key & filter keys Whisch
one is INCORRECT? So be sure of the definitions
47. 20.Which key in blackberry is used to swap between alternate characters? Ans
:Alt(not sure)
48.
49.
To the best of my knowledge…
Last Known Good config…

Rollback driver…
Safe mode and uninstall…
System restore…

Microsoft recomnded
XP – 256
Vista – 512
Server 2000/2003- 256
Server 2008 - 512
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compmgmt.msc in desktop
dsa.msc in server

I think it is alias name and password…
Bit confused – Is it dotmatrix???
Inkjet…

View MS applications and agents
access?
Public folders..
I blve we cant access pst too… (Personal folders)
Accessories – communication - RDC

a.UHP b.UHC c.DNS
No Beeps
Peripherals
One Beep
POSTed fine
Motherboard Problem
Beep
Video Problem
Beeps
Video Problem
Beeps
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CPU Overheating


A, Yes he can hear from XP b.yes from vista c.no d. yes (some
settings………..)
I think they are mentioning the narrator option…
Try it… run-> narrator
24.In AD ……….?

RAM?
Random access memory??? Hve a doubt … Are you serious these
questions are askd and yet find all f them not clearing….
Which memory will intact when the pc is power off? – ROM…
In Blackberry ALT+O gives? – Sent Items
Roaming services in Blackberry can be activated – How? International roaming

services option…
Lotus notes – How to schedule a meeting? Refer screenshots in the link

below
http://www.dummies.com/WileyCDA/DummiesArticle/Scheduling-a-Meeting-with-
Lotus-Notes-6.id-1649.html
All the lotus notes are related to database? True or False
How to uninstall AD? Dcpromo… chk te link…

http://www.windowsnetworking.com/articles_tutorials/w2ksvrun.html
What do you call the users who are mail enabled?

Mail-enabled users…(Only receive)…
Mailbox enabled (sent/receive)
How do u give permissions to users in AD [For Eg: Password change]?

( Plenty of options… dsa.msc – open the user account… change password
on next logon option…Group Policy)
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Minimum requirements to install windows XP?

PC with 300 megahertz or higher processor clock speed recommended;
233 MHz minimum required (single or dual processor system);* Intel
Pentium/Celeron family, or AMD K6/Athlon/Duron family, or compatible
processor recommended
128 megabytes (MB) of RAM or higher recommended (64 MB minimum
supported; may limit performance and some features)
1.5 gigabytes (GB) of available hard disk space*
Super VGA (800 x 600) or higher-resolution video adapter and monitor
CD-ROM or DVD drive
Keyboard and Microsoft Mouse or compatible pointing device
Can u upgrade mail server from XP to Vista? Hpe we can.. if they mean IIS…
Typical thickness of Twisted/ Coaxial cable?
How a peer – peer network manages heavy load? Sorry no idea… dint
understand what they mean to ask…
Booting sequence?
In XP
POST - BIOS - NTLDR - boot.ini,NTDETECT.com – NTLDR –
HAL.dll, NTOSKRNL.SYS - WINLOGON.exe
Start and end (Green and Red) buttons are available in which series of
blackberry?
8000 b) 7500 c) 7200 d) 5000
Where does remote desktop lies in XP?

C:/Windows/System32 – mstsc.exe
“Enable Hibernation” option?

Desktop prop – display - power
Digital Signing? Sorry no idea…

Licensing? Sorry no idea…
Two different types of users? Sorry no idea…
Hardware (3 to 4 questions)? Like mouse, printer, scanner…..
1.Which Primary tool is used to access alternative characters and functionality in the
BlackBerry keyboard - Alt
2.How do you create New location document? Through Personal Address Book and
File->Locations->New (two options correct)
3.Is it possible to move an icon in Black Berry?? Yes
4.POST –Power on self test
5.You play a 3Dgame and after it, your icons larger in size than before. What is the 1st
step you will do to resolve it
6.What protocol is required to run SMTP Internet clients? TCP/IP
7.How will you find RDC option from all programs? My computer-
>properties>remote->enable remote connection
8.How a node accepts or reject data frame in a Hub?
9.Printed copy –hard copy
10.Renaming user account
11.Possible to change the position of BB Icon
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160
12. Dual Booting.?two operating systems installed in a computer

Use any one of operating system at a time
13.Five important components of Computer –
CPU,input,output,memory,systembus,CD-drive,printer,scanner (First five answer)
14.What is the printer which gives nozzlers of dots?Inkjet
16.In Star ring topology, if any one hub is damaged will it effect to process?
17.How do you enable the Language bar in desktop?
Start->Control Panel->Regional and language options->languages tab->details-
>preferences->language bar->show the language bar on desktop.
18. options under the presentation of magnifier settings.
Ans.Invert colors,Start minimized &Start magnifier
19. IP address is conflicted. What will you do?
a. Uniquely give the ip address
b. Connect to a client computer that will automatically assign the IP
Manually delete the IP assigned etc

20. How many tokens are there in a ring topology?1
21. Brain of the computer?CPU
22.. What is ROM? Read only memory
23.If you remove one of the fan (you have) dual processor’s fan, what will be the
effect? system crashes-system will run.
24. RJ 45 has ______? Pin 1 to pin 6, pin 1 to pin 1, pin1 to pin 3, none of the
25.RJ-45 Pin 1 & 2 -hub transmitter,pin1&2 ----transmitter,pin1&2 hub
receiver,pin1&2 ----receiver
25.How to get hardware address from a packet.
27. You can change the positions of icons in a black berry. True
28. How to reset the password for a user?
26. Which one has the right to create or delete or rename but not modify the user
account?
a. Exchange Administrator(Answer)
b. Exchange Full Administrator etc.
More questions from Networking.........
1.what is network device connected to phone line to transfer the data? Modem
2.when Outlook gets automatically installed in the system?
when connected with exchange server----ans
3.what is the use of extended feature of windows firewall?
4.Where we will see UDP protocol?
5.what is repeaters?
6.Full form of BNC?
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161
7.Protocol used in Data link layer?
8.Gateway?
9.Presentation Layer?
10.How to connect the exchange in client machine which is in remote?
11.protocol to run SMTP clients?

Dumps - 29th July.
1. Extension of address book.
2. What will you do when the system communication performance is slow?
3. Steps that has to be performed after installing AD.
4. On opening the Web access what has to be enabled not to change the
desktop icon size.
5. Full Admin rights is provided to
A) Enterprise Admin B)Domain C)Universal group. D)global group
6. Can you change from native mode to mixed mode?
a) yes b)no c)both for some cases d)none of the above.

7. How to enable task options?
Tools->Options->Task options
8. In the transport layer what are the steps performed to transfer the packets.
Ans: Synchronize->Acknowledge->Data Transfer
9. How will you give permissions to the user?
Ans: In AD users and computers->user->properties->security->add
10. What are the Xchange clients?
Ans: outlook, web access
11. RJ 45—8 PINS
12. Uses of cross over cable—connect two networks without switches.
13. How will you limit the access of mail enabled group?
14. How will you provide security to WAN? Ans: Firewall
15. Add or remove programs shortcut key—ans :appwiz.cpl
16. Thickness of coaxial cable
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17. Select the Versions of outlook
A)97 b)98 c)2000 d)2003
18. Access levels of lotus notes
A)2 b)3 c)4 d)7
19. What has to be enabled to provide debugger rights to the user?
20. What are the Xchange recipients?
A)user(either mail enabled or mail box enabled
B)contacts
c)Distribution objects
21. Advantages of fibre optic over media
22. How do peer- peer communication manages overloading?
23. How many transmission media is commonly used?
A)8 b)4 c)3 d)6
24. Role of transponders in unbounded transmission medium?
25. When does outlook automatically installed?
26. A)on installing office b)on installing windows c)on accessing exchange server
d)none of the above
27. What should be enabled if the user wants the receiver not to reply to the mail.
Ans: enable DRMS option in outlook
28. What will get automatically enabled when password never expires option is
selected.
29. Where does RDC located in Win XP Professional.
Ans: My computer->properties>remote->enable remote connection
30. I/p device next to Joystick
A) wheeled mouse b)track ball c)optical LED
31. Option that has to be enabled for not allowing the user to change the
password
32. Naming convention in AD is UPN(User Principal Name)
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Here are the few basic steps for synchronizing outlook with BB.
1. Be sure you have the BlackBerry Desktop Software installed on your desktop
computer already.
2. Start the BlackBerry Desktop Manager.
3. Connect your BlackBerry with your computer via USB.
4. Click on Synchronize.
5. Activate the Synchronize organizer data checkbox.
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6. Click on the Configuration tab and click on the Configure synch… button.
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165
7. Select all data checkboxes you want your BlackBerry being synchronized to.
8. By selecting the data you have to select the program that stores your data on your
desktop computer. As I am using Outlook from Microsoft I have selected this
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166
program. But you can select another one as well. It just depends on the program you
are running.
9. That’s it. Now go back and you can select the Synchronize now button at the
synchronize dialog.
10. If you want your BlackBerry being synchronized every time you connect it to your
desktop computer you better select Synchronize the items selected above…
checkbox.
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117) What are the steps to rename user accounts in Windows Exchange
Server 2003?

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168
9) What is ZIF? Refer other q paper
13) How to find the "computer name " tab? System properties->general
tab
118) ISO Model
16) How many types of switched are present? 2 (layer-2 and layer-3 swithches)
17) What are " Exceptions " used for in Windows XP Firewall? Check with
control panel->security settings-> windows firewall
18 ) What is IEEE 802b? Again a wireless standard providing - 4.5 Mbit/s
19) What is BSOD? Blue Screen Of Death; Try Reboot
25) What is a network? Group of connected computers
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169
29) How to modify the membership of a group that has been created in
Server 2003? Right click group->add new user or select user and right
click-> move/delete user
user/administrator) administrator
1… Memory not lost when power off…--ROM

2… High speed wireless standard- IEEE 802.11n
3… Whats network..?—Group of interconnected computers or devices capable of
exchange information
4… Modify group membership.. –Right click on group and select user whose
membership needs to be changed.
5… Renaming user account- Right click user and select rename. Provide
details
6… What option to select to change pwd during next login –The user shud
change pwd during next login
7… Multiprocessing—Processing different task simultaneously
8… Functions of hard disk—permanent storage, provide backup
9…Creating User Account..-For local system, start-> run-> type
‘compmgmt.msc’; Right click “Local users and groups”->new user and
provide details.
For a domain, Right click the domain->new user->provide details
10…power user –how to view device not connected to the computer- Set
environment variable as global and view it from system properties;
11… steps to create user account- Pls check qno.9
12 how does various system components communicate? System Bus
13…Change compute name- Change in system properties->computer name
tab ; give comp.name
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14. What does Enforce password history does? – Settings for password
history
Pwd never expires
15… Dual Booting.?- Multiple OS in hard disk
16…Outlook in Xp upgraded to Windows mail in Vista (YES/NO).?
17…Which has degree of privacy,encryption and mobile computing..? –IPV6
18…Creating mail enabled users.? A mail-enabled user has an e-mail
address at the organization but does not have an Exchange mailbox. All e-
mail messages that are sent to the mail-enabled user are forwarded to the
specified external e-mail address
19. How do you open remote desktop? Start-> All Programs-> Accessories-
> Communication->Remote Desktop Connection
20… Unable to access Remote Login- Remote Access to the system might
not be enabled
21…how signals transmit in broadcast.?--> Uses entire bandwidth
23… A/C lockout policy..-Specifies the time period until the reset pwd can
be repeated
24…Agent log in lotus notes Reports……?-Agent log reports whether the
task is completed/not
25…Functions of control Unit..--> Control unit is a part of CPU which controls the ALU
& memory by generating clock signals
26…No of bit in IP address. 32 bits (IPV4), 128 bits (IPV6)
29… BSOD- Blue Screen of Death- Try Reboot;
31… What are the options present in magnifier cmd?- Invert colors, start
minimized, show magnifier
33… Advantage of LAN over WAN Fast, more bandwidth, reliable, secure & low cost
[for WAN dedicated ISP connection is needed for better function and it is quite costly]
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34 how to Start system restore.. Click Start, point to All Programs, point to
Accessories, point to System Tools, and then click System Restore.
35…components of ComputerInput devices, output devices, CPU
37 What is the purpose of mail enabled users? Mail enabled users only
receive msgs from their external e mail address.
38… Internet..?  Network of networks of computers
42… CPU overclocking- Set to run the CPU at a more clock rate than the
default
43… What are the options present in narrator window? Announce events
on screen,read typed character, move mouse pointer to selected item, start
minimizer
45. Change icon position in BB – Yes, we can change icon position in BB
home

-DHCP
-DNS
-TCP/IP
options
-RAM
-VRAM
-DDRAM
-SDRAM
-ROM

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172

7. Whats the extension of Lotus Note bookmark?- I think it is .nsf
the options
-Broadband Router
-Switch
-ISP
I think it is Broadband router. ISP will provide either router/switch for connecting
devices.
9. How many bits does IPv6 address contains? 128 bits
-Admin Profile
-Local User
-Mandatory Profile
-Guest

-Power User
-Backup operators
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-Guest
- All the above
20. Number of tokens that a ring topology can have? 1 token

Guided & Unguided
22. which command is used to install AD? dcpromo

Micro
Mini
Mainframe
Super

CPU
Memory
Input Devices
Output Devices

I/O devices
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174

- I/O
-Hardware
-Software
I/O

-Mac address
-IP address
-data frame
31. how to soft reset a black berry??ALT+CAPs+DEL
-system crashes
-system will run
System will continue to run, but the heat generated will cause damage to
internal components of motherboard
34. Which container can you add in Admin Groups?? Organizational Group

- VPN
-WireLess LAN
36. What is 802.11 series standard representing?? Wireless standard

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175
39. What is temporary memory?? Volatile memory commonly known as RAM
Shift+delete
-Prompt
-Warn
-Ignore
-Block
46. How to disable a user in the AD? While creating the user in a domain,
during the process, we shud check the option, “Account Disabled”.
47. Is it possible to change group membership for an user? YES

resets.
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176
50. What will you ask the user to change at the 1st login?? Change the
password
51. What is the need of a user account?? Limit the privileges between the
various user a/cs
52. What is the min. hard disk space required for XP?? 1GB
53. Which of the below is wrong?? – read the functionaliies of the below option….you
-Filterkeys
-stickey keys
-toggle keys
1. How to create a user in account in AD?
Their will be steps to follow.

user a\c.?
3.Wat is command to install AD? DCpromo

4. command to run AD? DSA.msc
5. requeiment of ad?
6. requerment of exchange server?
7. user switch off the computer property but not working when next time he logs on it
doen’t work?
8. which model of BB ha call button( question not correct)?
9. which is fast printer?
10 volatile- ram
11 bit in IP ? 32
12 IPV6 has 132 bit
13 what is network
14 what is computer used for?
15 adding a ID in lotus notes?
16 database in ad – NTDS(question incorrect)
17 . hand in monitor? Mouse pointer
18 opening system properties
19 opening system variables
20 sent the doc to print and then cancel, it will print
21 RJ – 45 pins
22 telephone has how many wires? 2 (I think)
23 add & remove program can change the program
24 acces level in lotus notes - 7
25 alt+O – Sent Items
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177
26 view computer name?

27opening the Favorite tab-
Ans – I
28 mac address is in which layer- physical layer
Dovetail Questions
1.Memory not lost when power off… ROM

2… High speed wireless standard
3… Whats network..?
4… Modify group membership..
5… Renaming user account
6… What option to select during next login
7… Multiprocessing
8… Functions of hard disk
9…Creating User Account..
10…power user –how to view device not connected to the computer
11… steps to create user account
12… Components of a system communication
12… Possible to change the position of BB Icon
13…Change compute name
Pwd never expires
17…Which has dgree of privacy,encryption and mobile computing..?
19… Open RDC
20… Unable to access Remote Login
21…how signals transmit in broadcast.?
25…Functions of control Unit..
26…No of bit in IP address.
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29… BSOD
33… Advantage of LAN over WAN
35…components of Computer
38… Internet..?
46.What will do you do incase of BSOD?

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access?
a.UHP b.UHC c.DNS

No Beeps
Peripherals
One Beep
POSTed fine
Motherboard Problem
Beep
Video Problem
Beeps
Video Problem
Beeps
CPU Overheating

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24.In AD ……….?

Answers I know

Pwd never expires
17…Which has dgree of privacy,encryption and mobile computing..? –IPV6
19… Open RDC (All programs  Accessories Communications Remote Desktop)
21…how signals transmit in broadcast.?--> transmit signal to all nodes connected
29… BSOD
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Thanks & Regards

Vineesh | Cognizant Technology Solutions |TCO
 Office: +91 44 42096000 | Vnet: 448513 |  Mobile: +919894775950
Email: vineesh.thottupuravijayan@cognizant.com
Blog: https://ch1blogs/blogs/144952
Help Desk Questions :
These r the questions we remember…we will send another set of questions once we
get from others who wrote the test!!!
Guys!!!...Its Waste of studying hard…..every thing is general and practical…..

-DHCP
-DNS
-TCP/IP
still print?? – Yes/No – Yes,because the file will go the printer spool.
options
-RAM
-VRAM
-DDRAM
-SDRAM
-ROM

7. Whats the extension of Lotus Note bookmark?
the options
-Broadband Router
-Switch
-ISP
9. How many bits does IPv6 address contains? 128 bit
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182

-Admin Profile
-Local User
-Mandatory Profile
-Guest

-Power User
-Backup operators
-Guest
- All the above

Guided & Unguided
22. which command is used to install AD?

Micro
Mini
Mainframe
Super
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183

CPU
Memory
Input Devices
Output Devices

I/O devices

- I/O
-Hardware
-Software

-Mac address
-IP address
-data frame
31. how to soft reset a black berry?? (short cut)
-system crashes
-system will run
34. Which container can you add in Admin Groups??

- VPN
-WireLess LAN

Low Error rate & fast
39. What is temporary memory??
Shift+delete
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184
-Prompt
-Warn
-Ignore
-Block
46. How to disable a user in the AD?
47. Is it possible to change group membership for an user?

50. What will you ask the user to change at the 1st login??
51. What is the need of an user account??
52. what is the min. hard disk space required for XP??
53. which of the below is wrong?? – read the functionaliies of the below option….you
-Filterkeys
-stickey keys
-toggle keys
Mouse
2. ZIF stands for?
6. What is volatile memory?--> lost data when power off.
7. 9 pin connector mouse how it looks? D shape
8. Most commonly used output device? Monitor
9. Alt+0 in Blackberry?
10. If password has got no expire date what will get enabled?
11. Who has the full control rights over the machine?
change the user access rights?
ans
16. Where is the heat sink located?--> over CPU & below the processor fan
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185

19. Twisted pair cables another name?
router?--> enable debug in router and ping the machine
Server 2003?

Screensaver

9) What is ZIF?
13) How to find the " computer name " tab?
14) What is the other name for Twisted pair cable? something ending with
100T
16) How many types of switched are present? 3
17) What are " Exceptions " used for in Windows XP Firewall?
18 ) What is IEEE 802b?
19) What is BSOD? Blue Screen Of Death
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186
25) What is a network?
2003?
user/administrator)

8. Which printer will you give you the tiny dots on the paper? Dotted matrix
9. What is the printer which gives nozzlers of dots? (Options same as above) Inkjet
10. What is the other word for monitor, keyboard, and modem? hardware
access?
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187

a.UHP b.UHC c.DNS

No Beeps
Peripherals

One Beep
POSTed fine

Motherboard Problem
Beep

Video Problem
Beeps

Video Problem
Beeps
CPU Overheating
address?............(Not sure) DHCP


24.In AD ……….?

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188
Dovetail Questions

-DHCP
-DNS
-TCP/IP
options
-RAM
-VRAM
-DDRAM
-SDRAM
-ROM
4. How to create a user account in AD?
1. Open Active Directory Users and Computers.
2. In the console tree, right-click the folder in which you want to add a user account.
Where?
• Active Directory Users and Computers/domain
node/folder
3. Point to New, and then click User.
4. In First name, type the user's first name.
5. In Initials, type the user's initials.
6. In Last name, type the user's last name.
7. Modify Full name to add initials or reverse order of first and last names.
8. In User logon name, type the user logon name, click the UPN suffix in the drop-down
list, and then click Next.
If the user will use a different name to log on to computers running Windows 95,
Windows 98, or Windows NT, then you can change the user logon name as it appears
in User logon name (pre-Windows 2000) to the different name.
9. In Password and Confirm password, type the user's password, and then select the
appropriate password options.

7. What the extension of Lotus Note bookmark?
8. The gateway server for the home usage is what??
-Broadband Router
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189
-Switch
-ISP
9. How many bits does IPv6 address contain? 128 Bits
10. Which of the following is the correct boot sequence?
11. Which of these profiles cannot change the desktop settings?

-Admin Profile
-Local User
-Mandatory Profile
-Guest
12. Is it possible to move an icon in Black Berry?? Yes

14. How will you add a contact in Lotus notes?

15. What is the expansion of ZIF? Zero insertion force
-Power User
-Backup operators
-Guest
19. Which of the below options are used to open display properties?
- All the above
21. How many transmission media r there?
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190
Five types of transmission media

22. Which command is used to install AD?
Dcpromo
24. What are the types of computer?
26. What are these devices called? (Monitor, keyboard, mouse)

- I/O
-Hardware
-Software
30. How a node accepts or reject data frame in a Hub?

-Mac address
-IP address
-data frame
31. How to soft reset a black berry?? ALT+CTRL+DEL

-system crashes
-system will run
33. How will you synchronize wireless in blackberry?? Thru Configure PIM
35. How to access Exchange server 2003?

- VPN
-WireLess LAN
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191
39. What is temporary memory?
40. Which key is used to delete content without sending to recycle bin? Alt+Delete
44. Which options do not you find in the Driver Digital Signing menu?
-Prompt
-Warn
-Ignore
-Block
47. Is it possible to change group membership for a user?

-Password never expires
-User must change at next logon
49. How to rename a user logon name of the user???
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192
51. What is the need of a user account??
52. What is the min. hard disk space required for XP??
53. Which of the below is wrong?? – read the functionalities of the below option….you
-Filter keys
-sticky keys
-toggle keys
Dovetail Questions
1) Is it possible to change the icon display in the home screen of BB? - Yes
2) When the system restarts there is continuous beep sounds, in which module
could be the fault? – Memory
3) Which of these profiles cannot change the desktop settings..?
-Admin Profile
-Local User
-Mandatory Profile
-Guest
In Mandatory profile if u change the desktop setting, after restarting the system it
comes to the default settings.
4) Which will convert the hostname to the IP address???
-DHCP
-DNS
-TCP/IP
5) Outlook in windows XP is upgraded as windows mail in Vista! - True
6) Which of the following is software based?
· Bridge
· Switch
· Router
7) Which is the most frequently used output device?
· Inkjet printer
· Monitor
· Scanner
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193
· Dot matrix printer
8 How To clear a replication history
1. Make sure you have Manager Access in the database ACL.

4. Click Done.
9) What do you call a printed copy of data?
· Hard copy
· Soft copy
· Document
10) Which of these is fastest accessable device?
· Hard drive
· Floppy Drive
· Zip drive
· Cassette tapes
11) What are the logical components of AD?
· Tree
· Domain
· User
12) IP spoofing?
A technique used to gain unauthorized access to computers, whereby the intruder

sends messages to a computer with an IP address indicating that the message is
coming from a trusted host. To engage in IP spoofing, a hacker must first use a
variety of techniques to find an IP address of a trusted host and then modify the
packet headers so that it appears that the packets are coming from that host.
Newer routers and firewall arrangements can offer protection against IP spoofing.
13) Which of the option is not available in narrator? – run narrator in taskbar.
14) How do you access the Remote Desktop Connection?
Start->All programs->Accessories->Communication->Remote Desktop

Connection.
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194
15) How do you enable the Language bar in desktop?

>details->preferences->language bar->show the language bar on
desktop.
16)The gateway server for the home usage is ??
-Broadband Router
-Switch
-ISP
17 )What is the expansion of ZIF?

-zero insertion force
Adam Tech PCA Series Flexible Printed Circuit (FPC) and Flexible Flat
Cable (FFC) connectors are ZIF (zero insertion force) designed to be a fast
easy method to make a reliable connection of flexible printed circuits to a PCB
18)How to display a replication history
When the replication history displays, if the Action column contains an asterisk to
the right of the action, such as Send* or Receive*, the replication is complete. The
presence of the asterisk (*) indicates that replication is complete.
1. Make sure you have Reader access or higher in the database ACL.
4. Click done when you finish reviewing the history

-Right Click on desktop -> properties
- All the above
20)Which is the fastest, largest and the expensive one?
• Mainframe computers
• Super computers
• Laptop
• Personal Computer
21)Tools for creating GP objects (select the correct one)
a. Active directory users & computer
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195
b. Active directory sites & services

c. Active directory domain & trust
d. Local security policy
e. Gpedit.msc
22)Microsoft exchange server uses a proprietary_____________ protocol
• Rpc
• All the ablve
• http
• Kerberos
23)How is soft reset performed in BB? – ALT + CAP + DEL.
24)Different types of modes to restore Active Directory – Authoritative & Non

authoritative.
25)Data base name of active directory...?
• Ntfs.dit
• Ntds.dit
• Rid.dit
• Schema
Mouse
2. ZIF stands for?
6. What is volatile memory?
8. Most commonly used output device?
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196
15. RJ 45 has ______? Pin 1 to pin 6 , pin 1 to pin 1 , pin1 to pin 3, none of the ans
20. How to get the hardware Ip of two different machine connected using router?
2003?

9) What is ZIF?
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197
2003?
user/administrator)
1.How will a 9 pin connector for a mouse look like?
1)End blue in color 2) round shape 3)D shape
2.You need to install both XP and 98 what will be the file system?
NTFS 2) FAT32 3)FAT 16 & 32
3.What will be the version of outlook in 98?

2000 b) 98 c) 2002 d)97
4.What will SMTP in Lotus Notes use?

LDAP b) IPX C)SPX D) IPX & SPX
5.How will you track other user task in Exchange server 2003?
6.Why do you require contact?
7. In the following RAM what will refresh brief and regular intervals?
1) VRAM 2) SRAM 3) DDRAM 4) RAM
8. What are all the components making up the active directory?

1) Forest & Tree 2) Tree & OU 3) Physical and logical components 4) AD &
Domain controller
9. File system supported by 98?

1) FAT 32 2) NTFS 4.0 3) NTFS 5.0 4) FAT 16
10.To open system properties what are all the possible options?
Ctrl panel > system

Win logo + Break
Some command in run
11. How will u remove option for automatic update to system?
Start -> Control Panel -> In classic view select Automatic updates (In
category view under Security Center) -> Turn Off Automatic Update.
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198
12. Two types of user accounts?
a) Local & domain b) admin & power c)local & server d) Guest & Back up
13. How many types of switches are there?
a) 2 b) 3 c) 6 d) 7
14. What is all transport layer protocol?
TCP/UDP
15. How will you create a wire less N/W?
a) Wireless starter kit b) wireless router c) N/W adapter Card

confused...
http://www.pcuser.com.au/pcuser/hs2.nsf/lookup+1/11F47FC0116A40E3CA2571FE00
49D776
16. How will the signal gets transmitted in Broad band?

a) Uses entire band width b) Uses multiple frames c) Uses multiple frequencies d)
Using priority
The online Webster’s dictionary defines broadband as "A class of communication

channel capable of supporting a wide range of frequencies, typically from audio up to
video frequencies. A broadband channel can carry multiple signals by dividing the
total capacity into multiple, independent bandwidth channels, where each channel
operates only on a specific range of frequencies."
http://www.buzzle.com/editorials/1-5-2006-85607.asp
17.Based on which naming convention a domain will be named?
This is Unity Naming convention.
User Accounts
Lower Period (.) 20 characters cals.classroom-admin
Computer Accounts
Lower Hyphen (-) 15 characters unity-afc-pc01
Groups
Upper Underscore (_) 64 characters CNR_Grad Students
Group Policy Objects

Upper Hyphen (-) 255 characters PAMS-Set desktop background
18.If you find a message that “ hardware not found” what will u do?
a) Restart b) check connection C) Install driver
19.What is called as the brain of information processing cycle?

1) CPU 2) O\P 3) I\P
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1… Memory not lost when power off…-

-ROM

– Wireless LAN/WI-FI
3… Whats network..?
—Group of interconnected computers or devices capable of exchange
information
4… Modify group membership…

– Change password
7… Multiprocessing
—Processing different task simultaneously
8… Functions of hard disk

—permanent storage, provide backup
-Device manager- View>Show Hidden devices

-My computer > Right click properties > Computer Name > Change

Pwd never expires

-Used to host two operating system (Note: you can’t run them
simultaneously)

-Yes
17…Which has degree of privacy, encryption and mobile computing..? –IPV6

18…Creating mail enabled users?

19… Open RDC
Start > Programs > Accessories > Communication > RDC
In XP > No RDC by default > Need to download additional client.
Please read the question carefully....
>My computer > Rt Click Properties > Remote > Allow users to connect
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remotely to this computer.
Also check firewall settings...
21…how signals transmit in broadcast?
 transmit signal to all nodes connected

Multiple frequencies

-Configure PIM
23… A/C lockout policy…

- gpedit.msc > Windows security.
BlackBerry Messaging Agent (MAGT) log file, you may see several log lines
which appear to indicate an issue with Address Book synchronization etc.
25…Functions of control Unit...

--> Control unit is a part of CPU which controls the ALU & memory by
generating clock signals

-10BaseTx Series
29… BSOD
-Blue Screen of Death

DEVMGMT.MSC > Select the required device > Rt click Properties > Driver >
Rollback Driver
31… presentation option AXl . In magnifier

33. Fast, more bandwidth, reliable, secure◊33… Advantage of LAN over WAN & low
cost [for WAN dedicated ISP connection is needed for better function and it is quite
costly]
34… Start system restore…

-Programs > Accessories > System Tools> System Restore.
35…components Input devices, output devices, CPU ◊ of Computer
36…Creation of recurring task in Exchange server 2003

Mail Enabled - only can receive mails…

Mailbox enabled users – Can send/receive
38… ◊Internet..? Network of networks of computers
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201
39…transistors used in generation.?

Generation 2

File -> Replication -> History
-Announce events, Move Mouse pointer on text, Read character

-Check my previous posts…
45… Change icon position in BB - Yes

-802b – LAN/MAN
-802.11b Wi-Fi

-SID. (Computers)
-In Organizations they also use Asset Number (Humans)
Questions:
1) What is the purpose of Drive Roll Back.
a)Option to select point of time for roll back.
b)Option to see the Previous level.
c) Only single level
d) None of the Above
2) How will you create distribution group?
3) What are the Exception features of XP firewall?
4) One question regarding how to type using Keyboard( Ans: Left hand ASDF on Right
hand ;LKJ)
5) Which outlook clients provide full access to all clients
a) Exchange b)VERITAS c)Novel d)Sidekick
6) Which of the following is a Default Group
a) BTP Admin b) Performance Logusers c)Administrators d) Help service Group
7) How to track task assigned in Exchange server 2003
What is WLAN?
9) Advantages of LAN over WLAN?
10) CMOS expand complementary metal-oxide semiconductor
11) How to create new OU in windows 2003
12) Utilities/Utility of having user account
13) …. Ethernet LAN
A) Coax b) STP c) Access (PT) d)Fiber
14) What are repeaters
15) Chose the Non API clients
a) Outlook web access b) Outlook2000 c)Outlook2003 d) none
16) What is unshielded twisted pair cable?
17) Purpose of External storage device
1 How to unlock an user account?
201
202
19) How to create AD (not using DCPromo) some different question

20) What minimum access required to edit in Lotus notes?
21) Expand DMZ demilitarized zone
22) What is PAP? Password Authentication Protocol
23) What is schema?
24) What is cross over cables?
25) What is repeaters?
26) What are the 3 types of protocols used by the transport layer?
27) How to enable remote desktop connection wizard?
2 In lotus notes by default local copy of Mail Database is encrypted – True or False
29) Steps to hide exchange mailbox
1. Open the Active Directory Users and Computers Microsoft Management Console
(MMC) snap-in.
On View menu, click Advanced Features.
Locate, and then right-click the user whose mailbox you want to hide.
Click Properties.
Click the Exchange Advanced tab.
Click to select the Hide from Exchange Address Lists check box.
Click OK.
30)
31) 802.11n supports data rates over 100Mbps – True or False
32) Which of the following is true about Windows XP and Windows Vista
Didn’t write the options-For this question we should study the difference between XP
and Vista
33) How to connect exchange server from client workstation
Few options were VPN,WAN…..
34) A user is not able to logon to XP remotely. What may be the reason?
35) What are the exchange recipients objects?
36) Internet connection fails for no reason. What might be the cause?
37) What is the function of control unit?
3 What is the cmd used to change AD Restore mode password?
39) What file system is used on which AD can be installed?
40) What are the possible components of Ethernet LAN?
1. BSOD
2. What are the steps to rename user accounts in Windows Exchange Server 2003? –
Go to ADRight click on user accountpropertiesaccount profile (change the name
there)
4. What is the other name for Twisted pair cable? 10 base T
5. What is IEEE 802b? – Wi Fi standard
6. What is the boot sequence of Windows XP?
9.For what reason the exchange server 20003,work on daily basis(not sure of que)
10After BSOD is rebooted what is the next trouble shooting step?
12.Unread Old messages in Balsk berry ?
ans Hard disk
15.To read and write information on the disk what is used?Disk drive
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203
unit(que not sure)
19.Advantages of LAn over Wan
20.Peer to peer network advantage?
22.thickness of Coaxible cable?
23.create a recurring task in AD?
24.how 2 Create a Language bar in desktop ?
25.Create a user account in AD/
27. Which layer used Mac Adress?Physical
28.Which option narrator window not having?
30.Brain of the computer?
Please study all the short cut keys in Black berry and Hardware.
Mouse
2. ZIF stands for? – zero insertion force
6. What is volatile memory? - RAM
8. Most commonly used output device? - monitor
9. Alt+0 in Blackberry? – used to see sent items or outbox
10. If password has got no expire date what will get enabled? – password does not
get expire
11. Who has the full control rights over the machine? -
change the user access rights? -
15. RJ 45 has ______? Pin 1 to pin 6 , pin 1 to pin 1 , pin1 to pin 3, none of the ans
19. Twisted pair cables another name? – 10 base T
20. How to get the hardware Ip of two different machine connected using router?

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204
13) How to find the " computer name " tab? right click MY COMPUTER  computer
name
14) What is the other name for Twisted pair cable? 10 base T
16) How many types of switched are present? Layer 2 and Layer 3 – 2 types
17) What are " Exceptions " used for in Windows XP Firewall? -
18 ) What is IEEE 802b? – Wi Fi standard
19) What is BSOD? Blue Screen Of Death – PC cannot be bootable at normal mode
20) How are computers identified in a domain controller? – with IP address
PostMBRntldrntoskernelhall.dlllsass.exewinlogon.exe
25) What is a network? – group of interlinked computers
26) What are contacts in Xchange 2003? – they r mail enabled users
27) What is the feature that is not available in Outlook Web Access? – Public folders,
PST
28 ) What are the tasks to be completed after installation ? if exchange server 2003
answer is all the above. I think these will b the options that u will get
1.check services
2.do little admin tasks
3.create users
4.create groups
29) How to modify the membership of a group that has been created in Server 2003?
Right click on the group  click members tab  add or remove members
user/administrator)
access?
a.UHP b.UHC c.DNS
24.In AD ……….?
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205

Pwd never expires
17…Which has dgree of privacy,encryption and mobile computing..? –IPV6
19… Open RDC
21…how signals transmit in broadcast.?--> transmit signal to all nodes connected
29… BSOD
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206

-DHCP
-DNS
-TCP/IP
options
-RAM
-VRAM
-DDRAM
-SDRAM
-ROM
the options
-Broadband Router
-Switch
-ISP
9. How many bits does IPv6 address contains? 128 bit
-Admin Profile
-Local User
-Mandatory Profile
-Guest

-Power User
-Backup operators
-Guest
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207
- All the above

Guided & Unguided
Micro
Mini
Mainframe
Super
CPU
Memory
Input Devices
Output Devices
I/O devices
- I/O
-Hardware
-Software
-Mac address
-IP address
-data frame
-system crashes
-system will run
- VPN
-WireLess LAN
Low Error rate & fast
Shift+delete
-Prompt
-Warn
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208
-Ignore
-Block
-Filterkeys
-stickey keys
-toggle keys
Mouse
2. ZIF stands for?
6. What is volatile memory?--> lost data when power off.
7. 9 pin connector mouse how it looks? D shape
8. Most commonly used output device? Monitor
ans
16. Where is the heat sink located?--> over CPU & below the processor fan
router?--> enable debug in router and ping the machine
Server 2003?
Screensaver
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209

9) What is ZIF?
14) What is the other name for Twisted pair cable? something ending with
100T
2003?
user/administrator)

8. Which printer will you give you the tiny dots on the paper? Dotted matrix
9. What is the printer which gives nozzlers of dots? (Options same as above) Inkjet
10. What is the other word for monitor, keyboard, and modem? hardware
access?
a.UHP b.UHC c.DNS
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address?............(Not sure) DHCP
24.In AD ……….?
1. RAM?
2. Which memory will intact when the pc is power off?
3. In Blackberry ALT+O gives?
4. Roaming services in Blackberry can be activated – How?
5. Lotus notes – How to schedule a meeting?
6. All the lotus notes are related to database? True or False
7. How to uninstall AD?
8. What do you call the users who are mail enabled?
9. How do u give permissions to users in AD [For Eg: Password change]?
10. Minimum requirements to install windows XP?
11. Can u upgrade mail server from XP to Vista?
12. Typical thickness of Twisted/ Coaxial cable?
13. How a peer – peer network manages heavy load?
14. Booting sequence?
15. Start and end (Green and Red) buttons are available in which series of
blackberry?
a) 800 b) 7500 c) 7200 d) 5000
16. Where does remote desktop lies in XP?
17. “Enable Hibernation” option?
18. Digital Signing?
19. Licensing?
20. Two different types of users?
21. Hardware (3 to 4 questions)? Like mouse, printer, scanner…..
-DHCP
-DNS
-TCP/IP
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options
-RAM
-VRAM
-DDRAM
-SDRAM
-ROM
the options
-Broadband Router
-Switch
-ISP
9. How many bits does IPv6 address contains?
-Admin Profile
-Local User
-Mandatory Profile
-Guest
-Power User
-Backup operators
-Guest
Control Desktop in runcommand
- All the above
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212
- I/O
-Hardware
-Software
-Mac address
-IP address
-data frame
-system crashes
-system will run
- VPN
-WireLess LAN
-Prompt
-Warn
-Ignore
-Block

-Filterkeys
-stickey keys
-toggle keys
212
213
213

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1. Can we set Windows firewall in Win XP OS without SP2 - yes

3.What does Tcp/IP support? --> Ethernet

30. Correct steps to create the recipient policy?

33. Sensitive data security is undoubtedly a major issue in VPN –False

38. VPN offers inbuilt virus protection –False

55. Can printer be shared in Microsoft win SP2? YES

80. Protocol used to resolve Netbios name to IP address?- LMHOSTS, WINS

88. Is VPN inbuilt security? Yes

102. Antimalware is a ? Antivirus

Where is AD data stored? a. Hardware of DC

136. RJ-45 connectors can maximum hours 12 pairs of wires? False

Token rings use hubs as connectivity devices? True.

25 Can FAT 32 be converted to FAT 16? YES

8. Abbreviate IMCP –INTERNET MESSAGE CONTROL PROTOCOL

257. Where is AD data stored? a. Hardware of DC

7. Users are authenticated on front end server on??. Basic (Authenticate)

16. Version of outlook(select all that are correct) 97 98 2002 2000

7. What is known as Brain of the computer? a) RAM b) CPU c) Input d) Output 3.

Which of these will refresh at regular intervals?? DDRAM

35. What schema that you don’t find in AD schema? .UHC

40.In AD ……….? NTFS 5.0

122.I/p device next to Joystick track ball

176.What is known as a critical wireless device? WLAN/WEP (not sure)

196.Which one does not need a network card? Handheld device

12.The program is permanently stored in ROM is called as firmware

1 Can we set Windows firewall in Win XP OS without SP2?

2 Types of VPN’s are?

Ans. Intranet, Extranet, Remote Access

5 What is DHCP used for?

1. What does Tcp/IP support?

2. Token rings use hubs as connectivity devices?

4. Choose one of the following steps to resolve the Winsock error

Start->Run type (netsh winsock reset) hit enter and reboot or

6. Exchange server 2003 routing groups can be connected to another.

a. Using cal connectors ( There is nothing like this)

c.Using routing groups

d. X.400 connections ( In case of slow link)

c.Win 2003 interim

8. Which is the correct step for 2000 perform AD restore operation?

a. Copy SYSVOL & NETLOGON to restore folders from CD

b. Open backup utility>advanced mode link

c.Open backup restore > start restore > ok

a. Win server 2003 interim

b. Windows 2000 mixed mode

c.Win server native mode

d. Win server 2003

10. How can an exchange be configured as a front end server?

a. POP 3,IMAP 2,HTTP 5

b. POP 3,IMAP 4,HTTP 1

c. POP 3, IMAP 4,SMTP

d. POP 3,SMTP,IMAP 1-4

14. Site – Site VPN connect geographically dispersed sites – True

15. Tabs in service properties

b. Depen(Sorry not sure what’s the option)

(General, Logon, Recovery, dependencies)

16. Steps to delete existing storage groups?

a) In the console tree, expand Server Configuration, and then click

17. Internet connections firewall can be enabled in Internet connection

18. Toplevel domain in http://www.mail.cognizant .com

22. What is cryptography? Practice and study of hiding information

27. How will you create partition in Win SP2? diskmgmt

28. What is DSL? Digital Subscriber Line

29. What is FRU? Field Replaceable Unit