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Illustrations
Foreword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Figure 1 The process of participation in
health policy development . . . . . . . . . . . . . . . . . . .22
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Boxes
Executive Summary . . . . . . . . . . . . . . . . . . . . . . . . . .4 Box 1 Community-based participatory interventions
reduce maternal mortality: Nepal . . . . . . . . . . . . . . .9
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Box 2 CARE-Perú’s improving the health of the
poor: A rights based approach . . . . . . . . . . . . . . . .10
Section I: Introduction . . . . . . . . . . . . . . . . . . . . . . . .8
Box 3 Convention on the Rights of the Child,
A. The right to health and its sources . . . . . . . . . . . . . . . . . .11
articles 12 and 13 . . . . . . . . . . . . . . . . . . . . . . . . . . .10
1. International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Box 4 International Covenant on Economic,
2. Regional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Social and Cultural Rights, Article 12 . . . . . . . . . . .11
3. National . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Box 5 Home Management of Malaria in Ghana . . . . . . .17
B. What does the right to health contain? . . . . . . . . . . . . .12 Box 6 Uganda’s Village Health Teams . . . . . . . . . . . . . . . .21
1. Freedoms and entitlements . . . . . . . . . . . . . . . . . . . . .12 Box 7 Community Driven Reconstruction,
2. Availability, accessibility, acceptability Democratic Republic of Congo . . . . . . . . . . . . . . . .22
and quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Box 8 Occupiers of 51 Olivia Road and Ors v
City of Johannesburg and Ors . . . . . . . . . . . . . . . . .29
3. Respect, protect and fulfil . . . . . . . . . . . . . . . . . . . . .13
4. Non-discrimination and equality . . . . . . . . . . . . . . . .13 Abbreviations
5. Progressive realisation ACLAS Asociación de Comunidades Locales de
and resource availability . . . . . . . . . . . . . . . . . . . . . . .14 Administración de Salud
6. Core obligations . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 AGBLT Associação Brasileira de Gays, Lésbicas, Bissexuais,
7. International assistance and cooperation . . . . . . . . . .15 Travestis e Transexuais
8. Monitoring and accountability . . . . . . . . . . . . . . . . .15 AIDS Acquired Immune Deficiency Syndrome
9. Participation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 CERD Committee on the Elimination of Racial
Discrimination
Section II: Participation . . . . . . . . . . . . . . . . . . . . .16 CESCR Committee on Economic, Social and Cultural
A. What is participation? . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Rights
B. What participation is not . . . . . . . . . . . . . . . . . . . . . . . . .18 CRC Convention on the Rights of the Child
C. Undertaking participation . . . . . . . . . . . . . . . . . . . . . . . .19 DHB District Health Boards
1. Methods of participation . . . . . . . . . . . . . . . . . . . . . .20 DSD Department of Social Development
2. A fair and transparent process . . . . . . . . . . . . . . . . . .22 HIV Human immunodeficiency virus
3. The indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 HMM Home management of malaria
HRC Human Rights Committee
Section III: Participation
ICCPR International Covenant on Civil and Political Rights
and accountability . . . . . . . . . . . . . . . . . . . . . . . . . . .28
A. Accountability for the exercise for participation . . . . . . .28
ICERD International Convention on the Elimination of
All Forms of Racial Discrimination
B. Participation in accountability . . . . . . . . . . . . . . . . . . . . .30
ICESCR International Covenant on Economic, Social and .
Cultural Rights
Section IV: Conclusion . . . . . . . . . . . . . . . . . . . . . . .30
ILO International Labour Organisation
Appendix I: The case studies . . . . . . . . . . . . . . . . . . . . .31 MoH Ministry of Health
MSF-CH Médecins Sans Frontières-Switzerland
Appendix II: Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . .38
NIHE Northern Ireland Housing Executive
EXECUTIVE SUMMARY
Participation is a central feature of the right of everyone right to the highest attainable standard of health,
to the enjoyment of the highest attainable standard of individuals and groups are entitled to active and informed
physical and mental health (‘the right to the highest participation with government in health related decisions
attainable standard of health’ or ‘the right to health’). that affect them. This includes participation in identifying
The right to health places the well-being of people, overall health strategy, agenda-setting, decision-making,
groups, communities and populations at the centre of prioritisation, implementation and accountability.
a health system. By doing so, implementation of the Note, however, that the right of people to participate in
right can help to ensure that a health system is neither health decisions that affect them is not to be at the
dominated by experts nor removed from the people it is expense of privacy, confidentiality and autonomy.
meant to serve. In the context of health systems, this Participation in health policy development is not the
includes active and informed participation in the same as education, informing or consultation, as none of
identification and development of health policy, as well as these concepts guarantees that the ‘voice’ of individuals
implementation and accountability. Clearly, participation and groups will be heeded, or that there will be follow
has wide application in the context of the right to the through on any information gathered during the
highest attainable standard of health. In this modest conduct of these activities.
introduction to participation and the right to health, Participation in the development of health policy
the principal focus is placed on participation in the begins with government ensuring institutional mecha-
development of health policy to illustrate how active nisms are in place for participation, e.g., the presence of
and informed participation can take place. accessible and inclusive methods for participation. This
There are multiple actors involved in the delivery of means appropriate methods are accessible to different
health services. Developing an understanding of partic- groups; the method for the participation of adolescents
ipation in the context of the right to health therefore will be different to the method for those with physical
goes beyond government. However, as with accountability disabilities. The process of participation should be fair.
and the right to the highest attainable standard of health, This means that there is an obligation on the government
and as a matter of international human rights law, it is to ensure that the process of participation is neither dir-
the State that has the ultimate obligation to guarantee ectly nor indirectly discriminatory and that all participants
the realisation of the right to health, and to develop the have an equal voice. To help overcome barriers to people
institutional mechanisms to ensure that participation having an equal voice, fairness in participation encom-
takes place. Accordingly, the obligations of the State passes three activities: agenda setting; rule making and
(the government and its agents, for example, health facilitation; and discussion. Participation in the context of
policy makers) are the focus here. The monograph is an the right to health allows a preliminary, predetermined
introduction to the meaning of participation in health agenda because policy discussions have to start from
policy development and the process of participation, somewhere. However, fairness requires that everyone has
rather than a detailed toolkit. It is designed to be used an equal chance to put their concerns on the agenda: the
as a starting point for health policy makers to develop preliminary agenda may not be the final agenda.
greater understanding of the area. Our ability to participate can be constrained by a
Section I variety of factors, including personal, interpersonal and
institutional dynamics. Rules which govern the behaviour
Section I briefly reviews the sources and content of
of participants, manage discussion, and determine how
the right to the highest attainable standard of health,
final decisions will be made can help overcome con-
to provide the context for the discussion. Included in
straints on our participation. While rules do not guaran-
treaties at the regional and international levels, the right
tee good behaviour, they can help to identify bad behav-
to health contains the freedom to make decisions about
iour. The appointment of an independent facilitator
one’s own health; the entitlement to a system of health
can help keep the discussion focused, manage the
protection; available, accessible, acceptable health
behaviour of participants and encourage comments from
facilities, goods and services that are appropriate and of
quieter participants. Fairness in discussion, encouraged by
good quality; non-discrimination; government obligations
agenda setting, rule making and facilitation refers to all
to respect, protect and fulfil the right to health;
participants having the opportunity to make their voices
monitoring; accountability mechanisms and remedies;
heard. This activity overlaps with transparency – the
and finally, participation.
second component of the framework for participation.
Section II Transparency is principally concerned with ensuring the
Section II explores the concept of participation in the best possible decisions are made given the information
context of the right to health, focusing on participation available to the participants at the time. Transparency
in the development of health policy. In the context of the refers to the accessibility and availability of information
Photograph ©
2007, courtesy of
Participation and
Practice of Rights
Project. Seven Towers
resident Michelle
McFarland gives evidence
at the Participation and
Practice of Rights
Evidence Hearing on the
Right to Housing,
13 June 2007.
PREFACE
SECTION I: INTRODUCTION
To address the scarcity of evidence for the effective- (i.e., having a discussion of possible strategies for
ness of participation in the development and addressing the priority problems, and holding a
provision of health care services, a randomised meeting involving other community members, to dis-
control trial was conducted in Makwanpur district, cuss the problems and possible strategies and reach
Nepal. The MIRA Makwanpur trial was a cluster- consensus). In the following phase, the women’s
randomised, controlled trial of a community-based groups implemented and assessed their strategies.
participatory intervention in a rural mountainous An immediate result of the process was that women
area of Nepal. The trial tested a large-scale interven- sought more information about perinatal health.
tion, using facilitators to work with women’s groups Typical strategies developed included: stretcher
in a population of 170,000 covering 1600 km2. schemes, production and distribution of clean
Forty-two village development committees were delivery kits, home visits by group members to
matched into twenty-one pairs (paired on the basis newly pregnant mothers, and awareness raising
of topographic stratification, similar ethnic group with a locally made film. Throughout the process,
distributions and similar population densities). A list the groups were also involved in other health-
of random numbers was used to select twelve pairs related activities in their communities. Health-service
which formed the study clusters. One cluster in each strengthening activities were also undertaken in both
pair was then randomly allocated to either interven- intervention and control areas.
tion or control. The average population per cluster
Maternal mortality, although not a primary
was about 7,000, spread over an area of 60 km2. A
outcome of the trial, was significantly lower in
cluster consisted of nine wards. For every interven-
intervention areas. Women in the intervention
tion cluster, one literate, local female facilitator was
clusters were more likely than those in the control
recruited. Each facilitator convened one women’s
clusters to have had antenatal care, to have given
group meeting per month in every ward. The role of
birth in a health facility, with a trained attendant
the facilitator was to activate and strengthen groups
or a government health worker, and to have used a
and support them through an action research cycle.
clean home delivery kit or a boiled blade to cut the
One supervisor provided support for every three
umbilical cord. Birth attendants were more likely to
facilitators by attending group meetings and
have washed their hands. Rates of maternal morbidi-
making regular community visits.
ty were similar between the two groups, but women
The first phase of the trial involved 10 meetings in the intervention clusters were more likely than
over a period of almost a year. These meetings those in control clusters to have visited a health
concerned issues such as the introduction of the facility in the event of illness.
study, problem identification (i.e., identifying how
women understood maternal and neonatal problems, Source: Manandhar, DS., Osrin, D., Shrestha, BP., Mesko, N., Mor-
and learning the frequency of maternal and neonatal rison, J., Tumbahangphe, KM., Tamang, S., Thapa, S., Shrestha,
problems), problem prioritisation (the sharing of D., Thapa, B., Shrestha, JR., Wade, A., Borghi, J., Standing, H.,
Manandhar, M., Costello, AMdeL., and members of the MIRA
information from other women in the community Makwanpur trial team, (2004) 'Effect of a participatory inter-
and the prioritisation of important maternal and vention with women's groups on birth outcomes in Nepal:
neonatal health problems), and joint planning cluster-randomised controlled trial', The Lancet 364:970-979.
Box 2: CARE-Perú’s improving the health of the poor: A rights based approach
The Care Perú project (in collaboration with leaders has resulted in a change in attitudes by health
Physicians for Human Rights) has developed partici- workers. The women who conduct the monitoring
patory mechanisms for the planning, provision and have noted a distinct improvement in the quality of
evaluation of health services. As part of this process, health service provision in terms of medical treat-
citizen monitoring of health services has been ment, the explanations given by health workers to
developed in the Piura and Puno regions of Perú. patients, and how patients are personally treated.
Monitoring of hospitals, health centres and health Source: See Accountability and the right to the highest
posts by Quechua and Aymara community women attainable standard of health, page 35).
Article 12 Article 13
1. States Parties shall assure to the child 1. The child shall have the right to freedom of
who is capable of forming his or her own expression; this right shall include freedom to
views the right to express those views freely seek, receive and impart information and ideas of
in all matters affecting the child, the views all kinds, regardless of frontiers, either orally, in
of the child being given due weight in writing or in print, in the form of art, or through
accordance with the age and maturity of any other media of the child’s choice.
the child. 2. The exercise of this right may be subject to cer-
2. For this purpose, the child shall in particular tain restrictions, but these shall only be such as
be provided the opportunity to be heard in are provided by law and are necessary:
any judicial and administrative proceedings a. For respect of the rights or reputations of
affecting the child, either directly, or through others; or
a representative or an appropriate body, in a b. For the protection of national security or of
manner consistent with the procedural rules public order (ordre public), or of public health
of national law. or morals.
1. INTERNATIONAL
There are many international human rights treaties The right is also contained in international treaties
(also known as covenants or conventions) that recognise that have been created to protect the human rights of
the right to the highest attainable standard of health. particular groups, such as children, women, people with
Though first formulated in the WHO Constitution, the disabilities and those who are subject to discrimination
central formulation of the right to health is contained in on the basis of race. 23 These treaties highlight the
Article 12 of the International Covenant on Economic, emphasis that human rights place on people who are
Social and Cultural Rights (ICESCR or the Covenant) vulnerable to discrimination and marginalisation and
(see Box 4 below). who may require special attention.
1. The States Parties to the present Covenant recog- b. The improvement of all aspects of
nise the right of everyone to the enjoyment of environmental and industrial hygiene;
the highest attainable standard of health.
c. The prevention, treatment and control of
2. The steps to be taken by the States Parties to the
epidemic, endemic, occupational and other
present Covenant to achieve the full realisation of
diseases;
this right shall include those necessary for:
a. The provision for the reduction of the still d. The creation of conditions which would assure
birth-rate and of infant mortality and for the to all medical service and medical attention in
healthy development of the child; the event of sickness.
2. REGIONAL
In addition to international standards, the right to health I The African Charter on the Rights and Welfare of
is recognised in regional human rights treaties, including: the Child, Article 14;
I The African [Banjul] Charter on Human and Peoples’ I The European Social Charter (Revised), Articles 11
Rights, Article 16; and 13;
I The Additional Protocol to the American Convention I The American Convention on Human
on Human Rights in the Area of Economic, Social and Rights;
Cultural Rights (Protocol of San Salvador), Article 10. I The Inter-American Convention on the Prevention,
Other regional instruments, which do not explicitly Punishment and Eradication of Violence against
recognise the right to health but which offer indirect Women;
protections through other health-related rights, include: I The European Convention for the Protection
I The American Declaration on the Rights and of Human Rights and Fundamental Freedoms
Duties of Man; and its protocols.
3. NATIONAL
The right to health is recognised in numerous national The right to health has also been indirectly protected in
constitutions. 24 When the right to health is enshrined in a national courts through its incorporation into another
constitution or in domestic laws, it creates an opportunity human right. For example, the Supreme Court of India
for an individual or group to pursue a complaint and seek has, in several cases, found that economic and social
a legally binding decision in the national courts if the rights such as the right to health are an integral part of
right has been violated. the fundamental rights guaranteed by the Constitution.
Photograph ©
B. WHAT DOES THE RIGHT TO HEALTH CONTAIN?
2007, courtesy of
the Participation and
Practice of Rights
The right to the highest attainable standard of which is responsive to national and local priorities,
Project. Seven Towers health can be understood as a right to an effective and accessible to all. The right to health contains
high rise complex of
flats in North Belfast,
and integrated health system, encompassing health the following overlapping and interrelated
Northern Ireland. care and the underlying determinants of health, elements: 25
2. AVAILABILITY, ACCESSIBILITY,
ACCEPTABILITY AND QUALITY
The right to the highest attainable standard of health also contains
four interrelated and essential elements: Availability, Accessibility,
Acceptability and Quality (AAAQ). 26 While these essential elements
are often described in connection with health care services, they
also apply to the underlying determinants of health.
The AAAQ framework is summarised here.
Availability
Health facilities, goods and services must be available in sufficient
quantity within the country. 27 This includes, for example, hospitals,
clinics, trained health workers, essential medicines, preventive public
health strategies and health promotion as well as underlying determi-
nants, such as safe drinking water and adequate sanitation facilities.
4. NON-DISCRIMINATION
AND EQUALITY
Central to the right to the highest attainable standard of health
is non-discrimination and equality. The right to health belongs to
everyone. A person’s chances of enjoying good health must not be
disadvantaged because of their sex, race, age, language, disability,
health status (e.g., with regard to HIV/AIDS), sexual orientation, or
socio-economic or other status. In addition, health policy must be
developed in a manner that respects cultural diversity. Special atten-
tion must be paid to promoting the equality of women, men and
disadvantaged groups. Indeed, careful consideration of health
resource allocations is required to ensure that health policy and
spending promote equality rather than perpetuating inequalities,
and this is why participatory budget analysis is important. 28
6. CORE OBLIGATIONS
In addition to the obligation to progressively realise marginalised. This does not mean simply obtaining
the right to health, there are some core obligations of the views of representatives. How this is to be done is
immediate effect. These core obligations require mini- contextual. An illustration is provided by Brazil’s 12th
mum, essential levels of primary health care, food, hous- National Health Conference (2003). The then Minister of
ing, sanitation, essential drugs, and the preparation of Health promised that, for the first time in Brazil’s history,
a national health plan. Even in the presence of limited the national health plan would be based on the conclu-
resources, the government is required to give first priority sions of the National Health Conference. Approximately
to the most basic health needs of the population and to 3,000 delegates attended the conference. These delegates
pay particular attention to protecting the most vulnerable represented a ‘staggering diversity of interests’, from the
sections of the population. Amazon, remote rural areas and urban slums. 30 Delegates
The preparation of the national health plan is an were elected through a series of stages, from sub-munici-
immediate core obligation and is not subject to resource pal pre-conferences and state conferences, and many
constraint. The plan is to be prepared in a participatory travelled for days by bus to attend the conference in
manner and should address the health concerns of the Brasília. 31 See Case Studies Nos. 2 and 6 (pages 32 and
whole population, while giving particular attention to all 36) which also describe processes undertaken to ensure
vulnerable and marginalised groups. The reality is that it the incorporation of a representation of views into the
may not be possible for everyone to participate in the national planning process.
development of the plan. However, the government The national health plan cannot include policies for
has an immediate obligation to obtain a representation every health issue in a country. Therefore, policies and
of views, particularly those of the vulnerable and strategies addressing different health issues will flow
Photograph © 2004
Bangladesh Center for
Communication
Programs, courtesy of
Photoshare. Adolescents
work in a small group
during a “Know Yourself”
Life Skills Workshop in
Jessore, Bangladesh, as
part of the Adolescent
Reproductive Health
(ARH) program developed
by the Bangladesh Center
for Communication
Programs (BCCP).
9. PARTICIPATION
Lastly, the active and informed participation of people provision for participation in the development, implemen-
and groups in all health-related decision-making is a tation and review of the national health plan, as well as
component of the right to the highest attainable standard in the health interventions flowing from that plan, is one
of health. It is also present in each of the elements set of the core obligations with regard to the right to the
out above (e.g., the participation of people in the plan- highest attainable standard of health. In the context
ning for health facilities, will promote the physical and of health systems, this includes participation in the iden-
economic accessibility of those health facilities). Equally, tification and development of health policy, as well as
the development of culturally appropriate health facilities implementation and accountability. The participation of
necessarily implies participation. Participation in the people and groups in these activities is clearly a complex
context of the right to health and health systems clearly area. While the method for undertaking participation is
has wide application. It is important to note that effective context dependent, steps must be taken by the govern-
participation relies in part upon other rights, such as the ment to develop institutional mechanisms to enable
right to seek, receive and impart health-related informa- participation to take place. To assist governments with
tion; the right to express views freely; and the right to this obligation, the next section focuses on participation
basic health education. Full participation on a nondis- in the development of health policy as a way of illustrat-
criminatory basis also requires special attention to sharing ing a framework for the active and informed participation
information with, and seeking the views of, both women of people. The framework is supported by a set of illustra-
and men, as well as the views of disadvantaged people. tive indicators which are essential for the effective
As noted above under the heading Core Obligations, monitoring and evaluation of participation.
Summary
A. WHAT IS PARTICIPATION?
Participation is an essential component of an effective, For an example of a small setting, see the planning
integrated health system and an ongoing activity process adopted during the hand over of an HIV/AIDS
that should be present in the development and imple- clinic in Coatepeque, Guatemala, from Médecins Sans
mentation of health policy, as well as accountability for Frontières-Switzerland (MSF-CH) to the Ministry of Health
health policy. In the context of the right to the highest (MoH). Because a participatory process was adopted, all
attainable standard of health, individuals and groups interested parties had an equal opportunity to place their
are entitled to ‘active and informed’ participation with concerns on the agenda (see Case Study No. 1 on page
government in health-related decisions that affect them. 31). The First National Conference for Lesbians, Gay Men,
This includes participation in identifying overall health Bisexuals, Transvestites and Transsexuals (LGBT), held in
strategy, agenda-setting, decision-making, prioritisation, Brazil in June 2008, is an example of a large setting that
implementation and accountability. 33 Health policy provided an opportunity for people to place their issues
which is responsive to the health needs of particular on the agenda. Over 1,000 people took part in the confer-
groups, for example, women, children, adolescents, ence, and 559 proposals for public policies related to LGBT
indigenous and ethnic groups, the elderly, and sexual groups were approved (see Case Study No. 2 on page 32).
minorities, cannot be achieved without the active and
informed participation of these groups. 34 But what is
2. Policy choice
‘active and informed’ participation? Policy choice is concerned with policy formulation, and
hence will include difficult resource allocation decisions.
The Principles and Guidelines for a Human Rights
The Guidelines consider that it is not necessary for people
Approach to Poverty Reduction Strategies (the Guidelines)
to take part in all technical deliberations. But people must
refer to ‘meaningful and effective’ participation. 35
be allowed to participate in identifying priorities and
The Guidelines describe four phases of participation:
developing benchmarks.
1. Preference In practice, this means
revelation that while individuals
In the initial stage of and groups may not be
policy development, involved in technical
people should be able deliberations, such as
to express what objec- the analysis of data,
tives they want to that form the basis of
achieve or what is of alternative policy
concern to them. In choices, they must be
Photograph © 2007
other words, people made aware of the
Tony Bolaños. Staff of
MSF-CH outside the should be able to place implications of the
office of MSF-CH,
issues on the agenda alternative policy choic-
Coatepeque with a
banner that reads, for discussion. This is es that are based on the
“Solidarity, commitment
possible in both small technical deliberations.
and participation with
people living with HIV”. and large settings. Occasionally arguments
The challenge for any malaria control strategy is 6-11 months were white, as children of this age are
the development and implementation of effective, breast feeding and milk is white. The picture on the
sustainable, appropriate interventions. drug packets was of a crawling child, as children less
Implementation research from the Special than 11 months old are crawling. The drug prepacks
Programme for Research & Training in Tropical for children over 1 year old depicted a walking child
Diseases (TDR) has demonstrated that home manage- and were coloured yellow, which, according to com-
ment of malaria (HMM) is an intervention which is munity members, represented the yellow eyes and
effective, sustainable and appropriate. HMM has urine of the malaria victims.
become a cornerstone of malarial control in sub- More recent studies in Ghana have revealed that
Saharan Africa, and the approach is incorporated combination treatments for malaria can also be
into strategic health plans or in applications to the delivered via HMM. Three research studies were
Global Health Fund to Fight AIDS, TB and Malaria. conducted in Ejisu-Juaben, Ho and Dangme West
HMM involves training local mothers and other districts using one of the new artemisinin-combina-
community members to recognise fevers, provide tion treatments in community settings. Mothers, drug
user-friendly, pre-packaged antimalarial medications, distributors and health workers praised the process.
and keep the medicines properly stored and record-
Mothers can get to drug distributors easily and
ed. HMM was developed to increase access to
quickly and don’t have to travel long distances to
medicines in areas where there is no nearby health
get to the hospital, which costs time away from the
facility or provider. With HMM, mothers can get to
family and money. Health workers believe their work-
drug distributors easily and quickly, rather than
load has been reduced as a result of the community-
travelling long distances to get to hospital.
level case management of malaria.
A four-country study (Ghana, Burkina Faso, Source: Guapong, M. and Garshong, B. Lessons
Uganda and Nigeria) conducted for TDR describes Learned in Home Management of Malaria. Implementation
the process adopted in Ghana to develop user- research in four African countries, (TDR/WHO, 2007) .
friendly, prepackaged antimalarial (Chloroquine) Online: www.who.int/tdr/publications/publications/lessons_hmm.
htm (accessed 12 August 2008); and, ‘Combination treatments
medications. Community members expressed their for malaria found safe and effective for children when
preferences on packaging during a baseline survey provided by volunteers’, WHO Ghana Press Release,
for the study. The drug prepacks for children aged 11 June 2007.
Meaningful and effective participation depends upon 2. Capacity-building activities to ensure that people
two preconditions: have the ability to meaningfully and effectively
1. Institutional arrangements and specific mechanisms participate.
must be provided to ensure this participation Institutional arrangements for participation need not
at different stages. be developed solely by government. In the absence of
government willingness to develop new participative in the development, implementation and review of health
arrangements, and where current mechanisms are policy. 40 The intention underpinning this partnership is
inadequate, civil society can develop these arrangements that the ‘voice’ of individuals and groups will be heeded
independently. ForoSalud, a civil society organisation in decision-making processes.
in Perú, with the support of Care-Perú and other In brief, active and informed participation is comprised
organisations, developed mechanisms to ensure peoples’ of the following elements:
participation in the development and implementation of
I Institutional mechanisms to ensure that people can
health plans at the national and provincial levels (see
participate;
Case Study No. 6 on page 36). This case study also pro-
vides an example of the acknowledgement of the fact I Capacity building for participation (for health policy
that capacity building is necessary to enable people to makers and individuals and groups) where necessary;
participate (citizens, health workers and health policy I Participation in:
makers within the MoH). The PPR Project in Northern
I setting the agenda for discussion,
Ireland also provides a good example of a community
driven mechanism for participation in the presence of I policy choices;
inadequate government arrangements. This case study I implementation; and
also identifies the importance of the capacity building
I monitoring and evaluation.
provided for the residents of the Seven Towers prior to
their participation (see Case Study No. 4 on page 34). I Accessible accountability mechanisms and remedies
The Report of the United Nations Conference on if required.
Environment and Development 38 refers to ‘effective’, These components will help to ensure a fair, transpar-
rather than ‘active and informed’, participation. However, ent process of participation.
the meaning is essentially the same because ‘effective’ Governments are ultimately accountable for compli-
participation is clearly defined in terms of three elements ance with international human rights law. Thus, they
that are similar to those of ‘active and informed’ are obligated to provide an environment which facilitates
participation: access to information; access to the deci- a process that is not easily manipulated. They are also
sion-making process; and importantly, access to judicial obligated to ensure that the views of diverse and different
redress if a dispute arises or the public wants to groups are heeded in the health policy making process.
challenge a decision. 39 This will require more than simply proclaiming that health
As health policies are to be owned by all relevant policy must be developed in a participatory manner.
individuals and groups, ‘active and informed’ participation It requires the process of participation to be developed
in the context of the right to the highest attainable stan- systematically on the basis of a clear methodology
dard of health is equivalent to the notion of a partnership which includes a strong evaluation component.
C. UNDERTAKING PARTICIPATION
Summary
Participation in the development of health policy is 3. Indicators for monitoring and evaluating the
comprised of four elements: method and process; and
1. An accessible and inclusive method; 4. An independent accountability mechanism and
2. A fair and transparent process; remedies (if required).
Participation in the development of health policy requires people and groups have been heeded in the process and
an accessible, fair, transparent and continuous process. 45 how the final decision was made.
This means that participation is to be undertaken via an Finally, participation also requires the use of an
appropriate method which is accessible to different independent accountability mechanism, for example, a
groups: the method for the participation of adolescents national human rights institution through which the gov-
will be different to that for people with physical disabili- ernment can explain and justify, to rights-holders and
ties, which will again be different from the method for others, how it has discharged its obligations regarding
those with an intellectual disability. participation. If it is revealed that there has been a failure
The process is to be fair: all interested, affected on the part of government to fulfil its obligations related
participants should have an equal opportunity to be part to participation, rights-holders are entitled to effective
of the process. The process is also to be transparent: the remedies to redress this failure (see Figure 1 overleaf).
participants need to understand the information that is Of course, a participatory process does not aim to
related to the issue at hand, in order to make the best ensure that the final decision is in accordance with the
possible decisions. For example, epidemiological informa- views of all people and groups – this is clearly impossible.
tion or cultural understandings of health may need to There will be disagreement within groups and between
be explained. people – and decisions have to be made. However, people
Also required are indicators that can be used to and groups are entitled to accessible, appropriate meth-
monitor the process and to develop context-dependent ods of participation, a fair, transparent process, and an
benchmarks. Through these indicators and benchmarks, opportunity to understand how the final decision
the government will be able to show how the ‘voices’ of was reached.
1. METHODS OF PARTICIPATION
There are many ways of undertaking participation. The model developed by the Jefferson Centre
purpose here is not to specify each and every possible for New Democratic Processes and also the model
method, as the appropriate methods selected will always of a planning cell pioneered by Professor Peter Dienel,
be context-dependent. Irrespective of the methods select- University of Wuppertal. A variation on the citizen’s
ed, they must be capable of providing a fair and transpar- jury is the Seven Towers Monitoring Group in Case
ent participatory process. Study No. 4 (page 34), which was developed to
There is a wide variety of participatory methods that address the inadequacy of government arrangements
have been utilised for policy decision-making. The variety for participation.
of methods have increased over the years and include: I Public meetings. An example is that of the public
I Regional and national conferences to develop meetings facilitated by the Indian Right to Food
national health plans. See, for example, Case Study Campaign, which brought the issue of accessibility of
Nos. 2 and 6 (pages 32 and 36), which concerned the food to the attention of the government, the public
development of national health plans in Brazil and and the media (see Accountability and the right to
Perú, respectively. the highest attainable standard of health, page 34).
I Permanent or time bound forums. Such forums are I Budgetary oversight. This includes participatory
used, for example, in the case of the participation of budgeting, first introduced in Porto Alegre, Brazil, in
Ma-ori on New Zealand District Health Boards required 1989. The process has now spread to hundreds of cities
by the Public Health and Disability Act 2000 (see in North and South America, Europe, Asia and Africa.
Case Study No.5 on page 35). I Local committee elections. The local committee
I Local health committees or teams. These have elections held as part of community driven reconstruc-
included, for example, village health teams (VHTs). In tion in the Democratic Republic of Congo offer an exa-
Uganda, the VHTs have a pivotal role to play in provid- mple. These committees are responsible for the manage-
ing grass-roots community participation in the health ment of reconstruction projects (see Box 7 on page 22).
sector (see Box 6 below). An important purpose of participation in the context
I Focus groups and individual interviews. For of the right to the highest attainable standard of health
example, the Training and Research Support Centre is to recognise and respect difference and diversity within
(Zimbabwe) used open-ended interviews to identify the population. Accordingly, to ensure inclusiveness in
the reproductive health needs of students and to the development of health policy, separate participatory
develop an education pack entitled ‘Auntie Stella’. 46 events will need to be undertaken. Depending on the
I Citizens’ Jury/Planning Cell. This method for partici- nature of the topic (e.g., sexual and reproductive health)
Photograph ©
2007, courtesy of pation has been adopted in and the cultural context, people will have different priori-
Participation and
many countries. It ties based on age, sex, sexual orientation, and so on. The
Practice of Rights
Project. Seven Towers draws upon the capacity of people to participate will also influence the
residents Roisin Kelly, method selected. People with physical disabilities such as
Seaneen McKee and
Kerry Haddock at the
deafness, or those not able to speak the language of the
Participation and Practice participatory event, will have additional requirements to
of Rights Evidence
Hearing on the Right to
ensure they can participate. A single participatory event
Housing, 13 June 2007. in these situations would result in a non-inclusive process.
The Government of the Republic of Uganda actively schistosomiasis, onchocerciasis, malaria and other
encourages citizen participation in health decision- neglected diseases common in Uganda;
making. The Constitution underlines the importance
• help to ensure that health policies and
of active participation of citizens and civil society
programmes are responsive to local needs and
organisations have been involved in the preparation
priorities by ensuring that local needs are clearly
of Uganda’s Poverty Eradication Action Plan (PEAP).
identified, understood and addressed;
Decentralisation is also a policy of the health sector.
Within the district health system, there are four lev- • provide the crucial grass roots delivery
els of organization and administration, the lowest mechanisms for community interventions in rela-
being Village Health Teams, also known as Village tion to neglected diseases and health protection
Health Committees (VHTs). The strategy and guide- generally.
lines for the implementation of VHTs across the
VHTs serve as the first link between the communi-
country were finalised during the creation of the
ty and the formal health providers; they provide link-
Health Sector Strategic Plan (HSSP I) and are being
ages among families, drug distributors and health
progressively implemented during HSSP II, which
facilities. HSSP II states that the establishment of
includes important commitments to participation. By
functional VHTs is a priority.
2010, the aim is to implement VHTs across the whole
of the country, though this will require substantial Source: Report of the Special Rapporteur on the right of
assistance and resources. everyone to the enjoyment of the highest attainable standard
VHTs usually have five members who are volun- of physical and mental health, Paul Hunt. Mission to Uganda.
UN Doc E/CN.4/2006/48/Add.2, pp. 11-13; Ministry of Health,
teers from the community and are trained by the Health Sector Strategic Plan II 2005/06-2009/2010, pp. 30-31;
Ministry of Health. When fully implemented, each Report of the Stakeholders’ Meeting with the UN Special
village will have a VHT of 9-10 people. Women’s par- Rapporteur on the Right to Health, 8 February 2007, WHO, Sida,
ticipation in VHTs is promoted through an affirma- UN High Commissioner for Human Rights Uganda; Report from
the Health and Human Rights Capacity Building Workshop,
tive action measure that requires at least one third
18-19 May 2006, WHO and UN High Commissioner for Human
of the team members to be women. From the right Rights Uganda, pp. 31-32; Report of the Special Rapporteur
to health perspective, the VHTs have a pivotal role to on the right of everyone to the enjoyment of the highest
play in providing grass-roots community participa- attainable standard of physical and mental health, Paul Hunt.
tion in the health sector. Effective VHTs can: Missions to the World Bank and the International Monetary
Fund in Washington, D.C. (20 October 2006) and Uganda
• help to dispel the neglect that characterises (4-7 February 2007), UN Doc A/HRC/7/11/Add.2, 5 March 2008,
diseases such as lymphatic filarisis, paragraph 61(d).
Numerous other factors operate as barriers to attendance and are unfair from the outset.
at participatory decision-making events. These factors
are also context-dependent and so cannot all be identi- 2. Economic accessibility can
fied. Yet the following barriers to attendance are well affect attendance
documented: socio-economic status, education level, Participation is frequently regarded as a voluntary
social patterning, gender, sexual orientation, health activity, and yet the costs of taking part may be very
status, ethnic differences, apathy, low levels of public high. Among individuals and groups that can attend,
awareness, lack of a participation culture, a general there can be an inequity between unpaid individuals and
belief that people’s input will not affect the process, groups and the frequently well-paid health policy offi-
lack of skills and resources. 47 Many of these barriers cials. Consideration should be given to the provision of
also operate at the level of representative NGOs and financial support for individual and group participation.
at times limit the ability of these organisations to engage Where resource constraints limit the participants by not
in policy advocacy. 48 The following three examples of allowing for financial support, the evaluation of the
barriers related to attendance indicate the kinds of process needs to spell this out.
factors which may need to be considered:
3. Representation
1. Physical accessibility can Representation is inevitably necessary, as all individuals
affect attendance and groups cannot be present in all the decision-making
When participatory endeavours are undertaken in bodies whose actions affect their health. In addition, a
venues that are too far from the relevant population, participatory process with a potentially large number
at infrequent or inconvenient times, or in venues that of people will prove either logistically impossible or so
are not physically accessible, they prevent attendance cumbersome that over time everyone may lose interest.
It is not the purpose of this document to prescribe how makers to appoint or select a representative, as
representatives should be selected. It is simply to high- the people they would select may not be legitimate
light that representation is itself a process which involves representatives.50 However, in some situations this is
two components: authorisation and accountability.49 That necessary. For example, the New Zealand Public Health
is, authorisation of the representative by the constituents and Disability Act 2000 specifies that each District Health
and accountability of the representative back to the con- Board (DHB) is to consist of seven elected members,
stituents. As participation is frequently not a single event, while up to four members can be appointed by the
the representative needs to report back to the con- Minister. The Act also provides that there must be at
stituents following each episode of participation. least two Ma-ori members on each Board. However,
When this reporting occurs, the constituents will either very low numbers of Ma-ori are elected to DHBs and
continue to authorise the representative or withdraw the compositions of the DHBs following election
that authorisation, in which case a new representative have therefore permitted the Minister to appoint
will be appointed. Ma-ori representatives (see Case Study No. 5 on
Ideally, it should not be the role of health policy page 35).
Community driven reconstruction (CDR) focuses outline priority projects against pre-defined budgets.
upon building community level institutions and Accountability is obtained through a process which
systems that allow recovery to take place in areas requires the committee representatives to defend the
(rural and remote) that have been impacted by plans to the wider community and obtain their
conflict. CDR recognises that people have a right to endorsement for the plans.
direct their own recovery. It attempts to address Once the plans are endorsed, technical and resource
some of the root causes of conflict (poor governance support is provided by local officials. An open tender-
and poverty) and provide true ownership in decision- ing process for contractors is conducted and overseen
making and management of the processes and by the committees. Once contractors are selected,
funds for reconstruction. money is transferred either to contractors or com-
The process involves the election (via secret ballot) mittees, depending on whether banking systems are
of community representatives to representative in place. Project implementation is monitored by sep-
committees at one or multiple levels (village, larger arate user groups or community-based organisations.
community, regional). The authorised representatives Source: McBride, L. and D’Onofrio, A. (2008) ‘Community-driven
then obtain the views of their constituents and reconstruction: A new strategy for recovery’ Humanitarian
decide on community recovery plans. These plans Exchange, No. 39, pp. 4-7).
> FAIRNESS
Summary
Fairness in participation means that all participants Three activities that take place during
have an equal voice in the participatory process. participation will assist participants to have an
Participants should have an equal opportunity to: equal voice in the process:
I Start the discussion;
I Agenda setting;
I Ask for clarification, challenge comments, answer
I Rules for and facilitation of the process;
questions and argue;
I Participate in decision-making. I Discussion.
> TRANSPARENCY
Summary
The right to the highest attainable standard of health process will therefore ensure that information
requires that individuals and communities have an about the right to health and its application in the
opportunity for ‘active and informed’ participation in area concerned, is understandable to all. In addition,
decision-making that has a bearing on their health. 55 when health policy choices are made, they need to be
Participation cannot be ‘informed’ if the information consistent with the government obligations contained
required for the development of health policy is not within the right to the highest attainable standard of
‘transparent’, that is, easily understood. health. The participants will need to draw upon human
Transparency is principally concerned with ensuring rights materials to determine whether a particular
the best possible decisions given the information that is choice is consistent with these obligations. For
available at the time. It is concerned with the accessibility example CARE-Perú, through a series of cooperative
and availability of information related to determinants of meetings and capacity building exercises, has been
health, technical terms, personal experience and so on. able to disseminate the principles of a rights-based
There are a many factors that impact on the accessibility approach within the Peruvian MoH (see Case Study
and availability of information, many of which are No. 6 on page 36).
context-dependent. The following list is illustrative I The participatory process needs to include the views
rather than exhaustive. of individuals and groups (or their representatives),
I To ensure a transparent process, the participants need and information will be gathered from daily life draw-
to understand the information circulating during the ing upon the personal experience of people. For exam-
discussion. The right to the highest attainable standard ple, research conducted on lay understandings of
of health requires that health policy be based on epi- health reveal interpretations of health that are much
demiological research in addition to other information. broader than the biomedical definition of absence of
This scientific research presents data on relationships disease. 56 Information gathered exclusively on the
between determinants of the issue under discussion basis of a biomedical definition would be incomplete
and health outcomes. A transparent process will and inaccurate as it would not include the economic,
attempt to ensure that all participants have a suffi- social and cultural factors that impact on people’s
cient understanding of the data to have knowledge of health. For example, Case Study No. 5 (page 35)
the scope and relative importance of the identified reveals that the He Korowai Oranga (Ma-ori Health
determinants, as well as to know how these determi- Strategy) has defined Wha-nau ora (literally, ‘health’) as
nants can best be influenced in the interest of health. healthy Ma-ori families, supported to attain their maxi-
This does not mean that people must understand how mum health and well being. At a local level there is a
to interpret scientific data. However, it does mean for multitude of understandings of Wha-nau ora which
example, that explanations of determinants of health impacts on monitoring the implementation of the He
and their impact on the issue at hand are made acces- Korowai Oranga. This multitude of understandings can
sible to everyone in the participatory process. also influence what is placed on the health policy
making agenda.
I A lack of understanding can arise from the use of I An inclusive participatory process will involve making
technical language and jargon. Sometimes words are
difficult choices, for example, the provision of harm
used that, in practice, exclude some individuals and
reduction services or sexual and reproductive health
groups. A transparent process will attempt to ensure
services. It is in the making of difficult choices, that
from the outset that definitions are agreed on and jar-
there is likely to be the most disputes and where the
gon is explained.
hardest questions are raised. It could be that the only
I Adopting a right to health framework for participation decision that can be made is that there can be no
offers an opportunity to disseminate information and decision, or that the final decision is to be determined
knowledge on the right to health. A transparent by other methods. A clear example of how easily
> CONCLUSION
This brief outline of a framework for the process of par- participation described in this document can also
ticipation deals with some of the characteristics of what facilitate a higher level of consistency in practice among
is considered to be an ‘ideal’ form of participation. It is the many different players in health policy making and
one that, as a matter of the right to the highest attain- can improve or increase collaborative action. In turn, this
able standard of health, participants should work towards can lead to a more coherent, systematic body of practice
and from which indicators and benchmarks could be from which an evidence-base for participation in health
developed to progressively realise the participatory com- policy development, implementation and accountability
ponent of the right to health. There is a large gap can be developed. The requirement for inclusion of all
between this ‘ideal’ and decision-making in health policy interested views compels a deeper investigation into the
development. Health policy making is an administrative political, socio-economic, cultural and institutional barri-
decision-making process not necessarily ers to participation. While ‘trade-offs’ during health policy
conducive to the ‘ideal’ because there is development may be necessary, the framework for
usually a pre-defined agenda, and health participation ensures that these decisions
officials are the final decision-makers. rely on the obligations contained
However, the development of a frame- within the right to the highest
work for the process of participation attainable standard of health.
can serve as a starting point for the The framework helps shift the
development of guidelines that define a focus of analysis to the most
process of participation that could chal- excluded and addresses indirect
lenge the structural barriers that discrimination in health policy
individuals, groups and others face development, implementation
in participating in health-related and accountability. It is an
decisions that affect them. approach that strengthens and
Adoption of the framework for does not replace health policy.
Photograph © 2006
courtesy of Care-Perú.
Female community leader
explaining her views on
what human rights mean
for her and her
community, and how
people’s mobilisation
could influence policy
implementation.
3. THE INDICATORS
Effective monitoring and evaluation of participation are needed, as the mechanism and process will vary with
demands indicators. Indicators for participation will the event. However, on the basis of the framework, it is
monitor and help evaluate whether institutional mecha- possible to provide examples of process indicators which
nisms and processes for participation are in place. They illustrate how to monitor the ‘fairness’ and ‘transparency’
will also highlight where adjustments in the mechanisms of a participatory event. It is also possible to provide
or processes are needed. The scope of this monograph examples of structural and outcome indicators related
does not permit a detailed analysis of which indicators to institutional mechanisms for participation.
> STRUCTURAL
Structural indicators can assess the following: I Has the State included in the legislation a right of
I Is there a legislative requirement for participation in review of the participatory process?
policy development? I How many jurisdictions (national, provincial, local)
I Has an independent body (e.g., the national human have adopted the guidelines for the process of
rights institution) developed a set of guidelines for participation?
the conduct of a fair and transparent
participation process? I How many jurisdictions have legislatively
I
protected the guidelines for the process
Does the State require the Ministry of Health to follow
of participation?
the guidelines for participation?
I Are the rights of expression, association, assembly and I How many jurisdictions have included a right of
information protected? review of the participatory process?
> PROCESS
Process indicators can assess the following: Rule making and facilitation: The process should
provide everyone with an equal chance to propose rules
Method of participation and for the process and to suggest a facilitator for the
inclusiveness participatory event:
The method for the conduct of participation should be
I Does the process provide an equal chance for everyone
appropriate to the circumstances and provide everyone
to suggest rules?
with an equal chance of attending.
I Does the process include a rule for how decisions will
I Does the process take steps to identify everyone who
be made?
is potentially affected by the policy?
I Does the process provide an equal chance for everyone
I Does the process provide for group-specific methods
to suggest a facilitator?
for participation (e.g., in keeping with age, mental ill-
ness, or language)? Discussion: The process should provide everyone (or
their duly authorised and accountable representative)
I Does the process attempt to overcome the costs of
who is potentially affected, positively or negatively, by
attendance?
the issue/s under discussion, an equal chance to partici-
I Does the process take into account the timing and pate in the process by making statements, challenging
location of the participatory event? and debating the issue/s under discussion.
I Does the process take into account the physical acces- I Does the process provide an equal chance to make
sibility of the venue? statements about the issue/s under discussion?
I Does the process provide an equal chance to challenge
Fairness
Agenda Setting: The process should provide everyone statements about the issue/s under discussion?
with an equal chance to put their concerns on the agen- I Does the process provide an equal chance to debate
da, and to approve the agenda. the issue/s under discussion?
I Does the process provide an equal chance for everyone Transparency
to suggest items for the agenda?
The process should ensure that all information circulating
I Does the process provide an equal chance for everyone before and during the participatory process is under-
to approve the agenda? standable to all participants.
> OUTCOME
Outcome indicators usually measure the results achieved. capacity building, venues and so on) to undertake the
As the focus here is on the process of participation, the process of participation?
outcome indicators are concerned with adoption of the Of course the number of indicators developed needs to
process itself: be balanced with the resources required to monitor and
I Was the most appropriate method for participation evaluate participation. However, the essential point is that
adopted? governments (either alone or in collaboration with civil
society) have an obligation to monitor and periodically
I Has the State implemented the framework for the
evaluate participation as part of an effective and inte-
process of participation?
grated health system.
I Have there been any accountability reviews of the Monitoring and evaluating participation will
participatory process? provide the evidence base that involving people and
I Was participation with other government sectors groups in health policy decision-making will work.
achieved? Monitoring and evaluation will also identify what is
working in the framework for participation, what is
I Was participation by the private sector achieved?
not working, what has been omitted and what changes
I Were sufficient resources available (funding, time, need to be made.
Photograph © 2006
courtesy of Care-Perú.
Gloria Corimayhua, leader
of rural communities
from Huancané and
Puno, presenting the
health priorities of the
communities to the
Ministry of Health
officers and the general
audience at the Third
National Health
Conference, Lima,
July 2006.
Participation and accountability are interdependent. participation and also for the conduct of an accessible,
The government has an obligation to ensure that fair and transparent process. Additionally, there is
institutional mechanisms are in place to enable the participation in the accountability process: in
participation of people and groups in health policy monitoring for accountability, in accountability
development. Therefore, the government is accountable mechanisms and in the implementation of remedies
for the selection of the most appropriate method for (if provided).
Photograph © 2008
Pradeep Tewari,
Courtesy of Photoshare.
Members of a Panjab
University youth group
and Chandigarh munici-
pal councilors take part in
a candlelight protest
against female feticide
in India on the eve
of International
Women's Day.
Box 8: Occupiers of 51 Olivia Road and Ors v City of Johannesburg and Ors.
The case concerned the eviction of more than organisations in local government, to fulfil the objec-
400 people (the Occupiers) from two buildings in tives mentioned in the preamble to the Constitution
the inner city of Johannesburg. The Occupiers had to improve the quality of life of all citizens, and to
applied for leave to appeal against a decision of the respect, protect, promote and fulfil the rights in the
Supreme Court of Appeal. They challenged the cor- Bill of Rights.
rectness of the judgment and order of the Supreme The Court rejected the suggestion that it would
Court authorising their eviction. be impractical to expect meaningful engagement
Two days after the application for leave to appeal with all of the people living in unsafe and unhealthy
was heard, the Constitutional Court issued an interim buildings in the inner city of Johannesburg (approxi-
order which directed the City and the Occupiers to mately 67,000), in relation to whom eviction orders
meaningfully engage with each other to resolve the would have to be issued. The Court referred to the
differences and difficulties, and to file affidavits City’s Regeneration Strategy adopted in 2003 and
before the Court reporting on the results of the noted that if structures had been put in place with
engagement. The Court would take account of the council workers skilled in engagement, the process of
affidavits in the preparation of the judgment in the structured, consistent and careful engagement with
matter. the 67,000 could have begun when the strategy was
The City and the Occupiers subsequently filed adopted. Crucially, the Court also noted that while
affidavits which detailed the terms of an agreement people who are about to be evicted are vulnerable,
of settlement that had been entered into by the they are not and should not be regarded as a disem-
City and the Occupiers. In determining issues that powered mass. Both sides are to act reasonably and in
remained for decision, the Court set out the reasons good faith. People who might be rendered homeless
for issuing the engagement order. The Court consid- must not, in their turn, nullify the engagement
ered that engagement was a two-way process which process by making non-negotiable, unreasonable
would provide the opportunity for the City and those demands or adopting an intransigent attitude. People
who were about to become homeless to talk to each must be encouraged to be pro-active. Civil society
other meaningfully. Some of the objectives of this organisations that support peoples’ claims have a role
process would be to determine: the consequences of to play by facilitating the engagement process in
the eviction; whether the city could help to alleviate every possible way.
those consequences; whether it would be possible to Engagement was undertaken and an agreement
render the buildings concerned relatively safe for a was entered into between the City and the Occupiers
temporary period. The Court was of the view that on 29 October 2007. The agreement was subsequently
meaningful engagement had ‘the potential to con- endorsed by the Court on 5 November 2007. The
tribute to the resolution of disputes and to increased agreement made explicit and meticulous provision
understanding and sympathetic care if both sides are for measures aimed at rendering both properties safer
willing to participate in the process.’ The Court point- and more habitable in the interim. The agreement
ed out that those to be evicted were vulnerable, also obliged the City to provide all Occupiers with
might not understand the importance of engage- alternative accommodation, pending the provision of
ment and might refuse to participate. This would not suitable permanent housing being developed by the
entitle the City to walk away from the process, as all City in consultation with the Occupiers concerned.
reasonable efforts must be made by the City to Source: Occupiers of 51 Olivia Road, Berea Township, and
197 Main Street, Johannesburg v City of Johannesburg, Rand
meaningfully engage. Included in the City’s constitu-
Properties (Pty) Ltd, Minister of Trade and Industry, and
tional obligations were the obligations to encourage President of the Republic of South Africa, CCT 24/07,
the involvement of communities and community [2008] ZACC 1
B. PARTICIPATION IN ACCOUNTABILITY
Participation is also a component of the accountability In each of these mechanisms the participation of
process. Included within the accountability process are people and groups takes place, but the form it takes
monitoring of government activity, e.g., the monitoring of will vary within and among the mechanisms. How the
health service provision in Perú (see Box 2) and participa- content of participation varies with each mechanism
tory budgeting as a monitoring mechanism. requires further investigation. For example, in judicial
The monograph Accountability and the right to the mechanisms, participation will usually be via legal
highest attainable standard of health, classified account- representation. In this case, the accessibility of the
ability mechanisms into 5 groups: process may be principally governed by cost. Fairness
1. Judicial e.g., judicial review of executive acts and and transparency of the process may be governed by
omissions, constitutional redress, statutory interpreta- court processes and the relationship between the legal
tion and public interest litigation; representative and the client. In the case of quasi-judicial
mechanisms such as a national human rights institution,
2. Quasi-judicial e.g., national human rights institu-
participation may be direct if legal representation is
tions, regional and international human rights treaty
not required, or it may be through a representative
bodies;
organisation. In the case of political mechanisms, such
3. Administrative e.g., human rights impact assessment; as parliamentary committees, people could participate via
4. Political e.g., parliamentary committee review of written submissions and by appearing as witnesses. In
budgetary allocations and the use of public funds, social mechanisms, there is a wide variety of methods of
democratically elected health councils and healthcare participation, and with each method, the accessibility,
commissions; fairness and transparency of the process will vary. Much
5. Social e.g., the involvement of civil society in budget more work needs to be done in this area to further refine
monitoring, health centre monitoring, public hearings the meaning of accessibility, fairness and transparency
and social audits. for each of these kinds of mechanisms.
The previous sections have aimed to provide health policy I Institutional mechanisms to ensure participation
makers with an introduction to participation in the con- in the development of health policy, e.g., legislation
text of health policy development and the right to the requiring participation, and the existence of accessible
highest attainable standard of health. Participation in the methods of participation.
context of the right to health is much more than this as it
I Political will to support, and encourage the
applies to implementation and accountability. Further
research needs to be done by the human rights communi- involvement of the relevant actors in participation.
ty and the health community, working in collaboration, to I Sustained funding for capacity building for
investigate, understand and further refine participation. participation, as well as for actual costs of
For a variety of reasons, it is not possible to provide a participation (e.g. travel, food, opportunity costs) to
simple checklist of what needs to be in place to ensure ensure that people, including health policy makers,
participation. However, some preconditions will facilitate have the knowledge to participate.
participation, such as:
I The existence of an independent institutional
I A strong commitment and long-term vision on the mechanism such as a national human rights
part of government that the right to health should institution or health complaints commission,
be incorporated into the day-to-day work of health with a mandate over the right to health, to
policy makers. develop guidelines for participation, conduct
I The existence of a national health plan that inquiries into participation and respond to
incorporates the right to health. complaints about the process.
Photograph © 2007
Felix Masi, courtesy of
APPENDIX I:
Photoshare. A young
woman cheers alongside
hundreds of other youths
THE CASE STUDIES
calling for youth leader-
ship in Nairobi, Kenya.
CASE STUDY 1
The hand over of Clinica 12 from Médecins Sans
Frontières-Switzerland to the Ministry of Health: The
participatory development and implementation of the
hand over plan (Guatemala)
Tuberculosis and Malaria (Global Fund) had been involved in this process returned to Coatepeque to of treatment and services. Additionally, some sug-
invited to the larger planning meeting, but they conduct an evaluation of the process. Semi-struc- gested that an invitation to the monthly meetings
were unable to attend due to prior commitments. tured interviews were undertaken with those should be extended to the National Human Rights
The hospital director and the hospital admini- involved in the planning to obtain their thoughts Commission or another human rights organisa-
strator subsequently met with the MoH and on the participatory process. While this was a sub- tion, as this would assist with the accountability
representatives of the Global Fund in the capital jective evaluation, important insights were of the MoH to the HIV/AIDS patients (and indeed
(Guatemala City), advised them of the process and obtained. Those interviewed thought that the all patients) in Clinica 12 and the hospital.
outcomes of the meeting, provided them with a planning process had been very inclusive, and they * Source: Prepared in collaboration with Ms
copy of the plan and asked for their input. The had felt part of the process. Following the hand- Gunilla Backman, Senior Research Officer to the
hospital director subsequently reported back to over, the monthly meetings between Gente United Nations Special Rapporteur on the right to
the monthly meeting with the plan, which now Unida, Proyecto Vida, the MoH, and the hospital the highest attainable standard of health (2002-
incorporated the comments of the MoH and the continued until late 2007. Many of those inter- 2008) and MSF-CH representative responsible for
Global Fund. viewed would like to see these meetings reinstat- the management of the project ‘Attention to
In June 2008, the MSF-CH representative ed to ensure information sharing and coordination HIV/AIDS’, Coatepeque, Guatemala.
CASE STUDY 2
A National Plan for the Promotion of Lesbian, Gay, Bisexual, Transvestite and Transexual (LGBT)
Citizenship and Human Rights (Brazil)
In 1987, João Antônio Mascarenhas, the first National Conference for Lesbians, Gay Men, has been Ministerial Ordinance No. 432, dated 2nd
homosexual to be invited to speak at the National Bisexuals, Transvestites and Transsexuals, 5th – 8th July, which directs the Government’s Special
Congress, proposed that a prohibition of discrimi- June, 2008. Convened by Brazil’s President Luiz Department for Human Rights to establish an
nation on the grounds of sexual orientation be Inácio Lula da Silva, the principle aim of the con- interministerial technical commission with the
included in the new Brazilian Constitution. This ference was to propose the guidelines for the purpose of drawing up a draft version of the
proposal failed. As a result, the rights contained implementation of public policies related to LGBTs National Plan for the Promotion of the Citizenship
in the 1988 Brazilian Constitution do not reach all and the development of a national plan to pro- and Human Rights of LGBT (Article 1), to be based
groups; no law exists regarding the promotion of mote the citizenship and human rights of LGBTs. on the proposals approved at the Conference. This
LGBT citizenship and human rights. Nevertheless, 1,000 people took part in the conference and 559 interministerial technical commission will be com-
some Brazilian municipalities and cities (e.g., the proposals for public policies related to LGBT prised of representatives from 18 ministries
municipality of Rio de Janeiro and the cities of groups were approved. (including health, education, justice, employment,
Campinas (São Paulo) and Juiz de Fora (Minas Not all individuals and groups were able to social security, environment and tourism (Article
Gerais), have included in their laws the prohibition attend the national conference. However, it was 2.III)). Once formed, the technical commission will
of discrimination based on sexual orientation, in important to ensure that all views and all issues have 90 days to prepare the draft plan. Toni Reis,
an attempt to restrain discriminatory acts against were represented on the agenda. To facilitate this President of the Associação Brasileira de Gays,
the LGBT community. Numerous other cities and process, an organising committee, comprised of 16 Lésbicas, Bissexuais, Travestis e Transexuais
several of Brazil’s 27 states have followed and government ministries, the Parliamentary Front for (ABGLT) has remarked that it is essential that the
developed laws that promote LGBT rights. LGBT Citizenship,* and 18 representatives of the ABGLT follow the development process closely and
At present, several proposed laws at the LGBT movement, was established and tasked with that implementation of the national plan is a
national and state level are related to LGBT rights, writing the rules for the national conference as partnership between LGBT individuals and groups
such as a proposed constitutional amendment to well as the guidelines for the state level confer- and the government.
prohibit discrimination on the basis of sexual ences held in Brazil’s 27 states prior to the nation- * The Parliamentary Front for LGBT Citizenship,
orientation, and other laws related to legal unions al conference. It was at these state conferences comprised of 208 parliamentary representatives
between individuals of the same sex, divorce, that the delegates to attend the national confer- and 16 senators, is active in the promotion of
adoption and inheritance. Despite this favourable ence were elected and the initial proposals, to be LGBT issues in the National Congress and in
environment, laws alone are insufficient to ensure put to the national conference, were developed. discussions with the Federal Government.
the protection and promotion of the rights of A principal outcome of the national conference Source: Prepared in collaboration with Toni
LGBT individuals and Reis, President of ABGLT
groups. Also required is and David Harrad,
an institutional mecha- Administrative Director of
Photograph © 2008 Ricardo Stuckert. Left to right, Toni Reis, Fernanda Benvenutty,
nism to ensure that a President Luiz Inácio Lula da Silva and First Lady, Marisa Letícia Lula da Silva at the First
the LGBT institution Grupo
partnership is established National Conference for Lesbians, Gay Men, Bisexuals, Transvestites and Transsexuals, Dignidade. See also the
between government Brasilia, 5th–8th June, 2008. background conference
and LGBT groups, to document – Base-Text of the
promote participation in Gays, Lesbians, Bisexuals,
the development and Transvestites and
Transsexuals National
implementation of plans
Conference. Human Rights
related to the implemen-
and Public Policies: The path
tation of the right to
towards guaranteeing the
health for LGBTs. citizenship of Gays, Lesbians,
A move towards the Bisexuals, Transvestites and
development of an insti- Transsexuals. Online:
tutional mechanism was www.conferencianacional-
created through the glbt.com.br/legislacao.php>
recently held First 22 July 2008.
For a person to become an active citizen, he By going door-to-door, Lara, had obtained Coffee with the Mayor. Municipal representatives
or she requires knowledge, time for reflection extensive knowledge of the situation of women are invited, and come to the women’s centre
and the space in which to discuss experiences in Bijeljina, their problems and their needs. to answer questions from women and hear
and values and to test arguments. Historically, Despite this, Lara, (as with other women’s their concerns. A crucial component is that
women have been largely excluded from access organisations) found themselves marginalised the meetings were arranged at a time that was
to these. Their capacity to take part in public by the international organisations implementing convenient to women. They take place on a
discussions has been questioned and they have democratisation projects. International organisa- Wednesday evening – a time when the men are
been prevented from taking part in and shaping tions working in the country rarely regarded usually involved in sport. This preoccupation
the agendas that determine how society is them as a resource. This kind of marginalisation with sport allows women to have a ‘free’ evening.
organised. They have been omitted from public subverts the empowerment of women. The meetings provide the opportunity for women
discussions of the core issues such as war and It also encourages the development of to speak directly to the politicians or their
peace and security policies. This situation has discriminatory structures, as it sends a signal representatives. Significantly, the meetings have
been undergoing a transition, and today, in many that the voices and knowledge of women also contributed to accountability on the part
armed conflicts, women are taking initiatives are not important. of politicians, as they are questioned by the
towards peace. While the Dayton Peace A significant example of women’s exclusion women as to why decisions were made and
Agreement was largely an all-male affair, it did has been provided by the Office of the High also concerning current programmes.
not prevent the women’s organisations that had Representative (OHR). The OHR, established Several campaigns and protests have
been created during the war from organising by the Dayton Peace Agreement, is the emanated from these meetings. The most
themselves in many different ways for the devel- international community’s representative successful campaign was in 2001 and concerned
opment of society, democracy, human rights and in Bosnia and Herzegovina with the responsibility the prevention of trafficking of women and
peace. Today in Bosnia and Herzegovina, women’s and mandate to oversee the civilian aspects children in the area. The local authorities (the
organisations are a strong part of civil society in of the peace agreement. In 2005, the OHR President of the Municipality, the President
the country. and government bodies agreed on the creation of the Court and Members of the Municipal
of a unified police force. However, women were Parliament) who were guests at a Coffee with
Gaining trust and obtaining excluded from this decision-making process the Mayor meeting and who were provided with
information despite their extensive experience and knowledge evidence of trafficking from the 12 Bijeljina night-
Women’s organisations in Bosnia and of the problems that people face in urban and clubs, also came to support the campaign. After
Herzegovina come into contact with all kinds rural areas. Their demands to be included fell on a period of four months, and with the support
of women through their different activities and deaf ears despite the United Nations Security of local authorities, all of the nightclubs were
outreach work: refugees, the internally displaced, Council Resolution 1325, which specifically calls closed. The evidence is that trafficking in the
returnees, domiciles. These organisations actively on all actors to involve women in all efforts for area has ceased. In addition, the municipality
the maintenance and promotion of peace and has withdrawn its approval for the opening of
seek information about the situation faced by
security. In 2007, these concerns were raised by new nightclubs.
these women in order to make correct analyses
of their needs and priorities. One example is the women’s NGOs at a meeting between women’s A second campaign during 2007 concerned
NGO Lara, based in Bijeljina, which conducted a NGOs and the international community and the cost of kindergartens. It came to the
door-to-door project in villages around Bijeljina facilitated by Kvinna till Kvinna. Disappointingly, attention of Lara that kindergarten prices
to ask women about their life situation and their nothing has changed. varied widely, and that only one was supported
problems. They followed this up with designing through the local municipal budget. As a result
projects and informing the local politicians. By Participation in agenda setting and it was very difficult to get children enrolled in
showing the women in their area that they are decision making this kindergarten, and many children missed
genuinely interested in their situation, Lara was Women from Bosnia and Herzegovina have out. Following lobbying for equal opportunity
able to gain the trust of the women and receive a largely been excluded from formal decision- for all children to attend kindergarten, the local
great deal of information that is often hard to making processes in the country despite some municipality has changed its budgetary decisions
obtain, such as information on corruption, progress in recent years in the legislative and now financially supports all kindergartens in
security issues and violence against women framework regarding gender equality. This the area.
within the family. exclusion occurs not only in decision-making, As a result of these and other programmes,
but also in setting the agenda for decision-mak- Lara has become a significant force in the
Marginalisation of women’s ing. It is a well recognised fact that if an issue is municipality. Local politicians rarely dare to
organisations by international not on the agenda, it will not be discussed. As a ignore completely the views coming from
organisations and the OHR result, more than 50% of the population have not Lara. Additionally, local politicians have realised
had the opportunity to voice their opinions that the coffee meetings can be of benefit to
In many countries, for example, those in post-
on decisions affecting them. them, as they provide a forum for both women
conflict situations, the government requires
In the absence of government attempts and politicians to put issues on the agenda. As a
substantial assistance to provide essential services
to address this, women’s organisations have result, politicians themselves ask to attend and
such as health services. International donors and
developed various strategies to do so, some meet with the women.
non-government organisations are frequently
involved in the financing and provision of these of which have become quite influential in local
Source: Prepared in collaboration with
services. In the process, it is essential to obtain political circles.
Mara Radovanovic, Lara, Bijeljina. The case draws
information about local circumstances and needs, Lara, like other women’s organisations, upon the experience of Lara and the publication
and ensure the involvement of people in the has never stopped speaking out about the To Make Room for Changes – Peace strategies
design and delivery of those services. Despite problems faced by women. To assist with from women organisations in Bosnia and
this, women’s organisations in Bosnia and ensuring the voices of women were included in Herzegovina (Kvinna Till Kvinna, 2006).
Herzegovina were frequently marginalised by the issues that affected them, the organisation has, Online: www.iktk.se/english/index.html
international organisations providing assistance. since 2001, arranged weekly meetings called (accessed 4 July 2008).
CASE STUDY 4
The Seven Towers Monitoring Group: A non-institutional mechanism for participation — Belfast,
Northern Ireland
The Participation and Practice of Rights Project housing conditions. The group aimed not only Representation via the STMG
(PPR Project) supports communities in using to resolve these issues but to structurally change The STMG has four members: two residents of the
a human rights-based approach to address the manner in which the NIHE went about Seven Towers, one community activist and one
social and economic inequalities. In North Belfast, addressing them, in order that the benefits of member of the PPR Project. To attempt to ensure
the PPR Project works with a group of residents their work could be felt among other communities that these four individuals legitimately represent-
who live in a high rise complex of flats known with similar problems. Each indicator was linked to ed the residents of the Seven Towers, the STMG
locally as the Seven Towers. The flats are in poor a human rights standard, and a benchmark have from the outset tried to build accountability
condition, and many individuals with children and was set. The approach provides the opportunity to other residents into their activities.
people with health problems are inappropriately for residents to articulate in an extremely tangible Acknowledging the historic alienation of residents
housed there. The problems in the Seven Towers and measurable fashion what the ‘right to ade- from consultative processes, the group have
have been repeatedly raised with the Northern quate housing’ and ‘the right to health’ mean attempted innovative means and activities to
Ireland Housing Executive (NIHE), which to them and how the relevant statutory agencies involve residents in a substantive, as opposed to
has responsibility for social housing in Northern could positively act to fulfil these rights – as tokenistic, change process. Through these activities
Ireland, and has received high profile media they are obliged to do. they have also indirectly addressed the issue of an
coverage. Despite this, little has changed in The Seven Towers indicators are monitored ‘authorised’ representative. The activities include:
the thirty years since the Seven Towers by the Seven Towers Monitoring Group (STMG).
were constructed. • widespread resident engagement (sixty-two
The STMG was established in June 2007 following
residents participated out of approximately
In late 2006 local housing and community the ‘Evidence Hearing on the Right to Housing’,
three hundred and fifty) to identify issues and
activists who had identified the situation of the hosted by the residents of the Seven Towers.*
establish indicators and benchmarks;
residents in the Seven Towers as a potential exam- Following the evidence hearing, the residents were
ple of human rights violations within the local visited by the Minister for Social Development • six month monitoring of the indicators and
area, approached the PPR Project. Numerous (with responsibility for housing), Ms Margaret benchmarks in which sixty seven residents par-
meetings were held with these activists and the Ritchie, on 3rd July 2007. The Minister committed ticipated;
New Lodge Housing Forum (the local housing her Department (the Department for Social • focus groups with ten residents carried out in
group) to gain a deeper understanding of the Development - DSD) to working with the residents March 2008 to explore barriers to the right to
issues and strategies used to address residents’ to ensure that the human rights indicators and an effective remedy when reporting problems
issues. The participation of Seven Towers residents benchmarks would be met over the coming to NIHE;
in their local housing group was not great. twelve months.
Therefore, to facilitate the process of engage- • ‘block’ meetings with twenty-one residents in
ment between the residents and the PPR Project, a Framework for participation May 2008 to inform residents of monitoring
‘Diary Room’ event was held in a local community The main platform for engagement with results, future activities, and recruit to the
centre to allow residents to voice their concerns government is through the STMG. This was group;
about living in the Towers. A short documentary deliberately established to avoid being subsumed • an art project with eight children resident in
was then compiled and screened for residents. within existing government ‘consultative’ struc- the Seven Towers in May 2008 on the ‘right to
Following this, the PPR Project conducted tures which have proven ineffective at tackling housing’;
training on human rights and a human rights- the problems in the flats for decades. In addition
• carrying out a satisfaction survey of residents
based approach with a group of residents during to being responsible for monitoring indicators
in May 2008 among residents of one tower
January 2007. and benchmarks, the STMG are responsible for the
where the sewage system was replaced.
development of periodic progress reports which
The development of monitoring are submitted to the Minister, the DSD and the Future plans include:
NIHE, and to which the NIHE subsequently
indicators and benchmarks • he production of a quarterly news sheet;
respond. The STMG meet with the NIHE quarterly
In April and May 2007, the residents began to
to review progress. In addition, a ministerial • the conduct of focus groups on participation
devise a set of indicators to measure whether
representative from the DSD receives the reports and accountability (November 2008);
the government was meeting its commitment to
and attends STMG meetings (see below) when
progressively realise the right to adequate housing • public meetings on issue-related concerns,
necessary. This approach is fundamentally a
and the right to health in their community over a including planned asbestos removal (the pres-
rights-based approach, as it is directly tied to the ence of which was discovered through a free-
defined time period – one year. The PPR Project
government (the duty-bearer) and not solely to dom of information request), to be held over
identified that much of the work done to date on
the service delivery body (the NIHE). The reports the summer;
setting indicators, is aimed at States who wish to
are also submitted to an international panel of
set human rights indicators to evaluate their own • targeted growth of representation within the
housing rights experts, who validated the unique
progress in realising human rights. Accordingly, residents’ committee to include senior citizens,
approach at a residents’ hearing in June 2007
the PPR Project adopted a ‘bottom–up’ approach singles, and couples;
and produced findings based on evidence
with the aim of assisting communities in setting
presented at the housing hearing. • an oral history project with residents to chart
their own indicators, in relation to very specific
issues selected by that community. The group Meetings between the STMG, the NIHE and historical context and developments over time;
chose the following issues: accumulation of the residents are held on a regular basis. Residents • monitoring of indicators and benchmarks for
pigeon waste in communal areas, sewage ingress draw up the agenda for the meetings and decide the past twelve months;
and drainage problems, dampness and mould, the frequency of the meetings. This agenda is not
ongoing housing of families with young children the final agenda, as it includes the agenda item • convening a second Right to Housing hearing
in the Towers, the response of the NIHE to report- ‘any other business’. This provides an opportunity in November 2008;
ed problems and complaints, and the participation for participants of the meeting to raise other • the setting of new or additional indicators and
of residents in decisions which affect their relevant issues of concern to them. benchmarks (January and February 2009).
CASE STUDY 5
A legislative requirement for Maori Participation in District Health Boards (New Zealand)
In 2001, the New Zealand government introduced • continue to foster the development of Ma-ori participation in the DHBs vary and include: mem-
reforms to the structure of New Zealand’s health capacity for participation and for providing for bership of the DHB, partnership boards, advisory
and disability sector. Pursuant to the New Zealand the needs of Ma-ori, s23(1)(e); staff in different parts of the DHB, Ma-ori leader-
Public Health and Disability Act 2000 (the Act), ship roles which offer technical and cultural support
• provide relevant information to Ma-ori to meet
the government introduced a number of measures and policy review, and Iwi and Hapu- feedback on
these ends, s23(1)(f); and,
to guide the health and disability sector and to District Strategic Plans. While many of the partici-
fulfil its obligations to recognise and respect the • provide for Ma-ori membership of DHB com- pants in the review were clear about the benefits
principles of the Treaty of Waitangi: partnership, mittees (ss34, 35, 36). of participation, important issues relevant to the
participation and protection. Between 2002 and 2005, the Health Services process of participation were identified:
Included in the measures to recognise and Research Centre* undertook research to chart the • Participants in the review thought that in
respect the principles of the Treaty of Waitangi, progress of, and to evaluate, the reforms (the some DHBs there was little understanding of
was the establishment of 21 District Health Review).** The Review found a significant degree the Treaty of Waitangi and hence of the prin-
Boards (DHBs). The DHBs are to function as local in variation in the manner in which DHBs honour ciple of participation and the requirement for
organisations responsible for population health their responsibilities in relation to the Treaty of Ma-ori participation.
and for the purchasing and provision of health Waitangi principles.
and disability support services at a local level. • Inappropriate behaviour and racism had been
The Act specifies that each DHB governing board Partnership displayed by some DHB members;
is to consist of seven elected members, while The principle of partnership contained in the He • There was a lack of clarity on definitions.
up to four members can be appointed by the Korowai Oranga (Ma-ori Health Strategy) requires Wha-nau ora is defined in He Korowai Oranga
Minister (s.29). The Act also provides that there working with Ma-ori, Iwi, Hapu- and Wha-nau com- as healthy Ma-ori families, supported to attain
must be at least two Ma-ori members on each munities to develop appropriate strategies and
Board, and preferably the number of Ma-ori on their maximum health and well being. The
health and disability services. The partnerships
each Board is to be proportional to the number Review found that there was a multitude of
that have been developed vary across DHBs, as
of Ma-ori in the DHB resident population, s29(4). understandings of Wha-nau ora at the local
no single partnership model suits every board or
One of the purposes of the Act is to provide level. While a multitude of meanings may
community group. The models include formalised
a community voice in matters relating to work to encourage the development of local
arrangements such as Memoranda of Under-
personal health, public health and disability ways of working, it makes it difficult to moni-
standing, partnership boards, steering groups,
support services. tor implementation of He Korowai Oranga,
strategic planning processes and jointly developed
particularly at the national level.
The Act also explicitly provides mechanisms to work plans.
enable Ma-ori to contribute to decision-making on, • Some participants perceived a lack of
and to participate in, the delivery of health and Participation resources (human and financial) for Ma-ori
disability services (s4). DHBs must establish and The principle of participation contained in the He participation. Despite the formal relationships
maintain processes to: Korowai Oranga requires the involvement of Ma-ori between the DHBs and Ma-ori, some partici-
• enable Ma-ori to participate in, and contribute at all levels of the sector, in decision-making, pants felt that Ma-ori members were
to strategies for, Ma-ori health improvement, planning, development and delivery of health under-resourced, and that they had little
s23(1)(d); and disability services. The arrangements for decision-making authority.
Protection ability of Ma-ori to participate, and the accounta- perceived multiple accountabilities. As a result,
Protection of Ma-ori health, cultural concepts, bility of representatives: some unease was expressed over whether the
values and practices is the remaining principle of • With regard to the appointment process at views of all Ma-ori were adequately represented
the Treaty of Waitangi. He Korowai Oranga clearly the Ministerial level, some participants in the at the board table.
defines this principle as working to ensure Ma-ori Review expressed frustration at the lack of Despite the concerns and barriers indicated-
have at least the same level of health as non- transparency. Chairs of boards also expressed above, a range of initiatives have been carried out
Ma-ori, and safeguarding Ma-ori cultural concepts, a desire for greater input into the within the DHBs and have been identified as
values and practices. This principle of protection appointment process. achievements for Ma-ori health. These include:
is to be fulfilled through mechanisms to enable • Concerns were also expressed about the ability • Treaty workshops for staff;
Ma-ori to contribute to decision-making and of Ma-ori to participate, given the limited • Ma-ori representation on each of the statutory
participate in the health and disability sector, in number of Ma-ori with the necessary expertise. committees;
order to protect Ma-ori interests. Often referred to What expertise is available is spread even more
as ‘active protection’, the principle implies more • Community consultations with Ma-ori;
thinly if devolved to 21 DHBs. Participation,
than a superficial acknowledgement of the particularly in a formula driven model, e.g., • The opportunities provided by the DHB model,
requirement by the Crown to provide equity and with prescribed minimum numbers determined such as:
equality for Ma-ori. The Crown is to be pro-active by legislation, may not equate with health • the development of a greater understand-
in health promotion and the development of gains. While there may be governance require- ing of community needs;
preventative strategies for Ma-ori. This may mean ments to include Ma-ori representation, if there
putting in additional resources to address issues • the promotion of innovation and scope to
is not the capacity, these requirements cannot
of capacity building of all parties. This might try different models of practice; and
be implemented and so risk tokenism.
include, for example, assisting all participants in • the establishment of the Treaty relation-
• During the Review, concerns were raised
developing a thorough understanding of the ship between a DHB and Iwi.
regarding the accountability of Ma-ori board
requirements of the Treaty of Waitangi and
members. A related concern is whether Ma-ori Source: Prepared in collaboration with Chris
combating issues such as racism.
interests are truly represented. Accountability Cunningham (Ngäti Raukawa and Toa Rangatira),
Representation
of representatives is essential and is also Director, Research Centre for Ma-ori Health and
relevant to other, non-Ma-ori board members, Development, Massey University and by drawing
The Act specifies that each DHB governing board as board members can also be employees of upon the following documents: Interim Report on
is to consist of seven elected members, while up the health sector. In this situation there is a Health Reforms 2001 Research Project, November
to four members can be appointed by the Minister definite potential for a conflict of interest. To 2003 (Health Services Research Centre/ Te Hikuwai
(s.29). The Act provides there must be at least two whom are the board members accountable? Rangahau Hauora, Victoria University of
Ma-ori members on each Board, and preferably the The Review found that there were mixed views Wellington/ Te Whare Wananga o te Upoko o te
number of Ma-ori on each Board is to be propor- as to whether board members are primarily Ika a Maui, 2003) and Health Reforms 2001
tional to the number of Ma-ori in the DHB resident accountable to government or local communi- Research Project, Report No. 6. Maori Health and
population. However, election does not always ties. DHB members who identified as Ma-ori the 2001 Health Reforms (Health Services
provide good representation or guarantee local had mostly been appointed to their DHB, Research Centre/ Te Hikuwai Rangahau Hauora,
participation in decision-making. The election and agreed that their role was to ensure the Victoria University of Wellington/ Te Whare
turnout is relatively modest, and very low num- interests of Ma-ori were advanced. At the same Wananga o te Upoko o te Ika a Maui, 2007).
bers of Ma-ori are elected to DHBs. The composi- time, the majority of the participants consid- *The Health Services Research Centre/ Te Hikuwai
tion of the DHBs following election have therefore ered themselves accountable to a number of Rangahau Hauora, Victoria University of
permitted the Minister to appoint (mindful of people or groups – to the Crown, the DHB, Wellington/ Te Whare Wananga o te Upoko o te
skills and experience, including Ma-ori skills and Ma-ori DHB personnel, Ma-ori provider organisa- Ika a Maui.
experience) Ma-ori to various DHBs. tions, and Ma-ori communities more widely. **A series of reports were subsequently produced
Despite this pro-active power, concerns were Some felt they could not adequately partici- and are available at:
expressed over the appointment process, the pate in decision-making, in part as a result of www.victoria.ac.nz/hsrc/reports/new-reports.aspx
CASE STUDY 6
Strengthening participation in the development of the national health plan (Perú)
A significant factor in strengthening Peruvian civil in health policy decision-making. In turn, socio-economic status, sex, race, and citizenship in
society’s ability to influence the development and ForoSalud has received support in its role from access to health services also occurred.
implementation of more responsive health policies long term collaboration with CARE Perú’s Additionally, health workers and policy makers
has been the role played by the major civil society ’Improving the Health of the Poor: A Rights Based were reluctant to make the institutional shift from
network, ForoSalud. Established in 2002, ForoSalud Approach Program’, and other nongovernment a process of informing and consulting people to
is comprised of over 100 national, regional and organisations, such as Movimiento Manuela one which would allow peoples’ participation in
local organisations (professional organisations, Ramos, and Consorcio de Investigación health policy development. Accordingly, a process
nongovernment organisations, and academics) Económica y Social (CIES), as well as DFID of capacity building for health workers, policy
and individuals. The organisation, known at the and USAID. makers and the general population was required if
regional and national level as a ‘network of net- The process of ensuring people’s participation people’s voices were to be heeded and included in
works’, has been elected as the civil society repre- in health policy decision-making has required sub- health policy.
sentative in the National Health Council and stantial organisation and commitment from all
Regional Health Councils. Together, these bodies parties. ForoSalud and others recognised that citi- Capacity building at the
are responsible for formulating national and zens, health workers and policy makers within the community level
regional health policy proposals and monitoring Peruvian health system had a poor understanding During 2004, ForoSalud, CARE Perú and other
their implementation. In these spaces, ForoSalud of human rights and the right to health. organisations implemented ‘bottom-up’ processes
has succeeded in ensuring peoples’ participation Discrimination on grounds such as ethnicity, for the participatory construction of health policy
ENDNOTES
1 Potts, H. Accountability and the right to the Online: www.who.int/healthpromotion/ Covenant on Civil and Political Rights, Article
highest attainable standard of health (Human conferences/en/ (accessed 19 May 2008). 25; the Convention on the Rights of the
Rights Centre, University of Essex, 2008). Child, Articles 12 and 13; International
Online: www2.essex.ac.uk/ human_rights_ 7 Constitution of the World Health Organization, Convention on the Elimination of All Forms of
(see note 6 above). Racial Discrimination, Article 5(c); Convention
centre/rth/projects.shtm (accessed 13
August 2008). 8 Report of the International Conference on on the Elimination of All Forms of Discrim-
Population and Development, Cairo, 5-13 ination against Women, Article 7(b),
2 Committee on Economic, Social and Cultural September 1994, UN Doc. A/Conf.171/13. Convention on the Rights of Persons with
Rights, General Comment No. 14: The right to Online: www.un.org/popin/icpd/conference/ Disabilities, Articles 29 and 30. Online:
the highest attainable standard of health offeng/poa.html (accessed 23 July 2008) www2.ohchr.org/english/law/index.htm#core
(2000) UN Doc E/C.12/2000/4, paragraph 54. (accessed 13 August 2008).
Online: www2.ohchr.org/english/bodies/ 9 See for example the New Zealand Public
cescr/comments.htm (accessed 13 August Health and Disability Act 2000 and the 20 See for example, Committee on the Rights
2008). Republic of Uganda, Ministry of Health, Health of the Child, General Comment No. 2 The
Sector Strategic Plan II 2005/06- 2009/10. role of independent national human rights
3 Hunt, P. (2008) Report of the Special Rapport- institutions in the promotion and protection
eur on the right of everyone to the enjoyment 10 United Nations Children’s Fund, The of the rights of the child, (2002) UN Doc
of the highest attainable standard of physical Participation Rights of Adolescents: A strategic CRC/GC/2002/2, paragraphs 16, 19 (j) and
and mental health UN Doc. A/HRC/7/11, 31 approach (UNICEF, 2001), p. 9. (k) and General Comment No. 3 HIV/AIDS
January 2008, paragraph 38. Online: and the rights of the child, (2003) UN Doc
11 Tritter, J. and McCallum, A. (2006) ‘The snakes CRC/GC/2003/3, paragraph 12. Online:
www2.essex.ac.uk/human_rights_centre/rth/
and ladders of user involvement: Moving www.ohchr.org/english/bodies/crc/
reports.shtm (accessed 13 August 2008).
beyond Arnstein’, 76 Health Policy, p. 156 @ comments.htm (accessed 23 July 2008).
164-65.
4 Ibid, paragraph 41.
21 United Nations Declaration on the Rights of
12 Webler, T. Kastenholz, H. and Renn, O. (1995)
5 See for example: Mozammel, M. and Indigenous Peoples, UN Doc. A/RES/61/295,
‘Public Participation in Impact Assessment: A
Odugbemi, S. With the Support of Multitudes. Article 41. Online: www2.ohchr.org/english/
Social Learning Perspective’ 15 Environmental
Using strategic communication to fight pover- law/index.htm#instruments (accessed 22
Impact Assessment Review, p. 443 @ 446.
ty through PRSPs (The International Bank for August 2008).
Reconstruction and Development/The World 13 Delap, C. (2001) ‘Citizens’ Juries: reflections
Bank and the Department for International on the UK experience’, Participatory Learning 22 Permanent Forum on Indigenous Issues. Report
Development, 2005); Participation in and Action Issue 40, p. 40. Online: of the Third Session, 10-21 May, 2004, UN Doc.
Democratic Governance (Swedish International www.iied.org/NR/agbioliv/pla_notes/pla_bac E/2004/43 - E/C.19/2004/23. See also Hunt, P.
Development Cooperative Agency, 2002); kissues/40.html (accessed 22 August 2008). (2004) Report of the Special Rapporteur on
Community participation in local health and the right of everyone to the enjoyment of the
sustainable development. Approaches and
14 Commers, M. Determinants of Health: Theory, highest attainable standard of physical and
Understanding, Portrayal, Policy (Kluwer mental health UN Doc. A/59/422, 8 October
techniques (World Health Organization, 2002);
Academic Publishers, 2001), p. 25. 2004, paragraphs 55-58. Online:
Citizens as Partners. OECD Handbook on
www2.essex.ac.uk/human_rights_centre/rth/re
Information, Consultation and Public 15 People at the Centre of Health Care: ports.shtm (accessed 22 August 2008).
Participation in Policy-Making (OECD, 2001); Harmonizing Mind and Body, Peoples and
Kahssay, H.M. and Oakley, P. (eds), Community Systems, (WHO, 2007), p. vii; Hunt, P. (2008) 23 The texts of international human rights
involvement in health development: a review (see note 3 above), p. 10. treaties, such as the International Covenant
of the concept and practice (WHO, 1999); on Economic, Social and Cultural Rights,
The World Bank Participation Sourcebook 16 Cornwall, A. Beneficiary, Consumer, Citizen:
International Convention on the Elimination
(Washington D.C., 1996). See also the Perspectives on Participation for Poverty
of All Forms of Racial Discrimination, the
substantial body of work undertaken by the Reduction (SidaStudies, 2000).
Convention on the Elimination of All Forms of
Participation, Power and Social Change team, Discrimination against Women, the
17 Morgan, L. (2001) ‘Community participation in
Institute of Development Studies, University of Convention on the Rights of the Child, and the
health: Perpetual allure, persistent challenge’,
Sussex. Online: www.ids.ac.uk (accessed 19 Convention on the Rights of Persons with
16 Health Policy and Planning, p. 221 @ 222.
August 2008). Disabilities (not yet entered into force), are
See also Veneklasen, L. Miller, V. Clark, C. and
Reilly, M. ‘Rights-based approaches and available online: www2.ohchr.org/
6 Constitution of the World Health english/law/index.htm#core (accessed
beyond: Challenges of linking rights and
Organization, opened for signature 22 July 26 February 2008).
participation’, (Working Paper No 235,
1946, 14 UNTS 185 (entered into force 7
Institute of Development Studies, 2004), p. 5.
April 1948), Preamble; Declaration of Alma- 24 Kinney, E. and Clark, B. (2004) ‘Provisions for
Ata, International Conference on Primary 18 Oakley, P. Bichmann, W. and Rifkin, S. Health and Health Care in the Constitutions of
Health Care, Alma-Ata, USSR, 6-12 September ‘CIH: developing a methodology’ in Kahssay, the Countries of the World’, 37 Cornell
1978; Ottawa Charter for Health Promotion, H.M. and Oakley, P. (eds), Community involve- International Law Journal, p. 285.
First International Conference on Health ment in health development: a review of
Promotion, Ottawa, 21 November 1986, the concept and practice (WHO, 1999) p. 114 25 The content of this section is a synopsis of the
WHO/HPR/HEP/95; Jakarta Declaration on @ 122; Rifkin, S. (1996) ‘Paradigms Lost: content of General Comment No. 14, (see note
Leading Health Promotion into the 21st Toward a new understanding of community 2 above), and the reports of the UN Special
Century, Fourth International Conference on participation in health programmes’, 61 Rapporteur on the right to the highest attain-
Health Promotion: New Players for a New Acta Tropica, p. 79. able standard of health also available online:
Era — Leading Health Promotion into the www2.essex.ac.uk/human_rights_centre/
21st Century, Jakarta, 21-25 July 1997. 19 See the following treaties: International rth/reports.shtm (accessed 13 August 2008).
26 General Comment No. 14, (see note 2 above), 39 Ibid. See also Mock, G. Vanasselt, W. and 51 The ‘fairness and transparency’ framework
paragraph 12. Petkova, E. (2003) ‘Rights and Reality: has a strong theoretical and empirical
Monitoring the Public’s Right to Participate’ foundation. See the theoretical work of
27 The Committee on Economic, Social and 9 International Journal of Occupational and Habermas, J. Communication and the
Cultural Rights defined ‘health facilities, goods Environmental Health, p. 4 @ 5. Evolution of Society (Beacon Press, 1979);
and services’ in General Comment No. 14, to Habermas, J. The Theory of Communicative
include the underlying determinants of health 40 Arnstein, S. (1969) ‘A ladder of citizen
Action: Reason and the Rationalization
as outlined in paragraphs 11 and 12(a) of the participation’, Journal of the American
of Society (McCarthy, T. trans, 1984 ed)
General Comment. For convenience, the term Institute of Planners, p. 216 @ 217.
[trans of: Theorie des Kommunikativen
‘health facilities’ will be used throughout the
41 Ibid, p. 216. Handelns, Band 1, Handlungsrationalität
remainder of this document.
und gesellschaftliche Rationalisierung];
42 Klugman, B. Accountability and participation
28 The United Nations Development Fund Habermas, J. The Theory of Communicative
in Africa, (Women’s Health Project,
for Women (UNIFEM) website contains a Action Lifeworld and System: A Critique of
Johannesburg, 2006), p. 3.
substantial number of gender budgeting functionalist Reason (McCarthy, T. trans,
resources to support gender budget analysis. 43 Ibid. 1987 ed) [trans of: Theorie des Kommun-
Online: www.gender-budgets.org/content/ ikativen Handelns, Band 2, Zur Kritik
44 Community participation in local health and
view/15/187/ (accessed 13 August 2008). der funktionalistischen Vernunft]. For
sustainable development (see note 5 above),
modification and application of the model
29 A more detailed explanation of progressive p. 10.
to environmental decision-making see
realisation is contained in Hunt, P. (2008)
45 Hunt, P. (2008) (see note 3 above), paragraph Renn, O. Webler, T. and Wiedemann,
(see above note 3), paragraphs 46-50.
63. P. (eds) Fairness and Competence in
30 Cornwall, A. and Shankland, A. (2008) Citizen Participation: Evaluating Models
46 Klugman, (see note 42 above), p. 10.
‘Engaging citizens: Lessons from building for Environmental Discourse (Kluwer,
Brazil’s national health system’ 66 Social 47 See for example: Murthy, R. Klugman, B. and Dordrecht, 1995) and Palerm, J. (2000) ‘An
Science & Medicine, p. 2173 @ 2177. Weller, S. (with contributions from Aizenberg, Empirical-Theoretical Analysis Framework
L.), ‘Service Accountability and Community for Public Participation in Environmental
31 Ibid.
Participation’ in Ravindran, T.K.S. and de Pinho, Impact Assessment’ 43 Journal of Environ-
32 Hunt, 2008 (see above note 3), paragraph 61. H. (eds) The Right Reforms? Health Sector mental Planning and Management 581.
Reforms and Sexual and Reproductive Health For its extension into public health
33 Hunt, P. (2007) Report of the Special (Women’s Health Project, Parktown S.A., 2005), strategy development, see Potts, H. Human
Rapporteur on the right of everyone to the p. 264 @ 306; Lindström, M. (2005) ‘Ethnic Rights in Public Health: Rhetoric, Reality
enjoyment of the highest attainable standard differences in social participation and social and Reconciliation, PhD Thesis, Monash
of physical and mental health UN Doc. capital in Malmö, Sweden: a population-based University, Melbourne, Australia, 2006.
A/62/214, 8 August 2007, paragraph 25. study’, 60 Social Science & Medicine, p. 1527
Online: www2.essex.ac.uk/human_rights_ @ 1542; Boyce, W. (2001) ‘Disadvantaged 52 Gaze, B. (2006) ‘Context and Interpretation
centre/rth/reports.shtm (accessed 13 August persons’ participation in health promotion in Anti-Discrimination Law’, 26 Melbourne
2008). projects: some structural dimensions’, 52 University Law Review, p. 325 @ 336: As
34 Hunt, P. (2008) (see note 3 above), paragraph Social Science & Medicine, p. 1551 @ 1558. Gaze notes when dealing with disadvantage
42. 48 Murthy et.al., (see note 47 above), p. 306. and exclusion, the other side of the coin
is rarely confronted. That is, the privilege
35 Office of the United Nations High 49 Young, I. Inclusion and Democracy (Oxford and advantage experienced by traditional
Commissioner for Human Rights, Principles University Press, 2000), p. 125; Murthy, et. decision-makers on the basis of sex, ability,
and Guidelines for a Human Rights Approach al., (see note 47 above), p. 306 note that colour, social and economic background is
to Poverty Reduction Strategies, (OHCHR, representation of the marginalised through often ignored. Those who have little experi-
2006), p.15. powerful groups in communities or NGOs ence of unfair barriers and exclusion are
36 Bennett, P. and Smith, S. (2007) ‘Genetics, with little accountability to those groups least likely to understand the impact of
insurance and participation: How a Citizens’ should be avoided. unfair barriers and exclusion.
Jury reached its verdict’ 64 Social Science & 50 Jewkes, R. and Murcott, A. (1998) ‘Community
Medicine p. 2487 @ 2497. Representatives: Representing the 53 Hodge, S. (2005) ‘Competence, Identity
“Community”?’, 46 Social Science & Medicine, and Intersubjectivity: Applying Habermas’s
37 This requires accountability mechanisms. Theory of Communicative Action to Service
p. 843 @ 855-856: Empirical research con-
Readers are referred to the companion
cerning ‘community representatives’ in devel- User Involvement in Mental Health Policy
monograph Accountability and the right to
oped countries reveals that they are frequently Making’, 3 Social Theory & Health,
the highest attainable standard of health
drawn from people of higher education, p. 165 @ 169.
(see note 1 above).
income and occupational group. In less
38 United Nations General Assembly, Report developed countries, projects frequently fail 54 Hunt, P. (2007) (see note 33 above),
of the United Nations Conference on to engage the ‘non-elite’ groups. Ignoring paragraph 25.
Environment and Development, Rio de Janeiro, the legitimacy of representation can result
3-14 June 1992, UN Doc A/CONF.151/26 in externally imposed exclusion and indirect 55 Ibid, paragraph 71(h)
(Vol. I), principle 10. Online: www.un.org/ discrimination. The intention should be to
documents/ga/ conf151/aconf15126- focus on ensuring that representation is as 56 Baum, F. The New Public Health (2nd ed,
1annex1.htm (accessed 22 August 2008). legitimate as possible. Oxford University Press, 2002), pp. 3-15.