Terms and Conditions

1. Most of the services we provide through chat, email, phone and through Team Viewer
or any Other Remote Accessing Software. In some cases If you needed On Site support
we are ready to provide services within our area limit.
2. We will only perform and provide computer services, repairs, and upgrades as
requested by the customer. We will conduct honest, reasonable, and considerate
services. The goal is to provide the highest quality of service and support, but specific
results cannot be guaranteed.
3. Repair estimate of the parts are suspected, in case during repair if we find some other
problems will be treated as a new problem, we will intimate the same then processed.
4. In case of repeat issue/problem we can only be able to give service on address provided
at the time of creating Request for the service.
5. Payment Terms: Payment must be done before the Service is being provided and
Payment Options Available are in the form of Bitcoin, Paypal and Bank Transfer, Cash (
For On Site Support). If we cannot complete the service we are providing as mentioned
then we will refund the amount completely.

All on-site services and response times are subject to the following conditions:

1. Performed during Standard Business Hours.

2. Availability of the services in your area.

3. Availability of parts.

Services Provided By Us

This Organization provides the following services:

1. Desktop, laptop and fileserver computer hardware repairs, parts replacement and
upgrades for Windows, Apple Mac and Linux operating systems.

2. The installation and configuration of new desktop or laptop computers running

Windows, Apple Mac or Linux operating systems if the computers are provided directly
by us or by a third party supplier.

3. The installation, configuration or upgrading of operating systems, software and third

party software for desktop and laptop computers running Windows operating systems
if the software is provided directly by us or by a third party supplier.
 4. The creation, installation, configuration or upgrading of wired or wireless hardware,
software and cabling for computer networks if provided directly by us or by a third party
supplier.

5. The installation, configuration or upgrading of hardware and software security

products, including anti-virus software, hardware & software firewalls, virtual private
networks (VPNs) and other anti-intrusion and physical security equipment. Whether
provided directly by us or by a third party supplier.

6. The installation, configuration or upgrading of fileservers running Windows operating

systems. Whether the fileservers are provided directly by us or by a third party supplier.

7. The installation, configuration or upgrading of fileserver operating systems, software

and third party software for fileservers running Windows operating systems if the
software is provided directly by us or by a third party supplier.

8. The installation, configuration or upgrading of hardware and software for virtualization

if provided directly by us or by a third party supplier.

9. Additional services not listed above can be quoted for on request.

Remote Access
1. Where possible we may use remote access tools to access Client equipment.
2. We shall make an assessment so as to know whether remote access is suitable and
possible in each case.

Customer’s Responsibilities

Software/Data Backup.
1. It is the Customer’s responsibility to complete backup of all existing data, software, and
programs on Supported Products prior to performing any Services.
2. WE WILL NOT BE RESPONSIBLE FOR LOSS OF OR RECOVERY OF DATA, PROGRAMS, OR
LOSS OF USE OF SYSTEM(S) OR NETWORK.
3. You should understand and agree that under no circumstances we would be
responsible for any loss of software, programs, or data, even if our technicians have
attempted to assist you with your backup, recovery, or similar services.
4. Any such assistance is beyond the scope of any warranty and this Service Agreement.
5. The assistance is provided in our sole discretion and without any guarantee or warranty
of any kind.
6. Neither does we provide any guarantee or warranty of any kind with respect to any
third-party product that our technician may use in assisting you.