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Information Technology Services

Wireless setup guide for iPhone


iPad and iPod touch

Configuring iPhone, iPad and iPod touch to connect to RMIT-WPA


secure wireless network
December 2010

Contents
1 Introduction

2 Instructions for iPhone/iPad/iPod Touch users


2.1 Preparation
2.2 Connecting to the open RMIT wireless network
2.3 Installing the RMIT University profile
2.4 Connecting to the secure RMIT-WPA wireless network
2.5 Configure proxy settings for external browsing

3 What you need to do if you have changed/reset your network (NDS) password
3.1 Recommendations

4 Troubleshooting
4.1 Frequently asked questions
4.2 Wireless support

 
 

1 Introduction
This document describes how to connect an iPhone, iPad and iPod touch to the RMIT secure
wireless network (RMIT-WPA).

To do this, you will need to:

• Connect to the open RMIT wireless network

• Install the RMIT University profile

• Connect to the secure RMIT-WPA network

• Configure your proxy settings.

This process should take no more than 10 minutes.

Note: iPhones should use the operating system version iOS (Operating System) 4 or later.

For further information about the network, please visit the RMIT wireless web page at:
www.rmit.edu.au/its/wireless
2 Instructions for iPhone, iPad and iPod touch

2.1 Preparation
Before beginning your wireless configuration, please ensure your network (NDS) account is
active - this is your staff ʻeʼ number or your student ʻsʼ number. You will also need a valid
password.

2.2 Connecting to the open RMIT wireless network


It is necessary to first connect to the open RMIT network, so that the RMIT profile can be
downloaded. Note: The following images are iPhone screen shots; the steps however are the
same for iPad and iPod touch.

Step 1.Tap the Settings icon from the Home screen of your device.

Step 2. Tap Wi-Fi on the Settings screen.


Step 3. Select RMIT if it is not already selected.

Step 4. Press the centre Home button to return to the Home screen.

2.3 Installing the RMIT University profile


Now that you have a connection to the open RMIT network, the RMIT University profile can
be downloaded and installed.

Step 1. Tap the Safari icon on the Home screen.

Step 2. Go to the RMIT wireless web page at: wireless.rmit.edu.au

Note: Browsing the Internet at this stage will automatically display the RMIT Wireless
website.
Tap the “RMIT-WPA wireless profile for iPhone…. “ text in the middle of the setup guide
page.

Step 3. Tap the Install button on the Install Profile page.


Step 4. Tap the Install Now button to install the RMIT University profile.

Step 5. Please enter your staff or student number (RMIT ID) and then tap the Next button.
Step 6. Please enter your RMIT password and then tap the Next button.

Step 7. Tap the Done button on the Profile Installed screen.


2.4 Connecting to the secure RMIT-WPA wireless network
Now that the RMIT profile is installed, you can connect to the secure RMIT-WPA network.

Step 1. Tap the Settings icon from the Home screen of your device.

Step 2. Tap Wi-Fi on the Settings screen.


Step 3. Tap RMIT-WPA to connect to the secure network. It may take a moment to establish
the connection.

A tick will appear to the left of RMIT-WPA to indicate a successful connection.

Step 4. Tap the Accept button when prompted.


2.5 Configure proxy settings for external browsing
Follow these steps to configure the proxy setting.

Step 1.Tap the blue arrow button to the right of RMIT-WPA.

Step 2. Tap Manual from the bottom HTTP Proxy options (Swipe/scroll down to view this).

Step 3. Once selected, the Manual tab will change to blue.


Step 4. In the Server field type bproxy.rmit.edu.au and in the Port field type 8080.

Press the Home button to return to the Home screen.

The RMIT wireless network is now available to use.

3 What you need to do if you have changed/reset your network


(NDS) password

As part of RMIT Universityʼs new password standard, your network (NDS) password is
configured to expire after 90 days.

Please note that any changes to your password will not be reflected in mobile devices
connected to the RMIT University wireless network. As a result, you will need to re-instate
your profile each time your password changes i.e. every 90 days. The reason for this is
because your account and password were embedded into the device as part of your original
set up.

To do this, you will need to remove the current RMIT profile, and re-connect to the RMIT
wireless network (as you did when you connected to the RMIT wireless network for the first
time).

If you do not manually update your device, you will be unable to connect to the RMIT
network.
Step 1. Tap the Settings button on your Home screen

Step 2. Tap the General button.


Step 3. Swipe/scroll down and you will see Profile and RMIT-WPA. This is the RMIT
University Profile location.

Tap the Profile button

Step 4. Tap the Remove button

You will be prompted


to remove the profile.
Tap the Remove
button.
Now that you have removed the Profile, you can re-install the Profile with the current
password. Please complete steps contained in sections 2.2, 2.3, 2.4 and 2.5.

3.1 Further information


• Keep your iPhone, iPad and iPod touch up-to-date via iTunes at:
www.apple.com/au/itunes
• The current iOS can be found on the Apple website at: www.apple.com/ios/
• For information on how to use iTunes to back up, update, or restore your iPhone, iPad, or
iPod touch, refer to the iTunes article: http://support.apple.com/kb/ht1414

4 Troubleshooting

4.1 Frequently asked questions (FAQS)


Can you tell me how to use my iPhone, iPad or iPod touch?

Apple has iPhone manuals at: http://support.apple.com/manuals/#iphone and iPad User


Guide at: http://manuals.info.apple.com/en_US/iPad_User_Guide.pdf

What accessibility features does the iPhone and iPad have?

The iPhone and iPad come standard with accessibility features to assist people with a
disability or long-term medical condition. Please refer to the following websites:

iPad accessibility - www.apple.com/au/ipad/features/accessibility.html

iPhone accessibility - www.apple.com/au/accessibility/iphone/vision.html

If I have an old iPhone or iPod, can I still connect to the RMIT wireless network?

Although RMIT does support iOS version 3.2 and above, it is strongly recommend you
upgrade your OS to the current version. Go to : iTunes at: www.apple.com/au/itunes to
download the latest version.

To check which version you have on your device, go to the Home screen, and tap the
Settings icon. Then tap General and then About to see the software version. The number
shown next to Version is the iOS version.

Current iOS version can be found on the Apple website  at: www.apple.com/au/ios

Why can't I connect to the network?

From the Home screen, tap Settings, then Wi-Fi and make sure you are connected to the
secure RMIT-WPA. Your device may be set to remember other networks that it has
connected to in the past.
If this is the case, you may have inadvertently connected back to the open RMIT wireless
network. Simply select the secure RMIT-WPA network and your access will be restored.

Iʼm still having problems accessing the network – what do I do?

Please contact the IT Helpdesk at: www.rmit.edu.au/its/ithelp

Why can't I send email from MobileMe, Gmail, Yahoo or AOL?

Please contact the IT Helpdesk at: www.rmit.edu.au/its/ithelp to find out if these services are
available and/or can be enabled.
4.2 Wireless support
The IT Helpdesk <link to http://www.rmit.edu.au/its/ithelp> provides wireless support by
telephone or email.

The IT Support Counter in Building 8, level 3 (City Campus) can assist with wireless set up.

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