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MAKERERE UNIVERSITY

MAKERERE UNIVERSITY BUSINESS SCHOOL


DEPARTMENT OF MANAGEMENT SCIENCE
COURSE OUTLINE
COURSE: ELEMENTS OF PRODUCTION MANAGEMENT
Course/Code: MGS2116 Programme: BCOM and BBA
A/Y: 2020/21 Semester : 1 Credit units : 4 Contact hours : 60
Course Objective To introduce the basic elements and concepts of production and operations management.
It is also intended to give students the knowledge that will sharpen their understanding of
the systems that govern the activities of manufacturing and service operations
Marks %
Assessment Test 1 & class presentation - 15%
Criteria
Test 2 & class presentations - 15%
Final Exam - 70%
Facilitator(s) Shafic Mujabi, Arthur Buyondo, Ayebazibwe Julius, Kusasira Samuel, Donatus .R.
Mugisha & Gideon Nkurunziza

Topic Details
Definition production and operations
management , Its evolution
The role of production and operations
management and of a production manager
Production system, Design of production
systems, Types of products and production
systems
Relationship between production department
with the environment (internal and external)
1 Introduction production.
Product planning and Product planning and control, product
development development and the product life cycle
Production process Process technologies for manufacturing firms
2 technologies and service organisations
Definition and importance, Factors for decision
and reasons for a change, Location decision
options, Location decision approach
and Location analysis techniques like factor
rating methods, linear programming, simulation,
center of gravity, breakeven analysis among
others Definition and importance
Reasons for a change
3 Location Layout decision Layout types
4 Class Presentations Class presentations
5 Capacity Management Definition and importance
Capacity management strategies
Demand measurement and forecasting , Capacity
planning decisions like scheduling, loading,
sequencing, material requirement plan among
others
Definition and importance, Types of production
facilities consider for choice of a facility, Factors
to Investment in production facilities, Facilities
maintenance and policies and Safety
Facilities management requirements and risks associated with using
6 facilities
7 Materials and inventory Introduction to materials management, Types of
management inventory, Materials handling and control
systems, Costs associated with managing
inventory and Inventory management model
Importance, Job design, its approaches and
techniques, Performance standards, why
performance standards and levels/types, Work
measurement, why WM and challenges faced
Human resource and WM techniques
8 management in Operations Motivation practices
Definition and importance
Dimensions of quality management
Approaches of quality management and
costs associated with managing quality
9 Quality Management Action to ensure continued improvement
The Integrate Operations Definition and Role
10 Strategy How to ensure the strategy work

READING LIST
1. Main text(s)
 Adam .E. Ebert (1986); Production and Operations Management: Concepts, Models and Behaviour,
3rd edition. Prentice Hall International Inc. London
 Lockey, K Muhlemann, A. and Oaklanol J (1998), Production and operations management 6th edition,
Pitman Publishing
 Julius Kakuru (2009), Managing the operations functions of the Firm, Fountain publishers

2. Other texts
 Terry Hill (1991), Production and operations management. 2rd edition Prentice Hall International
Editions
 John Naylor (2002) Introduction to Operations Management, 2rd edition, Prentice Hall
 Mike Harrison (1996), Principles of operations Management Pitman Publishing.
 Slack, N, Chambers.S, Johnson. R, and Betts. A (2007) Operations and process management, 5th
edition, FT Prentice Hall.

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