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Mutual Fund Back office product user manual

IBL /MFD / PTM / V.001 / 12.07.2006

MUTUAL FUND BACK OFFICE


PRODUCT USER MANUAL

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Mutual Fund Back office product user manual
IBL /MFD / PTM / V.001 / 12.07.2006

Chapter
Contents Pages
No.
Section 1 – User Transaction Menus
Product Tree
1 Creation of client
2 Modification of client details
3 Checklist for client details entered
4 Process for Folio transfer
5 Creation of Investor
6 Modification of Investor details
7 Transaction entry
8 Modification of Transaction entry
9 Data not received from branch
10 Data not received from registrar
Section – 2 - MIS reports
11 Transaction details menu - Introduction

12 Transaction details menu – With parameter option

13 Allocation reports – Introduction

14 Asset allocation report

15 Sector allocation report

16 MF allocation report

17 Company industry allocation report

18 Company consolidated allocation report

19 AUM report – Introduction

20 AUM report – with parameter option

21 AUM report – Household wise

22 AUM report – Investor wise

23 AUM report – Product wise

24 AUM report – Product issuer wise

25 AUM report – RM wise

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Mutual Fund Back office product user manual
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Chapter
Contents Pages
No.
26 Portfolio report – Introduction

27 Portfolio report – Comprehensive portfolio

28 Portfolio report – Portfolio summary

29 Portfolio report – Return analysis

30 Portfolio report – Investor summary

31 MIS report - Introduction

32 MIS report – with parameter

33 MIS report – Asset class wise

34 MIS report – Household wise

35 MIS report – Issuer product wise

36 MIS report – Investor wise

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Mutual Fund Back office product user manual
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Mutual fund Back office manager (Online version) – User manual

Website address is 10.27.15.99/mutualfund and the login screen of the back office manager online
version will be like this,

User can login using the login id and password allotted to him. There is also a provision available for
changing the password

Password controls

Logic for password:

1. Password must be 8 characters

It must contain
a. Minimum 1 special character from anyone of these exclusive characters viz. !, @ ,# , $ , % , ^ , & , *
b. Minimum 1 numeric value (0-9)
c. Minimum 1 alphabet (A-Z, a-z)
2. Password is case sensitive
3. It should not be any of the previous 5 passwords

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For example, Password can be: Indus@123


As soon as the user logs in the first screen will display the following menu’s

Product Tree

Main Menus

1. Portfolio report
2. Transaction details
3. Allocation report
4. AUM report
5. MIS report
6. Direct client
7. Create investor
8. Transaction entry

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Sub Menu Under each main Menu

Portfolio report

Comprehensive portfolio

Portfolio summary

Return analysis

Investor Summary

Snapshot report

Transaction details

With parameter

Bonus

Dividend

Purchase

Redemption

Switch in

Switch out

Allocation report

Asset allocation

Sector allocation

MF allocation

Company allocation

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AUM report

With parameter

Household wise

Investor wise

Product wise

Product issuer wise

RM wise

MIS report

With parameter

Asset class wise

Household wise

Investor product wise

Investor wise

Direct Client

Create direct client

Checklist

Folio transfer

Create Investor

Create investor

Transaction entry

Transaction entry

Checklist

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Data not received from Branch

Data not received from registrar

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Mutual Fund Back office product user manual
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Investor transactions

Enrollment

The customer walks in to your branch. If He / She is a new customer to IBL for mutual funds, the first
activity for a new customer is to fill the enrollment form After filling the same the branch has to take a
copy of the same and send the copy to Chennai office at the below mentioned address

IndusInd bank Limited


Third Party Distribution Cell
New no 92 (Old no 86) Chamiers road,
Chennai 600018
Telephone – 044 24356676

Branch has to retain the other copy for records. Enrollment form is available in 10.70.70.2/mutualfund

Documents to be collected

The following documents needs to be collected and sent along with the enrollment form to fulfill KYC
norms and basic documentation.

Documents Companies Societies Partnership Trusts Individual


Firms
Address Proof
Identity Proof
Proof for Bank account
PAN Proof
Resolution / Authorisation to
Invest
List of authorized signatories (with
specimen signature)
Memorandum and Articles of
Association
Trust deed
Bye Laws
Partnership Deed

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Mutual Fund Back office product user manual
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Creation of client in the system

For creating a new client you have to select the direct client menu

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Direct client Menu

Once you click the direct client menu the following screen appears

You can see it contains the following sub menus

1. Home
2. Sign out
3. Create direct client
4. Checklist
5. Folio transfer

Home and sign out are common sub menus. Home moves the user back to the first page whereas sign
out option logs out the user.

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Create direct client

This menu is where we are going to capture the customer details. The following details of the customer
are captured

1. Client Name
2. Branch (gets displayed automatically)
3. RM (gets displayed automatically)

(Branch and RM details are retrieved from the masters already created)

4. Address 1,Address 2
5. City (if city is not there then intimate us for creating city by mailing to ibltpp@indusind.com)
6. Location
7. State
8. Pin code
9. Phone (STD code – phone number is the format, if multiple phone numbers needs to be entered
then # must be used as separator. Example 044-24356676#24322806)
10. Mobile number
11. Fax
12. Email
13. Customer type (Individual / Service)
14. Category (Active / Passive)
15. Birth date
16. Anniversary date
17. Occupation (Executive / Professional)
18. PAN
19. Remarks
20. Introducer code

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The screen will look as follows

once you key in the details press save button to save the details.

1. The fields mentioned with * are mandatory fields.


2. Branch and RM details are automatically retrieved from the master.
3. In the Introducer please type the introducer name or his bank account number in full.
4. PAN number of the investor is mandatory for our records.

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Modification of client details

Editing / Modifying details for a existing client;

1. Enter the client name and select view option. The following screen will be displayed

2. Here at the bottom you have an option called edit, using this you can modify the existing data.

3. If you are not able to recollect the customer name for modification then leave client name as blank and
press view. A list of all the clients will appear and you can choose one for editing

Exit option is useful for exiting from the screen. While previous and next buttons are used for moving to
the previous and next screens

A RM can view only the data pertaining to his client. He cannot view the data pertaining to another RM in
the same location / other branch.

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Checklist

This menu is useful for you for cross verifying the data entered during a particular period. The
following screen appears when you click the checklist menu

here you can select the from and to date within which you want to view the record. After choosing the
dates if the user selects show then the data gets displayed in the screen. If he wants to export the same
to excel then he can choose export to excel option. If the user wants to view the same as HTML format
then he can select EX HTML option. When you select the show option the screen will be as follows

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Folio Transfer

If there are two Relationship Managers (RM) for the same location and the client of one RM has been
wrongly posted to another RM then this menu can be used. The user has to select the Source RM (Name
of the RM from whom the business needs to be transferred), Destination RM ( to whom the business
needs to be transferred), Investor name and folio needs to be selected. This option is applicable for
Branch Login and not for RM logins. This option is temporarily blocked and if you want to change the
folio please mail to ibltpp@indusind.com with the following details

Investor name and folio


Source RM name
Destination RM name

Operation procedure of this menu in case of Branch login

Press the transfer folio button for transferring the folio. The screen for the above operations will be as
follows

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Create Investor

Create Investor Menu This menu will be useful for creating multiple investors under the same client. This
Menu will be useful for mapping the clients under one name (if more than one person start investing from
a family). Each client is treated as an investor and there might be multiple investor under one client

if the user select the create investor option it asks for the following details

1. Investor name
2. Branch and RM (are already selected based on the logins)
3. Then if the user chooses client option then Client / Agent dropdown menu gets
activated. User can choose the client name from the dropdown
4. Address details
5. City
6. Location
7. State
8. Pin code
9. Phone no (Same logic as mentioned in client creation)
10. Mobile
11. Fax
12. Birth date
13. Email

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14. Investor type


15. Investor category
16. Contact person
17. Contact person email id
18. PAN

The screen will be same as follows and has similar options like client menu for modifying details

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Modification of Investor details

In case if you want to modify the details of the investor entered then the following procedure must be
used

1. Enter the investor name and select view option. The following screen will be displayed

2. Here at the bottom you have an option called edit. If you press that option the data which you
have selected is ready for editing
3. if you are not able to recollect the Investor name for modification then leave Investor name as
blank and press view. A list of all the clients will appear and you can choose one for editing

Exit option is useful for exiting from the screen. While previous and next buttons are used for moving to
the previous and next screens

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Process for Sub broker enrollment

1. First the sub broker has to fill in the questionnaire and a copy of the same along with required supporting
documents (like PAN prrof, ARN number, Address proof,Bank account proof etc) must be forwarded to
chennai by the respective offices.
The rates agreed with the sub broker must be forwarded by the branches to chennai along with the question
are for updating the same in the system.

The following details must be provided while sending the rate agreed ( a format will be sent for the same in
the next mail)

Example:

Existing Equity Schemes

Volume commitment given by the sub broker (every month):

Business Slabs Commission rates


1000000 - 2000000 1%
2000000 - 3000000 2%

While deciding the commission rates we should take into mind the rates receivable by us. Do not commit on
trail and to start with we will do only equity and balanced schemes which give us 2.25% (since the debt
schemes provide us very low commission we may not be in a position to pass on the same to the sub broker)

For NFO do not commit anything before we receive the structure from the AMC. We can communicate it to
the sub broker thru a separate correspondence.

2. The Empanelment letter will be sent from chennai to their respective sub brokers on receipt of the
questionnaire

3. The empanelment will be sent in duplicate. one for the sub broker records and the other to be signed by
the sub broker as a acceptance to the terms and conditions stated and must be returned to us

4. A unique code will be allotted to the sub broker in the empanelment form. In all his transactions he has to
affix this code in the application form in the sub broker column. If the code is not affixed then the business
will not be considered " as sourced by sub broker"

Kindly intimate them to affix the code allotted in all the application form under sub broker column

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Transaction entry

The Transaction details of the client needs to be captured in the menu called Transaction entry.

The transaction entry menu has the following sub menu

1. Transaction entry
2. Checklist
3. Data not received from branch
4. Data not received from registrar

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Transaction entry

If you click the transaction entry option inside the transaction entry option it will ask for the following
details

1. Branch and RM will be automatically selected


2. Product class has to be selected as Mutual funds or other product based on the product category
3. Nature shows whether the fund belongs to equity or debt or balanced etc.
4. User has to choose the issuer name and scheme
5. If he does not able to find the scheme name then he can use the search option thereby he
can select the scheme and mutual fund he wants
6. Choose agent or client
7. If you choose agent then the investor will be mapped to that particular agent.
8. If the client option is selected then it will be taken as direct business
9. Investor name
10. Broker name has to be selected as Indusind Bank Limited
11. Bank denotes the bank from which customer is issuing cheque
12. Transaction type captures purchase, redemption and all the other transactions
13. Sub transaction needs to be selected in case of SIP,SWP etc
14. The user has to select the mode of payment and enter the value of purchase in the amount
column.
15. User need not type the units.
16. we have to type the cheque no , cheque data and application number.
17. User has to key in the nav date and application date and press the get nav button the nav will
be automatically displayed and the number of units will also be displayed.
18. Save the details.

If you do not know the sub broker / Direct client name then you can use the search option to find out the
details

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For scheme search..

When you click the search option the following screen appears

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You can search client / sub broker name using this sheet.

Similarly the same process can be adopted if you don’t know the scheme name.

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SIP Transactions

In case of SIP choose the sub transaction as SIP. A screen will appear as below for capturing the SIP
details. Please remember to turn on the popup blocker

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Please enter the period, cheque details, amount, starting date and press enter.

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STP transactions

In case of STP choose the sub transaction as STP. A screen will appear as below for capturing the STP
details. Please remember to turn on the popup blocker

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SWP transactions

In case of SWP choose the sub transaction as SWP. A screen will appear as below for capturing the SWP
details. Please remember to turn on the popup blocker

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Switch

For switch select the sub tran type as intra. It will allow you to select the switch in scheme details

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Modification of Transaction details

In case if you want to modify the details of the transaction entered then the following procedure must
be used

1. Select the client name ,from ,to date then press select search option. The following screen will be
displayed

2 Here at the bottom you have an option called edit. If you press that option the data, which you
have selected, is ready for editing
3 if you are not able to recollect the client for modification then leave client name as blank and
select the from and to date and press search A list of all the Sub broker will appear and you can
choose one for editing

Exit option is useful for exiting from the screen. While previous and next buttons are used for moving to
the previous and next screens

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Checklist

This menu is useful for you for cross verifying the data entered during a particular period. The
following screen appears when you click the checklist menu

here you can select the from and to date within which you want to view the record. After choosing the
dates if the user selects show then the data gets displayed in the screen. If he wants to export the same
to excel then he can choose export to excel option. If the user wants to view the same as HTML format
then he can select EX HTML option. When you select the show option the screen will be as follows

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Data Not received from Branch

This data specifies the details of data, which has been loaded from the registrar but not received from
any of the branches. This case may arise when the branch has forgotten to key in the transaction detail

Data Not received from registrar

This menu specifies those cases that has been keyed in by branches but not matched with registrar
details. These types of cases arise when the registrar data is not uploaded for a particular time period.

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Section -II

MIS related reports / menus

Transaction details menu

Usage of this menu : This menu is useful for viewing the transactions entered so far. The reports are
further classified into transactions relating to Purchase, Redemptions, Dividend etc

The transaction details menu has the following sections

1. With parameter
2. Bonus
3. Dividend
4. Purchase
5. Redemption
6. Switch in
7. Switch out

The first screen is as follows

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Transaction details menu – with parameter

When you select the Transaction details menu – with parameter the following report is displayed

1. If the client option is selected data can been viewed client wise
2. If the user wishes to view the data agent wise then he /she has to select the agent option
3. If a investor group has been created and transactions pertaining the entire group can be
viewed
4. Transaction type needs to be selected. Then the product and issuer has to be selected
5. select show grid option the output will be displayed.
6. Similarly separate screens are available for bonus, dividend, redemption, purchase,
switch in, switch out and other transactions can also be generated through independent
menus available. The user can use the next and previous buttons to view the transactions

Sample screen for purchase transactions

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Allocation reports

Usage of these reports : Basically allocation reports provides the details of portfolio allocation of the
customers. There are various classification of reports like

1. Asset allocation
2. Sector allocation
3. MF allocation
4. Company(industry)allocation
5. Company consolidated allocation

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Asset Allocation

This report shows the % of holdings in equity, debt and other portfolio composition for the scheme
selected

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Sector Allocation

Sector allocation provides insight into the various sectors in which the particular scheme of the investor
has invested in. In case of an investor having multiple schemes the sector allocation will vary depending
on the schemes.

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Mutual fund Allocation

This report of mutual fund allocation shows the details of various types of funds in which the investor has
invested and the percentage of holding

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Company Allocation (Individual)

This menu shows the company wise contribution of customer portfolio based on the schemes he has
invested

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Company Allocation (Consolidated)

This menu shows the company wise contribution of customer portfolio based on the schemes he has
invested

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AUM report

Usage of the report : This report helps the user to view the current Asset under Management in his area.
This report can be viewed as RM wise, Investor wise, Product wise, Product issuer wise, Household wise.

The front screen in this menu will look as follows

it has the following sub menu

1. With parameter
2. Household wise
3. Investor wise
4. Product wise
5. Product issuer wise
6. RM Wise

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AUM report - with parameter

The basic report will ask the user to choose various parameters. The user can select client to view the
report client wise, agent to view the details agent wise and Investor groupwise to view it according to the
investor group. If the user wants to view the report for all the categories then he can press the show
button. The following screen will be displayed

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There are various buttons like previous, next, export to excel , exhtml which can be used by the user
according to his convenience.

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AUM – Household Wise

The household wise option provides the details according to mutual fund AMC wise. The details will be
shown as per the following screen

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AUM – Investor wise

The investor wise option provides the details according to each individual investor. The details will be
shown as per the following screen

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AUM – Product Wise

The product wise option provides the details according to the various Third party Products which we have
sold. In case of other than MF if the branch has sold RBI Bonds or IPO then the details are captured
separately.

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AUM – Product issuer Wise

The product issuer wise option provides the details of the business done with various third party
organizations . for example AMC wise details for mutual funds. In case if we have promoted NABARD
capital gain bonds then details of the same is displayed.

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AUM – RM wise

The RM option provides the AUM according to each RM The details will be shown as per the following
screen

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Portfolio Report

Portfolio report gives the details about the customer portfolio. It has the following sub menu

1. Comprehensive portfolio
2. Portfolio summary
3. Return analysis
4. Investor summary
5. Snapshot report

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Comprehensive portfolio

This report helps the user to view a comprehensive portfolio of a client / Investor. This report provides
the following details

1. Investor name / scheme name / Folio no


2. Transaction date
3. Transaction price
4. No of units
5. Transaction amount
6. Current NAV date
7. Current NAV
8. Balance units
9. Current amount
10. Dividend amount received
11. Dividend reinvestment details
12. Profit / Loss
13. Profit / Loss booked
14. No of days holding
15. Absolute return in %
16. Simple annualized return %
17. CAGR
18. XIRR
19. LTCG accrued (Long term capital gain)
20. LTCG Booked
21. STCG accrued (Short term capital gain)
22. STCG booked
23. Net gain

The report will be displayed as follows

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Return analysis

This report provides the following information to the user

1. Investor name / scheme name / Folio no


2. Transaction date
3. Transaction price
4. No of units
5. Transaction amount
6. Current NAV date
7. Current NAV
8. Balance units
9. Current amount
10. Dividend amount received
11. Dividend reinvestment details
12. Profit / Loss
13. Profit / Loss booked
14. No of days holding
15. Absolute return in %

A sample report is as follows

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Investor summary

This section of portfolio report provides information about the following :

1. Nature of portfolio (equity or debt)


2. Investor folio no
3. Scheme name
4. Portfolio allocation
5. Total amount invested
6. Outstanding units
7. Value of investment as of today
8. Dividend received
9. Total absolute return
10. Total annualized return

The report can be viewed client wise or sub broker wise

The sample report is attached

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Snapshot report

Snapshot report of an Investor gives information about the various schemes in which the investor has
invested.

The information given about each scheme are as follows

1. Latest NAV of the scheme


2. Latest NAV date
3. 52 weeks high NAV
4. 52 weeks high NAV date
5. 52 weeks Low NAV
6. 52 weeks Low NAV date
7. Fund category
8. Launch date
9. YTD returns
10. Rate for return for various periods like 1 Month , 3 Month, 1 Year ,3 year, 5 year, Since date of
investment

The user has to select the client and select the scheme (if required ) and press the show button to view
the details

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MIS report

This report gives the user a brief idea about the number of applications given to each AMC, Number of
applications given by each investor , total number of redemptions etc. This report is classified into
following sub menu

1. With parameter
2. Asset class wise
3. Household wise
4. Issuer product wise
5. Investor wise

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MIS report – With parameter

This report shows the collection details (application numbers ) client wise.

The user has to enter / select the client or agent for whom he wants to view the detail, The report can be
viewed for a particular period or without date specifications also.

There is one report mode to choose which displays the report

Asset class wise


Product wise
RM wise
Client / agent wise
Investor wise
Issuer product wise

The report will show the following details

1. Issuer name
2. Product name
3. Number of applications
4. Gross collections
5. No of application for redemption
6. Amount redeemed
7. Total applications
8. Net collections

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Mutual Fund Back office product user manual
IBL /MFD / PTM / V.001 / 12.07.2006

If you click on the report mode as Issuer product wise then the following report gets displayed

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Mutual Fund Back office product user manual
IBL /MFD / PTM / V.001 / 12.07.2006

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Mutual Fund Back office product user manual
IBL /MFD / PTM / V.001 / 12.07.2006

MIS - Asset class wise

This MIS report provides the category wise amount collected like equity, debt, FOF etc

The report shows the following details


1. AMC name
2. Debt
3. Equity
4. Equity & debt
5. FOF
6. Guilt
7. Short term debt
8. No of applications for the AMC
9. Gross collection
10. Redemption application numbers
11. Redemption application amount
12. Total application
13. Net collection

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Mutual Fund Back office product user manual
IBL /MFD / PTM / V.001 / 12.07.2006

MIS – Household wise

This reports shows folio wise application received, redemptions made. The details displayed in this
report are as follows

1. Folio number
2. Investor name
3. RM code
4. RM name
5. Region
6. Zone
7. Branch name
8. No of applications
9. Gross collections
10. No of redemptions
11. Redemption amount
12. Net application in numbers
13. Net collection

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Mutual Fund Back office product user manual
IBL /MFD / PTM / V.001 / 12.07.2006

MIS – issuer product wise

This report shows the Number of applications sourced for each AMC , details of redemptions and net
business sourced for particular AMC .The details displayed in this report are as follows

1. AMC name
2. Product name
3. No of applications
4. Gross collections
5. No of redemptions
6. Redemption amount
7. Total applications
8. Total Amount collected

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Mutual Fund Back office product user manual
IBL /MFD / PTM / V.001 / 12.07.2006

MIS – Investor wise

This report shows the Number of applications collected from each investor , details of redemptions
and net collection details The details displayed in this report are as follows
1. Investor name
2. Agent code
3. Agent name
4. RM code
5. RM name
6. Region
7. Zone
8. Branch name
9. No of applications
10. Gross collections
11. No of redemptions
12. Redemption amount
13. Net application in numbers
14. Net collection

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Mutual Fund Back office product user manual
IBL /MFD / PTM / V.001 / 12.07.2006

Note : Export to excel option is available in all the reports for exporting the same to excel.
For viewing in HTML format the exhtml button has to be cliecked

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