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Cheese Shop
734.929.0500 • 3723 Plaza Dr.
www.zingermanscreamery.com
422 Detroit Street, Ann Arbor MI 48104
Deli: 734.663.3354 (DELI),
Hands-On
Next Door: 734.663.5282 (JAVA)
CheEse TaSTings Baking ClasSes
April Spring Oil Change at the Deli Get Your Goat 3723 Plaza Drive • 734.761.7255
Sunday, March 13th • 4-6pm • $25 per person
Our annual olive oil sale gives you a We’ll open up the fine and various world
chance to stock up on your favorite ol- of goat cheese as we taste samples both
ive oils and get great deals on some that soft and hard, tangy and smooth. We’ll
you may not have discovered yet. All of learn all about the properties of this milk,
the 2009 oils from Italy, Spain, France, our relationship with the farmers who
and California will be on sale until we tend the goats, and the complex story be-
run out, so be sure to come in soon! hind goats' milk scarcity during Michigan win-
ters. Come celebrate our favorite rambunctious
Sandwich of the month ruminant and gain new appreciation for the whole range of their
delicious cheese! BONUS: We'll be featuring the winning entry in our
March January City Goat Recipe Contest: Goat Cheese Truffles!
St. Patrick’s Day and lemon zest! Start planning your picnics; spring is here at last!
For reservations to all events stop by 2501 Jackson Ave. or call 734.663.3663 (FOOD) www.zingermansroadhouse.com
1
ISSUE # 225
1
MARCH-APRIL 2011
Build Up to the Deli Build-Out
2
ISSUE # 225 MARCH-APRIL 2011
An International Fascination Finally Arrives At Zingerman’s Bakehouse
Every culture loves fried dough and sugar! Lagaymat, koeksister, youtiao, vada, bamiyeh, suf- the kitchen make them on Saturday mornings for all of you to enjoy. #5 Expert Knowledge and
ganiyah, kachori, fritter, smoutebollen and krofne—are a few versions of dough fried in oil and Enthusiasm: Randy Brown, one of our sales team membersgrew up working in bakeries and spent
usually glazed or filled with something sweet. The beloved American donut is actually a world- many hours making donuts. He was excited to teach us what he knows, help us purchase the right
wide treat as ubiquitous as its savory cousin the dumpling. equipment, and to encourage us to make more donuts. The stars came into alignment and off we
go into the world of donuts.
Personally, I’ve loved donuts since I was a child. My earliest donut memory is the chocolate-
covered donuts from the Woolworth’s 5 and 10 on Charlotte Street in Sydney, Nova Scotia. I What can you expect from us in the world of
PACZKI!
remember them as real donuts rather than mass-produced artificial imitations. They were kind fried confections? We are going to focus on
of irregular, the dough was chewy and satisfying and the icing was real chocolate icing, not taste- two areas: Full-flavored versions of American
less, brown-colored paste. After I left my hometown I sought out donuts wherever I went. There standards and foreign favorites. Come to the
was VJ’s north of San Diego that my brother proudly took me to while he was in graduate school. Bakehouse on Saturday mornings now and you
The bite of the dough was perfect. There was a shop on the UCLA campus that bedazzled me with can have two great American Standards: a tra- MARCH 8 ONLY
different shapes and colored sprinkles, definitely more about display than flavor. I ate sfenj, a ditional early American cake donut made with Order ahead from
Moroccan fried dough, in a market in Rabat in 1989 that I can’t forget about. I succumbed to the buttermilk, flavored with nutmeg and lightly Zingerman's Bakehouse or
allure of Krispy Kreme when I lived in New York in the late 90s. It was during the company’s first glazed with a Michigan honey, and an apple frit- Zingerman's Delicatessen.
foray into national distribution and they were sold in a Gourmet Garage I passed when I walked ter made with large chunks of fresh (not dehy-
from 95th to 116th street on my way to business school. I always promised myself that I would buy drated) Michigan apples and Michigan apple but- 5 Special Flavors!
just one but then when I saw the choices two were in my bag and….they never made it back to ter, plus flavorful Indonesian cinnamon. Over • traditional powidla (plum jam)
my apartment. Since then? I’m sustained by our hometown favorites at Washtenaw Dairy, fancy the coming months we will change the offer- • rosehip jam
donuts on menus of high-end restaurants, and, most recently, the donuts we’ve been making at ings and feature flavorful traditional American • raspberry preserves
Zingerman’s Bakehouse. donuts – historical and current. On Friday at • vanilla custard
lunch time we are making Moroccan sfenj. These • sweetened cream cheese
So how can it be that my donut-loving self owns a bakery that specializes in American and
are large, irregularly shaped pieces of dough,
International favorites, and yet, until last spring, we never made them? Some of what happens at
with large holes on the inside, fried and rolled Read more about the
the bakery is about team and timing and in the last 9 months the team has emerged to make the
in Demerara sugar. On Fat Tuesday we’ll venture packzi tradition on page 11.
timing just right for us to venture into the world of fried dough. We needed a few things before
into the world of traditional Polish Paczki. Later
we could really get going. #1. Leadership Support: I love to eat them and make them. Frank’s a
in March keep your eyes out for an authentic
willing taster. Check. #2 The Tools for the Job: We bought a small fryer to make cannoli. This
French Cruller.
allowed us to experiment with donuts without making too much of an investment. #3 Confidence-
Building Small Steps: Alejandro Ramon, one of our BAKE! instructors has been making donuts Have favorite American donut types and foreign treats? Write to me and let me know aember-
since he was a child and we created a BAKE! class to teach them. #4 Bold Entrepreneurial Steps: ling@zingermans.com. We can start working on them.
Shelby Kibler, our BAKE! Principal, created a daring bacon-apple donut to honor Ari’s bacon Amy Emberling
book. Nina Huey, our, pastry kitchen manager had built a great team and they were game to have Bakehouse Managing Partner
Every Day is
on donuts, when I happened to stumble over this quote from the Simpsons:
"Donuts. Is there anything they can’t do?”
Sundae at
At first I paid little attention to what Homer Simpson had said. He is, after all, only a cartoon character. But the
more I’ve conversed with people about donuts, the more I’m starting to think that the Simpsons are really on
to something. If I’ve learned one thing from having been making donuts at the Roadhouse for the last four or
five years and now at the Bakehouse for the last year or so, it’s that, at least around these parts, people totally
love donuts!!! Honestly I don’t think I’ve ever seen more peoples’ eyes get so wide over a single food than when A Different Donut Sundae for Every Day of the Week!
I’ve told them that we’re making donuts at the Roadhouse. I mean caviar, balsamic vinegar, oysters, dry-aged Each sundae features the Roadhouse's traditional Dutch-American cake donut.
steaks and cold-smoked salmon get people thinking but the response to donuts seems to be sort of intensely
visceral, almost instinctive, intuitive, uncontrollable response. It’s as if they don’t even have to think about it—I
say “donuts” and they just start smiling. Something connects, clicks, ignites, . . . almost erupts. Donuts really do
Mondae Fridae
seem to do it all!
Everything is Better Double Donut
with Bacon Sundae Our classic Donut Sundae sand-
While the recent buzz about them may seem sudden, donuts are an American tradition that dates back to the Bacon chocolate gravy, apple-wood wiched between two donuts.
early 17th century arrival of the Dutch on East Coast. The original idea of the American donut may actually be smoked bacon, vanilla gelato, bour-
tied to a New Year’s Eve tradition in the Netherlands. The “oliebol” is a yeasted batter with raisins that’s fried in bon-caramel sauce, whipped cream, Saturdae
hot oil and could be light and fluffy or denser with powdered sugar. (The name means, literally, “oil ball.”) One Virginia peanuts and a cherry. PBJ & D
Dutchman I talked to said with a broad smile, “We eat piles of them for New Year’s Eve in Holland.” The origin Koeze peanut butter, fruit preserves,
of the American name "donut"? Of course no one really knows but it could well be that early recipes suggested Tuesdae vanilla gelato, whipped cream,
that the cook make up little “nuts” of dough to fry. Dulce Donut Virginia peanuts and a cherry.
Here in the States, donuts were pretty much exclusively a home cooked food up until the early years of the Dulce de leche sauce, dulce de leche
20th century. Large scale commercial production probably started in the 1920s, at which time they were most gelato, whipped cream, Virginia Sundae
popular for taking to movie theaters. At about that time, to satisfy the growing demand for donuts, one inven- peanuts and a cherry on top. Ari’s Original Donut Sundae
tive Russian Jewish immigrant named Adolph Levitt created the first donut machine. By 1934, the same year that A housemade Dutch donut smoth-
the World's Fair in Chicago declared the donut "the food hit of the Century Of Progress," Levitt was pulling down Wednesdae ered in bourbon-
twenty-five million dollars annually for the sale of his donut machines to bakeries. (You can see the small metal Chocolate, Chocolate, Chocolate! caramel sauce,
salt and-pepper shaker souvenir set from that same 1934 World’s Fair in the hallway case at the Roadhouse.) His Chocolate sauce, chocolate gelato, vanilla gelato and
daughter Sally Levitt Steinberg put together the Donut Book to tell his story and that of donuts in general—it’s chocolate shavings, vanilla gelato, whipped cream
highly recommended if you’re into donuts. whipped cream, Virginia peanuts with a cherry
and a cherry. on top.
The donuts at the Roadhouse are, I think, really darned good. They’ve been written up in a fair few places in-
cluding the Travel + Leisure and Maxim magazine and they’ve made the Serious Eats National Donut Honor Roll
over at seriouseats.com. John T. Edge wrote about them in his book, Donuts: An American Passion. The Ann
Thursdae
Arbor Observer ran a piece by Bix Engels about the new All-American brunch: “. . . The real showstoppers,” she Nuts about Nuts
wrote, “are the house-made donuts, adapted by Roadhouse chef Alex Young from a traditional Dutch American Vanilla gelato, bourbon-caramel
recipe. World’s apart from the standard sugar-flour-grease bombs of chain fame, Roadhouse donuts are full sauce, whipped cream, loads of
flavored, with hints of molasses, lemon zest and nutmeg in a rich buttermilk batter, deep fried but not greasy, Virginia peanuts and a cherry.
and dusted with a dark brown muscovado sugar. Everyone at our table (which included some hard-to-impress
New Yorkers) was utterly bowled over.
MARCH-APRIL 2011
3
ISSUE # 225
Fixing the Energy Crisis in
Or, Why Ignoring The Natural Laws Of
Ever found yourself frustrated, wondering almost aloud: coming to an end. The world will wake up tomorrow just as it always has, lots of companies will
continue to make money, lots of others won’t, politicians will still be trying to prove themselves
right, and the weather in Michigan will still be weird. I’m also not saying that some cataclysm is
-What’s wrong with all those employees? Why don’t they get it?
coming.
- Why don’t more people start to innovate?
I think that it has actually already arrived.
- What’s keeping employees from being more creative?
I could, I suppose, put this into good news/bad news terms. The bad news is, honestly, the sky’s
- What’s wrong with the economy? What’s keeping things from getting going?
kind of already fallen. Over the course of the last century or so it’s settled slowly down on our
heads, so steadily and so long ago that no one’s necessarily noticed other than when we have
Some obvious answers spring to mind—“employees just don’t get it,” “most people aren’t very
big “crises” like the economic insanity of the last few years. I think we’ve grown so accustomed
innovative,” “creativity is being killed by texting and video games,” “the work ethic just isn’t what
to working with it that hardly anyone even notices any more. Well, I take that back. We notice
it used to be”—but, honestly, I think the answer to these problems, and the solution, starts with a
by bitching and being frustrated, and by asking those four questions I posed up front, often over
simple, two-letter word: US. Not the “United States.” Us. You and me. No I’m not spoofing, it’s not
and over (and over) again. Although there are certainly many exceptions, I think that this energy
a typo and I haven’t tipped over the emotional edge. I’m talking about the people in leadership
crisis in the work place is endemic.
roles in any business, organization, or for that matter, country.
To steal the late Vic Chesnutt’s song title, the gravity of the situation really only came clear to
To my sense of things, there’s actually nothing wrong with most employees—they’re more than me when I went to DC last September to speak about these self same Natural Laws at the annual
capable of “getting it” and also of getting it done. Most people, I think, are actually very innova- Inc. 500 conference. Before I got up to present, I had the chance to hear Gary Hirshberg, founder
tive and they have been all along. Pretty much all humans are born creative and are capable of and CEO of Stonyfield Yogurt, give what I thought was a pretty great keynote. He talked at length
using their creativity regularly. So, I really don’t think the problem is with employees. So maybe about the impending environmental crisis we’re confronted with, about how our ongoing opera-
can blame the economy for our problems? I know the economy is obviously not at its best, but tion in violation of the natural laws of the planet is leading us, inexorably, towards exhaustion
I’m not too big on waiting around for it to get better. In my humble opinion, we have the power of the limited resources the planet has to offer us. He talked about the cost of this activity on the
to pick up the pace right now, without waiting for Washington or anyone else. But we won’t do it country, on companies, on healthcare and on people’s personal lives.
as long as we’re running our organizations in violation of the Natural Laws of Business (or more Anyways, Gary followed all that by outlining the extensive and creative work that Stonyfield has
on the natural laws, see the sidebar on this page or email me at ari@zingermans.com). When you undertaken to turn things around in their corner of the world—within a matter of years they’re
work in opposition to nature I’ll just politely say that while you might do alright for a while, in successfully saving on resource use and making more money by doing it. He didn’t just preach
the long run you’re in trouble. about environmentalism being the “right thing to do.” He actually showed how an effective, sus-
Although I’ve pretty regularly put big ideas into print in the last ten or twenty years, the truth is tainable, ecologically sound business might—and, in fact, can—deliver better bottom line results.
that I continue to think about them and learn from them long after I’ve formally released them That, I think, is a holistic solution that any right-minded organization—regardless of which end
to the world. The Natural Laws of Business is one of those ideas that has kept going and grow- of the political spectrum one places oneself on—would want to look at.
ing long after I originally put it into print. The original essay on the Natural Laws was one of 18 As I was listening to Gary, getting ready to go on stage myself to speak about the Natural Laws,
“secrets” that I stuck into Zingerman’s Guide to Good Leading, Part 1, which came out last year. I had one of those ideas that stayed with me and has grown stronger every time I tell anyone
But the idea goes back a lot farther than that . . . about it.
I can remember Paul bringing the Natural Laws up at one of the first ZingTrain seminars (www. As organizations opt to live the Natural laws, energy will go up, and with it will come innovation,
zingtrain.com/our-seminars), a good fifteen years ago or more. And, I think we’ve been operat- creativity and positive performance results!
ing in sync with them for a long time (or at least trying to). But even fifteen years out, the idea of
the Natural Laws is still making its way through my mind. Having the Natural Laws out and about To get you up to speed here, I should back up and say that I’ve become increasingly conscious
in the book, being read by people all over the world has brought me a host of new insights, one of energy in the workplace over the last couple years. My awareness shot up almost overnight
of which is that their import is a lot bigger than I thought it was when I first had the idea to write when I met Anese Cavanaugh, founder of the small California-based company, Dare to Engage,
the piece, probably five or six years ago. What’s become especially obvious of late is that while who does an amazing job of teaching and coaching on the subject. Over the last year I’ve written
the positive part of this equation—living with the natural laws in mind and adhering to them extensively about it. We’ve actually now formally defined “fun” at Zingerman’s—in the profes-
most of the time—is a very good thing, the inverse is an invitation to big trouble. NOT following sional sense of the word—as being “positive energy,” and we’ve begun to draft up a recipe and a
the Natural Laws, it’s now very clear to me, can very seriously screw up a company, the lives of more detailed definition to use in our training. (Happy to send copies of any of it—email me at
all the people who are part of it and the community in, which they work. ari@zingermans.com). It’s pretty quickly become a big part of our culture. Most everyone here
can, and will, talk about energy, and it’s being built into our training and operating systems. And
I don’t want to overplay the point. I’m not big on preaching doom or gloom. Nor, as you probably it’s working—we’re taking what was already a pretty high level of energy in the organization up
know by now, am I ever very big on telling others what they ought to be doing. What follows isn’t to even greater heights.
an admonition, merely an observation that one may, or may not take heed of. But not saying
what I see as clear as clear can be isn’t helping anyone. So . . . I’m just gonna say it. Just as the corporate world, by operating in violation of nature, had contributed to a serious
environmental crisis, the mainstream work world, by ignoring the Natural Laws of Business, has
By operating in violation of the Natural Laws of Business the country’s workplaces are suffering contributed to an energy crisis of its own. It’s that energy (which, as we learned from Anese,
a very serious energy crisis. describes the way everyone feels and the feeling we get from being around them) that I had in
Although I do like to have fun, and I do probably laugh more than most serious CEOs (#12 on the mind while Gary was Powerpointing his way deeper and deeper into the impact of environmen-
list of Natural Laws is that successful organizations have more fun), this is not a joke or just some tal issues.
catchy play on words. I’m very serious about this energy thing. I’m not saying that the world is You don’t need to be an expert to see what I’m talking about with this image; the energy crisis is
At Zingerman’s, we shake up the old approaches with wackily sound ways to manage an organiza- 2. Explore the management philosophy that has been successful at Zinger-
tion. We share concepts like Servant Leadership (where the bosses serve the staff); the power of man’s.
Visioning (where you actually figure out what you want your organization to look like before you 3. Develop a network of peers who face similar challenges.
write the strategic plan); Bottom-Line Change® (our very workable recipe for organizational change
that gets people at every level of the company helping to make change happen). All of our seminars & workshops are held in our
dedicated training space at Zingerman's Southside:
Visioning helps a ton! It keeps us focused clearly on where we’re going — even if we make short- 3756 Plaza Drive, Ann Arbor, Michigan 48108.
term strategic adjustments to account for what’s going on around the world, our vision for 2020 For more information and to register visit us at
doesn’t change. And similarly our guiding principles keep us anchored by talking about how we’re www.zingtrain.com or call 734.930.1919.
going to work together and with the world around us while we’re doing this. These tools and tech-
niques all focus on ways to build more effective, lasting and rewarding relationships with staff, Cost: Includes
peers, bosses, customers and community. Everyone can use these tools: people who are brand new
to management as well as people with 40 years of experience. It’s a much cooler way to run a com-
$975/person - Tuition
- Instructional materials
pany – and have fun in the process. - Plenty of product sampling
- Breakfast and lunch
4
ISSUE # 225 MARCH-APRIL 2011
n the American Workplace
f BusineSs Is A Recipe For Big Trouble
about as obvious as anything can be. Go into most any business to get done besides sharing their thoughts with a little conclave
12
other than the really great ones and you know and I know that of business people from around the country.
the place is going to feel . . . flat. I’ve shared this image with hun-
And yet, without fail, their enthusiasm on almost every issue was
The Natural
dreds of people (of all ages and all backgrounds) over the last
HUGE. This was no dog and pony show where people came out
few months, and they all, almost immediately, get it. Walk into
with all the “right answers” delivered by rote. The content these
most any mall or call most any mail order business you can see,
Laws of BusineSs
guys were sharing clearly came from their heads, but there was
hear and feel the lack of liveliness in the faces of all too many
a hugely positive level of emotional energy emerging from their
hard-working people all over the country.
hearts at the same time. These guys were clearly 9s and 10s on
When energy is low, so too is creativity, innovation, engagement anyone’s energy scale. You probably could have powered a cou- (from Zingerman’s Guide to Good Leading,
and . . . almost everything else. ple sustainable food carts on the emotional wattage they were Part 1: A Lapsed Anarchist’s Approach to
putting out. It was clear that the overriding reality is that one of Building a Great Business)
I’m guessing you know what I’m talking about—employees’ eyes
the biggest reasons that we—and other good organizations we
are dull, their voices fall flat. While their work is good enough
knew—were surviving the economic nightmare fairly well was
1)
to get by it’s clearly neither exceptional nor overly inspiring. I An inspiring, strategically sound
because of our high energy.
don’t mean that they hate their jobs, or that they’re not trying,
vision leads the way to greatness
or that they don’t care. But we know that all too often, they’re By living the natural laws of business, we were tapping the full
watching the clock more than they’re watching the bottom line, energy of the people who work here, and getting way better re-
“getting by” the way a bad team does late in a game in which sults in the process.
5)
At the end of each afternoon we bring in a panel of assorted amounts of available energy go to waste. Pick your analogy— If you want the staff to give great
front line staff, managers and partners to answer questions from working in that low-energy way is like filling a bucket that’s got
service to customers, the leaders
seminar attendees. Across the board that day, the content of the a big hole in its side; like running the AC with the windows wide
answers the panel gave was great. But what blew me away wasn’t open; or like trying to drive on the highway while you’re still have to give great service to the
what they were saying—it was all about the energy behind it. I stuck in low gear. Makes me shiver a little bit just thinking about staff
mean literally, when it came time to answer whatever question it. Basically, by not living the Natural Laws, lots of well meaning
the audience threw at them, each in their turn would light up. companies are basically paying people NOT to contribute. When
They weren’t just high energy; they were what the sports world you think about it that way, it’s no wonder we have an economic
6)
If you want great performance
would call “on fire.” crisis in full bloom.
from your staff, you have to give
I mean, think about the context—this wasn’t like they were ap- Mind you, we’re not the only ones that get this, and I’m NOT say-
them clear expectations and
pearing in Carnegie Hall or getting interviewed before taking the ing that there aren’t other great organizations doing a similar,
field to play in the Super Bowl. They were simply playing their or even better, job of this than we are. While they’re not the training tools
daily roles in the story that is Zingerman’s, a successful but still norm, those good companies are certainly out there, and, by
almost-irrelevant-in-the-scheme-of-the-world small food busi- dint of the fact that you’re actually still reading this, the odds are
7)
ness in a mid-sized town in the middle of the state that’s had the good that you might own, manage or work in one. There are also Successful businesses do the
worst economy in the U.S. for as long as I can remember. I know high energy elements—departments, regions, specific stores, or
things that others know they
enough to know that they were probably pretty tired and that whatever— of organizations that might otherwise not be at the
they surely had six or seven or seventy other things that needed high end of the energy range. Without knowing much of anything should . . . but generally don’t
8)
To get to greatness you’ve gotta
keep getting better. All the time!
your weaknesses
Available at every Zingerman’s business and online at
www.zingermanspress.com, www.zingermans.com
11)
It generally takes a lot longer to
and volume discounts available at www.zingtrain.com make something great happen
than people think
MARCH-APRIL 2011
5
ISSUE # 225
The Energy Crisis in the American Workplace (cont.)
about how those successful companies actually operate, I’ll say this stuff up while holed away in the slightly strange version of By living the Natural Laws we develop a very different—and radi-
that the odds are extremely high that—knowingly or not— they’re reality that is Zingerman’s here in Ann Arbor. This is Data with a cally more rewarding—way of relating to work, to the world, to
living most all of those 12 Natural Laws. serious, corporate, official “D” that’s as big as the one in “Dallas.” our organizations and to ourselves.
American business is paying people (often with lots of benefits)
You can see the impact of their harmonious relationship with the If that sounds grandiose . . . maybe it is. What I think starts to hap-
to work at somewhere between 15 and 37 percent of capacity.
world, usually, just by looking into the eyes of the employees. pen when all this works in harmony is that people make the tran-
They show up, they get paid, they do work, but the truth is that
The people who work there are excited—their heads and hearts sition that one of my favorite writers of all time, Wendell Berry,
they’re operating as if their batteries were on low. You can deny
are all in the game. People look happy. They’re smiling, laughing describes simply and insightfully as going from “bad work” to
it if you want—belief, I know, is a powerful thing. But I’m telling
and learning. It’s not like they don’t have disagreements or short- “good work.” Good work leads to good energy. Berry argues elo-
you it’s true.
falls or screw-ups, or snipe at each other, because, of course, quently that, “The old and honorable idea of ‘vocation’ is simply
sometimes, they do. We’re all human. But nevertheless they’re Mind you, here at Zingerman’s we screw up regularly and we that we each are called, by God, or by our gifts, or by our prefer-
focused and having fun. More often that not, when the energy want to improve most everything we do (that’s actually Natural ence, to a kind of good work for which we are particularly fitted.
feels that good, results are likely good. Law #8). But, the energy level here at Zingerman’s is high and our Implicit in this idea,” he adds with a bit of well grounded cynicism
bottom line results and savings levels, knock on a lot of very and I’m sure a sparkle in his seventy-six year old, rooted-in-the-
It’s funny— the other day I was interviewed by a business report-
natural, traditionally hewn, wood, are also healthy. I’m getting Kentucky-countryside-eyes, “is the evidently startling possibility
er who asked me if I thought that what we did here at Zinger-
similar reports from friends and colleagues across the country. that we might work willingly, and that there is no necessary con-
man’s was “almost unnaturally positive.” I thought about it for
The headlines are still horrific, and I know, many people are still tradiction between work and happiness or satisfaction.”
a minute and then I realized it was actually the opposite. “What
suffering, but the companies that are living the natural laws are
we’re doing,” I told him, “is, to the contrary, probably the more While that seems like a shocking idea, I’m sure, to many, to me
doing pretty darned well. (Like I said, knock on wood! I don’t
natural way to work. It’s in sync with the Natural Laws of Busi- it seems . . . totally natural. Raise the quality of people’s work
want to jinx anything!)
ness. This is the way it’s supposed to be. Look over the list of experience by living the Natural Laws, and we raise their energy.
the laws—things just work better when you share a clear vision Our job, the way I see it, is to help keep it that way. Or actu- Raise their energy and we raise the quality of their work. Raise
of where you’re going, when people believe in what they’re do- ally, more accurately and more appropriately, to raise it all even the quality of their work and we raise their energy again. You get
ing, when the leaders give great service to the staff.” I paused higher regardless of which direction others’ economic winds the idea. If you think that won’t impact GNP, product quality, ser-
for a minute to process the idea I’d just put out there for the are blowing. Although I think we have a lot of good hiring and vice scores, fun factors and fifteen hundred other things, think
first time. “It’s actually the other way of working, where people training techniques to teach (see Zingtrain.com), honestly I don’t again! I don’t want to get carried away here, but think about what
aren’t having fun, they’re not in a great organization, they don’t think the people who work here (me, Paul, the other partners happens to the energy that we all take with us when we leave
have clear expectations of what they’re supposed to do, and they or anyone else) are ten times better than people everywhere work and carry it into everything else we do. It’s kind of obvious.
don’t know where the company is going,” I said, sort of thinking else. Don’t get me wrong—I love our people. I just think that I’d The energy with which we emerge from our workplace is going
aloud actually, “that’s the unnatural way to work.” I thought a bit probably grow to love a lot of the people who are out there even to impact the way we deal with our kids, our companions, other
more and then let the rest of the idea emerge. “People are actu- though many of them—working as they are at about an eighth of service providers when we’re customers and pretty much every-
ally supposed to like what they’re doing,” I posited. “That’s truly their full energy—have probably made me crazy when I was one thing. Like I said,I don’t want to sound grandiose here but . . .
the more natural way to work.” of their customers.
The reality is that this energy crisis—and the natural solution to
Inside those organizations that don’t live the Natural Laws the To be clear, again, I’m not here to tell you what to do. My intent is it—are a very big deal.
people working are severely energy deficient. The good news is, simply to share my observations in the hope that they help oth-
On the odd chance that you’ve read this far but still want to roll
I think, that the crisis is actually not all that hard to turn around. ers who are ready to help themselves, not to lecture other lead-
your eyes at me, the last story here goes to Sharon Compton. Sha-
I know half the country is waiting for Capitol Hill to come up with ers into some sort of grudging submission to nature. In the same
ron’s worked at Zingerman’s Mail Order for nearly seven years
a way out of the hole we’re in. I’m here to suggest that it’s time way, I’m sure, that Gary Hirshberg, the Stonyfield CEO, hopes
now. She’s not a manager nor is she on the fast track to being a
to stop waiting. Subsidies are fine and tax breaks, I’m sure, sound that others of us will learn from and adapt the ideas that they’re
Zingerman’s partner or trying to take over the corporate world.
as appealing as a candy bar would to a kid (nothing against great implementing so that we all have a more environmentally sound
She’s a very kind, very skilled, very caring and very thoughtful
candy, mind you—we have a company that makes it every day!), world for our children to live in.
person who contributes positively to what we do in many, very
but the real answer, the sustainable answer, the answer with the
I hope that everyone else gets going on this stuff the way we and meaningful ways. I like her a lot, and, so too, does most everyone
energy source that’s endlessly renewable, is right here in the
other successful organizationsalready have and starts to mind- who works with her. Anyways, the other day Sharon stopped by
hearts and minds of the people we’re already paying to do the
fully live the Natural Laws of Business. where I was sitting in the Mail Order service center and asked if
work. If low-energy businesses just bought into and lived those
I had a minute. Which, of course, I totally did. She wanted me to
darned Natural Laws they could probably up their emotional and It does seem a bit odd, I guess, to “give away” our natural ad-
know how much she appreciated being able to work here. Before
intellectual ante like ten fold without spending a dime. vantage in the market place. If everyone else in our area or our
coming to work here, she went on, she’d retired from her “real
industry catches on and they all start to live and lead according
If you doubt my doom and gloom, energy crisis assessment, take career” after 25 years on the job. And she wanted to share with
to the Natural laws . . . that will, I suppose, sort of make it harder
a look at this data from a Harris Poll cited in Dean Tucker’s great me that having worked here, in a positive and rewarding setting,
for us here at Zingerman’s to stay successful. But you know, that
book, Using the Power of Purpose. Seriously—check this out. Of one in which she was having fun at work, appreciating and being
would—as per Natural Law #9—be a really, really good problem
those surveyed: appreciated at a really high energy level every day, well, she’d
to have. As a big believer in sustainable business, it’s very clear
started to realize that her entire first career had been almost,
Only 37% of employees clearly know the company’s goals to me that the better everyone around us does, the better our
what she called, “a waste.”
town’s going to do, the better we’re going to do too. So please,
Only 20% are enthusiastic about those goals
go for it—eat away at our current natural advantage by living the Before you feel bad for her, I’ll add that she was smiling when she
Only 20% could say how they could support those goals Natural Laws for yourself. It’s pretty much free, and I think it’s a said it, and she said straight off that this revelation wasn’t really
Only 15% feel like are enabled to work towards ‘em lot more fun. bothering her. She told me that it’d come clear to her early on
when, six months into working here, her husband had said some-
Only 20% fully trust the company they worked for I know that, for folks that have been doing business differently
thing like, “What’s up with you? How come you’re not complain-
for a long time, starting to live the Natural laws might be easier
Pretty dismal, don’t you think? No wonder nothing seems to get ing about work any more?” And the deal was sealed not long
said than done. It’s not just some switch you throw, or a new sup-
done these days. But thanks to Dr. Tucker, I realized it was actu- ago when an old friend they hadn’t seen for a long time came to
plier to simply start buying from. But, emotionally challenging
ally worse than I thought when I read the polling numbers the visit. When he was leaving to go home, he stopped her, smiled
as it may be, I truly believe from the top of my head to the bot-
first time through. He had the deft wisdom and wit to suggest and said, “Wow. You sure don’t complain like you used to.” So
tom of my heart, that that is the solution to the energy crisis in
that one translate that workplace data into what it would mean take Sharon’s story and add back the positive energy lost dur-
the workplace. Anyone who’s interested, who’s ready to do some
for a football team. Of the eleven players who get sent out onto ing her 25-year career at wherever it is she worked all that time.
reflection and willing to change the way they lead and run their
the field: Eliminate the 25 years of negativity that, almost needless to say,
organizations can get the work going in the right direction. And,
she also, unwittingly sent out into the world. Multiply all that by
Only four actually know which goal they’re going towards so too can anyone else—leadership work isn’t limited to people
however many Americans are in the workforce, less those who
whose names show up at the top of org charts.
Even more depressing, only two of them actually care work in the really great, naturally oriented organizations, and
While it is work, the truth is that it’s mostly about an intellectual the equation is rather . . . overwhelming.
Only two know which position they’re supposed to be play-
and emotional commitment to introspection, better communica-
ing when they get on the field. Put that power back into our economy and . . . just think how
tion and living in harmony with nature. The more effectively we
Only two guys on the team feel like their efforts on the field many great things could get going.
live those Natural Laws, the more mindful we are of them, the
could actually make a difference. more the energy in our organizations is going to go up. You’re (If you want to look them all up, the Natural Laws essay is in Zing-
And all but two players would be just as likely to be rooting certainly welcome to slough off that statement off as overly sim- erman’s Guide to Good Leading, Part 1, and, honestly, if you don’t
for the other team as their own. plistic. But it makes it no less true! The thing about the Natural want to buy the whole book, email me at ari@zingermans.com).
Laws is that . . . they’re natural; they don’t disappear whether we
Hello! OMG! Insert all the expletives you’re comfortable compos- believe them to be valid or not. What changes are the results we
ing, and then add a couple more for good luck. *!@#&*!!! Is that get.
an energy crisis or what? Remember, this isn’t just me making
6
ISSUE # 225 MARCH-APRIL 2011
Roaster's
Picks
March
Kenyan Peaberry
Great Kenyan coffees, like this auction lot, have flavors not found in coffees from
GraduAtion 2011!
any other growing region. They taste distinctly of black currant (cassis). It is a lively
brightness that has tartness balanced by sweet dark fruits. In this coffee the flavors of
currant and prune shine through. It has an exceptional clean and sweet aftertaste that
makes you want another sip, and then another.
We were offered a very small amount of this coffee by an importer who, like us, scored
this as one of the best auction lots we've tasted in 5 years. It's also the first peaberry
Kenyan that we've purchased. The small size of the peaberry requires a very delicate
Leave Ann Arbor In Good Taste!
roast and special attention while roasting. We were only able to purchase 2 bags of this Zingerman’s Catering makes it easy to have Zingerman’s famous deli sandwiches or deli
green coffee and are offering exclusively at Zingerman's Community of Businesses. trays for your graduation celebration. Simply give us a call and we will put together a
feast sure to please everyone.
April We deliver your order right to your door or you can pick up at the Deli. No need
to leave your car, we will run your order right to you!
We were too busy trying new coffees to make a choice for April
when this newsletter went to print. Stop in or give us a call to see Give us a call at 724-663-3400.
what we liked best! Was it the Tanzanian? A Rwandan? Did our
Check out the Graduation Menu at www.zingermanscatering.com
homage to New Orleans with fresh roasted chicory make it?!
FOOD TOURS
Visit Piedmont with
Zingerman’s Food Tours! March Cheese
Of The Month Specials!
On occasion, I love seriously dark chocolate, big
red wines, pasta with fresh herbs, and rich sauces
made with really good butter. Nor would I turn
down great risotto with white truffle shaved over
it. These foods (and so many more) are all part of
Available at Zingerman's Creamery cheese shop at
the local traditional cuisine of Piedmont, a region 3723 Plaza Drive and Zingerman's Delicatessen.
in the northwest of Italy. Zingerman's has long
GuinNeSs GelAto
person for solo travelers.*
irisH Brown Bread
Please see the Zingerman's Food Tours web site for more information about all of our
tours, and to sign up for our occasional e-news. Call or email any time, or find us on
Gelato Oh my goodness, my Guinness! A sweet,
malty reduction of this famed Irish stout is
Facebook. We’d love to hear from you! Made with caramelized bits of Bakehouse
folded into gelato for this once-a-year frozen
Irish brown soda bread, this annual gelato
treat. While supplies last!
jdowney@zingermans.com is sweet and creamy and winning over
www.zingermansfoodtours.com more fans every March.
888-316-2736
MARCH-APRIL 2011
7
ISSUE # 225
A playground for lovers & creators of cured and smoked pork
want to come to the 2nd Annual Camp Bacon! When you pull at just the right time you
get the sugar to be that silky, shiny con-
sistency and pieces that shatter when you
crunch them.”
A sneak peek at our hopes and
plans for the weekend:
Saturday’s main event Sunday Morning Available only at Zingerman’s Bakehouse,
· Bacon curing tales from bacon maker · Bacon Street Fair Fundraiser for 4 H Zingerman’s Coffee Company, Zingerman’s
extraordinaire, Allan Benton Roadhouse & Zingerman's Delicatessen.
Thursday Evening: · Conversations with Brian Polcyn, Chef,
· Preview dinner with Andrea Reusing, Restaurateur, Co-author of the best sell-
James Beard nominated Chef-Owner of ing book Charcuterie
Lantern Restaurant, Chapel Hill, North · and John T. Edge, Author, Director of
Carolina at the Roadhouse Southern Foodways Alliance, member
of James Beard's Who's Who of Food &
Beverage in America
Check out our
·Bacon history, bacon poetry, bacon facebook page or go to
entertainment, bacon learning,
• And, of course, Bacon!
zingermanscampbacon.com
to see how our plans
are shaping up.
!gni moc si
Do
the SOUTHSIDE SHUFFLE!
briarwood
mall
we make and sell the breads, pastries, cheese, gelato, coffee that
pl
11
Zingerman's fans enjoy here in Ann Arbor and all over the U.S. You can az
37
a
dr
buy great tasting food right where it's made and meet the folks who .
23
make it! Follow the map on this page or just point your GPS to Plaza airport blvd.
37
Drive, Ann Arbor and then look for the bright orange roof!
airport blvd.
8
ISSUE # 225 MARCH-APRIL 2011
1. Finding Farro: An Ancient Italian Grain Four Ways
It’s not like farro is new; actually it’s anything but. More and I think a bit nuttier and fuller of flavor. At the Deli Roman Farro Soup
than likely it dates back to before the time when modern we’ve got a bigger grained, farro medio that comes from
I’m very big on farro-based soups—they’re easy to do, I can
wheat was readily available. I can’t even say that it’s new to the Gragnano region of Italy, courtesy of the folks at Rus-
use pretty much anything I’ve got at home, and they keep
the US—it’s been available here for many years now. But for tichella pasta, who send us pretty much nothing but really
me warm and well fed. Basically the old Roman recipes
some reason, it’s only in the last few months that I’ve actu- good things, and this stuff is no exception.
seem to be what most of the world might know now as “min-
ally “discovered” what I clearly could/should have known
estrone,” but they’re made with farro instead of beans or
all along—farro is really good, really With Olive Oil, Salt and Pepper
pasta. Saute some chopped carrots, celery, tomato, garlic
easy to cook, really versatile, and it’s It’s not hard to cook—most recipes call for soaking it over- and onion, along with a good bit of pancetta, then simmer
really good for you too. night which you can do in which case the cook time is really the lot of them in chicken (or other) broth with farro and
If you’re like me and you no more than a few minutes. Being more of in the moment plenty of olive oil. Chopped greens are always a good ad-
knew next to nothing about cook I just boil it straight from the bag with a bit of salt for dition as well. Add a piece of pork or parmesan rind if you
farro before finding this about 30 to 40 minutes ‘til its tender. You can go to any de- have one laying around to buck up the flavor even further.
little piece in the newslet- gree of doneness you like; I prefer it a bit more on the firm Finish with ground black pepper and chopped fresh parsley.
ter, it’s an old grain, like side, so it’s got a bit of nice al dente chew left in the middle. Serve it with grated Pecorino Romano cheese and more ol-
I said, that dates back to When it’s done, just drain it and dress it up with really good ive oil at the table.
pre-Roman times. The olive oil, some sea salt, and whatever else you want, and
Farotto
Latin name, if I have my serve it as you would pasta, rice or beans. If you want you
words right, is Triticum can add a bunch of chopped kale or sliced thin collards to You can also prepare farro as you would Italian rice and
dicoccum. It’s somehow the cooking water. If you have a chunk of bacon or a par- make it into a farroto. The recipe is really no different from
related to spelt but seemingly mesan rind sitting around you can put those in the cooking what you’d do to make a risotto. Sauté some onion, celery
isn’t spelt despite the fact that many people present it water too. When the farro’s finished, just drain, dress and and pancetta in olive oil ‘til soft. Add the uncooked farro.
as such. Glenn Roberts, from Anson Mills, who’s a master of go straight to soup bowl and eat. Sauté a few more minutes stirring regularly. Then add a
these things, gave me a long discourse on the subject of the ladleful of bubbling hot broth—chicken is good but actually
Farro Salad with Mozzarella and Roasted Pepper
sort that only Glenn can give, sharing more tiny details than any type of broth would work. Stir the farro; when the broth
One salad I came across in my reading suggested serving is almost absorbed, do it again. And again. And again. Til the
even I can barely keep track of. Suffice it to say that the man
room temperature farro, topped with bits of fresh mozza- farro is al dente. Should take about 30 minutes or so. Finish
knows his seed history, his traditional grain growing and
rella and chopped tomato. Given that we’re in the middle it with a bit of added fat—olive oil is great, but bacon fat is a
his milling methods and that, honestly, everything that he
of winter, I’ve been using roasted red peppers instead of fine way to go too if you have that around. Add some grated
grows and grinds—we get grits, polenta, corn meal for mush,
tomatoes to great effect. Finish it with a lot of good green cheese. Farotto, like risotto, can be made with most any
Carolina Gold rice just to name a few—is incredibly good.
olive oil (the Pasolivo from California has been high on my additional ingredients; mushrooms, chicken, and various
Regardless of family tree and genetic tracing work, the key
list) along with a bit of sea salt, a touch of Marash (Turkish) vegetables are all high on my list. Nuts of most every sort
is that farro tastes terrifically good.
red pepper and lots of freshly ground black pepper. This are excellent—for sure those Freddy Guys Oregon organic
We’ve been serving a whole grain farro piccolo (the hard dish is actually good as well with the farro hot and the moz- hazelnuts would be great! Honestly the point is you can do
to find, smallest size) by Glenn at Anson Mills a lot of late zarella at room temperature—the cheese will get slightly pretty much anything.
at the Roadhouse. It’s fantastic. Definitely smaller in size, soft when you toss the two but won’t be fully melted down.
2. Pasta with Smoked Spanish Paprika 4. Orange, Fennel, and Olive salad
Here’s an incredibly simple way to make a really fast and fantastic meal. It’s a dish I do You can find versions of this throughout the Mediterranean. Obviously oranges don’t grow
when I’m really tired and I don’t have anything amazing in particular that I want to make. around here but at least there’s good fresh citrus coming into the market while we’re in
It’s a great way to get the leftovers out of my refrigerator and into a really nice, spicy, warm, the worst of winter. If you can find blood oranges they’re really good but any good citrus
easy to make supper. So easy . . . . I’m actually a bit embarrassed to even include it here. All (grapefruit’s good too) is delicious. Slice fresh fennel really thinly, toss with orange seg-
you do is cook some good spaghetti, drain it and toss with any bits of cooked vegetables, ments, pitted black olives (good ones for god’s sake, not the ones from the can—we’ve
meat or fish you have heated up. Add some good olive oil, a sprinkling of salt. Cooked chick- got great—right now), olive oil, sea salt, black pepper, red Marash chile flakes. Good with
peas are very good as well. Then add a very generous bunch of the ground smoked Spanish toasted almonds, chopped prosciutto or Serrano ham, or even a bit of feta as well.
paprika that Iberians know as Pimenton de la Vera. I like the hot version but you can stay
with sweet if you want. You can of course adjust the amount of paprika to your particular
taste. Toss the paprika and the pasta right in the bowl and eat. The paprika, hot pasta and 5. Watermelon, Feta and Arugula salad
olive oil form an instant sauce that clings nicely to the noodles. Grind on black pepper, add I have mixed feelings about putting this in here. Truth is I’d rather make it in August when the
more oil or salt as needed. I usually forgo cheese on this one as it seems to get in the way of watermelons are out on the Farmer’s Market. But it’s good to eat some fruit in the winter and if
the smoky, very slightly citrusy, intensity of the paprika. But it’s your pasta—put whatever I’m going to eat something that’s out of season around here, watermelon’s are one of the ones
you want on it. that still seem to be pretty good even when they’re coming from far away. It’s actually good
with other melons too, but watermelon is what I like best. Although hardly anyone here has had
3. Inzimino; Tuscan Seafood Stew it, it’s actually a classic Greek salad—one of those combinations that sounds very strange
to the uninitiated but is actually extremely delicious and very simple to make. Cubes of
Although almost unknown I’m sure around Ann Arbor, Inzimino is nearly an institution on watermelon, crumble up some of that barrel-aged Greek feta I mentioned above, toss with
Tuscany's east coast, especially around the old port town of Livorno. It caught my eye one torn leaves of fresh arugula. Dress with a good fruity olive oil and a lot of freshly ground
day while flipping through Micol Negrin’s very nice book Rustico because of her note that it black pepper. I think it’s an amazingly delicious combination—the sweetness of the melon,
was often served by the Livornese Jewish community for Sabbath, connected, she conjec- the salty tang of the feta, the richness and slight pepperiness of the oil, offset against the
tures to the cooking of Tunisian Jews. (It is, actually remarkably close to the Octo-cous stew slight crunch and slight pepperiness of the arugula. Try in the winter to brighten a dark day,
I learned from the Mahjoub family). I should say that the version in Rustico is made with and then, if you like it, do it again in the height of the Ann Arbor summer!
squid so that wouldn’t have been what Italian Jews were eating (at least not openly), but the
same dish can easily be made with fresh fish, or as she says it frequently was, with salt cod.
I’ve done it with octopus as well. Micol’s recipe doesn’t call for chickpeas but many others
do and I like their meatiness—heavy perhaps for summer but in winter it’s nice to get the
warmth and weight that they bring to the dish.
To make Inzimino, saute some chopped carrot, onion and garlic in plenty of olive oil. (I
swear by the sun-dried chopped organic garlic we get from the Mahjoub family in Tunisian).
Add some chopped fresh parsley, and a bit of red chile flakes (I’m a BIG believer in the Turk-
ish red pepper we get from Marash). Add some dry white wine, a can of cooked chickpeas, a
can of chopped tomatoes with its juice, a pinch of salt and simmer. If you’re using octopus,
add it (chopped) to the liquid and simmer covered for about 45 minutes to an hour ‘til the oc-
topus is tender. If you’re using fresh fish or squid, simmer the soup for about 20-30 minutes
(before you add the seafood), adding more liquid if needed to keep it from getting too thick.
While it’s cooking, sauté some fresh swiss chard or other good greens in plenty of good olive
oil, along with a pinch of sea salt, til soft. About ten minutes before you’re ready to serve,
add the greens and the fresh fish to the pot, simmer ‘til the fish is flaky. You should have a
thick stew like dish—serve it hot with more olive oil poured over top.
MARCH-APRIL 2011
9
ISSUE # 225
Easter from
TREAtS
hot crOsS buns More Easter Treats!
A traditional treat for Good Friday, a soft yeasted
Easter cookie - Egg shaped butter cookies with a hint of fresh
bun made with raisins, currants, and candied orange citrus zest that are delightfully decorated with our own marbled
peel, topped with an icing cross. We make ours with vanilla fondant. Great in an Easter basket or at each place setting
a bit of potato to keep the dough moist and bake them fresh just for Zingerman's on the dinner table. Available April 1-24.
locations! Limited time and limited supply! Order yours today! Kulich - A traditional Russian Easter cake with flaky buttery dough, luscious rum-soaked dried
fruits topped with vanilla glaze and toasted almonds. A beautiful hostess gift or brunch treat.
Baked fresh everyday April 21-24. Available April 1-24
We sold out early last year. Don't wait!
Marshmallow Bunny Tails! - Hand-made marshmallows in two
delicious flavors: raspberry and coconut. No off tastes from chemicals
or flavorings, just clean pure flavor from Italian Agrimontana raspberry
preserves or Italian coconut paste and toasted coconut. You could say
they're from Italian bunnies! Each half-pound package contains both flavors.
Available April 1-24.
pashkA
You definitely don’t have to celebrate Easter to enjoy this traditional Russian Or-
thodox dessert. Very much like an un-baked cheesecake, we start with our fresh Say "SomebunNy loves you"
cream cheese for this decadent dessert. Fresh eggs and farm butter are mixed in
with candied orange peels, raisins, and lemon zest. After setting overnight, we with Zzang! Candy Bars
hand-pack cheese molds with the mixture and press it for one more night until
they are ready to eat. Note: This product does contain
for Easter
raw eggs. Available starting April 1st, and will be available Our new Zzang! Bar four-pack features each flavor (Original, CaShew Cow, What the Fudge? and
until April 9 or until we sell out. the new Wowza!) in a neat little Easter package that comes complete with a greet-
ing card drawn by Zingerman's artist Ian Nagy. As if the chocolate wasn't
Traditionally served with kulich (see Easter treats enough of a reason to put this on your gift list, the card is the first in
from Zingerman's Bakehouse, to the right). a series of four celebrating Easter, Halloween, Christmas and Valen-
tine's Day. Collect them all and put them together for a surprise bit of
Zingerman's memorabilia! Easter is April 24.
paSsover spEciAlS
Chocolate Orange Torte traditional dishes like our homemade gefilte fish (try it if you think you don't like gefilte
fish!), mahogany eggs, and beef brisket. The full menu is online starting March 1. Don't miss
This is a moist rich cake for chocolate lovers made with lots of dark out. Call 734.663.3400 to order!
chocolate, real orange oil, and ground almonds coated in a shiny
dark chocolate ganache and toasted slivered almonds. It's a bonus A few favorites on this year's passover menu:
that it's good for Passover because the cake is made from matzo meal.
6” size, serves 6-8. Available April 1-26. Seder Plate Other menu highlights
Charoset, Mahogany Eggs, Fresh Horse- Charoset, Fresh Horseradish, Chopped
10
ISSUE # 225 MARCH-APRIL 2011
What’s Bakin’ at
Bake!-cations CelEbrate FaT Tuesday with
Fantasy Camp For Home Bakers Paczki
Every year on Fat Tuesday, guests call us to place their paczki orders. Every year, we’ve hung our
Start Planning Your Summer Bake-Cation heads and explained that we don’t make them. But now, after 18 years, we at the Bakehouse can
finally say that we can take your paczki order! It took our sales guy, Randy Brown, who grew up
Our BAKE-cations™ are the ultimate experience for the home baker! We guide you
in the baking world, to make this happen.
through a comprehensive education in bread and pastry techniques in a fun, excit-
ing, relaxed and always hands-on classroom full of good humor and expert instruc-
Randy has us making traditional paczki. That means we’re using a little Spiritus, Polish grain
tion. You’ll need to bring along an empty suitcase to bring home all the great stuff
alcohol with a scary proof content, in the dough. It’s flavorless and you probably won’t taste it,
you’ve made. Includes breakfast & lunch each day.
but it keeps the dough from absorbing too much oil. (Interesting little baking trick we’re going to
experiment with in our other fried doughs.) We will have two traditional fillings: powidla, which
BAKE-cation Week: Bread is stewed plum jam, and rosehip jam, which is made from the buds of rose bushes. We’ll also have
Learn the theory and the practice behind differ- a newer, Polish-American filling of raspberry preserves and vanilla custard. And last we have our
ent styles of breads—chemically leavened, straight own creation, sweetened cream cheese. Let’s call it the Irish paczki (after it’s creator Randy) and
doughs, liquid sponges, and sourdoughs. celebrate it as a living example of the forces of the American melting pot in action. The paczki will
Jul 26-29 2011 • 8am-5pm be slightly more spherical (traditional shape) than a jelly-filled donut. Some will be glazed with
icing and others will be covered in powdered sugar.
BAKE-cation Week: Pastry Let me share just a little paczki history with you. It seems that paczki were created in Poland dur-
Come and learn all of our not-so-secret techniques ing the Middle Ages. Some people say that French cooks visiting Poland improved them by making
to making tasty pastry. We cover strudel pulling, them lighter. In Poland they are actually eaten on Fat Thursday, the last day before Lent. Although
laminating croissants, perfecting a pie crust and we’re usually sticklers for authenticity, we’re going to stay with the thriving Polish-American
much more. tradition of Detroit/Hamtramck, Chicago, and Cleveland to avoid unnecessary confusion. Polish
Jews actually ate them during Hanukah (fried foods being traditional during Hanukkah) and then
Jun 21-24 2011 • 8am-5pm took the tradition to Israel where they are now called sufganiyot in Hebrew! So if you like them
Aug 9-12 2011 • 8am-5pm on March 8th, join us on the eve of Hanukkah, December 20th, 2011 and we’ll make them again!
Paczki will be available at Zingerman’s Bakehouse (3711 Plaza Drive, 734-761-2095) and
Zingerman’s Delicatessen (422 Detroit Street , 734-663-3354) on Tuesday March 8th. Since this
Register at is our first year we’d love if you placed your order before Fat Tuesday so that we make sure we
make enough for everyone who wants them!
www.bakewithzing.com Amy Emberling, Bakehouse Managing Partner
or call 734.761.7255
The Paczki are coming March 8 only!
Call ahead to reserve yours in five great flavors: traditional powidla (plum jam), rosehip jam,
raspberry preserves, vanilla custard, and sweetened cream cheese
MARCH-APRIL 2011
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ISSUE # 225