http://Ps.MyTechSpeak.

com Forgot Password Feature

Forgot Password feature helps the PeopleSoft users to reset their PeopleSoft
password. This helps the Users by reducing the wait time for the Security administrator
to change the password in the system. Forgot Password feature will not be enabled by
default during PeopleSoft installation. There are certain steps needs to be followed in
order to activate the Forgot Password functionality in PeopleSoft.‘Forgot Password’
functionality, the following criteria’s needs to be satisfied.
User should have setup the Secret Question and Answer for the User Id

1. User should have valid Email Address

2. The Security needs to be setup for the employee to
email the PeopleSoft password.
Methodology:

1. A new common User Id (with new Role and Permission

list) will be created to access the Forgot password page
to reset the User password and mail the new password
to the User.
2. The Common User will have access to ‘Forgot
Password’ page only.
3. When any user needs to reset the password by clicking
the Forgot Password link, the web server auto login to
the PeopleSoft system with the default User.
4. The User who needs the password to be resetted will
be verified with the Secret Question and Answer and
reset the Password if the validation is successful.
Steps:
1. Navigate to ‘Home > PeopleTools > Security > Password Configuration > Forgotten
Password Email Text’ and set up the email template which needs to be sent to the User
when the password is reset.

2. Create a list of Secret Questions where User can select their favorite and setup their
Secret answers. The secret questions can be setup by navigating through ‘Home >
http://Ps.MyTechSpeak.com Forgot Password Feature
PeopleTools > Security > Password Configuration > Forgotten Password Hint’

3. The User should have security setup for their passwords to be emailed. Hence, In the
Permission list which is available for all the users can be setup with ‘Allow Password to
be Emailed’ flag to ‘Y.

4. Users should needs to setup their Secret Question and Answer by navigating through
‘Home > My System Profile > Change or set up forgotten password help’
The Users Secret Question and Answer information will be stored at PSUSERATTR
table

5. Create a new Permission list and provide full access to the following objects in the
Permission list

a. Pages Tab:
Menu : MAINTAIN_SECURITY
Component : EMAIL_PSWD
Pages : All Pages
b. Component Interface Tab:
Component Interface : USERMAINT_SELF
c. Web Libraries Tab:
Web Libraries : WEBLIB_PORTAL and
WEBLIB_PT_NAV (Full
access to all iScripts)
6. Create a new Role and assign the newly created Permission list to the role
7. Create a new User Id (Will act as Common User to auto login for resetting password)
and assign the newly created role to the User. The User Type should be ‘None’. Make
sure the new User able to login to the PeopleSoft system with out any issue.
http://Ps.MyTechSpeak.com Forgot Password Feature
8. Navigate to ‘Home > PeopleTools > Portal > Structure & Content’ and drill down on
the ‘Root -> Tools – Hidden -> Forgot my password’ Content reference and check on
the ‘No Template’ to ‘Y’ on the ‘General’ tab.
9. Create a new Web profile by navigating through ‘Home > PeopleTools > Web Profile
> Web Profile Configuration’ to allow Public access and with the newly created Common
User Id and Password

10. Create a new Site Id for your PeopleSoft system in the Web server (Contact your
PeopleSoft System Administrator to create a new Site Id for the Web server).
11. For the new Site Id, we need to set the parameter to use the newly created Web
ProfileId.The parameter can be set when creating a new Site Id setup process, Else
after successful creation of Site Id, the Web Profile Id can set up in the Web Server
‘configuration.properties’ file.

12. Open the ‘Signin.html’ in the notepad and add the link for ‘Forgot password?’ The
link should point to the ‘MAINTAIN_SECURITY.EMAIL_PSWD.GBL’ component with
the newly created site id. (The Web server needs to be bounced to reflect the changes
in the login page). For E.g.
http://Ps.MyTechSpeak.com Forgot Password Feature
http://<Web Server>/psc/<site name>/<Portal
Name>/<Node Name>/c/
MAINTAIN_SECURITY.EMAIL_PSWD.GBL
http://Ps.MyTechSpeak.com Forgot Password Feature