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Ashwani Kumar

Address: Flat No.-224, Pock.-1, Sec.-19, Dwarka, New Delhi-110075

Phone: 9310381220, 9555581330,
E-Mail: ashwanee.dixit@gmail.com

Seeking assignments in Desktop Support, RE, FMS Support Network Support,

Technical Support, Windows Administrator with an origination of repute

 A technocrat with Three Years of experience in installation/configuration/
maintenance/testing in hardware systems.
 Presently working with IT Planet infosolution Pvt. Ltd. As a Technical Support
 Distinctive abilities to handle and manage the top profile people project presentation,
meeting with full IT support like projector, cam, etc
 Adept in installation and configuration of 2003, 2000, XP, Win98, various Customize
Software like Leap, Office bilingual, CMMS (Computerized Maintenance Management
System), etc.
 Well versed with LAN & WAN network administration and Anti Virus Server Administration.
 Demonstrated skills in maintenance of hardware related problems, network problems on
user & switch end, support for Desktops Laptops, Outlook Express, Ms Office, etc.
 Installed, Configured & Managing Security System. With more than 80 live users having
different rights & policies.
 A skilled communicator endowed with exceptional analytical, relationship management,
team management and co-ordination skills.

Employment Profile

ITPI Pvt Ltd. As a as Technical Support Engineer (R.E) May 08 to till now
CN Pvt. Ltd. as a Desktop Support Engineer (R.E) Feb 07 to April 08


O/System Win 2000/03/08 Server, Win 2000 Prof, Win 7,Vista, XP, Win 98,
Packages Outlook, MS Office, VNC Server & Client, Partition Magic,
Networking TCP/IP, DHCP, DNS, FTP, VPN, etc.
Concepts Client-server, Remote administration, Backup,

− Install servers, Server Administration, network services and peripherals.
− Installed, Configured & Managing Security System. With more than 80 live users having
different rights & policies.
− Maintain the infrastructure, installation and configure client workstations, manage Local
and domain wide groups.

Product Testing/Technical Support

− Assist in the troubleshooting of network problems and conflicts.
− Suggest improvements in the operations and processes to make the system foolproof.
− Impart technical assistance to clients staff include application support, reduce repetitive
calls at client side, configure & troubleshoot Outlook & Net escape.
− Perform system software and hardware maintenance, evaluate, test and integrate
upgrades to operating systems, support software and applications.


− An 80 + pc Wi-Fi & UTP Network, Window Servers, Anti virus Server (Trend
Micro SMB), Network Printers (Hp 2840, 3055 etc), Maintenance at IT Planet
info solution Pvt. Ltd.


 Spearheaded a wide range of operations such as project management, installing,

configuring, & troubleshooting, maintenance, etc.
 Key project handled:
A 400+ pc Wi-Fi & UTP Network, Window Servers, ,Anti virus Server, VPN, Network
Printer (Hp 3800,4500,1320,1300,1000 etc) Maintenance at Council of Scientific and
Industrial Research(Science & Tech Ministry) , New Delhi

 Steered the installation and configuration of 2003 Server, XP, 2000, Win98 machines,
various Customize Software CMMS (Computerized Maintenance Management System),
 Handled all hardware and software installation and troubleshooting related problem,
network connectivity at user & switch ends, Ms Office(Bilingual), etc.
 Steered Inventory Management where information about 400+ PCs.
 Managed the inventory control of 250+Wipro PC hardware & software and issued a report
prepared about hardware, AMC & warranty issue which resulted in revenue addition to
 Recipient of verbal appreciation by seniors many times for the above.

BSc (Math’s) Agra University 2008

Additional Qualifications
One Years Computer hardware and Networking Diploma from Jetking Agra 2007
MCSE from jetking Agra 2007

Personal Vitae
Date of Birth : 15th May 1985
Languages : English, Hindi