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PROJECT REPORT

“To Study the Effectiveness of Employee Involvement & Work


Environment in Hero Honda”

AT

HERO HONDA MOTORS LTD.

Submitted By:
Mona Bansal
Ansal Institute of Technology
Enrollment No.:07-AIT-MBA-80

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CONTENTS

Chapter I – The Company

1.1 Company Profile

Chapter II – The Project

2.1 Purpose & Scope of study


2.2 Methodology

Chapter III – Collection & Analysis of Data

3.1 Data Collection


3.2 Data Analysis

Chapter IV – Findings & Recommendations

4.1 Calculations & Observations


4.2 Conclusion
4.3 Constraints / Limitations
4.4 Recommendations
4.5 Suggestions

Chapter V – Annexure

Chapter VI - Bibliography

PREFACE

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This study is undertaken as a requirement for the award of two years full time degree in
“Masters of Business Administration” from Ansal Institute of Technology (AIT),
Gurgaon (Haryana)

The study was carried out under the guidance of Human Resource Department, HERO
HONDA Gurgaon.

The purpose of this study is to know about the ‘various employee involvement activities and
Work environment facilities and their impact on employee’s performance, motivation and
satisfaction level at HERO HONDA, Gurgaon.

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It may take just formality to deference and hallucinate net of heightened words, to express
Gratitude in favour of a teacher, or an institute but the fact is somewhat different that the
feelings of an obliged heart cannot be put on papers. Always there remains a lot to say but
want of words too. I would like to thank my college for providing this opportunity to prepare
this valuable project.

I take this opportunity to express my sincere gratitude to Mr. Smarajit Banerjee


(D.G.M, HRD), Mrs Divya Jain (Assistant Manager, HRD), Ms Gunjeet Kaur (Senior
Officer, HRD) my mentors who took great pains in going through the each step of my
project and made valuable comments and suggestions, which has helped me to prepare this
project on time.

I also express my gratitude to the honourable Head of my department Prof. M. S. Mamik


and Mr. R.K. Yadav (Placement coordinator).

EXECUTIVE SUMMARY

1. Define Research problem: effectiveness of Employee Involvement activities &


Work Environment facilities

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2. Formulation of Objective:

• How company engages employees in the work through employee involvement,


from which it increase their efficiency & motivation power.
• Present level of work environment in plant.

3. Literature Study:

• Organizations: Most of the companies doing research or fieldwork on employee


involvement/engagement.
• Journals: Employee Involvement & Work Environment related topics be published
in journals.

4. Hypothesis:

Null Hypothesis: Work environment of the plant & Employee’s Involvement in the
various activities affect the employees to increase their efficiency.
Alternative Hypothesis: There is no affect on the employees & it does not increase
their efficiency.

5. Research Methodology:

 Need for the study: To know employee are involving or participating in the
organization’s activities, from the work environment of the company
employees are happy or not.
 Research Design: Exploratory Research
 Sample Design
• Universe: Employee’s (Finite)
• Population: Gurgaon
• Sample Size: Grid-51 employees; questionnaire-205 employees
• Sample Unit: Hero Honda
 Scaling Technique: Likert Scale

6. Sampling Design: Stratified Sampling (The population is stratified into a number


non overlapping subpopulation or strata.)

7. Collection of data:

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 Primary data: Through Survey
• Personal interview (Help Desk)
• Questionnaire
 Secondary data:
• Internet
• Journals

8. Execution of the project: 20% of the permanent employees were taken in various
department i.e.
• Engine Assembly: 26
• Frame Assemble: 40
• Maintenance Department: 20
• Production & Engineering Department: 10
• Aluminum Phase: 25
• Paint Shop: 15
• Weld Shop: 15
• Steel Phase: 15
• Press Shop: 5
• Gear Phase: 16
• Heat treatment: 5
• Tools & Equipment: 6
• Safety & Environment: 3
• Final Inspection: 4

9. Analysis of data:
• Coding the entire data in Excel Sheet
• For Grid - used perceptual map
• For questionnaire – Column, SPSS: One-Way ANOVA (Line), Pie-chart

10. Hypothesis Testing: For testing the hypothesis correlation is used for Questionnaire
– II. In which it correlate one factor with other factor, or in other words one
variable is dependent and other one is independent.

Chapter I – The Company

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INTRODUCTION

Hero Honda Motors Limited, based in Delhi, India, is the world's largest manufacturer of
motorcycles. Hero Honda is a joint venture that began in 1984 between the Hero Group of
India and Honda of Japan. It has been the world's biggest manufacturer of 2-wheeled
motorized vehicles since 2001, when it produced 1.3 million motorbikes in a single year.

Hero Honda’s Splendor is the world’s largest selling motorcycle. Hero Honda currently rolls
out from its three globally benchmarked manufacturing facilities. Two of these are based at
Dharuhera and Gurgaon in Haryana and the third state of the art manufacturing facility was
inaugurated at Haridwar, Uttrakhand in April 2008.These plants together are capable of
producing out 4.4 million units per year.

1.1 COMPANY PROFILE

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“Hero” is the brand name used by the Munjal brothers in the year 1956 with the flagship
company Hero Cycles. India's Hero Group and Japan’s Honda Motor Company merged in
19th Jan 1984. Japan has not only created the world's single largest two wheeler company but
also one of the most successful joint ventures worldwide.

During the 80s, Hero Honda became the first company in India to prove that it was possible
to drive a vehicle without polluting the roads. The company introduced new generation
motorcycles that set industry benchmarks for fuel thrift and low emission. A legendary 'Fill
it - Shut it - Forget it' campaign captured the imagination of commuters across India, and
Hero Honda sold millions of bikes purely on the commitment of increased mileage. Over 19
million Hero Honda two wheelers tread Indian roads today. These are almost as many as the
number of people in Finland, Ireland and Sweden put together.

Hero Honda has consistently grown at double digits since inception; and today, every second
motorcycle sold in the country is a Hero Honda. Every 30 seconds, someone in India buys
Hero Honda's top -selling motorcycle - Splendor. This festive season, the company sold half
a million two wheelers in a single month-a feat unparalleled in global automotive history.

VISION

Hero Honda had a dream of making motorcycles that would touch and transform the lives of
their customers by giving them a mode of transport that was fuel-efficient, comfortable and

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environment friendly. One that would enhance their efficiency at work, enable them to share
moments of joy with their families and add up to a better quality of life.

In a scenario where the customer had a few choices, their vision was to offer the highest
quality at a reasonable price, to meet their customer’s expectations, and to exceed them.

Behind the success of Hero Honda, is the saga of teamwork. In the new millennium, they
stand committed to innovation, to change, to achieving breakthroughs… to moving forward
in the new century, while retaining the values that have been like a beacon in this journey
thus far.

MANDATE

• Be a world-class manufacturer.
• Be a market leader.
• Provide highest level of customer satisfaction.
• Achieve excellence through teamwork.
• Create enduring relations with stakeholders.

Company Details

Hero Honda Motors Ltd.

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Type Public company

Founded January 19, 1984 in Gurgaon, Haryana, India

Headquarters New Delhi, India

Mr. Brijmohan Lall Munjal, Founder


Mr. Brijmohan Lall Munjal, Chairman
Key people
Mr. Toshiaki Nakagawa, Joint Managing Director
Mr. Pawan Munjal, Managing Director, CEO
Industry Automotive
Products Motorcycles, Scooters
Revenue Rs.98, 999.60 million
Website www.herohonda.com

KEY MILESTONES

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Milestones
1984 • Hero Honda Motors Limited established in joint venture with
Honda Motors of Japan, to manufacture motorcycles.
1985 • 1985 Arrival of the 100 cc Hero Honda Motorcycle.
1991 • 1991 Hero Honda receives National Productivity Council's Award.

• Hero Honda receives the Economic Times - Harvard Business


School Association Award against 2 200 contenders.
2004 • Hero Honda continues as the World's largest manufacturer of two-
wheelers with an annual sales volume of 2.07 motorcycles and a
market share of 48%.
Awards & Accolades
2006 • Hero Honda Achiever won NDTV Profit Car India & Bike India
Awards 2006 for the Motorcycle of the Year and Bike up to 150 cc of
the year.

• Hero Honda Glamour won NDTV Profit Car India & Bike India
Awards 2006 for up to 125 cc of the Year.
2005 • Hero Honda's chairman, Mr. Brijmohan Lall Munjal was presented
with the "Padma Bhushan," a prestigious award from the Indian
government.
2004 • Hero Honda awarded as the best governed company in the private
sector from the Institute of Company Secretaries.

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• Hero Honda Motors was ranked 3rd in Asia's leading companies
award by Far Eastern Economic Review.
2003 • Bike Maker of the Year by Overdrive Magazine.
• Most Respected Company in Automobile Sector by Business World
(January 27, 2003 issue).

• Winner of the Review 200 - Asia's Leading Companies Award (3rd


Rank amongst the top 10 Indian companies)
2002 • Bike Maker of the Year by Overdrive Magazine.
• Winner of the Review 200 - Asia's Leading Companies Award (4th
Rank amongst the top 10 Indian companies).
• Entrepreneur of Year Award by Business Standard.
• Company of the Year of ET Awards for Corporate Excellence.
• Giants International Award to the Chairman in the field of Business &
Industry.

• Business Leadership Award by Madras Management Association.


2001 • Entrepreneur of the Year Award by Ernst & Young.
• Winner of 3 Leave Award for showing Corporate Environment
Responsibility in the Automobile Sector by Center for Science &
Environment.
• Winner of the Review 200 - Asia's Leading Companies Award (9th
Rank amongst the top 10 Indian Companies).

• Bike Maker of the Year by Overdrive Magazine

GROWTH

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Hero Honda experienced great growth throughout its early days. The Munjal family started a
modest business of bicycle components. By 2002 Hero Group had sold 86 million bicycles
producing 16000 bicycles a day. Today Hero Honda has an assembly line of nine different
models of motorcycles available. It holds the record for most popular bike in the world by
sales for its Splendor model. Hero Honda Motors Limited was established in joint venture
with Honda Motors of Japan in 1984, to manufacture motorcycles. It is currently the largest
producer of Two Wheelers in the world. It sold 3 million bikes in the year 2005-2006.
Recently it has also entered in scooter manufacturing, with its model PLEASURE mainly
aimed at girls. HUNK is the latest offering from the HHML stable.

HERO HONDA - POPULAR BIKES

100 CC BIKES

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CD 100 (100 CC) CD SS (100 CC)

CD-DAWN (100 CC) CD DELUXE (100 CC)

SPLENDOR+ (100 CC) SUPER SPLDR (100 CC)

PASSION PLUS (100 CC)

100 CC SCOOTERS

PLEASURE (100 CC)

125 CC BIKE

SPLENDOR NXG (125 CC)

150 CC BIKES

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GLAMOUR (150 CC) GLAMOUR FI (150 CC)

ACHIEVER (150 CC) CBZ-XTREME (150 CC)

HUNK (150 CC)

223 CC BIKE

KARIZMA (223 CC)

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HERO HONDA MOTORCYCLES/SCOOTERS
Model Capacity Production Ratio(Q1/2007)
Hero Honda Achiever 150 CC 0.35%
Hero Honda CD Dawn 100 CC 23%
Hero Honda CD Deluxe 100 CC -

Hero Honda CD 100 100 CC -

Hero Honda CD 100 SS 100CC -

Hero Honda Pleasure 100CC 2%

Hero Honda Glamour

• Glamour 150CC
150CC
8%
• Glamour - FI

Hero Honda Karizma 223 CC 1%

Hero Honda Passion Plus 100 CC 17%

Hero Honda Splendor

• Splendor + 100CC
44%
• Super Splendor 125 CC

• Splendor NXG
Hero Honda CBZ X-TREME 150CC 5%

KEY POLICIES

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At Hero Honda, their goal is not only to sell people a bike, but also to help them every step
of the way in making their world a better place to live in. Besides its will to provide a high-
quality service to all of its customers, Hero Honda takes a stand as a socially responsible
enterprise respectful of its environment and respectful of the important issues.

Hero Honda has been strongly committed not only to environmental conservation
programmers but also expresses the increasingly inseparable balance between the economic
concerns and the environmental and social issues faced by a business. A business must not
grow at the expense of mankind and man's future but rather must serve mankind.

"We must do something for the community from whose land we generate our wealth."
A famous quote from Worthy Chairman Mr. Brijmohan Lall Munjal.

There are basic policies which are used by HERO HONDA, Some are -:

• Environment Policy- Committed to demonstrate excellence in environmental


performance on a continual basis.
• Quality Policy- Excellence in quality is the core value of Hero Honda's philosophy.
• Safety Policy- Hero Honda is committed to safety and health of its employees and
other persons who may be affected by its operations.

PRO (Primary Research Objective)

To study and analyze the effectiveness of Employee Involvement and Work Environment.

SRO (Secondary Research Objective)

• To study the various employee involvement activities in the organization.

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• To map the perception of employees towards various Employee Involvement
activities
• To find the impact of Employee Involvement activities in the organization.
• To study the various work environment facilities of the organization.
• To analyze the Work Environment facilities for the employees.

Chapter II – The Project

2.1 Purpose & Scope of Study

To know whether employees are involving or participating in the organization activities,


their work environment (physical) & from them they are getting any benefit or not.

Secondary Research

EMPLOYEE INVOLVEMENT

Employee involvement is making employees to work with not only with their minds
and bodies but also with ‘HEARTS’. When somebody puts heart and soul into work, he
creates a congenial atmosphere where organizational and individual goals can be
achieved more effectively.

What is Employee Involvement?

• Employee involvement is creating an environment in which people have a decision


and actions that affect their jobs.
• A variety of management practice centered on empowerment & trust that are designed
to increase employee commitment to organizational objectives and performance
improvement. It is often used interchangeably with employee participation, but

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employee involvement practices tend to take place at individual or workgroup level,
rather at higher decision making levels.
• Processes or programs designed to fully integrate employees into our organization in a
positive way so they feel part of the team.

For employee involvement it is necessary that employee must have-:

o Commitment
o Satisfaction
o “Say, Stay, Strive”
o Creativity
o Idea generation
o Participation in planning
o Decision-making & continuous improvement activities

Note: How to involve employees in decision making process and continuous


improvement activities:
We can use such methods as suggestion systems, manufacturing cells, work teams,
continuous improvement meetings, Kaizen (continuous improvement) events, corrective
action processes, and periodic discussions with the supervisor.

Key Drivers of Involvement

It encompasses training development & career, immediate management, cooperation, work


environment, equal opportunity & fair treatment, leadership, performance management,
health & safety, job satisfaction, work –life balance, communication, compensation,
benefits, commitment, family-friendliness, fun & social activities.

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Forms of employee involvement

• Direct
• Indirect

Direct forms of involvement are where employees are in some way directly involved in their
immediate place of work, whereas indirect or representative participation is where some
notion of a representative structure is involved. Common forms of direct employee
involvement include team briefings, suggestion schemes, job enrichment, job design,
autonomous working groups, quality of working life programmes and attitude surveys.
Indirect forms of participation include works councils, quality circles, board representation,
involvement groups and task forces.

Employee Involvement in Hero Honda

Hero Honda involves their employee by doing various activities in the company. They
engaged employees in their work by some attributes, from which employee feel as part of
the team. Employee Involvement is the key to success. These are:

 Suggestion Schemes
 Cross Functional Teams
 External Competition: Participation in international & national competition
 Participation in various internal competitions like debate, speech, poem, slogan.
 Reaching out to Families.
 Plant Library – Adhayan

PROCESS OF EMPLOYEE INVOLVEMENT

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Work Environment

The purpose of work environment is to establish and maintain physical working conditions
and to provide resources that allow individuals workgroups to perform their efficiently and
without unnecessary distractions.

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Establishing an effective work environment begins with identifying the physical
environment and resources needed to perform committed work. An appropriate physical
environment and personal workspace are provided for individuals and work groups to
perform their assigned responsibilities. Improvements to the effectiveness of the work
environment are identified and prioritized. Within reasonable boundaries, high priority
improvements are implemented. Environmental conditions that would degrade or endanger
the health or safety of the workforce are eliminated. Distractions in the work environment
are identified and minimized.

Safety Policy of Hero Honda

Hero Honda is committed to safety and health of its employees and other persons who may
be affected by its operations. They believe that the safe work practices lead to better business
performance, motivated work force and higher productivity.
They create a safety culture in the organization by:
 Integrate safety and health matters in all our activities.
 Ensuring compliance with all applicable legislative requirements.
 Empowering employees to ensure safety in their respective work places.
 Promoting safety & health awareness amongst employees, suppliers and contractors.
 Continuous improvements in safety performance through precautions besides
participations & training of employees.

Quality Policy

Excellence in quality in the core value of Hero Honda’s philosophy. We are committed at all
levels to achieve high quality in whatever we do, particularly in our products and services
which will meet and exceeded customer’s growing aspirations through:

 Innovation in products processes and services.


 Continuous improvements in our total quality management system.
 Teamwork & responsibility.

Environment Policy

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They are committed to demonstrate excellence in their environmental performance as
continual bases as an intrinsic element of our corporate philosophy.

 Integrate environmental attributes & cleaner production in all our business processes
& practices with specific consideration to substitute of hazardous chemicals where
viable & strengthen the greening of supply chain.
 Continue product innovations to improve environmental compatibility.
 Comply with all applicable environmental legislation & also controlling our
environmental discharges through the principals of “ALARA” ( as low as reasonably
achievable)
 Institutionalize resource conservation in particular in the areas of oil, water, electrical
energy paints& chemicals.
 Enhance environmental awareness of our employees, dealers & vendors, while
promoting their environment in ensuring sound environmental management.

2.2 Methodology

Research Methodology

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Research Design ------ Exploratory Research

Exploratory Research: Exploratory Research is conducted into an issue or problem where


there are few or no earlier studies to refer to. The focus is on gaining insights & familiarity
for later investigation. It is used principally to gain a deeper understanding of something.

Scaling Method---- Likert Scale

Likert Scale: A measure of attitudes designed to allow respondents to indicate how strongly
they agree or disagree with carefully constructed statements that range from very positive to
very negative toward an attitudinal object.

The Rating used in Likert Scale is as

1 – Strongly Disagree 3 – Neither agree nor disagree 5 – Strongly Agree

2 – Disagree 4 – Agree

SAMPLING METHOD--- Stratified Random Sampling

In stratified sampling, simple random sub samples are drawn from within different strata
that are more or less equal on some characteristic.

Different strata were formed on the basis of department wise in which different grades were
taken in the organization.

LC – LK Operator

C2 – C4 Support Staff (Asstt., Asstt-II, Sr. Asstt.)

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E1 – E2 Junior Staff (Supervisor, Junior Officer)

E3 – E5 Officers (Asstt. Officer/Asstt. Engg., Officer/Engg., Sr.


Officer/Sr.Engg)

M1 – M2 Asstt. Manager, Deputy Manager

M3 & Above Manager, Sr. Manager, AGM

From the different strata mentioned above, analysis was done. Department - wise analysis,
Grade - wise analysis, and overall analysis.

Method of data Collection

• Primary Research (open ended) questionnaire, one to one interaction with employees’,
help desk.
• Secondary Research (internet, books, journals, reading material from HHG)
understand the topic, HHG culture, & processes.

Questionnaire – I: Grid (51 Employees)

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From Aprox.dept
Departments strength strength %
Engine Assembly: 7 111 6%
Frame Assembly 8 204 4%
Maintenance Deptt: 3 65 5%
Production & Engineering Deptt: 5 40 13%
Aluminum Phase: 7 143 5%
Paint Shop: 3 88 3%
Weld Shop: 3 88 3%
Steel Phase: 3 82 4%
Press Shop: 2 22 9%
Gear Phase: 3 87 3%
Tools & Equipment: 2 33 6%
Safety & Environment: 1 5 20%
Final Inspection: 2 21 10%
Heat Treatment 2 23 9%
Total 51 1012

sampling division (n=51)

4% 4%
2% 13%
4%
6%

4% 15%

6%

6% 6%
6% 10%
14%

Engine Assembly: Frame Assembly


Maintenance Deptt: Production & Engineering Deptt:
Aluminum Phase: Paint Shop:
Weld Shop: Steel Phase:
Press Shop: Gear Phase:
Tools & Equipment: Safety & Environment:
Final Inspection: Heat Treatment

Questionnaire – II: 205 Employees

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Appropriate
20% from department
the strength & %
Departments strength
Engine Assembly: 26 111 23%
Frame Assembly 40 204 20%
Maintenance Deptt: 20 65 31%
Production & Engineering Deptt: 10 40 25%
Aluminum Phase: 25 143 17%
Paint Shop: 15 88 17%
Weld Shop: 15 88 17%
Steel Phase: 15 82 18%
Press Shop: 5 22 23%
Gear Phase: 16 87 18%
Tools & Equipment: 6 33 18%
Safety & Environment: 3 5 60%
Final Inspection: 4 21 19%
Heat Treatment 5 23 22%
205 1012

sampling division(n=205)

1% 2% 2% 13%
3%
8%
2%
7% 21%

7%

7% 10%
12% 5%

Engine Assembly: Frame Assembly


Maintenance Deptt: Production & Engineering Deptt:
Aluminum Phase: Paint Shop:
Weld Shop: Steel Phase:
Press Shop: Gear Phase:
Tools & Equipment: Safety & Environment:
Final Inspection: Heat Treatment

Primary Research

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Chapter III – Collection & Analysis of Data

3.1 Data collection

This chapter deals with the analysis of data or in other words, is the main body of the
project. The feedback was taken from the employees by conducting the survey, making the
respondents to fill the questionnaire (Annexure-I, Annexure-II). The respondents gave
various suggestions during the survey that helped us in the analysis.

Questionnaire is divided into stages i.e.

1st Discriminant Analysis ------ It’s a mathematical approach designed to describe


consumer/employees perception of an object or activity on series of special map. So that the
relationship between objects can see easily. It is an attribute-based approach of mapping
perception.

2nd Descriptive Analysis ------- It is a study which describes each characteristics of a


particular individual or a group. i.e.

• Department wise
• Grade wise
• Overall analysis

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Questionnaire-I

Discriminant Analysis

Perceptual Map

1
nd
2 Quadrant Fun/enjoyment 1st Quadrant
Teamwork

0.8
Knowledge

Relaxation

Participation
0.6
Self-develop Decision-making
ment
Phy. Activ.

Family
Involvement 0.4 Creativity

CFT’s
Motivation

0.2
Quality
circle

Library
0
-1.2 -1 -0.8 -0.6 -0.4 -0.2 0 0.2 0.4 0.6 0.8
Festivals

Morning Suggestion
-0.2 Meeting Schemes

4th Quadrant 3rd Quadrant


-0.4

activities attributes

Employee Involvement = fn (Fun/enjoyment+Knowledge+participation)

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3.2 Data Analysis

In 1st Quadrant attributes, which are covered in circle, are moving around to CFT &
Quality Circle is fully satisfied by the employees.

From Activities:
Quality circles, CFT’s, Suggestion schemes, Morning stand up meeting, Library, Festivals
all these activities are doing well, from these-employees are satisfy but dis-satisfied from
open house, picnic/tours.

From Attributes:
Employees’ getting Knowledge, Self-development, Team work, Participation, Awareness &
Motivation they all are moving around these activities but somewhere lacking from decision-
making & family involvement.

Recommendation:

• Employees’ are not aware about the open house, so programs should run by the
organization to give them proper knowledge.
• Family involvement, picnic/tours is necessary.

Suggestions:

As per the analysis of questionnaire-

• There is a need to improve some activities of CFT.


• From personal interview & grid we recognize that picnic/tours are prominent to
engaged employees in the work, where family get involved deeply which is very
important for employees’ as well as for company to increase their efficiency.
• People are concerned for knowledge, teamwork and self-development so activities
should be there to increase these attributes.

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Questionnaire-II: CODING
Descriptive Analysis

Department Wise
Note:
SCALE
1 Strongly Disagree

2 Disagree

3 Neither agree nor disagree

4 Agree

5 Strongly Agree

DEPARTMENT
S&E Safety & Environment

EA Engine Assembly

P&E Production & Environment

MD Maintenance Department

HT Heat Treatment

PS Press Shop

WS Weld Shop

SP Steel Phase

PS Press Shop

AP Aluminum Phase

FI Final Inspection

T&E Tools & Equipment

GD Gear Department

FA Frame Assembly

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1. Following areas of organization are cleaned regularly: I.e. floors, benches/chairs & passages

5 4.4 4.4 4.5 4.7


4 4.1 4.1
3.8 3.8 3.7
4 3.3
2.9 2.8
3 2.3
Rating

Cleanliness
2

0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt

2. Following areas are painted & varnished regularly: I.e. walls, passages, doors & windows

5 4.4 4.2 4.3 4.4 4.3 4.4


4 3.8 3.7
4 3.4 3.2
2.9
3 2.4 2.5
Rating

Paint/Varnish
2
1
0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt

3. Disinfectants are used for keeping the factory clean

5 4.4 4.3 4.5


4 4.2 4.1
3.5 3.8 3.7
4 3.4 3.2 3.1
2.8 2.7
3
Rating

Disinfectants
2

0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt

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4. Sweepers employed for keeping the washroom clean are performing their duty well

5 4.5 4.3
3.9 4 3.8 4.0 4
4
3.7 3.6 3.6
3.0 3 2.8
Perform
2.7 duty
3
Rating

0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt

5. Sweepers use detergents for cleaning the toilets

5 4.6 4.5
4.2 4.2 4.1 4.2 4.1
4 3.7 3.7 3.5
3.2 3.1 Detergents
2.9 2.8
3
Rating

0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt

6. There are proper arrangements for disposal of waste &effluents

4.6
5.0 4.3 4.4 4.2 4.3 4.4 4.5 4.2
w aste
4.0 3.5 3.6
2.8 3.2 3.0
3.0
2.7
Rating

2.0
1.0
0.0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt

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7. There is adequate ventilation facility for circulation of fresh air

5
4.3
4 4.1 4.0
4 3.7
3.7
3.5 3.5
3.1
3 2.5 2.6 2.8 2.4 2.6
Rating

ventilation
2

0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
deptt

8. There is suitable temperature at your workplace

5
4.3 4.3 4.2 4.3
3.8 3.8
4
3.4 3.4 3.3
2.8 2.8
3 2.5 2.5
Rating

temperature
2 1.6

0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt

9. There is a proper arrangement to avoid inhalation of dust etc.

5 4.5
4 3.8 3.9 4.1
4 3.6 3.8
3.2 3.1 3.1 3.1 3.2 2.9
3 2.4
Rating

aviod inhalation
2

0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA

Deptt

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10. There is sufficient space for every worker at the work place

5
4.2 4.4 4.3
4 4.2 4.0 4.0
4 3.7 3.6 3.7 3.5
3.4
3.1 2.9
3
Rating

space
2

0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt

11. There is sufficient & suitable lighting at your work place

6
4.7 4.8
5 4.4 4.4 4.5
4 3.9 4 3.9 3.9
3.7 3.5
4 3.3 3.4
Rating

3 lighting

0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt

12. There is an effective arrangement for drinking water

4.6 4.4 4.8


5 4.3 4.2 4.3
4.1 3.9 3.8 4.0
3.8 3.6
4 3.4 3.2
Rating

3 w ater

0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt

35
13. There is facility of cold drinking water during hot weather

4.6 4.8 4.9


5 4.2 4.3
4 3.8 3.9 3.9 3.7 4.1 3.7 4.0
4 3.4
3
cold water
2
1
0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt

14. Drinking water points are placed away from prohibited places

5 4.4 4.2 4.2 3.9 4.0 4.4


3.7 3.8 3.5 3.8 3.7 3.8
4 3.2
2.7
3
prohibited
2
1
0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt

15. There is suitable place for keeping workers clothing (locker room)

5 4.3 4.6 4.5


3.8 4.0 4.1 4.2 4.1 3.8 4.0
4
3.7 3.4
3.2
3
Rating

2.1 locker room


2
1
0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt

36
16. There is proper first-aid & medical services

5
4.2 4.0 4.2 4.3 4.5 4.4
3.7 3.9 4.1 3.7
4 3.4 3.5
3.2
2.8
3
Rating

first-aid
2

0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt

17. Canteen serves foodstuff at subsidized rate

5 4.5 4.4 4.3 4.2 4.2 4.0


3.8 3.8 3.7 3.7 3.8
4 3.3
2.7
3 2.3
Rating

subdzed rate
2

0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt

18. Canteen serves quality foodstuff

5 4.4
4.2 4.3 4.3
3.9 4.0 3.9
4 3.7 3.7
3.3 3.2 3.2
2.9
3 2.6
Rating

quality
2

0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt

37
19. There is rest area around your workplace

4.8
5 4.5 4.3 4.3 4.5 4.5 4.2
3.7 3.7 3.7 3.7
4 3.4 3.2 3.2
3
Rating

rest area
2

0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt

20. The company timely provides uniform

4.6 5
5 4.3 4.5 4.4 4.6 4.5
4.3 4.3
3.8 4.0 4.0
4 3.3 3.7

3
Rating

uniform
2

0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt

21. Pair of shoes timely given by the company

5
5 4.5 4.5 4.5
4.2 4.2 4.3
3.9 4.1 4.0 4.2 3.9
4
3.3 3.4
3
Rating

shoes
2

0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt

38
22. There is a comfortable work environment at your workplace

w rk envrm nt
5 4.3 4.4 4.4 4.5 4.4 4.3
3.7 3.8 4.0 3.9
4 3.4 3.5 3.2
2.7
3
Rating

0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA

Deptt

23. There is complaint resolution procedure in the company

5 4.7
4.3 4.2 4.1 4.4 4.3
3.8 3.8
4 3.7 3.6 3.7
3.2
2.7 2.8
3
Rating

complain
2

0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt

24. Following CFT's are working in the company at satisfactory level

5 4.4 4.4
4.3
4.1 3.9 4.1 4.2 4.3 4.1
3.8
4
3.4 3.2 3.3
3
2.8
Rating

CFT's
2

0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt

39
25. There should be an introduction of new activities by CFT

5 4.5
4 4.2 4.1 4.1 4.3
3.6 3.7 3.8 3.6 3.8
4
3.0 3.1
3 2.4
Rating

intro
2

0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt

26. Employee involvement activities motivate the employees

4.8 4.6
5 4.5
4 4.1 3.9 4.2 4.1
4 3.5 3.6 3.7 3.5
3.2
2.9
3
Rating

motivate
2

0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt

27. Various activities of employee involvement enhance your efficiency

5 4.5
4.3
4 4 3.9 3.8 4.0 3.9 3.9
4 3.4 3.6 3.5 3.5

3 2.4
Rating

efficiency
2

0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt

40
28. You are satisfied with suggestion token gifts

5
4.4 4.2
4 4.1 4.1
4 3.6 3.8
3.5
3.3 3.3 3.2 3.4 3.2
3
Rating

2.3 gifts
2

0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt

29. There is a varied collection of books in the library

5 4.4 4.4 4.2 4.5


4.2 4.3 4.2
4 3.9 3.8
4 3.6 3.5 3.4
3.3
3
Rating

library
2

0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt

30. Employees get equal chance to participate in the employee involvement activities

4.5
5
4 4.2 4.3 4.5 4.3 4.3 4.1
3.7 3.6 3.6
4 3.4 3.5
2.9
3
Rating

partciptn
2

0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt

41
These departments are not satisfied with various factors i.e.

S.No. Factors Department Prominent


Parameter
1. Inhalation of dust Heat Treatment Disagree
2. Suitable Temperature Frame Assembly Disagree
Steel Phase Disagree
Maintenance Disagree
Department
Engine Assembly Disagree
Heat Treatment Strongly
Disagree
3 Ventilation of Fresh air Engine Assembly Disagree
Maintenance Disagree
Department
Heat Treatment Disagree
Steel Phase Disagree
Frame Assembly Disagree
4 Disposal of waste & effluents Engine Assembly Disagree
Steel Phase Disagree

Engine Assembly is the main department that is not satisfied with the work
environment of the company & they are not involved in the employee involvement.

42
Grade Wise
Means Plots

1. Following areas of organization are cleaned regularly: I.e. floors, benches/chairs & passages

5.0

4.5

4.0

3.5

3.0

2.5

2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4

GRADES

2. Following areas are painted & varnished regularly: I.e. walls, passages, doors & windows

43
5.0

4.5

4.0

3.5

3.0

2.5
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4

GRADES

3. Disinfectants are used for keeping the factory clean

4.4

4.2

4.0

3.8

3.6

3.4

3.2

3.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4

GRADES

4. Sweepers employed for keeping the washroom clean are performing their duty well

44
5.0

4.5

4.0

3.5

3.0

2.5

2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4

GRADES
5. Sweepers use detergents for cleaning the toilets

5.0

4.5

4.0

3.5

3.0

2.5

2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4

GRADES

6. There are proper arrangements for disposal of waste & effluents

45
5.0

4.5

4.0

3.5

3.0

2.5

2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4

GRADES
7. There is adequate ventilation facility for circulation of fresh air

5.0

4.5

4.0

3.5

3.0

2.5

2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4

GRADES

8. There is suitable temperature at your workplace

46
5.0

4.5

4.0

3.5

3.0

2.5

2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4

GRADES
9. There is a proper arrangement to avoid inhalation of dust etc.

5.0

4.5

4.0

3.5

3.0

2.5

2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4

GRADES

10. There is sufficient space for every worker at the work place

47
5.0

4.5

4.0

3.5

3.0

2.5

2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4

GRADES

11. There is sufficient & suitable lighting at your work place

5.0

4.5

4.0

3.5

3.0

2.5

2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4

GRADES

12. There is an effective arrangement for drinking water

48
5.0

4.5

4.0

3.5

3.0

2.5

2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4

GRADES

13. There is facility of cold drinking water during hot weather

5.0

4.5

4.0

3.5

3.0

2.5

2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4

GRADES

14. Drinking water points are placed away from prohibited places

49
5.0

4.5

4.0

3.5

3.0

2.5
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4

GRADES

15.There is suitable place for keeping workers clothing (locker room)

5.0

4.5

4.0

3.5

3.0

2.5

2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4

GRADES

16. There is proper first-aid & medical services

50
5.0

4.5

4.0

3.5

3.0

2.5

2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4

GRADES

17. Canteen serves foodstuff at subsidized rate

5.0

4.5

4.0

3.5

3.0

2.5

2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4

GRADES

51
18. Canteen serves quality foodstuff

5.0

4.5

4.0

3.5

3.0

2.5

2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4

GRADES

19. There is rest area around your workplace

5.0

4.5

4.0

3.5

3.0

2.5

2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4

GRADES

52
20. The company timely provides uniform

5.0

4.5

4.0

3.5

3.0

2.5

2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4

GRADES
21. Pair of shoes timely given by the company

5.0

4.5

4.0

3.5

3.0

2.5
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4

GRADES

53
22. There is a comfortable work environment at your workplace

5.0

4.5

4.0

3.5

3.0

2.5

2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4

GRADES
23. There is complaint resolution procedure in the company

5.0

4.5

4.0

3.5

3.0

2.5

2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4

GRADES

54
24. Following CFT's are working in the company at satisfactory level

5.0

4.5

4.0

3.5

3.0

2.5

2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4

GRADES

25. There should be an introduction of new activities by CFT

5.0

4.5

4.0

3.5

3.0

2.5

2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4

GRADES

55
26. Employee involvement activities motivate the employees

5.0

4.5

4.0

3.5

3.0

2.5

2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4

GRADES

27. Various activities of employee involvement enhance your efficiency

5.0

4.5

4.0

3.5

3.0

2.5

2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4

GRADES

28. You are satisfied with suggestion token gifts

56
5.0

4.5

4.0

3.5

3.0

2.5

2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4

GRADES

29. There is a varied collection of books in the library

5.0

4.5

4.0

3.5

3.0

2.5

2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4

GRADES

57
30. Employees get equal chance to participate in the employee involvement activities

5.0

4.5

4.0

3.5

3.0

2.5

2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4

GRADES

Now we analysis grade wise, where some grades are not agree with some factors.

S.No. Factors Grade Prominent


Parameter
1. Disposal of waste & effluents LI Disagree
2. Ventilation of fresh air LJ Disagree
LD Disagree
LE Disagree
3. Temperature C4 Disagree
LI Disagree
LE Disagree
4. Inhalation of dust LE Disagree
LI Disagree
C4 Disagree
E4 Disagree
5. Drinking water LI Disagree
6. Locker room LI Disagree
C2 Disagree
C4 Disagree
7. Medical service C4 Disagree

58
LE Disagree

Overall Analysis

Q1. Following areas of organization are cleaned regularly: I. e. floors, benches/chairs, & passages
Frequency Percent Cumulative Percent
Strongly disagree 22 10.7 10.7
Disagree 17 8.3 19.0
Neither agree nor disagree 41 20.0 39.0
Agree 96 46.8 85.9
Strongly agree 29 14.1 100.0
Total 205 100.0

59
strongly disagree

strongly agree 10.7%

14.1% disagree

8.3%

neither agree nor di

agree 20.0%

46.8%

Q2. Following areas are painted & varnished regularly: I.e. walls, passages, doors & windows
Frequency Percent Cumulative Percent
Strongly disagree 15 7.3 7.3
Disagree 17 8.3 15.6
Neither agree nor disagree 46 22.4 38.0
Agree 94 45.9 83.9
Strongly agree 33 16.1 100.0
Total 205 100.0

strongly disagree

7.3%
strongly agree disagree

16.1% 8.3%
neither agree nor di

agree 22.4%

45.9%

Q3. Disinfectants are used for keeping the factory clean


Frequency Percent Cumulative Percent
Strongly disagree 16 7.8 7.8
Disagree 16 7.8 15.6
Neither agree nor disagree 54 26.3 42.0
Agree 84 41.0 82.9
Strongly agree 35 17.1 100.0
Total 205 100.0

60
strongly disagree

7.8%
strongly agree
disagree
17.1%
7.8%

neither agree nor di

agree 26.3%

41.0%

Q4. Sweepers employed for keeping the washroom clean are performing their duty well
Frequency Percent Cumulative Percent
Strongly disagree 11 5.4 5.4
Disagree 31 15.1 20.5
Neither agree nor disagree 40 19.5 40.0
Agree 82 40.0 80.0
Strongly agree 41 20.0 100.0
Total 205 100.0

strongly disagree

5.4%
strongly agree
disagree
20.0%
15.1%

neither agree nor di

agree 19.5%

40.0%

Q5. Sweepers use detergents for cleaning the toilets


Frequency Percent Cumulative Percent
Strongly disagree 13 6.3 6.3
Disagree 26 12.7 19.0
Neither agree nor disagree 50 24.4 43.4
Agree 75 36.6 80.0
Strongly agree 41 20.0 100.0
Total 205 100.0

61
strongly disagree

6.3%
strongly agree
disagree
20.0%
12.7%

neither agree nor di

agree 24.4%
36.6%

Q6. There are proper arrangements for disposal of waste & effluents
Frequency Percent Cumulative Percent
Strongly disagree 16 7.8 7.8
Disagree 28 13.7 21.5
Neither agree nor disagree 44 21.5 42.9
Agree 72 35.1 78.0
Strongly agree 45 22.0 100.0
Total 205 100.0

strongly disagree

7.8%
strongly agree
disagree
22.0%
13.7%

neither agree nor di

agree 21.5%
35.1%

Q7. There is adequate ventilation facility for circulation of fresh air


Frequency Percent Cumulative Percent
Strongly disagree 23 11.2 11.2
Disagree 36 17.6 28.8
Neither agree nor disagree 50 24.4 53.2
Agree 70 34.1 87.3
Strongly agree 26 12.7 100.0
Total 205 100.0

62
strongly disagree
strongly agree
11.2%
12.7%
disagree

17.6%
agree

34.1%
neither agree nor di

24.4%

Q8. There is suitable temperature at your workplace


Frequency Percent Cumulative Percent
Strongly disagree 33 16.1 16.1
Disagree 26 12.7 28.8
Neither agree nor disagree 39 19.0 47.8
Agree 80 39.0 86.8
Strongly agree 27 13.2 100.0
Total 205 100.0

strongly agree strongly disagree

13.2% 16.1%
disagree

12.7%
agree
neither agree nor di
39.0%
19.0%

Q9. There are proper arrangements to avoid inhalation of dust etc.


Frequency Percent Cumulative Percent
Strongly disagree 25 12.2 12.2
Disagree 30 14.6 26.8
Neither agree nor disagree 34 16.6 43.4
Agree 66 32.2 75.6
Strongly agree 50 24.4 100.0

63
Total 205 100.0

strongly disagree

strongly agree 12.2%


24.4% disagree

14.6%

neither agree nor di


agree
16.6%
32.2%

Q10. There is sufficient space for every worker at the work place
Frequency Percent Cumulative Percent
Strongly disagree 11 5.4 5.4
Disagree 18 8.8 14.1
Neither agree nor disagree 47 22.9 37.1
Agree 79 38.5 75.6
Strongly agree 50 24.4 100.0
Total 205 100.0

strongly disagree

5.4%
disagree
strongly agree
8.8%
24.4%
neither agree nor di

22.9%
agree

38.5%

Q11. There is sufficient & suitable lighting at your work place


Frequency Percent Cumulative Percent
Strongly disagree 5 2.4 2.4
Disagree 14 6.8 9.3
Neither agree nor disagree 32 15.6 24.9
Agree 88 42.9 67.8

64
Strongly agree 66 32.2 100.0
Total 205 100.0

strongly disagree

strongly agree 2.4%


32.2% disagree

6.8%
neither agree nor di

15.6%

agree

42.9%

Q12. There is an effective arrangement for drinking water


Frequency Percent Cumulative Percent
Strongly disagree 8 3.9 3.9
Disagree 10 4.9 8.8
Neither agree nor disagree 44 21.5 30.2
Agree 82 40.0 70.2
Strongly agree 61 29.8 100.0
Total 205 100.0

strongly disagree

3.9%
disagree

4.9%
strongly agree
neither agree nor di
29.8%
21.5%

agree

40.0%

Q13. There is facility of cold drinking water during hot weather


Frequency Percent Cumulative Percent
Strongly disagree 6 2.9 2.9
Disagree 9 4.4 7.3
Neither agree nor disagree 39 19.0 26.3
Agree 80 39.0 65.4
Strongly agree 71 34.6 100.0

65
Total 205 100.0

strongly disagree

strongly agree 2.9%

34.6% disagree

4.4%
neither agree nor di

19.0%

agree

39.0%

Q14. Drinking water points are placed away from prohibited places
Frequency Percent Cumulative Percent
Strongly disagree 16 7.8 7.8
Disagree 14 6.8 14.6
Neither agree nor disagree 53 25.9 40.5
Agree 67 32.7 73.2
Strongly agree 55 26.8 100.0
Total 205 100.0

strongly disagree

7.8%
disagree
strongly agree
6.8%
26.8%
neither agree nor di

25.9%
agree

32.7%

Q15. There is suitable place for keeping workers clothing (locker room)
Frequency Percent Cumulative Percent
Strongly disagree 23 11.2 11.2
Disagree 8 3.9 15.1
Neither agree nor disagree 32 15.6 30.7
Agree 75 36.6 67.3
Strongly agree 67 32.7 100.0

66
Total 205 100.0

strongly disagree
strongly agree
11.2%
32.7%
disagree

3.9%
neither agree nor di

15.6%

agree

36.6%

Q16. There is proper first-aid & medical services


Frequency Percent Cumulative Percent
Strongly disagree 13 6.3 6.3
Disagree 21 10.2 16.6
Neither agree nor disagree 40 19.5 36.1
Agree 73 35.6 71.7
Strongly agree 58 28.3 100.0
Total 205 100.0

strongly disagree

6.3%
disagree
strongly agree
10.2%
28.3%
neither agree nor di

19.5%
agree

35.6%

Q17. Canteen serves foodstuff at subsidized rate


Frequency Percent Cumulative Percent
Strongly disagree 15 7.3 7.3
Disagree 17 8.3 15.6
Neither agree nor disagree 48 23.4 39.0
Agree 69 33.7 72.7
Strongly agree 56 27.3 100.0

67
Total 205 100.0

strongly disagree

7.3%
disagree
strongly agree
8.3%
27.3%
neither agree nor di

23.4%
agree

33.7%

Q18. Canteen serves quality foodstuff


Frequency Percent Cumulative Percent
Strongly disagree 12 5.9 5.9
Disagree 23 11.2 17.1
Neither agree nor disagree 56 27.3 44.4
Agree 78 38.0 82.4
Strongly agree 36 17.6 100.0
Total 205 100.0

strongly disagree

5.9%
strongly agree
disagree
17.6%
11.2%

neither agree nor di


agree 27.3%
38.0%

Q19. There is rest area around your workplace


Frequency Percent Cumulative Percent
Strongly disagree 14 6.8 6.8
Disagree 13 6.3 13.2
Neither agree nor disagree 25 12.2 25.4
Agree 85 41.5 66.8
Strongly agree 68 33.2 100.0

68
Total 205 100.0

strongly disagree
strongly agree 6.8%
33.2% disagree

6.3%
neither agree nor di

12.2%

agree

41.5%

Q20. The company timely provides uniform


Frequency Percent Cumulative Percent
Strongly disagree 2 1.0 1.0
Disagree 7 3.4 4.4
Neither agree nor disagree 27 13.2 17.6
Agree 82 40.0 57.6
Strongly agree 87 42.4 100.0
Total 205 100.0

strongly disagree

1.0%
strongly agree
disagree

42.4% 3.4%
neither agree nor di

13.2%

agree

40.0%

Q21. Pair of shoes timely given by the company


Frequency Percent Cumulative Percent
Strongly disagree 7 3.4 3.4
Disagree 9 4.4 7.8
Neither agree nor disagree 26 12.7 20.5
Agree 71 34.6 55.1
Strongly agree 92 44.9 100.0

69
Total 205 100.0

strongly disagree

3.4%
strongly agree
disagree
44.9%
4.4%
neither agree nor di

12.7%

agree

34.6%

Q22. There is a comfortable work environment at your workplace


Frequency Percent Cumulative Percent
Strongly disagree 18 8.8 8.8
Disagree 13 6.3 15.1
Neither agree nor disagree 40 19.5 34.6
Agree 82 40.0 74.6
Strongly agree 52 25.4 100.0
Total 205 100.0

strongly disagree

8.8%
strongly agree disagree

25.4% 6.3%

neither agree nor di

19.5%

agree

40.0%

Q23. There is complaint resolution procedure in the company


Frequency Percent Cumulative Percent
Strongly disagree 19 9.3 9.3
Disagree 19 9.3 18.5
Neither agree nor disagree 36 17.6 36.1
Agree 86 42.0 78.0
Strongly agree 45 22.0 100.0

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Total 205 100.0

strongly disagree

9.3%
strongly agree
disagree
22.0%
9.3%

neither agree nor di

17.6%

agree

42.0%

Q24. Following CFT's are working in the company at satisfactory level


Frequency Percent Cumulative Percent
Strongly disagree 13 6.3 6.3
Disagree 21 10.2 16.6
Neither agree nor disagree 34 16.6 33.2
Agree 98 47.8 81.0
Strongly agree 39 19.0 100.0
Total 205 100.0

strongly disagree

6.3%
strongly agree
disagree
19.0% 10.2%

neither agree nor di

16.6%

agree

47.8%

Q25. There should be an introduction of new activities by CFT


Frequency Percent Cumulative Percent
Strongly disagree 21 10.2 10.2
Disagree 14 6.8 17.1
Neither agree nor disagree 35 17.1 34.1
Agree 82 40.0 74.1
Strongly agree 53 25.9 100.0

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Total 205 100.0

strongly disagree

10.2%
strongly agree disagree

25.9% 6.8%
neither agree nor di

17.1%

agree

40.0%

Q26. Employee involvement activities motivate the employees


Frequency Percent Cumulative Percent
Strongly disagree 11 5.4 5.4
Disagree 15 7.3 12.7
Neither agree nor disagree 41 20.0 32.7
Agree 89 43.4 76.1
Strongly agree 49 23.9 100.0
Total 205 100.0

strongly disagree

5.4%
disagree
strongly agree
7.3%
23.9%
neither agree nor di

20.0%

agree

43.4%

Q27. Various activities of employee involvement enhance your efficiency


Frequency Percent Cumulative Percent
Strongly disagree 13 6.3 6.3
Disagree 17 8.3 14.6
Neither agree nor disagree 42 20.5 35.1
Agree 102 49.8 84.9
Strongly agree 31 15.1 100.0

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Total 205 100.0

strongly disagree

6.3%
strongly agree
disagree
15.1%
8.3%

neither agree nor di

20.5%

agree

49.8%

Q28. You are satisfied with suggestion token gifts


Frequency Percent Cumulative Percent
Strongly disagree 30 14.6 14.6
Disagree 8 3.9 18.5
Neither agree nor disagree 57 27.8 46.3
Agree 79 38.5 84.8
Strongly agree 31 14.6 99.4
Total 205 100.0

strongly disagree
strongly agree
14.6%
15.1% disagree

3.9%

neither agree nor di


agree
27.8%
38.5%

Q29. There is a varied collection books in the library


Frequency Percent Cumulative Percent
Strongly disagree 7 3.4 3.4
Disagree 10 4.9 8.3
Neither agree nor disagree 40 19.5 27.8
Agree 105 51.2 79
Strongly agree 43 21.0 100

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Total 205 100

strongly disagree

3.4%
disagree

strongly agree 4.9%


neither agree nor di
21.0%
19.5%

agree

51.2%

Q30. Employees get equal chance to participate in the employee involvement activities
Frequency Percent Cumulative Percent
Strongly disagree 19 9.3 9.3
Disagree 8 3.9 13.2
Neither agree nor disagree 37 18.0 31.2
Agree 96 46.8 78.0
Strongly agree 45 22.0 100.0
Total 205 100.0

strongly disagree

9.3%
strongly agree disagree

22.0% 3.9%
neither agree nor di

18.0%

agree

46.8%

Overall Analysis:

From Overall Analysis of Work Environment & Employee Involvement we recognized that all the
activities are doing at a satisfactory level.

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Only employees are getting problem in Ventilation & Circulation of fresh air where only 46.8%
[strongly agree (12.7%) + agree (34.1%)] of employees are satisfied, 24.4% neither agree nor
disagree, which shows that employees are not satisfied up to that extent.

strongly disagree
strongly agree
11.2%
12.7%
disagree

17.6%
agree

34.1%
neither agree nor di

24.4%

Chapter IV – Findings & Recommendations

4.1 Calculation & Observation

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Correlation Analysis

Correlation

Q1. Disinfectants are used for keeping the factory clean


Q2. Sweepers employed for keeping the washroom clean are performing their duty well
Co-efficient of correlation (r) = 0.638
Interpretation: The above two statement are positively associated with each other up to an
extent given by r=0.638. So, Sweepers perform their duty well by using disinfectants for
keeping the factory clean.

Q3. Various activities of employee involvement enhance the efficiency.


Q4. Employee involvement activities motivate the employees.
Co-efficient of correlation (r) = 0.789
Interpretation: The value of (r) i.e. 0.789 shows a positive correlation between the above
two statements. Thus, employee involvement activities motivate the employees up to high
extent, which increase their efficiency.

Hence, the result is satisfying the assumption. So our null hypothesis is true or
accepted.

Q5. Sweepers use detergents for cleaning the washroom.


Q6. Sweepers employed for keeping the washroom clean are performing their duty well.
Co-efficient of correlation (r) = 0.672
Interpretation: There is a positive correlation between the above two statements which is
given by r = 0.672. Therefore, sweepers perform their duty well by using detergents for
cleaning the washroom.

Q7. There are proper arrangements for disposal of waste & effluents.
Q8. There are proper arrangements to avoid inhalation of dust etc.
Co-efficient of correlation (r) = 0.367
Interpretation: Positive correlation of 0.367. But it indicates that proper arrangement for
disposal of waste & effluents are not there which show there is dust in the departments.

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So, appropriate arrangement should be there to avoid waste & effluents to avoid
inhalation of dust.

4.2 Conclusion:

Employee involvement is based upon the recognition that the success of any organization is
determined to a significant extent by the contribution of its employees. Employee involvement
programmers therefore seek to facilitate the involvement (or participation) of employees in the
company.

"If one were to analyze the work patterns, nothing much separates one individual from another, and
an employee is as good or as bad as the opportunity and the environment he gets to work. A
conducive work environment, where every individual employee is seen as a leader, actually helps
build better organization.

Today most of the organization have realized that a satisfy employee is not necessarily the best’
employee in terms of loyalty and productivity. It is and engaged’ employee who is intellectually and
emotionally bound with the organization, feels passionately about its goals and is committed towards
its values. HHG conducts such activities to engage or involve its employees and provides a good work
environment so that its people can be happy and most important satisfies. People get equal chance to
participate in the activities. They are involved in the activities other than work. A comfortable work
environment is there where every employee feels comfy.

4.3 Limitations

• Translate the grid & questionnaire in Hindi.


• Problem in convincing the employees’ regarding survey to fill the grid & questionnaire.
Some employees’ are not supporting in the survey.
• Few employees’ were refusing to fill the questionnaire because they are in fear, with HR
Department.
4.4 Recommendations:

• Press Shop: Facility of locker is provided to the contractor.

• Weld Shop: (CFT) Management committee must work on quality of activity not quantity.

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• Steel Phase: Shoes is not given to the permanent employees.

• Tools & Equipment: Related to habits (questionnaire should be there. E.g.-whether you are
using dustbins or not), Awareness should be there or give training related to manners &
etiquettes.

• Frame Assembly:

o Complaint resolution procedure is not up to date there should be a weekly resolution


process.
o Swasthya CFT arrange its activities to regular employees (it should cover all the
employees)
o There is no proper exhaust system in production hall; by that humidity level is very
high at work place.
o Quality circle participants for international convention – minimum of members should
there & above.
o Quality circle member’s maximum 5 members for each circle.
o The temperature variation should be maintained according to atmosphere temperature.
o Organization should have enjoyable workplace & healthy relationship at all.
o Rest area should be provided near sub-assembly areas, not far away. So that to
consume rest time timely.
o Hospitality facilities
o Appropriate platform is there to put your problem in front of management.
o Response should be given towards problem.

4.5 Suggestions:

• Steel Phase & Gear Phase should be cleaned regularly.


• A very unpleasant smell is coming from canteen where drinking facility is provided.

Chapter V – Annexure

Annexure – I (Questionnaire – I)

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FEATURES OF AN IDEAL EMPLOYEE INVOLVEMENT PROGRAM
How many marks will you give out of 5 to these parameters?
Here 1=very poor ;2=poor ;3=neither poor nor good ; 4=good and 5 = very good

Employee relaxation/
family fun/ physical decision creativity/ self
S.no

involvement stress knowledge awareness teamwork participation motivation


involvement enjoyment activities making innovation development
activities/attributes relief

1 Suggestion schemes

2 CFTs

External
competitions(national
3
&international
competitions)

Reaching out to
4 families(Hum tum aur
Hero Honda)

5 picnics/tours

festival celebrations/
6
get together

7 QC

8 Library

Morning stand up
9
meetings

Monthly
10
communication Meet

11 Open House

Annexure – II (Questionnaire – II)


QUESTIONNAIRE
Department- Grade-
INSTRUCTION- please fill this questionnaire. Here 1=strongly disagree; 2=disagree; 3=neither agree nor disagree; 4=agree; 5=strongly agree
S.NO. STATEMENT 1 2 3 4 5
Section A
1 Following areas of organization are cleaned regularly
Floors
Benches/chairs
Passages

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2 Following areas are painted and varnished regularly
Walls
Passages
Doors and Windows
3 Disinfectants are used for keeping the factory clean
4 Sweepers employed for keeping the washroom clean performing their duty well
5 Sweeper use detergents for cleaning the toilets
6 There are proper arrangements for disposal of waste and effluents
7 There is adequate ventilation facility for circulation of fresh air
8 There is suitable temperature at your workplace
9 There is proper arrangements to avoid inhalation and accumulation of dust, fumes and other impurities
10 There is sufficient space for every worker at the work place
11 There is sufficient and suitable lighting at your work place
12 There is effective arrangements for drinking water
13 There is facility of cold drinking water during hot weather
14 Drinking water points are placed away from prohibited places like wash room etc
15 There is suitable place for keeping workers clothing (locker room)
16 There is proper first-aid and medical services
17 Canteen serves food stuff at subsidized rate
18 Canteen serves quality food stuff
19 There is rest area in the company
20 Uniform is timely provided by the company
21 Pair of shoes timely given by the company
22 There is a comfortable work environment at your work place
23 There is complaint resolution procedure in the company
Section B
1 Following CFT's are working in the company at satisfactory level
ABHIVYAKTI
JAGRATI
JIGYASA
KHEL
KUBER
SANTUSHTI
SWASTHYAY
2 Do you want some addition in the activities of CFT
3 Do you think Employee involvement activities motivate the employees
4 Various activities of employee involvement enhance your efficiency
5 You are satisfied with suggestion token gifts
6 Are you satisfied with different kinds of books in the library
7 Employees get equal chance to participate in the employee involvement activities
Suggestions (if any)
Thank you so much for spending your valuable and precious time.

Chapter VI – BIBLIOGRAPHY

A. www.google.com
B. www.herohonda.com

Live project is prepared by-


C. Questionnaire
D. One to one interaction with people
E. Observation

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