The Beginners Guide

to VOIQ VoiceBots
for Websites
Engage every website visitor
with personalized, natural
voice conversations.

www.voiq.com
 The Beginners Guide to VOIQ
VoiceBots for Websites

TABLE OF CONTENTS

WHAT IS A VOICEBOT

WHAT CAN VOICEBOTS DO

HOW TO USE ROBIN, VOIQ’S VOICEBOT

1. Control Settings
2. Start a Conversation with Robin
3. Listening and Speaking Mode
4. Transcriptions
5. Questions You Can Ask Robin
6. Booking a Demo
7. Website Navigation
WHAT IS A VOICEBOT
A VoiceBot is an intelligent voice-powered assistant that lives on your website
and interacts with 100% of your visitors through personalized, human-like voice
conversations.

As opposed to their human counterparts, VoiceBots are available 24/7, fully

customizable and trained to provide accurate and relevant answers to your
company’s most frequently asked questions about your products/services.
WHAT CAN VOICEBOTS DO
Think of your website as a physical store. You wouldn’t want your visitors and
potential buyers to be left alone to find their way around your store. Like store
clerks, AI VoiceBots greet, qualify and guide your visitors throughout their entire
buying experience through one-on-one voice conversations.

VoiceBots are also opening new possibilities for the visually impaired. Around 40
million of people in the US alone have some sort of visual impairment (CDC).
Having a VoiceBot on your website helps the visually impaired access the
information they need in real-time, get immediate answers to their questions,
and search through your site’s content – with just their voice.

A VOICEBOT CAN:

● Answer FAQs
● Qualify visitors (leveraging your own target criteria)
● Suggest the product/service that fits your prospects’ needs and budget
● Guide visitors to the appropriate content on your site/ Help visitors
navigate your site by redirecting them to the page they’re looking for
● Book meetings directly in your sales rep’s calendar
● Connect qualified leads with a live-agent via video call
● Deliver personalized recommendations based on your customers’
preferences and search history
HOW TO USE ROBIN, VOIQ’S
VOICEBOT
Our VoiceBot is always located on the bottom right corner of any page in
voiq.com.

Click on the microphone to turn ON Robin.

Robin will ask you to give your name. This personalizes the conversation, and
allows our team to follow up in case the conversation is dropped suddenly.

If this is your first time visiting our website, you may need to allow microphone
access in the Control Settings, in order to talk to Robin.
CONTROL SETTINGS

Throughout the conversation with Robin you’ll have access to the following
controls: wake up word, mic test and conversation reset.

1. You can start a conversation with Robin at any point while navigating
voiq.com, by using Robin’s wake up word: “Hi Robin”. Click on this icon
to enable/disable Robin’s wake up word.

2. In order to have a conversation with Robin, you will need to allow mic access.
Click on this icon to test your microphone to make sure Robin can fully
understand what you want to say.

3. Click on this icon to reset any previous conversations with Robin.

START A CONVERSATION WITH ROBIN

Similar to Alexa or Siri, you can say “Hi, Robin” or click on the mic button at
the bottom of the VoiceBot frame to start a conversation.

LISTENING MODE

You will hear a “ding” which means that Robin is “listening” and you can ask a
question.

Note: Robin is trained to answer our most common questions regarding

VoiceBots for Websites.

SPEAKING MODE

As soon as you finish with your question, Robin will change to “Speaking” and
give you the answer.

Note: You can stop the conversation by saying “Robin, stop” or by simply
clicking on the mic button.
TRANSCRIPTIONS

Every conversation with Robin is transcribed in real-time in case you need to

visualize the answers provided or scroll up and down to revisit the full
conversation.

QUESTIONS YOU CAN ASK ROBIN

Here are a few examples of the questions you can ask Robin:

● What is a VoiceBot?
● What are your plans? What is your pricing?
● Do you offer a free trial?
● How can I put a VoiceBot on my website?
● How can I schedule a demo?
Here is an example of a live conversation with Robin:

● “What is a VoiceBot?”

● “Do you have a free trial?”

● “What is your pricing like?”

● And one of our favorites: “Can you tell me a joke?”

BOOKING A DEMO

At any time during the conversation you can book a demo by asking or telling
Robin, for example: “I want to schedule a demo”.

Click on the BOOK A DEMO button at the top of the frame to connect with one
of our sales reps.

Based on your questions and answers, Robin will also suggest that you take
certain actions, such as booking a demo with one of our sales representatives.

Click on the BOOK A DEMO button at the top of the frame.

WEBSITE NAVIGATION (VIA VOICE)

Robin can also guide you through VOIQ’s website. If you’re looking for a specific
page or topic, Robin can pull up the page with the information you’re
looking for.

In the example below, Robin takes a visitor to the pricing page of our VoiceBots
for Websites.

You can also ask Robin to take you to a specific page via a simple voice
command, like: “Robin, show me your blog”.
FINAL THOUGHTS
Now you have a clear idea of how easy it is to start a conversation with our
own conversational VoiceBot on our website.

VOIQ allows you to easily plug a custom AI VoiceBot on your website that talks
to your visitors, answers their questions, navigates them to pages, and
converts them into customers!

If you’d like to try out Robin, click below! If you’re interested in having a
conversational VoiceBot on your own website for free, sign up to our private
beta!

Start a Conversation with our AI

VoiceBot, Robin now!

TALK TO ROBIN