For Final Submission

1
ABSTRACT
The researchers of this study aimed to develop a computerized
registration system for Aloha Inland Resort in Sto. Tomas, Davao del Norte
entitled “AUTOMATED HOTEL RESERVATION AND BILLING SYSTEM” of
which it would provide efficiency and accuracy on the management of records of
the said establishment.
Since the inception of its business, the said resort used and adopted a
manual type of system while dealing all its transactions such as booking or
reservations and of payments or billings. Challenged with problems existed in
their manual system of transactions, the researchers identified the problems,
analyzed and assessed the problems whether efficiency and accuracy in the said
system were manifested. The researchers used a descriptive method to solve the
problems. It was then learned that the manual system has rarely accurate and
efficient in all the transactions involved in the hotel.
Thus, the researchers proposed that an automated Hotel Reservation and
Billing System be developed to replace the manual system of transactions in the
said hotel.
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CHAPTER 1
THE PROBLEM AND ITS SETTING
INTRODUCTION
Peoplehavealwaystraveled,whetheritisto discovernewplaces, conquer
the worlds,forbusinessorpleasure.Thisneedofmanhasconsequentlyledto
thedevelopment ofaccommodationfacilities.GrayandLiguori(2003)saidthat“inns’
keepinghasthroughtheagesbeencloselyassociatedwithtravel,alwaysadaptingits
elfto thechangingneedsof thetraveler(p. 10)”
A hotel is a business establishment that offers a short-term lodging which
guests pay a corresponding fee for the accommodation and other services
provided for them. The concept of paid lodging was brought over, in distant past,
the necessity to accommodate the travelers from different places. The concept of
hotel as a business establishment has brought an enormous change in the lives
of travelers. Accommodation was limited then to a single room with a single bed,
a small table, a washstand basin, a towel and some utensils such as cup, spoon
and fork.
Thus, giving ofaccommodationisa“people”business.

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Itexiststoprovideservicestothe
travelingpublicandatthesametimeneedspeopletorunit. Ahotel,forexamplecanbea
simpleroominghouseoratwentystoreybuildingthatprovidesroomforrentorfoodand
beverage,service,butonevitalingredientiscommon–
itmustbea“homeawayfromhome.”
Guestsusuallywanttheirhomestobeattractive,clean,relativelyquietandsafe,
basicrequirementsthattheyusuallylookforinahotel.Vacationers,forinstance,wantti
me
awayfromworksotheyexpectaquietatmospherethatwillbeconduciveforrelaxation.
Also,theyexpectthattheirlives,aswellastheirpersonalbelongingswillbeprotected
throughsafetyandsecuritymeasuresthatthehotelshave. Ontheotherhand,thereare
clientswhoarenotsatisfiedwith whattheyhaveintheirhomes,sotheirstayinahotel
offersthemanopportunitytoexperienceastyleoflivingthattheycanonlydreamof(Wei
ssinger,2000).
Computerautomations using Hotel Reservation and Billing
Systeminthehospitalityindustrywasfirstintroducedinthe1970but
wasnotconsideredviablebecausetheywereexpensivethatonlylargehotelscouldus
e them. However,bythelate1980s,hotelsofall
sizesfoundthesesystemscosteffectiveand userfriendly. Today,there
arefrontofficesoftwarepackagesdesignedtoassistthefrontoffice
employeesperformfunctionsrelatedtoreservationsmanagement,roomsmanagem
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ent, guestaccountmanagementandgeneralmanagement(Kasavana,1991).
Walker(2004)explainsthatcentralreservationssystemsareusedforaccurateguestr
eservationsand billingsthat canbecompletedquicklyandwithlesserror. It is worth
noting that hotels have raised their standards to continuously provide best
services and deliver these services fast, accurate and at optimum level.
It is on this idea that the researchers would like to create a reservation
system in hotel to fast track booking and reservations from expected
customers.
BACKGROUND OF THE STUDY
Aloha Inland Resort is one of the medium-sized hotels located at
Marscon, Sto. Tomas, Davao del Norte. Aloha Inland Resort was established
on October 28, 2002. It is a family corporate business owned by Mr. and Mrs.
Hipolito Lomboy. Aloha Inland Resort was built to be a classy amusement
center in Sto. Tomas. It is the only hotel in Santo Tomas that offers various
services that includes hotel and accommodation and fine dining. Aside from its
usual services, the resort also has other amenities that can cater the needs of
the guests like swimming pool, videoke rental, resort canteen, cottages,
function hall and a restaurant for events and special gatherings.

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Aloha Inland Resort derives its name from the Hawaian word “Aloha” which
means hello or welcome. The owner, Mr. and Mrs. Hipolito Lomboy, named the
resort Aloha Inland Resort after they migrated in Hawaii to look for greener
pastures. And after ten years of hard labor, they went back home in the
Philippines and invested their hard earned money to builda water amusement
facility in Santo Tomas. Hence, Aloha Inland Resort was built.
Aloha Inland Resort offers hotel accommodations with affordable rates.
Each room type is classified according to its inclusive amenities such as
television, aircondition unit, telephone, tables and the like.
ROOM TYPE ROOM RATE

DE LUXE PHP 750.00
SUPER DELUXE PHP 1,000.00
VILLA (Single) PHP 3,500.00
VILLA (Double) PHP 4,000.00
FAMILY ROOM (Single) PHP 1, 800.00
FAMILY ROOM (Double) PHP 2, 000.00
Table 1. Aloha Inland Resort Room Type and Room Rates
Since its operation, all business transactions of Aloha Inland Resort are
done manually. The front desk office of the resort uses only manual transaction
system for room recordings, checking in and out, reservation and billing.
However, the front desk office encounters problems using manual system due to
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inaccuracy of records specifically in billings, guests’ reservations, room
assignments, sales monitoring and other similar settings that deals with records
management of the resort. The researchers are very much concerned about this
existing malady that beset the hospitality industry specifically to the Aloha Inland
Resort. Challenged by these problems, the researchers are prompted to
undertake this study.
STATEMENT OF THE PROBLEM
Generally, this study was focused on the management of records
using Manual Hotel Reservation and Billing System of Aloha Inland Resort in
relation to room recordings, billings, guests’ reservations, room assignments,
sales monitoring and the like. This study aims to determine the business
performance of Aloha Inland Resort in Sto. Tomas, Davao del Norte.
1. What is the extent of manual hotel reservation and billing system when
analyzed according to
1.1 Efficiency
1.2 Accuracy?
2. What is the extent of manualprocessing of reservation and billing when
assessed in terms of :
2.1 Efficiency
2.2 Accuracy?
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3. What is the level of manual hotel reservation and billing system in terms of
its operations when analyzed according to:
3.1 Efficiency, and
3.2 Accuracy?
4. What is the respondent’s level of perception towards manual hotel
reservation and billing system when analyzed according to:
4.1 Efficiency, and
4.2 Accuracy?
REVIEW OF RELATED LITERATURE AND STUDIES
Many articles were perused, reviewed and validated by the researcher
from professional books, periodicals, journals and other sources. The validated
literature and studies included in this study were believed to have direct
bearings on the present study. These related literature and studies were
framedas references in this study. Furthermore, these literature and studies help
enrich the contents of this thesis. These literatures and studies conducted were
with global, national and local perspectives which help to provide pertinent data
and information relevant to the conduct of the study.
A. RELATED STUDIES
The following literature and studies were considered related to the
presentstudy, hence it was included in this chapter.

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Corporate Reservation Systems (CRS) is an independent agency used
DOS FoxPro System to book approximately 100,000 hotel rooms each year on
behalf of its corporate clients. CRS pre-negotiates special rates with some
15,000 hotels worldwide, offers these discounted rates to their clients then
organises all the bookings and the paperwork. Details of the original booking,
booking changes, confirmations, etc. needed to be communicated to both hotels
and clients in a speedy and efficient manner, either by fax or by e-mail. This
process had to be fully automatic with no manual typing in of fax numbers and
had to be capable of coping with thousands of messages a day.
Embassy Suites Niagara Falls,the largest Falls’ view hotel tower,used
GuestServe Online Reservations Systemsfor online hotel reservations,
reservations tracking and mass mailing services. GuestServe Online
Reservations system is the primary solution as both Merlin Metrics and
Ripplemail have been designed to work in conjunction for the purpose of
processing millions of dollars in hotel reservations. In short, Merlin Metrics tracks
where reservations are originating and Ripplemail allows for further contact with
past guests and mailing list members.
Hotel El Mirador in Rocky Point Mexico is a beachfront hotel with
approximately 60 rooms. With the potential to be the most sophisticated property
in the area, Hotel El Mirador was searching for aninternet- based property
management software that can be managed remotely. The administrative team

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was looking to stay hands on with their property from distant locations. With an
increasing number of reservations, they decided and they needed an enhanced
reservation/customer management system.ResortPRO provides Hotel El Mirador
with all the mobility and remote accessibility any traveling property manager
could need. As long as the user has access to the internet they can be fully
connected and hands on with their rental property. Each reservation made with
ResortPRO has a detailed reservation folio area to track all client/reservation
information. The reservation folio helps provide sound customer service and
enables complete management of any action that could occur within that
reservation.
Manila Legend Hotels International Corporationis a chain of super
value hotels in Manila that provides above standard accommodations to a wide
range of clientele - company executives, families, OFW's, balikbayans, provincial
business travelers, students, local and foreign tourists.As varied as their needs
are, Legend Hotels International uses a web-based online hotel reservation
system that can accommodate the bookings of their customers worldwide. It aims
to speed-up the transaction in real time and served it with efficiency and
accuracy. Through the use of the online reservation and billing, the front desk
officers can virtually check the different rooms in real time. Aside from checking
the availability of the rooms, the system also is embedded with customize
functions for the customers who wishes to avail additional services.

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Pan Pacific Manilais the first 5-star hotel in Manila that offers luxury
service at the tip of the button which is included in a consolidated concept of
personalized attention. Their hotel packages are tailor-made to their desired
length of stay. Pan Pacific Manila uses online automated hotel reservation and
billing system since their prime targets are tourist who wishes to stay in Manila
for vacation, leisure, trips, conferences and other similar settings. Since the
integration of the automated reservation and billing system their hotel services
were rated with satisfaction from their customers. The ease of fast reservation
and meager rates were possible due to the fast delivery of service and the like.
Marco Polo Hotel is standing in the heart of Davao’s shopping and
business district, with 245 elegant guest rooms and suites it is one of the five
stars hotel in Davao that uses automated hotel reservation system. Travelport
provides Galileo for Marco Polo Hotel. Galileo is a computer reservations system
(CRS) owned by Travelport which Marco Polo Hotel uses as their online hotel
reservation and billing system.
B. RELATED LITERATURE
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Jeong et al. (2005) discussed the role of website quality in attracting
online bookings and empirically test their proposed model with potential lodging
customers. Authors indicate that information completeness and ease of use are
important determinants of website quality. Schegg et al. (2002) analyze
Swisshotel websites over different criteria and conclude that they provide
staticinformation and limited transactional functions.
Law and Hsu (2006) assessed the dimensions of hotel websites
(information) regarding the reservation, hotel facilities, contact details of the
property,surrounding area and website management) and attributes in each
dimensionmostly valued by online users. Some of the most important website
attributesare found to be the room rates, availability and security of payments (in
thereservation information dimension), the location maps, hotel and
roomamenities (in facilities information), telephone, address and e-mail of the
hotel(for contact information), transportation to the hotel and airports.
Jaehnig (2010) cited a system for obtaining associated personal data of a
person attending a reception site in order to provide a response to such
person.This includes a computer operable disposed at the reception site with an
operating software for receiving personal name and address information.
Accordingly, the present invention is directed to a system for obtaining
associated personal data of a person.
Das (2010) reiterated that a payment system is a system for the transfer of
money. What makes it a "system" is that it employs cash-substitutes; traditional

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payment systems are negotiable instruments such as drafts (e.g., checks), credit
cards and other charge cards, documentary credit (such as L/C) and electronic
funds transfers. Some payment systems include credit mechanisms, but that is
essentially a different aspect of payment. Payment systems are used in lieu of
tendering cash in domestic and international transactions and consist of a major
service provided by banks and other financial institutions. In the US, they are
regulated by different state statutes (UCC) and Federal regulations.
Additional forms of payment systems (including physical or electronic
infrastructure and associated procedures and protocols) are used to
settle financial transactions in automated teller machine networks, stored-value
card networks, bond markets, currency markets, and futures, derivatives,
or options markets, or to transfer funds between financial institutions. Due to the
backing of modern fiat currencies with government, payment systems are a core
part of modern monetary systems.
The term electronic payment can refer narrowly to e-commerce - a
payment for buying and selling goods or services offered through the Internet, or
broadly to any type of electronic funds transfer.
THEORETICAL AND CONCEPTUAL FRAMEWORK

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Aloha Inland Resort took room reservations from a few months to one
day in advance. Prospective guests can cancel their reservations anytime before
the day the rooms were required; cancellations were made with no penalty.
Other major sources of room demand were stay over and walk-in. Occasionally,
trips must be taken on short notice, forcing the traveler to seek accommodations
as walk-ins.
This study theorized that by using Automated Hotel Reservation and
Billing System there will be accuracy of records related to room reservations,
assignments, recordings, computation of bills, guests’ reservations and sales
monitoring. Hence, front desk staff or personnel of Aloha Inland Resort must
accommodate guests with utmost attention and priority and by giving them the
correct information they to need to avail the hotel services.
Roldan ( 2004) states that .the key to the success of a hotel business is a
service which starts with the first contact between the guest and the hotel
personnel of the Front Office. The way guests are received and treated is very
vital because this becomes the basis of their first impression and conditions their
disposition about the other services of the hotel. If guests receive the brand of
hotel hospitality at the onset, this can mean repeated patronage in the future.
The Front Desk takes charge of guests’ registration as they arrive;
assigning of rooms; handling of room keys, telephone messages, room

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payments, recording of guests information and serves a communication center
for guests requiring information about hotel facilities/services, points of
interest, transportation schedules and others.
Accepting and processing of reservations for room bookings is the
function of the front desk staff or personnel. Reservations are received and
accepted through the telephone, computer reservations systems (CRS) or
through direct personal contact. It also handles inquiries about room rates and
arrangements.
In an Automated Hotel reservation and billing system, guests can make
reservations specifying the accommodation requirements such as room type,
duration and number of rooms. The system selects a suitable hotel and check
the availability of rooms in that hotel. Then the system calculates the charges
and displays the reservation details including the required charges to the
customer. The customer confirms the reservation. Then the system generates
booking details that will be stored in the database.

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SIGNIFICANCE OF THE STUDY

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This study on hotel reservation and billing problems of Aloha Inland
Resort is of prime importance to the management and staff of the said resort for
the Automated Hotel Reservation and Billing System will make the
establishment more efficient in terms of providing faster and more efficient
quality service. This shall help the resort obtain and maintain accuracy and
integrity in their transactions. This will also benefit students and future
researchers to serve as reference in conducting researches of similar nature
and topic.
DEFINITION OF TERMS
Reservation - an arrangement to secure accommodations at a
restaurant or hotel, on a boat or plane.
System
-any formulated, regular, or special method or plan ofprocedure. A working
combination of hardware, software, and data communications devices.
Manual - involving or using human effort, skill, power, energy,
etc.; physical: manual labor.
Hotel Reservation and Billing System - is a computerized or
automated reservation and billing system that is designed to manage all types
of hotel bookings and or accommodations.

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Accommodation is a dwelling or place of temporary residence.
Hotel - is an establishment that provides paid lodging on a short-
term basis.
Front Desk - is an employee who is specifically employed by an
organization to receive or greet any visitors, patients, or clients.

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CHAPTER 2
METHOD
Presented in this chapter is the data used to conduct the study. The
researchers present how the data was gathered and where it is conducted.
Research Design
The researchers employed the descriptive-normative survey method. The
descriptive method is basically a technique of quantitative and qualitative
methods to gauge the relationship of its indicators and variables. According to
Calmorin (2007), descriptive research design provides essential knowledge
about the nature of objects and persons and supply facts on which scientific
judgments may be based. The term normative is equivalent to survey because it
gathers data regarding the current conditions by identifying normal or typical
practices with accepted norms or models. In this study, it presented facts about
the manual hotelreservation and billing system of Aloha Inland Resort.
Specifically, it described facts regarding the efficiency and accuracy of the said
manual system.
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Research Subject
The participants of the study are the employees and managers of Aloha
Inland Resort which the researchers believed can be of good source of
information in assessing and evaluating the manual hotel reservation system.
The researchers have disseminated 30 survey questionnaires to the respondents
as participants of the study. These employees hold various positions in the resort
from top management down to the personnel/staff.
Research Instrument
In the absence of standardized instrument the researchers constructed a
validated self-made survey questionnaire. The questionnaires used are all guided
response type which is believed to be vital to answer the problem under the
study. The researchers made questions on the respondents regarding the
efficiency and accuracy of manual hotel reservation system in Aloha Inland
Resort.
Data Gathering Procedure
The steps followed by the researchers in the gathering of data are as
follows:
1. Seeking Permission to Conduct the Study. The researchers furnished a
letter of permission to conduct a survey regarding the efficiency and accuracy of
manual hotel reservation system in Aloha Inland Resort.

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In determining the efficiency and accuracy of manual hotel reservation
system; a five point rating scale will be used:
Points Descriptive Descriptive Interpretation
Ratings Equivalent
5 Always 4.5 – 5.0 This indicates that the action
taken in determining the
efficiency and accuracy of
manual hotel reservation
system is always manifested.
4 Oftentimes 3.50 – 4.49 This indicates that the action
system is oftentimes
manifested.
3 Sometimes 2.50 – 3.49 This indicates that the action

21
system is manifested
sometimes.
2 Rare 1.50 – 2.49 This indicates that the action
system is rarely manifested.
1 Never 1.00 – 1.49 This indicates that the action
system is not manifested.
2. Distribution of the Questionnaire. Upon approval, the questionnaires
have been administered to the respondents.

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3. Retrieval of the Questionnaire. The researchers retrieved the
questionnaire after the respondents answered the questions asked and the
gathered data were tallied, analyzed and subjected to statistical analysis.
Statistical Treatment of Data
The following statistical toolis employed in the analysis and interpretation
of data.
Mean. this statistical tool was used to compute and determine the
efficiency and accuracy of manual hotel reservation system in Aloha Inland
Resort.
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CHAPTER 3
PRESENTATION, ANALYSIS AND INTERPRETATION OF FINDINGS
SCREEN SHOTS INPUT
Figure 1. Log-in Form
This form serves as the main entry to the application. Users of this
application shall provide the correct username and password to gain
access.
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CHAPTER 4
SUMMARY, CONCLUSION AND RECOMMENDATION
Presented in this chapter is the summary of findings, conclusion and
recommendations of the study.
Summary of Findings
The answers of the following questions raised in the first chapter of this
study are herein summarized:
1. What is the extent of manual hotel reservation and billing system when
analyzed according to
a. Efficiency
b. Accuracy?
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The extent of manual hotel reservation and billing system in terms of
booking and/or registration and of billing system gets an over-all mean of 2.36
with descriptive equivalent of rare. This statistical figure indicates that
efficiency and accuracy is rarely manifested.
2. What is the extent of manualprocessing of reservation and billing when
assessed in terms of :
a. reservation
b. billing?
The extent of manual hotel reservation and billing system when
assessed in terms of reservation and billings obtains an over-all mean of 2.3
with a descriptive equivalent of rare which indicates that the perception of the
respondents’ toward accuracy and efficiency using the manual hotel reservation
and billing system is rarely manifested.
3. What is the level of manual hotel reservation and billing system in terms of
its operations when analyzed according to:
a. Efficiency, and
b. Accuracy?
26
The level of manual hotel reservation and billing system in terms
of its operations obtains a mean of 2.12 for efficiency with a descriptive
equivalent of rare while for accuracy it obtains a mean of 2.48 with a
descriptive equivalent of sometimes. This statistical figure gives an over-
all mean of 2.3 with a descriptive equivalent of rare which only indicates
that operations involved in the manual system does not guarantee
efficiency and accuracy. Hence, with the given figure it suggests that
efficiency and accuracy manifests rarely.
4. What is the respondent’s level of perception towards manual hotel
reservation and billing system when analyzed according to:
a. Efficiency, and
b. Accuracy?
The level of perception of the respondents towards manual hotel
reservation and billing system when analyzed according to efficiency and
accuracy obtains an over-all mean of 2.31 with a descriptive equivalent of rarely
accurate and efficient. With a mean of 2.09 for efficiency this only indicates that
respondents of this study perceives that the manual reservation and billing
system is rarely efficient while a mean of 2.54 suggests that accuracy is
sometimes accurate.
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Conclusions
Based on the findings of the study the following conclusions are drawn.
1. Using Manual Reservation and Billing system, efficiency and accuracy is
rarely manifested. This suggests that efficiency and accuracy in
procedures taken or the operations involve in processing the reservation
and the billing system is rarely manifested.
2. The extent of manual hotel reservation and billing system when assessed
in terms of reservation and billings obtains indicates that the perception of
the respondents’ toward accuracy and efficiency using the manual hotel
reservation and billing system is rarely manifested.

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3. The level of manual hotel reservation and billing system in terms of its
operations only indicates that operations involved in the manual system
does not guarantee efficiency and accuracy. Hence, efficiency and
accuracy manifests rarely.
4. The level of perception of the respondents towards manual hotel
reservation and billing system when analyzed according to efficiency and
accuracy indicates that respondents of this study perceives that the
manual reservation and billing system is rarely efficient and rarely
accurate.
Recommendations
In light of the foregoing findings and conclusions of the study, the
researchers recommend the following:
1. That a computerized Hotel Reservation and Billing System shall be
proposed to the management of Aloha Inland Resort to obtain
efficiency and accuracy in its operation.

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RESEARCH DESIGN
The study make used of the Systems Development Life Cycle since it
aims to develop a new automated Hotel Reservation and Billing System. The
SDLC plays an important role in developing the said system. The researchers
explained the purpose of this study to the management and staff of Aloha Inland
Resort.
INITIAL INVESTIGATION
The researcher conducted a study in manual transaction system. It was

30
learned that in manual transaction system, the front desk encounters a lot
problems particularly in making room reservations for the customers. Recording
is done using pen and paper only. Issuances of receipts are likewise in paper
also. Sales monitoring and customer tracking can hardly be achieved since it
would take time to find the necessary records. Added also are the specific
problems that the researchers discovered.
1. Sales Monitoring
2. Room monitoring
3. Less data integrity/Low-in security
4. Difficulty in searching and retrieving file
5. Loss of records and retrieving files
6. Difficulty in finding the availability of rooms
This prompted the researcher to propose an automated Hotel Reservation
and Billing System.
SYSTEM ANALYSIS
The researcher conducted series of interview to gather data and a
questionnaire is distributed to specifically indentify the transaction points and
decisions handled in the manual system. The researchers observed carefully the
front desk personnel. The data gathered at this stage were subjected for
analysis and assessment based on the operations performed in the actual
system. The researcher specified the user requirements that will be integrated in
the proposed automated Hotel Reservation and Billing System.

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SYSTEM DESIGN
In this stage, the researcher designed the different forms of the proposed
automated Hotel Reservation and Billing system. Each form is classified
according to its purpose and function based on the user-requirements specified
and gathered by the researchers. The researchers carefully designed each form
with the necessary controls and modules that will form part of the automated
Hotel Reservation and Billing System.
DEVELOPMENT AND CODING
The researchers encoded the source code of the proposed automated
Hotel Reservation and Billing System. The computer language used in this
system was the Microsoft Visual Basic 6.0 Professional Edition. The researcher
used the MS Visual Basic 6.0 because it is an object-oriented programming
language. At this stage, the researchers transformed each specification to
program codes to form part of the proposed system and t he major decisions about
the system had been integrated.

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SYSTEM TESTING
The researchers tested the automated Hotel Reservation and Billing
System to detect errors of the system. The front desk personnel were given an
orientation of the system on how it will be handled or used by the hotel
personnel. The researchers observed the front desk personnel and noted the
behavior and performance of the automated Hotel Reservation and Billing
System. The researchers aimed at evaluating the capability of the program if it
meets the expected or required results.
IMPLEMENTATION AND MAINTENANCE
The researchers implemented the automated Hotel Reservation and
Billing System after user acceptance. The researchers installed the automated
system including its modules, reports and functions. Trainings will also be given
to the users specifically the front desk personnel. Major trainings included on how
to execute the new implemented system, how to enter the data, how the process
the data or the processing details and how to take out the reports. The
researchers maintained the system by checking its integrity and functionality
related to its working environment. Some errors found in the system were noted
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and corrected. Review of the system from time to time was part of the
maintenance activity.
RESEARCH SUBJECT
The Aloha Inland is the subject of our study.
SCOPE AND DELIMITATION OF THE STUDY
This study is focused on developing a business application using an
Automated Hotel Reservation and Billing System that enables hotel to track
services in real time and to provide accurate and reliable process on every
transaction especially in a hotel reservation and billing. This study looked into a
better impact of using the said technology. With this study it can help the
management of the resort to identify the differences of using manual system and
an automated system. The researchers have made the following limitations in
this study:
Systems Limitation. The proposed automated Hotel Reservation and
Billing System is limited only to room reservation, check-in and check-out only.
Payments are reflected only when guests are going to leave the rooms. The
proposed system is not programmed to accommodate additional services in
terms of charges and other similar settings.
DATA GATHERING PROCEDURE
The study was conducted among the front desk personnel of Aloha Inland
34
Resort. On the onset, permission to conduct the study was sought from the
owner of the said inland resort. Once permission was obtained, the researcher
met the front desk personnel to explain the purpose of the study and the
rationale of using an automated Hotel Reservation and Billing System. A series
of interviews were conducted and a questionnaire was distributed and gathered
after the interview. The retrieval of questionnaire was done immediately. The
data gathered were then analyzed, compared and interpreted. Weak areas were
identified of the manual transaction system and made as basis for
recommendations for the development of an automated Hotel Reservation and
Billing system.
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Figure 2. Room Rates Form. This form serves as the main setting to change
the rates of each room. Users can update, modify and each rate.
Figure 3. Standard Room Single. This form features the standard single
room. Text fields should be filled properly to execute reservation, check-in
and check-out.
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Figure 4. Family Room Double. This form features the family room double.
Text fields should be filled properly to execute reservation, check-in and
check-out.
37
Figure 5. VIP Room Double. This form features the VIP room double. Text
fields should be filled properly to execute reservation, check-in and check-
out.
SCREEN SPECIFICATION – OUTPUT
DISCUSSION
SUMMARY
CONCLUSION
RECOMMENDATION
38
Figure 1. Client Master Report. This forms shows all the transactions
transpired using the system. It shows the room number, room type, name,
date checked-in and checked-out as well as the corresponding charges.
39
FFiF
Figure 2. Room Rates. This form shows the corresponding room rates of
the Hotel. Room Types and rates are shown in the form.
40
Figure 3. Rooms Master List. This form shows the master list of all rooms
in the hotel. It also shows the status of the room ( available, used and
reserved).
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Figure 4. Status Report. This form shows the status of the room. It shows
the name of the occupant, the address, the age, date checked-in and date
checked-out including the corresponding charges.
APPENDIX A
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LETTER ASKING PERMISSION AND APPROVAL
TO CONDUCT THE STUDY
PERMISSION TO CONDUCT A STUDY
December 10, 2010
PRESCILDA L. LUIS
Manager
Aloha Inland Resort
Sto. Tomas, Davao del Norte
Sir/Madam:
43
We are the students from the Bukidnon State University, conducting a research
entitled “AUTOMATED HOTEL RESERVATION AND BILLING SYSTEM in
partial fulfillment of the requirements in IT 137- Systems I.
Relative to this, we would like to seek permission from your office to administer
the questionnaire to selected office personnel as respondents of the study.
Your favorable response will contribute to the success of this study and please
be assured that all gathered information would be strictly kept with confidentiality
and for academic purposes only.
May this request merit your approval.
Thank you very much and God Bless.
Sincerely yours,
VERONICA D. ASILO
Group Leader
Noted: Conforme:
JENNYVER B. MONTERAS PRESCILDA L. LUIS

Instructor Manager
CERTIFICATION
44
This is to certify that the BSU-IT Fourth year studentshave personally
appeared before me to conduct an interview, observation and surveyin this
establishment regarding on the development and implementation of their
proposed system entitled “AUTOMATED HOTEL RESERVATION AND BILLING
SYSTEM”.
This certification is being issued to the above-named persons for the
compliance of the said study.
Issued this 20th day of December 10, 2010 at Marscon Sto. Tomas, Davao
del Norte.
PRECILDA LUIS
Manager
45
APPENDIX B
QUESTIONNAIRE
BUKIDNON STATE UNIVERSITY

Sto. Tomas External Studies Center
Sto. Tomas, Davao del Norte
-----------------------------------------------------------------------------------------------------------
ASSESSMENT QUESTIONNAIRE OF THE MANUAL HOTEL RESERVATION

AND BILLING SYSTEM
Name of Evaluator :
Position : EMPLOYEE
Name of Company : ALOHA INLAND RESORT
46
To the Evaluator:Kindly assess the manual hotel reservation and billing system
according to efficiency and accuracy. Refer to the points of equivalent presented
below. A point of 5 – indicates that actions taken in determining the efficiency
and accuracy of the manual system is manifested always. Please check of the
appropriate box for your ratings.
5 Always 3 Sometimes 1 Never
Points of Equivalent
4 Oftentimes 2 Rare
ITEMS 1 2 3 4 5
1. Cost Efficient
2. Fast Data Insertion and Retrieval
3. Time Efficient
4. Accessibility of Records
5. Records Security and Integrity
6. Eliminate Data Redundancy
7. Fast Data Validation
8. Easy Performance Check
9. Reduce Errors
10. Data Accuracy
Remarks:
________________________
Signature Over Printed Name
APPENDIX C
47
VALIDATION OF QUESTIONNAIRE
48
AUTOMATED HOTEL
RESERVATION 49
AND BILLING SYSTEM
APPENDIX D
CUSTOMER
ROOM
DATA FLOW DIAGRAM
CUSTOMER PRINT
CHECK-OUT DEVICE
50
FIRST CUT
CLIENT
FRONT DESK
51
0
Manual Reservation
and Billing
EXPLODED
1
Registration D1 Registration
Request Form
CLIENT
3
Reservation USER
Request
6
Generate
2
Reports
D3Reservation Client
Form Registration
52
AUTOMATED
D2 Client
Reg. Form
5
Billing
Request
4
Billing
Request
D5Billing Request
Form
53
APPENDIX E
ENTITY RELATIONSHIP DIAGRAM
E-R DIAGRAM
54
APPENDIX F
SAMPLE FORMS AND REPORTS

55
APPENDIX F
SAMPLE FORMS AND REPORTS

56
APPENDIX G
SOURCE CODES
Private Sub Form_Load()

Height = 4500
Width = 4850
Top = 0
Left = 2490
End Sub
Private Sub cmdAddnew_Click()

frSearchEngine.Enabled = False
frDatas.Enabled = True
cmdAddnew.Enabled = False
cmdDelete.Enabled = False
cmdEdit.Enabled = False
57
cmdSave.Enabled = True
cmdUpdate.Enabled = False
txtSearchEngine = ""
txtUsername = ""
txtPassword = ""
txtConfirm = ""
txtUsername.SetFocus
End Sub
Private Sub cmdDelete_Click()

If txtUsername = "" Then
MsgBox "No current record to delete!", vbCritical, "Delete Error"
Exit Sub
Else
With Data2.Recordset
.Index = "seeker"
.Seek "=", txtUsername
End With
If Data2.Recordset.NoMatch = False Then
If MsgBox("You are about to delete " & txtUsername & " in the list. are you
sure?", vbOKCancel + vbInformation, "Confirm Delete") = vbOK Then
Data2.Recordset.Delete
DBGrid1.Refresh
Else
Exit Sub
End If
End If
End If
cmdRefresh_Click
End Sub
Private Sub cmdEdit_Click()

If txtUsername = "" Then
MsgBox "No current record to edit", vbCritical, "Edit Error"
Exit Sub
Else
frSearchEngine.Enabled = False
frDatas.Enabled = True
cmdAddnew.Enabled = False
cmdDelete.Enabled = False
cmdEdit.Enabled = False
cmdSave.Enabled = False
cmdUpdate.Enabled = True
.Index = "seeker"
End With
58
user = .Fields("Username")
End With
End If
End If
End Sub
Private Sub cmdFDUpdate_Click()

If txtFD <> 0 Then
.Index = "seeker"
.Seek "=", "FamilyDouble"
End With
Data1.Recordset.Edit
.Fields("PerDay") = txtFD
End With
Data1.Recordset.Update
End If
txtFD = ""
Timer1.Enabled = True
frmRooms.Timer1.Enabled = True
Else
MsgBox "Invalid Entry!", vbCritical, "Update Error"
txtFD = ""
txtFD.SetFocus
Exit Sub
End If
End Sub
Private Sub cmdFTUpdate_Click()

If txtFT <> 0 Then
.Index = "seeker"
.Seek "=", "FamilyTriple"
End With
.Fields("PerDay") = txtFT
End With
End If
txtFT = ""
59
Else
txtFT = ""
txtFT.SetFocus
Exit Sub
End If
End Sub
Private Sub cmdRefresh_Click()

txtSearchEngine = ""
txtPassword = ""
txtUsername = ""
txtConfirm = ""
cmdAddnew.Enabled = True
cmdEdit.Enabled = True
cmdDelete.Enabled = True
cmdSave.Enabled = False
cmdUpdate.Enabled = False
frSearchEngine.Enabled = True
frDatas.Enabled = False
txtSearchEngine.SetFocus
End Sub
Private Sub cmdSave_Click()

If txtUsername = "" Or txtPassword = "" Or txtConfirm = "" Then
MsgBox "Please fill in the boxes properly!", vbCritical, "Save Error"
Exit Sub
Else
.Index = "seeker"
End With
If Data2.Recordset.NoMatch = True Then
If txtConfirm = txtPassword Then
Data2.Recordset.AddNew
.Fields("Username") = txtUsername
.Fields("Password") = txtPassword
End With
DBGrid1.Refresh
Else
MsgBox "Confirmed password does not match your password!",
vbCritical, "Save Error"
txtConfirm = ""
txtConfirm.SetFocus
Exit Sub
60
End If
Else
MsgBox "Username already exist!", vbCritical, "Save Error"
txtUsername = ""
Exit Sub
End If
End If
cmdRefresh_Click
End Sub
Private Sub cmdSDUpdate_Click()

If txtSD <> 0 Then
.Index = "seeker"
.Seek "=", "StandardDouble"
End With
.Fields("PerDay") = txtSD
End With
End If
txtSD = ""
Else
txtSD = ""
txtSD.SetFocus
Exit Sub
End If
End Sub
Private Sub cmdSSUpdate_Click()

If txtSS <> 0 Then
.Index = "seeker"
.Seek "=", "StandardSingle"
End With
.Fields("PerDay") = txtSS
End With
End If
61
txtSS = ""
Else
txtSS = ""
txtSS.SetFocus
Exit Sub
End If
End Sub
Private Sub cmdVDUpdate_Click()

If txtVD <> 0 Then
.Index = "seeker"
.Seek "=", "VIPDouble"
End With
.Fields("PerDay") = txtVD
End With
End If
txtVD = ""
Else
txtVD = ""
txtVD.SetFocus
Exit Sub
End If
End Sub
Private Sub cmdVSUpdate_Click()

If txtVS <> 0 Then
.Index = "seeker"
.Seek "=", "VIPSingle"
End With
.Fields("PerDay") = txtVS
End With
End If
62
txtVS = ""
Else
txtVS = ""
txtVS.SetFocus
Exit Sub
End If
End Sub
Private Sub Command1_Click()

frRoomRates.Visible = False
End Sub

frSecurity.Visible = False
End Sub
Private Sub DBGrid1_Click()

End Sub

Data1.DatabaseName = App.Path + "\" + "Rooms.mdb"
Data1.RecordSource = "Rate"
Data2.DatabaseName = App.Path + "\" + "Admins.mdb"
Data2.RecordSource = "Existing"
If adm = 1 Then
frSecurity.Visible = True
End If
If adm = 2 Then
frRoomRates.Visible = True
End If
End Sub
Private Sub mExit_Click()

Unload Me
End Sub
Private Sub mRoom_Click()

End Sub
Private Sub mSystemSec_Click()

63
End Sub
Private Sub Picture1_Click()
End Sub
Private Sub Timer1_Timer()

.Index = "seeker"
End With
txtSSO = .Fields("PerDay")
End With
End If
.Index = "seeker"
End With
txtSDO = .Fields("PerDay")
End With
End If
.Index = "seeker"
End With
txtVSO = .Fields("PerDay")
End With
End If
.Index = "seeker"
End With
txtVDO = .Fields("PerDay")
End With
End If
.Index = "seeker"
64
End With
txtFDO = .Fields("PerDay")
End With
End If
.Index = "seeker"
End With
txtFTO = .Fields("PerDay")
End With
End If
Timer1.Enabled = False
End Sub

On Error GoTo error_2
user = Data2.Recordset.Fields("Username")
txtSearchEngine = user
error_2:
End Sub
Private Sub Toolbar1_ButtonClick(ByVal Button As MSComctlLib.Button)

Select Case Button.Index
Case 1
Case 2
Case 3
Unload Me
End Select
End Sub
Private Sub txtFD_Change()

If IsNumeric(txtFD) = True Then
cmdFDUpdate.Enabled = True
Else
cmdFDUpdate.Enabled = False
End If
End Sub
Private Sub txtFT_Change()

65
If IsNumeric(txtFT) = True Then

cmdFTUpdate.Enabled = True
Else
cmdFTUpdate.Enabled = False
End If
End Sub
Private Sub txtSD_Change()

If IsNumeric(txtSD) = True Then
cmdSDUpdate.Enabled = True
Else
cmdSDUpdate.Enabled = False
End If
End Sub
Private Sub txtSearchEngine_Change()

.Index = "seeker"
.Seek ">=", txtSearchEngine
End With
On Error GoTo error_1
txtUsername = .Fields("Username")
txtPassword = .Fields("Password")
End With
error_1:
End Sub
Private Sub txtSS_Change()

If IsNumeric(txtSS) = True Then
cmdSSUpdate.Enabled = True
Else
cmdSSUpdate.Enabled = False
End If
End Sub
Private Sub txtVD_Change()

If IsNumeric(txtVD) = True Then
cmdVDUpdate.Enabled = True
Else
cmdVDUpdate.Enabled = False
End If
End Sub
Private Sub txtVS_Change()

If IsNumeric(txtVS) = True Then
cmdVSUpdate.Enabled = True
Else
66
cmdVSUpdate.Enabled = False
End If
End Sub
Dim i As Integer
If txtUsername = "admin" And txtPassword = "admin" Then
i=0
Unload Me
frmAdministrator.Show 1
Else
If txtUsername = "" Or txtPassword = "" Then
MsgBox "Please fill in the boxes!", vbCritical, "Security Error"
Exit Sub
Else
.Index = "seeker"
End With
pass = .Fields("Password")
End With
If txtPassword = pass Then
i=0
Unload Me
frmAdministrator.Show 1
Else
If MsgBox("Invalid password!", vbCritical + vbRetryCancel, "Access
Denied") = vbRetry Then
txtPassword = ""
txtPassword.SetFocus
Exit Sub
Else
i=0
Unload Me
End If
End If
Else
If MsgBox("Invalid username!", vbCritical + vbRetryCancel, "Access
txtUsername = ""
Exit Sub
Else
i=0
Unload Me
67
End If
End If
End If
End If
End Sub

Unload Me
End Sub
i=1
End Sub
Private Sub Form_Unload(Cancel As Integer)

'Set fromadminsecurity = Nothing
Cancel = i
End Sub
Private Sub txtPassword_KeyDown(KeyCode As Integer, Shift As Integer)

If KeyCode = 13 Then Command1_Click
If KeyCode = 27 Then Unload Me
End Sub
Private Sub txtUsername_KeyDown(KeyCode As Integer, Shift As Integer)
If KeyCode = 27 Then Unload Me
End Sub

Top = 750
Left = 2490
Height = 6750
SSTab1.Tab = 0
dtStatus1.DatabaseName = App.Path + "\" + "Status.mdb"
Data1.DatabaseName = App.Path + "\" + "MasterList.mdb"
dtStatus1.RecordSource = "Rooms"
Data1.RecordSource = "Clients"
End Sub

68
'************************* Room 1 ****************************

With dtStatus1.Recordset
.Index = "seeker"
.Seek "=", "13"
End With
If dtStatus1.Recordset.NoMatch = False Then
s13 = .Fields("Status")
End With
End If
SSTab1.TabCaption(0) = "Room 1" & " [" & s13 & "]"
If s13 = "A" Then
Toolbar1.Buttons(1).Enabled = False
Toolbar1.Buttons(4).Enabled = True
frRoom1.Enabled = False
txtName1 = .Fields("Name")
txtAddress1 = .Fields("Address")
txtAge1 = .Fields("Age")
cmdGender1 = .Fields("Gender")
txtNationality1 = .Fields("Nationality")
lblDateReserved1 = .Fields("DateReserved")
lblDateIn1 = .Fields("DateIn")
lblDateOut1 = .Fields("DateOut")
lblCharge1 = .Fields("Charge")
lblDaysIncurred1 = .Fields("DaysIncurred")
End With
End If
If s13 = "R" Then
.Index = "seeker"
.Seek "=", "13"
End With
69
End With
End If
End If
If s13 = "U" Then
.Index = "seeker"
.Seek "=", "13"
End With
End With
End If
End If
If s13 = "O" Then
End With
70
End If
'************************* Room 2 ****************************
.Index = "seeker"
.Seek "=", "14"
End With
End With
End If
If s14 = "A" Then
End With
End If
If s14 = "R" Then
.Index = "seeker"
.Seek "=", "14"
End With
71
End With
End If
End If
If s14 = "U" Then
.Index = "seeker"
.Seek "=", "14"
End With
End With
End If
End If
If s14 = "O" Then
72
End With
End If
'************************* Room 3 ****************************
.Index = "seeker"
.Seek "=", "15"
End With
End With
End If
If s15 = "A" Then
End With
End If
If s15 = "R" Then
.Index = "seeker"
.Seek "=", "15"
End With
73
End With
End If
End If
If s15 = "U" Then
.Index = "seeker"
.Seek "=", "15"
End With
End With
End If
End If
If s15 = "O" Then
74
End With
End If
End Sub

'***** Reserve *****
Case 1
If txtName1 = "" Or _
txtAddress1 = "" Or _
txtAge1 = "" Or _
txtNationality1 = "" Then
MsgBox "Please fill in the form properly", vbInformation, "Form Error"
txtName1.SetFocus
Exit Sub
Else
lblDateReserved1 = Format(Date, "mmmm dd, yyyy")
.Index = "seeker"
.Seek "=", "13"
End With
dtStatus1.Recordset.Edit
.Fields("Name") = txtName1
.Fields("Address") = txtAddress1
.Fields("Age") = txtAge1
.Fields("Nationality") = txtNationality1
.Fields("DateReserved") = lblDateReserved1
.Fields("Gender") = cmdGender1
.Fields("Status") = "R"
.Fields("DateIn") = ""
.Fields("DateOut") = ""
.Fields("I") = ""
.Fields("Charge") = "0.0"
.Fields("DaysIncurred") = ""
End With
dtStatus1.Recordset.Update
End If
End If
'***** Check In *****
Case 2
75
txtAge1 = "" Or _
txtName1.SetFocus
Exit Sub
Else
.Index = "seeker"
.Seek "=", "13"
End With
lblDateIn1 = Format(Date, "mmmm dd, yyyy")
.Fields("Status") = "U"
.Fields("DateIn") = lblDateIn1
.Fields("I") = Format(Date, "dd")
End With
End If
End If
'***** Check Out *****
Case 3
.Index = "seeker"
.Seek "=", "13"
End With
lblDateOut1 = Format(Date, "mmmm dd, yyyy")
o13 = Format(Date, "dd")
i13 = .Fields("I")
End With
c13 = o13 - i13
.Index = "seeker"
76
End With
rVD = .Fields("PerDay")
End With
End If
If c13 = 0 Then
c13 = rVD
lblDaysIncurred1 = 1
Else
lblDaysIncurred1 = c13
c13 = c13 * rVD
End If
lblCharge1 = c13
.Fields("DateOut") = lblDateOut1
.Fields("DaysIncurred") = lblDaysIncurred1
.Fields("Charge") = c13
.Fields("Status") = "O"
End With
.Fields("RoomNUmber") = "1"
.Fields("RoomType") = "Family. [Double]"
.Fields("RatePerDay") = rVD
End With
77
End If
'***** New *****
Case 4
frRoom1.Enabled = True
txtName1.SetFocus
.Index = "seeker"
.Seek "=", "13"
End With
.Fields("Name") = ""
.Fields("Address") = ""
.Fields("Age") = ""
.Fields("Gender") = "Male"
.Fields("Nationality") = ""
.Fields("DateReserved") = ""
.Fields("I") = ""
.Fields("Status") = "A"
End With
lblDaysIncurred1 = ""
End With
End If
'****** Cancel *****
Case 5
.Index = "seeker"
.Seek "=", "13"
78
End With
.Fields("Age") = ""
.Fields("I") = ""
End With
End With
End If
'***** Exit *****
Case 6
Unload Me
End Select
End Sub
'***** Reserve *****
Case 1
txtAge2 = "" Or _
txtName2.SetFocus
79
Exit Sub
Else
.Index = "seeker"
.Seek "=", "14"
End With
.Fields("I") = ""
End With
End If
End If
'***** Check In *****
Case 2
txtAge2 = "" Or _
txtName2.SetFocus
Exit Sub
Else
.Index = "seeker"
.Seek "=", "14"
End With
80
End With
End If
End If
'***** Check Out *****
Case 3
.Index = "seeker"
.Seek "=", "14"
End With
i14 = .Fields("I")
End With
c14 = o14 - i14
.Index = "seeker"
End With
End With
End If
If c14 = 0 Then
c14 = rVD
Else
c1 = c14 * rVD
End If
lblCharge2 = c14
81
End With
End With
End If
'***** New *****
Case 4
txtName2.SetFocus
.Index = "seeker"
.Seek "=", "14"
End With
82
.Fields("Age") = ""
.Fields("I") = ""
End With
End With
End If
'****** Cancel *****
Case 5
.Index = "seeker"
.Seek "=", "14"
End With
.Fields("Age") = ""
.Fields("I") = ""
83
End With
End With
End If
'***** Exit *****
Case 6
Unload Me
End Select
End Sub

'***** Reserve *****
Case 1
txtAge3 = "" Or _
txtName3.SetFocus
Exit Sub
Else
.Index = "seeker"
.Seek "=", "15"
End With
84
.Fields("I") = ""
End With
End If
End If
'***** Check In *****
Case 2
txtAge3 = "" Or _
txtName3.SetFocus
Exit Sub
Else
.Index = "seeker"
.Seek "=", "15"
End With
End With
End If
85
End If
'***** Check Out *****
Case 3
.Index = "seeker"
.Seek "=", "15"
End With
i15 = .Fields("I")
End With
c15 = o15 - i15
.Index = "seeker"
End With
End With
End If
If c15 = 0 Then
c15 = rVD
Else
c15 = c15 * rVD
End If
lblCharge3 = c15
End With
86
End With
End If
'***** New *****
Case 4
txtName3.SetFocus
.Index = "seeker"
.Seek "=", "15"
End With
.Fields("Age") = ""
.Fields("I") = ""
End With
87
End With
End If
'****** Cancel *****
Case 5
.Index = "seeker"
.Seek "=", "15"
End With
.Fields("Age") = ""
.Fields("I") = ""
End With
End With
88
End If
'***** Exit *****
Case 6
Unload Me
End Select
End Sub

Top = 750
Left = 2490
Height = 6750
SSTab1.Tab = 0
End Sub

'************************* Room 1 ****************************
.Index = "seeker"
.Seek "=", "16"
End With
End With
End If
If s16 = "A" Then
89
End With
End If
If s16 = "R" Then
.Index = "seeker"
.Seek "=", "16"
End With
End With
End If
End If
If s16 = "U" Then
.Index = "seeker"
.Seek "=", "16"
End With
90
End With
End If
End If
If s16 = "O" Then
End With
End If
'************************* Room 2 ****************************
.Index = "seeker"
.Seek "=", "17"
End With
End With
End If
If s17 = "A" Then
91
End With
End If
If s17 = "R" Then
.Index = "seeker"
.Seek "=", "17"
End With
End With
End If
End If
If s17 = "U" Then
.Index = "seeker"
.Seek "=", "17"
End With
92
End With
End If
End If
If s17 = "O" Then
End With
End If
'************************* Room 3 ****************************
.Index = "seeker"
.Seek "=", "18"
End With
End With
End If
If s18 = "A" Then
93
End With
End If
If s18 = "R" Then
.Index = "seeker"
.Seek "=", "18"
End With
End With
End If
End If
If s18 = "U" Then
.Index = "seeker"
.Seek "=", "18"
End With
94
End With
End If
End If
If s18 = "O" Then
End With
End If
End Sub

'***** Reserve *****
Case 1
txtAge1 = "" Or _
txtName1.SetFocus
Exit Sub
Else
.Index = "seeker"
95
.Seek "=", "16"

End With
.Fields("I") = ""
End With
End If
End If
'***** Check In *****
Case 2
txtAge1 = "" Or _
txtName1.SetFocus
Exit Sub
Else
.Index = "seeker"
.Seek "=", "16"
End With
96
End With
End If
End If
'***** Check Out *****
Case 3
.Index = "seeker"
.Seek "=", "16"
End With
i16 = .Fields("I")
End With
c16 = o16 - i16
.Index = "seeker"
End With
End With
End If
If c16 = 0 Then
c16 = rVD
Else
c16 = c16 * rVD
End If
lblCharge1 = c16
97
End With
.Fields("RoomType") = "Family [Triple]"
End With
End If
'***** New *****
Case 4
txtName1.SetFocus
.Index = "seeker"
.Seek "=", "16"
End With
.Fields("Age") = ""
98
.Fields("I") = ""
End With
End With
End If
'****** Cancel *****
Case 5
.Index = "seeker"
.Seek "=", "16"
End With
.Fields("Age") = ""
.Fields("I") = ""
End With
99
End With
End If
'***** Exit *****
Case 6
Unload Me
End Select
End Sub
'***** Reserve *****
Case 1
txtAge2 = "" Or _
txtName2.SetFocus
Exit Sub
Else
.Index = "seeker"
.Seek "=", "17"
End With
.Fields("I") = ""
100
End With
End If
End If
'***** Check In *****
Case 2
txtAge2 = "" Or _
txtName2.SetFocus
Exit Sub
Else
.Index = "seeker"
.Seek "=", "17"
End With
End With
End If
End If
'***** Check Out *****
Case 3
.Index = "seeker"
.Seek "=", "17"
101
End With
i17 = .Fields("I")
End With
c17 = o17 - i17
.Index = "seeker"
End With
End With
End If
If c17 = 0 Then
c17 = rVD
Else
c1 = c17 * rVD
End If
lblCharge2 = c17
End With
102
End With
End If
'***** New *****
Case 4
txtName2.SetFocus
.Index = "seeker"
.Seek "=", "17"
End With
.Fields("Age") = ""
.Fields("I") = ""
End With
103
End With
End If
'****** Cancel *****
Case 5
.Index = "seeker"
.Seek "=", "17"
End With
.Fields("Age") = ""
.Fields("I") = ""
End With
End With
End If
'***** Exit *****
Case 6
Unload Me
End Select
104
End Sub

'***** Reserve *****
Case 1
txtAge3 = "" Or _
txtName3.SetFocus
Exit Sub
Else
.Index = "seeker"
.Seek "=", "18"
End With
.Fields("I") = ""
End With
End If
End If
'***** Check In *****
Case 2
txtAge3 = "" Or _
txtName3.SetFocus
105
Exit Sub
Else
.Index = "seeker"
.Seek "=", "18"
End With
End With
End If
End If
'***** Check Out *****
Case 3
.Index = "seeker"
.Seek "=", "18"
End With
i18 = .Fields("I")
End With
c18 = o18 - i18
.Index = "seeker"
End With
106
End With
End If
If c18 = 0 Then
c18 = rVD
Else
c18 = c18 * rVD
End If
lblCharge3 = c18
End With
End With
End If
'***** New *****
Case 4
107
txtName3.SetFocus
.Index = "seeker"
.Seek "=", "18"
End With
.Fields("Age") = ""
.Fields("I") = ""
End With
End With
End If
'****** Cancel *****
Case 5
.Index = "seeker"
.Seek "=", "18"
End With
108
.Fields("Age") = ""
.Fields("I") = ""
End With
End With
End If
'***** Exit *****
Case 6
Unload Me
End Select
End Sub
Private Sub mAbout_Click()

frmAbout.Show
End Sub
Private Sub mClients_Click()

Unload frmMasterList
frmMasterList.Show
End Sub
Private Sub MDIForm_Load()

adm = 0
Top = 0
Left = 0
109
End Sub
Private Sub mExit_Click()
If MsgBox("You are about to quit this application. Are you sure?", vbOKCancel +
vbInformation, "Confirm Logoff") = vbOK Then
End
Else
Exit Sub
End If
End Sub
Private Sub mFamilyDouble_Click()
Unload frmFamilyDouble
frmFamilyDouble.Show
End Sub
Private Sub mFamilyTriple_Click()
Unload frmFamilyTriple
frmFamilyTriple.Show
End Sub
Private Sub mmaster_Click()

DataReport3.Show
End Sub
Private Sub mroomrate_Click()

DataReport1.Show
End Sub
Private Sub mRoomRates_Click()

adm = 2
frmAdminSecurity.Show 1
End Sub
Private Sub mRoomStat_Click()

Unload frmRooms
frmRooms.Show
End Sub
Private Sub mSecurity_Click()

adm = 1
End Sub
Private Sub mStanDouble_Click()

Unload frmStanDouble
frmStanDouble.Show
End Sub
Private Sub mStanSingle_Click()
Unload frmStanSingle
frmStanSingle.Show
110
End Sub
Private Sub mstatus_Click()

DataReport2.Show
End Sub
Private Sub mVipDouble_Click()

Unload frmVipSingle
frmVipSingle.Show
End Sub
Private Sub mVipSingle_Click()
Unload frmVipDouble
frmVipDouble.Show
End Sub

frmSystemSecurity.Show 1
End Sub
Case 1
Unload frmStanDouble
Unload frmStanSingle
frmStanSingle.Show
frmStanDouble.Show
Case 2
Unload frmVipSingle
Unload frmVipDouble
frmVipSingle.Show
frmVipDouble.Show
Case 3
Unload frmFamilyDouble
Unload frmFamilyTriple
frmFamilyDouble.Show
frmFamilyTriple.Show
Case 4
frmMasterList.Show
Case 5
Unload frmRooms
frmRooms.Show
Case 6
adm = 0
Case 7
frmAbout.Show
111
Case 8
If MsgBox("You are about to quit this application. Are you sure?",
vbOKCancel + vbInformation, "Confirm Logoff") = vbOK Then
End
Else
Exit Sub
End If
End Select
End Sub

Unload Me
End Sub
Private Sub DBGrid1_Click()
End Sub

Top = 0
Left = 0
End Sub

Top = 0
Left = 0
Data1.DatabaseName = App.Path + "\" + "Status.mdb"
Data1.RecordSource = "Rooms"
End Sub

.Index = "seeker"
.Seek "=", "1"
End With
End With
If s1 = "A" Then lblSS1 = "Available"
If s1 = "R" Then lblSS1 = "Reserved"
If s1 = "U" Then lblSS1 = "Used"
If s1 = "O" Then lblSS1 = "Available"
112
End If
.Index = "seeker"
.Seek "=", "2"
End With
End With
End If
.Index = "seeker"
.Seek "=", "3"
End With
End With
End If
.Index = "seeker"
.Seek "=", "4"
End With
End With
If s4 = "A" Then lblSD1 = "Available"
If s4 = "R" Then lblSD1 = "Reserved"
If s4 = "U" Then lblSD1 = "Used"
If s4 = "O" Then lblSD1 = "Available"
End If
.Index = "seeker"
.Seek "=", "5"
End With
End With
113

End If
.Index = "seeker"
.Seek "=", "6"
End With
End With
End If
.Index = "seeker"
.Seek "=", "7"
End With
End With
If s7 = "A" Then lblVS1 = "Available"
If s7 = "R" Then lblVS1 = "Reserved"
If s7 = "U" Then lblVS1 = "Used"
If s7 = "O" Then lblVS1 = "Available"
End If
.Index = "seeker"
.Seek "=", "8"
End With
End With
End If
.Index = "seeker"
.Seek "=", "9"
End With
114

End With
End If
.Index = "seeker"
.Seek "=", "10"
End With
End With
If s10 = "A" Then lblVD1 = "Available"
If s10 = "R" Then lblVD1 = "Reserved"
If s10 = "U" Then lblVD1 = "Used"
If s10 = "O" Then lblVD1 = "Available"
End If
.Index = "seeker"
.Seek "=", "11"
End With
End With
End If
.Index = "seeker"
.Seek "=", "12"
End With
End With
End If
115
.Index = "seeker"
.Seek "=", "13"
End With
End With
If s13 = "A" Then lblFD1 = "Available"
If s13 = "R" Then lblFD1 = "Reserved"
If s13 = "U" Then lblFD1 = "Used"
If s13 = "O" Then lblFD1 = "Available"
End If
.Index = "seeker"
.Seek "=", "14"
End With
End With
End If
.Index = "seeker"
.Seek "=", "15"
End With
End With
End If
.Index = "seeker"
.Seek "=", "16"
End With
End With
If s16 = "A" Then lblFT1 = "Available"
116
If s16 = "R" Then lblFT1 = "Reserved"

If s16 = "U" Then lblFT1 = "Used"
If s16 = "O" Then lblFT1 = "Available"
End If
.Index = "seeker"
.Seek "=", "17"
End With
End With
End If
.Index = "seeker"
.Seek "=", "18"
End With
End With
End If
.Index = "seeker"
End With
frStanSingle.Caption = "Single [ " & .Fields("PerDay") & " / Day ]"
End With
End If
.Index = "seeker"
End With
frStanDouble.Caption = "Double [ " & .Fields("PerDay") & " / Day ]"
End With
117
End If
.Index = "seeker"
End With
frVipSingle.Caption = "Single [ " & .Fields("PerDay") & " / Day ]"
End With
End If
.Index = "seeker"
End With
frVipDouble.Caption = "Double [ " & .Fields("PerDay") & " / Day ]"
End With
End If
.Index = "seeker"
End With
frFamilyDouble.Caption = "Double [ " & .Fields("PerDay") & " / Day ]"
End With
End If
.Index = "seeker"
End With
frFamilyTriple.Caption = "Triple [ " & .Fields("PerDay") & " / Day ]"
End With
End If
End Sub

Case 1
Case 2
Unload Me
End Select
End Sub
118

Height = 6750
Top = 750
Left = 0
SSTab1.Tab = 0
End Sub
Private Sub SSTab1_DblClick()
End Sub

'************************* Room 4 ****************************
.Index = "seeker"
.Seek "=", "4"
End With
End With
End If
If s4 = "A" Then
119
End With
End If
If s4 = "R" Then
.Index = "seeker"
.Seek "=", "4"
End With
End With
End If
End If
If s4 = "U" Then
.Index = "seeker"
.Seek "=", "4"
End With
120
End With
End If
End If
If s4 = "O" Then
End With
End If
'************************* Room 5 ****************************
.Index = "seeker"
.Seek "=", "5"
End With
End With
End If
If s5 = "A" Then
121
End With
End If
If s5 = "R" Then
.Index = "seeker"
.Seek "=", "5"
End With
End With
End If
End If
If s5 = "U" Then
.Index = "seeker"
.Seek "=", "5"
End With
122
End With
End If
End If
If s5 = "O" Then
End With
End If
'************************* Room 6 ****************************
.Index = "seeker"
.Seek "=", "6"
End With
End With
End If
If s6 = "A" Then
123
End With
End If
If s6 = "R" Then
.Index = "seeker"
.Seek "=", "6"
End With
End With
End If
End If
If s6 = "U" Then
.Index = "seeker"
.Seek "=", "6"
End With
124
End With
End If
End If
If s6 = "O" Then
End With
End If
End Sub

'***** Reserve *****
Case 1
txtAge1 = "" Or _
txtName1.SetFocus
Exit Sub
Else
.Index = "seeker"
.Seek "=", "4"
End With
125

.Fields("I") = ""
End With
End If
End If
'***** Check In *****
Case 2
txtAge1 = "" Or _
txtName1.SetFocus
Exit Sub
Else
.Index = "seeker"
.Seek "=", "4"
End With
126

End With
End If
End If
'***** Check Out *****
Case 3
.Index = "seeker"
.Seek "=", "4"
End With
i4 = .Fields("I")
End With
c4 = o4 - i4
.Index = "seeker"
End With
rSD = .Fields("PerDay")
End With
End If
If c4 = 0 Then
c4 = rSD
Else
c4 = c4 * rSD
End If
lblCharge1 = c4
127
End With
.Fields("RoomType") = "Standard [Double]"
.Fields("RatePerDay") = rSD
End With
End If
'***** New *****
Case 4
txtName1.SetFocus
.Index = "seeker"
.Seek "=", "4"
End With
.Fields("Age") = ""
128
.Fields("I") = ""
End With
End With
End If
'****** Cancel *****
Case 5
.Index = "seeker"
.Seek "=", "4"
End With
.Fields("Age") = ""
.Fields("I") = ""
End With
129
End With
End If
'***** Exit *****
Case 6
Unload Me
End Select
End Sub
'***** Reserve *****
Case 1
txtAge2 = "" Or _
txtName2.SetFocus
Exit Sub
Else
.Index = "seeker"
.Seek "=", "5"
End With
.Fields("I") = ""
End With
130
End If
End If
'***** Check In *****
Case 2
txtAge2 = "" Or _
txtName2.SetFocus
Exit Sub
Else
.Index = "seeker"
.Seek "=", "5"
End With
End With
End If
End If
'***** Check Out *****
Case 3
.Index = "seeker"
.Seek "=", "5"
End With
131

i5 = .Fields("I")
End With
c5 = o5 - i5
.Index = "seeker"
End With
End With
End If
If c5 = 0 Then
c5 = rSD
Else
c5 = c5 * rSD
End If
lblCharge2 = c5
End With
132
End With
End If
'***** New *****
Case 4
txtName2.SetFocus
.Index = "seeker"
.Seek "=", "5"
End With
.Fields("Age") = ""
.Fields("I") = ""
End With
133
End With
End If
'****** Cancel *****
Case 5
.Index = "seeker"
.Seek "=", "5"
End With
.Fields("Age") = ""
.Fields("I") = ""
End With
End With
End If
'***** Exit *****
Case 6
Unload Me
End Select
End Sub
134

'***** Reserve *****
Case 1
txtAge3 = "" Or _
txtName3.SetFocus
Exit Sub
Else
.Index = "seeker"
.Seek "=", "6"
End With
.Fields("I") = ""
End With
End If
End If
'***** Check In *****
Case 2
txtAge3 = "" Or _
txtName3.SetFocus
Exit Sub
Else
135
.Index = "seeker"
.Seek "=", "6"
End With
End With
End If
End If
'***** Check Out *****
Case 3
.Index = "seeker"
.Seek "=", "6"
End With
i6 = .Fields("I")
End With
c6 = o6 - i6
.Index = "seeker"
End With
End With
End If
136
If c6 = 0 Then
c6 = rSD
Else
c6 = c6 * rSD
End If
lblCharge3 = c6
End With
End With
End If
'***** New *****
Case 4
137
txtName3.SetFocus
.Index = "seeker"
.Seek "=", "6"
End With
.Fields("Age") = ""
.Fields("I") = ""
End With
End With
End If
'****** Cancel *****
Case 5
.Index = "seeker"
.Seek "=", "6"
End With
138
.Fields("Age") = ""
.Fields("I") = ""
End With
End With
End If
'***** Exit *****
Case 6
Unload Me
End Select
End Sub

Height = 6750
Top = 0
Left = 0
SSTab1.Tab = 0
139
End Sub
End Sub

'************************* Room 1 ****************************
.Index = "seeker"
.Seek "=", "1"
End With
End With
End If
If s1 = "A" Then
End With
End If
If s1 = "R" Then
140
.Index = "seeker"
.Seek "=", "1"
End With
End With
End If
End If
If s1 = "U" Then
.Index = "seeker"
.Seek "=", "1"
End With
End With
End If
End If
If s1 = "O" Then
141
End With
End If
'************************* Room 2 ****************************
.Index = "seeker"
.Seek "=", "2"
End With
End With
End If
If s2 = "A" Then
End With
End If
If s2 = "R" Then
142
.Index = "seeker"
.Seek "=", "2"
End With
End With
End If
End If
If s2 = "U" Then
.Index = "seeker"
.Seek "=", "2"
End With
End With
End If
End If
If s2 = "O" Then
143
End With
End If
'************************* Room 3 ****************************
.Index = "seeker"
.Seek "=", "3"
End With
End With
End If
If s3 = "A" Then
End With
End If
If s3 = "R" Then
144
.Index = "seeker"
.Seek "=", "3"
End With
End With
End If
End If
If s3 = "U" Then
.Index = "seeker"
.Seek "=", "3"
End With
End With
End If
End If
If s3 = "O" Then
145
End With
End If
End Sub

'***** Reserve *****
Case 1
txtAge1 = "" Or _
txtName1.SetFocus
Exit Sub
Else
.Index = "seeker"
.Seek "=", "1"
End With
.Fields("I") = ""
146
End With
End If
End If
'***** Check In *****
Case 2
txtAge1 = "" Or _
txtName1.SetFocus
Exit Sub
Else
.Index = "seeker"
.Seek "=", "1"
End With
End With
End If
End If
'***** Check Out *****
Case 3
.Index = "seeker"
.Seek "=", "1"
End With
147

i1 = .Fields("I")
End With
c1 = o1 - i1
.Index = "seeker"
End With
rSS = .Fields("PerDay")
End With
End If
If c1 = 0 Then
c1 = rSS
Else
c1 = c1 * rSS
End If
lblCharge1 = c1
End With
.Fields("RoomType") = "Standard [Single]"
148
.Fields("RatePerDay") = rSS
End With
End If
'***** New *****
Case 4
txtName1.SetFocus
.Index = "seeker"
.Seek "=", "1"
End With
.Fields("Age") = ""
.Fields("I") = ""
End With
149
End With
End If
'****** Cancel *****
Case 5
.Index = "seeker"
.Seek "=", "1"
End With
.Fields("Age") = ""
.Fields("I") = ""
End With
End With
End If
'***** Exit *****
Case 6
Unload Me
End Select
End Sub
150

'***** Reserve *****
Case 1
txtAge2 = "" Or _
txtName2.SetFocus
Exit Sub
Else
.Index = "seeker"
.Seek "=", "2"
End With
.Fields("I") = ""
End With
End If
End If
'***** Check In *****
Case 2
txtAge2 = "" Or _
txtName2.SetFocus
Exit Sub
Else
151
.Index = "seeker"
.Seek "=", "2"
End With
End With
End If
End If
'***** Check Out *****
Case 3
.Index = "seeker"
.Seek "=", "2"
End With
i2 = .Fields("I")
End With
c2 = o2 - i2
.Index = "seeker"
End With
End With
End If
152
If c2 = 0 Then
c2 = rSS
Else
c2 = c2 * rSS
End If
lblCharge2 = c2
End With
End With
End If
'***** New *****
Case 4
153
txtName2.SetFocus
.Index = "seeker"
.Seek "=", "2"
End With
.Fields("Age") = ""
.Fields("I") = ""
End With
End With
End If
'****** Cancel *****
Case 5
.Index = "seeker"
.Seek "=", "2"
End With
154
.Fields("Age") = ""
.Fields("I") = ""
End With
End With
End If
'***** Exit *****
Case 6
Unload Me
End Select
End Sub

'***** Reserve *****
Case 1
txtAge3 = "" Or _
txtName3.SetFocus
Exit Sub
Else
.Index = "seeker"
155
.Seek "=", "3"

End With
.Fields("I") = ""
End With
End If
End If
'***** Check In *****
Case 2
txtAge3 = "" Or _
txtName3.SetFocus
Exit Sub
Else
.Index = "seeker"
.Seek "=", "3"
End With
156
End With
End If
End If
'***** Check Out *****
Case 3
.Index = "seeker"
.Seek "=", "3"
End With
i3 = .Fields("I")
End With
c3 = o3 - i3
.Index = "seeker"
End With
End With
End If
If c3 = 0 Then
c3 = rSS
Else
c3 = c3 * rSS
End If
lblCharge3 = c3
157
End With
End With
End If
'***** New *****
Case 4
txtName3.SetFocus
.Index = "seeker"
.Seek "=", "3"
End With
.Fields("Age") = ""
158
.Fields("I") = ""
End With
End With
End If
'****** Cancel *****
Case 5
.Index = "seeker"
.Seek "=", "3"
End With
.Fields("Age") = ""
.Fields("I") = ""
End With
159
End With
End If
'***** Exit *****
Case 6
Unload Me
End Select
End Sub
Dim i As Integer
If txtUsername = "admin" And txtPassword = "admin" Then
i=0
Unload Me
Else
If txtUsername = "" Or txtPassword = "" Then
MsgBox "Please fill in the boxes!", vbCritical, "Security Error"
Exit Sub
Else
.Index = "seeker"
End With
pass = .Fields("Password")
End With
If txtPassword = pass Then
i=0
Unload Me
Else
If MsgBox("Invalid password!", vbCritical + vbRetryCancel, "Access
txtPassword = ""
txtPassword.SetFocus
Exit Sub
Else
End
160
End If
End If
Else
If MsgBox("Invalid username!", vbCritical + vbRetryCancel, "Access
txtUsername = ""
Exit Sub
Else
End
End If
End If
End If
End If
End Sub

End
End Sub

i=1
End Sub
Private Sub Form_Unload(Cancel As Integer)

'Set frmSystemSecurity = Nothing
Cancel = i
End Sub

End Sub
Private Sub txtPassword_KeyDown(KeyCode As Integer, Shift As Integer)

If KeyCode = 13 Then Command1_Click
If KeyCode = 27 Then End
End Sub
Private Sub txtUsername_KeyDown(KeyCode As Integer, Shift As Integer)
If KeyCode = 27 Then End
End Sub

Top = 750
161
Left = 2490
Height = 6750
SSTab1.Tab = 0
End Sub
End Sub

'************************* Room 1 ****************************
.Index = "seeker"
.Seek "=", "10"
End With
End With
End If
If s10 = "A" Then
162
End With
End If
If s10 = "R" Then
.Index = "seeker"
.Seek "=", "10"
End With
End With
End If
End If
If s10 = "U" Then
.Index = "seeker"
.Seek "=", "10"
End With
End With
End If
163
End If
If s10 = "O" Then
End With
End If
'************************* Room 2 ****************************
.Index = "seeker"
.Seek "=", "11"
End With
End With
End If
If s11 = "A" Then
164
End With
End If
If s11 = "R" Then
.Index = "seeker"
.Seek "=", "11"
End With
End With
End If
End If
If s11 = "U" Then
.Index = "seeker"
.Seek "=", "11"
End With
End With
165
End If
End If
If s11 = "O" Then
End With
End If
'************************* Room 3 ****************************
.Index = "seeker"
.Seek "=", "12"
End With
End With
End If
If s12 = "A" Then
166
End With
End If
If s12 = "R" Then
.Index = "seeker"
.Seek "=", "12"
End With
End With
End If
End If
If s12 = "U" Then
.Index = "seeker"
.Seek "=", "12"
End With
167
End With
End If
End If
If s12 = "O" Then
End With
End If
End Sub

'***** Reserve *****
Case 1
txtAge1 = "" Or _
txtName1.SetFocus
Exit Sub
Else
.Index = "seeker"
.Seek "=", "10"
End With
168
.Fields("I") = ""
End With
End If
End If
'***** Check In *****
Case 2
txtAge1 = "" Or _
txtName1.SetFocus
Exit Sub
Else
.Index = "seeker"
.Seek "=", "10"
End With
End With
169
End If
End If
'***** Check Out *****
Case 3
.Index = "seeker"
.Seek "=", "10"
End With
i10 = .Fields("I")
End With
c10 = o10 - i10
.Index = "seeker"
End With
End With
End If
If c10 = 0 Then
c10 = rVD
Else
c10 = c10 * rVD
End If
lblCharge1 = c10
End With
170
.Fields("RoomType") = "V.I.P. [Double]"
End With
End If
'***** New *****
Case 4
txtName1.SetFocus
.Index = "seeker"
.Seek "=", "10"
End With
.Fields("Age") = ""
.Fields("I") = ""
171
End With
End With
End If
'****** Cancel *****
Case 5
.Index = "seeker"
.Seek "=", "10"
End With
.Fields("Age") = ""
.Fields("I") = ""
End With
172
End With
End If
'***** Exit *****
Case 6
Unload Me
End Select
End Sub
'***** Reserve *****
Case 1
txtAge2 = "" Or _
txtName2.SetFocus
Exit Sub
Else
.Index = "seeker"
.Seek "=", "11"
End With
.Fields("I") = ""
End With
End If
End If
173
'***** Check In *****

Case 2
txtAge2 = "" Or _
txtName2.SetFocus
Exit Sub
Else
.Index = "seeker"
.Seek "=", "11"
End With
End With
End If
End If
'***** Check Out *****
Case 3
.Index = "seeker"
.Seek "=", "11"
End With
i11 = .Fields("I")
End With
174
c11 = o11 - i11

.Index = "seeker"
End With
End With
End If
If c11 = 0 Then
c11 = rVD
Else
c1 = c11 * rVD
End If
lblCharge2 = c11
End With
175
End With
End If
'***** New *****
Case 4
txtName2.SetFocus
.Index = "seeker"
.Seek "=", "11"
End With
.Fields("Age") = ""
.Fields("I") = ""
End With
End With
End If
'****** Cancel *****
176
Case 5
.Index = "seeker"
.Seek "=", "11"
End With
.Fields("Age") = ""
.Fields("I") = ""
End With
End With
End If
'***** Exit *****
Case 6
Unload Me
End Select
End Sub

'***** Reserve *****
Case 1
177
txtAge3 = "" Or _
txtName3.SetFocus
Exit Sub
Else
.Index = "seeker"
.Seek "=", "12"
End With
.Fields("I") = ""
End With
End If
End If
'***** Check In *****
Case 2
txtAge3 = "" Or _
txtName3.SetFocus
Exit Sub
Else
.Index = "seeker"
.Seek "=", "12"
End With
178

End With
End If
End If
'***** Check Out *****
Case 3
.Index = "seeker"
.Seek "=", "12"
End With
i12 = .Fields("I")
End With
c12 = o12 - i12
.Index = "seeker"
End With
End With
End If
If c12 = 0 Then
c12 = rVD
Else
179
c12 = c12 * rVD

End If
lblCharge3 = c12
End With
End With
End If
'***** New *****
Case 4
txtName3.SetFocus
.Index = "seeker"
180
.Seek "=", "12"

End With
.Fields("Age") = ""
.Fields("I") = ""
End With
End With
End If
'****** Cancel *****
Case 5
.Index = "seeker"
.Seek "=", "12"
End With
.Fields("Age") = ""
181
.Fields("I") = ""
End With
End With
End If
'***** Exit *****
Case 6
Unload Me
End Select
End Sub

Height = 6750
Top = 0
Left = 2490
SSTab1.Tab = 0
End Sub
Private Sub frRoom1_DragDrop(Source As Control, X As Single, Y As Single)
End Sub
182

'************************* Room 1 ****************************
.Index = "seeker"
.Seek "=", "7"
End With
End With
End If
If s7 = "A" Then
End With
End If
If s7 = "R" Then
.Index = "seeker"
.Seek "=", "7"
End With
183
End With
End If
End If
If s7 = "U" Then
.Index = "seeker"
.Seek "=", "7"
End With
End With
End If
End If
If s7 = "O" Then
184
End With
End If
'************************* Room 2 ****************************
.Index = "seeker"
.Seek "=", "8"
End With
End With
End If
If s8 = "A" Then
End With
End If
If s8 = "R" Then
.Index = "seeker"
.Seek "=", "8"
End With
185
End With
End If
End If
If s8 = "U" Then
.Index = "seeker"
.Seek "=", "8"
End With
End With
End If
End If
If s8 = "O" Then
186
End With
End If
'************************* Room 3 ****************************
.Index = "seeker"
.Seek "=", "9"
End With
End With
End If
If s9 = "A" Then
End With
End If
If s9 = "R" Then
.Index = "seeker"
.Seek "=", "9"
End With
187
End With
End If
End If
If s9 = "U" Then
.Index = "seeker"
.Seek "=", "9"
End With
End With
End If
End If
If s9 = "O" Then
188
End With
End If
End Sub

'***** Reserve *****
Case 1
txtAge1 = "" Or _
txtName1.SetFocus
Exit Sub
Else
.Index = "seeker"
.Seek "=", "7"
End With
.Fields("I") = ""
End With
End If
End If
'***** Check In *****
Case 2
189
txtAge1 = "" Or _
txtName1.SetFocus
Exit Sub
Else
.Index = "seeker"
.Seek "=", "7"
End With
End With
End If
End If
'***** Check Out *****
Case 3
.Index = "seeker"
.Seek "=", "7"
End With
i7 = .Fields("I")
End With
c7 = o7 - i7
190
.Index = "seeker"
End With
rVS = .Fields("PerDay")
End With
End If
If c7 = 0 Then
c7 = rVS
Else
c7 = c7 * rVS
End If
lblCharge1 = c7
End With
.Fields("RoomType") = "V.I.P. [Single]"
.Fields("RatePerDay") = rVS
End With
191
End If
'***** New *****
Case 4
txtName1.SetFocus
.Index = "seeker"
.Seek "=", "7"
End With
.Fields("Age") = ""
.Fields("I") = ""
End With
End With
End If
'****** Cancel *****
Case 5
192
.Index = "seeker"
.Seek "=", "7"
End With
.Fields("Age") = ""
.Fields("I") = ""
End With
End With
End If
'***** Exit *****
Case 6
Unload Me
End Select
End Sub
'***** Reserve *****
Case 1
txtAge2 = "" Or _
193

txtName2.SetFocus
Exit Sub
Else
.Index = "seeker"
.Seek "=", "8"
End With
.Fields("I") = ""
End With
End If
End If
'***** Check In *****
Case 2
txtAge2 = "" Or _
txtName2.SetFocus
Exit Sub
Else
.Index = "seeker"
.Seek "=", "8"
End With
194
End With
End If
End If
'***** Check Out *****
Case 3
.Index = "seeker"
.Seek "=", "8"
End With
i8 = .Fields("I")
End With
c8 = o8 - i8
.Index = "seeker"
End With
End With
End If
If c8 = 0 Then
c8 = rVS
Else
c8 = c8 * rVS
End If
lblCharge2 = c8
195
End With
End With
End If
'***** New *****
Case 4
txtName2.SetFocus
.Index = "seeker"
.Seek "=", "8"
End With
196
.Fields("Age") = ""
.Fields("I") = ""
End With
End With
End If
'****** Cancel *****
Case 5
.Index = "seeker"
.Seek "=", "8"
End With
.Fields("Age") = ""
.Fields("I") = ""
197
End With
End With
End If
'***** Exit *****
Case 6
Unload Me
End Select
End Sub

'***** Reserve *****
Case 1
txtAge3 = "" Or _
txtName3.SetFocus
Exit Sub
Else
.Index = "seeker"
.Seek "=", "9"
End With
198
.Fields("I") = ""
End With
End If
End If
'***** Check In *****
Case 2
txtAge3 = "" Or _
txtName3.SetFocus
Exit Sub
Else
.Index = "seeker"
.Seek "=", "9"
End With
End With
199
End If
End If
'***** Check Out *****
Case 3
.Index = "seeker"
.Seek "=", "9"
End With
i9 = .Fields("I")
End With
c9 = o9 - i9
.Index = "seeker"
End With
End With
End If
If c9 = 0 Then
c9 = rVS
Else
c9 = c9 * rVS
End If
lblCharge3 = c9
End With
200
End With
End If
'***** New *****
Case 4
txtName3.SetFocus
.Index = "seeker"
.Seek "=", "9"
End With
.Fields("Age") = ""
.Fields("I") = ""
End With
201
End With
End If
'****** Cancel *****
Case 5
.Index = "seeker"
.Seek "=", "9"
End With
.Fields("Age") = ""
.Fields("I") = ""
End With
202
End With
End If
'***** Exit *****
Case 6
Unload Me
End Select
End Sub
Public i As Integer
Public i1 As Integer
Public o1 As Integer
203
Public c1 As Currency
Public s1 As String
Public s2 As String
Public s3 As String
Public s4 As String
Public s5 As String
Public s6 As String
Public s7 As String
Public s8 As String
Public s9 As String
Public s10 As String
Public rSS As Currency

Public rSD As Currency
Public rVS As Currency
Public rVD As Currency
Public rFD As Currency
Public rFT As Currency
Public adm As Integer
204
Public user As String

Public pass As String
205
APPENDIXH
DATA DICTIONARY
206
APPENDIX I
TECHNICAL, OPERATIONAL AND ECONOMICAL
FEASIBILITIES
The researchers have conducted economical, technical, and operational
feasibilities to determine the feasibility of the system. The researchers would like
to know whether the system is technically feasible or not.
Technical Feasibility
The technical feasibility is conducted to support the practicality of a
specific technical solution and the availability of technical resource and expertise.
Technically, the proposed system is feasible since both the hardware and
software requirements needed to run the proposed system is already available in

207
the market. Below are the minimum hardware and software specification required
by the proposed system.
Hardware Specification
Intel Core 2 Dou 1.86GHz 12,134.00
17” Monitor 9,546.00
80GB HDD IDE 2,800.00
512MB RAM Memory 3,000.00
FX 550 (Video Card) 3,125.00
DVD/CD Writer & Rewriter 2,110.00
Keyboard 530.00
TOTAL PHP 33, 245.00
Economical Feasibility
The economic feasibility is measured and estimated based on the
financial aspect of the proposed system. The basic resources to consider are the
cost, time of the system study and estimated cost of hardware and cost of
package software / software development.
The proposed system is economically feasible as it does not cost a large
amount of money. The estimated costs of the proposed system are as follows:
Software Developing Cost

208
System Development 37,000.00
Systems Maintenance 800.00
Ink 295.00
Bond Paper 350.00
TOTAL P38,445.00
Operational Feasibility
The researchers proposed system is feasible. Since employees
and the front desk staff of Aloha Inland Resort isa computer literate wherein they
can efficiently and accurately process booking or reservations and billings.

209
APPENDIX J
EXPERT AND USER ACCEPTANCE SHEETS

210
APPENDIX K
INSTALLATION GUIDE
To install the proposed system, please follow the hereunder instructions
ready for reference:
1. Insert the installation disc to the compact disk drive or dvd drive.
2. Locate the set-up.exe and click to start the installation process.

211
3. After successfully clicking the setup.exe, the installation begins.
4. Click the installation button to install the system in your computer.
5. The system shall install necessary files, registries and other
components in your computer. Until all files are successfully installed.
CURRICULUM VITAE
PERSONAL INFORMATION
NAME: LIEZL SURIGAO GERONDIO

DATE OF BIRTH: JANUARY 1, 1991
PLACE OF BIRTH: BOBONGON STO.TOMAS DAVAO DEL NORTE
HOME ADDRESS: PUROK1-D BOBONGON, STO.TOMAS DAVAO DEL NORTE
212
EDUCATIONAL ATTAINMENT
ELEMENTARY: BOBONGON ELEMENTARY SCHOOL

SECONDARY: STO.TOMAS NATIONAL HIGH SCHOOL
TERTIARY: BUKIDNON STATE UNIVERSITY
COURSE: BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY
ORGANIZATION AFFILIATION:
*KNOWLEDGE ENHANCEMENT IN INFORMATION TECHNOLOGY

*STUDENT BODY ORGANIZATION/ SSC
*CHRONICLERS WEB ORGANIZATION
CURRICULUM VITAE
NAME: VERONICA DELA TORRE ASILO

DATE OF BIRTH: OCTOBER 2, 1990
PLACE OF BIRTH: TANGLAW B.E DUJALI
HOME ADDRESS: PUROK AB, BLOCK 4 LOT 1, ESTELA HOMES
SUBD. STO.TOMAS DAVAO DEL NORTE
213
ELEMENTARY: MAGWAWA ELEMENTARY SCHOOL

ORGANIZATION AFFILIATION

*CHRONICLERS WEB ORGANIZATION
CURRICULUM VITAE
NAME: CATHERINE BUHAWI GETIGAN

DATE OF BIRTH: OCTUBER 19, 1989
PLACE OF BIRTH: FD. RD#2 TIBAL-OG, STO.TOMAS DAVAO DEL NORTE
HOME ADDRESS: PUROK 6C, FD. RD#2 TIBAL-OG, STO.TOMAS DAVAO DEL NORTE
214
ELEMENTARY: STO.TOMAS ELEMENTARY SCHOOL

ORGANIZATION AFFILIATION

CURRICULUM VITAE
NAME: JENNYLN PURIGAY GUMANOY

DATE OF BIRTH: MAY 21, 1987
PLACE OF BIRTH: PANTARON, STO.TOMAS DAVAO DEL NORTE
HOME ADDRESS: PANTARON, STO.TOMAS DAVAO DEL NORTE
215
ELEMENTARY: PANTARON ELEMENTARY SCHOOL
SECONDARY: KINMAYAN NATIONAL HIGH SCHOOL

CURRICULUM VITAE
NAME: MILYN B. TORRES

DATE OF BIRTH: FEBRUARY 14, 1991
PLACE OF BIRTH: SAYON, SANTA JOSEFA AGUSAN DEL SUR
HOME ADDRESS: PUROK 6 NEW KATIPUNAN, SANTA JOSEFA AGUSAN DEL SUR
216
ELEMENTARY: SAYON ELEMENTARY SCHOOL

STA. JOSEFA, AGUSAN DEL SUR
SECONDARY: STA. JOSEFA NATIONAL HIGH SCHOOL
STA. JOSEFA, AGUSAN DEL SUR
STO. TOMAS EXTERNAL STUDIES CENTER
STO. TOMAS DAVAO DEL NORTE


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1

The researchers of this study aimed to develop a computerized

entitled “AUTOMATED HOTEL RESERVATION AND BILLING SYSTEM” of

which it would provide efficiency and accuracy on the management of records of

the said establishment.

reservations and of payments or billings. Challenged with problems existed in

their manual system of transactions, the researchers identified the problems,

efficient in all the transactions involved in the hotel.

Thus, the researchers proposed that an automated Hotel Reservation and

Billing System be developed to replace the manual system of transactions in the

THE PROBLEM AND ITS SETTING

Peoplehavealwaystraveled,whetheritisto discovernewplaces, conquer

elfto thechangingneedsof thetraveler(p. 10)”

A hotel is a business establishment that offers a short-term lodging which

hotel as a business establishment has brought an enormous change in the lives

Thus, giving ofaccommodationisa“people”business.

Computerautomations using Hotel Reservation and Billing

sizesfoundthesesystemscosteffectiveand userfriendly. Today,there

eservationsand billingsthat canbecompletedquicklyandwithlesserror. It is worth

It is on this idea that the researchers would like to create a reservation

system in hotel to fast track booking and reservations from expected

BACKGROUND OF THE STUDY

Aloha Inland Resort is one of the medium-sized hotels located at

Hipolito Lomboy. Aloha Inland Resort was built to be a classy amusement

function hall and a restaurant for events and special gatherings.

facility in Santo Tomas. Hence, Aloha Inland Resort was built.

Aloha Inland Resort offers hotel accommodations with affordable rates.

Each room type is classified according to its inclusive amenities such as

television, aircondition unit, telephone, tables and the like.

ROOM TYPE ROOM RATE

Table 1. Aloha Inland Resort Room Type and Room Rates

inaccuracy of records specifically in billings, guests’ reservations, room

Resort. Challenged by these problems, the researchers are prompted to

undertake this study.

STATEMENT OF THE PROBLEM

Generally, this study was focused on the management of records

relation to room recordings, billings, guests’ reservations, room assignments,

performance of Aloha Inland Resort in Sto. Tomas, Davao del Norte.

2. What is the extent of manualprocessing of reservation and billing when

its operations when analyzed according to:

3.1 Efficiency, and

4. What is the respondent’s level of perception towards manual hotel

reservation and billing system when analyzed according to:

4.1 Efficiency, and

REVIEW OF RELATED LITERATURE AND STUDIES

Many articles were perused, reviewed and validated by the researcher

and information relevant to the conduct of the study.

The following literature and studies were considered related to the

presentstudy, hence it was included in this chapter.

Corporate Reservation Systems (CRS) is an independent agency used

booking changes, confirmations, etc. needed to be communicated to both hotels

had to be capable of coping with thousands of messages a day.

Embassy Suites Niagara Falls,the largest Falls’ view hotel tower,used

GuestServe Online Reservations Systemsfor online hotel reservations,

reservations tracking and mass mailing services. GuestServe Online

Reservations system is the primary solution as both Merlin Metrics and

Ripplemail have been designed to work in conjunction for the purpose of

processing millions of dollars in hotel reservations. In short, Merlin Metrics tracks

past guests and mailing list members.

Hotel El Mirador in Rocky Point Mexico is a beachfront hotel with

approximately 60 rooms. With the potential to be the most sophisticated property

management software that can be managed remotely. The administrative team

increasing number of reservations, they decided and they needed an enhanced