Who Should Attend Contacts

Workplace professionals in areas related to operations, productivity, Penn State DuBois

and performance improvement, who want to develop or update Contact: Diana Ricotta
their knowledge and skills, and help their organization continually
improve to enhance its competitiveness. The series is recommended
E-mail: dricotta@psu.edu
College Place Lean-Sigma
for teams responsible for planning and leading performance
improvement projects.
DuBois PA 15801
Phone: 814-375-4718 Implementation
The Penn State Experience
Penn State Continuing Education is a leader in researching best
Penn State Greater Series (9 credits)
Allegheny
practices in leadership, process improvement, management, and team Contact: Dr. Rosemarie Piccioni
development. For more than a century, we’ve helped companies and E-mail: rup12@psu.edu — Eliminate waste, reduce
organizations achieve positive results—developing their leadership, 4000 University Drive costs, and improve efficiency
honing employees’ skills, improving operations, and maintaining a McKeesport PA 15132 in your organization.
competitive edge in the ever-changing global economy. Phone: 412-675-9045
— Enhance your skills in process
improvement, supervisory
Penn State Hazleton
leadership, and project
Contact: Sally McGuire
management.
E-mail: sam34@psu.edu
76 University Drive — Apply what you’ve learned
*Our videoconferencing system is built with one goal—to
Hazleton PA 18202 immediately in your
deliver a quality education experience. At a live site, you will be
Phone: 570-450-3053 workplace.
with other students and an instructor. If you enroll in a course
at a videoconferencing site, a teaching assistant will operate — Available at a Penn State
Penn State University Park
the equipment to ensure that you have a high-quality learning location near you: DuBois,
Contact: Recruitment and
experience. Penn State’s state-of-the-art videoconferencing Greater Allegheny, Hazleton,
Admissions Services
facilities will allow you to learn along with adult students and University Park and York.
E-mail:
instructors at multiple locations.
psu4you@outreach.psu.edu
128 Outreach Building
University Park PA 16802 Penn State in your career—It Shows
Phone: 814-865-5403 or
800-252-3592

Penn State York

First course starts March 16! Contact: Jeff Warner
E-mail: jww10@psu.edu
To register, contact Jeff Warner at jww10@psu.edu or 1031 Edgecomb Avenue
717-771-4105. York PA 17403
Phone: 717-771-4105

First course starts

March 16!
To register, contact

1031 Edgecomb Avenue

Jeff Warner at
jww10@psu.edu
or 717-771-4105.

York PA 17403
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 Courses for Lean-Sigma Course objectives/outcomes:
Learn Critical Competencies to Support Performance Improvement Initiatives — Recognize the important role and function of leadership in
Implementation Series sustaining performance improvement initiatives
The Lean-Sigma Implementation series consists of three 3-credit courses that include content aligned with the competencies
— Develop proficiency in competency areas important for successful
considered most vital for supporting sustainable initiatives in performance improvement. The series will use projects that focus Course 1: leadership
on your organization-specific initiatives. Lean-Sigma for Professionals
— Apply effective problem solving, conflict resolution, and coaching
Applying Proven Process Improvement Tools and
skills
Each course is offered in an accelerated seven-week format, and designed so that you can complete all three courses in just Techniques to Improve Performance (WF ED 497X)
six months. It is taught in a convenient format, combining face-to-face sessions with videoconferences and online instruction — Demonstrate ability to facilitate a collaborative virtual team
Whether you work in business, manufacturing, service, education,
environment using technology
by industry-experienced instructors. or government, this course can show you how to apply essential
lean and six sigma concepts to “get better, get faster, and get — Practice effective communication and presentation skills
After completing this program series, you can be ready to: cheaper.” The content draws on established methodologies to — Identify opportunities for improvement
guide you through the steps of process improvement, focusing
—identify performance improvement opportunities and develop plans to advance your organization’s competitiveness on how to work with others to “map” the process; eliminate
unnecessary work; and improve effectiveness and profitability. You
Course 3:
are encouraged to bring projects from your organization and apply Project Management for Professionals
—employ methodologies for continuous performance improvement in your organization Building Your Portfolio of Projects and Implementation Plans
the program’s tools and techniques.
(WF ED 498X)
—apply the tools and techniques to selected Lean-Sigma projects Course objectives/outcomes:
If you lead or participate in projects, this hands-on course can help
— Learn a systematic approach to process improvement you work more effectively to bring in projects “on time” and “within
—communicate, build teams, and enhance your skills to effectively lead and facilitate change in your workplace
— Build competencies in documenting work and evaluating budget.” You’ll take a project from the planning, scheduling, and
—apply project management tools and techniques to your organization’s projects processes budgeting stages to the operational stages of controlling performance,
managing teams, and communicating effectively. You are encouraged
— Build skills in problem analysis, creativity, problem solving, to identify projects from your organization and work in small teams
—work in small teams to build a portfolio of projects and implementation plans to support your organization’s goals cost analysis to apply the program’s tools and techniques. Your team will build an
— Improve product and service quality through defect prevention overarching program plan composed of the improvement projects and
and reduction project implementation plans.
The Lean-Sigma Implementation Series — Reduce cycle times by removing nonvalue steps Course objectives/outcomes:
— Eliminate waste and reduce rework
— Understand and apply project management concepts and
— Improve processes and reduce costs to increase ROI techniques
Lean-Sigma Leadership Project Management Implementation
Dates: Wednesday, March 16–April 27 — Develop the skills to work successfully in a project team
for Professionals Competencies for Professionals Time: 6:00–9:00 p.m.
for Professionals — Identify and build a program initiative pipeline and implementation
Live site: University Park
plans for work-related projects
*Via videoconference: DuBois, Greater Allegheny, Hazleton,
Essential lean and Leadership, Planning, task and Apply skills to advance — Employ project manager skills to accomplish project objectives
and York
six sigma concepts to communications, team project identification, your organization’s
— Develop a work breakdown structure and network diagram of
improve the speed,
quality, and consistency
+ building, performance
mgmt., and more.
+ scheduling, budgets,
control, and more
= competitiveness.
Course 2: activity dependencies
Leadership Competencies for Professionals — Prepare a project schedule and budget and identify critical activities
of a process and more.
Facilitating Performance Improvement Change Initiatives — Identify and assess project risks
(WF ED 498X)
Lean-Sigma Projects Performance Portfolio of Projects Green Belt Certificate — Monitor and control project progress using earned value of work
of Completion This course focuses on helping you develop skills to achieve accomplished
Management and Implementation
success: fostering teamwork and cooperation; building
Plans interpersonal relationships; and enhancing techniques for
— Enhance communication among project stakeholders
communication, problem solving, and ethical decision making. You Apply the skills to advance your organization’s competitiveness
are encouraged to bring projects from your organization and apply and also earn a “Lean-Sigma Green Belt” Certificate of
By successfully completing all three courses in the series, you can earn credits toward a degree from Penn State. the program’s tools and techniques. Completion.