INSTALL AND CONFIGURE COMPUTER SYSTEMS

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 Table of Contents
Page

Front Page..............................................

Table of Contents.........................
What is a
CBLM?............................
List of
Competencies(Compute
r Systems Servicing
NCII)...........................................
Module content............................
Learning
Experiences(LO1-
ASSEMBLE
COMPUTER
HARDWARE)............................
Information sheets 1.1-
1(Occupational Health and
Safety Procedures)...................................
Self-Check 1.1-1.......................................
Answer Key 1.1-1.....................................
Information sheets 1.1-
2(Types of Computers)....................
19
Self-Check 1.1-2.......................................
Answer Key 1.1-2.....................................
Video Clip 1.1-3(Parts of a
Computer)................................................
Self-Check 1.1-3.......................................
Answer Key 1.1-3.....................................
Information sheets 1.1-
4(Computer peripherals)..................
34
Self-Check 1.1-4.....................
36
Answer Key 1.1-4...................
Information sheets 1.1-
4(Testing Tools &
Equipment)........................................
Self-Check 1.1-4.......................................
Answer Key 1.1-4.....................................

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Video Clip 1.1-5(Desktop Computer Assembly)...........................................
Job Sheet 1.1-5.....................................................................................................
Performance Criteria
Checklist 1.1-5....................................................................................................
Learning Experiences(LO2-PREPARE INSTALLER).......................................
Video Clip 1.2-1(Portable OS)...................................................................................
Job Sheet 1.2-1.....................................................................................................
Performance Criteria Checklist 1.2-1..................................................................
Information sheets 1.2-2(Types of Software)...........................................................
Self-Check 1.2-2....................................................................................................
Answer Key 1.2-2..................................................................................................

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 Learning Experiences(LO3-INSTALL OS&DRIVERS FOR PERIPHERALS &
DEVICES).........................................................................69
Information sheets 1.3-1(Types of Operating System)............................................70-74
Self-Check 1.3-1....................................................................................................75
Answer Key 1.3-1..................................................................................................76
Video Clip 1.3-2(Operating System Installation).......................................................77
Job Sheet 1.3-2.....................................................................................................78
Performance Criteria Checklist 1.3-2..................................................................79
Video Clip 1.3-2(Driver Installation)..........................................................................80
Job Sheet 1.3-2.....................................................................................................81
Performance Criteria Checklist 1.3-2..................................................................82
Learning Experiences(LO4-INSTALL APPLICATION SOFTWARE)............86
Video Clip 1.4-1(Application Software Installation)..................................................87
Job Sheet 1.4-1.....................................................................................................88
Performance Criteria Checklist 1.4-1..................................................................89
Learning Experiences(LO5-CONDUCT TESTING & DOCUMENTATION) .93
Information Sheets 1.5-1(Stress Testing Procedures)...............................................94-95
Self-Check 1.5-1..................................................................................................96
Answer Key 1.5-1................................................................................................97
Completion Instructions.............................................................................................98

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 What is a CBLM?
A CBLM is a printed instructional aid that:

 provide trainers with guidance and resources for conducting or supporting

learning activities

 serve as guide or resource for ‘self-paced’ learning

 providing learners and assessors with resources for understanding and

completing assessments

HOW TO USE THIS COMPETENCY BASED LEARNING

MATERIAL
Welcome to the Module “INSTALL AND CONFIGURE COMPUTER
SYSTEMS”. This module contains training materials and activities for you
to complete.

You are required to go through a series of learning activities in order

to complete each of the learning outcomes of the module. In each learning
outcome there are Information Sheets, Self-checks, Task Sheets and
Job Sheets.

(Reference Materials for further reading to help you better

understand the required activities. Follow these activities on your own and
answer the self-check at the end of each learning activity.

If you have questions, don’t hesitate to ask your facilitator for assistance.

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 COMPUTER SYSTEMS SERVICING NC II
COMPETENCY-BASED LEARNING
MATERIALS

List of Competencies

No. Unit of Competency Module Title Code

INSTALL AND INSTALL AND

1. CONFIGURE CONFIGURE ELC724331
COMPUTER SYSTEMS COMPUTER SYSTEMS

SET-UP SET-UP ELC724332

2.
COMPUTER COMPUTER
NETWORKS NETWORKS

SET-UP SET-UP ELC724333

3.
COMPUTER COMPUTER
SERVERS SERVERS

MAINTAIN AND MAINTAIN AND

4. REPAIR COMPUTER REPAIR COMPUTER ELC724334
SYSTEMS AND SYSTEMS AND
NETWORKS NETWORKS

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 MODULE CONTENT

UNIT OF COMPETENCY : INSTALL AND CONFIGURE COMPUTER SYSTEMS

UNIT MODULE : INSTALLING AND CONFIGURING COMPUTER

SYSTEMS

MODULE DESCRIPTOR : This unit covers the outcomes required in installing

and configuring desktop and workstation computers
systems. It consists of competencies to assemble
computer hardware, install operating system and
drivers for peripherals/devices, and install application
software as well as to conduct testing and
documentation.

NOMINAL DURATION : 40 hours

QUALIFICATION LEVEL : NC II

PREREQUISITE :

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module the students/trainees must be able to:

LO1. Assemble computer hardware

LO2. Prepare installer
LO3. Install operating system and drivers for peripherals/ devices
LO4. Install application software
LO5. Conduct testing and documentation

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LO1. ASSEMBLE COMPUTER HARDWARE

ASSESSMENT CRITERIA:
1. Unit assembly is planned and prepared to ensure OH&S policies and
procedures are followed in accordance with systems requirements
2. Materials necessary to complete the work are identified and obtained in
accordance with established procedures and checked against systems
requirements
3. Tools, equipment and testing devices needed to carry out the installation
work are obtained in accordance with established procedures and checked
for correct operation and safety
4. Computer hardware is assembled in accordance with established
procedures and systems requirements
5. Basic-input-output-system (BIOS) configuration is performed in
accordance with hardware requirements.

CONTENTS:
 OHS Procedures
 Types of Computers
 Parts of a Computer
 Computer Peripherals
 Testing Tools and Equipment
 Computer Assembly Procedures

CONDITIONS:
The students/trainees must be provided with the following:

 OH&S policies and procedures

- Occupational Health and Safety Laws
- Personal Safety
- Workplace Hazards
- Environment Laws
-
 Tools, equipment and testing devices
- Protective eyewear
- Digital multi-meter
- Wire stripper with bolt cutter
- Pliers (assorted)
- Screw drivers (assorted)
- Soldering iron

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- Desoldering tool

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 - Allen wrench (0.05 – 0.25 inch)
- Flashlight
- IC insertion/extraction tool
- Mirror (inspection)
- RS 232 pin insertion/extraction tool
- Sharp pointed tweezers
- Antistatic wrist wrap
- LAN Tester
- Crimping tools
-
 Computer hardware
- Motherboard
- Hard disk
- Video card
- Sound card
- Memory modules
- Power supply
- Cables and cords
- Optical disc drives

 Operating system
- Windows
- MAC OS X
- Linux

 Established installation procedures

- Automatic installation
- Custom installation
- Installation from optical devices
- Installation from portable devices
- Installation via network

 Peripherals/devices
- Printer
- Scanner
- Interface cards
- TV tuner
- video card
- sound card

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  Application software
- Productivity tools
- Utilities
- Anti-virus
- Virtualization software
- Disk management software
- Optical disk burning tool
- Games

 Stress test
- processor
- video card
- memory
- hard disk

METHODOLOGIES:
 Lecture-demonstration
 Self-paced instruction
 Group discussion

ASSESSMENT METHODS:
 Hands-on
 Direct observation
 Practical demonstration

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 Learning Experiences
Learning Outcome 1 (Assemble Computer Hardware)

Learning Activities Special Ins

 Read Information Sheet 1.1-1 on OHS

Procedures
In this learning outco
 Answer self-check 1.1-1 prepare the equipme
 Compare answers with answer materials needed.
key 1.1-1
 Read Information Sheet 1.1-2 on Types To be able to do this
of Computers understand the safet
 Answer self-check 1.1-2 basic term, concepts
 Compare answers with answer key characteristics of PC
1.1-2 components. Familia
 View Video Clip 1.1-3 on Parts of a various computer sys
Computer and peripherals.
 Answer self-check 1.1-3
 Compare answers with answer key
Read information sh
1.1-3
video clips and answ
 Read Information Sheet 1.1-4 on checks, You must get
Computer peripherals
answers, if not read t
 Answer self-check 1.1-4 sheet again before pr
 Compare answers with answer key next activity.
1.1-4
 Read Information Sheet 1.1-5 on
Testing tools and Equipment
Perform the job shee
 Answer self-check 1.1-5 evaluate your work p
 Compare answers with answer key the performance crit
1.1-5
 View Video Clip 1.1-6 on Desktop When you are ready
Computer Assembly for final evaluation a
 Perform Job Sheet 1.1-6 on Desktop
Computer Assembly
 Evaluate performance using
Performance criteria checklist 1.1-6

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 Information Sheet 1.1-1
Occupational Health and Safety Procedure

Learning Objectives:

After reading this INFORMATION SHEET, YOU MUST be able to:

 Distinguished safety signs and precautions in the workshop.

 Identify probable dangers in the workshop.
 Identify PPE.

Occupational Health and Safety Policy

In the school as a computer teacher you must be aware of how your

students behave when they are working in the computer laboratory, as well as
implementing a safe way of accomplishing every task. Safety practices should be
learned early and always adhered to when working with any electrical device,
including personal computers and peripherals. This is for the protection of not
only the people working with them, but also for the devices themselves. The basis
for this process begins with your Occupational Health and Safety Policies.

Personal Safety While Working Along With PC’s

Computer equipment can be dangerous, and you or others can be injured
or even killed if you don’t follow proper safety guidelines when working along
PC’s. The following are some precautionary measures to take before working with
any computer equipment:

 Don't work alone - in the event of an emergency another person's presence

may be essential. See figure 1.1

Figure 1.1

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 Always keep one hand in your pocket when anywhere around a powered
line-connected or high voltage system. See figure 1.2

Figure 1.2

 Wear rubber bottom shoes or sneakers. See figure 1.3

Figure 1.3

 Don't wear any jewellery or other materials that could accidentally contact
circuitry and conduct current, or get caught in moving parts. (Bracelets,
long necklaces). See figure 1.4

Figure 1.4
 Don't attempt repair work when you are tired. Not only will you be more
careless, but your primary diagnostic tool - deductive reasoning - will not
be operating at full capacity. See figure 1.5

Figure 1.5

 Finally, never assume anything without checking it out for yourself! Don't
take shortcuts! See figure 1.6

Figure 1.6
 Wear a ground wrist strap incase of grounded parts and to avoid damage to
the pc components. See figure 1.7

Figure 1.7

 Make sure to have a fire extinguisher in a work area to be use in case of

fire. See figure 1.8

How to Use the Fire Extinguisher.

Remember the PASS method to effectively

use a fire extinguisher.

P-pull the safety pin from the handle

A-aim the extinguisher nozzle at the base of

the fire

Figure 1.8 S-squeeze the handle to discharge the

content.

S-sweep side to side, approximately 6” or

15cm from fire until expended. Keep a safe
distance from the fire
 Self- Check 1.1-1

(True or False): Write your answer in the space provided. Write letter T if the
statement is True. Write letter F if the statement is False.

1. During troubleshooting a computer you are advice to remove all your

jewelry to avoid any damage on computer related equipment.
2. Troubleshooting while the computer is plugged into their power
source is a good practice.
3. Wearing of shoes with non-conductive rubber soles use to help
minimized the chance of being shocked or seriously injured in an
electric accident.
4. Is it necessary to remove expansion cards from a computer when it is
turned on.
5. Is it a good practice working in an environment which electronic
components and water is being join.
 ANSWER KEY 1.1-1

1. T
2. F
3. T
4. F
5. F
 Information Sheet 1.1-2
Types of Computers

Learning Objectives:

After reading this INFORMATION SHEET, YOU MUST be able to:

1. Identify the various Computer systems

2. Identify the Computer Peripherals and familiarize installation

of computer components.

A system of interconnected computers that share a central storage system

and various peripheral devices such as a printers, scanners, or routers. Each
computer connected to the system can operate independently, but has the ability
to communicate with other external devices and computers.

Without peripherals, your communication with your computer would be far

more limited. Peripherals are the devices external to your computer that take in
information, allow the computer to put out information in visible and audible
form, and perform other important tasks. Devices such as printers, scanners,
audio and visual equipment and external drives allow us to make full use of the
computer's resources. All of these devices hook up electronically via cables or
wireless connection to the main computer, but are separate from the main
operating functions of the computer.
Different Computer Systems

1. Mainframe Computer
A mainframe computer is a computer system
with:

• very powerful processors

• lots of backing storage
• large internal memory.

Mainframes are designed to process large volumes

of data at high speed. They are used by large
businesses such as

 banks and mail-order

 companies as well as by large
 organizations such as universities.

Mainframe computers can also multi-task by running more than one program at
the same time time. This is known as multi-programming and with more
memory has become possible on desktop and laptop computers.

2. Desktop Computer

A desktop computer is the most common kind of PC.

It is a collection of a number of different hardware
devices. This type of computer is sited permanently on
a desk because its design means it cannot be easily
moved. The common components of a desktop PC are:

 the system unit containing the processor and

main memory
 monitor
 keyboard
 mouse
 hard disk drive
 floppy disk drive
 CD/DVD drive
 speakers.
3. Laptop or Notebook Computer

 A laptop computer is a small, light

computer that you can easily carry about with
you. It can be powered by battery or mains
power. A laptop computer has a keyboard, and
comes with specialised input devices, for
example trackballs, touch pads or track points.
They are needed because laptop computers are
often operated in places where it is impracticable
to use a mouse.
 For output the laptop has an LCD or TFT
screen and a set of small speakers.
‘Laptops’ are often as powerful as desktop computers and run the same
range and type of software.
 People use laptops for working when they are on the move, going to
meetings or attending courses.
 Many businesses are replacing desktop PCs with special plug-in
workstations designed round laptop computers because of the flexibility
they offer.

4. Palmtop Computer or Personal Digital Assistant (PDA)

This type of computer is increasing in popularity, and is
often called a Personal Digital Assistant (PDA).

A palmtop computer is small enough to fit in your pocket.

It combines a lot of capabilities, including organiser features

(such as storing contact numbers, names and addresses,
etc.), e-mail and wireless internet access.

Palmtop's have small keyboards and most let you open

menus and select icons by using a special pen or stylus.
Most let you enter data by writing with the stylus. They are powered by batteries
and store their data on removable memory units called flash cards.

You can run a wide range of software on palmtop's, for example simple word
processing, database and spreadsheet software as well as useful applications
such as electronic diaries. Many modern palmtop's:
 are converging with mobile phones to let you access the internet
 have wireless communications to let you access your local area network
 Self check 1.1-2

Encircle the letter of your correct answer.

1. Design to process a large volume of data at high speed
A. CPU
B
.RAM
C. Monitor
D. Mainframe Computers

2. A small light computer that you can easily carry about with you.
A. Monitor
B. Palmtop computers
C. Laptop/Netbooks
D. CPU

3. A computer is small enough to fit in your pocket

A. Hardisk
B. Netbook
C. Desktop
D. Palmtop

4. The devices external to your computer that take in information, allow the
computer to put out information in visible and audible form, and perform
other important tasks
A. Hardisk
B. Computer Peripherals
C. Mainframe
D. Keyboard

5. Computer is sited permanently on a desk because its design means it

cannot be
easily moved.
A. Hardisk
B. Desktop Computer
C. Monitor
D. Mainframe
 Answer Key 1.1-2

1. D
2. C
3. D
4. B
5. B
Video Clip 1.1-3
Parts of a Computer

Learning Objectives:

After reading this INFORMATION SHEET, YOU MUST be able to:

1. Define the terms and functions of a particular component.

2. Define the characteristics of all the pc components.

3. Distinguished the components and characteristics.

Video Clip
 Self check 1.1-3

Encircle the letter of your correct answer.

1. What interprets and carries out the basic instructions that operate a
computer?
A. CPU
B
.RAM
C. Monitor
D. Mainframe Computers

2. This type of memory is called the main memory.

A. RAM
B. ROM
C. Laptop/Netbooks
D. CPU

3. On which small circuit board is RAM usually located?

A. Hardisk Bay
B. Netbook
C. CPU socket
D. Memory Module

4. What device that is used to store files and other computer data?
A. Hardisk
B. Computer Peripherals
C. Mainframe
D. Keyboard

5. What part of the motherboard where you install the CPU?

A. CPU Heat sync
B. CPU Socket
C. Monitor
D. Mainframe
 Answer Key 1.1-3

1. A
2. A
3. D
4. A
5. B
Information Sheet 1.1-4
Computer Peripherals

Learning Objectives:

After reading this INFORMATION SHEET, YOU MUST be able to:

1. Define the terms and functions of a particular component.

2. Define the characteristics of all the pc components.

3. Distinguished the components and characteristics.

A computer system has two basic parts: hardware and software. The
equipment associated with a computer system is the hardware. Computer
hardware is responsible for performing four basic functions: input, processing,
output, and storage. Let’s go back to the basic definition of a computer. A
computer is an electronic device that is programmed to accept data (input),
process it into useful information (output), and store it for future use (storage).
The processing function is under the control of a set of instructions ( software); we
will explore this later.

The four fundamental components of a computer system

1. Input components/devices

 Input devices send data and instructions to the central processing unit.
 Input devices are things we use to put information INTO a computer

Here are some examples of input devices.

Web Camera - most cameras like this are used

during live conversations. The camera transmits
a picture from one computer to another, or can
be used to record a short video.
Compact Disc (CD) - CDs store
information. The CD can then be put into
another computer, and the information can be
opened and added or used on the second
computer.
Keyboard - The keyboard is a way to input
letters or numbers into different applications or
programs. A keyboard also has special keys that
help operate the computer.

Mouse - The mouse is used to open and close

files, navigate web sites, and click on a lot of
commands (to tell the computer what to do)
when using different applications.
Digital Camera - A digital camera can be used
to take pictures. It can be hooked up to a
computer to transfer the pictures from the
camera to the computer. Some digital cameras
hold a floppy disk, and the floppy disk can be
taken out of the camera and put directly into the
computer.
Drawing Tablet - A drawing tablet is similar to
a white board, except you use a special pen to
write on it and it's connected to the
computer. Then the word or image you draw can
be saved on the computer.

Microphone - A microphone is used to record

sound. The sound is then saved as a sound file
on the computer.
Scanner - A scanner is used to copy pictures or
other things and save them as files on the
computer.

Disk Drive - A disk drive can hold a CD or a

floppy disk. It reads the information on the disk
so that the computer can use it.

Joystick - A joystick is used to move the cursor

from place to place, and to click on various items
in programs. A joystick is used mostly for
computer games.
 Touch Screen - A touch screen is a computer
screen or other screen that you can touch with
your finger to enter information. Examples of
touch screens include a smart board, a
microwave, a dishwasher, or an ATM at a bank.

Bar Code Scanner - A bar code scanner scans

a little label that has a bar code on it. The
information is then saved on the computer. Bar
code scanners are used in libraries a lot.
1. Output components/devices

 Output devices are things we use to get information OUT of a computer.

 An output device is any piece of computer hardware equipment used to
communicate the results of data processing carried out by an information
processing system (such as a computer)

Here are some examples of output devices.

Monitor - A monitor is the screen on

which words, numbers, and graphics can be
seem. The monitor is the most common output
device.

Compact Disk - Some compact disks can

be used to put information on. This is called
burning information to a CD.
NOTE: A CD can also be an input device.
Printer - A printer prints whatever is on the
monitor onto paper. Printers can print words,
numbers, or pictures.

Speaker - A speaker gives you sound output from your computer. Some speakers are
built into the computer and some are separate.

Disk Drives - A disk drive is used to record

information from the computer onto a floppy
disk or CD.
Floppy Disk - A floppy disk is used to record
information on. The information is stored on
the floppy disk and can be used later or used on
another computer.

Headphones - Headphones give sound output

from the computer. They are similar to
speakers, except they are worn on the ears so
only one person can hear the output at a time.

3. Processing components/devices

 The central processing unit (CPU) is the heart and brain of the computer.
This one component, or "chip," is responsible for all primary number
crunching and data management. It is truly the centerpiece of any
computer. It is so important that whole generations of computer technology
are based and measured on each "new and improved" version of the CPU.
When we refer to the CPU,we are usually speaking of the processor.
However, the CPU requires several other components that support it with
the management of data to operate. These components, when working in
harmony, make up the primary elements of the PC we know today.

Motherboard

The large circuit board found inside the computer. Without it, a computer is just
a metal box. The motherboard contains all the remaining items in this table; for
all practical purposes, it is the
computer.
Chip set

A group of computer chips or integrated circuits (ICs) that, when working

together, manage and control the computer system. This set includes the CPU
and other chips that control the flow of data throughout the system. See fig. 1.4

fig. 1.4

Data bus
A group of parallel conductors (circuit traces) found on the motherboard and used
by the CPU to send and receive data from all the devices in the computer.

Address bus
A group of parallel conductors (circuit traces) found on the motherboard and used
by the CPU to "address" memory locations. Determines which information is sent
to, or received from, the data bus.
Expansion slots
Specialized sockets that allow additional devices called expansion cards or, less
commonly, circuit boards, to be attached to the motherboard. Used to expand or
customize a computer, they are extensions of the computer's bus system. See
fig.1.5

fig.1.5

Clock
Establishes the maximum speed at which the processor can execute commands.
Not to be confused with the clock that keeps the date and time.

Battery
Protects unique information about the setup of the computer against loss when
electrical power fails or is turned off. Also maintains the external date and time
(not to be confused with the CPU's clock).
Random Access Memory (RAM)
Stores temporary information (in the form of data bits) that the CPU and software
need to keep running. Fig 1.6

fig 1.6

4. Storage components/devices

 Computer data storage, often called storage or memory, refers to computer

components and recording media that retain digital data.

The most common storage devices are:

 Floppy Disks
 Zip Disks
 CD + RW
 CD + R
 DVD + RW
 DVD + R
Hard disk drive (HDD; also hard drive, hard disk, or disk drive)[2] is a device
for storing and retrieving digital information, primarily computer data. It consists of
one or more rigid (hence "hard") rapidly rotating discs

(platters) coated with magnetic material, and with magnetic heads arranged to
write data to the surfaces and read it from them.

Floppy Disk – They are plastic square disks, usually with a silver or black sliding
piece going across the top. These disks come in a variety of colors and they hold
about 144 million bytes. (Bytes are characters, symbols and letters).

Zip Disk – They look like a floppy disk, but they are a little thicker. This disk also
comes in a variety of colors and holds about 200 MB of data.

CD + RW Disc (Compact Disc Rewriteable) – This disc looks like a regular CD.
The only difference is that you can write on this disc and erase it as many times
as you want. It works just like a floppy disk or a zip disk. A CD + RW disc holds
about 650 MB.

CD + R Disc (Compact Disc Recordable) – This one is a CD that you can record
on. It’s mostly used to record audio and once it’s been written on, you cannot
rewrite or erase anything off of it. This compact disc comes in different sizes, but
they are usually silver in color. (Some CDs are black in color and they actually
don’t get as many scratches on them as the silver ones do. They are also a lot less
fragile).

A DVD – R Disc (Digital Video Recordable) – These discs hold the space of about
4.7 GB and are used to record movies on.
 Figure 2.1

The more uncommon storage devices are:

 Removable Hard Drive

 Internet Hard Drive
 Flash
 PC Cards
 Smart Cards
 Storage Tapes
 Memory Sticks
 Smart Media
Removable Hard Drive – This is a disk drive in which a plastic or metal case
surrounds the hard drive. It can be inserted and removed just like a floppy disk.
It holds about 2 GB of data. See figure 2.1 to view illustration

Internet Hard Drive – This one is a service on the Internet that provides storage
space to computer users. This service offers about 25 MB of space, but it could be
more, depending on the service type. See figure 2.1 to view illustration

Flash Drive – This a storage device that comes in many colors and has a stick
shape to it. They are very small in size, but they can hold anywhere between 256
MB and 3 GB of material on them See figure 2.1 to view illustration
PC Card – This is a thin credit card size device that fits into a PC card slot,
usually on a notebook computer. This card simply adds storage to most
notebooks. See figure 2.1 to view illustration

Smart Cards – These are the size of an ATM card. When inserted into a smart
card reader, they can read and update data for you. See figure 2.1 to view
illustration

Storage Tape – This one is a magnetically coated ribbon of plastic, capable of

storing large amounts of data at a very low cost. Usually, storage tapes are a little
bigger than audio tapes. Older computers used tape and tape drives, but even
today, some people still back their systems up with storage tape. These tapes
hold between 20 GB to about 110 GB of data. An external tape drive can be
purchased separately as well, but those are even harder to find. See figure 2.1 to
view illustration
Miniature Mobile Storage Media – This is used mostly with handheld computers
and digital cameras.
Memory Stick – This is a rectangular shaped disk that is used mostly with
digital cameras and notebook computers. They hold approximately 128 MB as
well. See figure 2.1 to view illustration

Micro Drive – This is a square disk that has 1 GB of space and is used with
digital cameras and handheld computers. See figure 2.1 to view illustration

Smart Media Disc – This is a square disk that has 2 MB to about 128 MB of
space on it. It’s used with digital cameras, handheld computers and photo
printers. See figure 2.1 to view illustration
 Self- Check 1.1-4

(Multiple choices): Write your answer in the space provided before the number.
Write the letter of the correct answer.

1. A device used to input letters or numbers into different

applications or programs.
A. mouse
B. multimedia projector
C. keyboard
D. computer

2. A device that gives sound output from the computer.

A. web cam
B. speaker
C. laptop computer
D. land card

3. A device used to display words, numbers, and graphics can

be seem.
A. keyboard
B. scanner
C. browser
D. monitor

4. The large circuit board found inside the computer. Without it, a
computer is just a metal box.

A. mother board
B. memory stick
C. flash drive
D. dvd-rom drive
5. A device used to open and close files, navigate web sites, and click
on a lot of commands (to tell the computer what to do) when using
different applications.

A. monitor
B. mouse
C. touch screen
D. keyboard
6.It is used to copy pictures or other things and save them as files on
the computer.

A. barcode reader
B. printer
C. monitor
D. scanner
7. Specialized sockets that allow additional devices, a circuit boards
to be attached to the motherboard. Used to expand or customize a
computer.
A. mother board
B. video card
C. network card (NIC)
D. expansion card
8. It store temporary information (in the form of data bits) that the
CPU and software need to keep running.

A. random access memory

B. hard disk drive
C. CD disk
D. flash disk
9. A device used to record sound. The sound is then saved as a
sound file on the computer.

A. sound card
B. speaker
C. microphone
D. multi media projector
10. It is used to prints whatever is on the monitor onto paper.

A. printer
B. scanner
C. computer
D. monitor
 ANSWER KEY 1.1-4

1. B
2. C
3. D
4. A
5. B
6. D
7. D
8. A
9. B
10. A
 Information Sheet 1.1-5
Testing Tools and Equipment

Learning Objectives:

After reading this INFORMATION SHEET, YOU MUST be able to:

 Know the proper handling of the tools

 Observe safety precautions when handling a tools.
 Identify appropriate tool for a certain usage.

A tool is a handheld device that aids in accomplishing a task. Tools range

from a traditional metal cutting part of a machine to an element of a computer
program that activates and controls a particular function.

How do you select the best tool for the job?

First, know and understand in detail the scope of work to be accomplished,

second, plan for the scope taking into account the sequence of tasks.

Selecting the best tool for each task requires training in the proper use of
the tools, field experience in their safe use, and following the manufacturer’s
guidance and instructions for that specific tool.

When obtaining the tool all the associated tooling and consumable parts, as
recommended by the manufacturer, must be included. In addition, related
consumable parts must also be selected and used according to their
manufacturer’s instructions.
 Safe use of the Tools

Once selected, use the tool for the purpose for which it was designed. Not
all tools come with detailed instructions, but there are those that do spell out
the safety - Do’s and Don’ts for the your safety. If there are set-up or use
options, operator judgment must always be based on what is the safest way
to use the tool.

Environmental Safety and Health Program requires the following:

 All tools be kept in good condition with regular maintenance

 The right tool be used for the job

 Each tool be examined before use AND damaged or defective tools NOT to
be used

 Tools be operated according to manufacturer’s instructions

 The right protective equipment for the tool and activity be used
Hardware Tools

To complete hardware repairs, it is important to have a toolkit that should

contain all of the necessary tools. As you gain experience, you will learn which
tools to have available for different types of jobs. Hardware tools are grouped
into these four categories:

 Electro-Static Discharge (ESD) tools

 Hand tools
 Cleaning tools
 Diagnostic tools

Electro Static Discharge(ESD) Tools

Static electricity is easily generated by friction on carpets, tile flooring,

clothing, hair, fabric, and etc. The friction of moving air alone will charge
suspended particles and cause the buildup of static electrical charges on people
and objects in the environment. Grounded anti-static work mats used with
anti-static wrist straps provide the most basic means for the controlled
discharge of electro-static electricity.
Examples of ESD

 Anti-static wrist strap - used to prevent ESD damage to

computer equipment. See Fig1

Figure 3

 Anti-static mat - used to stand on or place hardware on to prevent

static electricity from building up. See Fig 2

Figure 4
Hand Tools

 A hand tool is a device for performing work on a material or a physical

system using only hands. The hand tools can be manually used
employing force, or electrically powered, using electrical current.

Examples of Hand Tools

 Flat head screwdriver - used to loosen or tighten slotted screws.

See Fig 3 Figure 5

 Philips head screwdriver - used to loosen or tighten crosshead screws.

See Fig 4

Figure 6
 Torx screwdriver - used to loosen or tighten screws that have a star-
like depression on the top, a feature that is mainly found on laptop. See
Fig 5
Figure 7

 Hex driver – sometimes called a nut driver, is used to tighten nuts in the
same way that a screwdriver tightens screws. See Fig 6

Figure 8

 Needle-nose plier - used to hold small parts. See Fig 7

Figure 9
 Wire cutter - used to strip and cut wires. See Fig 8

Figure
10

 Tweezers - used to manipulate small parts. See Fig 9

Figure 11

 Part retriever - used to retrieve parts from location that are to small
for your hand to fit. See Fig 10

Figure 12
 Flashlight - used to light up areas that you cannot see well. See Fig 11

Figure 13

 Lint-free cloth - used to clean different computer components without

scratching or leaving debris. See Fig 12

Figure 14

 Compressed air - used to blow away dust and debris from

different computer parts without touching the components. See
Fig 13

Figure
15
 Cable ties - used to bundle cables neatly inside and outside
of a computer. See Fig 14

Figure
16

 Parts organizer - used to hold screw, jumpers, fasteners and other small
parts and prevents them from getting mixed together. See Fig 15

Figure 17
Diagnostic Tools

 Multimeter - used to test the integrity of circuits and the quality

of electricity in computer components. See Fig 16

Figure 18

 Loopback Adapter - used to test the functionality of computer ports.

See Fig 17

Figure 19
 Self – Check 1.1-5

Matching Type:

1. A. Anti Static Wrist Strap

2. B. Tweezers

3. C. Philip Screw Driver

4. D. Loop Back Adapter

5. E. Needle Nose Pliers

 Answer Key 1.1-5

1. D
2. C
3. A
4. E
5. B
 Video Clip 1.1-6
Computer Assembly Procedures

Learning Objectives:

After reading this INFORMATION SHEET, YOU MUST be able to:

 Know the proper handling of the components

 Observe safety precautions when handling a tools.
 Install Computer Hardware.

Video Clip
 JOB SHEET 1.1-6
Title: : Assemble Computer Hardware

Performance Objective: Given the supplies and materials needed

you should be able to install various computer
systems components and peripherals.

Supplies/Materials : Computer Hardware, Video Clip 1.1-6

Equipment : Desktop Computer

Steps/Procedure:

1. Insert the DVD to DVD-rom

2. Open the Video Clip 1.1-6 using any player
3. Follow instructions in installing a hardware.

Assessment Method: Demonstration

 Performance Criteria Checklist 1.1-6

Did you…. YES NO

1. Insert the DVD to DVD-rom?

2. Open the Video Clip 1.1-6 using any player?

3. Follow instructions in installing a hardware.?

LO2. PREPARE INSTALLER

ASSESSMENT CRITERIA:

1. Portable bootable devices are created in accordance with software

manufacturer instruction
2. Customized installers are prepared in accordance with software utilization
guide and end user agreement.
3. Installation of portable applications are carried out in accordance with
software user guide and software license

CONTENTS:

 Creating Portable Bootable OS

 Types of software

The students/trainees must be provided with the following:

 OH&S policies and procedures

- Occupational Health and Safety Laws
- Personal Safety
- Workplace Hazards
- Environment Laws
 Tools, equipment and testing devices
- Protective eyewear
- Digital multi-meter
- Wire stripper with bolt cutter
- Pliers (assorted)
- Screw drivers (assorted)
- Soldering iron
- Desoldering tool
- Allen wrench (0.05 – 0.25 inch)
- Flashlight
- IC insertion/extraction tool
- Mirror (inspection)
- RS 232 pin insertion/extraction tool
- Sharp pointed tweezers
- Antistatic wrist wrap
- LAN Tester
- Crimping tools

 Computer hardware
- Motherboard
- Hard disk
- Video card
 - Sound card
- Memory modules
- Power supply
- Cables and cords
- Optical disc drives
 Operating system
- Windows
- MAC OS X
- Linux

 Established installation procedures

- Automatic installation
- Custom installation
- Installation from optical devices
- Installation from portable devices
- Installation via network

 Peripherals/devices
- Printer
- Scanner
- Interface cards
- TV tuner
- video card
- sound card

 Application software
- Productivity tools
- Utilities
- Anti-virus
- Virtualization software
- Disk management software
- Optical disk burning tool
- Games

 Stress test
- processor
- video card
 - memory
- hard disk

ETHODOLOGIES:

 Lecture-demonstration
 Self-paced instruction
 Group discussion

ASSESSMENT METHODS:

 Hands-on
 Direct observation
 Practical demonstration
 Learning Experiences
Learning Outcome 2
(PREPARE INSTALLER)
Learning Activities
 View Video Clip 1.2-1 on Creating
Portable Bootable OS
 Perform Job Sheet 1.2-1 on Creating
Portable Bootable OS
 Evaluate performance using
Performance criteria checklist 1.2-1
 Read Information Sheet 1.2-2 on
Types of Software
 Answer self-check 1.2-2
 Compare answers with answer key
1.2-2
Special Instructions
In this learning outcome you need to
prepare the equipment, tools and
materials needed.
To be able to do this you should Create
a Portable Bootable OS and Identify
types of Software.
Read information sheets, view the
video clips and answer the self-
checks, You must get all the correct
answers, if not read the information
sheet again before proceeding to the
next activity.
Perform the job sheet, task sheet and
evaluate your work performance using
the performance criteria checklist.
When you are ready present your work
for final evaluation and recording.
 Video Clip 1.2-1

Creating Portable Bootable OS

Learning Objectives:

After viewing this Video Clip, YOU MUST be able to:

 Create a portable bootable OS.

 Create bootable OS using Rufus.

Video Clip
 JOB SHEET 1.2-1
Title: : Create Portable Bootable OS

Performance Objective: Given the supplies and materials needed

you should be able to create a bootable OS

Supplies/Materials : Flash Drive 8GB, Video Clip 1.2-1, Rufus

Equipment : Desktop Computer

Steps/Procedure:

1. Insert the DVD to DVD-rom

2. Open the Video Clip 1.2-1 using any player
3. Follow instructions in creating a portable bootable OS.

Assessment Method: Demonstration

 Performance Criteria Checklist 1.2-1

Did you…. YES NO

4. Insert the DVD to DVD-rom?

5. Open the Video Clip 1.2-1 using any player?

6. Follow instructions in creating a portable bootable

OS?
 Information Sheet 1.2-2

Types of Software

Learning Objectives:

After reading this INFORMATION SHEET, YOU MUST be able to:

 Define Software
 Identify types of Software.
 Identify uses of Utility Software, Application software, System
Software.

Computer software, or just software, is any set of machine-readable

instructions that directs a computer's processor to perform specific operations.
The term is used to contrast with computer hardware, the physical objects
(processor and related devices) that carry out the instructions. Computer
hardware and software require each other and neither can be realistically used
without the other.

Software is a general term. It can refer to all computer instructions in

general, or to any specific set of computer instructions. It is inclusive of both
machine instructions (the binary code that the processor "understands") and
source code (more human-understandable instructions that must be rendered
into machine code by compilers or interpreters before being executed).

Computer software is a set of programs, procedures, functions,

associated data and/or its documentation, if any. Program software performs
the function of the program it implements, either by directly providing
instructions to the digital electronics or by serving as an input to another piece of
software. Software is also sometimes used in a more narrow sense, meaning
application software only.
 Computer software is so called to distinguish it from computer hardware,
which encompasses the physical devices and interconnections required to store
and run ("execute") the software. In contrast to hardware, executable software
exists as data in the computer system and hence "cannot be touched", just as the
3D model shown in the illustration cannot be touched. [1] At the lowest level,
executable code consists of machine language instructions specific to an
individual processor. A machine language consists of groups of binary values
signifying processor instructions that change the state of the computer from its
preceding state. For example, an instruction may change the value stored in a
particular storage location inside the computer (an effect that is not directly
observable to the user), or (indirectly) cause something to appear on a display of
the computer system (a state change which should be visible to the user). The
processor carries out the instructions in the order they are provided, unless it is
instructed to "jump" to a different instruction, or interrupted.

Software is usually written in high-level programming languages that are

easier and more efficient for humans to use (closer to natural language) than
machine language. High-level languages are compiled or interpreted into machine
language object code. Software may also be written in an assembly language,
essentially, a mnemonic representation of a machine language using a natural
language alphabet. Assembly language must be assembled into object code via an
assembler.

Software encompasses a wide array of products that may be developed using

different techniques such as ordinary programming languages, microcode, or an
FPGA configuration[citation needed].

On virtually all computer platforms, software can be grouped into a few broad
categories:

 System software

is computer software designed to operate the computer hardware, to

provide basic functionality, and to provide a platform for running
application software. System software includes device drivers, operating
systems, servers, utilities, and window systems.

o System software also includes the boot firmware, which loads (or in
some cases constitutes) the operating system. Firmware is software
that has been permanently stored in hardware (specifically, in non-
volatile memory). Thus, it has qualities of both software and
hardware, but it is still software.
 Utility software

is software such as anti-virus software, firewalls, disk defragmenters and

so on which helps to maintain and protect the computer system but does
not directly interface with the hardware.

 Application software

and scripts were historically defined as all the software that uses the
computer system to perform useful work (or entertainment functions)
beyond the basic operation of the computer itself. However, in practice the
distinction between system software and application software is often
blurred due to bundling of useful applications with the operating system.

o Application software includes desktop applications such as web

browsers and Microsoft Office, as well as smartphone and tablet
applications (called "apps").
o Javascript scripts are pieces of software traditionally embedded in
web pages that are run directly inside the web browser when a web
page is loaded, without the need for a web browser plugin. Software
written in other programming languages can also be run within the
web browser if the software is either translated into Javascript, or if a
web browser plugin that supports that language is installed; the most
common example of the latter is ActionScript scripts, which are
supported by the A d o b e F l a s h plugin.
o Web applications usually run on the web server and output
dynamically-generated web pages to web browsers, using e.g. PHP,
Java or ASP.NET, or even Javascript that runs on the server ; in
modern times they commonly include some Javascript to be run in
the web browser as well, in which case they typically run partly on
the server, partly in the web browser.
 Plugins and extensions are software that extends or modifies the
functionality of another piece of software, and require that software be used
in order to function;
 Embedded software

resides as firmware within embedded systems, devices dedicated to a single

use or a few uses such as cars and televisions (although some embedded
devices such as wireless chipsets can themselves be part of an ordinary,
non-embedded computer system such as a PC or smartphone). In the
embedded system context there is sometimes no clear distinction between
the system software and the application software. However, some
embedded systems run embedded operating systems, and these systems do
retain the distinction between system software and application software
(although typically there will only be one, fixed, application which is always
ran).

 Microcode is a special, relatively obscure type of embedded software which

tells the processor itself how to execute machine code, so it is actually a
lower level than machine code. It is typically proprietary to the processor
manufacturer, and any necessary correctional microcode software updates
are supplied by them to users (which is much cheaper than shipping
replacement processor hardware). Thus an ordinary programmer would not
expect to ever have to deal with it.
 Self – Check 1.2-2

Fill in the Blanks.

1. It can refer to all computer instructions in general, or to any

specific set of computer instructions.

2. Computer software designed to operate the computer hardware, to

provide basic functionality.

3. Is a software such as anti-virus software, firewalls, disk

defragmenters and so on which helps to maintain and protect the computer
system but does not directly interface with the hardware.

4. Defined as all the software that uses the computer system to

perform useful work (or entertainment functions)

5. Resides as firmware within embedded systems, devices dedicated to

a single use or a few uses such as cars and televisions (although some embedded
devices such as wireless chipsets.
 Answer Key 1.2-2

1. Computer Software

2. System Software

3. Utility Software

4. Application Software

5. Embedded Software
LO3. INSTALL OPERATING SYSTEM AND DRIVERS FOR PERIPHERALS/
DEVICES

ASSESSMENT CRITERIA:

1. Operating system (OS) is installed in accordance with established

installation procedures and to comply with end-user requirements
2. Peripherals/devices drivers are installed and configured in accordance with
manufacturer’s instructions and/or OS installation procedures.
3. OS and drivers updates/patches are accessed and installed in accordance
with manufacturer’s recommendations and requirements
4. On-going checks of the quality of the work are undertaken in accordance
with established procedures

CONTENTS:

 Types of OS
 Installation of OS
 Driver Installation

CONDITIONS:

The students/trainees must be provided with the following:

 OH&S policies and procedures

- Occupational Health and Safety Laws
- Personal Safety
- Workplace Hazards
- Environment Laws
 Tools, equipment and testing devices
- Protective eyewear
- Digital multi-meter
- Wire stripper with bolt cutter
- Pliers (assorted)
- Screw drivers (assorted)
- Soldering iron
- Desoldering tool
- Allen wrench (0.05 – 0.25 inch)
- Flashlight
- IC insertion/extraction tool
- Mirror (inspection)
- RS 232 pin insertion/extraction tool
- Sharp pointed tweezers
- Antistatic wrist wrap
- LAN Tester
- Crimping tools

 Computer hardware
- Motherboard
- Hard disk
- Video card
- Sound card
- Memory modules
- Power supply
- Cables and cords
- Optical disc drives

 Operating system
- Windows
- MAC OS X
- Linux

 Established installation procedures

- Automatic installation
- Custom installation
- Installation from optical devices
- Installation from portable devices
- Installation via network

 Peripherals/devices
- Printer
- Scanner
 - Interface cards
- TV tuner
- video card
- sound card

 Application software
- Productivity tools
- Utilities
- Anti-virus
- Virtualization software
- Disk management software
- Optical disk burning tool
- Games

 Stress test
- processor
- video card
- memory
- hard disk

METHODOLOGIES:

 Lecture-demonstration
 Self-paced instruction
 Group discussion

ASSESSMENT METHODS:

 Hands-on
 Direct observation
 Practical demonstration
Learning Experiences
Learning Outcome 3
(INSTALL OS & DRIVERS FOR PERIPHERALS/ DEVICES)
Learning Activities Special Instructions
 Read Information Sheet 1.3-1 on Types
of Operating Systems
 Answer self-check 1.3-1
 Compare answers with answer
key 1.3-1
 View Video Clip 1.3-2 on Windows
8.1, Windows 7, Windows Server 2008
Installation
 Perform Job Sheet 1.3-2 on Windows
8.1, Windows 7, Windows Server 2008
Installation
 Evaluate performance using
Performance criteria checklist 1.3-2
 View Video Clip 1.3-3 on Driver
Installation
 Perform Job Sheet 1.3-3 on Driver
Installation
 Evaluate performance using
Performance criteria checklist 1.3-3
In this learning outcome you need to
prepare the equipment, tools and
materials needed.
To be able to do this you should
Identify types of OS, Install OS, Install
Device Drivers.
Read information sheets, view the
video clips and answer the self-
checks, You must get all the correct
answers, if not read the information
sheet again before proceeding to the
next activity.
Perform the job sheet, task sheet and
evaluate your work performance using
the performance criteria checklist.
When you are ready present your work
for final evaluation and recording
 Information Sheet 1.3-1

Types of Operating Systems

Learning Objectives:

After reading this INFORMATION SHEET, YOU MUST be able to:

 Identify types of Operating System.

 Define what is Operating System.
 Know the importance of Operating System.

What is an Operating System

The operating system is the core software component of your computer. It performs many functions
and is, in very basic terms, an interface between your computer and the outside world. In the section
about hardware, a computer is described as consisting of several component parts including your
monitor, keyboard, mouse, and other parts. The operating system provides an interface to these
parts using what is referred to as "drivers". This is why sometimes when you install a new printer or
other piece of hardware, your system will ask you to install more software called a driver.

What does a driver do?

A driver is a specially written program which understands the operation of the device it interfaces
to, such as a printer, video card, sound card or CD ROM drive. It translates commands from the
operating system or user into commands understood by the the component computer part it
interfaces with. It also translates responses from the component computer part back to responses
that can be understood by the operating system, application program, or user. The below diagram
gives a graphical depiction of the interfaces between the operating system and the computer
component.
Other Operating System Functions
The operating system provides for several other functions including:

 System tools (programs) used to monitor computer performance, debug problems,

or maintain parts of the system.
 A set of libraries or functions which programs may use to perform specific tasks especially
relating to interfacing with computer system components.

The operating system makes these interfacing functions along with its other functions
operate smoothly and these functions are mostly transparent to the user.
Operating System Concerns
As mentioned previously, an operating system is a computer program. Operating
systems are written by human programmers who make mistakes. Therefore there can be
errors in the code even though there may be some testing before the product is released.
Some companies have better software quality control and testing than others so you may
notice varying levels of quality from operating system to operating system. Errors in
operating systems cause three main types of problems:

 System crashes and instabilities - These can happen due to a software bug
typically in the operating system, although computer programs being run on
the operating system can make the system more unstable or may even crash
the system by themselves. This varies depending on the type of operating
system. A system crash is the act of a system freezing and becoming
unresponsive which would cause the user to need to reboot.
 Security flaws - Some software errors leave a door open for the system to be
broken into by unauthorized intruders. As these flaws are discovered,
unauthorized intruders may try to use these to gain illegal access to your system.
Patching these flaws often will help keep your computer system secure. How this
is done will be explained later.
 Sometimes errors in the operating system will cause the computer not to work
correctly with some peripheral devices such as printers.
Operating System Types
There are many types of operating systems. The most common is the Microsoft suite of
operating systems. They include from most recent to the oldest:

 Windows 10
 Windows 8.1
 Windows 7
 Windows Server 2012
 Windows Server 2008
 Windows server 2003
 Windows Vista
 Windows XP Professional Edition - A version used by many businesses on
workstations. It has the ability to become a member of a corporate domain.
 Windows XP Home Edition - A lower cost version of Windows XP which is for
home use only and should not be used at a business.
 Windows 2000 - A better version of the Windows NT operating system which
works well both at home and as a workstation at a business. It includes
technologies which allow hardware to be automatically detected and other
enhancements over Windows NT.
 Windows ME - A upgraded version from windows 98 but it has been
historically plagued with programming errors which may be frustrating for
home users.
 Windows 98 - This was produced in two main versions. The first Windows
98 version was plagued with programming errors but the Windows 98
Second Edition which came out later was much better with many errors
resolved.
 Windows NT - A version of Windows made specifically for businesses offering
better control over workstation capabilities to help network administrators.
 Windows 95 - The first version of Windows after the older Windows 3.x versions
offering a better interface and better library functions for programs.
There are other worthwhile types of operating systems not made by Microsoft. The
greatest problem with these operating systems lies in the fact that not as many
application programs are written for them. However if you can get the type of
application programs you are looking for, one of the systems listed below may be a good
choice.

 Unix - A system that has been around for many years and it is very stable. It is
primary used to be a server rather than a workstation and should not be used by
anyone who does not understand the system. It can be difficult to learn. Unix
must normally run an a computer made by the same company that produces
the software.
 Linux - Linux is similar to Unix in operation but it is free. It also should not be
used by anyone who does not understand the system and can be difficult to
learn.
 Apple MacIntosh - Most recent versions are based on Unix but it has a good
graphical interface so it is both stable (does not crash often or have as many
software problems as other systems may have) and easy to learn. One drawback
to this system is that it can only be run on Apple produced hardware.
 Self-check 1.3-1

1. What is an Operating System?

2. Write at least 5 types of operating systems?

Answer Key 1.3-1

1. What is an Operating System?

The operating system is the core software component of your computer. It performs many functions
and is, in very basic terms, an interface between your computer and the outside world. In the section
about hardware, a computer is described as consisting of several component parts including your
monitor, keyboard, mouse, and other parts. The operating system provides an interface to these
parts using what is referred to as "drivers". This is why sometimes when you install a new printer or
other piece of hardware, your system will ask you to install more software called a driver.

2. Write at least 5 types of operating systems?

 Windows 10
 Windows 8.1
 Windows 7
 Windows Server 2012
 Windows Server 2008
 Video Clip 1.3-2

Installation of Operating Systems

Learning Objectives:

After reading this INFORMATION SHEET, YOU MUST be able to:

 Install Microsoft Windows OS.

 Update Operating System.
 Repair corrupted OS.

Video Clip
 JOB SHEET 1.3-2
Title: : Windows 8.1 and Windows Server 2008 Installation

Performance Objective: Given the supplies and materials needed

you should be able to install windows 8.1 and
windows server 2008r2

Supplies/Materials : Bootable OS windows 8.1 and windows server

2008 r2, Video Clip 1.3-2

Equipment : Desktop Computer, Server Computer

Steps/Procedure:

1. Insert the DVD to DVD-rom

2. Open the Video Clip 1.3-2 using any player
3. Follow instructions in installing windows 8.1 and windows server
2008 R2.

Note: Install windows 8.1 on client computer and install windows

server 2008 R2 on server computer.

Assessment Method: Demonstration

 Performance Criteria Checklist 1.3-2

Did you…. YES NO

1. Insert the DVD to DVD-rom?

2. Open the Video Clip 1.3-2 using any player?

3. Follow instructions in installing windows 8.1 and

windows server 2008 R2?
 Video Clip 1.3-3

Driver Installation

Learning Objectives:

After reading this INFORMATION SHEET, YOU MUST be able to:

 Install device drivers.

 Update device drivers through internet.
 Repair corrupted drivers.

Video Clip
 JOB SHEET 1.3-3
Title: : Device drivers installation

Performance Objective: Given the supplies and materials needed

you should be able to install device drivers.

Supplies/Materials : Device Drivers DVD, Video Clip 1.3-3

Equipment : Desktop Computer, Server Computer

Steps/Procedure:

1. Insert the DVD to DVD-rom

2. Open the Video Clip 1.3-3 using any player
3. Follow instructions in installing device drivers

Note: Install device drivers on client computer and server computer.

Assessment Method: Demonstration

 Performance Criteria Checklist 1.3-3

Did you…. YES NO

1. Insert the DVD to DVD-rom?

2. Open the Video Clip 1.3-3 using any player?

3. Follow instructions in installing device drivers ?

LO4. INSTALL APPLICATION SOFTWARE
ASSESSMENT CRITERIA:
1. Application software are installed based on software installation guides,
end-user requirements and software license agreement
2. Variation to application software installation is carried out in accordance to
customer/client requirements
3. Software updates are accessed and installed in accordance with
manufacturer’s recommendations and requirements

CONTENTS:

 Application software installation

CONDITIONS:

The students/trainees must be provided with the following:

 OH&S policies and procedures

- Occupational Health and Safety Laws
- Personal Safety
- Workplace Hazards
- Environment Laws
-
 Tools, equipment and testing devices
- Protective eyewear
- Digital multi-meter
- Wire stripper with bolt cutter
- Pliers (assorted)
- Screw drivers (assorted)
- Soldering iron
- Desoldering tool
- Allen wrench (0.05 – 0.25 inch)
- Flashlight
- IC insertion/extraction tool
- Mirror (inspection)
- RS 232 pin insertion/extraction tool
 - Sharp pointed tweezers
- Antistatic wrist wrap
- LAN Tester
- Crimping tool

 Computer hardware
- Motherboard
- Hard disk
- Video card
- Sound card
- Memory modules
- Power supply
- Cables and cords
- Optical disc drives

 Operating system
- Windows
- MAC OS X
- Linux

 Established installation procedures

- Automatic installation
- Custom installation
- Installation from optical devices
- Installation from portable devices
- Installation via network

 Peripherals/devices
- Printer
- Scanner
- Interface cards
- TV tuner
- video card
- sound card

 Application software
- Productivity tools
- Utilities
- Anti-virus
- Virtualization software
- Disk management software
- Optical disk burning tool
- Games
  Stress test
- processor
- video card
- memory
- hard disk

METHODOLOGIES:

 Lecture-demonstration
 Self-paced instruction
 Group discussion

ASSESSMENT METHODS:

 Hands-on
 Direct observation
 Practical demonstration
Learning Experiences
Learning Outcome 4
(INSTALL APPLICATION SOFTWARE)

Learning Activities Special Instructions

 View Video Clip 1.4-1 on Application

software Installation In this learning outcome you need to
prepare the equipment, tools and
 Perform Job Sheet 1.4-1 on
Application software materials needed.
Installation
 Evaluate performance using
Performance criteria checklist 1.4-1 To be able to install Application
Software.

Read information sheets, view the

video clips and answer the self-
checks, You must get all the correct
answers, if not read the information
sheet again before proceeding to the
next activity.

Perform the job sheet, task sheet and

evaluate your work performance using
the performance criteria checklist.

When you are ready present your work

for final evaluation and recording
 Information Sheet 1.4-1

Application Software Installation

Learning Objectives:

After reading this INFORMATION SHEET, YOU MUST be able to:

 Install different types of application software’s.

 Update application software’s.
 Re-install application software’s

Video Clip
 JOB SHEET 1.4-1
Title: : Application software installation

Performance Objective: Given the supplies and materials needed

you should be able to install application
softwares.

Supplies/Materials : application software installers such as: web

browser, office productivity software, antivirus, etc. Video Clip 1.4-1

Equipment : Installer DVD, Client Computer

Steps/Procedure:

1. Insert the DVD to DVD-rom

2. Open the Video Clip 1.4-1 using any player
3. Follow instructions in installing application softwares

Note: Install application softwares on client computer and server

computer.

Assessment Method: Demonstration

 Performance Criteria Checklist 1.4-1

Did you…. YES NO

1. Insert the DVD to DVD-rom?

2. Open the Video Clip 1.4-1 using any player?

3. Follow instructions in installing application

softwares?
LO5. CONDUCT TESTING AND DOCUMENTATION

ASSESSMENT CRITERIA:

1. Devices / systems and/or installation is tested to determine whether it

conforms to requirements.
2. Stress test is conducted to ensure reliability of equipment in accordance
with manufacturer’s instructions and system requirements.
3. 5S and 3Rs are followed according to environmental policies.
4. Documentation in relation to the test is forwarded to appropriate
personnel and/or authority in accordance with requirements.

CONTENTS:

 Stress testing procedures

CONDITIONS:

The students/trainees must be provided with the following:

 OH&S policies and procedures

- Occupational Health and Safety Laws
- Personal Safety
- Workplace Hazards
- Environment Laws
 Tools, equipment and testing devices
- Protective eyewear
- Digital multi-meter
- Wire stripper with bolt cutter
- Pliers (assorted)
- Screw drivers (assorted)
- Soldering iron
- Desoldering tool
- Allen wrench (0.05 – 0.25 inch)
- IC insertion/extraction tool
- Mirror (inspection)
- RS 232 pin insertion/extraction tool
- Sharp pointed tweezers
- Antistatic wrist wrap
- LAN Tester
- Crimping tools
 Computer hardware
- Motherboard
- Hard disk
- Video card
- Sound card
- Memory modules
- Power supply
- Cables and cords
- Optical disc drives

 Operating system
- Windows
- MAC OS X
- Linux

 Established installation procedures

- Automatic installation
- Custom installation
- Installation from optical devices
- Installation from portable devices
- Installation via network

 Peripherals/devices
- Printer
- Scanner
- Interface cards
- TV tuner
- video card
- sound card

 Application software
- Productivity tools
- Utilities
- Anti-virus
- Virtualization software
- Disk management software
- Optical disk burning tool
- Games
  Stress test
- processor
- video card
- memory
- hard disk

METHODOLOGIES:

 Lecture-demonstration
 Self-paced instruction
 Group discussion

ASSESSMENT METHODS:

 Hands-on
 Direct observation
 Practical demonstration
Learning Experiences
Learning Outcome 5
(INSTALL APPLICATION SOFTWARE)

Learning Activities Special Instructions

 Read Information Sheet 1.5-1 on

Stress testing procedures In this learning outcome you need to
prepare the equipment, tools and
 Answer Self check 1.5-1
materials needed.
 Compare answers with the Answer key
1.5-1
To be able to stress test a computer

Read information sheets, view the

video clips and answer the self-
checks, You must get all the correct
answers, if not read the information
sheet again before proceeding to the
next activity.

Perform the job sheet, task sheet and

evaluate your work performance using
the performance criteria checklist.

When you are ready present your work

for final evaluation and recording
 Information Sheet 1.5-1

Stress Testing Procedures

Learning Objectives:

After reading this INFORMATION SHEET, YOU MUST be able to:

 Perform Testing
 Identify Defective Peripherals.

What is burn-in?

Burn-in is a test in which a system or component is made to run for an extended

period of time to detect problems.

Burn-in may be conducted to ensure that a device or system functions properly

before it leaves the manufacturing plant or may be part of a repair or
maintenance routine.

An end user may use a burn-in process to ensure that new equipment is
functioning properly, for example, running a new computer for several days
before committing it to serious use. If any of the components are defective the
problem will usually show up within this initial testing time frame.

When a faulty device or system is brought into a repair facility, the malfunction
might not occur until the hardware has been warmed or cooled to a certain
temperature. Humidity may also be a factor. Under these circumstances, a burn-
in must be performed and environmental parameters varied until the problem is
found. The equipment is powered-up and then left to run continuously for hours
(or sometimes for days) until the malfunction is observed and can be diagnosed.

The term burn-in is sometimes used in reference to a phenomenon in which faint,

permanent "ghosts" appear on video displays that have displayed fixed images for
long periods of time. This problem is also known as screen burn or phosphor
burn. In older cathode-ray-tube (CRT) displays, screen savers were used to
prevent burn-in. Newer computer displays rarely exhibit burn-in except under
extreme conditions. However, burn-in remains a potential problem with large-
screen video displays such as those found in home theater systems.
Anytime you use new computer components, you are subject to the effects of
manufacturing defects, shipping damage, and many other possible sources of
component failure. A "burn in" process stresses these components, so that if they
are close to failure, we can make sure they break here so we can fix or replace
them. It is much like the way Boeing puts huge stresses on aircraft wings before
flying the aircraft -- if the wings have a defect and are going to fail, they want that
failure to happen before the aircraft leaves the plant. So, a burn in is a way of
ensuring that only hardware without defect leaves our facility.

What exactly do we do?

The first tests we run are very targeted, and put a high amount of stress on
individual components. Memory is tested with the utility from MemTest86.com,
and the CPU is tested at the same time (MemTest86 also stresses the CPU). The
hard drive is tested with the manufacturer's factory certification utility. This all
takes about 6 hours. Windows is then installed, and all driver updates are
installed. At that time, we run dozens of benchmarks and games, to provide
benchmark data that we record and use to make sure your PC is performing as
expected. We use two utilities with the specific intention to push the hardware to
its limits -- FurMark and Prime95. FurMark stresses the video card to an extreme
degree (so much that we do not recommend running it outside a controlled
environment), while Prime95 tests the CPU cores and memory. These utilities are
often left looping when the system is in standby for the next step in our build
process. Running these utilities at the same time stresses all aspects of your
system simultaneously, and causes the system to run as hot as it can possibly
run. We monitor the temperature of your system to ensure adequate cooling, and
to ensure stable operation. Most problems uncovered in our burn in process are
found very early -- any memory problems are usually found within 5 minutes,
and any temperature problems within an hour.
 Self Check 1.5-1

1. What is burn in testing?

2. What exactly do we do?

 Answer Key 1.5-1

1. What is burn in testing?

Burn-in is a test in which a system or component is made to run for an extended

period of time to detect problems.

2. What exactly do we do?

The first tests we run are very targeted, and put a high amount of stress on
individual components. Memory is tested with the utility from MemTest86.com,
and the CPU is tested at the same time (MemTest86 also stresses the CPU). The
hard drive is tested with the manufacturer's factory certification utility. This all
takes about 6 hours
“INSTALL AND CONFIGURE COMPUTER SYSTEMS”

After completing the activities and answering the self – checks, you may now take
the Institutional Assessment for this competency and after passing the
assessment you may proceed to the next competency.

Please present your TRB (trainee’s record book) to your trainer.