Workflow BESetup

Oracle Applications Release 11i
Release 11.5.9 WorkFlow

Business Events – The Setups
You May Be Missing
Karen Brownfield
Kbrownfield@solutionbeacon.com
Release 11i Workshops

Dallas, TX • Cincinnati, OH • Phoenix, AZ • Los Angeles, CA
Denver, CO • Washington, DC • Atlanta, GA • Portland, OR
www.solutionbeacon.com
© 2004 Solution Beacon, LLC. All Rights Reserved.

About the Trainer
n 25+ yrs experience in IT Industry
n 12+ yrs experience Oracle Applications
n 5 yrs experience Workflow
n OAUG Board of Directors 11 years, Former President
n Presenter of Training/Presentations multiple clients,
conferences
n Solution Beacon is a leading provider of expert-level
resources to Government Agencies and Fortune 1000 companies
specializing in the Oracle Applications marketplace, providing
leading expertise in the following areas:
u Release 11i Upgrades/Implementations
u Oracle Apps Database Administration
u Oracle Systems Architecture
u Oracle Performance Tuning
u Oracle Workflow
2
Steps to Set up Business Event
System
n Optional – Establish database links to

external systems
u Optional – Enable Oracle Message
Broker queues
n Optional – Set up custom queues
n Required – Check Business Event setup
parameters
3
Steps to Set up Business Event
System
n Required – Schedule listeners for local
inbound agents
n Required – Schedule propagation for local
outbound agents
n Required – Synchronize event and
subscription license statuses with product
license statuses
n Required – Ensure WF_CONTROL queue is
periodically cleaned up
n Optional – change Global Preference
4
Setting up Queues
n Each agent must have a queue

n Standard queues created by
upgrade/install
5
Standard Queues/Listeners
Queue Table / In / Payload Type Description

Name Out
WF_CONTROL Out SYS.AQ$_IMS_ Workflow internal queue –
TEXT_MESSAG not for customer use
E
WF_DEFERRED In WF_EVENT_T Standard queue for
deferred subscription
processing
WF_ERROR In WF_EVENT_T Standard queue for error
handling
WF_IN In WF_EVENT_T Default inbound queue
6
Standard Queues/Listeners
Queue Table / In / Payload Type Description

Name Out
WF_JMS_IN In SYS.AQ$_IMS_ Default inbound queue for
TEXT_MESSAG JMS Text messages
E
WF_JMS_OUT Out SYS.AQ$_IMS_ Default outbound queue for
TEXT_MESSAG JMS Text messages
E
WF_NOTIFICA In SYS.AQ$_IMS_ Standard inbound queue for
TION_IN TEXT_MESSAG e-mail notification
E responses
WF_NOTIFICA Out SYS.AQ$_IMS_ Standard outbound queue
TION_OUT TEXT_MESSAG for e-mail notifications
E
7
Standard Queues
Queue Table In / Out Payload Type Description

/ Name
WF_OUT Out WF_EVENT_T Default outbound
queue
WF_REPLAY_ In WF_EVENT_T Not documented
IN
WF_REPLAY_ Out WF_EVENT_T Not documented
OUT
WF_SMTP_0_ In Not currently used
1_QUEUE
8
Standard Queues
n Default retention for consumed

messages – 7 days
n To change, DBMS_AQADM.Alter_Queue
procedure
n DO NOT change any other parameters
for these queues
9
Enabling OMB queues
n Only Required for Oracle8i database

n Set up WF_OMB_IN and WF_OMB_OUT
queues
u Translates between standard workflow
event msg structure, WF_EVENT_T, and
structure required by OMB,
OMBAQ_TEXT_MSG.
n Assign WF_EVENT_OMB_QH as propagation
protocol
10
Enabling OMB queues
n Run wfquhndos.sql to create PL/SQL

spec
n Run wfquhndob.sql to create PL/SQL
body
n Both located in $APPL_TOP/wf/sql
11
Check Business Event Setup
Parameters
n Admin
responsibility
n Workflow |
Check Event
Manager Setup
12
Check Business Event System
Parameters
n Verify Database Init.ora Parameters are equal or
greater than recommended levels
u Aq_tm_processes – monitors delay events such as
Wait activity
u Job_Queue_Processes – handles propagation of
Business Event System event messages

u Job_Queue_Interval (8i only) – how frequently
job_Queue_process wakes up
n Change values through init.ora file or ALTER SYSTEM
statement (9i)
13
Parameters
n Verify queues are created for standard

queues (Queue Name and Queue
Created columns in Local Agents
section)
n Do not use Create Link to Schedule In-
bound Listeners
n If Link says Edit, press Edit, click Delete
14
Parameters
n Start outbound propagations

u Admin responsibility
t Workflow | Check Event Manager Setup
u Click Create for all queues used
15
Parameters
n Start Outbound (cont)

u Click Create
u Enter Duration
u Enter reschedule interval
u Enter latency (how long to wait after

all messages queued before checking
again)
t Must be > or = job_queue_interval
16
Schedule In-Bound Listeners
n Verify Listeners for local inbound agents

are scheduled
u Do not utilize Create link in Check
Event Manager Setup

u ECX_INBOUND and
ECX_TRANSACTION are only required

if using EDI Gateway
17
Schedule In-Bound Listeners -
Start Containers
n Requires GSM to be configured

n Profile option ‘Concurrent:GSM Enables’
should be set to ‘Y’
n Done through OAM
n Start Workflow Agent Listener
(required)
18
Start Containers
n Navigate to Workflow Manager

n Click on Service Components
19
Start Containers
20
Start Containers
n Verify Deferred, Deferred Notification Agent,

Error, and Inbound status is ‘Running’
n If not, click the Workflow Agent Listener
Service Container
21
Start Containers
n If status is Deactivated, click radio button

next to Service, ensure Start is displayed
action, click Go
n Starts agent listener service components for
WF_DEFERRED, WF_ERROR,
WF_NOTIFICATION_IN, WF_IN
22
Start Containers
n If status “sticks” on Activating (doesn’t

change to Running), then something is wrong
with GSM link to concurrent managers
n Until link is fixed…..
23
Schedule In-Bound Listeners –
GSM Not Configured
n Concurrent program – Workflow Agent Listener
u If doesn’t show in Run Requests window, check
program definition, may not be enabled

u Run a program for each queue
u Schedule to rerun periodically
24
Schedule In-Bound Listeners
n Minimum listeners that must be scheduled

u WF_IN
u WF_DEFERRED
u WF_NOTIFICATION_IN
u WF_ERROR
n Can create Program Set

n WF_REPLAY_IN was accidentally required
with initial 11.5.9
25
Synchronize License Statuses
n Concurrent program: Synchronize

Product License and Workflow BES
License
n Will have to be added to Request Group
26
Verify Queue Cleanup
Scheduled
n From Concurrent Manager, verify

‘Workflow Control Cleanup’ is scheduled
n Oracle recommends every 12 hours
27
Revisit System Status
n Global Preferences page

u Enabled – Internal / External Events
u Local Only– Internal Only
u External Only – do not use this value
u Disabled – do not use this value
28
Verify Event System Works
n Workflow Agent Ping/Acknowledge

u Sends ping event message to each
inbound agent on local system

u Waits to receive acknowledgement
event message from each agent

n If this workflow completes successfully,
Business Event System setup is valid
29
n Event Queue Summary

n Note Current Count for Inbound queues
30
n Launch Process
n Click on Workflow Agent Ping/Acknowledge
31
n Make up a Item Key

(must be unique)
n Select Master Ping
Process in Process
Name
n Click OK
32
n Starts One Master and 3 Details

u Detail for each IN queue except ERROR
33
n Return to Event Queue Summary

n Click on Flashlight beside any queue where
count is higher (except Out)
n Click Go
34
n There should be one message in IN, one in Deferred

n Check if count increased for Replay, if so, use
concurrent manager program to start it
u Messages will stay in queue until next time
concurrent process runs for that queue, then
message will go to Replay queue and stay there
until Replay concurrent process runs
35
n As each message is either “consumed” (or

transferred to Replay queue), detail process
for that queue completes
u If Replay queue is being used, master
process won’t complete until all messages
have made it through the replay queue
36
Questions and Answers
KISS
Keep It Simple and Supportablesm
Thank You!
Karen Brownfield
kbrownfield@solutionbeacon.com
37 www.solutionbeacon.com

Workflow BESetup

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Workflow BESetup

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Oracle Applications Release 11i

Release 11.5.9 WorkFlow

Release 11i Workshops

© 2004 Solution Beacon, LLC. All Rights Reserved.

u Oracle Apps Database Administration

u Oracle Systems Architecture

u Oracle Performance Tuning

n Optional – Establish database links to

n Each agent must have a queue

Queue Table / In / Payload Type Description

Queue Table / In / Payload Type Description

Queue Table In / Out Payload Type Description

n Default retention for consumed

n Only Required for Oracle8i database

n Run wfquhndos.sql to create PL/SQL

Business Event System event messages

n Verify queues are created for standard

n Start outbound propagations

n Start Outbound (cont)

u Enter reschedule interval

u Enter latency (how long to wait after

n Verify Listeners for local inbound agents

Event Manager Setup

ECX_TRANSACTION are only required

n Requires GSM to be configured

n Navigate to Workflow Manager

n Verify Deferred, Deferred Notification Agent,

n If status is Deactivated, click radio button

n If status “sticks” on Activating (doesn’t

program definition, may not be enabled

u Schedule to rerun periodically

n Minimum listeners that must be scheduled

n Can create Program Set

n Concurrent program: Synchronize

n From Concurrent Manager, verify

n Global Preferences page

u Local Only– Internal Only

u External Only – do not use this value

u Disabled – do not use this value

n Workflow Agent Ping/Acknowledge

inbound agent on local system

event message from each agent

n Event Queue Summary

n Make up a Item Key

n Starts One Master and 3 Details

n Return to Event Queue Summary

n There should be one message in IN, one in Deferred

n As each message is either “consumed” (or

Keep It Simple and Supportablesm

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