Information and Instructions about this download file

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File Description: Intel(r) Express Chipset Family Video Driver
Version: 6.14.10.3971
Operating System: Microsoft(r) Windows(r) XP
Part Number: Intelvideo3971
Date: 12/01/2004
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Table of Contents
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Overview
Identification
Installation
Removal
Troubleshooting
Reason for Update
Applicable Part Numbers
=======================

Overview
This document describes the steps necessary to install the Intel Express Chipset
Family video driver for the Gateway Augsburg, Luxemburg, South Lake, and South
Lake 2 motherboards.

Identification
To confirm that this is the correct video driver update for your computer, follo
w these steps:
If the computer is turned off:
1. Turn on the computer. On your keyboard, repeatedly press the F1 key to ente
r the BIOS Setup Utility.
2. In the BIOS Setup Utility, on the Main tab, look for the BIOS version line.
The version needs to be
SE91510J.xxx.xxxx.xxxx.xxxx.xxxx or AG91510J.xxx.xxxx.xxxx.xxxx.xxxx (where x =
variable characters, identifying the version of BIOS currently loaded). The BIO
S prefix SE91510J (Luxemburg, South Lake, and South Lake 2) or AG91510J (Augsbur
g) is constant and specifically identifies the correct motherboard.
3. If the BIOS prefix is SE91510J or AG91510J, this is the correct video driver
for your computer. Press the F10 key to exit the BIOS Setup Utility.
If the computer is turned on and in Windows:
1. From the Start menu, click Shut Down. In the Shut Down Windows dialog box,
select Restart, and then click Yes.
2. As soon as the computer restarts, on your keyboard, repeatedly press the F1
key to enter the BIOS Setup Utility.
3. In the BIOS Setup Utility, on the Main tab, look for the BIOS version line.
The version needs to list
SE91510J.xxx.xxxx.xxxx.xxxx.xxxx or AG91510J.xxx.xxxx.xxxx.xxxx.xxxx (where x =
variable characters, identifying the version of BIOS currently loaded). The BIO
S prefix SE91510J (Luxemburg, South Lake, and South Lake 2) or AG91510J (Augsbur
g) is constant and specifically identifies the correct motherboard.
4. If the BIOS prefix is SE91510J or AG91510J, this is the correct video driver
for your motherboard. Press the F10 key to exit the BIOS Setup Utility.

Installation
1. Download the file to the desktop.
2. On the desktop, double-click the Intelvideo3971.exe file. The needed files
expand to the C:\Cabs\intelvideo3971 folder.
3. From the Start menu, click Run.
4. In the Run dialog box, type: C:\Cabs\Intelvideo3971\Setup.exe. Click OK.
5. In the Intel Graphics Media Accelerator Driver dialog box, click Next.
6. In the Intel Graphics Media Accelerator Driver dialog box, to agree to the l
icense agreement, click Yes.
7. In the Intel Graphics Media Accelerator Driver dialog box, click Yes, I want
to restart my computer now, and then click Finish.

Removal
1. From the Start menu, point to Settings, and then click Control Panel.
2. In Control Panel, double-click the Add or Remove Programs icon.
3. In the Add or Remove Programs window, click Intel Graphics Media Accelerator
Driver, and then click Remove.
4. In the System Settings Change dialog box, to restart the computer, click Yes
.

Troubleshooting
If you have difficulty installing the new driver, download the file again, and t
hen perform the installation steps.

Reason for Update

This driver resolves Issue number 2-1885801308, where Media Center 2005 displays
a green screen or is unable to change channels.

Applicable Part Numbers

Motherboards:
Augsburg: 102007, 102175, 103390, 2521775, 2521775, 2522139, 2522140, 2522141, 2
522142, 2522143, 2522144, 2522145, 2522146, 2522147, 2522148, 2522149, 2522150,
2522151, 2522152, 2522153, 2522154, 2522155, 2522201, 2522202, 2522272, 2522273,
4000966, TMEOEMD915GAGLG1, WMEOEMD915GAGLG1, WMEOEMD915GVAGLG3
Luxemburg Motherboard (E-4300): 2521779, 2522166, 2522167, 2522168, 2522169, 252
2170, 2522171, 2522172, 2522173, 2522174, 2522175, 2522176, 2522177, 2522178, 25
22179, 2522180, 4000983, WMEOEMD915GUXKG1
South Lake Motherboard (7200, 820GM, 702GE, 825GM, 706GE, 704GE, 832GM): 102129,
2521777, 2522156, 2522157, 2522158, 2522159, 2522160, 2522161, 2522274, 4000923
, TMEOEMD915GSEKG2, WMEOEMD915GSEKG2
South Lake 2 Motherboard (E-6300, 9300 series): 2522162, 2522163, 2522164, 25221
65, 2522181, 2522182, 2522183, 2522184, 2522185, 2522186, 2522187, 2522188, 2522
189, 2522190, 2522191, 2522192, 2522193, 2522194, 2522195, TMEOEMD915GSE2G3, WMD
4000984, WMEOEMD915GSE2G3, 2521789, 4000984
Gateway Profile 5.5: 3501887, WMD3501887
Profile 5.5 Motherboard: WME4000960
Computers:
E-4300 Series:
1008306 - Gateway E-4300 4-Bay Computer R0
1008307 - Gateway E-4300 4-Bay SB Computer R0
1008308 - Gateway E-4300 6-Bay Computer R0
1008309 - Gateway E-4300 6-Bay SB Computer R0
1008371 - Gateway E-4300 6-Bay SB Computer
1008372 - Gateway E-4300 6-Bay Computer
1008373 - Gateway E-4300 4-Bay SB Computer
1008374 - Gateway E-4300 4-Bay Computer
2900723 - Gateway E-4300A 4-Bay Computer
2900724 - Gateway E-4300B 6-Bay Computer
2900764 - Gateway E-4300-1 4-Bay Computer
2900765 - Gateway E-4300-2 4-Bay Computer
2900798 - Gateway E-4300 6-Bay Computer
E-6300 Series:
1008326 - Gateway E-6300 Computer R0
1008327 - Gateway E-6300 SB Computer R0
1008369 - Gateway E-6300 SB Computer R0
1008370 - Gateway E-6300 Computer R0
2900766 - Gateway E-6300-1 Computer R0
3200 Series:
1008288 - Gateway 3250S Desktop Computer
1008289 - Gateway 3200S Desktop Computer
1008290 - Gateway 3200XL Desktop Computer
1008330 - Gateway 3250X Media Center Computer
1008348 - Gateway 3200SB Desktop Computer
1008349 - Gateway 3250SB Desktop Computer
5200 Series:
1008272 - Gateway 5200XL Computer R0
1008291 - Gateway 5200S Computer R0
1008292 - Gateway 5200X Computer R0
1008368 - Gateway 5310S Desktop Computer
1008536 - Gateway 5310SE Desktop Computer
7200 Series:
1008273 - Gateway 7200S Desktop Computer
1008274 - Gateway 7200X Desktop Computer
1008275 - Gateway 7200XL Desktop Computer
1008331 - Gateway 7200S Media Center Computer
7300 Series:
1008278 - Gateway 7310X Desktop Computer
1008379 - Gateway 7310S Desktop Computer
9300 Series:
1008380 - Gateway 9310S Desktop Computer
1008381 - Gateway 9310X Desktop Computer
1008382 - Gateway 9310XL Desktop Computer

400GR Series:
4053 - Gateway 420GR Desktop Computer
700GE Series:
4327 - Gateway 702GE
4424 - Gateway 704GE
4546 - Gateway 706GE
700GH Series:
4607 - Gateway 706GH
700GR Series:
3726 - Gateway 700GR
700JP Series:
4468 - Gateway 705JP
4564 - Gateway 707JP
4707 - Gateway 709JP
4708 - Gateway 712JP
800GH Series:
5400 - Gateway 838GH Media Center Computer
800GM Series:
4055 - Gateway 820GM Media Center Computer
4364 - Gateway 825GM Media Center Computer
4660 - Gateway 832GM Media Center Computer
4986 - Gateway 819GM Media Center Computer
5022 - Gateway 835GM Media Center Computer
5389 - Gateway 838GM Media Center Computer