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Microsoft SQL Data Services

Customer Solution Case Study

Infosys Creates Cloud-Based Solution


for Auto Dealers using SQL Data

Overview “With SDS running on the Microsoft Services


Country or Region: United States
Industry: Information Technology
Platform we can give customers a zero-
maintenance data hub. The cloud is
Customer Profile
Based in Bangalore, India,
becoming real.”
Microsoft® Gold Certified Partner Jitendra Pal Thethi, Principal Architect, Infosys Technologies Ltd.
and Strategic Alliance Partner
Infosys Technologies defines, Infosys Technologies Ltd. is an IT transformation leader
designs, and delivers IT-enabled
business solutions for Global 2000 for its clients around the world. With over 95,000
companies. employees in more than 64 offices around the world, the
Business Situation company constantly searches for the best technology to
Infosys needed a cloud-based help its customers meet their business goals. As Infosys
database as a central part of its
strategy to offer its customers low- began designing a solution to let automobile dealers
cost, zero-maintenance solutions share information on inventories and other resources, it
that are accessed through the Web.
wanted to offer a cloud-based solution that would be
Solution simple to deploy, easy to scale, and require zero
The company is building its
solutions using the cloud-based maintenance from the customer. To create its hub-in-
Microsoft Services Platform, the-cloud solution it needed a cloud-based database,
including Microsoft SQL Data
Services. which it found with Microsoft® SQL Data Services, part of
the Microsoft Services Platform. Infosys is using SQL
Benefits
Complete cloud solution Data Services to create a solution for auto dealers,
Low-cost deployment and zero which it can easily replicate to meet similar integration
maintenance
Easy replication for other verticals needs for healthcare, hospitality, insurance, and other
Scalability industry verticals.
Integration with legacy systems
“You really need a Situation dealerships in a network and with
Infosys Technologies Ltd., which their original equipment
hub that each defines, designs and delivers manufacturers (OEMs).
dealer can simply technology-enabled business
solutions for Global 2000 companies, Solution
plug into, and cloud- continuously tracks the innovations in The Infosys auto dealer solution is
based services core technology to leverage the built using Web and STAR based
benefit to clients. standards and it leverages the
running on the technologies from the cloud-based
Microsoft Services The company, which has over 95,000 Microsoft® Services Platform including
employees in more than 64 offices Microsoft SQL Data Services (SDS).
Platform provides an around the world, is eager to offer its SDS offers highly scalable and
ideal low-cost, zero- global customers solutions that take Internet-facing distributed database
advantage of cloud computing, an services in the cloud for storing and
maintenance hub emerging technology based on processing relational queries. It helps
solution.” offering computing resources, developers create and provision new
applications, and storage from the applications with REST and SOAP
Jitendra Pal Thethi, Principal Architect, Internet, or cloud. The cloud concept, based Web protocols. The services
Infosys Technologies Ltd. which encompasses popular delivery are built on robust Microsoft SQL
technologies such as Software + Server® database and Windows
Services and Software as a Service, Server® technologies, providing high
enables developers to create rich availability and security.
solutions that customers can access
through the Web. As Infosys considered the design for
its auto dealer and OEM integration
Customers benefit from cloud-based solution, it knew that it needed to go
solutions because there doesn’t need beyond conventional point-to-point
to be any client-side application connections between dealer locations.
deployment or maintenance. “We want to deliver a simple,
Similarly, organizations can avoid the appliance-like solution that can be
IT expenses traditionally involved in placed in a dealership premises and
hosting server-based solutions. would augment the existing DMS
systems to provide the additional B2B
Infosys was looking at revitalizing its integration capability from our cloud-
auto dealer solution to address based services” says Jitendra Pal
flexibility and scalability Thethi, Principal Architect at Infosys.
requirements. Infosys assessed the
applicability and value of a cloud- Getting beyond point-to-point
based model and decided it provided connections meant finding an efficient
enhanced benefits to customers in hub-based system, which again
this scenario. The Infosys cloud-based pointed toward the cloud, and SDS
solution for the automotive industry running on the Microsoft Services
would simplify the process of sharing Platform.
inventory and other data between
“With SQL Data “It would be costly to create and solutions for its global customers. The
maintain physical integrations company can create solutions that
Services we are able between dealerships in one have low-cost deployment and zero
to provide our dealership network, for example, and customer-side maintenance. The
such point-to-point solutions aren’t solutions can be easily replicated for
customers with a scalable,” says Thethi. “You really other verticals, provide virtually
cloud-based solution need a hub that each dealer can unlimited scalability, and integrate
simply plug into, and cloud-based easily with legacy systems.
which requires no services running on the Microsoft
capital expenditures Services Platform provide an ideal Low cost Robust Infrastructure
low-cost, zero-maintenance hub Ensures High Service Availability
or operational solution.” Working with SDS and the rest of the
expenditures. This Microsoft Services Platform has
Infosys Solution Architecture provided Infosys with the complete
removes a lot of Infosys is using a three-tier cloud infrastructure it needed to
would-be barriers to architecture that includes: create its auto dealer solution. “We
needed a robust cloud-based
solution Web-based Interface. Dealer
database solution to support hub-
employees, wanting to check
acceptance.” inventory at another dealership, or
based integration,” Thethi notes.
“That is exactly what SDS provides.
Jitendra Pal Thethi, Principal Architect, seeking OEM information, use a
The Services Platform also provides
Infosys Technologies Ltd. desktop browser to connect to the
the infrastructure we need for
cloud-based Infosys solution.
deploying our application from the
Application Tier. Infosys provides
cloud, and for supporting
the middle-tier code and business
authentication.”
logic enabling integration of data
between participating parties. This
Infosys sees the platform as a great
Infosys application tier provides
value proposition. “SQL Data Services
connectivity between SDS in the
and the rest of the Services Platform
cloud and the dealer’s existing data
combine to form a cloud
systems. The Infosys Legacy
infrastructure that is very exciting,”
Modernization solution, a part of the
says Thethi. “This opens the door for
Catalytic IT solution suite is used with
creating a new generation of cloud-
dealerships that have green-screen
based solutions.”
legacy systems. The Infosys
application tier is hosted in the cloud.
Low-Cost Deployment and Zero-
Data Tier. Data from all parties—
Maintenance
dealers, OEMs and other participants
As Infosys searched for the best
—is hosted on a dedicated instance of
platform on which to build its cloud-
SDS in the cloud.
based auto dealer integration
solution, it sought a solution that
Benefits would be inexpensive for its
Infosys has found the platform it
customers to deploy and maintain.
needs to create complete cloud-based
“With SDS and the “We needed a database at our hub, solutions. But all of these solutions
but didn’t want dealers to have to require a hub-based data store, which
rest of the Microsoft deploy and support that level of is why SDS is so important.”
Services Platform, infrastructure,” says Thethi. “With
SQL Data Services we are able to Thethi adds: “The need for a solution
we can scale to any provide our customers with a cloud- like this has always been there. With
number of based solution which requires no a cloud-based platform and
capital expenditures or operational leveraging Microsoft Services Platform
automobile dealers, expenditures. This removes a lot of we can give customers a scalable,
or insurance agents, would-be barriers to solution zero-maintenance services and data
acceptance.” hub. The cloud infrastructure is
or to any number of becoming real and the this appliance
participants of any Working with SDS and the Microsoft based approach for connecting the
Services Platform also relieves Infosys cloud with the enterprise makes it
other vertical we and its customers from the anxiety more relevant”
work with." and expenses of ensuring high
availability and similar administrative Scalability
Jitendra Pal Thethi, Principal Architect, concerns. Thethi notes, “We like the Infosys likes the ease with which it
Infosys Technologies Ltd. idea that data replication, disaster can add new participants to a cloud-
recovery, and other administrative based solution. “With SDS, we can
responsibilities are completely scale to any number of automobile
handled by Microsoft.” dealers, or insurance agents, or to
any number of participants of any
Easy Replication for Other Verticals other vertical we work with,” says
Auto dealerships are just one of a Thethi. “As the number of
number of industries that Infosys sees participating dealerships goes up, the
benefiting from appliance-like cloud- cost of the cloud service is
based solutions using SDS as the data incremented, but this is offset by the
repository. Whether providing an increase in revenue. The customer
integration point for hotels, clinics, or never has to worry about scalability.
insurance agents, all of these That is handled by the huge data
verticals typically include centers of the Microsoft Foundation
geographically distributed operations Services.”
that could benefit from easy to
deploy, low-cost, and zero- Integration with Legacy Systems
maintenance solutions. Integration of legacy systems is an
area of Infosys expertise. “Our Infosys
“We need a general cloud platform Legacy Modernization solution has
that will make it easy to replicate our enabled companies around the globe
solution for other verticals,” says to maximize the value of their legacy
Thethi. “The hospitality industry, systems,” Thethi says. “We can
healthcare industry, insurance create our solution to sit between the
industry, and several other verticals legacy system and the cloud, and we
could all benefit from cloud-based can deploy that solution on the cloud.
For More Information This brings great value to our Azure Services Platform
For more information about customers—to be able to make full The Azure™ Services Platform
Microsoft products and services, call use of their legacy systems, while provides an excellent foundation for
the Microsoft Sales Information handling everything from the cloud.” expanding product and service
Center at (800) 426-9400. In offerings. The Azure components
Canada, call the Microsoft Canada include:
Information Centre at (877) 568-  Windows Azure. Windows Azure
2495. Customers who are deaf or Summary is a development, run-time and
hard-of-hearing can reach Microsoft In summary, Infosys is using the control environment that is
text telephone (TTY/TDD) services Microsoft Services Platform as it scalable, flexible, secure and
at (800) 892-5234 in the United designs a new generation of cloud- Interoperable.
States or (905) 568-9641 in Canada. based applications to help its global  Microsoft SQL Services. SQL
Outside the 50 United States and customers enjoy low-cost, zero- Services is a suite of cloud-based
Canada, please contact your local maintenance solutions accessed SQL Server data platform
Microsoft subsidiary. To access through the Web. capabilities. The first of these
information using the World Wide capabilities is SQL Data Services,
Web, go to: www.microsoft.com which offers Internet-facing
database service for relational
For more information about Infosys queries.
Technologies Ltd products and  Microsoft.NET Services. Microsoft
services, call (510) 742-3000 or visit .NET Services is a suite of Web
the Web site at: services for customers with
www.infosys.com/microsoft integration and business-to-
business collaboration
requirements. These services
include workflow, access control,
and service bus connectivity.
 Live Services. Live Services is a
comprehensive set of Web services
that represent the core functionality
of Windows Live (includes Windows
Live Messenger, Live Search, and
many more).

For more information about the Azure


Services Platform, go to:
www.azure.com

Software and Services Hardware


Microsoft Services Platform Varies by customer
Microsoft SQL Data Services
Microsoft Global Foundation Services

This case study is for informational purposes only.


MICROSOFT MAKES NO WARRANTIES, EXPRESS OR
IMPLIED, IN THIS SUMMARY.

Document published October 2008


Microsoft SQL Services
Microsoft SQL Services extends the
SQL Server capabilities in cloud as
web-based services. It enables you to
store data from structured, semi-
structured, and unstructured
documents. SQL Services will deliver
a rich set of integrated services for
relational database, search, reporting,
analytics and data synchronization
with mobile users, remote offices and
business partners. The first of these
SQL Services available today is
database services called SQL Data
Services.
.

For more information about SQL Data


Services, go to:
www.microsoft.com/sql/dataservices/
defaut.mspw