Cognizant Case Study
Cognizant Manages End-to-End SAP ECC
Testing at Global Supplier of Silicone Solutions
Situation
The client engages in the discovery,
development, manufacture, marketing, and
distribution of silicon-based materials. It offers
approximately 7,000 products, including
adhesive/sealants, elastomers, emulsions,
fluids, and silicone rubber products, which are
used in automotive, cosmetics, lubrication,
moldmaking, and weathersealing applications.
The company also provides various services and
solutions comprising analytical testing, material
application testing, application training and
education, contract and toll manufacturing,
custom material blending, custom packaging of
material, design studio, facilities design and
engineering, formulation and product
development, geographic and market
expansion, material-process and equipment
integration, package recycling, and process and
supply chain optimization, as well as
environment, health, and safety.
The company supports a complex portfolio of IT
applications that span a number of
technologies. The company's business
transactional and analysis systems are heavily
based on the SAP R/3 applications suite.
The client was in the process of upgrading its
core SAP R/3 instance from the current ECC 5.0
version to SAP ECC 6.0. As a part of this
upgrade initiative, the organization was looking
for a partner that could assist in end-to-end
testing activities, introduce industry best
practices to its SAP testing environment and set
up a functional center of excellence for global
SAP Testing Services.
The client faced the following challenges:
I Unstructured testing process for business
workflows
I Lack of single owner for testing in the SAP
ECC upgrade program
I Need for institutionalizing SAP best practices
in the testing environment
I High testing effort was envisaged with a man-
ual approach
I Support for future design and development
initiatives
Solution
The key objectives of this engagement were:
I Assessment of current SAP testing life-cycle.
I
Assessment and identification of testing sce-
narios.
I Analysis of automation and testing tools.
I End-to-end management and delivery of test-
ing for the SAP ECC 6.0 upgrade project.
case study
 Cognizant's approach for the engagement Cognizant owned the entire testing lifecycle of
consisted of: the SAP ECC upgrade. Cognizant's testing
approach including activities such as gathering
I Phase I: Assessment of the current SAP test- application understanding, identifying the
ing life-cycle. automation scope and installing automation
I Phase II: End-to-end management and deliv- tools. An iterative process to design the
ery of testing for the SAP ECC 6.0 Upgrade automation framework, develop test libraries
project. This phase employed a testing and analyze test results was implemented to
automation tool called Worksoft Certify that ensure comprehensive test coverage.
automated, accelerated and optimized testing
activities. Benefits
I
I
Phase III: Setup a global SAP functional CoE,
Structured testing process for business work
which will provide future design, development
flows.
initiatives and automation testing support.
I Institutionalized quality assurance process
The scope of the engagement included leading to a coverage of bigger testing
deployment of the SAP ECC 6 modules I Reduced Quality Assurance Costs because of
management supporting materials management, deployment of an optimal 70:30 offshore
warehouse management, finance, production onsite ratio.
planning, quality management and human
resources.

About Cognizant
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting and business
process outsourcing services. Cognizant’s single-minded passion is to dedicate our global technology
and innovation know-how, our industry expertise and worldwide resources to working together with
clients to make their businesses stronger. With over 50 global delivery centers and 63,700 employees
as of March 31, 2009, we combine a unique onsite/offshore delivery model infused by a distinct culture
of customer satisfaction. A member of the NASDAQ-100 Index and S&P 500 Index, Cognizant is a Forbes
Global 2000 company and a member of the Fortune 1000 and is ranked among the top information
technology companies in BusinessWeek’s Hot Growth and Top 50 Performers listings. Visit us online at
www.cognizant.com.

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