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Florida Department of Agriculture & Consumer Services

CHARLES H. BRONSON, Commissioner


Tallahassee, Florida

Division of Consumer Services


June 2,2010 2005 Apalachee Pkwy
Tallahassee FL 32399-6500
Phone: 1-800-HELP-FLA
URL: http://www.800helpfla.com
Refer To: 1005-17521/ RR
MELANIE SLOAN
1400 EYE ST NW STE 450
WASHINGTON, DC 20005-6503

Re: FREEDOM ALLIANCE

Dear: MELANIE SLOAN

The Division of Consumer Services, Bureau of Mediation and Enforcement, has received your complaint
concerning the above referenced business. Thank you for filing your complaint with this office. Often it is only
through correspondence from concerned and responsible citizens that we become aware of consumer problems.

I have mailed a copy of your complaint to the business and have asked the business to respond to the allegations.
I will review the response and contact you with a status update. Please be aware that this process may take
between 60 and 90 days.

If you have any additional documentation to support your allegations that you did not include with your initial
mailing, I would appreciate you forwarding that information to my attention at your earliest convenience.
Examples include, but may not be limited to proof of payment to the business, receipts, advertisements, copy of
a contract, or any correspondence with the business you think might assist me in understanding your complaint.
Please include the reference number displayed above on future correspondence and address any questions or
concerns to my attention.

Sincerely,

Rose Rucker-Brown
Regulatory Specialist I I I
850-410-3783
Fax: 850-410-3801
E-mail: ruckerr@doacs.state.fl.us

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