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Motivations and barriers of foreign

R&D activities in China


Oliver Gassmann1 and Zheng Han2
1
Institute of Technology Management, University of St. Gallen, 9000 St. Gallen, Switzerland,
oliver.gassmann@unisg.ch
2
Research Institute for International Management, Asia Research Centre, University of St. Gallen,
Switzerland, zheng.han@unisg.ch

The continued growth of the Chinese economy accompanied with the expansion of interna-
tional investment in China has led to an increase in foreign research and development (R&D)
activities in the country. Aside from the rising importance of R&D internationalization,
research on foreign R&D in China has been neglected in the past due to its emerging status. In
this article we examine drivers and barriers for conducting R&D in China. The focus of our
research is on transnational companies typically characterized by decentralized R&D
activities. Our research is mainly based on qualitative interviews with senior R&D managers.
The success of foreign R&D activities in China strongly depends on the realistic estimation of
its advantages and the proper identification and handling of barriers.

1. Introduction Previous research has shown that TNCs prefer


to invest cautiously and benefit from experiences

C hina, the world’s largest emerging economy,


has become the most important investment
destination for transnational companies (TNCs).
and knowledge gained from their prior operations
and build upon an existing network of foreign
value-added activities (Kogut, 1983; Li, 1995).
In 2002 China overtook the USA as the biggest This behaviour is in line with the results of recent
recipient of foreign direct investment, rising to an research (Li and Zhong, 2003) which identified
estimated US$53 billion (Reuters, 2003). This 276 international R&D alliances in China be-
clearly reflects the importance of the country’s tween 1995 and 2000. The researchers found
position as a major production site and market- that non-equity-based R&D co-operative agree-
place for TNCs. It also highlights international ments outweighed equity-based R&D joint
investors’ support for China’s entry into the ventures.
World Trade Organization (WTO) in November Although one cannot ignore the increasing sig-
2001. Accompanied by a significant inflow of nificance of foreign R&D activities in China, re-
foreign direct investment, more and more TNCs search in the area of R&D management in China is
are increasing their tendency towards and invol- still mostly uncharted territory. In order to facil-
vement in local R&D activities. Equity-based itate understanding of this recent phenomenon, our
R&D commitments are only part of TNCs’ paper aims to answer three questions: (1) what are
R&D endeavours in China. Most TNCs realize the most important motivations behind establish-
that their international expansion is a process of ing R&D activities in China? (2) What kinds of
small steps to be taken in order to adapt gradually barriers are TNCs’ R&D managers facing? and (3)
to the host country’s unique environment. what are the managerial implications?

R&D Management 34, 4, 2004. r Blackwell Publishing Ltd, 2004. Published by Blackwell Publishing Ltd, 423
9600 Garsington Road, Oxford OX4 2DQ, UK and 350 Main Street, Malden, MA 02148, USA.
Oliver Gassmann and Zheng Han

2. Literature review created in the newly industrialized economies of


South-East Asia.
Although R&D is usually one of the last objec- Within the broad field of R&D management in
tives of an internationalization strategy (Mans- China, we have identified the following areas
field et al., 1979; Pearce, 1989), the process of under scholarly investigation. At the beginning of
R&D internationalization has continued in earn- China’s economic opening, some scholars focused
est. For example, between 1997 and 1998, US on the structure of national Science and Technol-
foreign R&D spending increased by 28%, from ogy (S&T) systems and state owned industrial
$17 billion to $22 billion. Meanwhile, US com- R&D (see e.g., Fischer, 1983; Fischer and Farr,
panies’ overseas R&D spending reached $17 bil- 1985; Jin and Porter, 1988). Although these find-
lion in 1999, a growth rate of 25% (after adjusting ings revealed significant obstacles existing in the
for inflation) from 1997 (National Science Board, country’s innovation system, the potential that
2002). R&D internationalization in the 1980s and China will experience rapid advancement is con-
1990s was largely restricted to technology-based sidered to be high, given the confluence of the
multinational companies. As some researchers worldwide information revolution, the opening of
have stated, conducting R&D overseas helps new markets, and China’s readiness for economic
companies obtain local knowledge (Howells, expansion (Jin and Porter, 1988). Against the
1990a; Kogut and Chang, 1991; Florida, 1997). background of China’s increasing transformation
Companies strive to locate their R&D activities at from a centrally planned to a market-based eco-
centers of technological excellence, regions char- nomic system, some researchers, such as Brockhoff
acterized by a high rate of new technology output and Guan (1996), have focused more attention on
that possess particularly advantageous spillover how Chinese SOEs can overcome structural pro-
potential. It does not come as any surprise that blems in managing technological innovation. Very
the pioneers of R&D internationalization are little research has touched upon managerial as-
high-tech companies operating in small markets pects of managing R&D in China. De Boer, Gan
that face a scarcity of resources in their home and Shan (1998) have looked at critical issues
countries (Gassmann and von Zedtwitz, 1999). facing local R&D managers such as shortage of
Companies such as General Electric and General funds, ageing R&D staff, increasing competition
Motors in the USA, Toyota and Fujitsu in Japan, and rapid development of technology. De Boer et
and Daimler-Benz in Germany all had large home al. suggest various solutions, such as sending
markets and a substantial domestic R&D base; Chinese R&D managers abroad for exchange,
meaning they had less pressure to internationalize forging international co-operation and implement-
their R&D activities. However, increased compe- ing Western R&D management theory in China;
tition from within and outside their industries in these measures could all help Chinese R&D man-
recent years forced these companies to source agers to tackle the critical issues faced above.
technological knowledge on a global scale. Other Recently an increasing number of TNCs has
researchers found that R&D internationalization recognized China as a preferred place to conduct
is positive in helping companies to better adapt offshore R&D activities. Accompanied by the
their products to the needs of local markets growth of foreign R&D in China, some research-
(Howells, 1990b; Håkanson and Nobel, 1993a, ers have made an effort to outline the pattern and
b). As firms establish production facilities over- characteristics of foreign R&D activities in China
seas and increase product complexity, R&D facil- (see Xue and Wang, 2001; Li and Zhong, 2003).
ities near production sites are needed to give These studies found that R&D investments tend
technical support to localized manufacturing. to be concentrated within high-technology indus-
These two types of international R&D invest- tries such as software, telecommunications, bio-
ments have been framed by Kuemmerle (1999) technology and chemicals. However, this research
as home-base-augmenting (HBA) and home- is conducted to explore the motivation behind the
base-exploiting (HBE). The majority of research reasons why TNCs invest R&D in China, and the
on R&D internationalization has focused on the barriers they face when undertaking such an
following regions: the USA, Japan and Western endeavour. Our research aims to identify the
Europe. Nevertheless, recent developments of most significant motivations and barriers of for-
R&D internationalization have tended to take eign R&D activities in China, which should be
place outside of these traditional regions. While taken into account by R&D managers of TNCs.
most R&D laboratories are concentrated in the Based on our findings, we will then provide
triad countries, new R&D sites are now being several relevant managerial implications.

424 R&D Management 34, 4, 2004 r Blackwell Publishing Ltd. 2004


Foreign R&D activities in China

3. Research methodology and data sample foreign companies had R&D departments, half
of these did not receive stable funding, one-third
Given the exploratory nature of our focus, re- did not perform R&D regularly, and nearly two
search is mainly based on case studies, results in five lacked the necessary experimentation and
from previous research, research of official Chi- testing equipment. In recent years, more TNCs
nese publications and Internet sites, along with have identified China as a preferred place to
interviews with R&D managers with previous conduct offshore R&D activities. An analysis of
experience in China. The case study is widely the 2003 official statistics of the Ministry of
considered to be an appropriate method to navi- Science and Technology provided clear evidence
gate unclear boundaries between phenomenon of increased awareness. Between 1987 and 2002,
and context in the early stages of research. Parti- 65 transnational companies had established 82
cularly when the research questions examine a R&D organizations (equity-based) in China
contemporary event, and when there is little or no (China S&T Statistics, 2003). In recent years,
control over behavioral events. This is especially this awareness has grown; between 1988 and
true in the field of management, where case 1992 only an average of 0.8 new R&D units per
studies provide a strong relevance to problems year were established in China, while between
in practice (Yin, 1998). 1998 and 2002 this number had grown to 8.4
Our case studies have generally relied on the units. While this statistic might not reveal the
primary data source of in-depth expert interviews exact dimension of foreign R&D activities in
and secondary data such as company press re- China (e.g., Motorola, which has 18 R&D centers
leases and Internet research. Between 2002 and and 7 more under construction, is only counted
2003, we conducted 18 interviews with senior once in the statistic) – one can clearly recognize
R&D managers involved in R&D activities in the tendency for longitudinal growth. This fact is
China. This kind of triangulation allows us to further underlined by several actual considera-
minimize the bias of personal perspective and tions of China as a place for future R&D loca-
enhance the validity of the information. To com- tions by our interview partners.
bine the advantages of unstructured and semi- The regional distribution of foreign R&D ac-
structured interview methods, we started with tivities reveals TNCs’ clear preference concerning
open-ended questions, followed by a structured their R&D sites in China. The majority of the
questionnaire protocol. Besides asking formal TNCs’ R&D centers are based in the two most
questions regarding the companies’ motivations economically important cities of China, Beijing
and barriers of their R&D activities in China, the and Shanghai (Li and Zhong, 2003; China S&T
interviewees were also strongly encouraged to Statistics, 2003). The most attractive features of
provide related examples from their daily busi- these two cities are highly qualified human re-
ness, including current projects. sources, well-developed infrastructure, numerous
The intention of the interviews was to identify industrial sectors and high-tech parks, and ma-
relevant factors of motivations and barriers to ture local scientific communities including top-
TNCs’ R&D investments in China. The compa- class universities and research institutes. Accord-
nies interviewed came from automotive, machin- ing to China Science and Technology (S&T)
ery, IT and software industry: ABB, Siemens, statistics, 65.9% of R&D centers are embedded
SIG, Schindler, Microsoft, GM, VW, Siemens in TNCs’ joint venture in China, while the re-
VDO Automotive. The companies were all based mainder of the TNCs’ R&D sites is registered as
in Western countries, and each had a significant wholly-owned enterprises. A survey of China
and traceable history in China. S&T statistics disclosed that the tendency for
wholly-owned R&D centers is positively related
to the technological sensitiveness of TNCs’ busi-
4. Characteristics of TNCs’ R&D ness field, since wholly-owned R&D centers pro-
activities in China tect knowledge and prevent unwanted technology
transfer. Findings of our interviews also support
At the early stages of China’s economic liberali- this result. The computer and telecommunica-
zation, production-based FDI was the main focus tions industries are driving R&D investment in
driver of China’s economic growth and moder- China. Other important industries with R&D
nization. Foreign firms investing in China en- investment in China include chemical, petrochem-
gaged only in limited levels of R&D activity. ical, biotech, pharmaceutical, automotive, trans-
According to the OECD (2002), only 1% of portation and power generation equipment (Xue

r Blackwell Publishing Ltd. 2004 R&D Management 34, 4, 2004 425


Oliver Gassmann and Zheng Han

and Wang, 2001; Li and Zhong, 2003; China S&T Siemens VDO Automotive has 137 business
Statistics, 2003). These TNCs typically come from locations worldwide with close to 43,600 employ-
the triad regions. Most of them are from North ees in the all-important automotive market. Sie-
America, especially from the USA, followed by the mens VDO is a supplier of automotive products,
European Union and Japan. A further significant with the 16 product divisions that can be con-
group of R&D investors comes from Greater strued as profit centers, all embedded in a matrix
China, specifically Hong Kong and Taiwan (Li organization. More than 70% of the product
and Zhong, 2003; China S&T Statistics, 2003). range is less than 3 years old, which highlights
A strong driver for foreign R&D is the market. the emphasis on innovation. The Asia strategy of
If the company’s business requires local product Siemens VDO is to expand their position and
adaptation and intensive customer cooperation, it double turnover in Asia by 2005/2006. China is
is likely that local development units will be estab- considered to be a strategic and important market
lished (e.g., von Zedtwitz and Gassmann, 2002, p. to achieve this goal. In China, Siemens VDO
580). Due to the sheer size and specific require- started its activities in 1995, and has since invested
ments of the Chinese market, this implies that the in five operating units. In the 1990s, establishing
majority of TNCs’ R&D activities in China are joint ventures was mandatory to enter the Chinese
market driven and development oriented. For ex- market. Since this time, two of the units have
ample, software and mobile phone companies such turned to wholly-owned enterprises. Local pro-
as Microsoft or Nokia set up development centers duction facilities of Siemens VDO in China
to develop a localized user interface using the mostly manufacture products that were developed
Chinese language. Research results of Li and in Europe. The majority of Siemens VDO’s cus-
Zhong (2003) revealed that between 1995 and tomers are international auto manufacturers such
2000, two-thirds of TNCs’ R&D alliances in China as Volkswagen, BMW, and Hyundai. Until now,
(including equity-based and non-equity-based alli- all R&D projects have been development and
ances) are development oriented. application oriented, with no research activities
Nevertheless, several TNCs’ laboratories have at all. Due to the lack of local development
added sufficient resources to build specific lead- capacity, these projects are supported by and
ing-edge platforms, transforming the lab into a consist of members of R&D teams based in other
competence center for the entire global enterprise, countries such as Korea or Australia.
dedicated to fundamental research. For instance,
Microsoft set up its research center in Beijing in
1998, conducting research on topics such as next
generation multimedia and Chinese PC technol-
Motivations and barriers of on-site R&D
ogy (Gelb, 2000). Siemens and IBM have long
activities
established corporate research labs in Beijing. The management of Siemens VDO is aware of the
importance of the Chinese market and the strate-
gic significance of creating competitive advan-
5. The case of Siemens VDO Automotive tages in China. For Siemens, there are several
reasons to carry out local development. First,
As an introduction to the motivations and bar- with new models continually being introduced
riers of foreign R&D in China, this section will into the Chinese car market, it will be vital to
use Siemens VDO Automotive as a practical keep their product development in line with
example and briefly illustrate its experiences in model releases from different car manufacturers.
China. Siemens has a Corporate Research lab in In order to respond quickly to customer demands
Beijing, employing 25 people. The mission is to in the future, it will not be sufficient to conduct
contribute to corporate research (active research), development activities through headquarter’s
to handle intellectual property issues of Siemens R&D department. Second, there are cost saving
in China (local IP presence), and to promote potentials due to low engineering man-hour costs
Siemens standards in the early and emerging in China. Cost savings can be achieved from
phase before dominant designs have been estab- products developed abroad, (e.g. in Germany)
lished (market development). In addition to this which are sometimes over-engineered in regards
corporate R&D activity, Siemens VDO Automo- to the lesser requirements of local customers.
tive, a wholly owned subsidiary of Siemens, is in Third, engineering support to local customers
the evaluation process of establishing a develop- will be easier to follow up on than with a central
ment center in China. R&D department. Fourth, due to specific local

426 R&D Management 34, 4, 2004 r Blackwell Publishing Ltd. 2004


Foreign R&D activities in China

conditions in which automotive products are ing facility. Both reasons are resource-based.
operating, some of the development activities Siemens VDO has a strong exchange and co-
must be conducted on-site. Examples of such operation agreement with the automotive faculty
activities include local air and climatic conditions of Changchun University of Science and Technol-
and gas quality needs and development work in ogy. Another potential source for co-operation
power train adjustment. As well, on-board info- partners is Chinese automotive firms along the
tainment services need localized adjustments with supply chain (vertical integration). They can help
respect to culture and language. At this stage the to attract customers and build long-term business
volume of products that could be developed relationships with key customers in order to
locally is still inadequate to achieve sufficient create market entry barriers. According to the
economies of scale. One major reason for this is interviewed experts, competitors will definitely
the congested car market in China. About 2400 not be considered as cooperation partners due
companies are involved in the manufacturing of to apprehension of unwanted technology transfer.
vehicles. At present there are 120 complete vehicle
plants, of which 12 have a yearly output exceed-
ing 10,000 units, and only three have a production
capacity exceeding 300,000. According to indus-
6. Motivations for establishing R&D in
try experts, an enterprise with an annual output
China
of less than one million is not competitive in the
6.1. General motivations of foreign R&D
international market. One further dilemma that is
a general concern for all automotive R&D man- Prior to studying TNCs’ motivations for estab-
agers in China is the lack of experienced auto- lishing R&D in China, we shall briefly outline the
motive specialists. Although there are several results of earlier research on basic motivations
universities in China with automotive depart- and drivers for conducting R&D abroad. Differ-
ments, given the increasing demand for automo- ent approaches have been used to classify motiva-
tive specialists, there is still an insufficient number tions for R&D internationalization. One
of qualified automotive engineers when compared approach broadly distinguishes between de-
to international standards. mand-oriented and supply-oriented drivers for
R&D internationalization (see Granstrand,
Håkanson and Sjölander, 1993; Dunning and
Narula, 1995; OECD, 1998). Demand-oriented
R&D co-operation as an option motivation factors include the special needs of the
The management of Siemens VDO is aware that local country/market, which require modifica-
the aforementioned obstacles set limitations on tions of the firm’s products; or host country
direct investment in R&D activities. Therefore the restrictions, such as local content requirements,
form of co-operation is considered as an alter- tolls, import quotas, and fulfilment of standards.
native means of reliance in order to ensure com- Supply-oriented factors include highly sophisti-
petitive advantage. What is notable is that most cated foreign scientific infrastructure (e.g., new
of the domestic automotive companies are not regional technological competence centres such as
able to provide technological benefit to Siemens Sillicon Valley, Prato or Modena), which takes
VDO through their relationship. Within the auto- advantage of host country scientific and knowl-
motive industry, co-operation in China will edge inputs and accesses cutting-edge technology.
mainly offer advantages with respect to develop- Availability of well-educated local R&D specia-
ment time reduction; joint use of resources and lists, ideally combined with low R&D personnel
facilities, regional market knowledge, and market costs are further supply-oriented incentives to
barriers to entry creation. establish R&D abroad. A third group of motiva-
In our case there are two kinds of potential co- tions, environmental motivation factors, is men-
operation partners: universities and automotive tioned by Granstrand et al. (1992).
companies along the supply chain. In the Siemens In a more refined classification scheme, Beck-
VDO case, universities are preferable co-opera- mann and Fischer (1994) identified five categories
tion partners primarily for two reasons: first, the of R&D internationalization drivers (input-
contact with a university will be seen as a good oriented, output-oriented, external, efficiency-
source of qualified automotive engineers. Second, oriented and political/social-cultural). This classi-
universities might possess testing facilities crucial fication has been used to classify drivers of
for product development, such as an engine test- R&D internationalization whereas input- and

r Blackwell Publishing Ltd. 2004 R&D Management 34, 4, 2004 427


Oliver Gassmann and Zheng Han

Table 1. Important motivations for TNCs’ R&D establishment in China.


Input-oriented motivations Performance-oriented motivations

 Availability of highly qualified personnel  Customer and market-specific development


 Tapping informal networks and knowledge sources  Adaptation to local production processes
 Local pockets-of-innovation  Cost advantages

Business-ecological motivations

 Government policy
 Continuing economic growth and unique market size
 Peer pressure

output-oriented factors are in principle in accor- suffered from an outflow of talents (brain drain)
dance with the supply- and demand-oriented to a great extent. In recent years, Chinese govern-
view. The three other categories such as external, ments, at both national and local level, have
efficiency-oriented, and political/social-cultural introduced policies to induce highly skilled over-
factors reveal the multifarious character of moti- seas Chinese to return to China (OECD, 2002).
vations for R&D internationalization. Increasing numbers of scientists and graduates
Based on our research interviews and literature have returned from abroad thanks to the endur-
analysis, we have relied on this scheme as a ing economic growth and improved opportunities
preliminary framework to examine the specific in China. In 2002, more than 18,000 of the so-
motivations for establishing R&D in the Chinese called ‘returnees’ came back to China, an increase
context. Since the motivation factors we have of 47% compared to 2001 (Ministry of Education
identified within the Chinese context do not ex- PRC, 2003b). These key people represent an
pediently conform to the scheme of Beckmann additional pool of uniquely qualified human re-
and Fischer (1994), we have merged output and sources, and bring experience and knowledge
efficiency-oriented motivation factors into perfor- from around the globe.
mance-oriented motivation factors and external
and political/social-cultural into business-ecologi- Tapping informal networks and information sour-
cal motivation factors (see Table 1). ces. In China, business success is heavily depen-
dent on strong informal networks and
relationships – the frequently cited ‘GuanXi’.
6.2. Input-oriented motivations The establishment of a local R&D center enables
Availability of qualified personnel. Amongst the a company to build and maintain informal net-
input-oriented motivations for establishing R&D works with universities and local scientific com-
in China, the huge human resource potential is of munities, which can help TNCs to establish
great importance. In 2002, 2.5 million students strategic partnerships and establish human re-
graduated from the country’s 3000 universities sources for the long term. In addition, China’s
and colleges including 14,000 PhDs, ranking industrial development is at an emerging level and
China third behind the USA (approx. 40,000) the economy is undergoing a transition from a
and Germany (approx. 30,000). China also pro- planned to a market based system. Hence changes
duced more than 66,000 masters students in 2002 in industrial regulations, legislation and policies
(Ministry of Education PRC, 2003a). Many top- are all the more dynamic. Their on-site R&D
flight universities such as Tsinghua, Beijing, Zhe- activities and proximity to the government help
jiang and Fudan produce highly qualified gradu- TNCs to keep pace with changes in the dynamic
ates in disciplines such as mathematics and Chinese environment, while also allowing them to
natural sciences. Aside from domestic graduates, achieve critical competitive advantages. Using
more than 580,000 Chinese students were dis- local R&D to gather technology intelligence on
persed among 100 countries and regions world- local and international competition is yet another
wide for studying purposes between 1978 and input-oriented motivation for TNCs’ to conduct
2002, with 150,000 of them returning to China R&D activities in China.
(Ministry of Education PRC, 2003b). The major-
ity of students chose to immigrate into other Local pocket-of-innovation. Since Chinese policy
countries after graduating. Hence, China has makers seek to raise the level of China’s industrial

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Foreign R&D activities in China

production and increase competitiveness to an foreign market is a widely shared belief among
international level, special economic and other many interviewed R&D managers. Selling pro-
investment zones have been established and have ducts without paying attention to the needs of
become the main engine for growth in the Chinese local markets is bound to fail. Locating R&D
economy. Notably, the High Technology Devel- activities in China allows TNCs to adapt and
opment Zones (HTDZ) or ‘science parks’ have tailor their products and services to the local
been designed to lure researchers, entrepreneurs, cultural and market needs. A typical example is
foreign R&D centers and venture capitalists from adapting IT user interfaces, telecommunication or
around the world. As an example, Beijing’s high- car infotainment products to be used with the
tech Zhongguancun area located northwest of the Chinese language. Moreover, specific local condi-
city is home to a large number of universities and tions in which products are operating require
scientific institutions including Tsinghua Univer- appropriate modifications and redevelopment.
sity, Beijing University and the Chinese Academy For example, in China some automotive compo-
of Science. As a result, there are a number of nents such as air conditioning and combustion
start-up firms, foreign-capital firms and large- engines need to be redeveloped according to local
scale local firms that are seeking access to high climatic conditions and local gas quality. In the
potentials through building strong relationships next 2–3 years, over 75% of growth in electronic
with the universities. Furthermore, these pockets- manufacturing capacities will take place in China.
of-innovation attract investors by providing Risks of such a production shift purely for
space, advanced infrastructure, and high-tech cost reasons are high; local development and
facilities that they need along with financial product adaptation in these growing markets
incentives. As an example, the Chinese State can support manufacturing operations and in-
Council and Beijing municipality both offer crease competitiveness.
start-up firms located in Zhongguancun area There is an additional benefit to operating in
tax-free operation for three years following their different cultures and countries such as China. A
establishment, followed by a 50% discount for the company can develop new products and forge
next three years, and a 15% discount from the advanced thinking on many product issues. Some
seventh year onwards, along with other tax in- managers do believe that products that satisfy the
centives. Due to the substantial governmental requirements of the most difficult consumer and
support and geographical uniqueness, it is not market environments are likely to succeed any-
surprising that several of our interview partners where in the world. Microsoft Research Center
believe that these industrial and science parks will in China is tackling problems associated with
become centers of excellence in the future. Since computing in Chinese due to the difficulty in
more Chinese cities and regions are trying to inserting Chinese characters on a Western key-
capture the attention of TNCs by various incen- board. Besides the improvement in software sug-
tives, more TNCs have invested outside of Beijing gestion and error-checking system, researchers
and Shanghai, the two established hubs of foreign also examined data entry methods such as speech
R&D activities in China. In 2001, Nokia estab- and handwriting recognition. The result will
lished a new R&D centre in Hangzhou, a city near make computers more user-friendly in Chinese,
Shanghai. They recently announced plans to but finally will also benefit all computer users
consolidate their four existing joint ventures (Gelb, 2000).
there. Motorola has established a new integrated The elevator and escalator company Schindler
circuit center in Suzhou, in the eastern Jiangsu established an R&D centre in Shanghai in the late
Province (approx. 95 km from Shanghai) where nineties due to its notoriety as one of the most
Microsoft also has its third R&D center in China booming and sophisticated markets in the con-
after Beijing and Shanghai. struction business. Chinese customers are less risk
averse than western customers, which is typical
for booming economies. In 2003 Schindler con-
ducted a field study for a new web-based perso-
6.3. Performance-oriented motivations nalized infotainment system in the elevator cabin
Customer and market-specific development. One – an advanced experiment that would be less
main reason why so many companies are estab- likely to be accepted in Europe or the USA.
lishing development bases in China is to locally Based on that study Schindler has planned to
develop products specifically for the China mar- multiply the system requirements for the product
ket. The necessity of adapting products to the launch worldwide.

r Blackwell Publishing Ltd. 2004 R&D Management 34, 4, 2004 429


Oliver Gassmann and Zheng Han

Cost advantage. Running similar R&D facilities policies have been put in place in order to
in China costs about only one tenth of what it encourage foreign business, especially TNCs, to
would in the USA (Li and Zhong, 2003). The set up local R&D investments. Chinese policy
lower wage structure in China attracts TNCs’ makers believe that an effective way to bridge
R&D activities as well. Although the wages of the international technology gap is to intensify the
highly qualified Chinese R&D staff is high com- linkage with the international R&D community.
pared to Chinese domestic level, it is still 1/4 or 1/ One important means is the establishment of
5 of that of R&D staff salary in the triad regions. high-tech parks combined with incentives such
Companies in the software industry that moved as free rent, low tenancy costs, favourable lease
to India are now starting to evaluate China. The terms, and tax relief. As identified by Ambrecht
main reason behind this is increased labour cost (2002), there are several multi-faceted reasons
in India. Moreover, as mentioned in the above behind these kinds of policies. Foreign labora-
section China has enacted a series of preferential tories will bring capital investment, ancillary
policies to encourage establishment of foreign spending, and job opportunities. Moreover they
R&D activities which provide further cost advan- help to attract excellent ethnic Chinese specialists
tage potentials for doing R&D in China, such as from around the world back to China to conduct
foreign R&D centres in China that can import advanced research. The proximity to interna-
certain equipment duty free. tional research facilities will also spur the Chinese
high education system through their demand for
Short R&D cycle time and adaptation to local local high-quality technical personnel and co-
production processes. Localized R&D allows operation with Chinese R&D facilities. More-
for a shorter R&D cycle time especially for over, the business background of these R&D
products that require customer and market-spe- laboratories could help China to create market
cific accommodations. Furthermore, local R&D value from the leading-edge technologies being
activities can assist manufacturing operations to developed in Chinese universities and research
improve quality, learn to produce new offerings, institutions. Furthermore, local R&D activities
reduce costs, or increase capabilities (Ambrecht, are considered to be important evidence that a
2002). The packaging specialist, SIG, is going to company is interested in developing long-term
open an R&D unit in Suzhou in 2003 to support commitments in China. It helps to build trust
their manufacturing units. and good working relations with the government
and to receive official support. However, due to
financial incentives and other business advan-
tages, some foreign firms are tempted to register
6.4. Business-ecological motivations their China activities as ‘R&D,’ no matter if their
Governmental policy. For over a decade, China’s research does or does not entail genuine research
increasing sensitivity towards technology’s con- and development activities (see Walsh, 2003).
tribution to economic growth has become evi- Given the pure power of Chinese government,
dent. ‘Revitalizing the Nation through Science they are in a position to pursue the so-called
and Education’, a strategy which was officially ‘technology for market’ policy and play one
adopted in 1995 by the Chinese government to foreign investor against another in order to accel-
speed up Scientific and Technological Progress erate TNCs’ investment level and R&D commit-
(OECD, 2002), has led to the rapid growth of ment. Prior to China’s accession to the WTO,
China’s national science and technology activ- foreign investors were regularly pressurized to
ities. In 2000, China spent $11 billion on R&D, transfer technology in return for market access.
amounting to 1% of its GDP. This represents an For example, there was intense competition be-
increase of 150% over 1995 levels of $4.2 billion tween several global automobile companies con-
(China Statistics Bureau, 2001). Furthermore, cerning the establishment of an automobile joint
although OECD countries provide over 90% of venture in Shanghai in the late 1990s, which was
FDI globally, their share of FDI in China is much speculated to be the last approval of this kind for
smaller. Therefore, China has the ability to attract many years. General Motors finally won the
long-term, relatively capital-intensive and high- license to establish a joint R&D centre in Shang-
tech projects from multinational enterprises in hai (see The Economist, 1999; Walsh, 2003). In
OECD countries (OECD, 2003). As a result, this particular case, political pressure from Chi-
China has continued to liberalize the approval nese Government had primarily determined
process for FDI and a number of preferential TNC’s R&D investment decision.

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Foreign R&D activities in China

Continuing economic growth and unique market of organizational processes and managerial ac-
size. Despite the stagnated world economy, dy- tions and causes uncertainty in managing the
namic growth of the Chinese national economy company (Smith et al., 1996). As we can clearly
and its overwhelming market size has made China recognize, most of the identified barriers to mana-
amongst the most strategically important markets ging R&D in China result from both complexity
for TNCs. Especially in IT and telecommunica- and unpredictability and do not allow attributing
tions fields, multinational giants such as Micro- them to simply one characteristic. In the follow-
soft, Nokia, Motorola, and Siemens have invested ing, we have divided the identified barriers of
hundreds of millions of dollars into their R&D managing R&D in China into two categories:
activities in China, which is in essence an invest- barriers at the intra-organizational level and bar-
ment in China’s future market. For example, riers at the inter-organizational level.
China has become the world’s largest mobile
phone market with more than 200 million users
by the end of 2002 (People’s Daily, 2002). The
critical mass of the Chinese and the Asian mar-
7.1. Barriers at the intra-organizational
kets is increasingly influencing mobile phone size,
level
style and applications globally. As a response to Difficulty in management due to Chinese language
the strong demand for affordable, entry-level and the cultural gap. Given the general lack of
mobile phones in the Chinese and Asian markets, experienced indigenous R&D managers in China,
Siemens Mobile division established the global the majority of upper R&D management are
headquarters for voice-centric mobile phones in staffed by foreign expatriates. Unfortunately,
Beijing in October 2002. According to Siemens most of them do not have adequate or non-
(2002) this marked the first time that the central management experience in the Chinese environ-
responsibility for one of Siemens mobile’s busi- ment. The Chinese language is an initial barrier in
ness activities had been established in China. management. Although some of the top Chinese
research staff have a good command of English,
Peer pressure. TNCs’ motivations for establish- most of the local engineers only have limited
ing local R&D in China are rooted in the aware- English capabilities.
ness of possible mid- and long-term competitive An even larger obstacle for Western managers
advantages that have been discussed in the above is to overcome the cultural gap during the daily
sections. Given the increased competition among interactions concerning issues like communica-
TNCs in the Chinese market, those who do not tion style, ‘face saving’, to name a few. A Western
have foreign R&D centres have come under manager may have done everything correctly
increasing pressure to invest in R&D. Even according to his understanding of good manage-
though most interview partners did not want to ment style. However, lack of experience and
admit to peer pressure as a driver, it was men- sensitivity to Chinese mentality and culture will
tioned during informal follow-ups. usually translate to managerial inefficiency,
wrong decisions and inadequate leadership. Wes-
tern managers coming mostly from low context
7. Barriers for managing R&D in China cultures (e.g. Germany, USA) are used to capture
the message meaning with words alone. They
As discussed in the previous section, China is a believe spelling it out clearly is the only way to
very attractive location for transnational compa- avoid ambiguity. On the contrary, the Chinese
nies’ R&D units. Despite the aforementioned Culture is a very high context culture (Hofstede,
advantages and rewards for setting up R&D 1994). A message is delivered with nonverbal
activities in China, there are still high managerial signals (e.g. tone of voice, use of silence, facial
barriers that could neutralize the potential ad- cues, and body language), unspoken assumptions,
vantages. As stated by Perrow (1970), barriers to and the context or environment surrounding the
effective managerial practices are derived from conversation. People from high context cultures
two situational characteristics: complexity and assume that the receiver of the message is intelli-
unpredictability. According to the contribution gent enough to understand its true connotation.
of Smith et al. (1996), complexity occurs when Lack of awareness and proper handling of inter-
problems that managers encounter are multifa- ference between high and low context commu-
ceted and methods for dealing with them are nication styles can eventually lead to misunder-
diverse. Unpredictability impacts upon the flow standing, confusion and ineffectiveness.

r Blackwell Publishing Ltd. 2004 R&D Management 34, 4, 2004 431


Oliver Gassmann and Zheng Han

Diversity of R&D staff. The R&D teams of High employee turnover rates and lack of loyalty.
TNCs in China are diversified and are typically Like other foreign enterprises in China, many
composed of three groups of people. Local grad- R&D departments are plagued by high staff turn-
uates make up the majority of the R&D staff. over rates, particularly those located in large cities
Western expatriates and global Chinese comprise such as Beijing and Shanghai, where sufficient
the other two groups. Although diversity in R&D new opportunities are available. In general, there
teams can increase creativity and innovation, it are three main causes of staff turnover. Some
can also be a source of potential conflict. In leave because they have simply found a better
addition to general difficulties of managing inter- paid job elsewhere, while some go abroad to
cultural teams, one particular challenge lies in the obtain graduate degrees. Only a few, but worth
potential differences between local Chinese staff mentioning, leave to work for or establish high-
and global Chinese. In our context, ‘global Chi- tech start-up enterprises (Walsh, 2003). This is a
nese’ is a generic term for three subgroups of common phenomenon that impact not only for-
Chinese people working for foreign R&D: Main- eign companies in China, but Chinese domestic
land Chinese returnees with education and work- high-tech companies and research institutes that
ing experiences abroad; Chinese from Greater are suffering from high turnover as well. Foreign
China (i.e. Taiwan, Macao and Hong Kong); companies are often used as a career springboard.
and overseas-born ethnic Chinese. On the one Working for a foreign company provides Chinese
hand, they share the same Chinese origin and graduates not only with higher salary and prac-
culture and have almost no language difficulties tical experience; it also makes them familiar with
with each other. On the other hand, due to multi- Western management practices and provides
layered differences between these subgroups stem- them with possibilities of advanced on-the-job
ming from such elements as different educational training. References from these jobs will help
background, different working style and perception, them get jobs with better pay and possibilities.
and in particular the huge gap in pay for the various The worst case scenario is that they can use this
levels (see also De Boer et al., 1998); one should be experience to get hired by competitors.
wary to generalize these three sub-groups of Chi- As stated by several foreign managers and also
nese people. Western expatriates are often not confirmed by Chinese employees, compensation
aware or underestimate these differences. strongly influences the affiliation and loyalty of
Chinese R&D staff. Beside money issues, one
should not ignore the level of attachment to
Western employers. It could be argued that given
Low individual initiative and innovative mindset. the fact that China has made a strong effort in
The majority of local R&D staff are recruited building national consciousness, many Chinese
from China’s leading universities. During the employees strongly associate themselves to their
interviews, most of the managers shared the own country rather than to their Western em-
opinion that Chinese graduates have a solid ployer. As a result, some R&D managers have
education and are highly skilled in solving certain expressed a reduced trust in local people, since
well-defined tasks. But there is an awareness of a they are afraid that this lack of loyalty will lead to
lack of practical experience and individual initia- a brain drain to competitors. This is especially
tive, which is to a degree in line with the findings relevant within Sino-foreign joint ventures where
of Walsh (2003, p. 96). It could be argued that this the parent company of the Chinese partner or
phenomenon is attributable to the Chinese educa- simply the partner themselves participates in or
tion system, which is characterized by a narrow owns other domestic enterprises operating on
curriculum design and very little development of similar business fields. For example, ABB, a Swiss
individual initiative. To a greater extent, an R&D power and automation technologies giant, has
staff member’s individual initiative is decisive for lost plenty of technological knowledge through
creativity and innovation. As Walsh (2003) sta- their Swiss-Chinese joint ventures. The lack of
ted, developing a more innovative mindset among trust in local people is one reason why Schindler’s
Chinese staff is a primary concern of foreign competitive intelligence unit in Switzerland con-
R&D managers at this stage. Risk taking beha- sists of only two Chinese staff members.
viour and entrepreneurship in the widest sense Building long-term staff loyalty is a challenge
have to be promoted. As a result, management for human resource managers in China. It is
and development of R&D staff in China require particularly relevant for R&D labs, given that
much attention. know-how travels with people.

432 R&D Management 34, 4, 2004 r Blackwell Publishing Ltd. 2004


Foreign R&D activities in China

Remaining governmental influence within the com- will be left up to the government’s discretion. This
pany. It is worth mentioning the governmental kind of unpredictability will make conducting
influence within a company is a further manage- R&D very challenging.
ment barrier in China. Even if the intervention on
foreign enterprises’ activities by the Communist
Party of China (CPC) has decreased in recent 7.3. Uncertainty in fairness of R&D
years and the party branch (i.e. the party secre- cooperation
tary) within some wholly owned foreign compa-
nies is not involved in the business at all, some As was often mentioned by interviewed mangers,
interviewees still mentioned the strong govern- there are uncertainties concerning the fairness of
mental influence. As one manager said: ‘There are R&D cooperation due to insufficient legislation
still numerous possibilities for Chinese govern- (especially intellectual property rights) and a
ment to make everything difficult’. strong protectionism of regional governments.
Most of the potential cooperation partners are
state owned enterprises (SOEs) and spin-offs of
former SOEs. Unwanted and non-transparent
7.2. Barriers at the inter-organizational knowledge/technology transfer could be carried
level out within this network, something that is not
Bureaucracy. As mentioned in the above sec- obvious to an outsider. Even if the foreign partner
tion, the Chinese government provides incentives has clear evidence of this kind of unwanted
for foreign R&D activities in China. According to technology transfer, their means of counteracting
the experiences of some interviewed R&D man- it is limited. Since local governments are in most
agers, receiving promised preferential conditions instances an important stakeholder, legal pro-
such as tax relief and other incentives can be a ceedings are not the best way to solve these kinds
stressful and prolonged procedure, due to multi- of problems. It could even hinder the company’s
ple bureaucratic hurdles and very specific rules. future operations.
Importing test materials can be difficult (IBM),
transferring people from Beijing to Shanghai Intellectual Property Rights. Given the challen-
requires an official permit (requires long-term ging nature of the Chinese economy, foreign
preparation – Siemens, ABB). investors must assume some inadvertent technol-
Therefore, a good relationship (GuanXi) net- ogy transfers. As Schumpeter noted, innovations
work with the government is crucial to business should lead to temporary monopolistic profits in
efficiency and success. This kind of relationship order to harvest previous R&D investments.
network needs time and occasional financial sup- Therefore a strict legal intellectual property sys-
port. As one Western expatriate manager men- tem with little uncertainty for the innovator is a
tioned, relationship investments take the form of prerequisite for technological process and high
sponsoring of IT equipment for local universities rates of innovation. The current Chinese intellec-
or other contributions to non-profit official orga- tual property rights (IPR) framework has been in
nizations such as a municipal kindergarten. How- existence for less than two decades (Yang, 2003).
ever, one should not mistake this kind of financial China has made progress in protecting IPR and
aid for a bribe. has ratified different international treaties and
conventions to show the world that it strives to
Uncertainty in legal changes. Due to lack of be in step with international IP standards, yet
transparency in Chinese policymaking, China’s piracy of intellectual property (IP) remains ram-
industrial, political, legal, technological policies pant in China. This is an area in which foreign
and strategies are difficult to discern. This pro- enterprises have serious concerns. The Interna-
vides more uncertainty for foreign R&D activities tional Intellectual Property Alliance estimates
in China. For instance, in the Automobile indus- that over 90% of business computer software in
try, China sees Europe as a role model with China is pirated (IIPA, 2003). Microsoft loses
regards to industry norms and regulations. As a several billion dollars due to piracy each year.
result, the Chinese Government ambitiously fol- One major reason for this kind of concern is weak
lows the European automotive norms (e.g., emis- IP infringement enforcement at the international
sion norms (EURO III, IV), airbag obligation, level. Starting and winning a patent case in China
tire pressure control, brake power control). The is still almost impossible and definitely time con-
validity of such norms for automotive products suming. Additional concerns of foreign compa-

r Blackwell Publishing Ltd. 2004 R&D Management 34, 4, 2004 433


Oliver Gassmann and Zheng Han

nies regarding IPR include a long patent applica- because of input or performance oriented poten-
tion procedures and a lack of public acceptance of tials. From a competence based view this can
IPR legislation (OECD, 2003). Sometimes, the be described by the absorptive capacity (see
lack of IP protection stops foreign firms from Levinthal and Cohen, 1990) and multiplicative
importing their core technologies, research, or capacity of the R&D unit. Both capacities deter-
equipment to China. Nevertheless, the number of mine a firm’s capability to link its peripheral units
foreign applications for patents attributable to to the external environment. A higher absorptive
high tech industries has continued to rise. This is capacity results in a better knowledge sourcing
mainly due to increased competition and a govern- capability from the local community, while a
mental policy that transfers technology to China. higher multiplicative capacity improves the firm’s
IP management in China is intricate but achiev- capability to efficiently link the output of the
able if enough effort and resources have been put peripheral unit to global TNC’s operations
into it. For example, Siemens’ corporate research (R&D effectiveness and efficiency, technology
lab in Beijing has a special group dedicated to transfer). In order to fulfil the two basic functions
intellectual property issues in China. New tech- of an R&D unit, to absorb local skills and knowl-
nologies stemming from wholly foreign-owned edge and to multiply the output to the TNC’s
R&D centres in China are filed initially, and in operations; human linkages are required. We
some cases exclusively, in the foreign companies’ identified two major sources to develop linkages
home country. In general, foreign investors are for foreign R&D in China: expatriates and global
encountering difficulties in IP when conducting Chinese (see Figure 1).
innovative research in China at present and as a Expatriates build up the R&D unit, establish
result truly innovative results in China will con- the management system and corporate processes
tinue to take time. as well as develop the linkages to the corporate
operations, (i.e. corporate R&D, local sourcing,
corporate marketing and regional product man-
8. Managerial implications agement). Concerning the issue of the cultural
gap, a comprehensive training program enables
In our interviews, the human resource challenge expatriates to understand the Chinese envir-
was strongly emphasized. Local R&D staff are onment, to develop awareness of cultural
inexpensive and qualified in China. Yet due to differences, and to facilitate their intercultural
the cultural gap and language problems, huge communication skills. Many proven Western
potential remains untapped. As previously out- management styles might not succeed in China
lined, foreign R&D activities are mainly set up due to cultural differences. As Walsh (2003)

Environment
Local Environment in China

Global TNC's Operations

Expatriates

Absorptive Local Multiplicative


capacity R & D engineers capacity

Global Chinese

R&D, manufacturing, marketing, sales

Figure 1. Expatriates and global Chinese increase the absorptive and multiplicative capacity of foreign local R&D units in China.

434 R&D Management 34, 4, 2004 r Blackwell Publishing Ltd. 2004


Foreign R&D activities in China

stated, many Western managers intend to change sensitivities and skills to meet intercultural chal-
Chinese work habits and attitudes to more closely lenges and solve these kinds of problems.
conform to Western business models and styles, These issues are frequently underestimated
while Chinese staff seem keen to learn these when filling these kinds of positions. As a result,
methods and to change their performance accord- without any customization and preparation to the
ingly. Yet the strong influence of Chinese culture ‘old-new environment’, the global Chinese may
and mentality still affect their way of thinking and have difficulty in satisfying their appointed tasks
approach to innovation. To be successful, foreign as ‘leverager’ and ‘mediator’ in China. Their
managers will have to identify and adapt these impact will be called into question. Therefore,
challenges to their advantage. One of the major we do believe proper training and preparation is
drawbacks of using expatriates is the high cost. At also necessary for the global Chinese as ‘human
Schindler, the costs of an expatriate R&D man- bridges’ and leverage absorptive capacity espe-
ager can be five times higher than in Switzerland cially regarding soft skills. China should be a
(due to personal services, adequate housing, inter- mandatory stop during their preparation and
national schools for expatriates’ children, mem- job rotation. It was also found that strategic co-
berships in several clubs, accommodation, car operations with reputable universities and official
etc.). On the other hand, after four years experi- research institutes can help TNCs’ R&D activities
ence, Schindler had positive experiences with in different aspects: First, Chinese universities
global Chinese who had spent a certain amount and research institutes are sources of top-class
of time in workplaces abroad. They are efficient local talents. Second, they do have important and
levers and can be also built up by systematic advanced facilities that could reduce R&D invest-
job rotations (e.g., by Siemens, IBM) Absorptive ment through partnering. Third, since most of the
and multiplicative capacity will increase by using universities and research institutes have close
these human bridges. US based TNCs in particu- connections with government or Chinese minis-
lar can take advantage of global Chinese, due tries, joining up with them could mean access to
to the huge overseas Chinese community in the the important official ‘GuanXi’ and competitive
USA. It is not difficult to find global Chinese who benefits such as less bureaucracy and access to
have overseas education and can speak Chinese. information concerning official lines of policy.
However, the overall requirements on these Uncontrolled technology transfer may be the
global Chinese, ones who can really serve as cost for having these competitive positions in
mediator and leverage absorptive capability, are certain partnerships.
in the reality much higher than some HR As mentioned in the previous section, R&D
managers expect. The following issues are cooperation could contain uncertainties especially
often underestimated and need to given more regarding unwanted knowledge and technology
attention. transfer through a cooperation partner. There-
First, it is obvious that a ‘human bridge’ needs fore, the choice of an R&D cooperation partner
to have the required technical expertise and should be carried out with more caution. Addi-
knowledge in a specific field. Additionally, he/ tional attention should be paid to the complex
she also needs to be able to communicate with network of relations behind the cooperation
Chinese researchers and staff about these issues in partner and its relation to other competitors in
Chinese. Since most of the global Chinese have order to prevent unwanted and non-transparent
overseas education and have spent many years knowledge/technology transfer.
abroad, some often have lack the ability to Other managerial recommendations from the
translate specific terms into Chinese. interviews include: A consistent management in-
Second, the ‘human bridge’ should be able to formation system which is as global as possible
withstand high pressures from both sides, from and as local as necessary, in order to help increase
both their Western employer and Chinese staff the capacity of the R&D unit. This includes a
and colleagues. Their Chinese colleagues will have global standardized stage-gate-process to enable
noticeably higher expectations. The big gap in transnational R&D, but also local freedom in the
salary is often reason. Third, the human bridges creative early innovation phases. A politically
need to be sensitive towards both Western and sensitive ‘match maker’ who knows the political
Chinese cultures and need be able to handle rules and open doors could further increase the
intercultural conflicts. Although the global Chi- absorptive capacity. One possible scenario has the
nese come from a Chinese culture, it does not party secretary of the company serving as a med-
necessarily mean that they have the required iator between foreign investors and the government.

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Oliver Gassmann and Zheng Han

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