VoIP technology is becoming more reliable and more popularly

accepted. Enterprises are attracted by the capital and ongoing

cost savings associated with outsourcing their IP based voice
services to a trusted Service Provider while gaining the Multi-site Enterprise

immediate benefits of new technologies.

PDA
Wifi/GSM
ISTRA SP offers many advanced communication services over PC
phone
traditional PBX services without dedicated equipments such as
IP phone Analog phone
key systems or PBXs on site. Enterprises of all sizes (SMEs,
large, multi-site) are looking for extensive calling features,
broad support of devices (analog, IP and dual-mode), and Mono-site Enterprise
system self-management through web-based administration
Wifi/GSM
interfaces. phone

PC
Easy to manage and feature rich, ISTRA SP is a proven SIP
based carrier-grade VoIP Telephony service platform designed Softphone IP phone
to meet Service Providers, ISPs, SaaS’ needs in delivering
unified communication services to enterprises cost-effectively.
It provides the scalability, reliability and manageability to ISTRA IP/PSTN/PLMN Travelers

SIP
support hundreds of thousands of enterprise customers in a
highly distributed and open architecture. Wifi/GSM
SIP phone

It has built-in capabilities for fixed-mobile convergence (FMC) Softphone

IP
and is compliant with IP Multimedia Subsystem (IMS)
architecture recommendations.
Home workers

FMC solves the nowadays convergence problems between

Wifi/GSM
mobile and fixed network. It empowers nomadic users to SS7/PSTN PLMN IP phone Analog phone

access in real-time the enterprise unified communications

services, including corporate directory presence, conferencing, PDA
messaging/chat, voice call continuity (VCC), and presence WiFi modem Softphone

status.

Value proposition for SaaS Value proposition for Service Providers

Re-enforce your business model by offering Voice as a
Service

Capitalize on your customer base promoting new valuable
offers

Generate new revenue streams by adding IP Telephony
services

Cut-off your OPEX with a virtualization-proof IP Telephony
Service technology

Shrink your customer churn by delivering integrated
vertical applications
Value proposition for Enterprises

React quickly to market trends by benefiting from IP
Centrex versatility

Deploy your sales force efficiently by benefiting from IP
ubiquity

Cut off your OPEX with Hosted PBX services and Multi-site VPN

Wipe out your scalability concerns by getting rid of your PBX

Show-up as a professional with a high-quality telephony service

Soar-up your employees efficiency with services focused to your
daily needs

Outsource the risk/investment related to technology and innovation

Lower customer churn by offering valuable PBX features
to the enterprise

Gain market share by deploying a scalable and reliable
solution

Increase ARPU by delivering vertical solutions focusing on
the SME needs

Maximize your RoI with a scalable pay-as-you-grow solution

Protect your investments with a future-proof solution

Simplify your OSS with a network-based service creation

Win customer loyalty focusing on their day-to-day needs

Differentiate from competition with innovative offers

Maximize your footprint by developing a reseller and
white-labeling business model

Cut-off your OPEX with a vendor-agnostic solution

Reduce your TTM by adding new network-based
plug-and-play applications

Centile SA - Emerald Square – Bat B, rue Evariste Galois - 06410 Biot Sophia Antipolis - FRANCE
Tel: +33 497 231 270 e mail: sales@centile.com www.centile.com
Client applications

Centile embedded client applications are full featured interactive desktop applications complementing Centile solutions portfolio and
enabling Service Providers to increase their ARPU and minimize their ROI period. Available in web or stand alone modes, these desktop
applications are the ideal end-users’ companion for a user friendly and efficient communication, enhancing productivity and customer
satisfaction.

End-User Self-Care

CallPad© VoicePad©

An interactive desktop interface A Windows-based proprietary softphone

leveraging the power of the PC and the delivering SIP-based IP communications
phone and allowing end-users to self- and services for PC to phone, PC to PC,
configure and manage their unified and phone to PC calls from anywhere in
communication settings in a single the world. Support G711, G723, G729
interface (call control, voicemail, and GSM codecs.
forwarding rules, corporate and personal
contacts, instant messaging).

SwitchBoard© WebCommunicator©

An interactive attendant A web softphone delivering all the

console dedicated to VoicePad services without the need to
receptionists allowing them install a software on the PC.
to have control over the
whole enterprise
communication. It also
empowers service
providers to offer shared
outsourced receptionist
service to multi-enterprises.

Call Center (Agent and Supervisor)

ACD CallPad© ACD Console©

A user-friendly Call Center agent’ A call center’s

Console providing not only total control Supervisor
of phones’ communications but also a console enabling
robust array of Automatic Call the monitoring
Distribution (ACD) features (priority and and management
call queuing, call recording, call handling of agents’ inter-
control). actions, ACD groups, call flows and reporting activities.

Computer Telephony Integration (CTI)

TAPI Connector© C2CFE©

An interface enabling end-users A program enabling

to click and call a contact from end-users to click and
any systems that support TAPI call a phone number
i.e. Microsoft Outlook, CRM… located in any
without dialing the telephone applications (email
number on the phone. signature, outlook
contacts, CRM, web
site, windows applications such as Word, Excel, PowerPoint….).

Centile SA - Emerald Square – Bat B, rue Evariste Galois - 06410 Biot Sophia Antipolis - FRANCE
Tel: +33 497 231 270 e mail: sales@centile.com www.centile.com