Where Are You Now?

APQC’s Knowledge Management Readine

This quiz is designed to help you determine the current state of knowledge

Please
Select "yes" answer the 15 "yes" or "no" questions below. Then, read the analy
or "no" in
each tan cell.

1 Is your organization doing anything it calls knowledge management?

2 Is there a general consensus in your organization about what knowledge m
3 Is your organization doing something that, although not called knowledge m
knowledge management?
4 Has a business need for knowledge management been identified?
5 Does senior management understand and support knowledge managemen
strategy?
6 Are people specifically assigned to knowledge management activities?
7 Does your organization as a whole know what knowledge it already has?
8 Do the people who need information know who has it and how to find it?
9 Is knowledge systematically transferred from one part of your organization
10 Is knowledge consistently gathered from outside your organization for inter
11 Is technology used effectively to share knowledge within your organization
12 Are people networks accustomed to effectively sharing knowledge within y
13 Does the culture of your organization encourage people to share their know
14 Is your organization taking full advantage of its knowledge to improve its p
15 Does your organization measure the impact or success of its knowledge ma

0 Your starting point is Beginner.

 Where Are You Now?
APQC’s Knowledge Management Readiness Assessment
designed to help you determine the current state of knowledge management at your org

ase answer the 15 "yes" or "no" questions below. Then, read the analysis of your score to understa

Is your organization doing anything it calls knowledge management?

Is there a general consensus in your organization about what knowledge management means?
Is your organization doing something that, although not called knowledge management, falls under the def
knowledge management?
Has a business need for knowledge management been identified?
Does senior management understand and support knowledge management as a key to your organization’s
strategy?
Are people specifically assigned to knowledge management activities?
Does your organization as a whole know what knowledge it already has?
Do the people who need information know who has it and how to find it?
Is knowledge systematically transferred from one part of your organization to another?
Is knowledge consistently gathered from outside your organization for internal use?
Is technology used effectively to share knowledge within your organization?
Are people networks accustomed to effectively sharing knowledge within your organization?
Does the culture of your organization encourage people to share their knowledge and reward them for doin
Is your organization taking full advantage of its knowledge to improve its products and services?
Does your organization measure the impact or success of its knowledge management efforts?

Your starting point is Beginner.

0–5 “yes” responses: Beginner

Take out your compass and get ready to embark on an exciting journey. While you have obviously re
benefits of knowledge management, you’ve got a significant amount of work ahead of you to incorpor
concepts and processes. The good news is that many people have forged this path ahead of you, and
advantage of the lessons they’ve learned along the way to ensure that you’re heading in the right dir

6–10 “yes” responses: Intermediate

You’re on the right path to take advantage of what knowledge management has to offer, but you have
explore. Your next step is to identify the areas in which your organization is weakest and focus your e
accomplish this, we recommend using the Implementation Resource Guide found at www.newedgeink
Once you strengthen those areas, you’ll be amazed to discover the impact that a well-rounded knowle
strategy can have on business outputs and outcomes.

11–15 “yes” responses: Advanced

You’re well on your way to demonstrating best practices in knowledge management. Your “no” answe
areas in which your organization needs to improve. Even if you answered “yes” to all 15 questions, as
Edge in Knowledge, ask yourself what more you should be doing to strengthen each of the componen
just to be able to say you’re addressing a specific facet, but rather to say you’re doing it well enough
impact is felt throughout your organization. Remember, any practice—knowledge management includ
diligently revisited and improved upon if it is to deliver its maximum benefit.
Yes
No