How to Design Success Indicators:

International Best Practice

Planning Hierarchy

Vision

Long-Term
Strategy

Five-Year
Development
Plan

Results
This
Framework
Presentation
 Structure of the Results Framework

Objective 1 Objective 2 Objective n

Policy 1 Policy 2 Policy n

Program 1 Program 2 Program n

Project 1 Project 2 Project n

Structure of the Results Framework

Objectives Policies Programs Projects

Projects
 Line of Sight for Results Framework

Vision Objectives Policies Programs Projects

Objectives
Policies
Program
Project
How to chose Success Indicators?
SMART
• Specific
– So it’s clear what it is that you are aiming to achieve;
• Measurable
– there should be a clear and transparent measure of success;
• Achievable
– the target should be stretching, and reflect the Ministry/Agency’s
ambitions for improved standards of public services. However, it must
be achievable. Preferably it should be based on some evidence that
demonstrates what is possible (e.g. benchmarking with similar
organizations).
• Relevant
– the target should reflect what the organization is trying to achieve not
simply what is easily measurable.
• Timed
– it should be clear when the target should be delivered by.
How to chose Success Indicators?

CREAM
• Relevant Appropriate to the subject at hand

• Economic Available at a reasonable cost

• Adequate Provide a sufficient basis to assess performance

• Clear Precise and unambiguous

• Monitorable Amenable to independent validation

How to chose Success Indicators?
 Results-Based Management

Goal • Long-term, widespread

Results (Impacts) improvement in society

Outcomes
• Intermediate effects of
outputs on clients

Outputs
• Products and services
produced
Implementation

• Tasks personnel
Activities undertake to transform
inputs to outputs

Inputs
• Financial, human, and
material resources
Binnendijk, 2000
 Results-Based Management:
Oral Re-hydration Therapy

Goal • Child mortality and

(Impacts) morbidity reduced

• Improved use of ORT in

Outcomes management of childhood
diarrhea

Outputs
• Increased maternal knowledge
of and access to ORT services

• Media campaigns to educate

Activities mothers, health personnel
trained in ORT, etc.

Inputs
• Funds, ORT supplies,
trainers, etc.
Binnendijk, 2000
 Results-Based Management:
Adult Literacy

Goal
• Higher income levels;
(Impacts)
increase access to higher
skill jobs

Outcomes • Increased literacy skill; more

employment opportunities
Theory
of Outputs
• Number of adults completing
literacy courses
Change

Activities • Literacy training courses

Inputs • Facilities, trainers, materials