ONTRACK(R) POWERCONTROLS(TM) V4.

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CONTENTS
* System Requirements
* Configuring Microsoft Outlook
* Installing PowerControls
* Restoring Messages to an Exchange Server
* Known Issues
* Technical Support
* About Ontrack Data Recovery
* License Agreement

SYSTEM REQUIREMENTS
To use PowerControls on your computer, you need the following hardware and softw
are:
* Windows 2000 Server, Windows 2000 Professional, Windows XP Professional, Windo
ws XP Home, or Windows 2003 Server
* Microsoft Outlook 2000 or later
Note: The Operating Systems listed above and Microsoft Outlook are required to h
ave the latest service packs installed.
* Pentium-class processor
* 256 MB RAM
* 50 MB of free hard disk space for the installation of PowerControls. More disk
space will be needed for processing log files when opening an EDB file.
* Monitor with 800 x 600 or higher screen resolution
Note: PowerControls supports Microsoft Exchange Server 5.5, 2000, or 2003. Power
Controls is designed to run from a Windows workstation and uses native Microsoft
Messaging APIs (MAPI) to communicate to the Exchange Server, ensuring reliable
and consistent operation of your server. Outlook must be installed and configure
d on the workstation to connect to an Exchange server for MAPI to initialize pro
perly. PowerControls is not designed to run from an Exchange Server.

CONFIGURING MICROSOFT OUTLOOK

PowerControls requires that Microsoft Messaging API (MAPI) be installed on your
computer. To get full MAPI functionality, do the following before installing Pow
erControls:
1. Make sure that Microsoft Outlook is installed and has been run once.
2. Set up an e-mail account on a Microsoft Exchange server.
3. For those versions of Microsoft Outlook that distinguish between "Internet Em
ail" and "Corporate Email," use "Corporate Email" when configuring Outlook.
4. Run Outlook again, and connect to the Exchange server.

INSTALLING POWERCONTROLS
1. Install and configure Microsoft Outlook as described in Configuring Microsoft
Outlook.
2. Turn off any disk utility or antivirus program running in the background.
3. Insert the PowerControls CD-ROM into your CD-ROM drive.
4. The installation program will automatically start. If it does not, click Run
on the Start menu, and type D:\autorun.exe or D:\bin\setup.exe, where D is the d
rive letter of your CD-ROM drive. Click OK.
5. Follow the on-screen instructions.

RESTORING MESSAGES TO AN EXCHANGE SERVER

You must have sufficient access rights to all of the Exchange mailboxes you are
trying to restore messages to. Keep in mind that you can connect to only one mai
lbox at a time.
Restoring Messages to Exchange 2000/2003
In Exchange 2000/2003, the permission that controls whether or not any mailbox c
an be copied to is Full Mailbox Access. You must have Full Mailbox Access set to
"Allow" in order to copy to a mailbox other than the one you logged in under.
Restoring Messages to Exchange 5.5
In Exchange 5.5, the account you are logged in under needs an Exchange Service A
ccount Administrator rights or role. As long as you copy this role to your accou
nt, you can restore messages to any mailbox.

KNOWN ISSUES
* PST files do not support HTML message bodies. That is, HTML message bodies are
converted to text or text with HTML tags. Suggestion: Copy the message to an Ex
change 2000 server, which will generate the HTML message body as it appeared in
the original message. (Copying to an Exchange 5.5 server will not generate the c
orrect HTML message body).
* For Legato NetWorker 7.x backups created using Advanced File Backup, Ontrack r
ecommends using the ExtractWizard Advanced Method of extracting backed-up Exchan
ge Information Store files.
* For ARCserve 11.x multiplexed backup tapes, Ontrack recommends using the Extra
ctWizard Advanced Method of extracting backed-up Exchange Information Store file
s.
* If you have ever copied or moved a message using Outlook, and later restored t
hat same item with PowerControls, the message may be duplicated. This is because
the message ID numbers differ between PowerControls and the Exchange Server.
* Newly created mailboxes on the Exchange Server do not become visible within Po
werControls until someone has logged onto the mailboxes with Outlook, or at leas
t one message is delivered (or copied) to the mailbox. Until one of these two ev
ents occurs, there is no physical mailbox, only directory information.
* PowerControls does not check messages or attachments for viruses when restorin
g them from the database. If your server antivirus program has current signature
files, it should identify and protect against infected messages when the restor
ed messages are on the live server.
* The PowerControls ExtractWizard can support tape block sizes greater than 64 K
b as long as the SCSI HBA and its associated Windows drivers and settings suppor
t block transfers greater than 64 Kb.
* The PowerControls ExtractWizard requires that the Windows drivers be installed
and configured for the tape device.
* Due to the database nature of the PST file and the MAPI subsystem, PSTs opened
as source will be modified.

TECHNICAL SUPPORT
If you have questions or problems not answered in the user guide or the online H
elp, call our Technical Support group. When reporting an issue, please include a
ny information that might help us diagnose the problem. The following details ar
e often the most helpful:
* The version of PowerControls you are using (on the Help menu, click About).
* The versions of Windows and Outlook that you are running.
* The version of Exchange that contained the source EDB file.
* The circumstances and sequence of steps that led to the problem.
* The text of the error messages (if any appeared), and the contents of the Deta
ils dialog box.
* A list of other Windows programs that you were running when the error occurred
.

ABOUT ONTRACK DATA RECOVERY

Ontrack Data Recovery is the largest, most experienced and technologically advan
ced provider of data recovery products and services worldwide. Ontrack is able t
o recover lost or corrupted data from virtually all operating systems and types
of storage devices through its do-it-yourself, remote and in-lab capabilities, u
sing its hundreds of proprietary tools and techniques. Ontrack Data Recovery is
a brand name of Kroll Ontrack Inc., the technology services subsidiary of Kroll
Inc., the global risk consulting company. Kroll is an operating unit of Marsh In
c., the risk and insurance services subsidiary of Marsh & McLennan Companies, In
c.
Corporate Headquarters
Kroll Ontrack Inc.
9023 Columbine Road
Eden Prairie, MN 55347
Toll Free: 1-800-645-3649
Phone: 1-952-937-5161
Fax: 1-952-937-5750
Web: www.ontrack.com/powercontrols
For additional information about Ontrack Data Recovery, its products and service
s, or the location of an office near you, call our corporate headquarters or vis
it our Web site.

LICENSE AGREEMENT: TERMS AND CONDITIONS OF USE

IMPORTANT NOTICE. THIS LICENSE AGREEMENT IS A LEGAL AGREEMENT BETWEEN YOU (EITH
ER AN INDIVIDUAL OR A SINGLE ENTITY) AND KROLL ONTRACK INC. OR ANY SUBSIDIARY, A
ND ITS SUPPLIERS ("KROLL ONTRACK"). BY INSTALLING OR USING THIS SOFTWARE IN ANY
WAY YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND AND AGREE TO THE TERMS OF THI
S AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT INSTALL OR USE THIS SOFT
WARE IN ANY WAY.
LICENSE GRANT. Kroll Ontrack grants you a non-exclusive license to use this soft
ware and any associated documentation (the "Software") as indicated herein. The
Software is in "use" when it has accessed the Exchange Server's database. "Acc
essed" is defined as opening an Exchange Server database (edb) file or logging i
nto an Exchange Server. Once in use as defined above, the Software is permanent
ly licensed to that Exchange Server. Use of the Software on any other Exchange
Server other than the originally licensed Exchange Server is not permitted witho
ut the payment of an additional licensing fee. If you have purchased a Corporat
e License, you may use (as that term is defined above) the Software, for interna
l purposes only, with the number of licensed copies of Exchange Server for the l
icense term authorized and agreed upon at the time of purchase. If the Software
is to be used for commercial or financial gain including, but not limited to, pe
rforming technical or consulting services, a Commercial License must be purchase
d. If you have purchased a Commercial License, you may use (as that term is de
fined above) the Software, for commercial or financial gain, for the license ter
m authorized and agreed upon at the time of purchase.
OTHER RESTRICTIONS. You shall not: (a) remove any product identification, copyr
ight notices, or other notices or proprietary restrictions from this Software; (
b) sell, lease, rent, copy, distribute or transfer this Software to another exce
pt to the extent necessary to perform this agreement; (c) use this Software for
commercial or financial gain including, but not limited to, use in performing te
chnical or consulting services, without purchasing a Commercial License from Kro
ll Ontrack; (d) cause or permit reverse engineering, disassembly, decompilation
or alteration of this Software except to the extent such restriction is expressl
y prohibited by applicable law. You may make one copy of the Software solely fo
r backup or archival purposes.
TERM. This License is effective until termination or expiration. You may termi
nate it at any time by destroying the Software, together with all copies thereof
. This license will also terminate if you fail to comply with any term or condi
tion of this Agreement, including failure to pay the license renewal fees as the
y become due. Upon expiration or termination, you agree to destroy the Software
, together with all copies thereof.
COPYRIGHT/OWNERSHIP. This Software and its source code are proprietary products
of Kroll Ontrack and are protected by copyright and other intellectual property
laws. The Software is licensed and not sold. You acquire only the right to use
the Software and do not acquire any rights, express or implied, in the Software
or media containing the Software other than those specified in this License. K
roll Ontrack shall at all times retain all rights, title, interest, including in
tellectual property rights, in the Software and media.
TRADEMARKS. Ontrack, PowerControls and other Kroll Ontrack brand and product na
mes referred to herein are trademarks or registered trademarks of Kroll Ontrack
Inc. and/or its affiliates in the United States and/or other countries. All oth
er brand and product names are trademarks of their respective holders.
EXPORT RESTRICTIONS. You agree to comply fully with all laws and regulations of
the United States and other countries (Export Laws) to assure that neither the S
oftware, nor any direct products thereof are (1) exported, directly or indirectl
y, in violation of Export Laws, or (2) are used for any purpose prohibited by Ex
port Laws, including, without limitation, nuclear, chemical, or biological weapo
ns proliferation.
None of the Software or underlying information or technology may be downloaded o
r otherwise exported or re-exported (i) into (or to a national or resident of) C
uba, Iraq, Libya, North Korea, Iran, Sudan, Syria or any other country to which
the U.S. has embargoed goods; or (ii) to anyone on the U.S. Treasury Department'
s List of Specially Designated Nationals or the U.S. Commerce Department's Table
of Denial Orders. By downloading or using the Software, you are agreeing to the
foregoing and you are representing and warranting that you are not located in,
under the control of, or a national or resident of any such country or on any su
ch list.
DISCLAIMER OF WARRANTIES. THIS SOFTWARE IS DISTRIBUTED 'AS IS' AND YOU, ITS USE
R, ASSUME ALL RISKS WHEN DOWNLOADING OR USING IT. THERE ARE NO WARRANTIES EXPRE
SS OR IMPLIED, BY OPERATION OF LAW OR OTHERWISE. KROLL ONTRACK DISCLAIMS THE IM
PLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KROLL
ONTRACK DOES NOT WARRANT THAT THE SOFTWARE IS NON-INFRINGING, THAT IT WILL MEET
YOUR REQUIREMENTS OR THAT ITS OPERATION WILL BE UNINTERRUPTED, ERROR-FREE OR VIR
US-FREE.
LIMITATION OF LIABILITY. IN NO EVENT SHALL KROLL ONTRACK BE LIABLE FOR ANY DAMA
GES OF ANY KIND INCLUDING DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES (WHICH SHALL INCLUDE WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS O
R PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR OTHER PECUNIA
RY LOSS) WHETHER BASED ON CONTRACT, TORT OR OTHER LEGAL THEORY, ARISING OUT OF T
HE USE OF OR INABILITY TO USE THE SOFTWARE, EVEN IF KROLL ONTRACK HAS BEEN ADVIS
ED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION O
R LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU.
MISCELLANEOUS. In the event of invalidity of any provision of this Agreement, t
he parties agree that such invalidity shall not affect the validity of the remai
ning portions. The Agreement is governed by the laws of the State of Minnesota
as applied to agreements between Minnesota residents entered into and to be perf
ormed entirely within Minnesota, and each party hereto submits to the exclusive
jurisdiction of the Courts of that State. The United Nations Convention on Cont
racts for the International Sale of Goods is specifically disclaimed. This is t
he entire agreement between you and Kroll Ontrack, which supersedes any prior ag
reement, including your purchase order terms, whether written or oral, relating
to this subject matter.
U.S. GOVERNMENT RESTRICTED RIGHTS. In the event the Federal Acquisition Regulat
ions (FAR) or DFARS is applicable to this Agreement, the Software is provided on
ly with Restricted Rights as defined in paragraph 52.227-19 or paragraph 252.227
-7013(c)(1)(ii), respectively (or a comparable or successor clause to either), a
s applicable. Contractor/manufacturer is Kroll Ontrack Inc., 9023 Columbine Roa
d, Eden Prairie, MN 55347.
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